Name: Crewe Hall Hotel & Spa
Address: Weston Road, Haslington, CW1 6UZ, GB

10/10

Exceptional

09 Jul 2026

Louise

Beautiful building and setting!

Self

10/10

Exceptional

06 Jul 2026

martin

Crew Hall represents the last Hurrah of Victorian and Edwardian country house revamps. The public rooms, foyer and chapel are architectural gems. But it have comfortable spacious modern bedrooms combining its historic charm with modern comforts. The rooms are spotless, the staff charming and the breakfast excellent. Have stayed before will stay again

Partner

10/10

Exceptional

26 Jun 2026

Andrew

The staff were all very friendly and helpful!

Self

10/10

Exceptional

22 Jun 2026

Aileen

Beautiful period property with modern additional building which gives guests the best of both worlds. Stunning grounds, lovely spa facilities and enjoyed a hot stone massage. Food and drinks were spot on too. Perfect relaxing few days away.

Partner

10/10

Exceptional

21 Jun 2026

Manuela

We stayed in the old wing and the rooms are stunning. The staff were very friendly and helpful. Breakfast was delicious (for all different needs catered). House and garden are beautiful. Well worth the price if old architecture is some that interests you. 2 thumps up

Family

6/10

Pleasant

15 Jun 2026

Rebecca

Booked hotel for Spa. We arrived late afternoon, our room was quite a walk from the reception area to new building. The room was ideally situated near just above the restaurant and breakfast area.
We used the Spa around 4:30 which was when the children were having swimming lessons. The pool was good, the jacuzzi was small and really only fitted two people. Sauna and steam room was good, but no shower available to use after use.there was an ice area and an experience shower which wasn't that impressive.
The room was comfortable and clean.
Breakfast was self service and could order some pancakes/porched eggs. Food was good.
We went out to a local pub for Saturday evening meal

Partner

10/10

Exceptional

15 Jun 2026

Zoltan

Very nice posh property.

8/10

Excellent

12 Jun 2026

g

Male Spa staff came across bored and unenthusiastic to the point of an inconvenience to ask questions until we went back later and the standards dropped even lower with the female member struggling to form words and pointing when asked where the jacuzzi was and how the lockers worked

Partner

10/10

Exceptional

10 Jun 2026

Jesus

Magdalena on reception always been kind and great attention.

8/10

Excellent

07 Jun 2026

Matthew

Room wq very spacious. Sauna was great.

Self

10/10

Exceptional

29 May 2026

Cerys

Gorgeous, we had an amazing stay. Loved everything about the hotel.
Beautiful food, room, bar and spa.

Partner

10/10

Exceptional

24 May 2026

Paul

Always stay here. Great location. Excellent buffet breakfast. Attentive staff and first class gym.

Self

6/10

Pleasant

17 May 2026

Anneke

Breakfast opened too late
The gym and spa didn't stay open long enough and gym didn't open early enough. I had to check out before 8;30 so I had to rush my breakfast and couldn't do a gym workout

8/10

Excellent

17 May 2026

DEBORAH

We stayed in one of the feature rooms, the carpet was in areas threadbare, which I have never had in a nice hotel before) and behind the sofa the was dirt which had collected there for quite a while and that was threadbare as well, the room could do with a bit of a makeover and freshener up in the bathroom as there was black mold on shower door and tiles. Otherwise a lovely stay.

Partner

8/10

Excellent

09 May 2026

Erin

Definitely book a room in the old part if possible. The new wing is beautiful and clean....but it takes about 10 minutes from check in to find your room...but you'll need a map! Gorgeous grounds, food was delicious. Will visit again.

Self

10/10

Exceptional

08 May 2026

Robert

Everything was in excellent condition and the staff were helpful and friendly would definitely go again

Partner

10/10

Exceptional

05 May 2026

Martin

The main building is really impressive and full of character. Gym facilities are excellent, and pool/sauna/steam room a treat. We didn’t eat at the hotel in the evening but the breakfast was great. Room was pleasingly spacious.

Partner

10/10

Exceptional

04 May 2026

Matthew

Nice stay

10/10

Exceptional

02 May 2026

Rob

Wonderful place with fantastic staff. Cannot recommend it.

10/10

Exceptional

02 May 2026

Amy

Absolutely lovely

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Mark

Absolutely lovely stay at the hotel. The entrance is so grand and picture worthy!!! Rooms are comfortable, and the breakfast was scrumptious.

Partner

10/10

Exceptional

23 Apr 2026

David

Wi fi good
Ample free parking
Buffet breakfast very good
Sizeable room
Wonderful property and grounds

Business

2/10

Poor

22 Apr 2026

Charlie

I turned up to be told they had overbooked and had no room for me. I asked why no one had told me but got told there was no contact details on the booking (a lie). The staff member at the front desk simply did not care. They then told me they had a room available only for an extra £200. I was shocked and appalled at the attitude. I had driven 3 hours and told them this and got no more than a shrug in return. Appalling and will never stay here in the future.

10/10

Exceptional

21 Apr 2026

Sarah

Gorgeous hotel in spacious, well maintained grounds. The staff were very friendly and helpful and the room was clean and the bed extremely comfortable.

Business

10/10

Exceptional

10 Apr 2026

Tiffany

Great

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Carlene

Rooms was clean beds was comfy.. Pool was great kids loved it’s definitely be back X

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Mica

Enjoyed our stay overall. Evening food wasn’t great and restaurant seemed a bit cafeteria like considering how beautiful the hotel is. Pool was too cold.

Partner

10/10

Exceptional

05 Apr 2026

Gavin

Great

Business

6/10

Pleasant

03 Apr 2026

Vivienne

Breakfast was lovely.

Partner

10/10

Exceptional

31 Mar 2026

Andrew

Excellent breakfast!
Plenty of choice.

Pet

10/10

Exceptional

30 Mar 2026

hazel

Lovely place, great breakfast

Partner

10/10

Exceptional

30 Mar 2026

Martin

Restaurant was first class and service was great.

Self

8/10

Excellent

29 Mar 2026

Peter

Nice hotel with clean and spacious rooms. Breakfast was very good although was busy as was a weekend. Dinner in the brasserie was OK, not a huge vegetarian choice and flavours not great.

10/10

Exceptional

23 Mar 2026

Peter

Hotel is a splendid piece of history with a modern twist

Partner

10/10

Exceptional

23 Mar 2026

Esther

Great room, great staff, great breakfast, spa was nice but steam room not working on final day of our stay. Stayed in the new wing and pleasantly surprised that we didn’t hear any noise from wedding events or guests at all! Plenty of parking. Would love to come back.

Partner

10/10

Exceptional

22 Mar 2026

Dawn

Fabulous hotel. staff couldn’t do enough for you - the service is excellent. The room was super clean & the beds really comfortable! We loved our stay!

Friends

10/10

Exceptional

14 Mar 2026

Craig

Amazing hotel with an incredible history. Spa area , food, room and staff all excellent.
Would definitely stay here again.

Partner

8/10

Excellent

11 Mar 2026

Jacqui

The food in the restaurant was very good and in a lovely emvironment. I was a little disappointed with the spa - it was more like a leisure centre pool than a spa. A lovely historic building. We stayed in the old part which was gorgeous. Really helpful, pleasant staff.

Partner

8/10

Excellent

05 Mar 2026

Matt

Clean room. Some staff on main desk not that welcoming

10/10

Exceptional

02 Mar 2026

Richard

Didn’t use amenities as a quick stay but room was fab as were staff 👍

Partner

8/10

Excellent

27 Feb 2026

Nathan

Great room excellent venue

10/10

Exceptional

19 Feb 2026

Catherine

Excellent reception team

6/10

Pleasant

15 Feb 2026

Alison

A few snags in room that left us disappointed. Tea and coffee selection like a terrible Travelodge! Staff were lovely though

Partner

10/10

Exceptional

13 Feb 2026

Ian

Great room, spacious and well appointed. Nice big bathroom. Good quality breakfast and new to the hotel plenty of EV charging points, which makes this hotel a great place for EV owners!

Partner

8/10

Excellent

30 Jan 2026

Steven

Lovely spacious room and we love the spa and leisure centre

Business Partner

4/10

Poor

18 Jan 2026

Pratik

Despite no option to ask for a double, we were allocated a twin, which the reception staff then tried to say was my fault for not specifying. The room in the West Wing was cold, and despite raising the temperature, this did nothing to heat the room. The food quality in the Brasserie was average and not up to 4* standards. Breakfast options were satisfactory, and only one coffee machine was provided with extremely long queues of more than 15 mins. This is totally unacceptable for an establishment marketing themselves as a luxury experience. All in all, I am rating Crewe Hall as poor, and warrants a 3* rating at best, when compared to other establishments I have stayed in locally such as De Vere Cranage, Weetwood Hall and others. I would not recommend others to stay here but to stay at the above mentioned alternatives

Partner

10/10

Exceptional

16 Jan 2026

Darren

Fantastically historical, grand attractive buildings with great, friendly, attentive staff. Food was of a good standard. We really enjoyed our stay.

Partner

8/10

Excellent

13 Jan 2026

Sheila

Clean and spacious room in the modern wing with an excellent shower. Friendly reception staff

Self

8/10

Excellent

04 Jan 2026

Matthew

All the staff have been great, there were some issues in the room but most were quickly resolved.emachine not working.

8/10

Excellent

30 Dec 2025

Stephen

Nice room with a few bits which needed some maintenance. Good food in the brasserie for both breakfast and dinner but let down by the service which was haphazard.

Partner

8/10

Excellent

26 Dec 2025

GRAEME

A pleasant stay on Christmas Night. We arrived late and were welcomed efficiently and given clear directions to our room.

When we arrived the room was 28C - so the A/C had clearly been running at this temp since it was serviced earlier in the day. It was pretty efficient at cooling the room down once we adjusted the temperature.

The curtains couldn’t be closed, so i found myself stood on a chair repairing these (an issue with the rail & hooks) before we went to bed.

The breakfast service was busy and staff were struggling to keep tables & crockery refreshed - but the food was good and there remained plenty of choice.

The pool was quiet given the number of people staying and we were able to enjoy use of this before heading home.

I would recommend to others but it could do with a little more attention to detail to really make the most of what is a wonderful setting.

Partner

2/10

Poor

24 Dec 2025

Irvine

TV didn't even work

And

No robes for a £170 room!

Leisure Partner

10/10

Exceptional

22 Dec 2025

Brett

Staff

Partner

10/10

Exceptional

21 Dec 2025

Craig

absolutely amazing stay at Crewe Hall. Room was amazing, staff are friendly and really helpful.
Can't wait to return

Leisure Family

10/10

Exceptional

14 Dec 2025

Mark

Beautiful place, stayed o we for out Christmas do

Friends_and_family Friends

2/10

Poor

09 Dec 2025

Melissa

Room crap food crap would like refund

Partner

10/10

Exceptional

09 Dec 2025

Tracy

Room was very clean and comfortable. As for the breakfast it was faultless with a really great range of freshly cooked food.

Business_and_leisure Friends

8/10

Excellent

04 Dec 2025

Tony

B

Business Self

8/10

Excellent

28 Nov 2025

Shirley

Friendly staff and spotless hotel

10/10

Exceptional

24 Nov 2025

Iris

The hotel is in a beautiful setting super clean and staff very helpful.

Partner

8/10

Excellent

23 Nov 2025

Rizwana

Would have given 5 stars but the wedding functions were spilling in to the entire hotel, drinks left around the corridors and lobby area very crowded and loud. Wanted a quiet, calm getaway, but the ambience didn’t quite live up to that. Staff were polite, food was good and room was clean.

4/10

Poor

22 Nov 2025

David

Big national meeting - colleagues had no heating and no hot water on one of coldest nights/ days of year so far . Venue felt cold . Breakfast warm rather than hot.

Business

4/10

Poor

22 Nov 2025

David

Attended for national meeting - colleagues experienced no heating and no hot water in rooms on one of coldest days/nights of year . Conference room cold. Breakfast warm not hot. Very very disappointing

Business

10/10

Exceptional

11 Nov 2025

Melissa

Fantastic stay. Would stay again. Stayed in the newer side. The beds were comfy and everything was clean. Swimming pool lovely and warm, facilities all clean. Breakfast was good.
Family friendly although would be great to see the kids swim times extended slightly.

Leisure Family_with_children

10/10

Exceptional

09 Nov 2025

Marie

Spotless room nice staff and great food.

Partner

10/10

Exceptional

30 Oct 2025

Marie

Spotless room. Very comfortable. Lively professional reception and housekeepingbstaff.

Partner

10/10

Exceptional

29 Oct 2025

Joselito

the free breakfast buffet

10/10

Exceptional

27 Oct 2025

Marie

Return to Cheshire

Nice country location. Rooms clean, quiet pleasant and helpful reception staff. Grounds delightful and plenty of onsite parking.

Partner

10/10

Exceptional

27 Oct 2025

Elaine

Highly recommended we had an excellent overnight stay at the stunning Crewe Hall Hotel & Spa. Good choice of bars and great choice of breakfast. What puts this hotel above the rest are the staff who made us feel welcome and were all friendly and attentive. The room was beautiful in the old part of the hotel. Our room was very clean (thank you Toni). Overall 5* service and we will stay again.

Leisure Partner

6/10

Pleasant

22 Oct 2025

Malcolm and Sue

Bedroom lighting terrible. Dripping tap in bathroom in bath. Dinner in bistro ok, but coffee not available and brandy served in water glasses when I asked for brandy balloons it was brought back in tumbles the poor waiter had no idea what a brandy balloon was the bar manager said only to be used on special occasions but failed to come to the table to explain to us. For a hotel of your calibre it falls a little short.

Leisure Family

10/10

Exceptional

14 Oct 2025

Jesus

Been many times, nice team and service, stunning area and old building while new part bran new rooms, excellent fitness center also. Ill say weakest after many dinners would be restaurant.

Business

8/10

Excellent

14 Oct 2025

Julian

Towers in Gym will be useful

Business

10/10

Exceptional

14 Oct 2025

Sean

Our fifth or sixth time staying at Crewe Hall and excellent as always. Staff are incredibly friendly and generous, food was delicious and the spa was heavenly.

Partner

10/10

Exceptional

07 Oct 2025

Cameron

Passing through on business very nice place will stay again

Business

10/10

Exceptional

06 Oct 2025

Mike

Food was great, staff professional and attentive. Room was perfect and we enjoyed both the pool and the gym, not something we normally use!

Partner

8/10

Excellent

05 Oct 2025

Aly

Nice place to visit. Staff look a little tired. There is a lack of posotive aura in the building as a result the service standards struggle..
Generally it was a nice stay and I would recommend this to anyone..

Leisure Partner

6/10

Pleasant

01 Oct 2025

Neville

No room service after 10pm
No bar food
No staff to bring dental pack to room
It’s expensive for mediocrity
The grandeur is not matched by the level of service
The restaurant food was delicious

Business

8/10

Excellent

29 Sep 2025

Carianne

helpful staff, nice spa facilities.

Business Self

10/10

Exceptional

28 Sep 2025

Allen

Felt like royalty, staying in this impressive stately manor. Beautiful

Leisure Partner

10/10

Exceptional

22 Sep 2025

Debbie

We were upgraded to the older part of the hotel and the room was very clean and tea, coffee and pretzels (a win), the bathroom was clean and had the normal amenities. The bed was so comfy and so we had a good nights sleep and the shower was powerful

Partner

10/10

Exceptional

11 Sep 2025

Daniel

Lovely place

Lovely room, clean, froendly staff, brilliant soa and gym facilities. Will stay here everytime im on crewe

Business

10/10

Exceptional

05 Sep 2025

John

Lovely place for a romantic break

Lovely wedding anniversary stay purchased for my son and his wife. They loved the hotel and said staff were very helpful and a high standard of accommodation.

Partner

10/10

Exceptional

29 Aug 2025

Frank

Beautiful architecture and grounds. Majestic ambience. Recommend Crewe Hall & Spa Hotel.

10/10

Exceptional

29 Aug 2025

Sian

Amazing stay! I stay here at least one a month, the staff are amazing and the hotel itself is stunning!!! This is a fantastic and stunning hotel!!

Business

10/10

Exceptional

19 Aug 2025

Mohammed

The hotel was spotless and very comfortable, with welcoming staff and a relaxing atmosphere. The spa facilities were excellent and made the stay even more enjoyable. I would definitely recommend it for anyone looking for a restful getaway.

10/10

Exceptional

18 Aug 2025

maurice

Very nice bathroom / shower .
Comfortable room.

Business

8/10

Excellent

17 Aug 2025

Verified traveler

Our room was upgraded and it was fantastic from start to finish. The only downside was the toilets- they struggled to flush.

Partner

10/10

Exceptional

17 Aug 2025

Paul

Enjoy the weekend great place to stay would recommend

Leisure Partner

10/10

Exceptional

13 Aug 2025

Paul

Loved the whole experience! The grounds are epic.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Paul

A Destination Hotel.

They weren't kidding when they said you need to book the brasserie.
They were kidding saying you could eat at the bar (per website) or at the White Lion (staff suggestion).
Only to 4pm and 7pm respectively.
Two huge double comfortable beds.

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Daniel

Hidden gem!

What a gem, lovely building, well equipped gym and pool with all the amenities, decent food at the restaurant, very charming! Highly recommend.

Business

10/10

Exceptional

10 Aug 2025

Iain

Weekend Break

We thoroughly enjoyed our stay at Crewe Hall Hotel and would happily return again if we have reason to stay near Crewe in the future. The building and grounds are impressive and there's plenty of parking. The buffet breakfast was very good and thanks largely to a wedding reception taking place at the same time as our stay, we were upgraded at no additional cost to a lovely room in the main building.

Partner

8/10

Excellent

06 Aug 2025

Pete

Nice hotel

Nice hotel and good facilities in a nice setting.

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

Hilary

No complaints food very good swimming pool great

10/10

Exceptional

27 Jul 2025

Daniel

Crewe Hall is absolutely stunning — the grounds and historic architecture are breathtaking, and the whole place has such a romantic, luxurious vibe. The staff were polite and helpful, and the atmosphere felt really special, perfect for a weekend getaway.

The only downside was that we were allocated a disabled-access room, which felt a little unusual given that we hadn’t requested one. While it was spacious and clean, some of the features (like the bathroom setup) didn’t feel quite as comfortable or luxurious as we would have expected for a standard room. It didn’t ruin our stay by any means, but it was a bit of a surprise. Had to pay extra for a different room type, but I am glad we did because the upgraded room was in the main building and beautiful.

Overall, it’s a gorgeous venue with so much character — just maybe worth double-checking the room type

Leisure Partner

10/10

Exceptional

26 Jul 2025

ASIM

Amazing views

10/10

Exceptional

25 Jul 2025

Verified traveler

Lovely venue old venue, went for a birthday party, would recommend to friends visiting from abroad.

Only negative was the shower was stuck on boiling and locked at a height for someone vertically challenged, I near enough had to sit down to use it.

10/10

Exceptional

14 Jul 2025

Mary

We had a really lovely stay in this beautiful historic hotel.

Leisure Partner

10/10

Exceptional

10 Jul 2025

Kevin

The property was an attraction in itself. So beautiful. The staff was very friendly

Leisure Partner

6/10

Pleasant

01 Jul 2025

Stuart

Poor staff

Lovely hotel, but all staff need some training on customer service - i constantly felt i was a hassle to them

Evening meal was good, but breakfast buffet was very poor with luke warm sausages and cold bacon.

Had a meeting in the hotel and returned to Brasserie for Lunch to faced with another buffet and was faced with cold chips and luke warm sausages (saved by hot gravy)

Business