Name: Stone House Hotel A Bespoke Hotel
Address: Stafford Road, Stone, ST15 0BQ, GB

8/10

Excellent

21 Jul 2026

Philip

No air-conditioning, no fridges in the room were the only disappointing things.

Restaurant was good, swimming pool very small, Gym facilities poor

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Tracey

Beautiful friendly well kept hotel restaurant gym and bar beautiful relaxing atmosphere

Partner

6/10

Pleasant

16 Jul 2026

Rich

I want to give a really balanced view about The Stone House Hotel. I was staying for two nights on business and I found all of the colleagues that worked there to be extremely friendly and helpful. The food served is of a high quality. I had both the breakfast and items from their Indian menu - everything was really good.

The downsides are: there is no air conditioning in the hotel. I know we are in the peak of summer but the rooms were stiflingly hot - the single fan provided just wasn't able to provide any comfort. The hotel's wi-fi is woefully poor, it made trying to work really frustrating and time consuming. There were times where I had to wait 15 minutes to connect to the wifi and then the connection was unstable at best.

Although the staff and the food were great, I would need to consider carefully a stay at The Stone House hotel as good wifi is essential, as is being abl to control te temperature of your room.

Self

6/10

Pleasant

13 Jul 2026

Stacey

Lovely Hotel & Rooms, Staff Very Polite However The Rooms Were Unbareably Hot!! Even With A Fan & Room Cooler We Was On Verge Passing Out It Was Awful. NO Aircon! We Was A Party Of 3 Couples Over 3 Rooms, All Rooms Were Stupidly Hot. We Barely Slept 3hrs Due To This, Probably Ideal For Winter But Id Avoid In Any Summer Months. Such A Shame For Such A Nice Hotel

Friends_and_family Friends

4/10

Poor

12 Jul 2026

Megan

No air con in the room just a very noisy fan and a window that hardly opened meaning it was very uncomfortable to sleep in the room. Got woken up by the fire alarm going off in the hotel at around 9.30am and all had to leave the hotel, no explanation as to why it went off, just told to go back in the hotel. No offer of compensation like a later check out or anything. Staff are nice, especially the cleaners. Probably would’ve been a nice stay in the winter with no fire alarm as a wake up call.

Partner

10/10

Exceptional

10 Jul 2026

Wayne

Clean room comfy bed lovely shower

Friends_and_family Family

8/10

Excellent

07 Jul 2026

michael

Very nice hotel and friendly staff. Leisure area could have been cleaner but still not to bad. Breakfast was delicious

Partner

10/10

Exceptional

07 Jul 2026

Peter

Very Good in all respects.

Partner

8/10

Excellent

23 Jun 2026

Scott

Great staff good food
Room very hot, could have done with a fan as a minimum
That said, it was a very hot day.
I will be back!

Self

8/10

Excellent

21 Jun 2026

Marcus

Very nice breakfast selection

Partner

10/10

Exceptional

14 Jun 2026

S

Excellent hotel. Friendly staff, quiet grounds and the kids loved the pool.

Rooms and hotel were spotlessly clean and plenty of room outside for the kids to run around safely, nice little garden too but tucked away at the back.

Family_with_children

4/10

Poor

11 Jun 2026

Kaspar

Good location but very expensive for the quality of the hotel. Bathrooms are mouldy and rooms are generally poorly maintained. There is no ventilation in the rooms so you end up needing to open the window. It’s also very humid inside the room when it rains.

Self

10/10

Exceptional

09 Jun 2026

Henry

All good thanks, great breakfast

Self

10/10

Exceptional

07 Jun 2026

Craig

Only stayed for one night while a guest at a wedding nearby so didn’t have time to make full use of the amenities but staff were polite, helpful, hotel was clean, rooms comfortable, and breakfast good quality in a pleasantly appointed dining room

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Mark

We've stayed here several times now and always enjoyed our stays. Rooms are clean and comfortable, the bar and restaurants offer a good range of food and drink and the wife particularly enjoys taking a dip in the indoor pool. Staff are friendly and efficient. Already looking forward to our next stay

Partner

10/10

Exceptional

31 May 2026

Jess

Great option. Quiet, clean and staff were great. Breakfast is very lovely too. Room was a brilliant size.

Friends_and_family Family

2/10

Poor

28 May 2026

Matthew

The hotel left heated towel rails on during the middle of a heatwave. Two visits to reception led to provision of a useless fan. Despite complaints to management no partial or full refund was offered on the basis it was a hot weekend. This is without doubt the worst place I've stayed. Avoid unless you want to melt in the room followed by a good old fashioned dose of Management gaslighting....

Friends

10/10

Exceptional

24 May 2026

Maria

Great place to relax, swimming pool,jacuzzi, garden, dinner all amazing

Friends_and_family Family

8/10

Excellent

17 May 2026

Cheryl

I only have an issue with the Spa Center that the Jacuzzi was not clean, dirty residue around water line. However the swimming pool was nice and clean and the changing rooms very nice and clean also. My room was spotless and lovely decor and clean bathroom. Very happy with it. Staff were also very nice. breakfast was very nice, freshly cooked hot breakfast alongside buffet. I would have given higher stars had all areas been clean. I would happily return to this hotel again.

Self

6/10

Pleasant

04 May 2026

Chris

Room very hot no cooling

Friends_and_family Friends

6/10

Pleasant

23 Apr 2026

Mark

A good walk from Stone.
Air con extract outside bedroom window was noisy.
Basin & shower too close together.

Self

8/10

Excellent

20 Apr 2026

Joanne

Hotel a bit dated but clean and tidy
The pool is lovely and warm and the food was great

Partner

8/10

Excellent

13 Apr 2026

Teresa

Yes all good

Family

10/10

Exceptional

08 Apr 2026

Jason

Great hotel perfect location..excellent parking and service ..David a fantastic host

Friends_and_family Family

6/10

Pleasant

07 Apr 2026

Kirsty

Pricey for the condition of the property and facilities.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Euan

Very friendly and welcoming, excellent food

Friends_and_family Friends

10/10

Exceptional

31 Mar 2026

Henry

Great place to stay

Self

10/10

Exceptional

29 Mar 2026

Ruth

The hotel was charming. The room was pleasant and a good size. We enjoyed the pool, sauna and Jacuzzi. The breakfast was good

Partner

10/10

Exceptional

29 Mar 2026

Amanda

The room was clean with everything we needed.
The breakfast was delicious. Would highly recommend.

Family

8/10

Excellent

25 Mar 2026

Ian

All good as always !

Breakfast was lovely, just sort a decent brown sauce out and I’ll be v v v happy 😂

Business

8/10

Excellent

23 Mar 2026

Emma

Hotel was nice, clean rooms. Tried to use spa facilities but were not able due to swimming lessons which we did not know were happening and did not expect from a hotel. The reception doors are locked after 11pm and we had to phone security to be let in.

Partner

8/10

Excellent

20 Mar 2026

Marc

Good

Partner

6/10

Pleasant

16 Mar 2026

Victoria

House keepers as I was leaving my room were the most friendly and helpful couldn't do enough to help me and my partner reception staff and management team didn't want to know about issues or concerns

Partner

8/10

Excellent

12 Mar 2026

David

Good one night stop

Self

10/10

Exceptional

10 Mar 2026

Phil

Great hotel - brilliant staff - stunning food - good value - no complaints

Business

8/10

Excellent

09 Mar 2026

Nick

We had a large room, it was warm, the en suite was more than adequate.

Partner

10/10

Exceptional

28 Feb 2026

Henry

Everything great as usual’s

Self

10/10

Exceptional

15 Feb 2026

Lynne

Everything was absolutely first class couldn’t of wanted anything more

Partner

10/10

Exceptional

09 Feb 2026

Mike

Great room,clean throughout,2 excellent restaurants
outstanding service and meals we had,head waiter could
not do enough to please.regards Mike Bewdley.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Phil

The Stone House Hotel in Stone, Staffordshire is an absolute hidden gem and a place that genuinely takes you by surprise in the best possible way. From the moment you walk in, the stunning décor sets the tone—elegant, warm, and full of character, striking that perfect balance between classic charm and modern comfort.
But the real show-stopper? The Indian food. This is not your average hotel dining experience. The flavours are bold, authentic, and beautifully presented—clearly cooked by people who truly know their craft. Every dish feels thoughtfully prepared, rich in spice, and absolutely packed with flavour. It’s the kind of food you’d happily travel for, let alone stumble upon in a hotel restaurant.
Service is welcoming and attentive without being overbearing, adding to the relaxed, high-quality feel of the whole experience. Whether you’re staying over or just visiting for a meal, the Stone House Hotel delivers on every level.
A wonderful venue, exceptional food, and gorgeous surroundings—if you haven’t been yet, you’re missing out. Highly recommended.

10/10

Exceptional

25 Jan 2026

Ged

Awesome - only negative is no hot chocolate in room or at breakfast - huge fail! Apart from that wonderful

10/10

Exceptional

10 Jan 2026

Gordon

The room was spotless, very neat and welcoming.
The staff are very courteous, kind of old-fashioned good manners, charming.

Partner

10/10

Exceptional

05 Jan 2026

Henry

Everything was great as normal, the food is fantastic !

Business

10/10

Exceptional

31 Dec 2025

Sharon

I never leave reviews but my god this hotel deserves the best from the property to the room and staff outstanding. We are booking again for next year

Leisure Partner

8/10

Excellent

28 Dec 2025

tracey

Beautiful place. Decorations stunning. All staff were so polite and welcoming except the one girl on the reception when we booked in. Very short and seemed fed up. Room lovely. Restaurant amazing. Love this place.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Anna

Great pool and facilities - lovely staff. Cosy feel

10/10

Exceptional

26 Dec 2025

Peter

Very friendly and efficient checkin on arrival.
Heating all switched on in room, when we arrived so was wonderfully warm.
Christmas stocking with some \"Goodies\"hanging on our bedroom door-knob on Christmas morning.
Excellent service throghout our stay.

Partner

10/10

Exceptional

24 Dec 2025

Jim

Rooms very clean and comfy.
Room service excellent.
Need to be able to lock ur room door from inside.

Leisure Partner

8/10

Excellent

23 Nov 2025

Jeremy

Clean and comfortable room, very warm. Enjoyed the sauna and jacuzzi!

Leisure Family

10/10

Exceptional

23 Nov 2025

Neil

.

Partner

6/10

Pleasant

10 Nov 2025

Gary

Room was ok but it was a maze of stairs to get there
Most of the staff were courteous
Food menu was mainly Indian or Chinese

Business

8/10

Excellent

09 Nov 2025

Rosalind

Cheaper breakfast would be nice.
One female member of staff didn’t have front of house manner, but others lovely. Jacuzzi and steam room fab.
Plastic bed protector on bed made it hot and incomfy but room very clean and stylish.

10/10

Exceptional

06 Nov 2025

Franco

Very nice stay and good food

Business

8/10

Excellent

02 Nov 2025

Michael

All good

Partner

10/10

Exceptional

31 Oct 2025

Jeanette

All staff working hard to give the best service.

Friends_and_family Family

8/10

Excellent

31 Oct 2025

cheung

Nice hotel

8/10

Excellent

31 Oct 2025

cheung

Nice hotel

Leisure Partner

10/10

Exceptional

31 Oct 2025

Cheung

Nice hotel

Leisure Partner

6/10

Pleasant

30 Oct 2025

Pam

the room was very nice but noisy, they moved me but it took way too long to sort this. Felt like one guy was having to do everything

Self

10/10

Exceptional

28 Oct 2025

Jayne

Great room, good breakfast & pleasant staff

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

cheung

Nice hotel

Leisure Partner

10/10

Exceptional

25 Oct 2025

Mark

I've stayed here several times now. The staff are friendly and efficient, the rooms are comfortable and well equipped, the restaurant is excellent, especially the Indian menu. I look forward to my visits here in the future.

Leisure Self

10/10

Exceptional

20 Oct 2025

Brandylyn

Fancy dogs!

Partner

8/10

Excellent

20 Oct 2025

Leanne

Room was lovely. Breakfast was nice but very small portions for the cooked breakfast. We had dinner in the restaurant, it was unclear there was just 1 restaurant with 2 menus. We ordered the steak, it was probably the worst steak we have ever eaten. Would stay again, but wouldn’t order off the main menu for dinner

Partner

8/10

Excellent

19 Oct 2025

Lindsey

Check in was quick and easy and our room was nice, spacious and comfortable. All staff were lovely, smart, polite, frindly and helpful at all times. The restaurant was absoloutly faultless, beautifully set out, great menu choices and food quality was amazing at a fair price. (As a family of 4, we had our evening meal in the Saffron restaurant, 3 adult meals and 1 childs) and all were above our expectations. The bar was also lovely, comfortable and spacious with a lovely outdoor covered area where we enjoyed our evening.
We did not use the gym area, it appeared very small and i only noticed 3 machines, but they looked decent. The pool area was also small, but functional with a hot tub and sauna room also. Whilst i did see a staff member taking water samples for testing whilst in there, i did also notice some areas of the pool that would benefit from some attention to detail with cleanliness, and the same for the small but functional changing rooms. The tiles and grout between them could use a deep clean, as could the bathroom in our room. I felt the standards in those areas were significantly lower than the rest of the hotel, which was on the whole lovely. A few finer finishes could see this hotel become a luxury stay. Over all, it was lovely and we would stay again, but would like to see the areas mentioned receive some attention.

Leisure Family_with_children

10/10

Exceptional

08 Oct 2025

Michael

Friendly staff, excellent service, nice setting, would visit again

Self

6/10

Pleasant

05 Oct 2025

Tina

Very friendly staff, excellent atmosphere, very good restaurant options. Shame about the continual hum of the air conditioning in my room

Business

8/10

Excellent

03 Oct 2025

gareth

Gym a bit small , but everything else was good

Business

8/10

Excellent

30 Sep 2025

Raife

Who cares about eco friendly

Nice Hotel... good sized room.
Good restaurant and breakfasts.
Nice people
3rd visit and luckily it hasn't changed.
Questionnaire gives a rating on eco friendly...
Quite frankly couldnt give two figs...
I want comfort good atmosphere, good food and on that this hotel delivers.

Partner

8/10

Excellent

30 Sep 2025

lee

Well what a lovely hotel 3 Star but so very near a four we loved our stay here and will be back

Partner

8/10

Excellent

29 Sep 2025

Charles

Great (garden) room, but up and then down stairs to access it! Restaurants/food & service all excellent, pool average, reasonably priced, would recommend.

Partner

8/10

Excellent

28 Sep 2025

Leanne

Lovely breakfast and food in the restaurant. Rooms spacious and clean. Staff very helpful and friendly. Only negativity was the beds were far too soft and no ggod for our bad backs.

8/10

Excellent

27 Sep 2025

cheung

Nice hotel . Regular here

Leisure Partner

10/10

Exceptional

26 Sep 2025

Francesco

Perfect for solo business traveler
The single room is comfortable but a bit too small.
Good restaurant and breakfast.

Business

2/10

Poor

26 Sep 2025

Colin

very old dark furniture need a good update, squeaky floorboards, hot water takes a while to come through & then scalding.

Business

8/10

Excellent

19 Sep 2025

Pam

A good stay for someone on their own

It was very pleasant. The bar staff and breakfast staff were very friendly, hard working and helpful. Lovely swimming pool and very good breakfast

Self

6/10

Pleasant

18 Sep 2025

Philip

Basic room, bed was uncomfortable. Floor was dirty, other occupants hairs all over the floor. Big black hairs in shower from other people. Downstairs looks really nice a shame the rest of the hotel doesn't match that.

Business

8/10

Excellent

11 Sep 2025

Ian

A nice hotel, good breakfast in the morning.

Self

10/10

Exceptional

08 Sep 2025

Amy

All the Staff at the Stonehouse Hotel, stone are exceptional and make peoples stay a good one.
The facilities are always clean to a high standard.

Leisure Self

8/10

Excellent

08 Sep 2025

cheung

Is a nice hotel.

Business Partner

8/10

Excellent

05 Sep 2025

James

Good value hotel, well situated. The gym area could do with a bit of re-fresh, but overall pleased with my stay.

Business Self

10/10

Exceptional

31 Aug 2025

martin

A little Gem of a hotel , the Saffron Restaurant serves excellent Indian fare

Leisure Partner

10/10

Exceptional

30 Aug 2025

Mark

Was j

Leisure Self

10/10

Exceptional

25 Aug 2025

Verified traveler

Top notch everything!

If I could give them 100 stars I would! We’ve stayed in private B&Bs, decades old inns, ancient castles and luxury hotels this trip and this one was by far the best!

From the friendly hosts to the lovely decor to the peaceful surroundings, it was all great. The best showers we had the whole trip! And the breakfasts were absolutely top notch!

Don’t hesitate to book this place!

Partner

10/10

Exceptional

24 Aug 2025

William

Pools a bonus

Leisure Family

2/10

Poor

24 Aug 2025

Heather

This property needs an update. There is no air circulation in the room, no ac, no fan & the window opened maybe two inches. Our bathroom had no cold water in the shower & only scalding hot water. The directions say to turn on the cold (we had no cold water) & then to add hot water gradually. We were able to shower that night or in the morning. By the time I realized the shower situation it was too late to switch rooms, so we just went without. When I reported it the next morning at check out I was told they would look into it. That didn’t help me since the main purpose of my one night stay was to shower & sleep.
I got maybe an hour of sleep that night. The neighbors next door were talking very loudly until they decided to be even louder being amorous. After that they seemed to pass out. I fell asleep briefly and was awakened by someone throwing up & the man throwing things around their room, shouting lots of obscenities, stomping around their room & out in the hallway, pounding on the door so hard it shook our bed & then he hit his partner. His partner was screaming & shouting & after he hit her (which I heard) she decided to leave. Except she didn’t really leave. She just went up and down the hall shouting about how he will never lay hands on her again & how there were children in the hotel. I had my daughter with me & she somehow slept through the whole debacle. The chaos went until after 3 am. I was told they had been removed -didn’t help us & wasn’t offered compensation.

Leisure Family

10/10

Exceptional

19 Aug 2025

Caitlin

Beautiful hotel.

Was a very clean and beautiful hotel.

Partner

10/10

Exceptional

17 Aug 2025

Verified traveler

Very comfortable stay with friendly, helpful staff. Nice restaurant onsite. Sadly the pool was not available when I wanted to use it.

Self

8/10

Excellent

16 Aug 2025

Celia

Great value for money, spotlessly clean.

Single room was spotless, beautifully decorated with everything you could need. Great shower, products were an unexpected & lovely snelling surprise. Great value for money.

Self

8/10

Excellent

16 Aug 2025

Eileen

Really good value. The food is excellent.

Check in was quick and efficient
The room was very clean and well equipped but in the heatwave it was far too hot and stuffy and the window barely opened. Even using the fan provided (thankyou) on full blast it was too hot to sleep.
Our evening meal was fantastic, as was breakfast and the service unparalleled
We would return but to a different room

Partner

10/10

Exceptional

15 Aug 2025

Verified traveler

Lovely hotel with exceptional staff.

Our stay was excellent. All the staff are exceptional from the moment we arrived. From the reception staff, bar staff, restaurant staff & cleaners they all welcomed us. They always had a smile and treated us with respect. Nothing was too much trouble. The food was delicious with a good selection. Although the hotel is close to a busy road it did not disturb us at all. The bed was comfortable. We will certainly be back. Thank you.

Partner

10/10

Exceptional

15 Aug 2025

wesley

All of your staff were very friendly and helpful.. They're a credit to you.
Thank you

Leisure Family

8/10

Excellent

14 Aug 2025

Colin

Very enjoyable overall experience

Bed very comfortable, good nights sleep. Breakfeast was good, bar food in evening was a little disappointing (would have given 5* if not for this), didnt try the main restaurant so can't comment. Service was friendly and welcoming. Lovely beer garden.

Friends_and_family Friends

10/10

Exceptional

04 Aug 2025

Sheran

Great hotel!

Excellent can’t fault it!.. lovely hotel, staff!.. excellent choice of food and drink.. perfect location too.
Can’t edit to return!!

Self

10/10

Exceptional

02 Aug 2025

Dominic

Amazing stay. Friendly staff, comfy bed, incredible food

10/10

Exceptional

01 Aug 2025

Peter

Very good value for money.

Plenty of safe free parking. Very good receptionist to check in. Very clean, well appointed room with very comfortable bed. Good breakfast, cooked to order. This is a family run hotel and they all try very hard to provide excellent service.

Partner

10/10

Exceptional

28 Jul 2025

Verified traveler

What’s not to like…

Lovely weekend, with good room, good facilities, food was excellent ( didn’t do breakfast ) staff were all friendly and attentive….. what’s not to like.

Partner

10/10

Exceptional

28 Jul 2025

Janet

Lovely stay

Lovely garden room . Very comfortable bed. Excellent breakfast .

Partner

10/10

Exceptional

24 Jul 2025

Janet

A fantastic stay

The attention to detail at this hotel is impressive. The room and bed were very comfortable, the food was excellent and always there were friendly staff to answer any questions. Highly recommend!

Partner

10/10

Exceptional

22 Jul 2025

Tom

Excellent food and hotel

Was a great stay. Very nice hotel, great food and superb service!

Business