The Oakeley Arms Hotel

10/10

Exceptional

19 Oct 2025

John

Great food and service

Great food and location

Clean rooms and came with a fridge

Friends_and_family Family

8/10

Excellent

23 Sep 2025

Krishna

Lovely food and great staff

Leisure Self

8/10

Excellent

14 Sep 2025

Steve

great place to stay

Leisure Self

8/10

Excellent

11 Sep 2025

Janet

The room had recently had a new bathroom fitted which was lovely and the rooms were clean and well maintained. The food was a bit hit and miss

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

Jayne

I found the staff very friendly and helpful. On my first night the weather was awful and sadly the room had a few leaks. I informed the staff the next morning to make them aware. Water damage is not good. They immediately asked if my suitcase was ok and asked if I needed anything drying. They then proceeded to move me to a lovely big room, which was lovely and very spacious 😀

Leisure Self

10/10

Exceptional

03 Sep 2025

Kevan

Nice hotel in central location

10/10

Exceptional

03 Sep 2025

Andrew

Good food , excellent breakfast, an ideal base to explore North Wales and Snowdonia national park.

Self

8/10

Excellent

30 Aug 2025

Sophie

Lots of character.

Fabulous stay. Beautiful room. Bed a little hard. Staff very friendly and helpful. Good parking for motorcycle. Food very nice. Lovely location.

Partner

10/10

Exceptional

22 Aug 2025

Lesley

ANNIVERSARY WELSH SOJOURN

Lovely hotel, suitably placed to visit North Wales attractions easily. Set in beautiful countryside. Very pleasant stay, lovely room, great food and service.

Partner

8/10

Excellent

18 Aug 2025

Pamela

Recalling past memorable memories

Booked in line for 3 nights to enjoy the sights of north Wales. The weather was excellent & enjoyed a very in the garden on our return from the days sightseeing. After which we enjoyed a meal in the restaurant.
Overall an relaxing few days.

Partner

8/10

Excellent

17 Aug 2025

Malcolm

Not bad for the price

Great location, could do with a dedicated check-in desk not at the bar especially at busy service times.room very very clean but dated could do with updating throughout. Breakfast was ok but slow service, one poor lad serving on his own. Evening meals were very good.we had a room on the top floor and there was a bad smell on the landing.
Overall not bad for the price.

Partner

4/10

Poor

15 Aug 2025

Darren

Food was great but the room had no fan or AC and during this summer it was unbearable. We were in room 9 facing the road and as I feared it was noisy as it was single glazed windows. With Lorrie’s go up and down all night I hardly slept. Would I stay here again? No. However I would highly rate the food the burger I had was probably the best I have ever had.

Leisure Partner

6/10

Pleasant

09 Aug 2025

David

Okay for one night stopover

Hotel is fine for one night…. Bed was soft, pillows average.. few things not working…

8/10

Excellent

03 Aug 2025

Jonathan

Nice Hotel

Nice hotel in a great location good food and nice rooms

Partner

8/10

Excellent

02 Aug 2025

Andrew

Pleasant hotel with character

Nice Hotel with character, comfortable and clean well appointed room. Only downside was the wifi. I had to relog into it several times per day.

Self

10/10

Exceptional

30 Jul 2025

martin

Great place for a short break

Room spacious and comfortable with extras like tea/coffee/water well stocked. Bath was nice to have but also a powerful shower. Food is good although service stops a little early - especially on Sunday. Breakfast very good - all cooked to order.

Friends_and_family Friends

10/10

Exceptional

28 Jul 2025

Eve

Oakeley Arms, Maentwrog.

Very spacious room. Lots of sockets etc
Cosy, comfortable room, slightly outdated ….. loved it.
Breakfast was great too.

Friends_and_family Friends

10/10

Exceptional

25 Jul 2025

Kira

Absolutely love my room, it was reslly lovely! The staff were helpful and friendly and the food was delicious!

Leisure Self

10/10

Exceptional

24 Jul 2025

Ronald

Staff were very obliging and helpful. Good food choice.
Comfy room. An excellent choice.

Leisure Partner

6/10

Pleasant

17 Jul 2025

Jeremy

Bedroom comfortable and breakfast good. Property generally dated. Only one TV channel.

8/10

Excellent

15 Jul 2025

Mark

Room was huge and well equipped. Now we did visit on the hottest day of the year, but the room was unbearably hot. We borrowed a fan, but this did little to cool the room. I can I ly assume the room temp would be much better if it wasn't 34 degrees during the day.

Staff were niceand food was good. Checking at the small bar.

Friends_and_family Family

10/10

Exceptional

12 Jul 2025

Tara

The hotel was gorgeous and the owner was incredibly nice and helpful with our questions. We would highly recommend.

Leisure Partner

10/10

Exceptional

07 Jul 2025

Lynne

A Hidden Gem – My Favorite Stay in Wales!

My stay at The Oakeley Arms Hotel in Blaenau Ffestiniog was truly the highlight of my time in Wales. From the moment I arrived, the staff made me feel so welcome—friendly, attentive, and even greeting me by name (perhaps I stood out as a solo female traveler!). Their warmth and hospitality set the tone for the entire visit.

The hotel restaurant was an unexpected delight. Coming from the U.S., I was blown away by the quality, flavor, and generous portions of every meal. Everything I tried was absolutely delicious—so much so that I felt guilty not finishing it all! Be sure to leave room for dessert; each one is divine and worth the indulgence.

My room had a comfortable single bed that was perfect for me. The space was surprisingly large and the bathroom was lovely—clean, well-kept, and thoughtfully appointed.

Thank you, Oakeley Arms, for such a wonderful experience. You made this solo traveler feel right at home. I can genuinely say this was my best stay in Wales!

Self

8/10

Excellent

07 Jul 2025

Nicholas

Friendly staff and decent rooms, but no air conditioning and only small windows that open made the rooms quite stifling in the heat.

6/10

Pleasant

29 Jun 2025

Kanthi

A tired coaching inn. Food is basic pub food with a lot of fried items. Accommodation old, tired and in need of an upgrade

Business Self

8/10

Excellent

21 Jun 2025

Martin

Very professional and lovely kings size room.

Self

6/10

Pleasant

19 Jun 2025

Andrew

The hotel was not bad but the receotion staff were ot very helpful when i arrived soaking wet and in urgent need of a hot shower. The vegan food was not bad but not much of a choice.

Self

10/10

Exceptional

11 Jun 2025

Sophie

Lovely single room it was spotlessly clean and tidy

10/10

Exceptional

01 Jun 2025

Julie

Stayed one night. Room very clean and comfortable. Had brought wrong plug for mobile phone staff searched for one and loaned it to me which was a great relief as have elderly mum I needed to check on. Breakfast lovely too

Friends_and_family Friends

10/10

Exceptional

31 May 2025

simon

Friendly staff and good service, they opened the kitchen for me after it was closed.

Good value

Leisure Self

8/10

Excellent

29 May 2025

DIANE

Good central position for exploring whole of Snowdonia. Extra parking at rear of property. Room spacious and immaculately clean. Unusual and attractive room decor. Personal dislikes were basin in living area instead of bathroom, macerator toilet and lumpy duvet.

Partner

10/10

Exceptional

28 May 2025

Jayne

Value for Money

Great location great hotel value for money.

Friends_and_family Friends

8/10

Excellent

26 May 2025

Teresa

Nice Historic place

No suitcase stands. Good location, and quiet.

Partner

10/10

Exceptional

25 May 2025

Ian

Lovely welcome and atmosphere. Small public pay and display car park opposite. Good access to shopping and restaurants. Lovely breakfast

Business

10/10

Exceptional

19 May 2025

Clara

Amazing

Friends_and_family Family

6/10

Pleasant

12 May 2025

Neil

Not bad hotel but could improve

We stayed in the room at the front of the hotel which is south facing so gets the sun most of the day, the problem is the 2 bedroom windows don’t open as the sack windows have been painted together, the bathroom window opened but it’s not enough to cool the room down. Had a couple of issues with the bathroom but they were sorted quickly but the shower was a bit of a hit and miss going hot and cold. Food was good with good size portions but they did forget to put the cheese on the house burger and the coleslaw off another meal we had.
Staff were very friendly and helpful and the breakfast was good except they didn’t have any cornflakes, had ever other cereal, I did ask but said they didn’t have any.

Partner

8/10

Excellent

22 Apr 2025

Jason

Was a great location, between two different places of hiking over a two day period.

Leisure Self

6/10

Pleasant

20 Apr 2025

Verified traveler

You get what you pay for.

Stayed for two nights. Room was ok but tired. Food in the evenings was fairly good. Breakfast (eggs Benedict) was really awful and the service was diabolical. Service in the evenings wasnt good either. Don't think that staff training is probably anything that has been heard of here. Having said all that and giving credit where it's due, the evening food wasnt bad, the room was clean and all in all the stay was not expensive so as always I guess you get what you pay for. Didn't have breakfast on the second day as couldnt risk facing the same food or service again.

Friends_and_family Friends

8/10

Excellent

14 Apr 2025

sharon

Good hotel in an easily accessible location

I've stayed at the hotel previously, it's ideally situated and the staff are very accommodating. The room is comfortable and I would stay again. The only negative point was breakfast, this was the first time I'd had breakfast here and the service was very slow. I arrived at the restaurant at 8:35am, at 9:27am I was still waiting for my food. This was not ideal, given I was meant to leave at 9:30am. If breakfast starts at 8:30am, then all food should be ready to serve from that time.

Business

6/10

Pleasant

14 Apr 2025

David H

Beautiful hotel but sadly let's itself down

Beautiful hotel, the room was all to an exceptional standard. Sadly the service and food let it down. We were a group of 10. Most of the evening meals were good but the steak, which 2 of the party ordered was so tough it was a challenge to eat. When this was pointed out the waitress was not impressed. After that we were being rushed to finish.
In the morning we arrived at 8.30 for breakfast, the waitress in the morning was far more friendly, however, we waited over an hour for the food. The food was clearly locally sourced, sadly the bacon was over cooked and again a challenge to eat. The continental breakfast was not restocked and the orange juice and bread ran out.We heard other guests complaining as well about the breakfast arrangement. One had paid but mislaid the token and another just got fed up of waiting and left.
So dissapointing that this Beautiful place let's itself down.

Friends_and_family Friends

10/10

Exceptional

05 Mar 2025

Peter

Great location

I arrived early but was able to access my room straight away. I was initially told that my room still had to be paid for but I had prepaid. This was resolved quickly however. The hotel is conveniently located on a regular bus route and I took the opportunity to visit Blaenau Ffestiniog 20 minutes away. The evening meal was excellent with plenty of choice on the menu. My room was fine and extremely comfortable. Some slight traffic noise as it was at the front of the property.

Self

6/10

Pleasant

02 Mar 2025

Verified traveler

Generally good but better out there for the price

I’ll start by saying the staff and service at the Oakley are excellent. The food is outstanding and generally it’s very clean and comfortable. The only thing I will say and what’s stopped me from rating higher is that the rooms although clean are very, very dated and quite worn down in parts.
The one I was in (17) was a Deluxe Double and came to £264 for two nights out of season at the end of February and I just didn’t think it was worth it for the following reasons:
- Very dated and worn in places as mentioned
- No iron or ironing board in the room. I did get one when I asked at reception but they had to look for it and iron and board came separately. Not what I expected from a deluxe room at that price
- the furniture was just old and if you’re going to put a clock on the wall, at least make sure it’s working?
- the extractor fan in the bathroom sounds like a bag of spanner’s and directly linked to the light so if you need to use the toilet in the middle of the night you’re going to wake everyone up!
- the heating system they have running along the bottom of the walls was damaged in places and kicked up dust
- breakfast not included, this was stated upfront on the booking I just personally think it could be included given the room rate

I will say though that shower off the main was amazing!

I would have given this feedback to the reception at check out but nobody was there when I checked out so had to leave the keys with the cleaner.

Really hope it gets a refurb soon.

Self

10/10

Exceptional

15 Feb 2025

Tyler

Staff were really helpful and friendly.

Leisure Partner

10/10

Exceptional

29 Oct 2024

julia

Marathon Eryri base

This was a lovely old hotel with pub and restaurant and lovely rooms

Partner

10/10

Exceptional

26 Oct 2024

Caroline

Lovely room, comfortable beds, a great hotel!

Leisure

10/10

Exceptional

14 Oct 2024

Sergio

Ok

Business Self

10/10

Exceptional

17 Sep 2024

Richard

Lovely place to stay. Will return.

Leisure Self

10/10

Exceptional

16 Sep 2024

antony

I'd happily return to this hotel. I enjoyed two nights dinner but would have liked to see plain yoghurt, smoked salmon and smoked haddock on the breakfast menu. Thank goodness the extractor fans turned off at night.

Self

8/10

Excellent

13 Sep 2024

Paul

The hotel is conveniently located to explore the Welsh highlands, and the Welsh Highlands and Ffestiniog Railways. A good breakfast is served in the morning and there's a good food menu in the evening.

8/10

Excellent

05 Sep 2024

Stephen

Good place to be based for touring.

Nice place to be based for touring around this part of Wales. Food good and plentiful. Staff friendly and helpful. Building a bit run down but not too bad.

Partner

8/10

Excellent

05 Sep 2024

Howard

Friendly staff and excellent food.

Leisure Partner

8/10

Excellent

05 Sep 2024

Elizabeth

The architecture of this place was interesting and quaint.

8/10

Excellent

04 Sep 2024

Laurinas

Second time here and came back bcs really loved ot only thing is that now we came back just 2 of us and booked double room, everything is amazing exept bed…. first time we was in family room where all 3 beds was really comfy, when you decorate room so perfect and all looks so wonderfull invest a little bit money into bed as well…. the rest amazing like first time :)

Leisure Partner

10/10

Exceptional

02 Sep 2024

Verified traveler

No criticisms at all, everything went well, good dinner and breakfast, room as you would want it, quiet at night.
All staff very pleasant and personable.
Thank you for a nice stay.

Self

10/10

Exceptional

27 Aug 2024

Lana

This was a lovely place to stay! Great food and amazing views from the hotel

Leisure Partner

10/10

Exceptional

26 Aug 2024

Laurinas

Nice big room with everything you could
need, very quite room bcs was welsh music festival behind the hotel and music was playing loud but inside room was nice and quite, highly recomend this hotel

Leisure Family_with_children

4/10

Poor

23 Aug 2024

ANTHONY

An Ok Hotel

The staff are friendly and helpful, the food and cleanliness are just okay with some areas needing attention. Our room was large and clean but had an uncomfortable bed, and while the cost is low, overall quality could be better

Partner

6/10

Pleasant

20 Aug 2024

Peter

Pleasant stay but room for improvement

An attractive building and grounds in a beautiful countryside setting close to Porthmadog. Good for families overall but the food is mediocre, for example the minted lamb burger was clearly factory-made, dry and with the texture of sausage meet. Breakfast expensive but not exceptional. Some issues too with broken furniture and creaky plumbing.

10/10

Exceptional

20 Aug 2024

Lindsey

too short a stay

Amazing power shower in room 3

Business

8/10

Excellent

19 Aug 2024

Pasquale

Nice hotel let down by wash basin in room instead of ensuite and poor service in restaurant and the fact that could not open any of of the windows

Business

8/10

Excellent

15 Aug 2024

David

Always wanted to stay at this property and had a pleasant stay

Leisure Partner

10/10

Exceptional

07 Aug 2024

Yana

My stay in the hotel was very good; the room was cleaned and freshened up while I was out. The lady at the bar was friendly.

Self

10/10

Exceptional

28 Jul 2024

Francesca

What a lovely charming hotel to stay in! So welcoming and lots of interesting things to see, the outdoor space was fantastic for our kids, play park and huge trampoline, the food was great and our room was lovely. Would definitely stay here again thank you so much.

Leisure Family

8/10

Excellent

21 Jul 2024

Cathryn

Good location.

Nice place, well located for what i had planned. Room was a good size. Bed not so comfortable. But other than that i enjoyed my stay and would return.

Self

10/10

Exceptional

21 Jul 2024

Paulina

Would recommend

Really lovely stay on my multi day hike on Snowdonia Way. Liked my room although the bed was squeaky.

Self

6/10

Pleasant

18 Jul 2024

Marie

This would have been a great stay other than for the fact the music on all night. My room was above the bar and all I could hear all night was the music. I tried to call/text the emergency numbers but had no service. So that’s why they have been marked down, fabulous comfy rooms, lovely and clean. Just no sleep.

Leisure Friends

8/10

Excellent

23 Jun 2024

sharon

Lovely old-fashioned hotel

Ideally situated for exploring the North West of Wales, hotel has friendly staff and a warm welcome, with food/drinks available. Room very clean and comfortable, would stay again.

Business

8/10

Excellent

14 Jun 2024

michael

Good overnight stop in Snowdonia

A fine stay while driving through Snowdonia
Well located

Friends_and_family Friends

10/10

Exceptional

09 Jun 2024

Richard

I dont stay in hotels often but enjoyed my short stay. Food was excellent. Room was great for 1 person. Everything had been thought of and supplied in the room from drinks, tea, coffee, water etc to all manner of bathroom supplies Very impressed. I never sleep well away from home but rested pretty well. No noise at all from the large pub area below, very peaceful. Would definitely stay again

Leisure Self

10/10

Exceptional

06 Jun 2024

LUBOS

Everything was fine, nice room, good food in restaurant, the location. I enjoyed the stay.

Self

10/10

Exceptional

28 May 2024

Jasmine

A lovely stay over the bank holiday weekend

Me and my boyfriend stayed here for two nights and it was a gorgeous room. Really cosy and a big bed with comfy bedding. The restaurant downstairs was homely and all the staff were really friendly and welcoming. The view from the room was stunning and the road outside is quiet. Would love to stay here again!

Partner

10/10

Exceptional

27 May 2024

Jayne

Lovely Hotel

Lovely hotel fabulous food.

Friends_and_family Friends

10/10

Exceptional

26 May 2024

Nicky

Myself and husband stayed here whilst away celebrating our wedding anniversary. We visited Portmerion nearby and this hotel was situated not far from there. Staff were very friendly throughout our stay. On our arrival they showed us to our room. The room was huge,as was the en-suite. The room was very clean had all we needed for our stay. We chose to dine at the hotel and we were not disappointed! We both had steak for main and agreed it was possibly the best steak we had ever eaten and was it cooked to perfection. Breakfast in the morning did not disappoint either. Located in Snowdonia the surrounding scenery was just stunning. I would happily return to the hotel and would recommend as a place to stay for friends and family visiting the area. Thank you for a truly lovely stay.

Leisure Partner

8/10

Excellent

26 May 2024

Carole

Lovely place
Room very big and great shower
Stairs are steep going up to room so not good for elderly or people with mobility problems

Leisure Family

8/10

Excellent

23 May 2024

John

Good food friendly staff constantly running toilet cistern.

Friends_and_family Friends

8/10

Excellent

06 May 2024

David

Nice weekend break

Nice old hotel, a little dated but clean and food was good, was woken up in the early hours by the sound of shattering glass as if the window had been broken but nothing was amiss which was a little creepy

Partner

10/10

Exceptional

31 Mar 2024

Jay

Fantastic experience. Beautiful location, big, clean, and comfortable room/bed. Service was also very friendly and warming. Overall, a solid 10/10

Partner

10/10

Exceptional

11 Mar 2024

Stuart

Cambrian Way resting place.

A super overnight stay at Oakeley Arms. The staff were friendly and engaging. The food was plentiful and nourishing for a chap who'd walked 15 miles over the mountains get there. The room was closer to the main road, quiet in the evening but did get a little noisier from 6. Breakfast was excellent too. Great to hear so much Welsh in the bar. Diolch yn Fawr iawn!

Self

10/10

Exceptional

19 Feb 2024

Daniel

For £70 it was really good value for money. Staff were lovely. The room was big. It’s a little out of date. The water system broke in the morning, but was up and running quickly. I am going to stay again

Leisure Self

6/10

Pleasant

14 Oct 2023

Ann

No disabled access. Unable to use the tiny, enclosed, shower because there were no grab rails, either in the stall or in the bathroom itself. No lift. No ground floor rooms. Also, the electrics in my room failed - twice.

Leisure Friends

6/10

Pleasant

08 Oct 2023

Karen

Room was large and clean; staff were great; food was what you’d expect for pub fare; the downside was the smell in the bedroom - it was above the kitchen and smelled of cooked food.

Leisure Family

6/10

Pleasant

25 Sep 2023

David

Our room was lovely, it had everything we needed for our short stay. The surroundings were beautiful. We both felt the hotel was in need of a facelift in terms of the rather outdated decor. Sadly the breakfast was a little bit of a disappointment, we chose to get a refund which the staff did with no issues. The staff themselves were all pleasant and friendly, and were very helpful to us with advice on local places of interest. The decor and sky sports everywhere was a shame.

Leisure Partner

10/10

Exceptional

22 Sep 2023

Michael L

Great stay, Great staff!

We had a fantastic stay! The staff was excellent, friendly and attentive. David, the outstanding young man we worked with the most, made our stay memorable with his positive attitude, good humor and welcoming demeanor. The meals served at the on-site pub had great food and a friendly caring staff. The rooms were quiet, spacious and comfortable. We could not have made a better choice than the Oakley Arms for our stay during our extended trip!

Partner

10/10

Exceptional

19 Sep 2023

David

Lovely find

Lovely hotel & restaurant close to all the major points of interest in Derbyshire

Friends_and_family Friends

6/10

Pleasant

11 Sep 2023

Angela

.

Leisure

8/10

Excellent

11 Sep 2023

Verified traveler

The check in was very easy and the room was very nice. The only issue is that it was very hot and no fans were available.

Friends_and_family Family

10/10

Exceptional

31 Aug 2023

Tushar

We were here for a short anniversary break, the hotel was great, the staff were very friendly and helpful and the breakfst and food was amazing.

Leisure Partner

6/10

Pleasant

31 Aug 2023

David

OK but not great

Provided your expectations are not high and take the place for what it is, it is fine for an overnight stop.

Partner

10/10

Exceptional

21 Aug 2023

David

A lovely location with excellent, friendly service. Big, well furnished rooms, and a very comfortable bed.
Staff went out of their way to look after me and ensure I got a meal when I arrived a little late.
Recommend.

Leisure Self

6/10

Pleasant

19 Aug 2023

Chris

Nice

Pretty, olde worlde style hotel. Stayed in room no.1. 1 adult, 2 kids. Nice large room, one double and two single beds. Matresses a bit soft/uncomfortable. Shower sensitive, hard to get right temp, and pressure up n down. No aircon in room, but had three windows to open and terrific views. Huge portion sized meals served in restaurant. Staff all lovely. They serve my favorite Aspall cider on draught - always a good thing! Good car park adj to back door, and free! Beautiful location, a little pricey, but purchased last minute at height of season for a single night stopover. Would be happy to stay again.

Friends_and_family Family

10/10

Exceptional

18 Aug 2023

Gary

Room was very nice with lots of space

10/10

Exceptional

14 Aug 2023

David

Pleasant place to stay, ideal location if travelling the A470 through Wales.
Rooms although dated, suited the style of the venue.
Well equipped for your stay. Food was very good and good value too!
Will stay here again.

Business

8/10

Excellent

12 Aug 2023

Peter

Good stay

Good base for visiting places like Portmerion and our family room was very spacious with large single beds as well as large double . Definitely could do with brighter lights in room as when getting ready we couldn’t use natural daylight as needed to pull blind due to road outside and when dark the lights were too dim.

We ate there on the first night and food was lovely highly recommend.

Parking bit restrictive when the pub was busy.

Friends_and_family Family

8/10

Excellent

10 Aug 2023

Adriana

Recommended

We had a great time, food was good, staff very helpful,convenient if you are like me and you want to have breakfast and dinner at the hotel.
There are not many options around this location.

Friends_and_family Family

10/10

Exceptional

04 Aug 2023

Christopher

very nice place

Friends_and_family Family

10/10

Exceptional

01 Aug 2023

Jane

Excellent Accommodation !

Absolutely lovely stay , we climbed Mount Snowdon and then stayed at the Oakeley Arms . The staff were so friendly , the food fantastic and accommodation excellent - plus great value . 5 stars !!

Friends_and_family Family

10/10

Exceptional

31 Jul 2023

Elizabeth

Lovely hotel.

Leisure Family

10/10

Exceptional

30 Jul 2023

Helen

We had a very nice family room with great views of the surrounding countryside and enjoyed an excellent evening meal here. All the facilities were fine, the only slight problem was that the inside of the kettle had seen better days, but we were quickly supplied with another. I’d recommend this hotel to anyone staying in this part of Wales.

Leisure Family

10/10

Exceptional

15 Jul 2023

Lestryne

Situated perfectly for nearby tourist spots. Staff very friendly and food was excellent

Partner

10/10

Exceptional

12 Jul 2023

David

Very relaxing and welcoming. The staff were friendly and very helpful.