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Hotel BPM - Brooklyn

New York Area - NY · United States

139 33Rd StreetView location

6.8/10Good999 Reviews
Cleanliness7.2/107.2
Service7.2/107.2
Comfort7.4/107.4
Condition6.8/106.8
Location7.2/107.2
Neighborhood6.0/106.0
Amenities4.4/104.4
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  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel BPM - Brooklyn

RENOVATIONS IN PROGRESS IN BROOKLYN We’re currently remixing Hotel BPM Brooklyn. Weekday renovations are underway from 7AM–5PM as we upgrade the hotel for its next era. During this time, the hotel is operating with limited staff and amenities.

Thanks for rolling with us while we fine-tune the experience—the fully remastered Hotel BPM Brooklyn is set to relaunch by Summer 2027.

Brooklyn 0 MI N Manhattan 1 MI N 911 Memorial 1 MI N Barclay Center One Subway Stop Distance Time Square 30 min Subway Ride A Non-Smoking Hotel - Hotel BPM is about redefining the travel experience to a new generation of travelers.

Each rooms modern design feature our signature custom designed Sound Sleeper beds and bathrooms with walk-in rain showers steam proof mirror and built in bathroom speakers frosted peek-a-boo window are sleek and stylish.

Read more about this hotelShow less

Every detail of Hotel BPM is designed to fit your lifestyle with the latest in technology and premium linens.

When you stay at Hotel BPM - Brooklyn New York in Brooklyn, you'll be in the historical district, a 4-minute drive from Prospect Park and 6 minutes from Barclays Center Brooklyn.

This boutique hotel is 3.3 mi (5.3 km) from Brooklyn Bridge and 4.5 mi (7.2 km) from One World Trade Center. Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include blackout drapes/curtains, and housekeeping is provided on request. Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00 per night

    We have included all charges provided to us by the property.

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • A car is not required for transportation to and from this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 40 per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out fee: USD 40.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Sunset Park 1 km / 0.6 mi
Prospect Park 2.8 km / 1.7 mi
Brooklyn Cruise Terminal 3.8 km / 2.4 mi
Barclays Center Brooklyn 4 km / 2.5 mi
Brooklyn Bridge Park 4.4 km / 2.7 mi
Governors Island 4.3 km / 2.7 mi
Brooklyn Heights Promenade 5.2 km / 3.2 mi
Brooklyn Bridge 5.3 km / 3.3 mi
Brooklyn Museum 5.5 km / 3.4 mi
Brooklyn Botanic Gardens 5.9 km / 3.6 mi
Brooklyn Navy Yard 6.1 km / 3.8 mi
New York Stock Exchange 6.8 km / 4.2 mi
The Oculus 7.1 km / 4.4 mi
One World Trade Center 7.2 km / 4.5 mi
Battery Park 7.6 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Number of floors (main building): 6
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 12 more facilities & services
  • Wi-fi
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Lift access
  • Luggage room
  • Non-smoking area
  • LGTBIQ friendly
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 21
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hotel BPM - Brooklyn

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Hotel BPM - Brooklyn

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel BPM - Brooklyn

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hotel BPM - Brooklyn

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel BPM - Brooklyn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hotel BPM - Brooklyn

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel BPM - Brooklyn

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel BPM - Brooklyn

6.8
Good
999 Reviews
Cleanliness
7.2 /10
Service
7.2 /10
Comfort
7.4 /10
Condition
6.8 /10
Location
7.2 /10
Neighborhood
6.0 /10
Amenities
4.4 /10
100 reviews shown
2/10
Poor
17 Jun 2026
Joshua
Having it operate during construction was not a good enough reason for all the faults.
- bathroom in bad condition.
- no running water the first day.
- sections of no lights in the stairwell
- mold imbedded in the broken toilet seat

Perks:
- new mattresses still in plastic.
- construction alarm at 8:30am
Friends_and_family Friends
2/10
Poor
18 May 2026
Jacqueline
No TV
No fridge
No extra toilet paper in bathroom
Bathroom waa disgusting
Not even a couch to sit on
40 dollars a night for parking ? Atlantic city hotels don't even charge that!!
Elevator shook not a little bit but a lot like a earthquake.
Staff was nice that's about the only nice thing I have to say.
Also only had one key for the room.
Friends_and_family Friends
2/10
Poor
17 May 2026
Nash
Really bad experience and would recommend folks stay away - dirty rooms with tape still on floors from construction, phones and tv didn’t work and plastic was still on the mattress.
Family
2/10
Poor
04 May 2026
Shaconna
Nobody helped me at the desk for 2 hours, I had to go to another hotel , this hotel tried to still keep my money
Partner
2/10
Poor
27 Apr 2026
Laurie-Ann
The only plus to my stay was that I was able to find somewhere better close by. This shouldn't have advertised as a hotel. NONE of the amenities existed and I waited for over an hour to check in having gotten there at 10pm. No response from the bell and the phone didn't ring when I called. I was about to leave when someone showed up. They refused to provide a refund for the nights I wasn't there and was unresponsive when Expedia reached out.
Self
2/10
Poor
21 Apr 2026
Alexandra
Unfortunately I had a bad experience here. Key cards were not working when I arrived. They had to pry open my door for me to get in every time. Smoke alarm battery was low so there was a constant beep through the night.
Self
2/10
Poor
20 Apr 2026
Allegra
Industrial City is close by with lots of shops and activities for people of all ages.
Self
2/10
Poor
18 Apr 2026
Nohemi
I had the worst experience I have ever had at a hotel. First there was no one to check you in, there was a lobby of people waiting. The phone number to the hotel was “Down”and they had a paper with a phone number on it to call and no one answered. When someone finally got there to assist they couldn’t get any of the keys to work. They asked us to keep the doors open or that we can ask for them to open it for us when we needed. They used a screwdriver to pop them open. I went to look at the room and the shower was full of mold. The hotel hallways smelled like weed and was dingy and dirty. Everything was dingy and dirty. I ran as fast as I could from there. I would not recommend.
Family
2/10
Poor
17 Apr 2026
Edmundo
The neighborhood was fine but they only have ONE computer to check people in. The front desk was often abandoned. Keys weren’t working. The condition of the rooms is not good.
Self
6/10
Pleasant
16 Apr 2026
Kaylynn
It's close to the train and thankfully there's lots of stuff to do nea
2/10
Poor
14 Apr 2026
Ori
Key cards opened ALL rooms. When we complained, they took away our key cards and the front desk had to let us into our rooms every time. By breaking in with a screwdriver.

I would be more understanding if this were some random situation that happened on a busy weekend — but no. This had been going on for WEEKS!

There are no latches on the inside of the room doors, so someone accidentally let themselves into our room. Fortunately they immediately realized the mistake and left. We slept with furniture blocking our door.
Friends_and_family Friends
6/10
Pleasant
12 Apr 2026
Marissa
The hotel remains under renovation, and there were some technical difficulties that caused someone to cancel their reservation altogether. The keys did not work but staff said it should be fine now. However, I do not blame the staff, since they just work there and we’re all human. The room was mostly clean, my bed was comfortable and my stay was fine otherwise. I look forward to coming back when the hotel is fully renovated.
Self
2/10
Poor
11 Apr 2026
Jemere
Yes
Partner
6/10
Pleasant
05 Apr 2026
Nafisah
It did the job. The bed was super comfortable and the shower was excellent! There were many things that need to be repaired or replaced in the room but they didn’t negatively impact my one-night stay.
Self
4/10
Poor
28 Mar 2026
David
It doesn't worth the cost, bedroom and bed not up to date, no one at the desk until you insist calling, and cleanniness not satisfactory. There are better options nearby.
2/10
Poor
09 Mar 2026
Nika
Very dirty rooms
2/10
Poor
18 Feb 2026
Maricarmen
The doors to the rooms did not lock. If you close the
4/10
Poor
16 Feb 2026
Luis
Loud neighbors no ice no tv
10/10
Exceptional
03 Feb 2026
Claudorson
Everything was good ✨✨
Leisure Family
2/10
Poor
26 Jan 2026
Essam
Terrible to stay very bad, rooms to small not clean. receptions not at the front deck all the time!
Leisure Self
10/10
Exceptional
20 Jan 2026
Pedro
Nice staff, nice room, great location.
Business
10/10
Exceptional
17 Jan 2026
Brittany
Yes
Leisure Friends
10/10
Exceptional
17 Jan 2026
Claudia
Nice hotel
2/10
Poor
15 Jan 2026
Davlat
Not good
6/10
Pleasant
09 Jun 2020
Jay
The room was dirty but it was ok for just the night stay
Leisure Friends
8/10
Excellent
18 Mar 2020
Verified traveler
Staff was really friendly and very helpful when needed.
Leisure Self
6/10
Pleasant
21 Feb 2020
Verified traveler
I liked the service.
I didn’t like how the shower and toilet had loose screws holding things in place.
Friends_and_family Family
2/10
Poor
15 Feb 2020
noelle

Terrible hotel and service

I tried to check into hotel at 2 different times at night. Both times I waited 15 minutes at front desk and nobody was there for check in. At around 11:00pm man finally shows up. Young girl was there trying to find him. She stated that he goes in peoples rooms often and she can’t find him. Once we finally got to our room it was filthy and smelled of urine. I demanded a refund and had to drive 2 hours home.
Friends_and_family Family
6/10
Pleasant
31 Jan 2020
Dawn

Lovely otherwise

A guy stole from me and the attendant didn’t want to call police. Made a complaint to management as well.
Partner
8/10
Excellent
27 Jan 2020
Verified traveler
On line it looks like a perfect place to stay. But when I got in the room. It was not clean. I had requested a king side bed ended up with a 3 fullside. And under the blanket there was a blont raped up. 😐
Friends_and_family Partner
4/10
Poor
26 Jan 2020
Kofi
Poorly cleaned bedsheets and comforter. The Floor wasn’t properly cleaned as well. The air condition should be cleaned because it is dirty.
Friends_and_family Family
2/10
Poor
23 Jan 2020
Tyree

No

The hotel is a fraud the rooms don’t look as nice they walls were beat up & there wasn’t the stuff they guaranteed to have there .. no toothpaste cheap wash rags I Hadto walk to a store to get lotion and other toiletries that they said they would have in the rooms . I would NOT guarantee staying here ..
Self
2/10
Poor
23 Jan 2020
Verified traveler
Nothing, didn’t stay there was so dirty no good wasn’t want was shown on lone
Friends_and_family Family
2/10
Poor
20 Jan 2020
L
Arrived to check in to hotel with my family, including 2 seniors and a toddler, processed to be checked into 2 rooms on the 5th floor. Elevator was broken, with 7 passengers trapped inside. (FCNY had to come) Entire floor stank of weed, rooms were still dirty from last patrons. had to rent rooms at another hotel last minute and relocate, eating the cost of the two rooms.
Business_and_leisure Family_with_children
2/10
Poor
14 Jan 2020
Faried

Worst check in through hotels.com

The check in through hotels.com has been the worst experience I’ve had in my life. But this time I don’t blame The hotel, but hotel.com only. I was in the lobby for over one hour waiting for the hotel to get my confirmation and it never came. I had to cancel through hotels.com and book the hotel direct. When I called hotel.com again, the person on the phone said the system was down and for me to call back two hours later and this was almost 1 AM, you can imagine how upset someone can be. Because of the frustration and being upset,I Couldn’t fall asleep and lost more resting time. It was just a bad night through hotels.com. Thankfully the hotel Booked my stay but I wound up paying a little over $20 more.
Self
4/10
Poor
04 Jan 2020
R
Liked the area around it. The hotel itself smelled like weed everyday we were thereyet they had smoking fine postings. Interior of the hotel had damage, and bathroom sink had mold in the tub
Leisure Friends
4/10
Poor
04 Jan 2020
Luz
No clean , almost no personal , no blower or iron in the room
Friends_and_family Partner
2/10
Poor
29 Dec 2019
Leslie

Run!

The moment we got there we waited for 30min for the front desk attendant to get back to his job. He was being contacted via Walkie Talkie by the “security lady” who told us he was at the store. He walked in smelling like marijuana. We then check into the deluxe King room and are greeted with a Room set to 80 degrees and a smell of something electrical that had been burnt. The room was dirty, everywhere. Random baby pacifier in the drawer. Dirt all over the floor. The bathroom glass door had be spray painted terribly so you couldn’t see in. The toiletries like the shampoo and body wash they supplied are bottles that are refillable l (which hadn’t been at our arrival) which is a huge sanitary issue. The staff were expressionless and what I would seem quite useless had there been an actual serious problem. Also I’m almost sure people live there too given setup and vibe we got. This place is not clean nor does the hotel ownership seem to have any pride or value towards this hotel.
Friends_and_family Friends
2/10
Poor
08 Dec 2019
Holly
Rude and unhelpful staff and broken lift so had to take multiple bags upstairs with a 2 year old in tow with no help.
Leisure Family_with_children
2/10
Poor
06 Dec 2019
Shannan

Horrible and dirty. Do not stay there.

The service was subpar. The elevator did not work for a period of time. I was put on the 5th floor, and when I asked to be moved to a lower floor because I would have to take the steps do to the elevator, I was told there was no other room I could take. The room was extremely dirty; the bathroom was extremely dirty. The bedspreads and pillowcases had stains on all of them and hair from another guest. This hotel was by far the worst I've ever stayed in.
Friends_and_family Family
4/10
Poor
24 Nov 2019
Shells
When you walk into the hotel it looks nice and clean but the room I had was dirty the floors looked like they haven’t been swept in a while and the towels had hair all over them the bed was hard and the sheets had stains on them
Leisure Partner
4/10
Poor
18 Nov 2019
Verified traveler
A lamp wasn’t working. The ice machine was out of commission. There was a spring sticking out of the side of the bed. The covers on the toilet paper sliced my friend’s leg open. It was cute at first but got worse and worse as the night went on
Leisure Friends
8/10
Excellent
12 Nov 2019
Verified traveler
.……................................................
Leisure Partner
2/10
Poor
10 Nov 2019
Verified traveler

Disappointing Stay

The hotel smoke detector kept beeping my entire stay.
Self
2/10
Poor
21 Oct 2019
Verified traveler
It was dirty, dirty, dirty. Smokey and smelled horrible
Leisure Self
8/10
Excellent
20 Oct 2019
Merrilee
Easy access located just few blocks from subway entrance. Security was always present on the street at entry point and in the lobby. Elevator needed repair one day/night, but stairway worked just fine. Bed was extremely comfortable. We considered this to be a very affordable option for our 7-night trip.
Partner
2/10
Poor
16 Oct 2019
Verified traveler
We booked this hotel with the intention to stay for 4 nights. After the first one we left and we would have left before if we didn’t do a late check in. Once arrived we were given a room that was very dirty: floor and washroom were not clean at all. They changed us a the room and the second was still dirty: the sheets were dirty! And we slept dressed. The room was not fully isolated from the outside and we were clearly hearing the cars and traffic outside. At 1:30 the people in the other rooms started a kind of party, extremely loud. They were smoking in the room! And the smell could be clearly felt in our room! The party continued till 3am.... the day after the left and the staff didn’t say anything. Absolutely horrible place, not sure how they can charge this amount of money.
Leisure Partner
2/10
Poor
12 Oct 2019
Eric
worst hotel I have been..... So funny,That is a 3 star hotel......
Business Family
2/10
Poor
11 Oct 2019
Verified traveler
Smells like weed and smoke as soon as you walk in. Room was super dirty and bed was very uncomfortable.
Friends_and_family Partner
4/10
Poor
30 Sep 2019
Verified traveler

Disappointing Hotel

They didn’t clean the room. There was hair in the sheets. Nobody was there to check us in for a long time. Don’t believe the photos.
Partner
8/10
Excellent
22 Sep 2019
A
Extremely helpful reception staff. Thank you.
Partner
4/10
Poor
17 Sep 2019
Michelle
The hotel rooms are definitely NOT as nice or clean as the pictures show. It was a very disappointing visit. The floors are dirty, there were hairs stuck in my bed sheets and shower towels, and there was a consistent smell of weed throughout my stay. I was not satisfied with the condition of the hotel room at all.
Business Self
2/10
Poor
16 Sep 2019
Dee
The floor lloked as if they were never swept. The furniture was falling apart
Leisure Self
10/10
Exceptional
05 Sep 2019
Mike
Very easy and clean , no worries
Friends_and_family Friends
2/10
Poor
03 Sep 2019
Verified traveler
Didn't not receive my deposit back although I did not damage anything in the room. They also charged me again without me knowing
Leisure Partner
6/10
Pleasant
03 Sep 2019
Verified traveler
Not clean linen dirty duvet dirty they should tcheck the cleaning of the room
Leisure Family
10/10
Exceptional
02 Sep 2019
enock
stays was terrible the faucet sink was broke I go the front desk and told them they say they can't do nothing about it they was no water to brush my teeth so stay anyway because I need the room for the night
Partner
4/10
Poor
29 Aug 2019
B
The bath tub was not clean and rusty. floors and toilets were dirty. The bed and pillows were not washed and had stains and hair inside. Not very clean at all, I did not sleep all night. I should of paid half what I paid for this hotel stay. Avoid if possible.
Leisure Self
8/10
Excellent
26 Aug 2019
DELON
Good
Friends
6/10
Pleasant
26 Aug 2019
LaShawnda

Cheap price. Quiet stay. Needs more staff.

The hotel is located in a residential area. There are shops and restaurants within walking distance.

The staff was friendly but they didn't seem very knowledgeable about things in the area. They were a bit short staffed during my stay so it was challenging for the staff to keep up our room.

We arrived early and if early check in is available you have to pay a fee. Our room had not been used in some time because it was dusty, in need of a wipe down and floor mopping, and low on toiletries.

It's quiet. The rooms are typical New York size. The most of the guest of the hotel seem as though they live in the hotel.

Overall, if you are being budget friendly and don't mind a very urban setting you may be okay with staying here.
Friends_and_family Friends
2/10
Poor
23 Aug 2019
Johanne
I was horrible. The lobby smelled weed. The room needed a lot of love. The bathroom smelled bad. The sheets were super cheap. I drove 8 hours to find myself in this bund ducks.
Business Family
8/10
Excellent
19 Aug 2019
Verified traveler
Clean room, free parking, excellent consumer services
Leisure Partner
2/10
Poor
15 Aug 2019
Leondria

DONT GO HERE

After checking in the management repeatedly ask me when I would check out which made me feel uncomfortable and not welcomed at the hotel.
Partner
2/10
Poor
14 Aug 2019
Verified traveler

Horrible

This hotel was disgusting and we refused to stay there. There was hair from the previous persons stay and stains on the sheets, they did not want to approve our refund even though we never stayed in the hotel. Absolutely disgusting. I would have rather slept in my car.
Partner
6/10
Pleasant
14 Aug 2019
Verified traveler
Not what I expected. Upon booking I saw pictures of somewhere that was completely different from what I got. Their advertisements need to be updated.
Leisure Partner
10/10
Exceptional
09 Aug 2019
Severin
Hello, I don't know how to get in touch with you guys,but I think I've been changed twice for this night in BPM hotel, i can't remember if I've paid in advance but from what I see on my credit card, I did and the hotel got me to pay again when I've checked in, I need your help
2/10
Poor
09 Aug 2019
Zeke
The most unprofessional hotel experience I have ever encountered. From the non-working phone when me and Expedia attempted to contact the front desk for hours upon hours over the course of a few days... to the fact the most of the time there wasn't even a hotel desk clerk present on the premises, but across the street mysteriously when I did arrive, and the fact that they could not provide a working number for Expedia to contact to cancel the reservation? The staff all dress in casual attire with no representation of uniform, making it impossible to know who works there, and it seemed more like a ghetto hangout than even the worst roach motels I have stayed across the country. This is the most comical and worst hotel experience I have ever had. If a number could be provided for me to speak with at least a manager in charge to go over the failure of communication with me and Expedia's plethora of attempts that would be phenomenal!
Business_and_leisure Partner
6/10
Pleasant
30 Jul 2019
Verified traveler
Hallways and rooos were dirty .. stairwells smelled like garbage.. lobby full of people hanging out
Leisure Family
4/10
Poor
28 Jul 2019
Alan

I give it a C....3.5 blocks to subway, ok overall

Poor housekeeping, asked that the room be properly swept but nothing was done
6/10
Pleasant
25 Jul 2019
Verified traveler
Liked that they had soaps available that weren't in little travel size throw away containers but refill containers.
Leisure Family
6/10
Pleasant
24 Jul 2019
Verified traveler
The hotel told me they would be holding $100 on my card for a room deposit. They held 194 odd instead! When I asked them to correct this, right after I checked in, the front desk attendant told me the manager would fix it in the morning. This was not the case, I was denied, and they held onto this incorrect amount for several days. Thank goodness it was released. Also-no body wash in the shower, phone did not work in room, cabinets were in disrepair. Found a “roach motel” in the back of a shelf in the room. Cops were also on premises in the morning. Shocking and shady!
Business_and_leisure Family
8/10
Excellent
23 Jul 2019
Verified traveler
I liked the location and cost. I did not like the broken toilet seat and the foul sewage odor backing up from the bathroom drains.
Leisure Family
8/10
Excellent
22 Jul 2019
Miguel A

Not too bad places to move around New York

Wife sucks n no TV channel some cables promble . The room was great nice and clean so shine I really like the room
10/10
Exceptional
21 Jul 2019
Jeannie
excellent
Friends
2/10
Poor
19 Jul 2019
Verified traveler
Upon check in, we were moved to 4 different rooms because each room was either dirty, occupied or with backed up plumbing. The final room had an exhausted that smelled as if something was trapped in it and the room shades were not functional. Drain bugs were found in the shower. The owners and management need to seriously address all their hotel issues We will not return or recommend this hotel.
Friends_and_family Partner
2/10
Poor
18 Jul 2019
Verified traveler
I called six times before my reservation and asked Orbitz to call as well. No one ever answered the phone. I didn't take the reservation because I couldn't get anyone on the phone and Im expected to pay???? This is nuts.
Business Self
2/10
Poor
17 Jul 2019
Verified traveler
I stayed there for 5 nights and they only cleaned it until the 4th night. I asked them every day after the 2nd day and they didn't do it. When we arrived the first night I noticed there were a couple of bananas in the fridge, from the previous customer. Definitely a very poorly managed hotel. I would never stay there again.
Business_and_leisure Family
2/10
Poor
15 Jul 2019
Verified traveler

Terrible stay

The workers at the counter had their earphones on and both looked at eachother on who would assist me at check in. When I get to the room, the walls are dirty and have black smudges, yes I have photos. In the bathroom, the toilet seat was loose only had 2 full size towels, the body soap dispenser was loose and didn’t pump out out liquid. I was getting ready to go out and there wasn’t an iron nor an ironing board in the room. I attempted to use the phone in the room to contact the front desk to request extra towels, inform them of the loose toilet seat and request an iron but the phone in the room didn’t even work. I then tried to call the front desk on my cell phone and it wouldn’t go through. As I was leaving out for the evening I stopped by the front desk to inform them and they said the lines are down and were not showing any attempt to assist. I will never stay at this hotel ever again nor will I ever recommend this hotel, in fact, I will go the extra mile to let everyone I know to stay away from this hotel. As a trusted hotel app, it shows lack of attention to detail on Hotels.com to have this hotel in your app and is directly affections whether I should continue using this app.
Friends
8/10
Excellent
14 Jul 2019
Verified traveler
This place was dirty, but everything in the hotel seems newer, just not taken care of well. I’ve been To way worse hotels. You’re getting what you pay for here. Assuming you’re in New York to go out and explore other areas, this place is perfect for a place to sleep. If you’re looking for a hotel for business meetings or parties, find another one.
Business_and_leisure Self
2/10
Poor
07 Jul 2019
Verified traveler
The towels are very bad there are stains on a bunch of them there is no way to reach reception on the phones
2/10
Poor
30 Jun 2019
Verified traveler
I did like that it’s close to the train and what I didn’t like that the charge my card before I checked in
Leisure
6/10
Pleasant
29 Jun 2019
taray

Bx trip

Needs some upkeep
Partner
2/10
Poor
26 Jun 2019
Eric

Don’t even think about staying here

BE ADVISED: THIS HOTEL DOUBLES AS SECTION 8 HOUSING. Room was dirty. Shower was grimy. No cover on comforter. Elevator was slow and jerky. I am not picky when it comes to hotels and I was horrified. 100% not as advertised. Do. Not. Stay. Here.
Partner
4/10
Poor
18 Jun 2019
Verified traveler
I arrived and the couple that greeted me were very sweet and welcoming. I got to my room and that's when I notice things weren't as clean as they should be. The laminate floor needed a good sweep/vacuum. The phone was unplugged and stuffed in a drawer. The bed linens were soiled/stained around the hem (I gather from the floor). The body wash was missing a pump and couldn't be removed from its' holder, so couldn't be used. Walls were scuffed and dirty. Art on the wall was broken/damaged. No instruction for using the t.v., so when I reached in to find the binder with information, my thumb touched a big greasy stain. No clue what THAT was. Overall, the room could use a good clean, dusting and a fresh coat of paint. That would help a lot. The people were very friendly and polite. No complaints there. I went to ask for a cup and was given a Domino's cup that was grimy on the outside. I guess you get what you pay for.
Leisure Friends
10/10
Exceptional
18 Jun 2019
Verified traveler
Cool atmosphere. Only problem was the elevator moves really slow
Business
4/10
Poor
17 Jun 2019
Caroline
Dirty and felt incredibly unsafe. Would not stay.
2/10
Poor
17 Jun 2019
Verified traveler

I'd turn back if I were you.

This was by far the worst hotel experience I have had in my over 20 years of personal and professional travels. Not only did the room not meet any sort of basic expectations of cleanliness or functionality, but the staff remained completely unresponsive to my various complaints over the four nights that I unfortunately staid on site. This included complaints about damage that existed to numerous items in the room, hair found in towels (to which no new towels were provided either immediately or later on during the trip), and our room did not receive fresh turndown service at all over the course of our stay - even when explicitly requested. I have never left a review like this before, but felt compelled to after the utterly poor service and experience I received at the Hotel BPM.
2/10
Poor
10 Jun 2019
Verified traveler
Close to the subway, other than that, terrible! Dirty room, poor room service, didn't change linens or towels...terrible.
Leisure Family
10/10
Exceptional
05 Jun 2019
Ernestito

Love hotel and location

I really had a great time in this hotel. I love the room and the area. I definitely recommend to anyone.
Friends
2/10
Poor
04 Jun 2019
Sheena
It was very dirty and it was a shelter
Partner
8/10
Excellent
29 May 2019
Verified traveler
Don't go on first impressions, this is a very practical hotel, with helpful staff. It is only 4 stops on the subway ($6.25) from central Manhattan.
The rooms are very functional, i would stay there again.
Business
6/10
Pleasant
22 May 2019
Margarita

Unkept hotel

Our stay was not so good the place needs keeping up with cleanliness and also needs to be updated furniture is outdated. It would’ve been good if they took care of these things.
Partner
6/10
Pleasant
21 May 2019
Verified traveler

Not Worth The Price We Paid for

We chose this place because of the location. It’s about 5 minutes driving distance from where we needed to be. So it was an immediate plus. The Manager/Owner of the Hotel was nice as he checked me in with his Employee.

The Hotel has a “Music” theme, which being a part of the Music Industry intrigued me. Unfortunately, it doesn’t tie into anything. No music was actually playing at the Hotel to make the connection. Some décor depicts music themes, but nothing else sadly.

Elevator is really slow and there's only one in the Hotel.

The Room was clean, but small and not what’s exactly shown in the pictures (Camera tricks?). The Bathroom was fine for what it was, The Towels that we had (not many) were mid-size and not the typical large ones. There was also no hook to place them on after use.

The Refrigerator had a puddle of water in it. No temperature control and no Freezer. There’s no Ice Machine made available to Customers, only upon request by the Manager. Very odd. The Phone didn't work, so we had to take the Elevator back down for the request.

We had an issue with the Toilet. Front Desk Employee (night shift) had an attitude when we requested for a Plunger and more Towels.

I paid $200 just for the night, which I find too expensive for the experience we’ve had. Price is normally $100/night from what I researched. Stay here if it’s a last resort option, but I'm sure there are better options.
8/10
Excellent
19 May 2019
Verified traveler

It wasn’t bad.

It was okay. Very outdated and towels are HORRIBLE. HOWEVER, Nice bed nice little view and quiet. Definitely wouldn’t pay more than $150 a night for it. Kind of easy to find free parking around Brooklyn.
Partner
6/10
Pleasant
09 May 2019
Wesley

Average is the best I can give

You get what you pay for. This place is a bit run down; including a loose toilet seat in my room. This is New York. Expectations cannot be too great at $100 Bucks; served it's purpose!!
Partner
10/10
Exceptional
08 May 2019
Verified traveler
The staff were especially friendly and a couple blocks from the subway.
Business_and_leisure Self
2/10
Poor
04 May 2019
Verified traveler
The room was dirty and had broken furniture. There was no facility for making coffee or tea.
Leisure Partner
6/10
Pleasant
30 Apr 2019
Verified traveler
This property has amazing potential to be a welcome space for artists. The rooms have wonderful design and overall appeal. I would highly recommend a younger staff at the front desk. While the older people at the desk were very helpful, the appeal of the hotel would seem to lend itself to a younger more hipster staff. Housekeeping should pay more attention to providing fresh towels, a properly made bed, replacement of toilet paper, cups that do not have holes, and accent pillows on bedding. There also needs to be a few more additions to the room for cosmetics and travel items not to have to be placed on the floor. Due to their location, late checkout should be accommodated at least until 3pm, especially if a guest is willing and able to pay for it.
Business_and_leisure Partner
10/10
Exceptional
28 Apr 2019
Verified traveler
Had a change in my plans. Had to shorten my stay by 1 day. The hotel staff was friendly and understanding. They made the arrangements with Expedia and applied my refund. Only problem I had with the property was that their phones weren’t working,
Friends_and_family Partner
4/10
Poor
24 Apr 2019
Verified traveler

Disappointed

Sheets were stained, only two small pillows on a king sized be.

Location & surroundings

Hotel BPM - Brooklyn
139 33Rd Street, Brooklyn, United States

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Hotel BPM - Brooklyn

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