Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Best Western Jfk Airport

New York Area - NY · United States

14425 153Rd LnView location

7.4/10Very good1,000 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort7.6/107.6
Condition7.4/107.4
Location10.0/1010.0
Neighborhood6.4/106.4
Amenities7.0/107.0
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Jfk Airport

The award-winning Best Western JFK Airport Hotel provides clean, comfortable accommodations and exceptional service just minutes from JFK International Airport and the new Resorts World Casino. Located in Queens, we're also convenient to Yankee Stadium, Citi Field, Manhattan, and Brooklyn.

Our complimentary 24-hour airport shuttle simplifies travel, with pick-up at JFK Federal Circle AirTrain Station C (courtesy phones available in each terminal) and drop-off directly at your departure terminal. LaGuardia International Airport is also just nine miles away.

Enjoy easy access to local attractions such as Belmont Park, Citi Field, Coney Island, and Resorts World Casino. Our guests also appreciate nearby activities including fishing, ice-skating, golf, and horseback riding, or shopping at Green Acres Mall. We're also ideal for those visiting St. John's University.

Business travelers benefit from proximity to companies like Rockwell Collins, Jamaica Hospital, and AOI Logistics. Our well-appointed rooms feature free high-speed Wi-Fi, a coffee maker, a desk, cable television, and an in-room safe. Start your day with our complimentary hot American breakfast, including eggs, fresh pastries, and waffles.

Read more about this hotelShow less

Located in Jamaica (Queens), Best Western JFK Airport Hotel is within a 10-minute drive of Flushing Meadows-Corona Park and Resorts World Casino. This hotel is 11.4 mi (18.4 km) from Barclays Center Brooklyn and 13.2 mi (21.3 km) from Brooklyn Bridge.

Make yourself at home in one of the 87 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Self parking fee: USD 24 per day (in/out privileges)
    • Extended parking fee: USD 24 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Five Towns Shopping Center 5.2 km / 3.3 mi
Aqueduct Racetrack 6 km / 3.7 mi
Green Acres Mall 6 km / 3.8 mi
Resorts World Casino 6.3 km / 3.9 mi
Flushing Meadows-Corona Park 8.5 km / 5.3 mi
Queens College 10.4 km / 6.5 mi
St. John's University 10.6 km / 6.6 mi
UBS Arena 10.6 km / 6.6 mi
Belmont Park 10.7 km / 6.7 mi
Arthur Ashe Stadium 12.4 km / 7.7 mi
USTA Billie Jean King National Tennis Center 12.7 km / 7.9 mi
Citi Field 13.1 km / 8.2 mi
Queens Center Mall 13.9 km / 8.6 mi
Long Beach 15.9 km / 9.9 mi
Adelphi University 16.6 km / 10.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2003
  • Year of most recent renovation: 2013
  • Total number of rooms: 87
  • Number of floors (main building): 4
  • Single rooms: 65
  • Double rooms: 22
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Airport
Show 31 more facilities & services
  • Beach
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Secure parking
  • Airport Shuttle
  • Multilingual staffExtra charge
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safe
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Smoking area
  • PhotocopierExtra charge
  • Business centreExtra charge
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Early bird breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Best Western Jfk Airport

7.4
Very good
1,000 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.4 /10
Location
10.0 /10
Neighborhood
6.4 /10
Amenities
7.0 /10
100 reviews shown
2/10
Poor
24 Aug 2021
Justin
Not only was the water from the shower head going in ever direction because it was so gross from lack of cleaning, but there were 2 cockroaches found in the bathroom. The beds were comfortable, but since the bathroom was not clean I would have to question the cleanliness of the beds. I'm just glad this was a one night layover or I would have sought another place to sleep! I can't say too much for the staff as we only spoke with the front desk girl who was nice enough. Seriously, I'm not sure why this hotel has not be condemned. I have never stayed anywhere where there were bugs! Lesson learned, don't stay, even for one night, at another Best Western!
Leisure Partner
6/10
Pleasant
14 Aug 2021
Verified traveler
The property was in shape. The room was cleaing over all it look
Leisure Family
6/10
Pleasant
01 Aug 2021
Verified traveler
Liked proximity to JFK airport.
Would have liked two chairs instead of only one in room. Did not receive wake-up call as requested for 3:45 a.m.
Leisure Family
6/10
Pleasant
01 Aug 2021
Verified traveler

No frills...just a place to sleep

It's a room. Nothing more. Nothing less. Definitely not worth what I paid for. If it's a bed, a bathroom, a desk and a tv you want...then this is your place. Not a lot of food options to choose from either. Like I said, it's a room.
Self
4/10
Poor
25 Jul 2021
Verified traveler
I reserved a room with jacuzzi tub but was informed it was not available upon check-in.
Leisure Self
10/10
Exceptional
22 Jul 2021
Verified traveler
sketchy hood
Leisure Friends
2/10
Poor
21 Jul 2021
Verified traveler
it is unsafe i went out for breakfast and was folloed by an individual . I needed to run to escape from him. He wanted my purse.
Business Self
8/10
Excellent
18 Jul 2021
Verified traveler
The area around the hotel is awful — literally right next to public sanitation facility! I didn’t feel comfortable leaving hotel to get food or anything.

Inside is nicely decorated, the room was as shown online, the bed and sheets were comfy. The pillows were way to big.

The shower was sparkling clean.

It’s a fine stop if you just need to wait for your next flight but not a place to stay for vaca Tt ion in my opinion
Business_and_leisure Self
10/10
Exceptional
16 Jul 2021
Verified traveler
Clean rooms and updated forniture
10/10
Exceptional
15 Jul 2021
Joseph

Close to JFK

Good location next to airport . So we wouldn’t have to get up as early if we drove ourselves. Service was good.
Partner
10/10
Exceptional
15 Jul 2021
Verified traveler
Easy and kind
Leisure Self
6/10
Pleasant
14 Jul 2021
Verified traveler
Room was clean. Hotel small. No parking unless pay. Service desk not friendly
10/10
Exceptional
07 Jul 2021
Verified traveler
Convinient location near the JFK Airport, confortable bed and the hotel was very clean. The only bad thing was the water preassure on the shower.
Leisure Family
4/10
Poor
07 Jul 2021
Verified traveler
A foul smell in the corridor and room
Leisure Partner
10/10
Exceptional
05 Jul 2021
Anne

Very convenient to JFK airport

What a great hotel. Definitely no frills but very clean, comfortable and friendly!! Very close to the airport and convenient hotel shuttle service.
Friends_and_family Family
4/10
Poor
03 Jul 2021
Verified traveler
Bathroom door handle was dirty and dusty. Even bathroom door was sticky with fingerprints.. in corona times! Full breakfast cancelled even though in the price. Replacement breakfast bag was worthless, coffee in ‘lobby’ disgusting, coffee in room tasteless. Return shuttle 1xhour. Very good bed!
Leisure Partner
2/10
Poor
02 Jul 2021
Verified traveler
No wash clothes in the room and was giving only one set for 2 people and the cable went out in the room in the middle of the night no one never came to fix it and they didn't change the room so i didn't have no tv the whole time so i left in the morning the Manager said she was taking off the parking and she never did as well i will like a refund please and thank you
2/10
Poor
26 Jun 2021
Verified traveler
I found out after I got settled in, And almost ran over by a woman in a walker, Who did not even say excuse me and kept going that a part of the hotel was being used as a shelter. I had to pay for my own cab service at the airport when I was told that the shuttle runs 24 hours every hour on the half hour. Not very transparent and I felt unsafe
Leisure Family_with_children
2/10
Poor
23 Jun 2021
Verified traveler
Fairly clean, air worked well, smells stale, no services, breakfast in a bag, overpriced room, expensive extra parking fee which was undisclosed until you get there. Parking spaces were tiny for SUV
Business Self
2/10
Poor
22 Jun 2021
Verified traveler
They canceled my reservation without telling me. When I went there they were telling me my reservation canceled and they are booked out.
Leisure
6/10
Pleasant
22 Jun 2021
Verified traveler
i didnt like how i asked about parking my vehicle and was charged an extra 25 dollars for one night.
Business_and_leisure Partner
10/10
Exceptional
20 Jun 2021
Verified traveler

Recommend

Nice hotel, very helpful staff who helped make a bad situation better.
Friends_and_family Family
10/10
Exceptional
19 Jun 2021
Verified traveler
Airport shuttle and grab n go breakfast
Leisure Family
10/10
Exceptional
18 Jun 2021
Verified traveler
Very Clean
Leisure
6/10
Pleasant
16 Jun 2021
Verified traveler
Generally underwhelming
2/10
Poor
15 Jun 2021
Verified traveler
Air-conditioning was loud to the point where it kept us awake at night.

We were not told that we would have to pay $39 to park our car until we got to the hotel.

They took an extra hundred dollars from my account when we checked in and held it to be sure that we didn’t smoke in our room.That was insulting and ridiculous and no way to treat a client.
Business_and_leisure Partner
10/10
Exceptional
14 Jun 2021
Verified traveler
clean
Business Self
2/10
Poor
14 Jun 2021
Verified traveler
My visit to this place was a disaster. I think the hotel is a homeless shelter. It was very unsafe considering there were drug addicts hanging out in front the property. We had to pay $26 for parking however there is absolutely no other parking around. When I asked the desk agent how was it fair that I have to pay for parking and I’m a guest at their facility and there’s no other parking, she said there’s usually parking about two blocks over. I said you see the neighborhood I don’t think I would be safe walking two blocks over or even if my car would still be there when I return she shrugged her shoulders. 0/10 very ghetto would never return.
Business Partner
2/10
Poor
14 Jun 2021
Verified traveler
Absolutely horrible. Flight got cancelled without any assistance later on. No accomodation, foodoucher, nothing was offered or provided. Never flying with Qatar airways again.
Business_and_leisure Self
6/10
Pleasant
14 Jun 2021
Verified traveler
Homeless shelter on the first and third floor.
Main lights in the room were on a motion sensor.
Leisure Family_with_children
8/10
Excellent
10 Jun 2021
Verified traveler
Bad area. Lots of noise.
Leisure Family
2/10
Poor
09 Jun 2021
Verified traveler
the atmosphere
Business Self
10/10
Exceptional
07 Jun 2021
Marcela

Good place

I was laid over the night from Newark to JFK. Hotel was comfortable and clean.
Friends_and_family Family
4/10
Poor
04 Jun 2021
Verified traveler
They do have onsite parking, but they charge you 26 dollars additionally to park on site.
10/10
Exceptional
01 Jun 2021
Verified traveler
Very clean. but you need better dinner
Business Self
4/10
Poor
30 May 2021
Verified traveler
Front desk not friendly and not helpful at all. No breakfast, was says had breakfast.
Not welcoming for direction to the room actually is only use the stairs more faster.

Noisy in front the room parking for shuttle buses can hear into bed room.

The only friendly is the shuttle bus driver is humble and helpful.
Business_and_leisure Self
8/10
Excellent
30 May 2021
Verified traveler
Nice hotel! Very small rooms!
Leisure Partner
10/10
Exceptional
30 May 2021
Verified traveler
Excellent place to vacation for family.. kids loved it. We will definitely be back God willing.
Leisure Family_with_children
8/10
Excellent
28 May 2021
Verified traveler
Location not the best. Think there were bedbugs. Woke up with bumps in back and leg.

Man at reception desk was very helpful in getting us back to hotel after we took Uber to a restaurant and couldn’t find a way back
Leisure Family
4/10
Poor
25 May 2021
Verified traveler
It is not a clean hotel, showers and toilets are not cleaned well and beds are not the best. Although is conveniently close to JFK I would look for a better option for that price.
Leisure Self
2/10
Poor
25 May 2021
Verified traveler
Customer service was horrible, rudest front desk staff I’ve ever met. Beds were terrible and it’s in a really loud neighborhood.
Leisure Family
4/10
Poor
25 May 2021
Verified traveler
Staff was very rude $100 deposit required other guests were loud noisy objectional scetchy some were drinking possibly on drugs Building nice room nice way to expensive for having to put up with shady clients guests Housing authority is Apparently paying to put them in Hotel I overheard one guest talking about it and another talking about something on her blanket that wasn't there the night before like a imaginary slime Personally I won't stay there again and have to pay double by paying for a room and a required deposit $$$ Deposit is a \"Hidden\" fee if I had known I would have stayed elsewhere
Business_and_leisure Self
6/10
Pleasant
10 May 2021
Verified traveler
Close to the airport, facility veey outdated. Overall its good only for a night or two if on business or traveling.
Business_and_leisure Friends
8/10
Excellent
10 May 2021
Markus

Jacuzzi problems

It was great overall the room service was great. Didn’t like the fact the Jacuzzi didn’t work for us during our stay. My gf said she never had problems in her experience with jacuzzi rooms.
Partner
6/10
Pleasant
10 May 2021
Verified traveler
Bed was comfortable but Property seemed old. No where to eat.
Leisure Family
10/10
Exceptional
08 May 2021
Verified traveler
Place was clean staff was great . Only down side parking is 26 dollars daily
Leisure Partner
6/10
Pleasant
06 May 2021
Verified traveler
Nothing
Business Self
10/10
Exceptional
01 May 2021
Verified traveler
No
Business_and_leisure Self
8/10
Excellent
30 Apr 2021
Verified traveler
Good
Leisure Family
8/10
Excellent
30 Apr 2021
Verified traveler
It’s was a nice stay
Business_and_leisure Self
4/10
Poor
27 Apr 2021
Verified traveler
Looked like theur were homeless people or drug use. People would walk by tge lobby very intoxicated. I really didnt feel safe
Business Self
4/10
Poor
27 Apr 2021
Verified traveler
The staff was nice but my window was located on the 2nd window and there was a group of people right outside like having a party and I had to go to the front desk a few times to get them to ask the group to quiet down or leave. I only had about 6 hours max to sleep. I asked to switch rooms and they said they were sold out.

Staff was friendly and eventually helped.

I hate to sound like a Karen but after 20 hours of flying and only a few hours to sleep between flights (12 hour layover), you just want to sleep!

Bed also kind of had a dip in it to on the side people sleep on so that mattress has probably seen better days.

Not a terrible hotel but I had a bad experience that the staff eventually helped with.
Leisure Self
4/10
Poor
26 Apr 2021
Verified traveler
Terrible
Business Family
4/10
Poor
24 Apr 2021
Verified traveler
When I got to the hotel it was late. My pillow case and sheets had stains on them. I call the front desk and the girl got me a new set.when I got back to the room and looked at the new set it had way more stains than the set on the bed. The staff need to pay attention to the guest issue and make sure their not add to the problem. The room had a funny smell so I had to go out and buy a candle. Don’t think Ill be staying at this property in the future.
Business_and_leisure Partner
10/10
Exceptional
20 Apr 2021
Verified traveler
very nice
Friends_and_family Family
4/10
Poor
18 Apr 2021
Rick

Will not return

Would not recommend this hotel. Close to airport, but very small room. Can't even fit suitcases anywhere unless you block the door. Entry light switch would only stay on for about 20 seconds and then auto shut off. Bathroom sensor light stayed on all night - couldn't get it to stay off. Thin doors - heard noise from hallway and other rooms. Freeway noise. Hallways are tight and too many small doorways. No breakfast currently because of covid.
Partner
8/10
Excellent
18 Apr 2021
Verified traveler
It’s really convenient if you stay for very short time(lay over flight), very clean, super comfortable bed, clean bathroom! But it’s located in kind of industrial area and poor neighborhood, don’t recommend to walk around, but I did
Leisure Self
10/10
Exceptional
16 Apr 2021
Verified traveler
very good
Friends_and_family Family
4/10
Poor
13 Apr 2021
Verified traveler
The room was very clean. The pictures on the site are very misleading. No breakfast, no lobby, attached to warehouses. I read a review that commented on the smell of weed, and thought that would have been a one time thing for that person's stay. Not so. The smell of weed permeated the hallways, and despite being in a smoke free room in what we thought was a smoke free hotel, cigarette smoke was prevalent as well.
Business_and_leisure Family
8/10
Excellent
10 Apr 2021
Verified traveler
Good Hotel
Friends_and_family Family
4/10
Poor
29 Mar 2021
Verified traveler
Towels old and thin. Nothing was working, not the coffee machine nor the lamp. Looked nothing like the photos. The room, small and cramped, felt unsafe.
Business_and_leisure Family
10/10
Exceptional
27 Mar 2021
Verified traveler
My stay at Best Westernn was amazing services for such a low price. I would definitely will come again in the near future.
Leisure Partner
8/10
Excellent
26 Mar 2021
Verified traveler
We had to pay for parking. It was clean and it was perfect. The parking fee was bit bit much
Leisure Partner
2/10
Poor
24 Mar 2021
Verified traveler
The hotel is awful. This is very disappointing as they show photos of a nice and calm place
Leisure Partner
6/10
Pleasant
22 Mar 2021
Luis

Not bad

Have to pay $27.00 for parking. Not expected self parking means you have to pay 💰
Partner
2/10
Poor
20 Mar 2021
Verified traveler
Be careful of hidden fees, this hotel charges you $26.94/night for parking! I would understand a parking fee if the hotel is in the middle of Times Square, but not in the middle of nowhere around JFK. They do not charge for the shuttle but they charge you for parking. Also, lack of towels and bathroom supplies. No breakfast due to covid (understandable) but no discount/compensation for that either. Staff at the front was also rude.
Friends_and_family Family
2/10
Poor
16 Mar 2021
Verified traveler
I liked proximity to the airport. However, the hallway smelled like marijuana. The service was poor, I requested to have someone help me bring my luggage down but they didn’t have nobody. There weren’t enough luggage carts so I had to wait for a while for other customers to return them. Overall, I will never stay here again.
Leisure Self
8/10
Excellent
15 Mar 2021
Verified traveler
Ample space to park but you get charged? That’s some bulls**t. Or you can park off the property but why would you risk that. Our room smelled like urine and when we brought up to the front desk, the guy that cleans rooms had an attitude. The front desk girl and guy were kind enough to offer another room and it was clean and smelled great! Close to the airport so that’s a plus for anyone here for work or visiting.
Business Partner
10/10
Exceptional
09 Mar 2021
Verified traveler
I enjoyed the time I spent over there. Everything was fine. I do wish to come back and will also recommend this hotel to everyone
Business_and_leisure Self
2/10
Poor
08 Mar 2021
Gloria
The carpet was filthy, stains and gum or candy stuck on it. The continental breakfast was not provided and no compensation was made, the price remained the same. Majority of staff working the desk was rude and unprofessional. There was one professional one on the night we checked in.
Partner
10/10
Exceptional
26 Feb 2021
Verified traveler
Every thing we're fine. I enjoyed the stay and I wish to come back
Business_and_leisure
6/10
Pleasant
25 Feb 2021
John

Not bad

Hotel is ok however, this young man (Jamal) I think was his name (Indian descendant) behind the counter customer service attitude should be checked. He was rude over the phone with another customer while I was waiting to be checked in and his attitude was no different when it was my turn to get help because I simply asked him why it wasn’t mentioned on line anywhere that parking wasn’t free for this establishment? His answer was paid, be towed or go find another hotel. Not good at all.
Business Self
8/10
Excellent
25 Feb 2021
Verified traveler
It was very clean and the room was nice, with nice soaps and shampoo, but not having a mini fridge or microwave in the room made the food options expensive as we had to order in food multiple times. The staff was friendly and got a shuttle directly to our terminal. The driver was really nice! He even waited just for me to say goodbye to my husband and take me back to the hotel!
Friends_and_family Partner
8/10
Excellent
22 Feb 2021
Verified traveler
Overall the stay was good to me. I will come back, nice staff.
Friends_and_family Family
8/10
Excellent
17 Feb 2021
Verified traveler
Good location but not any surrounding amenities. Very small lobby, no breakfast. Good location for one night if you need to be close to the Airport.
Leisure Self
6/10
Pleasant
16 Feb 2021
Verified traveler

Not professional

1.) Email from Hotel had wrong phone number and address listed. instead of ...977... I was sent ...997... and address was wrong as well.
2.) I was told that shuttle from the airport comes every 20 min - it took 55 min in a freezing temperature. Apparently, they were saving money and using Holliday Inn's Shuttle and their Shuttle was just parked. Do not count on transportation. Room was clean, but hallways look bad and they also play music in a hallways all the time.
Business
6/10
Pleasant
10 Feb 2021
Verified traveler
Great proximity to JFK airport, a short commute...
room was clean, but drafty... had to turn the heat way up to stay warm, shuttle drivers were nice and friendly. Overall an okay stay...
Leisure Self
8/10
Excellent
06 Feb 2021
Verified traveler
Very comfortable accommodations. Our room was conveniently situated. Service was polite and helpful.
Leisure Partner
8/10
Excellent
10 Jan 2021
pamela

Odd motion-activated overhead lights

nice hotel, rooms are small. they have a motion activated light system with glaring overhead lights so if u get up in the dark, it comes on and lights up the whole room, not exactly restful for your bed partner! Front desk said they could supply a cover for the motion activation feature upon demand.
Business
6/10
Pleasant
05 Jan 2021
Verified traveler
hotel seems run down
Leisure Family
10/10
Exceptional
04 Jan 2021
Evans
Good customer service from staff on duty.pleasant and receptive
Business_and_leisure Self
8/10
Excellent
14 Dec 2020
Daniel

My review

My first time here half this home is for homeless people the other half for eating guest.
Self
8/10
Excellent
08 Nov 2020
Kenneth

Cool

Cool
Self
6/10
Pleasant
06 Nov 2020
Verified traveler
near airport. takes inly 10 minutes from the hotel
Friends_and_family Family
2/10
Poor
06 Nov 2020
Verified traveler
The pictures are very misleading. The hotel is in a very run down area and I didn't feel safe to leave my room. The room is extremely small.
Business Self
2/10
Poor
24 Oct 2020
NS
Kind of spooky with a lots of weirdows in and around
not nice to stay at
Depressing
It's better to stay somewhere in the city or Brooklyn
My flight was rescheduled 24 hours later so I took that Hotel
It was the nearest
Business Self
2/10
Poor
23 Oct 2020
Verified traveler
One of the most terrible hotels I've stayed at.
Too bad, because I liked to stay at Best Western.

When I complained about stains on bedding, a person brought me bedding, most of which also had stains. He said to change it myself and said that it's ok that it has stains, because it had been brought from laundry.

The website said that breakfast is included. They didn't have a breakfast. I had to order it with extra pay and room delivery.

It was one of the reasons why I chose it. They said that it's a covid time and they don't have it. When I asked why they didn't remove it from their amenities, they didn't have an answer. Other hotels with that option have breakfast to go, this Best Western didn't.

I asked when the shuttle goes to airport. A person at reception said every half an hour, like 10, 10:30 etc. The check out is 12, so I checked out 5 min before 12 and asked when is the next shuttle? The driver said there is no shuttle at 12. I asked where I can wait till the next one: is there any cafe or something nearby? He said he doesn't know and doesn't care, and I can wait wherever I want.
He drove me at airport at 12:05pm or so, but it made me feel bad about the experience.

The room cost was $113, the dinner is about $30, they charged $162.89 where did other charges came from?

Very bad experience. I would recommend don't stay here. They ruined my opinion about Best Western chain.
10/10
Exceptional
19 Oct 2020
Uzziel-melech
Good clean facility, pleasant staff. Parking should be included.
Business Self
6/10
Pleasant
16 Oct 2020
Verified traveler
al lot of homeless hanging around I did notbfell comfortable just waling a blockdown for a cup of coffee
Business Self
10/10
Exceptional
16 Oct 2020
Dennis
“Best” Best Western I’ve ever stayed in.
Self
6/10
Pleasant
16 Oct 2020
Robert

Soso hotel, ok price

Rooms are small, no big for the area.
Hotel is ok but in a soso area.
Receptionist could have been more friendly. Other staff was nice
Partner
8/10
Excellent
07 Oct 2020
Verified traveler
Easy airport access and free shuttle service.,......
Leisure Partner
2/10
Poor
04 Oct 2020
Jose

Very Bad

Full of dust, chicken pieces everywhere, box springs look like get it from garbage. Light systems very bad, very congested, no room service, nearby no restaurant or stores so we forced to buy from the hotels highly expensive items. Many more
Friends_and_family Family
8/10
Excellent
04 Oct 2020
Verified traveler
It was fine. Has issues with the shuttle from the airport the day off check in- front seat staff gave me wrong info and the hairdryer wasn’t working. Otherwise was good value and accommodation for the money.
Business_and_leisure Self
4/10
Poor
23 Sep 2020
Alex
The door to the room no longer fit in it's frame and light shine through all night long. I had great difficulty getting into the room and had to have the card key reprogrammed downstairs. The toilet kept running every 5 minutes.
Apart from all that, the room was clean and the bathroom toiletries and complimentary coffee were good. Shuttle system is great with cordial drivers.
Leisure Self
8/10
Excellent
18 Sep 2020
Maeyuwye
It was clean and well kept.
Friends_and_family Family
2/10
Poor
16 Sep 2020
Emiko
DO NOT BOOK HERE!!!
Small room-the room was 20x20 I measured it, just enough space for two people comfortably. Although the room was small-the room was the only place I felt safe with the lock locked and the extra latch on.
Walls- the walls are super thin and you can hear everything going on in the hallways. I heard someone on the phone in the hallway using every curse word in the book.
Smoking-I am very sensitive to cigarette smoke and smelled smoke coming into my room, I called the front desk and complained, the front desk person said she’ll come check the hallway, she called back and said no one was smoking inside so it maybe coming in from the outside through the ac 🙁🙄.
People outside-since we are on the subject of smoking and outside, there are literally groups of 10 people or more hanging outside on the corners of the hotel, playing cards, smoking, drinking, with lawn chairs and folding tables. So ghetto!!!! They had a bbq grill outside for Labor Day! I saw at least 5 Prostitutes working and taking Johns into the hotel. The parking lot is in the back of the hotel and people were back there as well, so if you come back to the hotel by yourself late at night just be aware of your surroundings (scary)
Homeless-I later found out that the city of NY has contracted out hotel rooms for homeless people that were in shelters to slow the spread of COVID. So while you pay $100 per night, homeless people are also sharing the same hotel 😳.
Business_and_leisure Family
6/10
Pleasant
15 Sep 2020
Vanessa
I stayed for a week and I would use the shuttle service to get to work in the morning. One particular driver consistently had an issue and attitude because I wanted to be dropped off to the Departures area of my airline (even though he had no issue dropping other passengers at their departure area according to their requested airline). The 3rd time that he was my assigned driver I asked him to please drop me to departures like everyone else and he argued with me. This was honestly my only issue besides not having a refrigerator in the room. All the other drivers were wonderful!
Business Self
8/10
Excellent
11 Sep 2020
Leroy
The location of the property is excellent. But horrible and unfriendly front desk staff.
Business Self
4/10
Poor
11 Sep 2020
SheilaFleming
Would never stay there again, there was no refrigerator , but the reservation advertised one.Atmosphere of the hotel was like a homeless shelter, ppl sitting outside with lawn chairs.
Business_and_leisure Partner

Location & surroundings

Best Western Jfk Airport
14425 153Rd Ln, Jamaica (new York A/p Area), United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Best Western Jfk Airport

23 hotel photos