Name: Slaley Hall Hotel, Spa & Golf Resort
Address: Slaley, Hexham, GB

10/10

Exceptional

14 Jul 2026

Sheila

Lovely welcome at check-in.
Evening meal and breakfast were delicious.
Staff very attentive.
Suite was lovely.
Enjoyed the complimentary mini bar.
Will visit again.

Partner

6/10

Pleasant

09 Jul 2026

Tom

I paid for an upgrade but when we arrived we were not told until we moved in that there was scaffolding in front of the window and a walkway.as we were unpacking a young couple walked into the room and told us it was thier room reception had double booked the room.on our last night we went to the claret Jug as we didn’t want a meal just a snack despite the menu saying they were open until 9pm they wouldn’t serve us as they said they stop serving at 6 o clock, it was 10 past 6

Partner

10/10

Exceptional

22 Jun 2026

Linsey

Really enjoyed our stay. The grounds, room and facilities were lovely. The only slight negative for us was restricted hours for family swimming sessions but otherwise we really enjoyed it and can understand the need to please all users. The staff were superb.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Christopher

Nice place. Clean and tidy. Would say it needs modernization in the not too distant future.

Friends_and_family Friends

8/10

Excellent

20 Jun 2026

wendy

Sadly the first room had scaffolding at the window due to works. The bathroom only had a bath. Staff quickly offered me another room which had a shower and more space. The rooms are a little dated. Lovely hotel. Staff very friendly. Evening meal was good but breakfast was a-bit of a let down. Would return.

Partner

10/10

Exceptional

15 Jun 2026

Martin

Great Hotel

Partner

8/10

Excellent

12 Jun 2026

Jessica

Lovely setting and beautiful grounds. Lots of building work going on and rooms in need of an update

Friends

10/10

Exceptional

11 Jun 2026

Alex

Loved the bar area, good view of the golf and the restaurant was excellent.

Partner

10/10

Exceptional

07 Jun 2026

Michael

We enjoyed this fantastic location and thought it was excellent value for money. Our only complaint relates to the Coffee machines at breakfast. The coffee was tasteless and needs to be properly percolated with a better quality of ground coffee beans. Table service for coffee would be much better.

Partner

10/10

Exceptional

07 Jun 2026

john

Lovely building. Lovely bedroom and bathroom. Challenging golf course. This ticks a lot of boxes.

Partner

10/10

Exceptional

28 May 2026

James

Excellent relaxing weekend with the family.

Partner

8/10

Excellent

27 May 2026

Sue

Food lovely but no salad style options

Friends_and_family Family

6/10

Pleasant

27 May 2026

Tessa

Most of the staff were lovely. Arrived to a cracked bathroom sink. Air con failed the first night in very high temperatures. Reported it the next morning and we were moved. Breakfast good but understaffed and most things were empty at peak time so you had to wait for the poor staff to keep up.

Friends_and_family Family

8/10

Excellent

27 May 2026

Eric

Clean room.Check -in staff extremely helpful changing my room to a golf course view and carrying our luggage to our room.Breakfast was very good with lots of choices.Restaurant a bit pricey but otherwise a really relaxing two day break.

Partner

10/10

Exceptional

14 May 2026

Elizabeth

2 day break was really good could not fault it will definitely be back.

Partner

10/10

Exceptional

10 May 2026

Ian

Asia the cleaner for the room did a fabulous job.

10/10

Exceptional

08 May 2026

Robert

The Hotel is a treat for the eyes and a great place to relax in the many rooms. A beautiful bar and a great breakfast kept us satisfied after a day of exploring the area. A super comfortable bed made our stay even better. The golf course looks beautiful and the hiking trails are interesting. Easy to park your car. The staff were helpful and very polite. Thank you Staley Hall for our stay.

Partner

10/10

Exceptional

07 May 2026

colin

Excellent choice of food and bar facilities

Friends

10/10

Exceptional

04 May 2026

Megan

Great facilities included breakfast was great could also upgrade to things like eggs Benedict, spa was clean and facilities good, hardly any children which was great for us too

Partner

10/10

Exceptional

04 May 2026

Eugene

There was a wedding event the same weekend so staff were slow to attend to any issues but they did get sorted

Friends_and_family Family

10/10

Exceptional

01 May 2026

Frederick

Yes beautiful

Partner

8/10

Excellent

28 Apr 2026

Simon

Lovely building, felt very welcoming. Large buffet breakfast was extensive. Some of the younger bar staff struggled with interaction, I thought.

Friends_and_family Friends

10/10

Exceptional

14 Apr 2026

Moira

Lovely location near Hexham with stately home vibes and comfortable bedrooms. The bar overlooks the golf course and has lots of nooks and crannies to settle in with a glass of whatever to people watch. The restaurant has a very good menu and the staff are attentive and make sure all is OK with your meal. Breakfast is self serve with full platters of tasty food. We thoroughly enjoyed our stay.

Partner

8/10

Excellent

10 Apr 2026

Mrs jane

Breakfast was excellent although if you go late not everything is replenished even though it is 30mins before finishing!

Partner

4/10

Poor

10 Apr 2026

Aiden

Ok stay, hotel and rooms bit dated, lovely breakfast but service at other restaurants not great

Family_with_children

10/10

Exceptional

08 Apr 2026

Alan

Excellent hotel, great staff spa is amazing

10/10

Exceptional

08 Apr 2026

Rebecca

Warm welcome on check in, in fact all staff we encountered on our stay were friendly and helpful. The pool was nice, the water was a bit cold for me but the rest of our party were fine. The breakfast was lovely, a good choice and very tasty. The room was good, to be honest it was purely a base so not too fussed about it, but it was clean and the beds were comfy. Would definitely recommend and will return

Friends_and_family Family

4/10

Poor

05 Apr 2026

Alexandra

Overall, this stay was disappointing, especially given the price of over £200 per night.

The facilities didn’t match expectations. There’s a pool table in the games room, but it isn’t free to use, which feels unreasonable at this price point. There’s also no cash machine on site, and the nearest one is about a 20-minute drive away in Hexham. Despite this, reception and bar staff were unwilling to provide change or offer cashback, which made things unnecessarily inconvenient and disappointing.

The rooms are in need of a refurbishment. There were visible scuffs on the furniture, the décor felt dated (particularly the wooden furnishings and artex ceiling), and small details like non-soft-close toilet seats and a broken lamp all added up. These are the kinds of things you would expect to be addressed in a 4-star hotel.

There were also issues with the bar. We were told it would be open until late, but on a Saturday night it closed at 9pm. A couple were even asked to leave before they could finish watching the football, which didn’t feel very accommodating.

Sleep was difficult due to a flag positioned outside the room window, which flapped loudly in the wind throughout the night.

Finally, although the booking stated “pay at the property,” the payment was taken the day before arrival, which wasn’t what we expected.

The breakfast was great and so was the room size but overall the experience didn’t justify the cost, and there are several areas that need improvement.

Partner

6/10

Pleasant

05 Apr 2026

alastair

Nice hotel very large, up hill walk from car park.
Room 242 clean comfortable.
Pool enjoyed by 2 year old
Breakfast ok but not fantastic. Coffee machines a joke.
Other food, pizza £40 x 2 poor not good at all.
Lot of noise till 2am in morning from persons make excess noise. Storm Dave did not help.
Overall a average stay and not one to go back too.
Lack of hotel information seemed odd, dark wook paneling gloomy.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Caroline

It’s always a lovely stay at Slayey Hall, from check in at reception to the cleanliness of the rooms and building and the food is always brilliant. Very accommodating for our dogs too. Always a treat to stay there.

Friends_and_family Family

2/10

Poor

01 Apr 2026

Louisa

Cold room heating not working properly, hotel knew about this yet sold us the room. Hotel very anti-family with regard to use of pool. Unless you wish to use the pool as a family very early in the morning or in the you have no chance of using pool. Hotel doesn’t tell you this until after check in not at booking.

6/10

Pleasant

29 Mar 2026

Frankie

Been a couple of times, still very nice but starting to look tired in areas. I know it’s early in the golf season but range was in poor nick, no tees on the driving range and needed tlc!

Friends_and_family Friends

10/10

Exceptional

28 Mar 2026

david

Good breakfast choice

10/10

Exceptional

26 Mar 2026

Ian

Always a lovely place

10/10

Exceptional

20 Mar 2026

Jill

Excellent stay the hotel and staff were great

Family

10/10

Exceptional

19 Mar 2026

Andrew

The staff were exceptional.. kind, helpful and nothing was too much.
The room was tired, the sink didn't drain well, the door had a large dent that looked like it had been kicked in and just then general condition was a bit tired but the hotel, breakfast and grounds were stunning.
The pool was wonderful and we could swim without buying additional spa access which was nice. The female changing rooms laked areas of privacy to change, only having one small changing room. It would be nice to have more changing cubicles for women who aren't as confident getting naked in front of strangers!

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Diane

The room had a window with a massive daft and looked as though it may fall out of the frame

Partner

8/10

Excellent

15 Mar 2026

Linda

Was clean and friendly.

Partner

10/10

Exceptional

10 Mar 2026

Henry Janet

Very good weekend in lively surroundings and excellent staff

Partner

6/10

Pleasant

01 Mar 2026

Hayley

Terrible sleep, which whilst guest behaviour is not the hotels fault, the duration it took to deal with the situation was possibky far more drawn out than it should have been. A guest domestic took place in the room next door just before 1am, took over 90 mins for the guest to be removed from the hotel and because of being on the ground floor, this guest was banging on the windows of the room once he was outside.

Towel rail in the room didn't work which was disappointing as had wet swimwear from the Spa to dry and meant the bathroom was quite cold.

Food in restaurant was average and the premium dishes were remarkably small portioned - the duck stated Duck breast, but was merely a slither of a duck breast.
The dining credit I didnt feel was clear that couldn't be used towards drinks (food only) so financially was worse off when paying the remainder of the bill.

All points raised at check-out but reception staff didn't seem to interested, an quick sorry about that, and more concerned about being able to start checking out the next guest.

I wouldn't return nor recommend a stay.
Gave 3* as the guest behaviour isnt the fault of the hotel and overall stay adequate.

Partner

10/10

Exceptional

25 Feb 2026

Denise

Room clean and comfortable. Staff courteous and friendly. Good breakfast. Great pool and spa but busy at weekends.

Partner

2/10

Poor

23 Feb 2026

Lisa

Nothing good to say .. a bit of advice though.. stay at home , go to your local Leisure Centre and save your money

Friends

6/10

Pleasant

22 Feb 2026

nicole

Staff very courteous. room ok. but noisy in corridors with dogs barking not an extensive range of food choices and slightly expensive. spa facilities ok but signs of wear and tear in rooms

Partner

10/10

Exceptional

21 Feb 2026

Debra

Room was spacious staff were polite and attentive

Partner

6/10

Pleasant

20 Feb 2026

Martyna

Room was good , and the bar staff were outstanding- the young lads really work hard and have a lot of patience.

This is second time we stayed and both times we have had same experience in all aspects. The food being the main issue
There is an absolute bare minimum available for a child with dairy allergy. I asked the restaurant staff if they could do brocoli with no butter and woman said no because the brocoli/greens already comes buttered. My son ended up having plain pasta. They did make chicken nuggets for him which was much appreciated, however the nuggets were ridged and hard to bite into for a 4 year old , the batter was too salty as well. There are no deserts for dairy allergies and they didnt have apple and mango juice (same happened last time we stayed). My sons pasta looked like it was kept under a heat lamp for too long (crispy on top and normal underneath. My ravioli looked the same and was below average for the cost !! My friend who stayed there same night , ended up with food poisoning after having the stake pie.

Overall its a a beautiful hotel with a nice pool and beautiful interiors. Staff are lovely too , but the chef needs sacked and menu updated. There are so many hotels near by who offer an amazing, home made, allergy and vegan friendly options , i dont understand why yours is so outdated. The food seems precooked hours before serving and out the packed rather than freshly made.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Paula

Excellent stay very relaxing!

Partner

10/10

Exceptional

14 Feb 2026

Millie

Everything exceeded our expectations, well, except for the pillows which were so soft they were almost non-existent! The hotel was grand but somehow cosy, spotlessly clean and well-maintained and the facilities were great. The pool was bigger than it looked in the photos although the slide was more of a shuffle! Games room had a table tennis table, a pool table and an arcade machine. There was a dart board and darts but the flights were too damaged to play with. The grounds were lovely to walk in, especially because we were lucky enough to be there when it snowed. Best of all were the staff who, without exception, were exceptional. They were friendly, attentive, helpful and went above and beyond. We'll definitely be staying there again.

Partner

10/10

Exceptional

01 Feb 2026

Linda

The rooms were nice and comfortable and clean the staff where very nice and the food was great

Leisure

10/10

Exceptional

18 Jan 2026

Lilly

Yes

Partner

2/10

Poor

16 Jan 2026

Jacqueline

Flooded bathroom floor reported to reception, only a thank you for informing them, flooded again throughout the night, floor soaking , spa out of order without notifying us to give the option to cancel or amend the booking . No breakfast staff about had to wait ages to be seated.

Leisure Partner

10/10

Exceptional

15 Jan 2026

paul

Nice break, great swimming pool and sauna, food was excellent, very friendly staff, just what i needed to recharge the batteries.

Leisure Self

4/10

Poor

12 Jan 2026

Rob

Sadly this was meant to be a surprise for my 5 year old daughter as she had asked Santa for swimming at a hotel as she’s learning to swim.

We arrived and tried to pretend that we were only swimming and not staying the night. We went to the bar for some lunch whilst I took our stuff in secretly to check in.

Unfortunately not only was the staff member totally disinterested in trying to help make

6/10

Pleasant

10 Jan 2026

Joanne

Felt a bit run fown and tired in the rooms. The bar area was great

Friends_and_family Family

2/10

Poor

08 Jan 2026

jasmine

Couldnt have breakfast as it was far too crowded the que was out of the door and that was just to be seated.
We went to the bar to order our food and got told someone would come over in a minute, we waited 1 hour to be asked our order after continuosly asking.

Partner

6/10

Pleasant

02 Jan 2026

Luke

Food took 90 minutes not come and was pathetic could size portions and massively overpriced. Terrible customer service and not allowed to use the pool on the day we were leaving , also reduced opening hours on the day we arrived .

Friends_and_family Family

2/10

Poor

02 Jan 2026

Annina

Awful service, awful food, very tired interior, very busy, loud humming during the night. Avoid!!

8/10

Excellent

01 Jan 2026

Lorna

Beautiful setting, lovely walks around the site. The rooms are in desperate need of updating. The pool area was nice however the pool was FREEZING!!!

Service first evening in the bar was terrible, very short staffed and hours wait for food.

Second evening in the restaurant was calm, pleasant atmosphere, gorgeous food and lovely staff!

Leisure Family

4/10

Poor

01 Jan 2026

Liam

A clearly beautiful hotel that has been allowed to decline. The spa was cold (and we couldn’t get in initially as it was oversubscribed). More of a sash pool for kids than a relaxing spa. Noisy cleaners in the halls at 0800. Inattentive bar staff. Price was cheap, so not overly upset. Just won’t be visiting again.

6/10

Pleasant

31 Dec 2025

Paul

We stayed in a suite which cost a lot more, it turned out that it was directly above the restaurant so there was music playing until midnight and started again at 7am, to be fair we mentioned it and were moved the next day. The staff are all very friendly and helpful but the food wasn’t great, we ordered a starter and a main and the main arrived fort they took it back but re heated it when needed

Partner

6/10

Pleasant

30 Dec 2025

Neil

Restaurant was poor, 2 hours waiting for our tea. Not fantastic with young Children.

4/10

Poor

29 Dec 2025

Philip

This hotel has progressively rundown over the years. They obviously don’t employ chefs anymore as none of the food is edible and it’s obviously brought in food reheated. I ordered the loaded nachos which looked like someone had opened a packet put them in a bowl and drop some sour cream and guacamole on the side no flare no imagination All the other food I tried was blue power the breakfast our team is extremely poor for a hotel pretending to be a four star hotel, they need to invest in a proper food and beverage manager and going back to trying to win local clientele. What’s sad about this hotel is that it’s in the most fabulous settings but let down by a lack of vision and poor leadership.

Leisure Partner

8/10

Excellent

29 Dec 2025

Aimee

There was a fist shaped hole in the bathroom door. During the night the room was extremely cold even after trying to adjust the heating.

We had a discrepancy over the final bill as we were charged ten pounds more than we had used. This wasn’t resolved as there

Partner

10/10

Exceptional

25 Dec 2025

aidan

Great hotel with great amenities and food! Would recommend.

Business_and_leisure Pet

8/10

Excellent

21 Dec 2025

Robert

Clean comfortable room. Good leisure facilities.

Partner

10/10

Exceptional

15 Dec 2025

Robbie

Yes

10/10

Exceptional

10 Dec 2025

Angela

I had such a relaxing time at Slaley Hall. My humans have brought me here twice, the staff are really pleased to see me and make a big fuss if me, which I love. Our suite was spacious, clean and comfortable. I had my own bed but the bed in the room looked very comfortable. The snacks I had were delicious, as was the food my humans ate, I heard them talking about how much they enjoyed their meals. Please could you fix the taps on the bath as every time they walked across the room they rattled against the bath and it woke me up. I’m looking forward to going back
From Jasper 🐾🐾🐾

2/10

Poor

07 Dec 2025

Lesley

Spa no food
Rooms need renovation
Terrible restaurant service

Partner

8/10

Excellent

06 Dec 2025

kristopher

Great stay

6/10

Pleasant

29 Nov 2025

Alex

They offer a 10 percent discount on the total bill if you dine in the restaurant on the second night. They require you to show previous evening receipt.

8/10

Excellent

26 Nov 2025

Annette

Room was lovely overlooking golf course as was evening meal. Breakfast very poor both days and cold. Tom and Laura in restaurant both very attentive. Bar area lovely and sports lounge.

Leisure Pet

2/10

Poor

26 Nov 2025

Farzana

Not clean, items from previous guests present

Business Friends

10/10

Exceptional

20 Nov 2025

Cameron

Great pool, lovely staff and grounds

10/10

Exceptional

20 Nov 2025

Cameron

Lovely pool

10/10

Exceptional

16 Nov 2025

Margaret

Staff were very attentive, room was spotless and the beds were extremely comfortable. Food to a very high standard hot and delicious. Breakfast was an excellent choice. The spa and pool was brilliant. All in all, I would highly recommend this hotel. Had an amazing mother and daughter weekend.

Leisure Family

10/10

Exceptional

10 Nov 2025

Alfie

Beautiful building and surroundings

Leisure Friends

2/10

Poor

04 Nov 2025

Nana

There are not many breakfast item options.
The drinks in dispensers are watery and tastes terrible!! They don’t even look appealing to want to taste.Not even orange juice was any better..Ps:Add pineapple juice/mango juice at least to that display,The dispensers and the dispenser area looks dirty and their beverage machines are on the line up but are all faulty.The restaurant floors and chairs are not properly cleaned.The water in the sinks takes forever to drain away.Broken bathroom door..outdmoded TVs,no access to YouTube etc.
I didn’t enjoy my stay..it’s prolly a hotel for golfers who don’t really bother indeed..you could do better 👍.Scott at the pool gets my 4 stars and the lady housekeeper gets my 5 stars.

8/10

Excellent

03 Nov 2025

Judith

Stayed at Slayley Hall in lodges on a number of occasions , 1st time in the hotel . Staff very good , breakfasts same , though coffee machines ( 3) all broke on our last morning

Partner

6/10

Pleasant

02 Nov 2025

Dennis

Very tired rooms with the feel of underinvestment over a sustained period of time. Not an appealing hotel that I would rush back to.

Leisure Partner

10/10

Exceptional

31 Oct 2025

Eileen

Ah love this hotel , everything is just spot on. So relaxing and kids loved the pool. Can’t wait for the next trip.

8/10

Excellent

29 Oct 2025

Joanne

Clean room, offered to do room daily , lovely towels , great facilities ie pool and games room..

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Lynn

All the staff were amazing and very friendly and made us feel very welcome

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Stephen

Excellent Stay at Slaley Hall

Excellent from start to finish. Room cleaned every day, Breakfast was lovely, good choices available. Quiet and comfortable. Thank you

Partner

8/10

Excellent

26 Oct 2025

Michael

Hotel is excellent and check in smooth, good options for family and the local area and events centre are amazing. Service at the restaurant was a little slow.

Leisure Family

8/10

Excellent

23 Oct 2025

Kevin

Lovely grounds, nice breakfast, evening meal was fine. Staff could do with a bit of help though.

Partner

10/10

Exceptional

16 Oct 2025

Jenny

Lovely pool and the breakfasts were great. Nice to walk around the woods nearby. Really enjoyed our stay :)

Leisure Family_with_children

8/10

Excellent

15 Oct 2025

Catriona

This is our third time at Slaley Hall and we enjoyed it again. Great breakfast, nice room and lovely surroundings. Great for the dog and very peaceful.

Leisure Pet

10/10

Exceptional

13 Oct 2025

Gerald

Excellent hotel in quiet location

Hotel is stunning inside and out. Staff all friendly but service at the bar tended to be slow due to only having one set of pumps for draught beers and with a large amount of guys who had just finished their rounds of golf and wete a bit thirsty, but not a major issue.

Partner

8/10

Excellent

13 Oct 2025

Kirstiann

Clean room, although it smelled like damp slightly and there were flies in the bathroom.

The hotel itself was lovely and the dinner and breakfast was very good.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Tony

Awesome trip!
Previous visits were for business so visiting for leisure this time made a lovely change, and the experience was just what we wanted.

Partner

8/10

Excellent

02 Oct 2025

Claire

We stayed for two nights and really enjoyed our stay. Clean comfortable rooms in a lovely setting

Partner

10/10

Exceptional

01 Oct 2025

Bernadette

Relaxing overnight Spa break in beautiful hotel/su

We have stayed at Slaley Hall a few times and always enjoyed our time there, it is our 'go to' place for a mini break. The Spa is very relaxing and the treatments/therapists are excellent. The staff on reception, the dining room and bars are all friendly, welcoming and willing to help. Big shout out to Marcus on reception who kindly offered to help get our bags from the car as my husband has mobility problems. Thank You , we will be back :)

Partner

10/10

Exceptional

22 Sep 2025

Ulf H

Good stay but fairly expensive

Leisure

10/10

Exceptional

21 Sep 2025

Sandra

The spa was lovely had two treatment , felt so relaxed afterwards and the staff was so pleasant and helpful . If I had to pick a fault there was not enough beds around the pool for everybody

Leisure Partner

10/10

Exceptional

19 Sep 2025

kelly

Definitely recommended this hotel

Lovely hotel. First time visiting and very impressed.

Partner

10/10

Exceptional

18 Sep 2025

Sandra

Beautiful place to spend time, lots of lovely lounge areas to sit and read or enjoy the views. A number of marked walks in woods and around the two golf courses. The staff were very friendly and helpful. I have only one suggestion that they consider a bookcase with books left by guests.

2/10

Poor

11 Sep 2025

Yvette

Won’t be going back

Started off very badly as the room was next to a lift. I hate loud noises especially mechanical ones that go on and on. I didn’t sleep well even though we were very tired after 260 mile drive.

Partner

4/10

Poor

08 Sep 2025

Paul

Not had service this bad for a while

Extremely let down by restaurant, which overshadowed what was otherwise a lovely stay. The hotel itself is beautiful, with a great pool area, comfortable rooms, and genuinely helpful reception staff who couldn’t be faulted.

Unfortunately, the restaurant was a complete disappointment and left us with a very negative impression of the hotel overall. We sat down for dinner at 7:15 with our daughter, but it took almost 50 minutes just to get our drinks, despite asking multiple times. Even worse, our food didn’t arrive until 9:50—over 2 hours and 45 minutes later. By then, our daughter was absolutely starving. We weren’t the only ones either—the family seated next to us had children who actually fell asleep at the table while waiting.

It was clear that larger groups arriving after us were being prioritised, which was incredibly unfair and unacceptable. To make matters worse, when our daughter’s dessert finally came, the donuts were microwaved, rock hard, and completely inedible.

Overall, the restaurant service was shocking and left a bitter taste, which is such a shame given how good the rest of the hotel is.

Friends_and_family Family

8/10

Excellent

01 Sep 2025

Michael

The room was large & clean. Freeview on tv but no apps available. We had a couple of issues. Service at evening meal wasn't great. The waiter struggled to take the order. Said it was new equipment. If so training before service would have made for a more professional experience. I opted for the lamb rump which tasted as if it had been rolled in flour not cooked out. A very odd taste & texture. Noone came to check if our meals were ok. The manager came to ask if we wanted dessert as he could see we had been waiting a while. The waiter then tried to take our drinks before we had finished. The next morning at breakfast I had to ask 3 different members of staff for a teabag & wait about 15 minutes before I got one. Possibly because they were a little short on staff. The cooked breakfast was ok. I liked that you could order eggs or pancakes. We enjoyed a swim in the pool & made use of the sauna before we left. Our bathroom was a little tired. We had quite a deep bath with the shower over it which may have posed problems for those less mobile. I would've preferred a walk in shower. The room was at the end of the corridor which was quiet however the view was over a flat roof so no scenery to admire unfortunately.

Leisure Partner

8/10

Excellent

28 Aug 2025

Frederick

Very slow service in the restaurant, even to the point of not even returning to the table to take a dessert order.
Mildew around shower tray.
Noisy during evening out side room.

Leisure Partner

8/10

Excellent

28 Aug 2025

David

Lovely building pleasant staff

Leisure Partner