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Holiday Inn Stoke on Trent M6, Jct.15

Stoke on Trent · United Kingdom

Clayton Road, M6 Junct.15View location

8.2/10Excellent1,000 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.2/108.2
Condition7.8/107.8
Neighborhood8.2/108.2
Amenities8.4/108.4
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  • Family hotels
  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Stoke on Trent M6, Jct.15

A family-friendly Stoke on Trent hotel with meeting rooms and a Health ClubHoliday Inn® Stoke on Trent M6, Jct. 15 hotel is only 3 miles from Stoke-on-Trent city centre.

We’re a handy base for Stoke City FC games at the bet365 Stadium, a family visit to Alton Towers theme park, or a trip to the Peak District National Park. China buffs will get all fired up in the museums and pottery shops of the Potteries district in Stoke-on-Trent.

Nearby Stoke-on-Trent station has direct trains to London, Manchester Birmingham and Derby, and you can drive to Manchester Airport (MAN) or East Midlands Airport (EMA) in around 45 minutes.

Our well-equipped onsite meeting rooms have space for up to 150 guests, and our meeting coordinators will help keep everything running smoothly.

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At this hotel you can enjoy:- Free WiFi- Free parking- To Go Café- Kids stay freeWake up to an invigorating workout, a relaxing sauna or a brisk swim at You Fit Health Club.

Relax with a Starbucks coffee in our inviting Open Lobby, where the whole family can kick back in vintage armchairs in the Media Lounge. Our comfortable bedrooms all have satellite TV, as well as blackout blinds and a choice of pillows to ensure a good night’s rest.

A stay at Holiday Inn Stoke on Trent M6, Jct 15 by IHG places you in the heart of Newcastle-Under-Lyme, a 4-minute drive from Royal Stoke University Hospital and 6 minutes from Staffordshire University.

This spa hotel is 2.1 mi (3.4 km) from Trentham Gardens and 3.6 mi (5.8 km) from Trentham Monkey Forest. Make yourself at home in one of the 118 air-conditioned rooms featuring flat-screen televisions. Wired and wireless internet access is complimentary, while video-game consoles and satellite programming provide entertainment.

Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Newcastle-Under-Lyme?

This hotel has 248 square feet (23 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 16.95 per person
    • Pet fee: GBP 10 per pet, per night
    • Service animals are exempt from fees
    • Rollaway beds are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    Polish

    French

Nearby attractions

Hide And Speak Maze 3.2 km / 2 mi
Trentham Gardens 3.3 km / 2.1 mi
Royal Stoke University Hospital 3.4 km / 2.1 mi
Bet365 Stadium 4.5 km / 2.8 mi
Trentham Monkey Forest 4.8 km / 3 mi
New Vic Theatre 5 km / 3.1 mi
Willow Maze 5.5 km / 3.4 mi
Stoke Minster 5.8 km / 3.6 mi
Kings Hall 5.9 km / 3.7 mi
St Giles Church 5.9 km / 3.7 mi
Staffordshire University 6 km / 3.7 mi
Fenton Manor Sports Complex 6.1 km / 3.8 mi
World of Wedgwood 6.2 km / 3.9 mi
Hanley Park 6.6 km / 4.1 mi
Longton Park 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2006
  • Total number of rooms: 118
  • Number of floors (main building): 3
  • Single rooms: 28
  • Double rooms: 54
  • Suites
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
Show 44 more facilities & services
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Garden
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Printer
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children playground
  • Sauna
  • Hot tub
  • Spa centreExtra charge
  • Breakfast buffet
  • À la carte dinner
  • Set menu dinner
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B-1

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDS • 1 Bedroom • 14 m²TPL.2B
    TRIPLE TWO BEDSPhoto unavailable2 photos

    Holiday Inn Stoke on Trent M6, Jct.15

    TRIPLE TWO BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width, 3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Room amenities

    • Tea and coffee making facilities
    • Pay movies
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 14 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Holiday Inn Stoke on Trent M6, Jct.15

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Tea and coffee making facilities
    • Pay movies
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 19 m²ROO.ST
    Room STANDARDPhoto unavailable3 photos

    Holiday Inn Stoke on Trent M6, Jct.15

    Room STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Pay movies
    • Wi-fi
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-11

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 14 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable3 photos

    Holiday Inn Stoke on Trent M6, Jct.15

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Wi-fi
    • Tea and coffee making facilities
    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 14 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable3 photos

    Holiday Inn Stoke on Trent M6, Jct.15

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Room amenities

    • Pay movies
    • Tea and coffee making facilities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 14 m²QUA.2D-1
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable3 photos

    Holiday Inn Stoke on Trent M6, Jct.15

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-1

    Room amenities

    • Wi-fi
    • Pay movies
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 14 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable6 photos

    Holiday Inn Stoke on Trent M6, Jct.15

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Tea and coffee making facilities
    • Pay movies
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Holiday Inn Stoke on Trent M6, Jct.15

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 14 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable4 photos

    Holiday Inn Stoke on Trent M6, Jct.15

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Pay movies
    • Wi-fi
    • Wheelchair-accessible
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Stoke on Trent M6, Jct.15

8.2
Excellent
1,000 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
7.8 /10
Neighborhood
8.2 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Chris
Clean room, helpful staff
Self
10/10
Exceptional
20 Jul 2026
Olivia
Staff went over and beyond in changing our room,one with a bath.The room was clean,excellent service and breakfast
Partner
10/10
Exceptional
16 Jul 2026
Lee
Easy check in with a very last minute booking, great staff
Self
10/10
Exceptional
15 Jul 2026
Clare
Pool, gym and lots of facilities.
Bar and restaurant on site.
Air conditioning which was thankfully working in the heatwave.
Free parking just put your car registration into the machine.
Friendly helpful staff.
Good breakfast lots of options
Self
10/10
Exceptional
13 Jul 2026
Stacey
Reception staff were efficient and welcoming. Jess in the restaurant was fantastic! So kind and helpful and just generally lovely.
The only downside to our stay was the man in charge of the pool on our first night. He was entirely unhelpful when we arrived at 7:20 for a swim (last entry is 7:30). My 5 year old was clearly in her swimming suit ready to swim and he stood smoking and leaning against the door and said he wasn't letting anyone in because he needs to shut the pool and put the cover over and that. He said it opens at 7 tomorrow and when I told him that wasn't suitable for us he still wouldn't allow us in. I spoke to reception about this and the lady who dealt with me was great but understandably annoyed that he was telling guests something different from her. We were able to swim the next evening and the man who was there this time was no bother. It was such a shame as the pool was the reason we chose to stay here.
Friends_and_family Family
2/10
Poor
13 Jul 2026
Timoci
I had booked 2 rooms and there were no air cons working for both the rooms and it was a but frustrating as we had a baby with us. They should have mentioned this when they advise their hotels and we could have looked for another one
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
Andy
Easy parking and a warm welcome. Rooms were clean and the hotel has great facilities, staff were all very friendly and the breakfast had a large selection of food with plenty for everyone. Thought the hotel was good value for money and would use again
Partner
10/10
Exceptional
04 Jul 2026
Lesley-Anne
Everything was perfect! The double bed was the usual size which was a bit small for us as we are used to a king size but it was as advertised so we can’t complain - just be aware. Otherwise the room was great, the pool was fab and breakfast was awesome with so much choice. So we will definitely be back on our travels! Thanks to the wonderful staff too 😀
Friends_and_family Family
6/10
Pleasant
03 Jul 2026
Tamsin
Very hard bed, musty smelling room and sticky bedside table, scrambled egg was floating in water. Wasn't told at check in to enter car reg details on ipad only given paper forms to fill out and put car reg on. So when we checked out we were told we would get sent a fine. That we then have to contact hotel about to stop. But they cant stop now
Overall staff seemed helpful but seem dirty and musty everywhere
Friends_and_family Family
6/10
Pleasant
01 Jul 2026
Amy
Gym and pool facilities scruffy and rundown. Room smelt of old smoke.
Dusty behind the bed.
Food overcooked.
Staff lovely.
Self
10/10
Exceptional
30 Jun 2026
Jay
Great time. Loved the swimming pool. Perfect for our trip to Alton Towers in the heat.
Partner
10/10
Exceptional
30 Jun 2026
Lee
Had a great stay here. Easy check in. Room was on the far side of the hotel so a few little stairs but that was fine. Room was as expected. A little dated but I've come to expect that. The swimming pool was great, good temperature. The sauna was also a lovely plus. There is a male one in the changing rooms and a female one in theirs respectively. The gym was very well equipped, I was impressed. Little play park for kids is situated near the car park, very nice and well maintained. Didn't have dinner here but easy to order in. Breakfast was good, lots of choices and good self serve coffee machine's. Overall, would recommend.
Family_with_children
6/10
Pleasant
21 Jun 2026
Cheryl
Sadly the hotel is very worn, and unlooked after. musty smells, and the hotel spa facilities were unavailable despite being told they were working... the gym and changing rooms were dirty damaged and unpleasant.

There was a unpleasant smell on the hallways.

staff were friendly but the hotel was very disappointing
Friends_and_family Friends
10/10
Exceptional
16 Jun 2026
Amit
Great facility, very enthusiastic staff members, good food and drinks area. The welcome at check-in by Ollie was the most warm experience. Ollie gave us a memorable experience. Very recommended.
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Ann
Staff very helpful. Rooms adequate. Beds comfortable. Bathrooms compact. Kettle, teabags etc in room. Good quality. Soap and shower gel are excellent. Smell gorgeous. Breakfast has lots of choice. Hot food is actually hot!!! Really enjoyed breakfast. Drinks expensive but priced as other hotels. Stayed in hotel twice.
Partner
10/10
Exceptional
14 Jun 2026
Ronald
It was a good stay for me overnight as i was travelling from Cornwall to Glasgow.
Rooms and hotel clean and in good order with everything working.
Self
8/10
Excellent
09 Jun 2026
Andreia
Just not a 5star because jacuzzi was not in use and couldn't turn the heating on (although still cold) because it is summer!
Self
10/10
Exceptional
07 Jun 2026
David
Breakfast was great and room very clean
Friends_and_family Family
6/10
Pleasant
26 May 2026
Ian
everythiing ok except no hot water in the shower
Self
10/10
Exceptional
25 May 2026
Alison
Whilst the hotel is quite tired, the amenities, helpfulness of staff and wonderful breakfast definitely make up for it! Always stay here when I visit my son and wouldn’t change a thing (for the price!) Will certainly be returning soon!
Friends_and_family Family
6/10
Pleasant
02 May 2026
Kapil
All okay with staff breakfast and bar but room size was too small and double bed size not enough for two adults
Partner
4/10
Poor
26 Apr 2026
Aysha
Breakfast menu was limited. Overheard the chef saying to staff member they had mushrooms but will take some time to bring out but then comes to me an says they’re completely out and won’t be adding to breakfast despite there being hour or so to breakfast time finishing. Headboard in bedroom had a dangerous nail sticking out. The en-suite was ridiculously tight with the toilet placed so close to the bathtub there was no room- maybe for a small child. Room wasn’t hovered after we’d been out all day. Pool reception area was filthy - they had an open day for free membership day but didn’t bother cleaning the area full of used dishes and dirty cups. Overall poor service - won’t be back and won’t be recommending to anyone!!!
Family_with_children
10/10
Exceptional
26 Apr 2026
Stephen
Clean Room, Shower great.
Business
10/10
Exceptional
20 Apr 2026
Mohammad
Great stay as always! Helpful staff.
Self
10/10
Exceptional
20 Apr 2026
Stephen
Very friendly and helpful staff
Fab breakfast
Location perfect for our nddds
Partner
8/10
Excellent
19 Apr 2026
aidan
The window in the room had a great view.
10/10
Exceptional
17 Apr 2026
Hannah
The staff were really amazing - so helpful and friendly
4/10
Poor
15 Apr 2026
George
No
4/10
Poor
13 Apr 2026
James
breakfast featured no bread rolls, no fresh fruit, no plain croissants, watered down fruit juices. it was rubbish. Also no water power in the shower, no toilet brush in the bathroom. There were so many issues, how is this 4 star?
Self
8/10
Excellent
05 Apr 2026
Paul
Breakfast was of a good standard with plenty of choices. Food could run out and delays were experienced whilst waiting for it to be resupplied. They could have been more proactive in that area.
Partner
10/10
Exceptional
25 Mar 2026
Cheryl
Easy access to motorway, but very quiet.
Great staff, clean comfy room & leisure facilities were excellent.
Friends_and_family Family
8/10
Excellent
23 Mar 2026
Matt
Room was clean, dated but pleasant enough
10/10
Exceptional
17 Mar 2026
Susana
Very clean room with everything you might need and great location within easy access to the M6
Self
10/10
Exceptional
09 Mar 2026
Amy
Room very clean and beds very comfy. Bathroom was a bit small and wish the water had been hotter for the shower. Room not dated in style but the carpet was a bit worn and maybe just a bit tired but overall good, well worth a stay and good value for money. Staff extremely friendly and helpful, from checkin to dining to bar. Pool a great addition to any stay with kids but the women's locker room needed some TLC. Food was really good for both Room service and breakfast. Recommend!
Friends_and_family Family
8/10
Excellent
09 Mar 2026
Tiv
I never feel disappointed at this hotel. The beds are comfortable and the breakfasts are fantastic with an excellent range of dishes. The lockers in the spa do need some attention though and the sauna in the ladies’ changing room has no internal handle. The staff are very friendly and attentive. It remains really good value for a stopover
Self
10/10
Exceptional
08 Mar 2026
Nikki
Clean, friendly and one of the best breakfasts I have ever had.
Partner
8/10
Excellent
23 Feb 2026
Kenneth
Everything except menu a bit limited for me.
Self
10/10
Exceptional
16 Feb 2026
Tracy
Staff are helpful and friendly.Rooms lovely and clean.Everything we needed for a nights stay
Leisure Partner
2/10
Poor
08 Feb 2026
Nike
The bed was uncomfortable. The room was shabby and drab.
Friends_and_family Family
6/10
Pleasant
07 Feb 2026
Mark
Room had a feisty smell about it. Also The young waiting staff in the restaurant needed closer supervision
Friends_and_family Family
6/10
Pleasant
04 Feb 2026
Robert
Standard room certainly is that. New air con fitted. Room was stale when we arrived needed airing out was quite the odour. Bathroom felt damp too had odours of wet wood. Usual tired hotel room - stains, but small, not very sound proofed etc but for the price was ok and located ideally near to motorway so did its job for an overnight stay

Good breakfast included - worth it for that really
10/10
Exceptional
25 Jan 2026
Anthony
Staff are superb at the hotel.

Fairly standard holiday inn of this age- dated in places but not terrible and clean and tidy.

Good location next to motoway and on edge of Stoke city too
Leisure Family_with_children
2/10
Poor
20 Jan 2026
Vanessa
I'm not one for complaining or writing bad reviews but unfortunately my husband's safety was compromised in what should have been an accessible room.

We were informed that there was no lift but a platform to transport (non electric) wheel chair users down the short flight of stairs to the bedrooms. The room we were given though was not an \"accessible\" one with the grab rails in the bathroom as there had been issues with the toilets in those ones. We were not made aware of this prior to arrival. My husband is not always wheelchair bound so he managed the best he could for the one night we were there.

However the main safety concerns were that of the bed. issues is that of the bed.lower than wheel chair height , but on castors so moved and the mattress was soft/bouncy
10/10
Exceptional
18 Jan 2026
Jo
Great staff, lovely room, great facilities and dogs were welcome
10/10
Exceptional
18 Jan 2026
Sharon
Amazing value for money with breakfast and spa facilities
Friends_and_family Family
10/10
Exceptional
01 Jan 2026
Andrew
Friendly staff
Comfortable room
Great for family’s
Friends_and_family Family
10/10
Exceptional
01 Jan 2026
Christian
Fantastic stay. Special thanks to chef John who made us feel very welcome
Partner
10/10
Exceptional
01 Jan 2026
Christian
Brilliant. Special thanks to chef John who made us feel so welcome
10/10
Exceptional
28 Dec 2025
Lyne
Everything was perfect, room cleaned and fresh towels everyday. Bed was comfortable and room was warm.
Breakfast was hot and a good variety of cooked and continental to choose from. Perfect location for Stoke on Trent and motorway.
Staff were lovely, friendly and helpful throughout stay.
Partner
10/10
Exceptional
27 Dec 2025
Sharon
Very Friendly staff. The menu had quite a few unavailable items, but we found options we liked.
Partner
10/10
Exceptional
23 Dec 2025
Colin
From the outside the hotel looks very dated.
But inside its lovely, excellent food dinner and breakfast, and the are amazing. Excellent valve for money
Friends_and_family Family
10/10
Exceptional
16 Dec 2025
Ruth
Great for a short stay, comfy beds, clean rooms, friendly staff and a good size gym and pool. Exactly what we needed.
8/10
Excellent
15 Dec 2025
Ben
Convenient location, friendly staff, nice pool and gym on site
Business
10/10
Exceptional
13 Dec 2025
Neil
Excellent reception staff
Room clean
All bedding and towels pristine
Staff pleasant
Breakfast food good but temperature of coffee/hot water from the machine inadequate
Business Partner
8/10
Excellent
13 Dec 2025
Brian
Great Value
Self
8/10
Excellent
07 Dec 2025
Robert
The variety of foods for breakfast was enough to suit all tastes and diets.
Self
10/10
Exceptional
07 Dec 2025
Victoria
Yes
Business
10/10
Exceptional
06 Dec 2025
Gail
Great service
10/10
Exceptional
06 Dec 2025
Ashley
All staff were incredibly friendly and very helpful
Leisure Self
4/10
Poor
05 Dec 2025
Ellen
The bath flooded the room and the carpet ended up soaked.
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
Collins
Very clean room , friendly staff and slept on a very comfortable bed.
Leisure Partner
8/10
Excellent
01 Dec 2025
Keith
Staff were great, very quiet so not many on duty but worked hard to be efficient.
Partner
8/10
Excellent
30 Nov 2025
Michael
Nice stay all un all. I thought we booked 3 beds but we had one bed and a sofa bed - so my 2 sons had one double bed together and one big quilt. And my sofa bed was a little hard. But nice staff and a god gym - and a good stay.
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
Andrew
Happy with room, service and an excellent breakfast
Leisure Partner
8/10
Excellent
30 Nov 2025
Mike
I was very happy and the staff couldn't have been any nicer
Leisure Partner
8/10
Excellent
30 Nov 2025
Marie
Good location, helpful staff
Leisure Partner
10/10
Exceptional
29 Nov 2025
Craig
Clean room, Friendly staff, Great that you can use the pool and a very good breakfast
8/10
Excellent
29 Nov 2025
Debra
Great service from check in.
Our room was a long walk from reception so if you are not able bodied - ask for a room near to reception.
Our room was right by laundry bins so curtains were kept shut
There’s no lifts, steps & a disabled lift chair but corridors are long.
Our room was fine, bedding clean & it looked newly painted.
But it’s December & there’s only a small oil filled radiator to keep the room warm. So I can’t say it was cosy warm but in bed it was warm enough.
I would stay here again as it’s convenient to where we travel, a bargain price & I have to say was very clean with a fab breakfast!
Had so much choice & all nicely cooked.
Currently EV chargers are being replaced & this was one reason I chose it. But there’s a BP garage close with supposedly fast chargers but they’re slow.
Staff are great & food the night before was reasonable too.
Partner
10/10
Exceptional
29 Nov 2025
Ian
As ever the most important part of any hotel is the staff. And i can say without reservation all the staff at the hotel were friendly. Helpfully. And very polite. The hotel its self for us. Has all the amenities you need. And the cleanliness throughout was first class. I can recommend the holiday inn hotel to everyone
Leisure Partner
6/10
Pleasant
26 Nov 2025
Mark
The staff are tremendous, the breakfast was amazing and the Gluten Free option / the facilitator of GF toaster, and Chefs knowledge, we're quite simply excellent and we have never seen a GF only toaster facility. Fantastic. Now the building, is old dated, just about serviceable and clean as can be expected. Let's be honest \"You can polish a ted\" but you're having a damn good effort. Would I stay again? You know what, I would, because of the food ( GLUTEN FREE FACILITY) and Staff. I just would want to be paying £100 plus a night.
Leisure Family_with_children
8/10
Excellent
23 Nov 2025
Stuart
The room was clean and the staff were helpful.
Business Partner
8/10
Excellent
22 Nov 2025
Nancy
Nice stay but room was a bit tired and quite old facilities. Tv wasn’t great and no usb etc for charges. Staff lovely, breakfast good and plentiful. Would stay again.
Friends_and_family Family
10/10
Exceptional
22 Nov 2025
Lisa
The staff, room and food was great.
Friends_and_family Family
10/10
Exceptional
18 Nov 2025
Rachel
Brilliant staff and facilities. Would definitely recommend.
Friends_and_family Family
8/10
Excellent
16 Nov 2025
Steven
Excellent stay with huge size room, plenty of sockets and all the little things that make the biggest difference. We'll definitely stay again
Friends_and_family Family
10/10
Exceptional
12 Nov 2025
Benjamin
Value for money, great location. Friendly staff. Also great for families and when travelling with a dog
Business Family
10/10
Exceptional
10 Nov 2025
Debbie
Whole 2 nights was amazing hotel absolutely fabulous coylsnt fault ot. Staff amazing
Friends_and_family Friends
10/10
Exceptional
09 Nov 2025
Ceri
Check in guys were very friendly, welcoming and informative as was the lady who welcomed us into breakfast. To be fair every membe🏊
8/10
Excellent
09 Nov 2025
Gary
Good breakfast, nice leisure facilities given price and location, good bar and social area
10/10
Exceptional
02 Nov 2025
Lisa
Receptionist was very helpful and polite, although the bar and restaurant staff were very slow and carefree. The food was good and the breakfast had an excellent variety. Room was clean. Swimming pool and jacuzzi wasn't too busy. I would stay here again.
Leisure Family
4/10
Poor
29 Oct 2025
Carl
Very tired room.
Business
10/10
Exceptional
29 Oct 2025
richard
Clean room and bathroom. Comfortable bed. Convenient location
Partner
4/10
Poor
27 Oct 2025
Sam

Rude receptionists

On arrival I was greeted by the receptionist who obviously doesn't usually work Saturday nights Alex. Told me the previous customer he was dealing with was a entitled T*sspot. In front of my young child wasn't the best welcoming. Then he commented on how could anyone stay at Alton towers splash landings was surprising as the room had no air con and always hot. So when I went to my room I was surprised to learn their Aircon didn't work and was unpleasant hot even in October.

Beds were too soft and pillows just not what you'd expect from a hotel.

Breakfast had items missing and not the best of quality in general. But edible.

Decor throughout looked outdated and a fresh lick of paint need but that's being petty the room was clean.

The woman on checkout didn't seem like she wanted to be there. But the cleaners seemed happy
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Barbara
Really enjoyed our stay and would use the hotel again
Leisure Partner
10/10
Exceptional
26 Oct 2025
Jane
Room lovely and welcoming
6/10
Pleasant
25 Oct 2025
Doreen
Having stayed here many times when attending dog shows i was rather disappointed with the amount of meals that were unavailable on the dinner menu in both mains and desserts.
Friends_and_family Family
8/10
Excellent
25 Oct 2025
Philip
We have stayed at this hotel a few times before and usually left feeling dissatisfied about something but this visit was probably the best that we have had: check in was efficient, the room was comfortable, bar staff were helpful and breakfast was good. However, we could not understand why, at the bar, bar staff had to write down by hand every item that we purchased.
Partner
8/10
Excellent
20 Oct 2025
Jane

Convenient stop off .

A convenient stop off on the way to the Lakes . Friendly staff , good value . All adequate for our purpose and would use again.
Partner
8/10
Excellent
19 Oct 2025
Charlotte
Great staff
Leisure Family_with_children
10/10
Exceptional
18 Oct 2025
Sharron
Clean, inviting, comfy bed,
10/10
Exceptional
13 Oct 2025
Anthony
Very good standard throughout
Partner
10/10
Exceptional
11 Oct 2025
Stuart
Outside of the hotel looks tired and a bit old looking, reception area and restaurant are more modern and nicely put together, food is really nice and you have a good variety too choose
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
Anwen
Lovely welcoming atmosphere with fruendly staff. Perfect location for our visit. Value for money.
Leisure Family
8/10
Excellent
07 Oct 2025
Jennifer
Got there late, just before kitchen closed. Reception staff were great, and moved us to a room nearer the reception when they saw my wife's crutch (my wife is disabled). Also pointed out that the kitchen was about to close and to make sure we got an order in quickly. Even made sure the person taking the order got it on time.
Room was comfortable - bed was comfier than the Premier Inn we'd stayed at a few weeks previously.
Unfortunately didn't get a chance to check out the pool etc.
Breakfast was decent - it was nice to see pancakes as an option!
They also made a fresh batch of scrambled eggs on request.
They should allocate more than two disabled parking spaces, though. Both were full when we got there, and although we managed to park reasonably close to the reception the main issue was being unable to open the passenger door fully to make it easier for my wife to get in and out of the car. But that's just a niggle in an otherwise decent stay.
Partner
4/10
Poor
05 Oct 2025
PETER
Breakfast was great, dinner was poor in terms of both options and service.
Leisure Partner
4/10
Poor
02 Oct 2025
Daniel
Have stayed here several times just seems to be getting worse. I ordered a drink to e waitress who was friendly came back to say they didn’t have it, I ordered a salad they didn’t have it I ordered a desert after waiting a long time she came back 5 minutes later and again didn’t have it. When I left this morning the chap on the desk asked how was my stay I was honest and said not as good as usual he then didn’t say a word printed my bill and I left
Why ask???
Business
10/10
Exceptional
02 Oct 2025
James
Very friendly helpful staff, especially James at the front desk. Room was clean and comfortable.
Partner
6/10
Pleasant
22 Sep 2025
Anthony
The pool area was very outdated and in dire need of redecoration. The sauna in the gents was more of a cramped cleaning cupboard.
Staff all seemed very friendly, including the female member of staff who wanted to come into the male changing room while guests were changing.
Leisure Family_with_children
10/10
Exceptional
16 Sep 2025
Denise
Bit untidy outside the entrance but otherwise all good
Leisure Partner
4/10
Poor
14 Sep 2025
Diane

Dated and not my cup of tea

I was given one of the basement rooms a long walk from reception. I was told if i wasn't happy, they couldn't do anything because the hotel was full. The walls were paper thin. I could hear next doors full conversation and people having sex in the room across the corridor. I got very little sleep and had 2 early starts. Just wasn't ideal. The staff were lovely and helpful and the breakfast was great
Self

Location & surroundings

Holiday Inn Stoke on Trent M6, Jct.15
Clayton Road, M6 Junct.15, Newcastle Under Lyme, United Kingdom

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Holiday Inn Stoke on Trent M6, Jct.15

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