The Crewe Arms Hotel

10/10

Exceptional

11 Jul 2026

Karen

Great little room in a village pub. Really handy for visiting Keele University.

Partner

10/10

Exceptional

26 Jun 2026

Pam

Great hotel with good parking - will definitely book a stay here again.

Partner

10/10

Exceptional

01 Jun 2026

Ray

Our room was very clean and comfy. The bar was very friendly and met some nice people. Very dog friendly. Martin was very kind and helpful, one of the best. I would diffinately stay here again

Partner

10/10

Exceptional

24 May 2026

Motonori

Very nice stay.

Self

8/10

Excellent

15 May 2026

Russell

Plenty of parking, quick check-in, room not overlooked so private, dinner menu disappointing in terms of choice, standard fare, well-stocked bar, breakfast good. Generally ok and good value for money

Self

10/10

Exceptional

15 May 2026

Keith

Really friendly staff and good food

Self

10/10

Exceptional

23 Apr 2026

John

Excellent - easy parking, great team, spacious room, tasty breakfast and good coffee.

Highly recommend

Self

10/10

Exceptional

17 Apr 2026

Edward

Friendly warm welcoming comfortable great breakfast. Ample parking.

10/10

Exceptional

12 Apr 2026

Matt

A fabulous stay. Cosy pub, really friendly staff, great location, lovely breakfast..couldnt ask for more !

Pet

8/10

Excellent

11 Apr 2026

James

Room was clean, quiet and equipped ok. Shower was good and plenty hot. Beds were clean and comfortable.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

barbara

More than adequate for my stay
One night only. Made very welcome
Everywhere clean, friendly staff and plenty of choice for breakfast
Will definitely be returning

Self

10/10

Exceptional

04 Apr 2026

Ben

Clean rooms, great hosts who were very attentive. Lovely food and a lovely pub too.

10/10

Exceptional

02 Apr 2026

Tracey

The room was clean and adequate. Appreciated the bottle of water left in the room. For the price paid which included a lovely breakfast, it was brilliant.

Friends_and_family Friends

10/10

Exceptional

01 Apr 2026

Jon

Martin was a great host great sleep and breakfast

10/10

Exceptional

26 Mar 2026

Jamie

I don't do reviews. Well....apart from this one that is. I arrived to find the place locked up and a notice saying \"opening soon\" and it wasn't kidding. It turned out that it was literally opening that day and the next morning (after a good nights sleep) I found that the place had been transformed by Martin and his wife working all night until 4.30 am, bless them. And the hotel? Ah yes - plenty of free parking, quiet rooms, a great breakfast, very convenient for Keele University and ideal for stopping off the M6 between Manchester and Birmingham. I wish Martin & co all the best in their venture and, like General MacArthur, I shall return.

Self

8/10

Excellent

22 Dec 2025

Paul

Perfect for an overnight enroute

Business

10/10

Exceptional

27 Nov 2025

Maria

The inviting uplift to the establishment.

Partner

10/10

Exceptional

07 Nov 2025

Terry

Everything very good

Self

6/10

Pleasant

20 Sep 2025

Neil

Nice room, shame about the ensuite

The room was nice and spacious with a good sized double bed although mattress wasnt as comfy as it looked.
The ensuite was built into the corner of the room and was quite small, and when having a shower, the floor would become flooded. This would explain the damp smell when entering.

Partner

10/10

Exceptional

25 Aug 2025

Tim

Comfortable stay in spacious room.

10/10

Exceptional

08 Jul 2025

FRASER

All good. Good service.

Business

8/10

Excellent

04 Jul 2025

Marie

Stayed one night. Big room, clean, very convenient. A little dated and needed a bedside table on both sides of the bed. Good value for money in the area.

Leisure Family

10/10

Exceptional

03 Jul 2025

Nicholas

friendly and welcoming

Business

10/10

Exceptional

14 Jun 2025

Maria

Friendly welcoming staff. Good for and service.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Jonathan

Little gem

A little gem with the best breakfast I’ve ever eaten

Business

10/10

Exceptional

03 Jun 2025

William

Nice room, easy parking, beautiful breakfast, and wonderful staff in pub!

Leisure Partner

10/10

Exceptional

30 May 2025

Dylan

Wonderful hosts - everyone was friendly and helpful. Excellent breakfast. Quiet location and a spacious room - I slept well here. Free WiFi worked well for email and general web browsing (I didn't try anything more demanding). Plenty of free parking.
Great value for money.
I'd have no hesitation in staying here again.

Business

10/10

Exceptional

28 May 2025

Chris

Value for money and good service

1 night stay over. Easy to find. Large carpark. Nice pub, large rooms, Tuesday night is pizza only. Good choice of pizza and delicious. Check in and check out was hassle free.

Business

10/10

Exceptional

08 Apr 2025

Mark

lush ....quite .....bed lush ....food lush been there 4 times this year . A must place to stay . Breakfast is awsome 😋 😍 staff are awsome .....

Self

10/10

Exceptional

20 Mar 2025

Alex

Nice pub and a great place to stay

Stayed here several times when in the area for work and always happy to come back. This latest trip was for several nights. A great value pub which has good food and a nice atmosphere. Rooms are quiet and comfortable with everything you need. Breakfast is also very good, with lots to choose from and cooked well. Overall, just what is needed.

Business

10/10

Exceptional

02 Mar 2025

Karl

Nice big room
Great breakfast

Business Self

10/10

Exceptional

16 Feb 2025

Mark

You got to try here its AWSOME

AWSOME PLACE 😁 A MUST PLACE TO GO

Business

10/10

Exceptional

12 Feb 2025

Verified traveler

Return visit.

This was our secind stay, so was nice to go back to familiarity and a warm welcome from the hosts.

Partner

10/10

Exceptional

07 Feb 2025

karl

Easy check in big room
Lovely breakfast

Self

10/10

Exceptional

06 Feb 2025

Ian

Easy check in. Food good. Breakfast has a good menu selection and is of a good standard. Room was comfortable and clean.

10/10

Exceptional

04 Feb 2025

Verified traveler

Relaxing Break

Warm, comfortable and quiet night stay. Friendly service, setting us up for our onward journey after a stunning full english breakfast.

Partner

10/10

Exceptional

19 Jan 2025

Rosanna

Comfortable and pleasant

Comfortable and pleasant stay, housekeeping in the week and friendly staff. Plenty of parking available.

Business

10/10

Exceptional

12 Jan 2025

Peter

Very obliging staff. Excellent shower.
All round convenience.

Leisure Partner

10/10

Exceptional

08 Dec 2024

David

The couple that run the place we very hospitable. Breakfast was lovely and a nice pub with reasonably priced dining options.

Leisure Friends

10/10

Exceptional

25 Nov 2024

Jacqueline

Friendly owners and staff

Leisure Self

8/10

Excellent

08 Nov 2024

Alex

Lovely pub to stay at. Great value

Great place to stay, and I often stay here when working locally. Lovely place with great staff and really good food. Was the first time I had issue with noise from other guests though. The place is usually really quiet, so it was just an unlucky night I guess. Great value place though.

10/10

Exceptional

27 Oct 2024

D

Plenty of parking space.
A warm welcome from the staff.
A choice of real ales at the bar - good to sample Reverend James by Brain's Brewery again.
Rooms were very clean and comfortable; and the meals were generously portioned, to Henry's delight.
Would cheerfully stay there again.

Friends_and_family Family

10/10

Exceptional

19 Oct 2024

Verified traveler

Excellent Hotel

Had a great overnight stay with my son. Comfortable rooms, friendly and helpful staff and friendly locals in the bar.

Friends_and_family Family

10/10

Exceptional

14 Oct 2024

Jessica

Very welcoming staff, good sized well appointed rooms, good location for Keele University and very reasonably priced. Would stay again

Business

10/10

Exceptional

13 Oct 2024

Sarah

Everyone was kind and friendly and our stay was relaxed and comfortable. It was everything you'd want for a short stay.

Leisure Family

10/10

Exceptional

13 Oct 2024

Tom

The property is good value for money. The room was a little tired but spotlessly clean. I had a problem with the radiator in the room and it was sorted immediately. I ate in the hotel and had a good meal. Breakfast was excellent. I would stay here again

Leisure

10/10

Exceptional

12 Oct 2024

Alex

Just what was needed.

Great place to stay, convenient and clean. Breakfast is lovely and the pub has a nice atmosphere. Felt welcome and will be staying again when in the area for work. Overall, great value.

Business

10/10

Exceptional

10 Oct 2024

Sarah

Excellent

The staff were lovely. Great service a breakfast was fantastic. Will be staying again

Self

8/10

Excellent

30 Sep 2024

Steve

Nice cosy stay. Good value for money

Leisure Friends

10/10

Exceptional

22 Sep 2024

Christine

Nice clean well maintained hotel, lovely fresh breakfast. We arrived early but they let us check in no problem. Comfy bed, nice and quiet, good tea/coffee biscuits in room on arrival. Plenty of space in car park and friendly helpful staff. Many thanks.

Leisure

10/10

Exceptional

19 Sep 2024

Alex

Nice pub to stay at with excellent food

A convenient location for my needs on the edge of a really lovely village. The room was clean and a good size with everything expected including lots of coffee supplies which is always nice to have. The pub was lovely and friendly and had a nice atmosphere. The food was excellent. The evening food menu is reasonably priced and has a good range to choose from. Overall it was excellent quality. Breakfast was also really good with a broad range of options and served quickly with great service. Excellent value for money and a nice place so will be booking in to stay again in the future.

Business

10/10

Exceptional

19 Sep 2024

wayne

Would not have any worries about staying here again

Business_and_leisure Self

10/10

Exceptional

31 Aug 2024

Robin

Lovely friendly staff

Overnight stay en route to Manchester. I was looking for a hotel not far off the M6 that would break up my journey. It was a little further than I wanted but it was a lovely drive. The hotel was quiet, clean and comfortable. The staff were really lovely and friendly and breakfast was thrown in too. Nothing fancy but enough to get you through the morning. Very good. Thank you very much.

Self

10/10

Exceptional

28 Aug 2024

Michael

I did like the fa t there was a mini fridge in the room. The room was spacious and clean, the bed was a good size, everyone was really friendly.

Leisure Self

10/10

Exceptional

25 Aug 2024

Mary

Loved our stay here. Very friendly staff and was a really lovely comfortable atmosphere.

Food was amazing, the pie melted in my mouth and the inclusive breakfast was also brilliant. So many options to pick from.

This is certainly going to be one of favourite places to go, we can’t wait to come back.

Thank you so much
Gav and Mary

Partner

10/10

Exceptional

23 Aug 2024

Penelope

Staff were very friendly,and helpful and food was great and plentiful

Leisure Friends

10/10

Exceptional

20 Aug 2024

Geoff

Homely place , felt comfortable.

Business Self

4/10

Poor

15 Aug 2024

David

The room was noisy it seemed like a dishwasher was in the room running on Acery long cycle to about 4

Leisure Self

8/10

Excellent

09 Aug 2024

robert

friendly hosts. friendly locals. large clean room. good food at a reasonable price.

Business_and_leisure Self

10/10

Exceptional

03 Aug 2024

Jacqueline

I stayed as a stop over en route elsewhere.
It was perfect for what I needed. Room was clean and comfortable.
Good Breakfast options. Friendly staff.
I arrived late so didn't use the bar but it seemed to be a lovely friendly local pub.

Leisure Self

10/10

Exceptional

31 Jul 2024

Stephen

Great stay

Good clean hotel and excellent food.

Self

6/10

Pleasant

24 Jul 2024

Scott

Nothing fancy but the room was quiet and the beds were comfy. The air freshener in the room was WAY too strong, but we were able to air the room out after unplugging it and stashing it inside a cabinet.

Leisure Family

6/10

Pleasant

03 Jul 2024

Ed

When I initially arrived, there was nobody about to check me in so I ended up wandering around for a while. My room was very good, spacious, clean and with everything required present.

The bar area was \"interesting\" with a pair of very young child twins freely roaming both around and behind the bar area. A free car park was available but some of the other areas around the property were rather untidy with a rusting tractor and trailer stationed outside the accommodation door entrance/exit.

The food served was good.

Leisure Self

10/10

Exceptional

29 Jun 2024

Alan

Great flying visit

Flying visit and an early start so was unable to take advantage of the breakfast but staff were welcoming, a nice pint of Guinness and some pork scratching in the bar before bed was great.
Room was good, only suggestion would be some usb charging ports on the plug sockets.. I forgot my charger but had these been available it would have been possible to charge using the car usb cable!
I’d definitely use this hotel again if up this way.

Self

8/10

Excellent

12 Jun 2024

Andrew

Traditional pub, with room 5 being very clean and comfortable if a bit dated. Great value though, in a quiet and easy location. Pat the chef and barman was extremely helpful and it’s a place that I’d go back to again. Great pint of Directors!

Leisure Self

10/10

Exceptional

24 May 2024

Paul

Across the UK

After a few pints at the pub, this is our best sleep until now in the UK.

Very friendly staff. Great breakfast!

8/10

Excellent

13 May 2024

Robert

The Crewe Arms is in a secluded location, very quiet rooms at the rear and not overlooked. Car parking is sufficient but a bit unkempt.

Leisure Partner

10/10

Exceptional

01 May 2024

Jonathan

Hiden jem

Fantastic staff good quality room and excelebt food

Business

10/10

Exceptional

28 Apr 2024

MARTIN

Very friendly welcoming staff. Excellent first impression. Value for money was excellent and with breakfast included it was really good. Breakfast was also excellent and certainly didn’t scrimp on the portion. Overall I would recommend this place to anyone wanting a warm and friendly place to stay

Leisure Self

10/10

Exceptional

28 Apr 2024

Yvonne

Helpful, friendly staff, nice clean facilities and excellent food

Business Self

10/10

Exceptional

24 Mar 2024

Charles

Really good service with excellent food

2/10

Poor

26 Feb 2024

Norry

The welcome was extremely unfriendly.

The check in was in the public bar and we were told that we had only booked 2 single rooms for 2 guests.

We stated, quite correctly, that we had booked 2 doubles for 3 guests but were stonewalled with a negative response that made my companions very uncomfortable, as this was attracting the attention of all the clientele

Eventually, the landlady appeared and told us that she could not book us in unless we agreed to paying an extra £30. As my companions were getting embarrassed, I agreed to this.

We were shown to our rooms which both had a double and a single bed!

We came back down for dinner and were asked to move from the quiet table, that we had chosen because we wanted our conversations to be private. We had to refuse twice before our choice was permitted. Our food arrived more than an hour later and to say it was poor would be an understatement. Some parts of it were inedible!

The beds were very uncomfortable, with inadequate bedding for the season and the cheapest sprung mattresses to lie on.

Breakfast was reasonably good and served quickly

Business_and_leisure Friends

10/10

Exceptional

25 Jan 2024

David

Crewe arms hotel

Really lovely place set well back from the road with lots of parking. Owners and staff are all very friendly and helpful. Accommodation is clean and spacious. The food is absolutely excellent and a very varied menu would definitely recommend this hotel to anyone.

Friends_and_family Family

10/10

Exceptional

19 Jan 2024

clive

Could not have asked for anything better the host was excellent food good

Business

8/10

Excellent

24 Dec 2023

Ryan

Hotel was lovely staff very welcoming

Friends_and_family Family

10/10

Exceptional

15 Dec 2023

Robert M

Very happy with our stay

We were very happy with our stay. We stayed 1 night. The room was clean and very comfortable with all the facilities we needed. Breakfast and dinner were also very good.

Partner

10/10

Exceptional

27 Oct 2023

Julian

It does exactly what it says on the tin

Friendly staff excellent food great beer and bedrooms immaculate a great place to stay

Business

10/10

Exceptional

19 Oct 2023

Dawn

Excellent, so glad to find this place

Fabulous find! Stayed here for 2 nights. Such lovely staff, great location for my visit to the University. I really enjoyed my stay and will return again next year. Lovely restaurant too.

Self

8/10

Excellent

13 Oct 2023

Kevin

Excellent food

8/10

Excellent

09 Oct 2023

Terence

Comfortable, dog friendly and excellent food. Easy parking and a good breakfast.
Would have been 5 stars but for the lack of internet and a frayed carpet in the room.

10/10

Exceptional

29 Sep 2023

Miss

Excellent value and service.

This was a lovely place to stay. From stepping into reception we felt welcome and comfortable. Our two little dogs were fussed over and weren’t made to feel in the way at all. All the food was likewise of an excellent standard. A brilliant stopover on a longer trip . Thankyou to everyone concerned.

Partner

10/10

Exceptional

25 Sep 2023

Verified traveler

Comfortable quiet overnight stay with very welcoming hosts.

Partner

10/10

Exceptional

22 Sep 2023

ANDREAS

A great place at a great price

It was very friendly and the rooms were very clean. I would say the beds are on par with those in the Premier Inn, which are known for being very comfortable, which at the price means the crew arms is very much worth the money.

In addition as I leave early mornings for work and could not make breakfast. I was even given a sandwich and crisps every day to make sure I have something with me.

All these little details really make a difference.

Business

8/10

Excellent

21 Sep 2023

Jose

Good Hotel except that breakfast timings are based for holiday tourist not for market traders who work on weekends.

10/10

Exceptional

17 Sep 2023

Neil

Very friendly & welcoming staff. Spotlessly clean and food top notch. Can’t recommend highly enough.

Leisure Family

10/10

Exceptional

15 Sep 2023

Craig

Definitely would stay again. Thanks. ;)

Nice, friendly staff, great food, nice clean rooms and lovely old features in the pub and the building itself.

Business Self

8/10

Excellent

14 Sep 2023

Marek

Crewe who

Good clean hotel with all the amenities needed.
Staff very friendly and attentive.

Business

8/10

Excellent

09 Sep 2023

Michael

Had a very pleasant time. Very friendly. It’s good value.

Business

10/10

Exceptional

30 Jul 2023

Philip

great find

realy nice and attentive owners and staff,great stay drinks and food would definatley re vist again and highly recommended

Partner

10/10

Exceptional

22 May 2023

rob

An excellent, family run small hotel/pub, full of character, with good dining facilities and very comfortable, clean accommodation. It is dog friendly. Easy to access from the M6, and a very welcome, relaxing, stopping off point

Leisure Pet

10/10

Exceptional

18 May 2023

Verified traveler

very nice hotel

stayed here for work on numerous occasions lovely hotel and breakfast

Business

10/10

Exceptional

17 Apr 2023

Peter

Weekend in Madeley Heath

Clean and comfortable room. Friendly Staff. Good food in the restaurant.

Self

10/10

Exceptional

14 Feb 2023

andrew

Great place to stay yet cklose to M6 Jnc 15

Leisure Self

10/10

Exceptional

24 Sep 2022

ANDREAS

Very friendly and even made me food to take with me to work as I got up too early for breakfast.

Business

8/10

Excellent

08 Jul 2022

ASHIQ

Comfortable stay

Checking was very easy staff were very polite.

Self

10/10

Exceptional

23 May 2022

Daniel

Brilliant all round

Very reasonably priced. Excellent hotel and the staff couldn’t do enough for you.

Business

10/10

Exceptional

23 Jan 2022

Joan

Warm, friendly welcome, as before. Room warm, comfortable, well decorated & bed so comfortable. Staff happy to accommodate any reasonable request. Highly recommend

Self

10/10

Exceptional

10 Dec 2021

Andrew

Perfect

Excellent service, excellent food on the whole an absolute bargain

Business

10/10

Exceptional

29 Nov 2021

kuldip

Super

Partner

8/10

Excellent

12 Nov 2021

Paul

Comfortable large room

I decided to stay here based on the reviews and I wasn't disappointed. It was a nice, large comfortable en-suite room in an annexe to a pub. There was plenty of parking space and it was off the main road and was quiet. I very much appreciated the friendliness of the staff and the breakfast that came as part of the price for the room. I would definitely stay here again.

Business