Sohotel

United States , New York Area - NY
NEW YORK CITY, 341 Broome St
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100 reviews shown

10/10

Exceptional

08 Mar 2026

Scott

Cool, historic hotel. Easy walk to both Chinatown and little Italy.

Friends_and_family Family

4/10

Poor

19 Feb 2026

Allen

The listing information made it sound like there was on-site parking available, instead I was sent to a parking garage a few blocks away, which was full and had to spend nearly 2 1/2 hours looking for an available parking garage. The rooms were not so clean, especially the bathrooms.

Family_with_children

6/10

Pleasant

09 Feb 2026

Patrick

Chic. Great location. Clean. Extremely noisy

Partner

10/10

Exceptional

03 Feb 2026

nichole

Great room! Large for the area! Great staff great location!!

Leisure Friends

6/10

Pleasant

28 Jan 2026

Coralie

Overall ok but you can hear each mouvment in the corridor and next bedroom

Leisure Family

8/10

Excellent

27 Jan 2026

Sandra

Very friendly staff. Rooms are small and have a incense

10/10

Exceptional

18 Jan 2026

James

Loved the hotel and the room was amazing

Leisure Family

10/10

Exceptional

17 Jan 2026

Brianna

Such a beautiful hotel. Very clean, kind staff and comfortable beds.

Leisure

8/10

Excellent

17 Jan 2026

Nofar

The only bad thing is that there is no elevator. The location and the stuff were excellent

Partner

10/10

Exceptional

12 Jan 2026

Giuseppe

Love the area, next to Little Italy. Beautiful Bowery hotel. Friendly staff. Rooms are beautiful and look new.

Business_and_leisure Partner

2/10

Poor

11 Jan 2026

Robert

I'm really sorry that I opted to stay hotel. I didn't want to stay in a cookie cutter chain hotel and thought that it would be a refreshing change.Upon entering, I immediately smelled a fragrance that at first whiff smelled pleasant enough. I upgraded to stay in \"best room\" in hotel. In my room I continued to smell the same fragrance but it increasingly became nauseating to the point that I had a bad headache and it turned my stomach. I went downstairs to speak to staff about the possibility of preventing the smell in the room. I received differing explanations. I was told that it was coming under the door from the hallway. Then it was in the HVAC system to which I told that could shut system down that would render the room being cold. Staff offered a portable heater that turned down. I was taken to other rooms to see if there was a smell present. I finally picked a room that I thought was fine. Despite there being a half dead plant and large book on the table that had completely come away from its spine, I was told that it was still considered an upgraded room. At that point I just gave up. I had little sleep due to the uncomfortable bed and coarse bed linens and YES the smell. I checked out and said nothing because I was tired and wanted to go home. On the way home I could smell the \"fragrance\" on my jacket. Stay here if you can stomach strong smells and want to engage with staff that seem to understand.Plus no valet service !

Leisure Self

6/10

Pleasant

06 Jan 2026

Amanda

10/10

Exceptional

06 Jan 2026

Jean

Great hotel with eclectic decor. Room was wonderful

10/10

Exceptional

05 Jan 2026

Karen

The hotel was clean, the beds were comfy, and the location is excellent. The staff were friendly and accommodating and we loved the overall decor and vibe of the hotel. We’ll definitely go back again.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Robert

Stayed over New Year as a family of 5. The hotel is ideally located for all attractions, and near a number of subway stations. Room was clean and beds were comfortable. Great hotel and thanks to the team!

Leisure Family

10/10

Exceptional

02 Jan 2026

Joshua

Super cute and unique!

Leisure Family

8/10

Excellent

02 Jan 2026

John

The rooms are smaller than expected and there is no elevator. Nice property just very tiny bathrooms.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Nathan

Great room, great place, great location. Clean love this place will always stay here for NYC trips.

8/10

Excellent

31 Dec 2025

Joey

Location is great and staff is very friendly and helpful. The lack of an elevator was a surprise

Business

10/10

Exceptional

28 Dec 2025

Manolete

Great location. Little Italy & Chinatown are both only a couple blocks walk providing lots of great food options and SOHO shopping is also close.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

John

Room was exactly as advertised. Staff was extremely helpful for our family’s first time visit to NY. Location was great. Easy to get in and out. Tons of food and shopping options within walking distance.

Only thing not accurate on Hotels.com was parking. You have to park a few blocks away but they give you a discount if the hotel stamps your ticket. We paid $115 for two nights.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Jillian

Unique boutique hotel with a great location.

Partner

10/10

Exceptional

26 Dec 2025

Daniele

Great location! Hotel was decorated for Christmas so everything was super cute. We got a room with 2 queen beds and it was very roomy for 4 adults (super high ceiling!). Bathroom was very clean and the shower was amazing. Within walking distance to Katz’s, Russ & Daughters (amazing for breakfast), and Tenement museum. Highly recommend- we will definitely be back!

Leisure Family

10/10

Exceptional

25 Dec 2025

Shelagh

Decor and location

Leisure Family_with_children

10/10

Exceptional

25 Dec 2025

Rosia

Rooms were clean and large. Only problem is there are only stairs - no elevator so it was dofficult to bring our suitcases up.

8/10

Excellent

23 Dec 2025

Angie

Clean room, fun vibe in lobby, friendly staff. Unfortunately our TV didn’t connect to wifi/not able to sign into Netflix, etc… not a huge deal, but we wanted to relax and watch Christmas movies. Overall great stay

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Kathrine

Friendly staff and such a fun and welcoming atmosphere. Definitely would stay again.

8/10

Excellent

15 Dec 2025

Shaleend

Room.was ok but its high time they have a microwave and a fridge in the rooms.

Leisure Family_with_children

6/10

Pleasant

11 Dec 2025

Nicole

Pros: nice & attentive staff, cool building, close to subway

Cons: very dark and no lamps, AC wasn’t working properly so very warm from the radiator, street noise

Business

10/10

Exceptional

08 Dec 2025

Brendan

Great room in a super location

Partner

10/10

Exceptional

04 Dec 2025

Michael

Great value for the money. The staff was fantastic! So helpful ! Convenient location! Clean rooms! Love the character of the hotel!

Leisure Family

4/10

Poor

04 Dec 2025

Jonas

The radiator in the room couldn’t be turned down, which resulted in the room being hot like a sauna. I had to have the window open, which made the room very noisy.

Business

10/10

Exceptional

04 Dec 2025

Caroline

Great room, friendly staff and perfect location.

6/10

Pleasant

30 Nov 2025

melissa

Check-in was at four. Usually we stay at the Moxy and check-in is at 11 and checkout is at 11 here. Check-in was at four and check out was at 11 not even a full 24 hours for a one-day booking.. if you want to check in early or check out late, it was an extra fee. The hot water steam heat in the room had no thermostat and was loud all night you heard people coming in and out of the hotel all night, long and all morning long there was no soundproofing at all..
Not my favorite hotel the moxy across the street is much nicer ..

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Ashlyn

The hotel was in a great area, and very cute

Leisure Friends

10/10

Exceptional

23 Nov 2025

Aidan

Lovely room

10/10

Exceptional

22 Nov 2025

Whitney

Great hotel. We had two queen beds for a girls trip. Only complaint was noise from neighbors that weren’t being the most considerate.

Friends_and_family Friends

10/10

Exceptional

20 Nov 2025

Victor

Perfect location to see the city

Leisure Family

10/10

Exceptional

18 Nov 2025

Patrick

Clean

Business_and_leisure Family

8/10

Excellent

17 Nov 2025

marie

The hotel is next to everything around Soho.
I stay at the deluxe double room and the size was great for the four of us!
Staff is available 24 hours
Complementary coffee at mornings
We would stay there again!

Leisure Friends

10/10

Exceptional

16 Nov 2025

gina

Clean room - very cool decor in lobby. Super location.

4/10

Poor

16 Nov 2025

Elisa

Staff ok…not that friendly. Room was clean and tasteful, but we heard doors opening and closing ALL night. There was also a dripping sound, and a flashing light on the ceiling. The mattress was so firm. I didn’t think they even made them that firm any longer. Not a good sleep! We liked the area and cleaning staff was great, but we won’t go back to Sohotel.

10/10

Exceptional

15 Nov 2025

susan

location location location!!!
accommodating staff. very clean & cool
my only recommendation would be to have cream in rooms & perhaps roves and slippers? also require a caution because there is no elevator and only stairs.
note - staff brought suitcases upstairs

Leisure Friends

10/10

Exceptional

13 Nov 2025

Safet

Beautiful Hotel

10/10

Exceptional

10 Nov 2025

suzanne

great staff, clean rooms and excellent location.

Friends_and_family Family

4/10

Poor

10 Nov 2025

Bronson

This is our second stay at Sohotel and was sadly disappointed. Each night we were woken up by slamming doors, one night someone was banging on our door, people partying and yelling walking down hallways. For the luxury hotel cost you would think the hotel would manage this much better. We mentioned to the front desk the first morning and they were not concerned or apologetic. We love the hotel and vibe there but can surely find something more accommodating for a couple that doesn’t rage every night like college students.

Leisure Family

6/10

Pleasant

09 Nov 2025

Anne

The hotel photos are deceiving and the amenities described need updating. The attached bar and restaurant is closed. They have vending machines and do not even leave you a bottle of water in your room. There are no amenities and you pay a resort fee which seemed unfair. The staff wasn't overly warm except the housekeeping staff which were warm and efficient. The room was small but the esthetics were trendy and stylish. There is no clock, no dressers and the makeshift seating area unseats me. The shower is room 341 was not pitched or designed correctly so no matter what we did, our bathroom floor was flooded so we piled up towels best we could to prevent a ceiling leaking below. They offer coffee downstairs in the am but the creams were empty both days. FYI the hotel has no elevator as it was built before the disabilities act so note you have a few flights of stairs. The bed was comfy and we had a cute window. The location was right near little Italy and China town. I probably wouldn't stay again and think the resort fee and amenities for the price were not comparable to other places. I would have checked out after one night and gone elsewhere if I could have gotten money back! Close to subway. Also our tv screen had this annoying menu that no matter what buttons we tried and how many times we shut on and off never went away so we couldn't watch tv!

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Laurianne

The room was

10/10

Exceptional

05 Nov 2025

Mark

Pretty easy place to stay. Easy to walk all over the Bowery, get to soho and beyond. We arrived after midnight due to delays, I called to verify we could check in as they confirmed, gave me additional instructions and gave us a late check out since it was 2am.

Leisure Partner

8/10

Excellent

02 Nov 2025

James

Smaller room than expected. Fine place to stay if you don’t plan to be in much. Smelled nice at least. No elevator stinks.

Business

8/10

Excellent

01 Nov 2025

Elizabeth

Overall, good experience but very disappointed with TV. It appeared that the hotel staff are aware that getting TV reception is an ongoing problem!

2/10

Poor

28 Oct 2025

MARTINA

The worst hotel experience I’ve ever had.

When we arrived at The Sohotel, the room looked nothing like the photos online. There was visible mold growing on the sink, dust and debris falling from the ceiling fan onto the beds, and the bathroom was old, dirty, and completely misrepresented. It felt so unhygienic that we actually left the hotel to wash our hair elsewhere because it didn’t feel safe to use the facilities.

To make things worse, no one was ever at the front desk, even after multiple calls from Hotels.com on our behalf. Later, I was told the hotel claimed I “should have requested a more modern bathroom” — which is absolutely ridiculous. When you book a room based on advertised photos, you expect it to reflect that, not to have to ask for one that’s mold-free.

The “premium bedding,” “Tempur-Pedic mattress,” “designer toiletries,” and “rainfall showerhead” advertised were completely false. There were no toiletries, no toothbrush or toothpaste, and no premium bedding.

This hotel is misleading, unhygienic, and unsafe. Mold is toxic to breathe in and unacceptable in any guest room. I would never stay here again and strongly urge others to look elsewhere.

Friends_and_family Friends

8/10

Excellent

26 Oct 2025

Jeanne

Great location and decent price. I booked a queen and they put me in a room with a double. When I went down stairs to ask, they acted confused and tried to gaslight me. Eventually ended up in a king. Every other staff person was lovely and it’s a super charming hotel. You should know there are no elevators.

Self

10/10

Exceptional

22 Oct 2025

Lindsay

Location couldn’t be better and I love the hotel - amazing staff and so much character!

Leisure

4/10

Poor

21 Oct 2025

Soo

It was 750 a night for our hotel and there was cockroaches in the bathroom.

Friends_and_family Friends

8/10

Excellent

15 Oct 2025

Cynthya Marie Sandra

Beautiful hotel, friendly staff. My suitcase was kind of heavy and there is no elevator but one of the men kindly offered to carry my suitcase up the stairs for me which I will be forever grateful for.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Emily Lynn

Great place full of character in a fun neighborhood!

Leisure Family

8/10

Excellent

11 Oct 2025

Vikram

Nice hotel! Very convenient location, still cannot understand why they didn't have an elevator. That was unfortunate so can't give it 5 stars!!!

Leisure Friends

10/10

Exceptional

07 Oct 2025

Allison

Clean room

Business Partner

10/10

Exceptional

01 Oct 2025

Ellen

Unique clean wonderful beds & service.

Leisure Family

10/10

Exceptional

30 Sep 2025

Maria

Cool place in a fun area

2/10

Poor

29 Sep 2025

Marc

The room was dirty, and I took several photos. The door safety lock was missing; there were numerous issues with this hotel. I want to be compensated for the room. I brought it up to the hotel, they brushed me off by telling me that I needed to deal with Expedia directly. Room 212

Leisure Self

10/10

Exceptional

29 Sep 2025

Ellen

Very unique. Service was excellent.

Leisure Family

2/10

Poor

29 Sep 2025

Robert

This is literally the worst hotel I've stayed in in at least 15 years. They quite literally have no elevator, and my room was 38 steep, rickety steps from the ground. The rooms had No closets. No drawers. Yes literally - NO PLACE for your clothes. No desk. No drinking glasses. No tea or coffee. No mini-bar. As for the hotel, it has no restaurant, no bar, and no room service. It is an amenity-free hotel. And yet this site will con you into thinking it's a \"4-star hotel.\" They hide the fact that there's no elevator in the most minuscule fine print on a submenu. This is disgusting, these people should be ashamed of themselves, and this ghastly money-grubbing, cheapskate hotel should be shut down as a hazard to anybody with the slightest disability. Also this site should respect its customers better than to list this horrible hotel as four stars. Shame on everything connected to this horrible scam.

Business Self

10/10

Exceptional

24 Sep 2025

Judith

Great place to stay. Staff was very helpful and friendly.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Julie

Cozy vibes. Clean. Nice location !

Leisure Friends

10/10

Exceptional

18 Sep 2025

Carrie

Excellent staff that go above and beyond

Leisure Family

10/10

Exceptional

17 Sep 2025

Karen

Excellent stay

6/10

Pleasant

15 Sep 2025

Irene

No elevators. Lack of eating areas.

Leisure Family

6/10

Pleasant

10 Sep 2025

Tiona

No elevator + upgrade is a scam

The stay was for one night. Got in a bit early and was told that we would have to pay for an upgrade to get into the room early. Paid $50 and was put in a super dark room with barely a window in the top floor. There is no elevator and no help with bags aside from checkin. Not worth the cost.

Business

8/10

Excellent

03 Sep 2025

Jack

There is no “on-site” parking, but there is a parking lot just down the street where the hotel discounts guests for parking here. I was at Sohotel for three days and the total was $98 to leave my car there for the weekend. Not terrible considering parking fees or getting towed/Scratched and whatnot.

Leisure Partner

6/10

Pleasant

03 Sep 2025

Alisha Smith

This hotel is WALK UP, beware!!! No coffee in rooms. Beautiful looking design. Fire alarm went off every morning for 10 minutes

Leisure Family

10/10

Exceptional

31 Aug 2025

Sophia

Overall a great property!

Leisure Friends

10/10

Exceptional

28 Aug 2025

Ja-na

Great place! The beds are a dream

Leisure Partner

8/10

Excellent

28 Aug 2025

Diana

The oldest hotel in NYC! And the oldest plumbing… which meant a free room upgrade when some fixture above us (we hope not the toilet, but I think probably the toilet) sprung a leak right over my bed from the ceiling. The listing also doesn’t tell you that all rooms are up a flight of stairs, so this is not an accessible hotel. The room was spacious by NYC standards though, and beds were comfortable. Location is amazing with so much to do nearby. Great restaurants, shopping, Tenement Museum, all walking distance. If you don’t mind unloading at the hotel and parking a few blocks away, you can find free street parking around the park. Just pay attention to days for alternate street parking. I don’t think I would book it again given the other options in the neighborhood, but it wasn’t bad.

Leisure Family

10/10

Exceptional

28 Aug 2025

Kassandra

The hotel was great! Only downside was no elevator, but that’s ok! Location was perfect. Friendly staff, and it was clean. Would stay here again.

Leisure Family

10/10

Exceptional

23 Aug 2025

Alex

The staff and hotel itself was great, the area is safe to walk around, many restaurants and bars near so it’s honestly amazing! Would come back for sure, we stayed in the deluxe family room and loved how spacious it was.

Leisure Friends

6/10

Pleasant

20 Aug 2025

Colton

No AC in the summer??

Gotta get an upgraded suite to get AC, probably should’ve said something ahead of time

Partner

10/10

Exceptional

16 Aug 2025

Verified traveler

Great location and room had 3 beds for my family of four which is rare in NYC. It was clean with great decor in the lobby.

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

Carlos

Nice plqce

10/10

Exceptional

08 Aug 2025

Wallace

I love this hotel. But two minor issues: my room wasn’t ready when I checked in after 4 pm. And then oddly, the power was out in my room the next morning.

Friends_and_family Family

4/10

Poor

02 Aug 2025

Bruce

Charged an undisclosed $27 facility upon check-in when it is too late to make other arrangements. Also, no elevator or any draws in the room to unpack.

Leisure Self

8/10

Excellent

26 Jul 2025

Donal J

Washrooms were outdated

10/10

Exceptional

23 Jul 2025

Richard

It's quirky, fun, laid back. Family of 5 fit nicely into a tight 3-bed room, and it worked very well. Great value, but the ambiance was so fun! They kept our bags for us after checkout for the day, were very helpful and prompt with every request. They do offer a deal for parking with a lot that's just a couple blocks away, too. Not a big room - truly tight - but exactly what is needed, and shockingly quiet for the city. Looking forward to next stay!

Leisure Family_with_children

8/10

Excellent

18 Jul 2025

Dalibor

Rooms are a bit small but everything else was great.

Leisure Family

6/10

Pleasant

17 Jul 2025

Francesca

This is not a 4 star hotel. Not on its best day. I arrived at 5pm and they said my room wasn’t ready but told me I could pay for an upgrade. I said they could give me an upgrade for free. Then they checked and my room was ready. I feel like this is a ploy to get you to buy an upgrade. They said it was a hectic day. It was a Wednesday in July. If that’s a hectic day then I hate to see what a Saturday in December looks like. Anyway, I feel like my room was the last resort room. The furniture is old and worn and there was warping on the floor and bathroom door suggesting a flood happened recently. No extra toiletries like lotion. The air conditioner was so loud I had to turn it down to sleep. I stayed here one night and chose it for the location and because it said 4 stars. It’s three at best. If you need a crash pad in SoHo then this will work.

Leisure Self

10/10

Exceptional

12 Jul 2025

Megan

The property was clean and unique! We had a great overnight. We would book again!

Family_with_children

8/10

Excellent

10 Jul 2025

Jennifer

Nice room lacks in service and amenities

They charge a $30 resort fee but offer no additional services beyond coffee or tea in the morning. No gym, pool, vouchers...nothing. In fact, simple amenities like a toothbrush have to be purchased from a vending machine. The room was very nice and spacious, but the lack of an elevator made it a chore to get to the 4th floor with bags. Be prepared.

Friends_and_family Family

6/10

Pleasant

02 Jul 2025

Heather

Lovely staff and clean, but bare bones.

It was fine and served its purpose of being a place to sleep and bathe. Bed was a bit uncomfortable (pillows were awful and lumpy). Our room was super small, bathroom was tiny (but clean), TV only connected to cable occasionally. Our biggest complaint was that the outlets wouldn’t hold plugs and didn’t seem to deliver power effectively (I.e, my earbuds only charged through one part of one outlet). Staff were lovely, and the place was clean.

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

gary

Beautiful hotel. With the price. Nice neighborhood right by Chinatown and little Italy. Easy subway access

Leisure Friends

8/10

Excellent

22 Jun 2025

Yi Feng

Very nice building, very convenient

Leisure Self

10/10

Exceptional

20 Jun 2025

Deanna

Fantastic location, cool decor and very friendly staff. Would definitely stay here again!

Friends_and_family Friends

4/10

Poor

19 Jun 2025

alyssa

It was very dark in common rooms and individual rooms. Very cramped. Loud. Steep stairs only. No elevator. Staff is somewhat inflexible but the worst part was the security deposit of $250!!!!!

Leisure Self

8/10

Excellent

19 Jun 2025

Kevin

Great place to stay if you are a family of 5 trying to all stay in 1 room. The bathroom was tiny, but it is NYC, and the beds were comfortable enough. We would definitely stay here again if we brought the entire family. Staff was very nice too.

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Holly

Beautiful property and great staff!!

Leisure Friends

10/10

Exceptional

16 Jun 2025

Johnny

Such a New York vibe!

Leisure Family

8/10

Excellent

16 Jun 2025

Francesca

very nice, staff helpful

Leisure Friends

6/10

Pleasant

16 Jun 2025

Sarah

Lobby space nice. Rooms very small and limited amenities.

Business Self

4/10

Poor

12 Jun 2025

Mario

The room was spacious and bed was ok, but pillows were overused and needed to be changed. There is also no soundproofing and the hallways get really noisy when the cleaning crew or other guests slam room doors. Made it impossible to sleep. Also, another guest must have been smoking in the room because the smoke alarm triggered in the middle of the night and because it traveled through the vents, my bathroom smelled of smoke.

Do not recommend this place.

Business

10/10

Exceptional

06 Jun 2025

Michele

Great indie hotel in a landmark building. No elevators so be prepared to walk up stairs. Very cool vibe, though.

Friends_and_family Family