The Villa Hotel

10/10

Exceptional

25 Apr 2026

Danielle

Clean, friendly staff

Friends

10/10

Exceptional

23 Apr 2026

Efrain

It’s a great place to stay the night if you’re a person that is going to be out for adventure! Great ac, good internet, great hospitality!

Partner

8/10

Excellent

21 Apr 2026

Stewart

Was a decent hotel but for the price it could have been better. Bathrooms were large and nice but there was no dresser or closet. Also very rough neighborhood, didn’t feel safe at night. Still overall it was a positive experience. Staff was friendly and helpful. Lots of food options and 10 min walk from subway.

Family

10/10

Exceptional

21 Apr 2026

Laura

bien

6/10

Pleasant

20 Apr 2026

Alexis

The Rooms Were Newly Renovated,Clean... BUT Missing The Small DETAILS!!...like hand Soap or cups in b/Bathroom,Unable to Adjust Shower head...2 Small, Too Soft Pillows, Hard Mattress, No Garbage Can In Bedroom, No PHONE SERVICE to Front Desk..... Although Staff Was Nice!

Self

6/10

Pleasant

20 Apr 2026

Chisei Man

Hotel was decent for the price but rhe area is not that good. It is an industrial area and walking around there at night does not feel safe at all. The locality is not good at all. Scary.

Partner

10/10

Exceptional

16 Apr 2026

Jasmyne

Overall, we had a great stay at this hotel. It was very clean and the room was roomy for two people with a modern full size bathroom. We were allowed to check in at no additional cost (typically they charge $40) but the man at the front desk was very nice since we had alot of bags. — there is nowhere to store bags if your room is not ready so plan accordingly. The room was very clean, air conditioning and heating worked great, WiFi was strong, however walls were thin. You could hear pretty much everything because rooms are close together.

This hotel is close to the projects so keep that in mind. This isn’t the nicest area of queens. But I never feared for my safety and found it easy to get around. This is a short 5m walk to the Q66 bus and the F train.

Friends_and_family Family

4/10

Poor

15 Apr 2026

Samuel

On a different day it could have been a nice stay.

When we got there I noticed that whoever had stayed in my room previously had lightly smeared what looked like excrement on the back of the bathroom door, and there was a booger on the TV. We asked staff to clean it up and they did, but that’s not something anybody should be missing pre check in. Other than that the room was relatively clean. We needed more pillows and there weren’t any available aside from the two extremely weak/unsupportive ones left with the room. Took an hour to request a TV remote that actually worked.

Partner

8/10

Excellent

14 Apr 2026

Jasen

The air-conditioning worked very well, I just wish they had microwaves in the room and better Internet. The internet is good but if you want to game on your laptop and a system its only 2.5 GHz. But the place is nice clean and the staff are very helpful.

Self

6/10

Pleasant

14 Apr 2026

Xavier

Dirty sheets woke up with hives

Partner

10/10

Exceptional

10 Apr 2026

Jerri

VERY GOOD AND ACCOMMODATING

Self

10/10

Exceptional

10 Apr 2026

Arvin

It was amazing

Partner

8/10

Excellent

08 Apr 2026

Santiago

The hotel was very conveniently located for my needs !!

10/10

Exceptional

06 Apr 2026

Nicole

My say was extremely pleasant especially dealing with owner Asaraf. He was extremely professional and compassion and takes the customer service to a whole nother level. He takes pride and ensuring his guests receive the best c/s accommodations.
Rooms are extremely clean so much that you can even eat off the floor. Very quiet peaceful night. Made me feel as if I was walking home after a long journey. Only if we regret that I have is that I did not find him sooner. I will definitely returning

Nicole Peterson

Self

4/10

Poor

06 Apr 2026

Ana

Take everything you´ll need from home. Not even a water bottle in the room.

Partner

10/10

Exceptional

03 Apr 2026

Vilmarie

Good

8/10

Excellent

03 Apr 2026

HAI

Very good to stay overnight.

Self

6/10

Pleasant

03 Apr 2026

Claudia

Parking is terrible, there is construction everywhere around the hotel. The staff was friendly. My room did not have towels big enough to take a shower, I had stay at this property 2 times prior, this time we had no soap, body wash, nothing. Will not come back even though the price is ok

Partner

8/10

Excellent

02 Apr 2026

Erik

Decent for a short term stay.

Self

8/10

Excellent

02 Apr 2026

Alexanderia

The only reason I gave 4stars some two of the questions was; the area was near the projects where their was a lot of police one day, I felt safe they were there but alarmed at their presence and the amount, next was the room didn’t have a fridge or microwave in the room. Other than they my stay was awesome, the staff was a pleasure and the guy at the counter w/the glasses was very nice he found my ID that I didn’t realize I lost until it was time to check out! He did write down his name for me but I forgot it in my other coat. All and all I would book. Again even with the minor (conveniences) not available. But just about a block maybe two way there are a lot of places to choose to eat and it’s very close to public transit! I really like my room deposit being in cash because I don’t have to wait 2-3 days for it to come on my card I get it right as I’m checking out!

Self

10/10

Exceptional

31 Mar 2026

Jose

Everything was perfect

4/10

Poor

31 Mar 2026

Michael

Lots of hotels in this vicinity but the surrounding area was deprived and sketchy at night. Felt uncomfortable walking after dark. Hotel itself was pleasant at first sight but the problems started soon after, it seems that the hotel also houses people that are government assistance. Every night of my 7 night stay was disturbed by long arguments, fighting and partying in various rooms on the same floor. Even on Sunday mornings, loud music and people shouting seemed to be the norm. I mentioned this to the reception staff on a couple of occasions but there hands we're tied due to being no security on site. The rooms was tidy and efficent but lacked any toiletries for the shower, which i thought most hotels provided, Also a lack of storage space let the room down. Overall an unpleasant 7 day stay for me.

Self

10/10

Exceptional

30 Mar 2026

Antoinette

The air conditioner was effective and the Wi-FI was working overtime lol. Overall the Air conditioning and WI-FI was perfect!

Friends

10/10

Exceptional

28 Mar 2026

Tommy

Great

2/10

Poor

28 Mar 2026

Eduardo

Receptionist was lazy and did not shut down a party in room next door I had to go in person to request a room change. He then said he can’t shut it down because it’s a risk for him. He should have said that from the beginning. Instead of having me call 3 times to shut it down and that I had to do a new room change in person at the lobby.

10/10

Exceptional

26 Mar 2026

Michael

Yes everything was great , especially the man at the front desk , i cant remember his name but he was awesome. Very understanding and extremely helpful. Im definitely going back there.

Partner

10/10

Exceptional

25 Mar 2026

Jeremy

Able to work from room. But walls very thin

4/10

Poor

25 Mar 2026

Sahib

Dirty blankets
Dirty toilet
No trash can

10/10

Exceptional

23 Mar 2026

Najya

Good

4/10

Poor

21 Mar 2026

Simon

Arrived a day late due to flight cancellation. Phoned the hotel to keep the booking. Arrived and the booking could not be found for half an hour until I asked for a manager. Got to the room… no electricity.

Self

4/10

Poor

21 Mar 2026

Jededah

•You have to walk through a housing projects to get to the hotel from the train.
•There is a $100 cash deposit upon check in.
•The was no storage space in the queen room, there was a bed, desk and chair, one side table, bathroom, small coat rack with one coat hanger and a small shelf above it-the room is very small
•No telephone in room
•My sheets were dirty upon arrival and when I asked the front desk for new ones, I was told I had to wait for housekeeping
•Housekeeping comes and was not going to change the fitted sheet on the bed, I insisted that it be changed because the sheets smelled like pee
•Housekeeping asks me for a tip (absolutely not, the sheets should have been clean prior to my arrival!!)
•There is no mini fridge in the room
•There is no microwave in the room
•This hotel does not provide breakfast.

Use caution when booking at this location.

6/10

Pleasant

20 Mar 2026

Savannah

Overall: You’re getting what you pay (or I guess don’t pay) for. It’s a cheap hotel.
Hotel: Rougher part of the city, but close to some fast food restaurants and a subway entrance so it made getting into Manhattan easy.
Staff: Checking in and out was quick, but I didn’t interact with them outside of that other than once right after checking in.
Room: Smaller than I had expected. It was on the first floor, so I could hear everything from the lobby. The window looked into a creepy back alley, so I left the blinds shut the entire time. Mattress was wrapped in plastic underneath the fitted sheet, and there were just two pillows, a sheet, and a thin fleece blanket with a hole in it on top of the bed. My lamp had no light bulbs, and when I asked the staff, they said they have no extras and no housekeeper.
Bathroom: Basic, basic amenities (hair dryer and towels). No shower soaps. The hand soap in my bathroom was already opened, so I didn’t use it for my entire stay. They had given me fresh towels on my third day and one of them had a hole in it.

Self

8/10

Excellent

20 Mar 2026

RALPH

Great customer service. They will take care of you. They go above and beyond to make sure you have a good experience. The prices are great. It's hard to find a hotel with a beautiful view of the city and bridge for the price they charge. The internet is fast, which is important to me because I work a lot online. If you don't like something...just tell them and they will take care of you. Therefore, my stays were great so far. I hope they keep it up. Some places I used to like changed and now i stay at this hotel when i'm in the area.

Business Friends

10/10

Exceptional

19 Mar 2026

Diana

Great WiFi. Near the subway!

Friends_and_family Family

8/10

Excellent

12 Mar 2026

Nashay

Everything in the room functioned well and the room is clean there are no stains and no bad smell. Bed sheets quality should improve.

Self

8/10

Excellent

12 Mar 2026

Nashay

It was good. The area around the property could improve as the property is near low income housing or nycha projects and there is a lot of trash in the streets up the next street block.

Self

10/10

Exceptional

05 Mar 2026

Japhon

somewhat

4/10

Poor

04 Mar 2026

tori

There was only one person on staff. The room was stocked with amenities as a basics hotel room would be stocked. I assigned a room key so anytime I had to leave the room, the front desk attendant had to escort me to my paid for room to allow me access. Horrible

Partner

6/10

Pleasant

04 Mar 2026

Guadalupe

La mesa
noche no tenía bombillo y lo pedí y me digerían que no tenían😞😞😞😞

8/10

Excellent

04 Mar 2026

MORRIS

Yes

Self

10/10

Exceptional

26 Feb 2026

Qamar

We had a wonderful stay at Hotel The Villa. The room was spotless, comfortable, and very well maintained. The staff was courteous, welcoming, and always ready to help. The amenities were excellent, and everything exceeded our expectations. Highly recommended — we would definitely stay here again.

Family

10/10

Exceptional

25 Feb 2026

Sergio

great

Self

10/10

Exceptional

22 Feb 2026

Judith

Everything was great. Will go back again

8/10

Excellent

21 Feb 2026

Austin

Yes

8/10

Excellent

21 Feb 2026

Diego

Helpful staff. Unfortunately they allowed pot smoking on other rooms which made it very uncomfortable with our kids

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Lucas

good room

10/10

Exceptional

14 Feb 2026

Jasen

the room was clean, the heat works well. The staff was friendly and went above and beyond to help with any question and concerns. Especially Ashraf

Self

4/10

Poor

13 Feb 2026

Jonathan

Bed cover had holes in it room was freezing took all night to warm up I got in the room 2:30am left at 10:30 room was still cold wasn’t completely warm yet still no soap for the shower and hallways smelled like cigarettes all old tv channels on the tv nothing updated or at least close everything was from the 1980s and 1990s

10/10

Exceptional

12 Feb 2026

Alicia

Room was clean. Hotel was quiet. Very relaxing for one night stay.

4/10

Poor

07 Feb 2026

Checkna

I stayed here for four nights in January. Unfortunately, this was one of the worst hotel experiences I have had. For 3 out of the 4 nights, there was no hot water in the shower.
In the middle of an NYC winter, taking cold/lukewarm showers is unacceptable. Despite notifying the front desk, the issue was not resolved in a timely manner. While the location was good (we were in Long Island City right near Queens), staff did not offer any support beyond telling us to keep running water (which we did every night). Especially in the winter, a proper functioning shower (with at least warm water is a basic requirement.
I expected much better for the price and for this level of hotel. I cannot recommend this hotel to others traveling during winter months.

Friends_and_family Friends

8/10

Excellent

04 Feb 2026

Bhaskar

Stayed for a couple nights. The hotel is clean, easily accessible and room was comfortable. Above all, the manager Ashraf is very friendly, efficient and attentive to guest needs. Thank you for a positive experience

Business_and_leisure Self

10/10

Exceptional

04 Feb 2026

Ramesh

Clean room

Business Self

8/10

Excellent

03 Feb 2026

Michele

The bed mattress was hard but all in all good value for money... It's only 20 minutes from Manhattan... The Area may not be for everyone but I felt pretty safe ... There are some good fast food sports such as wing stop, Wendy's, Pizza Hut and Taco Bell close ...

10/10

Exceptional

31 Jan 2026

Jason

Real good value

Business_and_leisure Partner

10/10

Exceptional

30 Jan 2026

Mohammad naser

great front desk services Ashraf Was amazing!

Business_and_leisure Friends

10/10

Exceptional

28 Jan 2026

Alexis

I enjoyed my stay here! The staff was friendly and held our bags free of charge while we explored the city prior to our check in. Great location, only a few minutes away from the subway & a short train ride into Manhattan. We felt very safe walking around. I’d definitely stay again!

Leisure Partner

10/10

Exceptional

26 Jan 2026

Norberto

Greats front desk agents, great room, awesome location. Definitely I will back.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Alicia

The room was clean and cozy.

Leisure Self

2/10

Poor

22 Jan 2026

Azamat

The room window was broken and it was really cold outside and inside. Luckily the heater was working however it was very loud. We asked to change the room but were refused. Also they promised me to return some part of money for this but it were just a lies.

Leisure Family

10/10

Exceptional

22 Jan 2026

Ian

Everything was clean, the staff was very kind, the showers had hot water and good pressure, the wifi was fast. Can't complain

Partner

10/10

Exceptional

21 Jan 2026

Alvi Md

Ok

10/10

Exceptional

20 Jan 2026

Joselid

Clean room, comfortable bed

Self

2/10

Poor

20 Jan 2026

Jesus gabriel

staff no

10/10

Exceptional

15 Jan 2026

Jayson

Awesome

2/10

Poor

14 Jan 2026

Vanessa

Area feels very unsafe to walk through to get to and from the hotel. Our room was dirty when we first got there. Bed sheets had big stains, bath tub was very dirty, we saw a big cockroach in the bathroom. We went down to the cafeteria to check out the vending machines but there were no snacks at all. I Don’t recommend.

Leisure Friends

10/10

Exceptional

14 Jan 2026

Madison

Clean room, great staff (Mr. Ashraf was great! Super helpful!). Great hotel for someone hoping to save some money on their NYC trip!

Leisure Partner

4/10

Poor

13 Jan 2026

Justin

Friendly staff - lacking amenities

2/10

Poor

11 Jan 2026

Austin

We had to leave Tuesday because of an emergency and the hotel really wasnt the greatest and i was wondering if i could get a refund

Leisure Partner

10/10

Exceptional

11 Jan 2026

Dundre

Yes

Leisure Self

10/10

Exceptional

11 Jan 2026

Saptorshi

Yes

8/10

Excellent

08 Jan 2026

Elvis

Room was small but very neat and clean, huge bathroom. Very comfortable. Only bad thing was there is no parking or valet parking. The front desk said there is available free parking across the street but it was extremely full, even double parked so we had to park several blocks away.

Leisure Family

6/10

Pleasant

07 Jan 2026

Jesse

The beds are super hard and have plastic matress covers. It was like sleeping in plywood covered with a tarp. The pillows were maybe 2 inches thick and offered zero support. I went to the desk to ask for more pillows the desk attendant said that house keeping had left and he had no access. He handed me two towels and told me to usenthose as pillows? The hotel is pretty well maintained and staff are friendly enough. They really have to do something aboyt the bed and pillow situation.

8/10

Excellent

07 Jan 2026

George

basic furniture and refrigerator
clean room
friendly

Leisure Partner

10/10

Exceptional

06 Jan 2026

shana

Great customer service

Business_and_leisure Self

4/10

Poor

06 Jan 2026

Floyd

staff kept knocking to clean the room before 9am (three times), no do-not disturb sign, this was on New Years Day, we had a late checkout no communication

8/10

Excellent

05 Jan 2026

José Pablo

Todo estuvo bien. Sin embargo para dejar nuestras maletas no nos informaron que después de las 3pm habría un cobro en efectivo, lo cual hace que no sea conveniente volver a este hotel a pagar una tarifa que solo se puede en efectivo por guardar un simple bolso unas horas.

Leisure Friends

10/10

Exceptional

04 Jan 2026

Daron

It’s a lovely facility

Business

10/10

Exceptional

02 Jan 2026

Nadia

The room was small but spotless and comfortable, and the receptionist was incredibly friendly and helpful.

Leisure

10/10

Exceptional

30 Dec 2025

Jamie-Ly

Awesome service

Leisure Friends

8/10

Excellent

29 Dec 2025

Ligia

The room was sptoless and cozy. A great cost/quality relation.

Leisure Partner

2/10

Poor

29 Dec 2025

Katherine

The rooms are tiny, Housekeeping was not the best, room didn’t look or smell clean, staff is not friendly. To top it off our car and two others got broken into while we were sleeping. Someone came to the hotel when they noticed it at 7am and told the hotel staff to let us know and they did not. I could've avoided some other the snow that was inside my car. Dealt with it the entire morning, when I went to ask for a late check out since I have been dealing with this situation they said they will charge me extra. So I will never recommend or stay here again.

Leisure Partner

10/10

Exceptional

29 Dec 2025

William

Ashraf was great. He was the rep who took care of my needs at the hotel. The hotel was a basic great stay. Clean and accommodating. If looking for a simple , clean , affordable , place this is it. Thank you

Leisure Friends

4/10

Poor

28 Dec 2025

Ramesh

There was no heat in room I asked them about heat staff gave ma one more blanket

10/10

Exceptional

27 Dec 2025

Chelsea

Clean effective good hospitality

Leisure Family

2/10

Poor

26 Dec 2025

YEAJI

I stayed 4 nights and never

6/10

Pleasant

26 Dec 2025

fatima

The location and price was good for sure
The beds are extremely firm and uncomfortable there are only 2 very flat pillows and there are no mini toothpaste.

Leisure Family

8/10

Excellent

25 Dec 2025

Kamel

Good for the price

Leisure Family

8/10

Excellent

25 Dec 2025

Truong

The AC wasn’t turning on; otherwise, it was very spacious, and clean. The bathroom is luxurious.

Friends_and_family Family

6/10

Pleasant

24 Dec 2025

Michelle

The room was cold upon entering. It took like 20-30 min to hear up.
The towels and wash rags were dingy and one of them had blood stains.

Self

10/10

Exceptional

24 Dec 2025

SABBIR

Everyone is very friendly

6/10

Pleasant

20 Dec 2025

Justin

no food in vending machine

Leisure Family

10/10

Exceptional

19 Dec 2025

Jasmin

Clean rooms great staff

10/10

Exceptional

19 Dec 2025

Noah

Great

Business_and_leisure Self

10/10

Exceptional

16 Dec 2025

Amelie

Was originally sceptical about this hotel given some of the reviews, however was impressed by the price given the easy and quick transport to manhattan so booked it - and i would absolutely book this hotel again. I came with my boyfriend for 4 nights on a christmas trip to New York and this hotel was the perfect base for us. It is less than a 10 minute walk from the subway station and 1 stop on the M or F train to Roosevelt island and just 10 minutes to Times Square - even less to Central Park, 5th ave, etc. There are reviews mentioning the area being unsafe, and whilst I can’t say it was necessarily a ‘nice area’ - there was a few homeless people, interesting characters and a strong smell of weed almost everywhere, neither me or my boyfriend felt uncomfortable or unsafe at all. There is also quite a few options for food nearby. All the staff we spoke to were kind and helpful and the room was nice, clean, and had a surprisingly great view. Something I really appreciated was the number of power outlets in the room, there was even a usb-c port on the bedside table ! Small things to note : none of these bothered us but the mattress had a plastic covering on it which did make noise and the sheet was very thin (however there was ac and heating which worked very well so wasn’t cold) also they do charge $20 to store baggage after checking out. Overall, very good hotel for the price, location and quality.

Partner

10/10

Exceptional

16 Dec 2025

Steven

Clean room, excellent service and friendly demeanor everyday of my stay!

Self

10/10

Exceptional

16 Dec 2025

Michael

Great for the price. Needed a place to stay to explore Manhattan and was a short walk to the subway.

Leisure Partner

10/10

Exceptional

16 Dec 2025

Maria

Good stay, friendly staff and excellent price. 7 min walk to Subway.

Friends_and_family Friends

6/10

Pleasant

15 Dec 2025

Yunqing

Be aware, if you arrive before the check in time, they charge $20 for luggage storage. Staff are not very responsive. I need to call several times and go down to the reception desk to ask for extra blankets.

Leisure Self

6/10

Pleasant

15 Dec 2025

Kimberlee

The floors were very dirty in the while place and it eas hard to get towels replaced.

Leisure Family

2/10

Poor

15 Dec 2025

Meet

Don’t like staff.and small room