Name: The Baltic Hotel
Address: 489 Baltic Street, Brooklyn, 11217, US

4/10

Poor

02 Aug 2026

John

Upon entering as a fan was running. Uh oh, I thought. Sure enough the AC was not working. I went down to complain and was told all the rooms in the hotel were on a central thermostat. The clerk would “try” to lower the temperature setting. The temperature never changed. The room remained very warm throughout the overnight stay. The tap on the sink was broken.

2/10

Poor

19 Jul 2026

Alisia

Breakfast was stale old bagels in the rooms are filthy. There is nothing decent about this property.

8/10

Excellent

18 Jul 2026

Carmen

Room was really clean and bed was firm.

Family_with_children

2/10

Poor

15 Jul 2026

Asher

This place is an absolute dump. It basically felt like a scam. The block it is on was a nightmare. The staff was unable to control the patrons. The noise was horrendous. The room was dirty. The common areas--hallways, lobby, etc.-- smelled like cheap chemical cleaning products. This is very obviously a nasty money grab for the owners. Everything is as cheap as it possibly could be. The clientele must be pretty bad because there seem to be cameras everywhere AND the staff seems to be afraid of patrons (for instance, being afraid to ask patrons to turn down VERY loud music etc). It would be interesting to see how often the police have to come there.

Self

6/10

Pleasant

14 Jul 2026

Katelynn

More pillows needed on a king size bed. Those provided were smaller than my head and there were only two.

Partner

10/10

Exceptional

13 Jul 2026

James

When you visit NYC, unless you’ve got kids or other needs, you don’t need a lot of space! The room was perfect to recharge/change/rest in between activities and events. Comfy bed, clean shower, and a/c with the fan was nice to drown out summer noise.

The shower could use a curtain or something to better contain water.

Self

10/10

Exceptional

11 Jul 2026

Marcos

Clean, air condition room. Good staff, NYC bagels for breakfast. Location is within walking distance to a lot of restaurants, delis, and downtown.

6/10

Pleasant

11 Jul 2026

Andre

Nice staff. Hotel is good price but not great quality.

Family_with_children

10/10

Exceptional

01 Jul 2026

Sky

clean room great staff great air conditioning there is a complimentary breakfast there but I didn't really partake on it but It looked good. The only weird thing was there wasn't a full closing shower door for the shower And that took some time to get it used that. other than that great time,I would highly recommend the place

Self

6/10

Pleasant

01 Jul 2026

Julio

Room was fine BUT no AC.

Self

6/10

Pleasant

01 Jul 2026

Amanda

This is a budget hotel and expectations should be set accordingly. Fine for a place to rest your head for the night While I would not call the hotel \"filthy\", but it certainly is not \"clean\" or well kept up with. Lobby and hallways are in rough shape. Florescent overhead lighting in all areas. Two very small pillows for the king bed (one per person). Sink in in bed / living area, bathroom is small (not filthy again, but certainly not clean), glass shower has no door to close (weird) so bath mat is just ensuring you do not slip and fall as water pours out onto the open shower floor.

8/10

Excellent

26 Jun 2026

Hilary

If you’re spending the night or two in Brooklyn and you just need to clean centrally located spot to go out and do your thing this is the place! PS bagels are in the basement

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Ross

Good hotel. Checked in late on. Fine spot for exploring new York and a reasonable price compared to the city centre. Ideal for Brooklyn Bridge etc plus easy subway access. Nice wee bagel in morning. Hallways need a bit of a paint. But was a fine place to stay.

Friends_and_family Friends

2/10

Poor

17 Jun 2026

Loïc

It is a cheap hotel. People screaming in the lobby during the nights, private bathrooms are not really clean. Our room had was open on the inside court that was full of debris. The staff was nice but not really helpful. Honestly it was my worst stay with hotels.com

Friends_and_family Friends

8/10

Excellent

13 Jun 2026

Dan

Clean, adjustable air control is great window opens

Partner

2/10

Poor

10 Jun 2026

Emily

We had bugs in our room. With the window open it smelled of trash. The amount of people yelling and slamming doors all night was excessive.

Family

4/10

Poor

10 Jun 2026

Damian

Doors had locking issues I had to move rooms twice because my door would not lock. 3rd floor was super hot I could not adjust the ac in there.

Self

4/10

Poor

10 Jun 2026

Donna

Not the most convenient location in regards to public transit, way better hotel options across the city.

Family

4/10

Poor

04 Jun 2026

Maliek

This hotel has a lot of limitations not a lot of amenities and I won’t be staying there again.

10/10

Exceptional

25 May 2026

Lauren

Good location, lots in walking distance. Simple hotel room with nothing special, but was worth the price.

Partner

2/10

Poor

23 May 2026

Eryck

They’re air conditioner was not working properly and they did not thing to assist with it.

2/10

Poor

17 May 2026

Michael

This was objectively the worst place that I have stayed. There were myriad issues. First, the location was very out of the way and off the beaten path. It's not easily accessible. Once there, the rooms are like jail cells. There is only a bed, a nightstand, and a sink, with a water closet (toilet and shower). There is no chair, desk, or other furniture. The walls are marked up and scraped, and the paint in the water closets is peeling because there is no ventilation system. The showers had no doors, so prepare for the floor to be very wet after using the shower.

The hotel and the rooms were NOT clean. Upon my arrival, the room they gave me had long hair in the bed. The linens were either not washed, or not washed well. Although they subsequently attempted to move me, two OTHER different rooms that they tried to check me into each had hair in the beds and on the floors. I recommend inspecting each bed upon check-in.

Noise is a problem. The doors are thin, and you can clearly hear things. In one of the rooms they temporarily had me in on the first floor, I could hear the pop music they were playing in the lobby all night. I could also hear staff moving around all night. On the upper levels, while I couldn't hear the lobby, one could clearly hear other guest through the doors.

While staff attempted to remedy some of the situations, it was clearly an issue they had to fix things at all.

Overall, this was an awful stay and I would recommend looking for other accommodations.

Self

10/10

Exceptional

24 Apr 2026

Charlene

Great stay!!!

10/10

Exceptional

23 Apr 2026

Alexis

This is my favorite hotel second time staying there and definitely will be back again to stay

Partner

10/10

Exceptional

23 Apr 2026

Charlene

The rooms were clean and the staff very friendly and helpful.

Partner

10/10

Exceptional

30 Mar 2026

wayne

The rooms are simplistic, but adequate for traveller. Bed very comfy and showers decent and water is hot.

Breakfast is ideal to keep you going muffins, bagels tea or coffee in a small basement area at the hotel.

Self

2/10

Poor

22 Mar 2026

Ibrahim

Internet was terrible. Room felt gross. The tiles in the bathroom were loose and moldy. Lights didn’t work in the room.

4/10

Poor

22 Mar 2026

Eve Nora

The location was exactly what we wanted for our purpose, but the room smelled like cigarettes, and it was next to the stairs which had a door that closed really loudly. There were hairs left in the bathroom which were small and curly and not what you want to see when you’re staying somewhere. The staff was really nice from behind the bullet proof glass in the lobby.

8/10

Excellent

12 Mar 2026

Kevin

Good for the price

4/10

Poor

05 Mar 2026

mebin

They charge me extra $23 for breakfast and they provide me with wrost food, just muffin which cost$5

6/10

Pleasant

02 Mar 2026

Orionix

No

6/10

Pleasant

18 Jan 2026

erin

Water pressure needs to be increased and better towels available

8/10

Excellent

12 Jan 2026

Vicky

Yes

10/10

Exceptional

04 Jan 2026

leslie

The room was cool. The food was fine

Business_and_leisure

4/10

Poor

31 Dec 2025

Britney

My stay was disappointing due to constant noise. There was construction happening late at night and early in the morning, followed by a loud party next door with shouting that lasted all night. Because the hotel is small, the noise traveled easily.

The room was extremely bare and lacked comfort, which made the overall experience feel cold and uninviting. Between the noise and the lack of amenities, it was very hard to rest. This was not a relaxing stay and did not meet expectations. Staff was cordial.

Leisure Self

10/10

Exceptional

21 Dec 2025

Patrick

Clean room.

Leisure Partner

10/10

Exceptional

19 Dec 2025

Sarah

Everything was great !

Friends_and_family Family

6/10

Pleasant

19 Dec 2025

Inga

Staff is very courteous, rooms are clean. Breakfast is awful, construction finishes are awful, rooms are tiny with 12” space around the bed and without any amenities such as desks or refrigerators, ac was also not working, property surrounding sidewalks are covered in trash.
For just a one night stay it’s fine though and I will stay there again, given the price.

Business Pet

2/10

Poor

08 Dec 2025

kim

DO NOT stay here. The whole place is soulless, harsh LED lighting everywhere, smells like bleach. Extremely loud, paper thin walls. There was construction above my room starting before 8am, I needed to take work calls and the construction was so loud I had to leave a day early. I could never connect with a manager to discuss a refund, despite being told I'd be responded to multiple times by the front desk. Desk staff was nice enough, but I'm not sure a manager exists. DO NOT stay here.

Business Self

2/10

Poor

03 Dec 2025

Pamella

The door looked as though someone was forcibly trying to enter. It was broken outside and the hinge inside was almost off the wall. The room, although generally clean, had a weird smell. The bathroom was minuscule. The area is really sketchy I didn’t want to leave my car parked outside. A local flashed us! I felt really unsafe. We left after half an hour and checked in elsewhere.

4/10

Poor

23 Nov 2025

Georgia

Didn’t like location. Only bagels and coffee ,tea for breakfast. Not a friendly atmosphere. Tiny room. Not a well kept hotel!

Leisure Family

10/10

Exceptional

20 Nov 2025

carmelo

Clean room, quite area and 10 minutes to walk to the metro

2/10

Poor

19 Nov 2025

first

Awful location, rooms are all concrete so it’s always very cold. No coffee, no water for guests, lights didn’t work and no staff on site the address that problem.

Outside of cleanliness of rooms - they have zero else to offer. Especially at what they charge.

0/10

Self

10/10

Exceptional

12 Nov 2025

Neldan

Everything was good

Partner

8/10

Excellent

29 Oct 2025

Kwok Kin

The size of the room was decent. However, the bathroom basin was very small. Beds were comfortable. Located in a quiet neighborhood, 15 min walk to subway station and major shopping and dining area in Brooklyn. Light breakfast is available for free in the lounge. Great for a short stay in NYC.

Leisure Family

2/10

Poor

29 Oct 2025

Winsome

The bed was filled with mold. I need to be refunded.

Business_and_leisure Self

10/10

Exceptional

27 Oct 2025

Gamali

Nice stay

Business Self

10/10

Exceptional

26 Oct 2025

Michael

Facility is good. Not the most convenient neighborhood of Brooklyn but certainly worth the price.

Leisure Self

10/10

Exceptional

23 Oct 2025

Alexis

At first i thought it didn’t have A/c because the room was so hot especially from outside until i looked by the door and it made everything easier keep the room nice and cool. It’s overall a nice hotel

Self

2/10

Poor

13 Oct 2025

Natalie

This hotel was absolutely awful, especially given how expensive it was. The bed was the most uncomfortable I’ve ever experienced in a hotel—hard as a rock and left us both with back/neck pain. The room was so cramped and tiny we could barely move around the bed. Everything was broken/not working—the hairdryer, the iron, the TV, several of the plugs. I’ve never written a bad review of a hotel before but feel compelled to after this terrible experience. I would not recommend anyone waste their money here, ever.

Leisure Partner

4/10

Poor

09 Oct 2025

Kaylena

Happy I only had to book this place for one night. The perfume they put in the air system is suffocating and smells like concentrated household cleaner. I left the next morning smelling like fabuloso cleaner because the perfume smell was so strong. The room renovations next door continued through the late night hours, so I had to blast a sound machine track to try to drown out some of the noise. The room was dusty. The size of the sink was laughably small. Overall, I can’t recommend this hotel to anyone, and I’m generally very easy to please.

Business

8/10

Excellent

03 Oct 2025

Nicholas

The room sheets were dirty and ripped . Had to get new ones and the blanket that they replaced it with all the cotton inside was balled up . It looked moldy .

Partner

8/10

Excellent

02 Oct 2025

Stephanie

Great staff.

Leisure Friends

2/10

Poor

24 Sep 2025

Susan

I booked a room with a double bed and a pullout sofa. There was no pullout sofa. There was a twin trundle bed, which is a small piece of foam on top of a pallet. Nothing that is appropriate for a human being to sleep on. I would never stay there again.

Friends_and_family Friends

2/10

Poor

23 Sep 2025

Ibrahim

I booked The Baltic Hotel through Expedia and had a very disappointing experience. Upon check-in, I was given a room located directly behind the reception counter, which felt extremely uncomfortable and unsafe — especially since the room did not even have a lock on the door. When I went back to address this issue, the front desk staff member, Abir, was extremely unhelpful and refused to switch me to another room. He was also very rude in the way he spoke to me.

This experience made me feel unwelcome and unsafe, and I would not recommend this hotel to anyone. I hope Expedia reviews this property closely, as this is not the type of service or accommodation that should be offered through your platform.

Business_and_leisure Self

10/10

Exceptional

16 Sep 2025

Melinda

This is a very clean, well designed hotel! It feels like Brooklyn, it feels artistic and gives off positive energy!

Leisure Pet

8/10

Excellent

13 Sep 2025

Shengyi

The hotel itself is budget friendly and the bed was comfortable. The hotel is situated in a residential neighborhood that many lovely brownstone houses. The only issue is that there are some low income housing projects nearby and some strange people (I never feel comfortable around people wearing hoodies over their head) occasionally wandering around the area but there is a security guard at the front desk 24/7. The free bagels during breakfast hours were delicious. Do bring ear plugs because the other guests tend to slam doors in the middle of the night.

Leisure

6/10

Pleasant

09 Sep 2025

Sofi

Not bad if you just need a place to sleep for a night or two. The photos felt a little misleading though, the rooms are much smaller and a lot more tired when you see them in person. The walls were very thin and you could hear people coming and going, or smell the pot they were clearly smoking in their rooms. It wasn't dirty, but things were a little scuffed and dinged up. Looked modern and new, but like it had lived a pretty hard life already. The staff were helpful and friendly however, and despite some of the guests being a little noisy they were all also in high spirits and friendly - so it all felt very safe. Overall, as a budget stay - this was pretty good. It was clean and safe, and that's all that really matters.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Stefan

Easy check in

6/10

Pleasant

04 Sep 2025

Samantha

I wish the breakfast had more options than coffee and a few bagels.

Leisure Partner

6/10

Pleasant

03 Sep 2025

Rowynn

Small room, very clean, great location.

Business_and_leisure Partner

10/10

Exceptional

22 Aug 2025

Anyesha

It was a pleasant stay I have no complaints!

Partner

4/10

Poor

18 Aug 2025

Robert

Neighborhood wasn’t clean. Hotel service was below average. There was no parking even though the site said there was nearby parking

10/10

Exceptional

16 Aug 2025

Steven

The staff are so nice. Clean bedroom and comfy bed.

Leisure Partner

6/10

Pleasant

10 Aug 2025

Amanda

Small but great for a short stay not a far walk from Barclays center and plenty of food options.
We found parking right outside the hotel so that’s a win!

Leisure Partner

6/10

Pleasant

29 Jul 2025

Paw

A bit worn but clean and well positioned

2/10

Poor

29 Jul 2025

Christen

The establishment was not maintained, had noticeable insect infestation issues around the front desk and the staff was cold and unaccommodating. The area itself did not feel safe, and I do not advise booking here in the future.

6/10

Pleasant

23 Jul 2025

Paw

A very well placed hotel. Very small rooms but okay beds and bathrooms. Breakfast was less than impressive - better to find something else where. Friendly and helpful staff

Leisure Partner

6/10

Pleasant

17 Jul 2025

william

Love the space and the unique design

Leisure Family

2/10

Poor

10 Jul 2025

Matthew

Had a water leak and they soaked my clothes and damaged some of my property - and didn’t do anything to compensate me. They didn’t even dry the clothes that were soaking wet and no solutions for me. In addition it smelled like smoke every night and the beds were uncomfortable and weren’t flat so whenever you moved, the bed frame rocked like an uneven table at a restaurant.

Business Self

6/10

Pleasant

01 Jul 2025

Mason

Wanted a room with a fridge and microwave as shown in the pictures and didnt get one. The front desk helped me get a fridge but the microwa

6/10

Pleasant

01 Jul 2025

Verified traveler

Watch for resort fee in booking

I understand that \"resort fees\" are a typical charge in NYC hotels. However; this is not the type of hotel that should be charging them and on the third party vendor site - which is normally excellent at identifying this - it was not clearly indicated in the cost. Cost was my primary reason for booking this hotel, so hidden additional fees are not ideal. The hotel is perfectly fine and functional, I like the NYC themed decoration, but it is pretty isolated in location and I think staying on the ground floor rooms would be very noisy.

Business

10/10

Exceptional

27 Jun 2025

Stacy

Can't beat the price for the area and it'sjust a couple of blocks from two popular streets without being super noisy.

Noise will just be there for most older buildings without extra fancy glass and noise generators. Still, it's not such a popular street as to have cars and noise at all hours which is perfect. The rooms are all a little different in terms of size, but enough for two people to be able to sleep for up to a week or perfect for single person travel. No desk, no chair and just enough space to get dressed. All should be expected for the price.

Business Self

6/10

Pleasant

25 Jun 2025

Cinnamon

Rooms were extremely small however the staff was really nice. I didn’t like how I constantly got misinformation about the property and certain things that I inquired about (parking,dining, MTA service). Would I stay here again? Yes if there’s no other place to stay.

4/10

Poor

20 Jun 2025

Chris

I have been staying in a variety of hotels in Brooklyn over the past year. All of them fit in the price range that this one sits in. This is by far and away the worst of that group.
Bare concrete floors are supposed to be easy to clean, but you do still have to clean them. This place does not. I found dust bunnies of human hair in my room. The pictured “shelf” in the bath is a rusted and rickety steel plate and yes those scissors were there when I arrived.

Not a good decision to stay here. Stay away until they change their practices.

Business Self

2/10

Poor

17 Jun 2025

Catharine

Terrible.

This place was honestly a dump, and not at all like the pictures. This was more like a hostel than a hotel. Lumpy mattress, ants running along the wall, and the smallest bathroom. We couldn't wait to leave.

Partner

4/10

Poor

15 Jun 2025

Donald

Room was super small, no full length mirror, holes in the wall (room 206), power outlets inoperable, missing automatic door closer, white silicone caulk all over shower room, breakfast consisted of bagels and coffee. I could go on, but you get the idea. Oh, and the neighborhood is dismal.

Leisure Partner

2/10

Poor

05 Jun 2025

Antonio

I booked a room at Baltic hotel and upon arrival, I was told there's no rooms available. Then they tried to offer me a room with no lock on it . Unacceptable customer service.

4/10

Poor

02 Jun 2025

Blithe

Dirt on the walls in the hallway. Noisy. Window wouldn't shut and heard a car alarm from 12-3pm.

Business

2/10

Poor

26 May 2025

Lisa

Terrible hotel. Would never go back.

Leisure Partner

6/10

Pleasant

23 May 2025

Larry

A cheap option

The Baltic is one of the few somewhat affordable options in this part of Brooklyn. The room was very basic, but reasonably clean. 10 min walk to subway and 10 min walk to Cobble Hill and Carroll Gardens which is nice.

If you need a place to sleep and don't plan to spend much time in your room, this place is hard to beat on price in the area. If you are looking for any more than the basics, this is not the place for you.

The desk staff were friendly and efficient.

Friends_and_family Friends

2/10

Poor

19 May 2025

Marcus

Arrived to a canceled reservation.

I arrived after driving for 5 hours that they cancelled my reservation. It was my go to as I’m in the area periodically. Never again.

Partner

6/10

Pleasant

18 May 2025

Evie

Staff friendly but not very available or attentive.

Leisure Partner

10/10

Exceptional

18 May 2025

Michael

Great and friendly!

8/10

Excellent

18 May 2025

Hannah

I stayed here for one night before running the Brooklyn Half Marathon. I was on the 4th floor and after having read some reviews that the walls were thin, I was delighted that the room was actually very quiet. The room is small and minimalist but has everything I needed for a restful stay. Bed was comfy and clean, AC worked great, the shower was perfect! The staff was kind and even put out hot coffee extra early in the morning for all the runners. They were also accommodating with late checkout in the morning.

Leisure Friends

8/10

Excellent

14 May 2025

Seth

The Staff was extremely accommodating but the walls are incredibly thin. Keep this in mind when booking and don’t upgrade to the room with the couch. If so that upgraded room might be right behind the front desk. Despite that the hotel is nice and next to a concert venue!

Leisure Partner

4/10

Poor

09 May 2025

Fadel

The room wasn't clean

Business_and_leisure Family

10/10

Exceptional

05 May 2025

Anthony

lovely and affordable, just a bit far from main shopping (maybe a 15 minute walk to a nearby coffee shop) but otherwise great!

Leisure Partner

4/10

Poor

02 May 2025

Sean

Gross

Found previous stays belongings in our room along with a few random peanuts? Found a bug crawling in the bed in the morning right before checking out. Disgusting

8/10

Excellent

23 Apr 2025

Barbara

The staff was very engaging and helpful. The room was quite small but adequate. Great bagels for breakfast.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Imani

Staff are super patient and gives a very warm feeling. Conversation and accommodation was great.

Partner

8/10

Excellent

18 Apr 2025

Angelette

The nightly rate is budget friendly. The staff are prompt to attend to requests.

Leisure Partner

6/10

Pleasant

13 Apr 2025

Deborah

Ok but surrounding area feels unsafe.

Leisure Family

10/10

Exceptional

07 Apr 2025

Tanisha

Great experience

10/10

Exceptional

01 Apr 2025

Evelin

It was so convenient walking from the Barclays center to the hotel, this hotel is perfect if you just want to stay somewhere to sleep and then leave since it’s super convenient I loved it thank you!

Leisure Family

10/10

Exceptional

28 Mar 2025

ronald

It was nice and convenient

Leisure Partner

2/10

Poor

26 Mar 2025

Michael

The star rating on this hotel is completely inaccurate!!

Business Self

10/10

Exceptional

23 Mar 2025

Valron

Nice cozy hotel

Staff were helpful, courteous and helpful.

Friends_and_family Family

6/10

Pleasant

18 Mar 2025

Lindsey

Staff was friendly and helpful. Room was cute and clean but very small. The surrounding area is currently going through construction and perhaps a revitalization but is not great right now. This hotel is fine for a 1 or 2 night stay. Very few amenities.

Leisure Family

6/10

Pleasant

16 Mar 2025

Mark

The room could’ve had a small chair or bench to sit on other than the bed

Self