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Half Board
Usually includes breakfast and one additional meal.
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Holiday Inn Express Stoke-On-Trent
Stoke on Trent · United Kingdom
Sir Stanley Matthews WayView location
8.4/10Excellent1,004 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort8.2/10 8.2
Condition8.4/10 8.4
Amenities8.2/10 8.2
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- Hotels with charm
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Express Stoke-On-Trent
Our hotel in Stoke on Trent offers comfortable and spacious rooms for a memorable stay. Kickstart your day with our Express™ breakfast buffet, which is always included, before exploring the city's top attractions.
You’ll find our Holiday Inn Express hotel next to the M6 and a 45-minute from East Midlands Airport (EMA) and Manchester Airport (MAN). Guest parking is charged at £7 per 24 hours. Collect a code from reception at check-in to benefit from this discount.
Stoke City FC fans will appreciate our hotel's convenient location to Bet365 football stadium – we’re across the road. The Stoke Ski Centre at Festival Park is a 10-minute drive from the hotel and offers winter sports fun for all ages.
Drive to Alton Towers in 30-minutes for a perfect day out and an unforgettable theme park experience. Trentham Gardens is a peaceful oasis, great for a leisurely stroll, and Trentham Monkey Forest offers a unique encounter for the kids to spot monkeys.
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Waterworld is the place to be for swimming and slides, and The Potteries Museum &Art Gallery provides a glimpse into the area's rich history and culture. Unwind at the end of the day in our modern and family-friendly rooms.
Complete with handy amenities like fast and free Wi-Fi, power shower, a desk with chair and coffee making facilities. Whether you’re with the family or on a business trip, we’ve got you covered.
Enjoy food around the clock on our snack menu or sit back with a glass of wine or hot drink before a great night’s rest.
Located in Stoke-on-Trent, Holiday Inn Express Stoke On Trent by IHG is within a 5-minute drive of Fenton Manor Sports Complex and Kings Hall. This hotel is 3 mi (4.9 km) from Trentham Gardens and 3.1 mi (5 km) from Staffordshire University.
Make yourself at home in one of the 123 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Planning an event in Stoke-on-Trent? This hotel has 463 square feet (43 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
FuturePlus
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Self parking fee: GBP 7 per day
- Pet fee: GBP 30 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Bet365 Stadium
0.4 km / 0.3 mi
St Giles Church
2 km / 1.3 mi
Fenton Manor Sports Complex
2.9 km / 1.8 mi
Stoke Minster
3.2 km / 2 mi
Kings Hall
3.3 km / 2.1 mi
Staffordshire University
3.4 km / 2.1 mi
Longton Park
3.5 km / 2.2 mi
Gladstone Pottery Museum
4.1 km / 2.5 mi
Hanley Park
4.2 km / 2.6 mi
Potteries Museum & Art Gallery
4.2 km / 2.6 mi
Dudson Museum
4.2 km / 2.6 mi
Stoke-on-Trent Repertory Theatre
4.4 km / 2.7 mi
World of Wedgwood
4.4 km / 2.7 mi
Trentham Gardens
4.4 km / 2.8 mi
Emma Bridgewater Factory
4.5 km / 2.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2008
- Total number of rooms: 123
- Number of floors (main building): 4
- Single rooms: 50
- Double rooms: 73
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
Show 33 more facilities & services
- Visa Electrón
- Nearest Bus / Metro Stop
- Small pets allowed (under 5 kg)Extra charge
- Large pets allowed (over 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fiExtra charge
- Car hireExtra charge
- Room serviceExtra charge
- 24-hour securityExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Newspapers
- BarExtra charge
- Restaurant
- Highchairs
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Projector
- Business centre
- FaxExtra charge
- Breakfast
- Breakfast buffet
- Vegetarian meal
- Non-smoking establishmentExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Stoke-On-Trent
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Stoke-On-Trent
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Stoke-On-Trent
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST-1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Tea and coffee making facilities
- TV
- Hairdryer
- Shower
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Stoke-On-Trent
DOUBLE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Room amenities
- Individually adjustable air conditioning
- Tea and coffee making facilities
- TV
- Hairdryer
- Shower
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Stoke-On-Trent
Room WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Stoke-On-Trent
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6-1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wheelchair-accessible
Facilities with extra charge
- Hairdryer
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Stoke-On-Trent
DOUBLE Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Room amenities
- Bathroom
- Shower
- TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Wheelchair-accessible
Facilities with extra charge
- Hairdryer
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 1 Bedroom • 5 m²ROO.ST
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Hairdryer
- TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Stoke-On-Trent
Room STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Room amenities
- Shower
- Hairdryer
- TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Stoke-On-Trent
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST-2
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Hairdryer
- TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Stoke-On-Trent
TWIN STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-2
Room amenities
- Shower
- Hairdryer
- TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Stoke-On-Trent
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST-2
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Hairdryer
- TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Stoke-On-Trent
DOUBLE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-2
Room amenities
- Shower
- Hairdryer
- TV
- Tea and coffee making facilities
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Holiday Inn Express Stoke-On-Trent
100
reviews shown
Stephen
Recommended. Staff, food, location and rooms good. Get receipt for parking, as charge not processed for a few days, and hence you'll be unsure if you're covered...
Ian
It's a Holiday inn express on an industrial estate in Stoke. Handy location but not going to blow your mind.
Briju Prasad
Reception staff, Alexa was super helpful. Breakfast was adequate. Nice hotel for a short stopover.
Sarah
The hotel was very clean and staff very friendly and helpful.
michael
Nice hotel just off m6 . But had to pay to park at hotel
Mark
Great hotel for the price ..breakfast was surprisingly good considering its free..hotel hard to find even with 2 different post codes.all in all not bad at all..some people might think £11 for the car park is expensive
Sarah
We had a family room for 1 night before going to alton towers. Great location, family room was as expected for the 4 of us, and good buffet breakfast. Staff were really friendly and helpful
Christine
There seemed to be lots of rubbish outside the hotel every morning, breakfast was very poor bacon over cook obviously been put in hot plate too early, only dried up scrambled eggs no alternative, hash browns cook too early uneatable, few simple things that could be easily sorted not everyone is eating at 6.30 by nine its spoiled , car park cost makes hotel more expensive, will be heading back to premier Inn, with free parking and charging points, charger at harvesters really over priced,
Robert
Brilliant location, helpful staff and convinient location
Eliot
Terrible stay
Lee
Included breakfast and parking onsite
Susan
Great location nice breakfast helpful staff good parking brilliant value for money
Christopher
Z
Heidi
Lovely staff and good breakfast
Barry
My only criticism is that they did not allow me to eat dinner in my room. My main criticism however is of Hotels.com. I booked a room in this hotel which I had to cancel and rebook for a later date . I thought I had cancelled on the Hotels.com website but it evidently did not work. I checked my booking for the new date which showed 4 nights not 1 so I telephoned Hotels.com. The person I spoke to kept talking over me and sounded like an AI and still could not arrange a refund for the cancelled night. The hotel waived some of their charge as I came up as a “no show” so they were as helpful as they could be unlike Hotels.com
Pete
Great stay, and ate dinner in the Harvesteer next door
Keith
Late arrival great service
Vicki
Very comfortable stay and breakfast was lovely
G
Very relaxing 1 night stay. Comfortable, clean, quiet room. Good breakfast included in the price paid.
Ryan
Nice room, staff excellent and good location. The breakfast could of been better tho unfortunately.
Suzanne
Comfortable stay nice hotel. Breakfast was great with a lot of choice. Very friendly staff Alexa checked us in and was really welcoming and was chatting to the kids
Medwyn
Very basic room and bathroom but very clean, unhelpful staff at Breakfast.
Ideal location on passing through and needed a room for the night
Ideal location on passing through and needed a room for the night
Kieran
When checking out there was no one at the desk I waited a while but no one was available so I had to place the key behind the counter
JUDY
Very easy access and a clean quiet room. Very good breakfast choices hot and cold.
Anne-Marie
Really friendly and helpful staff. Breakfast was really busy the morning we were there and they managed everything really professionally.
Mel
Good location, harvester next door for dinner and close to the stadium. Breakfast was mediocre and very busy but sufficient. Staff were excellent.
Simon
Basic, noisy and busy when I stayed.
james
Really disappointed with my stay for the price. Really poor room, breakfast was awful and had to pay extra for parking - which i was emailed about the night before my stay and price stated (£6) was incorrect. I paid £7.40 for parking for less than 20 hours.
Margaret
Staff very helpful any problems swiftly resolved.breakfast included in price
Hilary
The breakfast provision was good and helpful staff were available.
The hotel was ideal for my weekend activities attending a National Young athlete sporting occasion
The hotel was ideal for my weekend activities attending a National Young athlete sporting occasion
Hoi yan
We booked a family room for four people, but we were just told it's full. Then hotel offering us two twin rooms instead.
Dipak
Room was basic, shower water pressure very low, lighting in room not great,
Breakfast - staff were doing a great job but were rushed off there feet, very busy and could not cope with demand on some food items like croissants, fruit, hash browns, sausages etc..
Also guest seemed to taking food and not eating it - wasting, and some did not care about leaving the place tidy - absolutely clueless people
Breakfast - staff were doing a great job but were rushed off there feet, very busy and could not cope with demand on some food items like croissants, fruit, hash browns, sausages etc..
Also guest seemed to taking food and not eating it - wasting, and some did not care about leaving the place tidy - absolutely clueless people
Apoorv
Rooms were too cramped. The carpets in the hall and inside the room were dusty and smelt bad. The pressure in the showers was inadequate.
Breakfast was ok and parking was sufficient even for a late arrival.
Breakfast was ok and parking was sufficient even for a late arrival.
Helen
Great hotel, good location. Clean room
And top notch breakfast. Would have been even better if food had been available on site.
And top notch breakfast. Would have been even better if food had been available on site.
Zhino
We stayed for 3 nights, the location of the hotel is great the conditions of the hotel is good, the staff was super friendly and helpful, the service was excellent.
Marie
Perfect for our overnight stay prior to a wedding 20 mins away.
Helpful stay, very quiet room, plenty of breakfast.
Helpful stay, very quiet room, plenty of breakfast.
Ian
The staff were all very friendly and helpful, the room was very clean, the hotel was ideal for us because we went to the football match.
James
The staff were friendly. The room was clean and bright. The breakfast was hot and plenty on offer.
Nicola
Everything we needed for a two-night stay and helpful staff.
Wayne
Heat was not working but had portable one from reception.
Chris
Kitchen closed on the evening that we stayed, but harvester next door. Everything else was fine. Comfy bed, good breakfast.
Garry
Been charged twice for this
Christopher
Staff very helpful and hotel in good condition
Shane
Room clean
Staff friendly
Guests way too loud - lots of Stoke football chanting very early in the morning.
Staff friendly
Guests way too loud - lots of Stoke football chanting very early in the morning.
Christine
There was a problem with the heating, when we informed reception a heater was bought up immediately .Allstaff we friendly and informative. The rooms were clean and comfortable
Stephen
Front staff were great .. very helpful..
the main problem was limited food to eat and breakfast they ran out of eggs. We were not late into breakfast and felt they were not set up for a busy Saturday night as hotel was very busy.
Great location for Stoke city football club.
Otherwise the room was very quiet and very clean.
the main problem was limited food to eat and breakfast they ran out of eggs. We were not late into breakfast and felt they were not set up for a busy Saturday night as hotel was very busy.
Great location for Stoke city football club.
Otherwise the room was very quiet and very clean.
Angus
Clean, quiet and helpful staff
Micaela
Such a comfortable room,great value for money and superb customer service
Francis
Everything was great
Mark
The room was freezing as heating didn't work and kids had to sleep in there cloths . Room ok shower good hall way to room needed a good clean I presume hoover must have broken .
peter
All good.
Ella
It was a weekend breakfast finished at 10 online states later so missed the breakfast
Emily
Top class service. We had to cancel one room on arrival and they didn't charge us for the room! Breakfast was brilliant, plenty of choice and the breakfast staff were brilliant
Matt
The staff were very friendly and helpful, breakfast was nice to, room was spacious but the score of 3 stars was due to the tiny double bed which made a restful sleep impossible so putting a damper on our breakaway
Ellen
Very friendly staff, clean room and all facilities working as they should.
Patrick
The car park management company fined me despite me paying for parking.
I appealed but got no response.
I contacted the hotel and asked for the manager to call me.. they did not.
A member of staff said that they had cancelled the fine, and that they would email me… they did not.
The fine… £60 is £100 if not paid in 14 days… in addition my leasing company fine me £75 as an admin fee to process the fine.
This place is simply not worth the effort and hassle.
I appealed but got no response.
I contacted the hotel and asked for the manager to call me.. they did not.
A member of staff said that they had cancelled the fine, and that they would email me… they did not.
The fine… £60 is £100 if not paid in 14 days… in addition my leasing company fine me £75 as an admin fee to process the fine.
This place is simply not worth the effort and hassle.
Tracy
Great room, excellent friendly staff, great breakfast.
Kathryn
All staff were welcoming and very friendly and helpful the hotel room was lovely and clean and the breakfast was lovely
MICHAEL
Staff were friendly
Bar/ Restaurant efficient
Large car park (£6)
Rooms were clean and comfortable.
Buffet Breakfast from 6:30am was good.
Bar/ Restaurant efficient
Large car park (£6)
Rooms were clean and comfortable.
Buffet Breakfast from 6:30am was good.
Kieran
The staff were very friendly and helpful. The unlimited breakfast is a nice feature.
Ritchie
Very clean room,. Breakfast is so good,,
Lisa
Yes
Lucy
Friendly service, good size room, had all the basic essentials. Breakfast seemed stale and not the greatest but cannot complain for value for money
Samuel
Parking was shocking. Air con didnt work, Room was freezing.. breakfast was disappointing
Keith
For £60 a night the room was great with a large, clean bathroom and a double bed and sofa bed. The breakfast was included and had plenty of options (no fried eggs of that is a deal-breaker for anyone, just scrambled). There was even a gluten free section. Despite the hotel being extremely busy the staff were very polite
KATHERINE
Pleasant reasonable size room.
Parking available for £6.
Friendly staff.
Only disappointed with shower water pressure and grubby room carpet.
However a good value for money stay.
Parking available for £6.
Friendly staff.
Only disappointed with shower water pressure and grubby room carpet.
However a good value for money stay.
David
Reception staff , food staff & room very clean & nice
BRIAN
Buffet breakfast was hot and fresh
Louise
Clean room, pleasant staff, decdng breakfast
Angela
Room and bathroom very clean and very considerate staff.
Angela
Very kind and considerate staff in view of our situation. Clean hotel .
Firasat
Cleaned rooms and
Joyce
Staff very pleasant good breakfast
Katie
The staff were extremely helpful.
Daniel
Perfect for a quick one night stay
Nikki
I think hotel parking should be free but other than that it was perfect
richard
The room was spotless and comfy. I marked down because we had been out and when we came back, works vans and none disabled badge holders parked in disabled parking bays and all full. I do have a badge. I complained and sraff hot a place and coildnt do emough fir use, but still norhing placed on windows to klet tgem know they where not permit to park there. What was saud it seems to happen all the tome
Chika
Hotel room given had lots of pet hairs around which I wasn't happy about. Shower ran lukewarm and cold water not as hot for a good hot shower. Breakfast was great though and staffs that attended to me were friendly.
Tina
The staff were all lovely,the breakfast was delicious too,lots of choice,the room was really nice ,but the bed was awful,we both found it so uncomfortable ,the premier inn bed is so much more comfortable and bigger,plus the quilt was very small for the bed,the bathroom was lovely and clean,and the shower was good for me been upright,the pressure wasnt very good though,apart from the bed ,everything was really nice,we enjoyed our stay,and all the staff,checkin and breakfast restaurant staff were really nice too
Bethany
Courteous staff
Graeme
Would not stay again
Tracy
Amazing staff, friendly. Nice room.
Matthew
Clean room, good breakfast options
Jakob
Great room, really clean and comfortable. So I won't fault that. But staff were really unfriendly. Breakfast was a disaster. Staff gave my table away when I was getting cooked breakfast then left me wandering holding my quickly cooling plate of food whilst they tried to find a new table and failed, eventually they found and cleaned one. But then they blamed me for not leaving an object to signify I was at the table, my phone. If my phone had got stolen who would be to blame?
Hinay
Room was super, checkin was easy, staff were great and lovely breakfast! Thabk you!
Katie
Reception weren’t the friendliest. They were fine but didn’t go the extra mile. I wasn’t told which way to go for my room or where the lift was etc. the hotel itself is very tired. I’d had a 4 hour drive and upon arrival I saw a sign saying there was no evening food which was disappointing.
The corridors were littered. The carpets very dirty and worn.
The room was awful. Dirty throughout. Stubble hair all over the shower walls. Kettle full of limescale. Beds were very old. The whole place just felt dirty.
The corridors were littered. The carpets very dirty and worn.
The room was awful. Dirty throughout. Stubble hair all over the shower walls. Kettle full of limescale. Beds were very old. The whole place just felt dirty.
Alex
All good
Ashleigh
Great overnight stay while visiting Alton towers staff at check in and breakfast were all very helpful. Good variety of options at breakfast. Room spacious and clean
Helen
The lighting in the room was inadequate it was very dim. The reading lights at the side of the bed were brighter but could not be angled very well. The heating fan clicked in every few minutes but was very noisy. This was disturbing during the night.
Lee
Everything was fine . Staff friendly. Bed comfy room clean.
They just need Yorkshire tea instead of pg tips 😂
They just need Yorkshire tea instead of pg tips 😂
Nicola
Wry helpful and informative staff, very friendly , rooms were great and spacious , the free breakfast was absolutely fantastic
Helen
Lovely stay friendly and helpful staff good breakfast and great to have Dove products in the bathroom thank you
Chris
.
Natalie
We were allocated a twin room instead of a double and when asked about this the reception staff were very blunt and unhelpful.
The breakfast area was messy with no members of staff topping up the items or keeping
The breakfast area was messy with no members of staff topping up the items or keeping
Luis
N/a
Graeme
Clean room, friendly staff, lovely environment
Darren
Clean room very helpful staff an lovely breakfast
Takudzwa
Lovely comfortable room, good staff and friendliness. The breakfast was underwhelming and feel like they done the basics with it.
Joseph
Very helpful staff.
Clare
My bathroom stank of pickled onion monster munch the entire time i was there, and the aircon was so noisy i had to double up on my earplugs. The floor in the lift was also sticky with spilled liquid. When I went down for breakfast I couldn't find a clean chair or table to sit at (admittedly i only looked at a few but they could have all been given a wipe after they were last vacated). The staff were nice though.
Location & surroundings
Holiday Inn Express Stoke-On-Trent
Sir Stanley Matthews Way, Stoke-on-trent, United Kingdom
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Holiday Inn Express Stoke-On-Trent
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