Name: Moxy Brooklyn Willamsburg
Address: 353 Bedford Avenue, Brooklyn, 11211, US

10/10

Exceptional

12 Jul 2026

Thomas

Loved it!

10/10

Exceptional

10 Jul 2026

Owen

The room was a good size, although I don't recommend upgrading to \"city view\" (it was a parking lot with buildings behind it). The shower (hot, complimentary soap, good water pressure) and toilet were spacious. The bed was clean and of good size with plenty of comfortable pillows. The room also had steam ironing (itworked great) and a hairdryer, but no fridge unfortunately. The hotel is in a great location with a bodega, rooftop bar, and plenty of food options next door. The The L Train to NYC is only 9 minutes away walking. The hotel also had luggage storage after I checked out so I could walk around Brooklyn bag-free.

The staff was very helpful and friendly. They texted me each day and asked if I needed anything and how my stay was going. I had a couple of minor issues and they immediately responded and helped me out.

I didn’t have any breakfast or food at the attached restaurant so I won’t go into that. The attached bar was great, and the bartenders were very skilled and friendly.

Overall it was a great stay and I would definitely stay again if I'm ever in Brooklyn again.

Self

10/10

Exceptional

10 Jul 2026

Rose

Stellar stay. Friendly clean and fabulous hotel!!! Love love love.

Family_with_children

10/10

Exceptional

08 Jul 2026

Olivia

Outstanding in the best neighborhood in Brooklyn

Partner

10/10

Exceptional

08 Jul 2026

Hector

Fantastic service and very fun and clean hotel

Partner

10/10

Exceptional

08 Jul 2026

Charles

Great location

10/10

Exceptional

08 Jul 2026

Sumant

Clean room, friendly staff, great location.

10/10

Exceptional

07 Jul 2026

Grainne

Beautiful hotel In a a great location. Staff are so friendly and welcoming.
Lovely on site bar and restaurant. Will definitely stay here again.

Partner

10/10

Exceptional

07 Jul 2026

Wendy

very clean, lots of amenities, bar service a little slow

Family

6/10

Pleasant

06 Jul 2026

KEVIN C

Great location if you're looking for a central location in Brooklyn. Hotel is clean and modern, rooms are more functional than they are robust as far as amenities go.

We did have an issue checking in because our room was not ready at 3:00pm and so we had to change clothes in their back room to be able to make our 5:00pm reservation

Friends_and_family Friends

8/10

Excellent

06 Jul 2026

Irina

A cool place to stay in Williamsburg. Catering to a younger crowd. Tiny rooms with no storage. Super helpful and friendly staff. Nice bar area. Unfortunately, there was no access to the views from the top floor, which was booked for a private event.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Saladin

Staff was outstanding - Luis at front desk was as good as any hotel staff I've encountered.

Friends

10/10

Exceptional

05 Jul 2026

Beth

This hotel is 10 min walk from my daughter’s apartment so very convenient. Very clean and friendly staff. Great bar/restaurant. Wish there was a little more closet and counter space in sink area but it is doable for a short trip!

Family

2/10

Poor

05 Jul 2026

Teresa

Marriott Customer Care,
I am writing to formally express my disappointment regarding my recent stay at the Moxy Williamsburg Brooklyn and what I believe was a clear case of misleading advertising and a bait-and-switch regarding access to the hotel's rooftop for the Fourth of July fireworks.
When I booked my reservation through Marriott, it was my understanding that rooftop access was included as part of the amenities associated with staying at the hotel. This expectation was a significant factor in my decision to book this property and pay the associated room rate and fees for the holiday weekend.
However, upon arriving at the hotel on July 4, I was informed for the first time that hotel guests would be required to pay an additional $200 per person to access the rooftop for the fireworks celebration. At no point during the booking process was this substantial additional charge clearly disclosed.
Had this information been made available before booking, I would have reconsidered my decision or selected another Marriott property that accurately represented its amenities.
Unfortunately, this was not the only issue that negatively impacted my stay. During an extreme heatwave, the hotel experienced a power outage, which significantly affected guest comfort and services. In addition, the air conditioning in the hotel was either not functioning properly or was inadequate during this period of excessive heat. These conditions made the stay uncomfortable and, given the weather, raised

Partner

2/10

Poor

05 Jul 2026

Kyler

Standard hotel
What really killed it was their disorganization, and rudeness while tye computer system was down

Friends

10/10

Exceptional

05 Jul 2026

krista carol

Free tickets to Brooklyn Museum

Family

10/10

Exceptional

04 Jul 2026

Jane

Great location, friendly staff!

Partner

10/10

Exceptional

03 Jul 2026

Andres

Perfect place to stay in Brooklyn, the views were insane, the area amazing, the hosts nice and welcoming, can’t wait to be there again! Thanks!

Partner

4/10

Poor

03 Jul 2026

Renato

We stayed at the Moxy Brooklyn Williamsburg on July 2, 2026, after losing power at our apartment. We booked the hotel because we have a 2-year-old daughter and needed a cool room with working AC so she could sleep comfortably.

When we entered our room, the thermostat read 84°F. We immediately called the front desk and were told maintenance would come. After waiting 20 minutes with no response, I went downstairs. The front desk employee, Marcus C., was rude, interrupting me mid-sentence to ask for my room number instead of addressing the issue. He said he would call maintenance again.

After another 20 minutes with no one arriving, I went downstairs a second time. Maintenance technician Pedro was there and apologized, explaining the work order had never been submitted. He replaced the AC filters, which helped, but the room never cooled properly. It was about 80°F when he arrived and still 76°F the next morning.

The hotel offered to move us to a bunk-bed room, but that wasn't suitable for our family. Pedro was professional and did his best, but the overall experience was disappointing due to the failed maintenance request and Marcus C.'s poor customer service. We expected much better.

Family_with_children

10/10

Exceptional

01 Jul 2026

Santino

Loved this place! Great location.

10/10

Exceptional

29 Jun 2026

Max

Great hotel. Good fun vibes, made for young couples. Not very family oriented but all in all was a good stay.

Friends

8/10

Excellent

29 Jun 2026

Paulo

Bar service very slow top roof closed for party

Family_with_children

10/10

Exceptional

29 Jun 2026

Jeffrey

Nice hotel and great location! Staff was extremely helpful and friendly. My only complaint would be the gym was hot and small.

Family

10/10

Exceptional

29 Jun 2026

Alan

The location was terrific as were the staff members and the conditions of the property itself. The only downside was noise from the rooftop party. We were on the 8th floor over the weekend. If one is a light sleeper, one should get a room on a lower floor and that might help.

Family

10/10

Exceptional

28 Jun 2026

Peter

I app

8/10

Excellent

28 Jun 2026

Nicole

Close to night clubs and bars .

10/10

Exceptional

28 Jun 2026

Dawn

We had a fantastic stay. Although the rooms are small they are well thought out and stylish.

Partner

10/10

Exceptional

27 Jun 2026

Tam

Great location in Williamsburg

10/10

Exceptional

27 Jun 2026

TASHA

Beautiful hotel. Staff were very nice and helpful. Would definitely stay here again. 10/10 experience.

Family

10/10

Exceptional

25 Jun 2026

Jaleel

The staff and property were perfect. Location is exactly where you want to be if you’re exploring the Williamsburg. Very easy access to transportation and train.

Family_with_children

10/10

Exceptional

22 Jun 2026

Androulla

I liked the central location of this hotel, and it felt very comfortable. The room itself was a bit small, but for one person it was fine, and bigger than other hotel rooms I’ve stayed in in nyc. The bed and pillows were super comfortable, I slept really well.
The walls are a bit thin, I could hear my neighbors talking, and I could also hear people having sex on two separate occasions in the same night.
The location is super central and walkable to various shops and restaurants in Williamsburg, and a ten min walk to M and L lines, and a bus that stops right outside!
There is free coffee in the mornings until 10 am, and there is also a really cool rooftop bar, that guests of the hotel can get to without paying for a ticket/cover. The view is amazing. And it is open pretty late, so sometimes on the weekend you can hear the music from the room but it’s easy to drown out.
I didn’t get a chance to check out the gym, but it has its own level and open 24 hrs!

Self

8/10

Excellent

18 Jun 2026

Stacey Lee

No coffee in the room. No morning room service to bring coffee. The line was 4 people at the bar and not a worker or employee to be found. Would not stay again. To not be able to get a coffee is ridiculous.

Family

2/10

Poor

18 Jun 2026

Peter

Not worth the money, priced like a 5 star but is no better than a holiday inn

Self

10/10

Exceptional

18 Jun 2026

Raphael

Very modern, well-maintained hotel in a good Brooklyn location with a friendly, helpful staff.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Therol

Was nice clean! I would stay again.

Partner

10/10

Exceptional

13 Jun 2026

HARMINDERPAL

Great stay and staff!

Self

10/10

Exceptional

08 Jun 2026

Carla

Very nice with excellent location.

Partner

2/10

Poor

08 Jun 2026

Qi

Super noisy

Family_with_children

10/10

Exceptional

02 Jun 2026

Abena

Clean hotel, room, friendly staff and relatively quiet

Friends_and_family Friends

8/10

Excellent

29 May 2026

Stanley

Room was clean. Staff were friendly and helpful. Breakfast was at a charge but you are charged a daily \"Destination\" fee of $30 and you get credits that you can use for your breakfast. Bar was nice as was the rooftop bar and patio. No parking on site but the hotel has a partnership with a city parking garage about 5 blocks away where you get a discounted rate.

Partner

10/10

Exceptional

28 May 2026

Maya

Comfortable stay in a great spot.

Self

8/10

Excellent

27 May 2026

Carmel

Very clean room and great staff + amazing location !
Only problem : not a lot of intimacy with the shower/bathroom situation in our room. Great for a couple but not so great for a shared room with a friend or colleague.

Business

10/10

Exceptional

23 May 2026

Philip

Location was superb. Breakfast service wasn’t available in the hotel but there were lots of options nearby. The interior design and decor were to high standards of design aesthetic.
Staff were very friendly and helpful.

Partner

8/10

Excellent

21 May 2026

Robert

Good accommodations and staff at the Brooklyn Moxie. Rooftop is closed Monday and Tuesday.

8/10

Excellent

13 May 2026

aaron

Yes

10/10

Exceptional

12 May 2026

MARCIA

Lovely staff, very responsive when I needed a temperature adjustment in my room.

Self

6/10

Pleasant

12 May 2026

Veronica

No drawers in the bedroom makes it very hard to put away clothes

Friends_and_family Family

10/10

Exceptional

12 May 2026

Pamela

Great location in Williamsburg

Self

8/10

Excellent

04 May 2026

Kaylee

Lovely smart room. Can get a little noisy at night as seems to be a rooftop nightclub going on over weekend, take earplugs! Room did not get cleaned as the cleaners seem to come early evening when tend to be back to room freshening up! Friendly helpful staff!

Partner

10/10

Exceptional

04 May 2026

Debra

Great place, good location

10/10

Exceptional

02 May 2026

Keith

Gooooood

10/10

Exceptional

02 May 2026

Mark

Nice location, space, and value.

10/10

Exceptional

01 May 2026

Christophe

No wine glasses in the room, no wine opener- Bar was not willing to provide this since they are operated independently.- Room has very limited space without closet- not a great work space. But good for just sleeping.

Partner

6/10

Pleasant

28 Apr 2026

Jeremy

Hotel is in a nice part of Brooklyn with lots of food options. Unfortunately on Friday and Saturday night there is a music venue next door that goes until 3:00-4:00 am so sleep was difficult those nights

Self

10/10

Exceptional

26 Apr 2026

Margaret

Love the Moxy but wish they had mini fridge in room!

Family

6/10

Pleasant

23 Apr 2026

Marissa

Underwhelming

10/10

Exceptional

21 Apr 2026

Vivian

Perfect spot to stay

10/10

Exceptional

20 Apr 2026

Samantha

We had a great stay at the Moxy Brooklyn traveling with my wife and our son. The location is fantastic—super convenient for getting around, with plenty of restaurants, shops, and things to do nearby.

The hotel itself had everything we needed and more. The room was surprisingly spacious for NYC, which made a big difference traveling as a family, and it was clean, modern, and very comfortable. The design is fun and well thought out, but still practical.

Staff were friendly and helpful throughout our stay, and the overall vibe of the hotel struck a really nice balance—stylish without feeling over the top.

Would definitely stay here again and recommend it to anyone looking for a well-located, comfortable spot in Brooklyn, especially if you’re traveling with family.

Family_with_children

2/10

Poor

20 Apr 2026

China

This place is terrible they don’t have a tap and pay option on credit machine when checking in I traveled there with losing my bank card offered to tap and pay or cash and they instructed me to call Expedia and get a Refund and that they couldn’t assist me. wouldn’t recommend and wouldn’t book again.

4/10

Poor

19 Apr 2026

Walter

The hotel is nice but the rooms are terrible. The rooms are too small, no closet, bathroom is in two sections with no place to hang a towel, etc.

Partner

6/10

Pleasant

19 Apr 2026

Zelma

The AC has to be fixed twice in three days. One of the lights you had to keep flipping the switch for it to work. I booked a city view room (and paid the extra) I got a view of a parking lot with the train going by on schedule. The noise from other guests was enough to wake you up at 4 am and I’m a heavy sleeper. I’ve stayed at this property multiple times. This time was a huge disappointment in the level of service. I found the staff to be a little condescending at check in. My drivers license happens to be the State I’m currently living in. Asking if I’ve ever been to NY in a tone that slows down like I’m a hillbilly? Not a great impression. The Moxy markets itself on the vibe. Try delivering on the basics. I want a smooth check in, the room I paid for, and the basics to work.

Self

8/10

Excellent

13 Apr 2026

John

Rooms are extremely small.

8/10

Excellent

01 Apr 2026

Jim

Good place to stay in Williamsburg

Family

8/10

Excellent

01 Apr 2026

Elizabeth

Complimentary continental breakfast and bar credits are a plus. It is located only a couple blocks from bridge and train- so it has some street noise which is somewhat unavoidable in NYC.

Self

10/10

Exceptional

31 Mar 2026

Kirk

Overall, great experience

Partner

10/10

Exceptional

31 Mar 2026

TNya

This hotel was such a fun vibe, in the heart of so many great food spots, the subway, and shopping areas. The staff at the restaurants, hostess stand and bar were all so friendly and accommodating.

Friends

8/10

Excellent

25 Mar 2026

Evelyn

Clean room, central location close to bus and trains. 30min from Manhattan. Free Continental breakfast was good.

8/10

Excellent

24 Mar 2026

Benedicto

.

Family

8/10

Excellent

21 Mar 2026

Amy

Good location. Super fast elevator!

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Tristan

Parking cold be a little closer, but workable. worth ti with the stay at the hotel

4/10

Poor

15 Mar 2026

Gil P

Everything

10/10

Exceptional

11 Mar 2026

LILIT

Clean room, great location, friendly staff, parking not too far away

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Walter

parking can be difficult but we always find it in the area at most 1 or 2 blocks away

Family_with_children

10/10

Exceptional

01 Mar 2026

kelli

Hotel was perfect! It has great service, clean, great location, and friendly staff. Will be back for sure!

10/10

Exceptional

23 Feb 2026

Sharon

The room was very clean and comfortable, staff is great, location is excellent

Partner

4/10

Poor

23 Feb 2026

Penelope

The complimentary breakfast included only a few muffins, if we were lucky. The gym was an extremely small space with just a few machines. We were also surprised by hidden fees of $50 per day that had not been disclosed. Additionally, the interior looked different from the photos that were advertised.

Friends

10/10

Exceptional

18 Feb 2026

Jhoan

Loved it! Amazing friendly staff, clean room, great area

8/10

Excellent

17 Feb 2026

Jonathan

Good room great view. Needed a proper desk to work but it I made do

10/10

Exceptional

16 Feb 2026

Stephanie

Love the vibe of this hotel: friendly staff, great lobby and bar, cool decorations, plus $15 towards bar and basic grab and go breakfast.

10/10

Exceptional

14 Feb 2026

monae

The room was super clean and great amount of space

Leisure Partner

8/10

Excellent

12 Feb 2026

Shelle

room was clean, didn't interact with staff

Leisure Family

10/10

Exceptional

09 Feb 2026

Orlando

Had a great time, everything very clean.

Leisure Friends

10/10

Exceptional

08 Feb 2026

Zih-Quaria

Beautiful Hotel, Fair Pricing, Great Vibe For Young Couples

10/10

Exceptional

08 Feb 2026

Kristi

Great service and clean room

8/10

Excellent

08 Feb 2026

Courtney

Good location! Good service!

10/10

Exceptional

08 Feb 2026

Victoria

Wonderful staff, clean room, great view

10/10

Exceptional

08 Feb 2026

Julio

A hotel great experience with attentiveness and exceptional customer service from Paola. We will definitely stay again soon. Thank you ms 305 :)

Friends_and_family Family

4/10

Poor

07 Feb 2026

Gary And Kathy

Just not impressed with the amenities at this particular location.
Not up to Marriott standards even for other Moxy hotels.
Not even a bottle of water offered when requested.
Room shower had mold. Had the change room for night two which was considerably smaller.
Rooftop was closed on first night of our stay.
That was our destination after the theatre.
Night two rooftop closed at 10 which seemed very early for a NYC location where the nights are just getting started.
We love the Marriott brand but will pass on this hotel next time.
Staff was pleasant and professional.

Leisure Partner

10/10

Exceptional

31 Jan 2026

Fortis

Best time ever, room overlooking manhattan staff friendly and let us bring food in at the bar from outside. It is our go to place in New York

Friends_and_family Family

8/10

Excellent

30 Jan 2026

Matthew

Was a generally great hotel at a great location.

Great for access to manhattan endless amount of food within 5 minute walk.

Few little notes. On Expedia it said full breakfast for two each day, in reality that was just a coffee and some snacks... On Expedia it said laundry facility but it was an expensive service not an onsite self service laundry. Also expensive not free bottled water in the room. I’d also note on the city facing side train can be quite loud if sensitive to noise (nothing crazy though just a note)

But still a great place to stay the gym was really nice to have a great bar, restaurant with good hotel food. I would recommend staying here just note the above.

Leisure Self

10/10

Exceptional

30 Jan 2026

Rebecca

Speedy check in. Modern, well kept rooms, great view. Front desk called to ask if I needed any assistance. Cafe/bar was cute and convenient. Housekeeping was spotless and quiet.

Partner

8/10

Excellent

23 Jan 2026

Yigit

Clean facilities. Very friendly staff

Leisure Family_with_children

10/10

Exceptional

14 Jan 2026

Jennifer

Everything was lovely.

Business

4/10

Poor

05 Jan 2026

Susan

they had 2bottled waters for us....that's it

Friends_and_family Friends

10/10

Exceptional

01 Jan 2026

Gary

Location and staff

Friends_and_family Family

6/10

Pleasant

29 Dec 2025

Martha

No place to put anything in the room-no room for suitcase. Stupid little folding hooks for coat, towels etc- —room either too hot or too cold - stupid rain shower that got my head wet when I wanted a shower-

Leisure Self

6/10

Pleasant

29 Dec 2025

Mike

Tiny room

Leisure Family

10/10

Exceptional

28 Dec 2025

Ed

Great staff! Room was a bit small, but it’s New York!

10/10

Exceptional

26 Dec 2025

Isabela

Stayed at the Moxy for my birthday and Christmas time and it exceeded our expectations!!! Everything was so clean, staff decorated our room with bday messages, and the bar was great. 10/10

Leisure Friends

10/10

Exceptional

26 Dec 2025

Cassi

Best hotel