Name: Potbank Aparthotel
Address: Spode Works, Elenora Street, Stoke-on-trent, ST4 1QQ, GB

10/10

Exceptional

25 Sep 2025

matt

Excellent

Leisure Self

8/10

Excellent

16 Jul 2025

Kathleen

Close but no cig

The cold water inlet valve on the shower did not function and it was only by good luck that I did not get seriously scolded by very hot water in the shower.

Friends_and_family Family

8/10

Excellent

01 Apr 2025

Steve

Convenient for The Kings Hall. The room was a little tired but it was clean and functional

Leisure Friends

6/10

Pleasant

21 Apr 2024

Elizabeth

Potnot

Don't go here if you have mobility issues.
And my room overlooked the exit from nightclub very noisy.

Friends_and_family Family

10/10

Exceptional

01 Dec 2023

Molly

Wonderful

The most beautiful room. Can't believe how cheap it was for such a gorgeous hotel. Also the bar is so festive make sure you treat yourself to a drink or two !

Partner

10/10

Exceptional

15 Oct 2023

Adrian

Really good stay here. Lovely bar and restaurant. Well situated and the room was fantastic. I slept really well

Self

10/10

Exceptional

21 Aug 2023

Helen

Very comfortable!

Friends_and_family Friends

10/10

Exceptional

30 Jul 2023

Julie

This is ideal for walking to Kings Hall and has great food entertainment and excellent service in this trendy hotel/ restaurants

Leisure Family

8/10

Excellent

02 Jun 2023

James

Did what it said on the tin!

Business

8/10

Excellent

24 May 2023

Diane

Had a lovely stay at the Potbank. While I knew about the deposit pre-authorisation, the 8-10 days release period has left me slightly nervous as I do not know who may stay in the same room during that period and how they may leave it. I would have thought the room could have been checked within 24 hours and the pre-authorisation released then.

Leisure Family

10/10

Exceptional

12 May 2023

Rachel

A very unique and beautiful restaurant venue downstairs. Bedroom was in good condition, very clean with all necessities. Staff were extremely helpful and attentive.

Business_and_leisure Self

10/10

Exceptional

14 Feb 2023

Tobias

Enjoyed my stay

I enjoyed my stay. Very roomy apartment, with all necessary facilities for self-catering. Good location for city centre and parks.

Business

8/10

Excellent

06 Feb 2023

Craig

Good value for money

A really nice, clean, quiet hotel. Comfy beds, good kitchenette. Slightly odd bench/sofa in the room though. Be aware they pre authorise £50 on your card and this isn't made very clear when booking. Make sure you take ID too. However I would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

20 Jan 2023

Carolyn

This was a fabulous wee apartment which was very clean, nicely laid out and very easy to access.

Business Self

2/10

Poor

04 Dec 2022

Alice

The worst hotel experience I’ve had. My room was situated directly above the bar. I was aware it would be playing music until 10pm, however it got to 11 and showed no sign of stopping, so I rung reception who assured me it would be off my 11:30. It got to almost midnight with no sign of it quietening down so I rung down again, the lady at reception then very kindly let me change room to one higher up and away from the noise. The hotel in general is done up fairly nicely but the location is just appalling. Right next to a busy bar and restaurant, both of which are situated right next to the hotel rooms and are single glazed so sound is a big problem. Having checked the reviews before booking there was no word about this, had I of known I would’ve never booked. To top it off my shower didn’t work, the beds were insanely springy and uncomfortable, the pillows were like sleeping on bags of air, and the kitchen equipment (saucepans) was not fit for purpose. I picked here because it was close to a relatives house and I wanted to try a smaller business. I’ll stay in a premier inn next time. Avoid.

Leisure Self

10/10

Exceptional

18 Oct 2022

Kristina

Reception staff exceptional and very helpful

Leisure Family

8/10

Excellent

10 Oct 2022

Kate

Great little boat hole. Loved the guys looking after the site felt nice and safe. Clean and remote check in worked well. Only two little things perhaps a few more things for the kitchen as it would have been nice to have a plate and bowl, nice touch to have proper mugs and complimentary tea/coffee. Bathroom even though it had an extractor smelt a little musty perhaps due to having no window. But all in all would recommend.

Business Self

8/10

Excellent

12 Sep 2022

Vicky

Nice hotel

Nice quirky bar and dining area. My room was adequately equipped but the quirkiness didn’t follow through to the accommodation. It was clean and well presented. Only issue is that the doors slam shut on entering and exiting even when trying my best to close them quietly. This resulted in it being quite noisy.

Friends_and_family Family

8/10

Excellent

09 Sep 2022

Phil

Potbank Stay

Room was okay & well equipped, wasn’t very clean as cobwebs on the extractor hood and quite dusty. No curtains only blinds so the room was quite light & night & the mattress was awful

Business

6/10

Pleasant

25 Aug 2022

Verified traveler

Ok

Rather disappointed as room not as good as the one on Friday night. Not as much room a bit squashed and stain on chair only 1 chair my husband had to sit on bed. Would stay again if I could have a room like the one on Friday.

Partner

10/10

Exceptional

24 Aug 2022

Aileen

Good night

I was a bit worried as I read some bad reviews, but apart from not being able to turn down the temperature on the shower, and no plughole in the kitchen I enjoyed a little bit of noise from pub next door.

Partner

10/10

Exceptional

17 Jul 2022

Debbie

Fabulous stay at the Potbank

Everything was wonderful

Friends_and_family Family

8/10

Excellent

11 Jul 2022

Sarah

Noisy, including the squeaky bed

Overall not bad but they're is no denying the entertainment downstairs is loud and goes into the early hours on a weekend. People also gathered on the benches right outside our window talking and revelling loudly until about 2am which was not ideal.v
The bed is too soft and squeaky for me and the water in the shower was far too hot at ours lowest temperature for me to shower.
Ok for the money but wouldn't do more than one night.
10am is too early for check out, especially if you have been kept awake and they charge another £20 if you want to check out later

Partner

8/10

Excellent

06 Jul 2022

Louis

Plenty of space in our double room. Felt very secure since there's a round the clock watchman at the facility. Very friendly, chatty guy.History of pottery is facinating, we enjoyed seeing the free Spode museum. Good location for traveling by train, then getting a taxi to and from Alton Towers. The only downside was the fire alarms that went off for apparently no reason.

Leisure Family

8/10

Excellent

23 Jun 2022

Karyn

Pleasantly surprised with both the room and the restaurant attached to the accommodation.

Business

10/10

Exceptional

05 Jun 2022

Helen

Great location, wasy communication and check in process, our 2 connecting rooms were well equipped.

Leisure Friends

10/10

Exceptional

03 Jun 2022

Scott

Very good

Really happy. Check-in was quick & easy with a lovely member of the restaurant staff. So impressed with the size of the interconnecting rooms, well equipped kitchenette in-between with a few complimentary items. Very clean. Reservations team are really nice & helpful. Would definitely stay here again, thank you.

Friends_and_family Family

10/10

Exceptional

27 May 2022

Peter

Potbank

Good would use again

Self

10/10

Exceptional

27 Apr 2022

Morgan

A most interesting site that could be made something special in future. It is in a quiet rather neglected area with a friendly population. Facilities in the hotel are excellent (again very quiet) but we never encountered a single employee and the café was not open for breakfast. No lift of course. We were very pleased overall and would recommend the hotel with the provisos above.

Leisure Partner

10/10

Exceptional

24 Jan 2022

jamie

A local gem

Me and my son stayed overnight as part of our fortnightly visits and we had a lovely time. The kitchenette was great touch. The room was spacious, the shower was awesome and the beds comfortable. Would recommend staying here again

Friends_and_family Family

10/10

Exceptional

13 Jan 2022

D

Exellent

Excellent, friendly staff, clean room.
Maybe a bit better signage from the road would help!

Business

10/10

Exceptional

28 Nov 2021

Jayne

What a little Gem

Fabulous quirky place which we really loved. Very welcoming staff, clean and comfortable accommodation. We will definitely return.

Friends_and_family Friends

8/10

Excellent

15 Oct 2021

Maggie

Loved the re-use of the old Spode factory, thought it was full of character whilst providing modern facilities. On-site parking was good and it was within walking distance of town centre and other amenities/cultural venues. Staff were helpful and gave recommendation for local eateries - the on-site restaurant was fully booked when we arrived at around 4pm so bear that in mind and book ahead. A minor drawback for some might be the volume of the on-site entertainment which filtered into our room (which directly overlooked the outside eating area) even with windows closed…we didn’t mind and it did stop about 10pm. Overall I’d thoroughly recommend staying here and will be back to further explore the potteries.

Business_and_leisure Partner

10/10

Exceptional

27 Sep 2021

Ben

Great quirky place to stay fabulous food at the Quarter as well

Partner

8/10

Excellent

06 Sep 2021

Jackie

Chique but cosy.

Great place. Very friendly welcome. Room comfortable and well equipped for a self catering stay. Restaurant and bar chique but cosy. Industrial theme works well. Would definitely stay again.

Friends_and_family Family

8/10

Excellent

23 Aug 2021

Angela

Excellent stay

Stayed over for a night lovely hotel quirky … rooms clean … will return for the Saturday night band

Partner

10/10

Exceptional

15 Aug 2021

Mark

Place was amazing food fantastic people staff soooo help full and kind can't wait to go back...will say we got 2 kids music or entertainment is on till around 11 so be aware of this, great place thamk you👍👍

Friends_and_family Family

6/10

Pleasant

07 Aug 2021

joanne

It says rooms have Netflix TV. Neither of our rooms did. Queried it when there, also sent email, no reply. Rang to chase and was told the email would have gone to Expedia so potbank wouldn't have seen it but would point out the email to manager either that day or next, still no reply days on. Frustrating when no response. Apart from that room's were fine.

Friends_and_family Family

8/10

Excellent

02 Aug 2021

Freya

Outside coming in looked scary but once inside it was so lovely the staff member that checked us in was a delight and so helpful and the facilities were perfect for our stay. The book telling us dine out recommendations was such a help and the hippy chiqe beer garden was so cute the whole place made our stay so easy and happy

Partner

10/10

Exceptional

28 Jul 2021

Michael

Great stop over

Ideal stop over headed down to Alton Towers. Walking distance from the town.

Friends_and_family Family

8/10

Excellent

16 Jul 2021

Verified traveler

Really good for what we needed. Lots of space for the whole family and having the little kitchenette was really helpful. The cutlery and crockery provided is a bit limited and some of it not very clean, but that wasn't a huge problem, i just gave it all a wash before we used it.

Friends_and_family Family

10/10

Exceptional

16 Jul 2021

Sarah

Lovely, unique stay

A great stay, nice to have the kitchenette in the room and the bed was comfy. Will definitely return in the future!

Partner

8/10

Excellent

14 Jun 2021

Samantha

Good value

Nice, comfortable room at a good price. It's quite noisy with the bar downstairs until around midnight by the time the staff have cleared up, but we knew about this beforehand.
Only negative was we had to wait around for quite a while when checking in.

Partner

10/10

Exceptional

11 Oct 2020

Jennifer

Wonderful, warm and friendly.

This aparthotel is part of a small complex with restaurant. It has security at the entrance so you feel safe and your car is safe overnight. Free parking of premise. Room was cosy, warm, comfortable and ideal for a couple. We stayed here for 2 nights while we spent each of the 2 days at Alton Towers. Alton Towers is only 30 minutes drive away. Was wonderful to come back from a long day to a clean and comfortable accommodation. There are lots of take aways around too that you can easily order from and have delivered, just be sure to wait outside of property so they see you. We loved it here and would definitely stay again. Staff on arrival were lovely and welcoming too. 10/10

Partner

10/10

Exceptional

28 Sep 2020

AM

Excellent adaption of old Spode works

Excellent adaption of the Spode ceramic works into an apart-hotel. Good job with Covid security etc. Over three floors but no lifts. Bit of a rabbit warren. Excellent restaurant on site with great breakfast but operates separately, may not open very early and you may need to book.

Friends_and_family Family

10/10

Exceptional

22 Sep 2020

Esther

It is a very practical, clean option at a very reasonable price. the only thing lacking was the fact that breakfast was not served until 10 am! It was rather inconvenient to have to search for a place to have breakfast when we did not know the area at all.

Friends_and_family Family

8/10

Excellent

11 Sep 2020

Peter

Potbank

The hotel and staff were excellent, only small complaint is the bed is way too soft and pillows were poor quality, other than that excellent stay and will definitely use again.

Partner

10/10

Exceptional

30 Aug 2020

Verified traveler

Very spacious but the sofa area wasn't very comfortable - it's more of a perch than a sofa

Leisure Partner

10/10

Exceptional

05 Aug 2020

Joanna

Jo