Vine Hotel by Marstons Inns

10/10

Exceptional

07 Mar 2026

Sarah

Our stay at the vine was lovely,
Pros convenient right in the centre,
Loverly friendly staff.
Breakfast was delicious.
Comfortable beds, plenty of towels, tea coffee facilities.
Cons, steep narrow stairs upto the top floor, really squeaky floor boards in the room kept waking others up in the room when getting up to use the bathroom in the night.
Second time I’ve stayed and would definitely visit again.

6/10

Pleasant

25 Feb 2026

Clare

Although the room was clean, the bathroom needed attention. Stained toilet and bath. Obviously quite dated.
No communication with the staff apart from checking in. We were literally just left to it. No one asked how our stay was on checking out which I found disappointing.

Partner

10/10

Exceptional

23 Feb 2026

Robert

Great introduction to The Vine hotel, very friendly staff.

10/10

Exceptional

22 Feb 2026

Freya

Helpful staff and lovely breakfast.

Partner

10/10

Exceptional

21 Feb 2026

valerie

Room was was comfortable staff fantastic food excellent

Partner

10/10

Exceptional

20 Feb 2026

Carole

Staff - were amazing nothing was too much trouble they were very welcoming.
Room - although needed a little upgrading it was clean warm & welcoming.
Food - in the bar was of a good standard, breakfast was lovely & served piping hot.
Staff - nothing was too much trouble.

Partner

8/10

Excellent

14 Feb 2026

Beth

Great staff when arrived. Lovely hotel and are only negative (but didn’t effect our stay) was the incredibly creaky floorboards.

Friends_and_family Family

10/10

Exceptional

23 Jan 2026

Sandra

Very friendly staff. Great location

Partner

4/10

Poor

22 Jan 2026

adam

Room and communal areas disgusting and dirty. Poor for Marstons. 1 star

Business

10/10

Exceptional

16 Jan 2026

susannah

Left too early to have breakfast. The lady booking me in was very pleasant

Self

10/10

Exceptional

05 Jan 2026

Chris

The room was a little tired but this was to be expected at Stafford's oldest inn! The food was good, as was breakfast. However, it was the staff who made the stay memorable. Both ladies were very welcoming and couldn't do enough to help us, even holding our baby for a while when we ate dinner so we could use both our hands! We would happily stay here again.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Donna

All perfect, warm and cosy for this winter! they all were really kind 💛 thanks!!

Partner

4/10

Poor

29 Dec 2025

Melanie

Bathroom had mold on the tiles in the shower. Did not appreciate the door knocking around 8.30 am and the manager stating that the room we were checked into is showing as empty and stating that she would check that we should be in there. Quite bizarre. Disappointing stay

Leisure Partner

8/10

Excellent

27 Dec 2025

Marion

Spacious comfortable room. If you struggle with stairs make sure to try get a ground floor one a the stairs are steep and narrow wirh awkward doors. Car park is good but it's first come first serve and there are no spaces reserved for blue badge users. Staff were very busy last weekend before christmas, which nay account for some short exchanges. Excellent location.

Leisure Friends

4/10

Poor

18 Dec 2025

Chris

Told breakfast would be around 30 minute wait at 8am, wouldn't accommodate a simple request to have bacon and sausage sandwich to takeaway on 2nd day. I wouldn't stop here again. My last 2 night stay was great with mo issues

Business Self

6/10

Pleasant

18 Dec 2025

Chris

Breakfast was hard work, 1st day told it was a 30 minute wait at 8am for a booked and paid for std Breakfast.
2nd day just wanted a simple bacon sausage sandwich in foil to takeaway but wasn't able to accommodate it. Previous visit was great, from this experience 2nd time i will book somewhere else for midweek 2 night stay in Stafford

Business Self

8/10

Excellent

18 Dec 2025

Tony

Staff were very efficient and helpful. Check in process very quick and although we arrived very early there were no issues.
The room was clean and tidy , but due to its age floors and stairs could be a bit creaky. However what would you expect from the oldest pub in Stafford.
Good value and would book again.

8/10

Excellent

18 Dec 2025

Ian

Room spotless, staff very courteous, would recommend hotel

Business

6/10

Pleasant

17 Dec 2025

Matt

The staff we're helpful and friendly and well-meaning. The inn is very traditional and a bit of a maze to get around.
The bedroom was well proportioned and clean, if a little tired. The mattress was a little soft for me, but comfortable enough.
The bathroom left a little to be desired, with standing water stains in the bottom of the bath and around the toilet. There was also a used towel left hanging over the shower rail.
My dinner order didn't go through to the kitchen and by the time we spotted it, the chef had gone home for the evening. The staff were really apologetic, however, and refunded the cost with no fuss and comped me a drink.
All in all, it was fine for a nights stay on business.

Business

8/10

Excellent

07 Dec 2025

Kamran

Good food, the eveing meal i had a steak and it was brilliant. Overall Great food, amazing staff, really like the place. However with the building being older at night you can hear every step people make above you. So if you are a light sleeper this may be an issue. Although a pub after 2330ish it was generally pretty quiet.

Business_and_leisure Friends

10/10

Exceptional

29 Nov 2025

Gary

As always decent

Business

8/10

Excellent

21 Nov 2025

Patricia

The hotel staff were welcoming and helpful. It is the oldest hotel in Stafford and is a little bit run down. The bar/restaurant is atmospheric and friendly and was busy the weekend that we stayed. The hotel room was comfortable but could do with a bit of an update.

Friends_and_family Friends

10/10

Exceptional

21 Nov 2025

Christian

Good value for money stay in Stafford, very friendly & helpful staff and clean /comfortable rooms. Breakfast was freshly cooked which was a nice bonus

Business

10/10

Exceptional

16 Nov 2025

Michelle

Lovely stay close to the theatre and pubs

Partner

6/10

Pleasant

16 Nov 2025

Charlotte

Awful old lady on reception . Who was so unprofessional

6/10

Pleasant

14 Nov 2025

Graham

Sufficient

Partner

4/10

Poor

09 Nov 2025

Aaron

Staff were really friendly. Bed was quite hard and would have been nice to have had two pillows each.

10/10

Exceptional

05 Nov 2025

Samantha

Good night sleep

10/10

Exceptional

31 Oct 2025

Paul

Very old pub. But good quality room, friendly staff, excellent checkin & checkout. Free car park. Food good in the pub area.

Leisure Self

4/10

Poor

29 Oct 2025

Andy

Bathroom needed a extensive deep clean throughout, especially the bath. Bed rucked up and on inspection found a waterproof mattress protector, not something expected on an adult bed. However this being moved showed a very stained mattress and on checking the other bed that mattress was also stained.
Staff were pleasant and very helpful, it seemed there was only two ladies most of the time trying to do everything.

10/10

Exceptional

29 Oct 2025

Adele

Lovely rooms and breakfast was excellent great service. We will definitely stay again

8/10

Excellent

20 Oct 2025

Nikki

Central location with free parking. Its an old building and rooms ok but limited by age of building, however they were very clean and bed comfortable. Steep stairs not suitable for anyone with limited mobility.

8/10

Excellent

09 Oct 2025

JOHN

An excellent breakfast served by a lovely lady .

Leisure Partner

4/10

Poor

06 Oct 2025

Dawn

Parking is a farce, 27 rooms only 12 parking spaces. The whole of the outside area is double yellow lines, so if you don’t get a space you have walk a long way to park your car. What makes it worse they have a system that people who work close by can park at The Vine, how stupid is that. The outside of the building is quaint but the inside needs renovating really bad. Suffice to say we won’t be going there again. Oh by the way we paid over a 1000 pounds for 2 weeks, not worth it.

8/10

Excellent

01 Oct 2025

Steven

,

8/10

Excellent

23 Sep 2025

Patrick

Staff were lovely, hotel is ideal for the theatre and shops.

Partner

10/10

Exceptional

23 Sep 2025

Mark

Excellent service

4/10

Poor

22 Sep 2025

Dave

Very dirty rooms

10/10

Exceptional

21 Sep 2025

mark

Great value

Room was spacious and clean and friendly staff. Great value for money with parking on site.

Bar area near pool table seating a bit tired but didn't affect our stay at all

Friends_and_family Friends

10/10

Exceptional

18 Sep 2025

Michael

Very pleasant

Self

8/10

Excellent

11 Sep 2025

David

Good location, comfortable room.

Good central location. Clean comfortable room. Friendly staff. Bathroom was fine, but the shower was old, and drained very slowly.

Self

6/10

Pleasant

07 Sep 2025

Sylvia

Meal service was appalling. A major shortage of staff. If staying here strongly recommend going out for meals. We waited over 40 minutes for anyone to even take our breakfast order and then a further 25 minutes for anything to appear. Evening meal no service after 7.45 despite being told the kitchen was open until 8.00pm. told the reason was the chef was stressed and could not cope.

Leisure Partner

10/10

Exceptional

30 Aug 2025

harokd

very convenient and staff very frriendiy; steeped in history

Leisure Self

8/10

Excellent

27 Aug 2025

Verified traveler

Pleasant stay

Warm welcome, comfortable bed and cosy bar. Stairs might prove a challenge to less nimble guests as a very old building, Grade 2 listed. Lots of character!

10/10

Exceptional

18 Aug 2025

Tim

Great stay. Room was ready early, really comfortable.

Staff were super helpful and friendly.

Excellent breakfast too.

Leisure Family

6/10

Pleasant

17 Aug 2025

Michael

Was nice

Leisure Family

10/10

Exceptional

10 Aug 2025

Annie

Lovely little pub

Love this place so friendly and welcoming. Checked in early

Self

10/10

Exceptional

05 Aug 2025

Annie

Fabulous

Felt like coming home Yvette is so helpful and kind. Parked in the car park and came back when my room was ready. Fantastic super size bed and kettle, fan etc. and right in the heart of town.

Self

4/10

Poor

30 Jul 2025

Verified traveler

Unpleasant

One night stay, room was far too hot this made it very difficult to sleep. Floor boards squeaked both mine and rooms above. Could hear people in other rooms. Stains on towels and carpets. Mould in the bathroom and a sticky floor.
Staff were nice , food was good but the room was a real let down, paid over £100 absolutely not worth it

Self

10/10

Exceptional

25 Jul 2025

Kaine

Amazing experience, lovely staff very talkative & helpful, hotel & pub itself is beautiful & atmosphere is great

Partner

4/10

Poor

20 Jul 2025

Marianne

The room was stuffy, so the window had to remain opened. Noise until 3am in the street: flushing toilets every 1/2 hour (or water noise?) There was some loud music in the pub opposite, but it stopped at about 9:30pm, so ok. There was no proper restaurant, just basic pub food. As for breakfast, as it is only served from 9am on Sunday, I will have to skip it. Just hope I can get out of the car park before that. Also, money was taken the day before, when it was supposed to be paid \"at the property\". So much for free cancellation. Also too many emails for confirmation, check in, check out etc Tiresome.

8/10

Excellent

15 Jul 2025

Karen

The Vine is a very old and quirky hotel and pub but ideally situated with own free parking. The staff were extremely helpful and pleasant.

Leisure Partner

10/10

Exceptional

14 Jul 2025

Gary

Simple effective and clean

Nice town centre venue for an overnight - nice staff and good facilities. Great price

Business

8/10

Excellent

13 Jul 2025

Verified traveler

Vine hotel

Nice hotel older style property which was nice staff nice , little noisy outside as it was a Saturday closed window and put fan on for a while then opened later good value

Self

8/10

Excellent

10 Jul 2025

Paul

Have stayed many times before and will stay again very handy for visiting relatives around Stafford. very reasonably priced and staff are always friendly and helpful.

10/10

Exceptional

09 Jul 2025

Lyn

Staff were really kind and helpful. Will stop again.

Business Partner

10/10

Exceptional

05 Jul 2025

Ann

Excellent value for money

This hotel was a third of the price of a pub up the road and twice as good..lovely staff and room was lovely, well aired, big kettle, nice cups, fab, iron hairdryer etc.

Self

8/10

Excellent

30 Jun 2025

lucy

The bath didnt hold water and they guve you a kettele and cofee and tea but not alot of sugar they need to be offering more sugar

10/10

Exceptional

28 Jun 2025

Sarah

Great, friendly hotel. Fan location.

Leisure Partner

10/10

Exceptional

15 Jun 2025

Mark

All good

Business

10/10

Exceptional

07 Jun 2025

harokd

bery friendly ;very historic

Leisure Self

10/10

Exceptional

31 May 2025

Ann

Hotel perfect for my one night stay

Self

6/10

Pleasant

28 May 2025

Stephen

Heating off

Self

6/10

Pleasant

25 May 2025

Susan

Very old and interesting inn. It was very difficult to find. Some of the staff were irritable or condescending- probably just having a bad day. Nice pub.

Leisure Family

8/10

Excellent

18 May 2025

Heather

Good stay In Centre of Stafford

The Vine the oldest coaching inn in Staffordshire.
We were given a warm welcome and allowed to check-in early as they had a room available. We were asked about breakfast and we needed information on gluten free items as my husband is Coeliac, they kindly provided a separate sheet with the options on.
Although the building is old the room was clean and the large bed very comfortable. The bathroom was large and the shower adequate.
The staff were friendly and helpful and made us feel welcome.

Partner

10/10

Exceptional

17 May 2025

harokd

staff very helpful and friendly; the vine is a bit of old stafford that staffordians loved and should be cared for

Leisure Self

4/10

Poor

11 May 2025

Heidi

Rooms not clean tiny stairs to rooms every out dated. Would not use again

Business_and_leisure Family

6/10

Pleasant

02 May 2025

Sue

The property is as expected for its age. Room was small but comfortable. The shower was powerful and hot but needed some TLC. Shower tray and tiles needed a good clean or refurb. My husband cleared a blockage as the shower tray filled up completely with water.
The biggest complaint we had was the food. We ate there on the first night and my steak was burnt and very overdone on one side ( ordered medium rare) Also unable to cut until turned over. My husband's burger was also overcooked. Ww mentioned this to staff and she said that she would tell the chef the next day. We could not have asked for any replacement meal as the food was not served after 8pm and the chef was no longer there.
The first mornings breakfast was fine but on our second morning, we both ordered omelettes. These were extremely well cooked with black burnt and crispy edges. They were inedible! We told the waitress and the chef. He said when asked that they are always cooked like that. He looked completely shocked and unconcerned. We ended up with cereal and toast!
Do not recommend the food at all.

10/10

Exceptional

23 Apr 2025

Angela

Truly a Friendly Place

Really excellent, friendly service and we had been very kindly remembered from the previous year. Recommend 10/10!

Partner

10/10

Exceptional

20 Apr 2025

David

Very friendly welcome at reception. No fuss check-in. Very characterful building. Great choice of food and drink. Excellent location. Looking forward to going back.

Partner

10/10

Exceptional

15 Apr 2025

Clive

We liked its central position olde world ambience and lovely friendly staff.

Leisure Partner

10/10

Exceptional

13 Apr 2025

Elizabeth

Well 2nd time of going to the vine, Mitchell greeted us, what a happy guy, nothing is too much trouble for him, breakfast is freshly cooked, the other staff were great, rooms, comfortable and clean

Leisure Partner

10/10

Exceptional

13 Apr 2025

brenda

Our room was ideal in the building at the rear with bus stop just round the corner. The main Hotel building still had wooden beams so very characteristic and the staff were very friendly.

10/10

Exceptional

05 Apr 2025

Janet

Nice Hotel

Friendly warm staff. Comfortable rooms. Breakfast service on slow side

Friends_and_family Friends

10/10

Exceptional

24 Mar 2025

Verified traveler

Great stay!

Very welcoming manager and staff, fantastic dinner options that were extremely good value for money and a very handy location to get to the Staffordshire Showground.
The only thing that was a bit odd was that, while our room was freshened up every day, the sink didn't get cleaned at all. My husband is a bit of a messy shaver and I am always very happy not to have to deal with the aftermath when staying in a hotel, so I was very surprised to find that part of the bathroom still untouched both days.
Nevertheless, we enjoyed our stay and will be back!

Business

8/10

Excellent

23 Mar 2025

Nan

The location was good, free parking but unfortunately, it was full on the day, so had to park at a near by long stay. The staff were nice and friendly as always. The room needed a little bit of an update and maintenance for the price (£100 a night)

10/10

Exceptional

22 Feb 2025

ross

Great place at a great price

Leisure

8/10

Excellent

20 Feb 2025

Ray

Free parking and in the town

Leisure Partner

10/10

Exceptional

19 Feb 2025

Claire

We had a lovely time at the vine although it was a short stay we were warmly welcomed and comfortable

Partner

10/10

Exceptional

13 Feb 2025

Sammy

Perfect location if visiting the Gatehouse Theatre

Perfect location as we were going to the Gateshouse Theatre, which was just a few minutes walk. We did eat there and the food was nice. The room was ideal for the evening, the only negative was we couldn't turn the radiator off or down. Staff throughout were very helpful and friendly. We would stay there again if we were in the area.

Partner

6/10

Pleasant

02 Feb 2025

Caroline

Had a great stay at Vine in Stafford, staff were lovely, food was great, room was great, price was great BUT when we were trying to go to sleep someone in the room above came to back and thudded around like an elephant for about an hour. Every time I nearly fell asleep there would be more REALLY loud banging around. Then, in the morning (a Sunday) at about 8am the banging, thudding, talking, was going on for over an hour again.

I was trying to sleep to make up for the disturbed night in the morning but much to my dismay the racket kept waking me up again just as I drifted off. I left Vine feeling EXHAUSTED because of the relentless thudding.

It was so loud it almost sounded like they were purposely trying to thud as loud as possible.

Leisure

6/10

Pleasant

01 Feb 2025

Damon

Bedroom was fine. Bathroom not so much.

Double bed was two singles so you get the inevitable dip in the middle. Toilet was so close to the radiator, having long legs I had to try and not burn my knee. Shower drain was no good. Within 2 mins I was up to my ankles in water so had to keep turning it on and off and the shower leaked so had a lovely wet bathroom floor.

Self

6/10

Pleasant

01 Feb 2025

Rachel

Pub hotel in need of a makeover

This is a basic pub hotel in serious need of refurbishment. The room was ok, a worn carpet with a couple of stains but clean overall. The bathroom was a disgrace, stains on the sink and mould in the shower cubicle. Everthing looked dirty. Horrible stained lino on tbe floor too. The breakfast and service were good. It's a shame because this is a nice pub, it just needs some investment in the rooms.

Self

8/10

Excellent

15 Dec 2024

harokd

stay was fine

10/10

Exceptional

25 Nov 2024

Ras

Amazing stay

Leisure

10/10

Exceptional

23 Nov 2024

Timothy

Perfect choice for a Theare based break!

Excellent choice for a 1 night stay to go to theatre nearby! Thanks to Mitchell on Reception & also sometimes in bar.
We would deffo recommend!

Partner

10/10

Exceptional

23 Nov 2024

Keith

A great location at the center of Stafford. Our room was clean and well prepared. The staff were very helpfull and the pub made a welcome change from those soulless budget hotels. I'd definitely recommend this place to anyone
Free parking was an added bonus but could do with a few electric car changing points

Leisure Family

10/10

Exceptional

17 Nov 2024

Carol

Excellent stay

Lovely cisy hotel/pub
Rooms very spacious. Comfortable bed
Staff are vert friendly, can't do enough for you.

Partner

10/10

Exceptional

16 Nov 2024

Christine

Near to the gatehouse theatre

Leisure

8/10

Excellent

11 Nov 2024

Edward

Good old fashioned pub with rooms. Really friendly staff, room nice. On a side street, in centre of town, ten minutes walk from train station.
Only criticism is that the shower in my room wasn’t great, but the water was hot, which is the main thing.

Leisure Self

10/10

Exceptional

04 Nov 2024

Glen

Rooms are a little dated but spacious, warm and the bed was very comfortable.

Parking was great with a barrier controlled car park behind the hotel.

Business

10/10

Exceptional

03 Nov 2024

Paul

Lovely cosy property in a pub in town centre with parking . Very hospitable staff

Leisure Self

8/10

Excellent

03 Nov 2024

LISA

Good value to stay centrally in the town. Rooms are clean and comfortable

Leisure Partner

10/10

Exceptional

30 Oct 2024

Olive

The Staff were very efficient helpful and friendly food was very good definitely come back when in Stafford thanks to staff i felt very safe being on my own

Leisure Self

8/10

Excellent

27 Oct 2024

Elaine

Basic hotel in need of refurbishment but comfy bed , quiet room , free secure parking, lovely breakfast and nice staff .

Friends_and_family Family

10/10

Exceptional

27 Oct 2024

Daljinder

Very good

We had a good stay although we were at wedding most of the time
Mitchell at the front desk greeted us , was very welcoming and very polite , very good customer service by him .

Friends_and_family Family

6/10

Pleasant

24 Oct 2024

Paul

Close location to the centre of town. Great close to the centre and nice places to eat. Staff great, rooms are very tired though and not good value for money

Business Friends

6/10

Pleasant

19 Oct 2024

Gayle

Friendly staff, but dated.

Good location, friendly staff, cheap price.

Very dated, needs a good lick of paint.

If you just need a place to stay overnight then one to consider.

Friends_and_family Friends

8/10

Excellent

19 Oct 2024

Ian

Staff are A1, the lady who checked us in and served behind the bar was very friendly as was the chef. Our food was lovely, the best cooked steak I've had for a long time

Leisure Partner

6/10

Pleasant

08 Oct 2024

Nicola

The room was tired and looked very worn, the bathroom had obviously been cleaned but was very marked and mucky looking. Carpets were very stained and mucky too.

Comfy bed, good location as its central and surprisingly quiet (mid-week stay).

Leisure Family_with_children