Name: Sohotel
Address: 341 Broome St, New York City, 10013, US

8/10

Excellent

20 Jul 2026

Robert

Place looks beautiful, staff were very nice, & rooms were very clean.
I somehow got upgraded to a family or 3 bed room & I never agreed to it, but didn’t argue cause I had a room. Originally just had a 2 queen bedroom.
Shower was so tiny to get in between the sink & the door, was hitting my head on the glass shelf behind the toilet when I sat down. I’m 6feet tall.
The WiFi or connection dropped twice & the TVs didn’t work for a short while. No phone in room to call anyone about anything. Had to walk back down stairs(no elevators I could see). Just 1 flight for me.
The doors & window were so thin I could hear everyone in the halls & on the streets talking even quietly. I am a heavy sleeper, so didn’t bother me.
They had a camera in the room you take pictures with, which I just thought was weird.

Self

10/10

Exceptional

18 Jul 2026

Mark

The staff at this hotel was excellent with customer service!

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Jim

Great stay. History (age) of building pre-dated elevators, but professionally addressed by staff immediately. Rooms were well appointed, staff was friendly and helpful. Highly recommend to other travelers interested in a part of the city not in the Theater District, only a cab/Uber or subway ride away.

Family_with_children

10/10

Exceptional

16 Jul 2026

Jazmin

Location was amazing right next to China Town, Little Italy and so many restaurants and places to visit! The king bedroom was small but clean and just enough space for 2! The shower didn't warm up the first night, but it seems like it was fixed the next morning.

Partner

10/10

Exceptional

16 Jul 2026

Andres

.

Family_with_children

10/10

Exceptional

16 Jul 2026

Jennifer

Great hotel. Very cute and colorful, great location, and kind staff. The coffee goes fast on busy mornings :)

10/10

Exceptional

14 Jul 2026

Marlo

Great experience at this hotel. Clean, quiet and comfortable room. Staff was helpful and kind. Great location. Would definitely stay here again.

Family

8/10

Excellent

12 Jul 2026

Gianna

Love

Friends

8/10

Excellent

12 Jul 2026

Yueting

There is no elevator so if u travel with large luggage, please be aware.

10/10

Exceptional

12 Jul 2026

Lori

We enjoyed our stay. There are plenty of restaurants and shopping in walking distance.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Christina

We updraded pur room, which was nice because then we had central air. That room was up three flights of stairs, however, which was not a problem untilI tweaked my knee on day two!! No elevator at the hotel so I just gut it out.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Dave

Just a great stay at a beautiful hotel.

Self

10/10

Exceptional

08 Jul 2026

Dana

Super amazing vibe

Felt safe , close walking to so much downtown has to offer from show to china town and little Italy
Highly recommend

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Kayla

We had mold in the bathroom and I reached out privately to the hotel with no response. Additionally, they charged me for an early check in and then upon arrival we found out the room wasn’t ready. I expected to be refunded for the early check in fee since it wasn’t ready at the agreed timing, but they didn’t refund me or reach out. I’ve given them several days to respond to me privately before posting this review, and have received no communication from them. At check in I asked the man at the front desk for an emailed receipt and never received that either. I would personally not return.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Chad M.

We have 3 teenagers and a recently graduated senior. They loved the area and my daughter especially lived the quirky hotel.

10/10

Exceptional

03 Jul 2026

Angelica G

Great place to stay. Easy access to the subway and walking distance to Chinatown and Little Italy.

Family

8/10

Excellent

30 Jun 2026

Rebekah

Room was super cute but warning no elevator so your suitcase has to go up multiple flights. They do have a porter who will help carry your bag up.

Self

4/10

Poor

26 Jun 2026

Richard

Air-conditioning didnt work, bathroom floor was heated and you couldn't switch it off - both combined on a hot summers day meant we really couldn't sleep well.

Asked the staff to look into the air-conditioning and they didnt do anything to help.

Additionally we put up a do not disturb sign but still received a knock on the door at 9am for room cleaning. Considering we were only staying 1 night this was neither needed or relevant.

Wouldn't stay again

Partner

4/10

Poor

25 Jun 2026

Raymond

Hotel is clean and rooms are updated. Good location. The problem is that the hotel has no elevators and I was on the 4th floor. We had to carry up 8 large luggages three long stairs. Killer!

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

David

Amazing experience with my family. Stayed for three nights and have already booked to go back. Staff are friendly and the decor is fantastic.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

David

Amazing hotel and staff. This is my go to for business and when I’m with my family. It rocks.

Self

10/10

Exceptional

14 Jun 2026

galina

no elevator, cute hotel, large rooms that are great for a family or a group of people.

Friends

2/10

Poor

11 Jun 2026

Amit

I arrived there and the front desk failed to tell me that the floor I was on had AC units that were not working! I got to the room and it was HOT. I called the

10/10

Exceptional

10 Jun 2026

Nidal

I liked this place, it was simple and comfortable and clean and well located. My room was very small but comfortable for not being in the room very much. Also there is no elevator so be prepared to climb some stairs. Overall would recommend and stay at again.

8/10

Excellent

08 Jun 2026

Jose

Everything was incredible just the fact that I don’t think they have an elevator on site!

10/10

Exceptional

08 Jun 2026

Stephanie

Wonderful stay. Would definitely stay again.

Friends

8/10

Excellent

06 Jun 2026

Samantha

Really great location. Just wish I knew there wasn’t an elevator before booking. I had a massive suitcase.

Business

10/10

Exceptional

06 Jun 2026

Nataliya

good location

Family_with_children

4/10

Poor

04 Jun 2026

joseph

It was ridiculously noisy. You could hear everything from the street noise people talking yelling all the traffic to people outside in the hallways. When I booked it said it was soundproof. Definitely not

Friends_and_family Family

8/10

Excellent

31 May 2026

Jennifer

Great location, cool vibe. Water pressure in shower was low, very large shelf on the wall made moving around the room a challenge. Otherwise a spacious room for NYC. Quiet rooms, comfy enough for a few nights, felt safe and secure.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

JACQUELINE

Great location, fair price, cool decor

Family

10/10

Exceptional

22 May 2026

Dina

Hotel was lovely - decor was chic, location perfect, room comfortable. Would definitely stay again!

Family

4/10

Poor

22 May 2026

Catherine

It’s a “cool” hotel in a great area and the sole staff member at the front desk was always nice and helpful, but we did not know that 1) it was a walk up (so coffee in lobby not that convenient for folks with aging knees), there is NOT a bar/restaurant in the hotel as it says on Hotels.com, and our room was so tiny there was no where to put suitcases or clothes or toilet kits.

Partner

10/10

Exceptional

20 May 2026

Arun

Great location and big rooms at reasonable rates. Great for families!

Friends_and_family Family

10/10

Exceptional

20 May 2026

Lemons

The Sohotel on the Bowery is excellent for its value, with modern comfort with a prime downtown location. While the lack of an elevator requires a quick stair climb, the immaculate rooms and outstanding hospitality make it well worth the price for able-bodied travelers. Coffee is great!

Partner

10/10

Exceptional

15 May 2026

Peter

The pictures are accurate - Sohotel looks exactly as pictured. Exposed brick, beautifully finished, cool lighting and accent pieces all around. Staff were extremely helpful and friendly. Room was a touch on the small side, but very comfortable bed, nice amenities (cool Bluetooth powered sound system, camera to borrow), bathroom was amazing - heated floor, great shower and looked beautiful.
We'll be back for sure.

Family_with_children

6/10

Pleasant

15 May 2026

Victoria

The room itself was clean, but there were shavings left on the sink that were not mine. The bed was comfortable but the pillows were the worst I’ve ever experienced. I decided to forgo a pillow altogether because the lumps were giving me a headache. The walls are also super thin so the man next to me coughing all night kept me up.

Self

10/10

Exceptional

15 May 2026

Rita

The hotel was in a great location. Walking distance to many attractions and restaurants. Blocks away from Chinatown and the subway. The hotel was artistic and interesting, from zebra striped couches to pink telephones. The staff was exceptional, from a warm welcome to assisting us with our travel plans. The rooms were clean, newly renovated and the bed very comfortable. There are no dressers or drawers for clothing. There was a rack to hang clothes but it didn't accommodate long coats or dresses. There was very good coffee in the reception area in the mornings.
The only downside was that the street noise was quite loud during the night and there are no elevators. Staff where available to help with carrying luggage up the stairs. When you arrive, there are 2 short sets of stairs you need to climb to get to reception. If you have mobility issues, this could be something to consider. I would definitely here again.

Partner

8/10

Excellent

08 May 2026

Saj

Old hotel in a great area. No elevator on site so get ready to carry luggage 4 flights of stairs! Rooms are decent size and hotel has a boutique feel. Staff are barely present. Better options out there!

Friends

6/10

Pleasant

07 May 2026

Giuseppe

Lower review is due to Expedia booking experience, as on their site they are not clear about accessibility. No reception on ground floor, rooms available only on upper floors, and without an elevator it is very difficult to use the facilities. Expedia only advises to contact the hotel for accessibilities questions, but only after reservation is made. Lack of transparency by Expedia about the actual condition of this hotel. Regarding the hotel itself, the only complain (other than no elevators) is that hallways were freshly painted, and the smell of the paint inside the room was quite strong, making it unpleasant especially overnight.

Family

2/10

Poor

02 May 2026

Colin

Not a nice place to stay, impossible to sleep bc walls so thin

Self

10/10

Exceptional

01 May 2026

Thomas

Great location, clean. Had three full beds which we needed.
Fairly roomy for NYC.

Friends

10/10

Exceptional

28 Apr 2026

Alexi

Loved the location of this hotel. The hotel and staff were also great, I would definitely stay here again. The manager was also great and super attentive.

Friends

10/10

Exceptional

22 Apr 2026

Peter

Very nice cozy place in SoHo, staff was friendly and helpful! Easy to find and get around.

Partner

10/10

Exceptional

19 Apr 2026

Arsen

We stayed in a newly renovated room and it was wonderful! Extremely clean, more spacious that I was expecting, and very comfortable for a family of five. I was also pleasantly surprised by how quiet it was in the evenings. The area felt safe enough to walk around in the evening with our kids, and it's very conveniently located to plenty of great restaurants and things to do. We would definitely consider staying again on any future visits to NYC!

Family_with_children

10/10

Exceptional

15 Apr 2026

Patrick

Great hotel stay consistently. Staff is excellent, rooms adequate size and comfortable too.

Self

4/10

Poor

15 Apr 2026

roman

Clean room

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Anthony

Amazing stay

Partner

6/10

Pleasant

31 Mar 2026

Joseph

Room was clean and staff was very kind. However, the room is on

8/10

Excellent

27 Mar 2026

Christie

No bar or restaurant.

Self

6/10

Pleasant

26 Mar 2026

Dara

The hotel was fine, but we wouldn’t stay here again based on the lack of coffee being available. No way to make it in the room and they only have it available in the lobby for a few hours in the morning. When we went down at 9:30 in the morning to get some, it was out! Even an electric kettle with some single serve coffee bags would solve this. Seems like an easy fix.

Partner

6/10

Pleasant

21 Mar 2026

John

I really wanted to love this hotel. It’s in a great location by the subway and Chinatown and has a great vibe. Unfortunately the windows are paper thin and the constant honking all night long meant almost no sleep. Also. No black out curtains. The property is also undergoing renovation which was not mentioned so don’t plan on taking an afternoon nap as the noise went on until 6pm.

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Emily

Great location and unique building.

Family_with_children

10/10

Exceptional

08 Mar 2026

Scott

Cool, historic hotel. Easy walk to both Chinatown and little Italy.

Friends_and_family Family

4/10

Poor

19 Feb 2026

Allen

The listing information made it sound like there was on-site parking available, instead I was sent to a parking garage a few blocks away, which was full and had to spend nearly 2 1/2 hours looking for an available parking garage. The rooms were not so clean, especially the bathrooms.

Family_with_children

6/10

Pleasant

09 Feb 2026

Patrick

Chic. Great location. Clean. Extremely noisy

Partner

10/10

Exceptional

03 Feb 2026

nichole

Great room! Large for the area! Great staff great location!!

Leisure Friends

6/10

Pleasant

28 Jan 2026

Coralie

Overall ok but you can hear each mouvment in the corridor and next bedroom

Leisure Family

8/10

Excellent

27 Jan 2026

Sandra

Very friendly staff. Rooms are small and have a incense

10/10

Exceptional

18 Jan 2026

James

Loved the hotel and the room was amazing

Leisure Family

10/10

Exceptional

17 Jan 2026

Brianna

Such a beautiful hotel. Very clean, kind staff and comfortable beds.

Leisure

8/10

Excellent

17 Jan 2026

Nofar

The only bad thing is that there is no elevator. The location and the stuff were excellent

Partner

10/10

Exceptional

12 Jan 2026

Giuseppe

Love the area, next to Little Italy. Beautiful Bowery hotel. Friendly staff. Rooms are beautiful and look new.

Business_and_leisure Partner

2/10

Poor

11 Jan 2026

Robert

I'm really sorry that I opted to stay hotel. I didn't want to stay in a cookie cutter chain hotel and thought that it would be a refreshing change.Upon entering, I immediately smelled a fragrance that at first whiff smelled pleasant enough. I upgraded to stay in \"best room\" in hotel. In my room I continued to smell the same fragrance but it increasingly became nauseating to the point that I had a bad headache and it turned my stomach. I went downstairs to speak to staff about the possibility of preventing the smell in the room. I received differing explanations. I was told that it was coming under the door from the hallway. Then it was in the HVAC system to which I told that could shut system down that would render the room being cold. Staff offered a portable heater that turned down. I was taken to other rooms to see if there was a smell present. I finally picked a room that I thought was fine. Despite there being a half dead plant and large book on the table that had completely come away from its spine, I was told that it was still considered an upgraded room. At that point I just gave up. I had little sleep due to the uncomfortable bed and coarse bed linens and YES the smell. I checked out and said nothing because I was tired and wanted to go home. On the way home I could smell the \"fragrance\" on my jacket. Stay here if you can stomach strong smells and want to engage with staff that seem to understand.Plus no valet service !

Leisure Self

6/10

Pleasant

06 Jan 2026

Amanda

-

10/10

Exceptional

06 Jan 2026

Jean

Great hotel with eclectic decor. Room was wonderful

10/10

Exceptional

05 Jan 2026

Karen

The hotel was clean, the beds were comfy, and the location is excellent. The staff were friendly and accommodating and we loved the overall decor and vibe of the hotel. We’ll definitely go back again.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Robert

Stayed over New Year as a family of 5. The hotel is ideally located for all attractions, and near a number of subway stations. Room was clean and beds were comfortable. Great hotel and thanks to the team!

Leisure Family

10/10

Exceptional

02 Jan 2026

Joshua

Super cute and unique!

Leisure Family

8/10

Excellent

02 Jan 2026

John

The rooms are smaller than expected and there is no elevator. Nice property just very tiny bathrooms.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Nathan

Great room, great place, great location. Clean love this place will always stay here for NYC trips.

8/10

Excellent

31 Dec 2025

Joey

Location is great and staff is very friendly and helpful. The lack of an elevator was a surprise

Business

10/10

Exceptional

28 Dec 2025

Manolete

Great location. Little Italy & Chinatown are both only a couple blocks walk providing lots of great food options and SOHO shopping is also close.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

John

Room was exactly as advertised. Staff was extremely helpful for our family’s first time visit to NY. Location was great. Easy to get in and out. Tons of food and shopping options within walking distance.

Only thing not accurate on Hotels.com was parking. You have to park a few blocks away but they give you a discount if the hotel stamps your ticket. We paid $115 for two nights.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Jillian

Unique boutique hotel with a great location.

Partner

10/10

Exceptional

26 Dec 2025

Daniele

Great location! Hotel was decorated for Christmas so everything was super cute. We got a room with 2 queen beds and it was very roomy for 4 adults (super high ceiling!). Bathroom was very clean and the shower was amazing. Within walking distance to Katz’s, Russ & Daughters (amazing for breakfast), and Tenement museum. Highly recommend- we will definitely be back!

Leisure Family

10/10

Exceptional

25 Dec 2025

Shelagh

Decor and location

Leisure Family_with_children

10/10

Exceptional

25 Dec 2025

Rosia

Rooms were clean and large. Only problem is there are only stairs - no elevator so it was dofficult to bring our suitcases up.

8/10

Excellent

23 Dec 2025

Angie

Clean room, fun vibe in lobby, friendly staff. Unfortunately our TV didn’t connect to wifi/not able to sign into Netflix, etc… not a huge deal, but we wanted to relax and watch Christmas movies. Overall great stay

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Kathrine

Friendly staff and such a fun and welcoming atmosphere. Definitely would stay again.

8/10

Excellent

15 Dec 2025

Shaleend

Room.was ok but its high time they have a microwave and a fridge in the rooms.

Leisure Family_with_children

6/10

Pleasant

11 Dec 2025

Nicole

Pros: nice & attentive staff, cool building, close to subway

Cons: very dark and no lamps, AC wasn’t working properly so very warm from the radiator, street noise

Business

10/10

Exceptional

08 Dec 2025

Brendan

Great room in a super location

Partner

10/10

Exceptional

04 Dec 2025

Michael

Great value for the money. The staff was fantastic! So helpful ! Convenient location! Clean rooms! Love the character of the hotel!

Leisure Family

4/10

Poor

04 Dec 2025

Jonas

The radiator in the room couldn’t be turned down, which resulted in the room being hot like a sauna. I had to have the window open, which made the room very noisy.

Business

10/10

Exceptional

04 Dec 2025

Caroline

Great room, friendly staff and perfect location.

6/10

Pleasant

30 Nov 2025

melissa

Check-in was at four. Usually we stay at the Moxy and check-in is at 11 and checkout is at 11 here. Check-in was at four and check out was at 11 not even a full 24 hours for a one-day booking.. if you want to check in early or check out late, it was an extra fee. The hot water steam heat in the room had no thermostat and was loud all night you heard people coming in and out of the hotel all night, long and all morning long there was no soundproofing at all..
Not my favorite hotel the moxy across the street is much nicer ..

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Ashlyn

The hotel was in a great area, and very cute

Leisure Friends

10/10

Exceptional

23 Nov 2025

Aidan

Lovely room

10/10

Exceptional

22 Nov 2025

Whitney

Great hotel. We had two queen beds for a girls trip. Only complaint was noise from neighbors that weren’t being the most considerate.

Friends_and_family Friends

10/10

Exceptional

20 Nov 2025

Victor

Perfect location to see the city

Leisure Family

10/10

Exceptional

18 Nov 2025

Patrick

Clean

Business_and_leisure Family

8/10

Excellent

17 Nov 2025

marie

The hotel is next to everything around Soho.
I stay at the deluxe double room and the size was great for the four of us!
Staff is available 24 hours
Complementary coffee at mornings
We would stay there again!

Leisure Friends

10/10

Exceptional

16 Nov 2025

gina

Clean room - very cool decor in lobby. Super location.

4/10

Poor

16 Nov 2025

Elisa

Staff ok…not that friendly. Room was clean and tasteful, but we heard doors opening and closing ALL night. There was also a dripping sound, and a flashing light on the ceiling. The mattress was so firm. I didn’t think they even made them that firm any longer. Not a good sleep! We liked the area and cleaning staff was great, but we won’t go back to Sohotel.

10/10

Exceptional

15 Nov 2025

susan

location location location!!!
accommodating staff. very clean & cool
my only recommendation would be to have cream in rooms & perhaps roves and slippers? also require a caution because there is no elevator and only stairs.
note - staff brought suitcases upstairs

Leisure Friends

10/10

Exceptional

13 Nov 2025

Safet

Beautiful Hotel

10/10

Exceptional

10 Nov 2025

suzanne

great staff, clean rooms and excellent location.

Friends_and_family Family

4/10

Poor

10 Nov 2025

Bronson

This is our second stay at Sohotel and was sadly disappointed. Each night we were woken up by slamming doors, one night someone was banging on our door, people partying and yelling walking down hallways. For the luxury hotel cost you would think the hotel would manage this much better. We mentioned to the front desk the first morning and they were not concerned or apologetic. We love the hotel and vibe there but can surely find something more accommodating for a couple that doesn’t rage every night like college students.

Leisure Family

6/10

Pleasant

09 Nov 2025

Anne

The hotel photos are deceiving and the amenities described need updating. The attached bar and restaurant is closed. They have vending machines and do not even leave you a bottle of water in your room. There are no amenities and you pay a resort fee which seemed unfair. The staff wasn't overly warm except the housekeeping staff which were warm and efficient. The room was small but the esthetics were trendy and stylish. There is no clock, no dressers and the makeshift seating area unseats me. The shower is room 341 was not pitched or designed correctly so no matter what we did, our bathroom floor was flooded so we piled up towels best we could to prevent a ceiling leaking below. They offer coffee downstairs in the am but the creams were empty both days. FYI the hotel has no elevator as it was built before the disabilities act so note you have a few flights of stairs. The bed was comfy and we had a cute window. The location was right near little Italy and China town. I probably wouldn't stay again and think the resort fee and amenities for the price were not comparable to other places. I would have checked out after one night and gone elsewhere if I could have gotten money back! Close to subway. Also our tv screen had this annoying menu that no matter what buttons we tried and how many times we shut on and off never went away so we couldn't watch tv!

Friends_and_family Family