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Ibis Gading Serpong

Jakarta · Indonesia

blok m - 5 no. 19 jalan boulevard gading serpongView location

7.8/10Very good103 Reviews
Cleanliness8.0/108.0
Service7.8/107.8
Comfort7.8/107.8
Condition7.8/107.8
Location7.4/107.4
Neighborhood7.6/107.6
Amenities6.4/106.4
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibis Gading Serpong

With a stay at Ibis Gading Serpong in Gading Serpong, you'll be within a 5-minute drive of Bethsaida Hospitals and University Multimedia Nusantara. This hotel is 1. 1 mi (1. 7 km) from Summarecon Mall Serpong and 1. 1 mi (1. 8 km) from Scientia Square Park.

Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Make yourself at home in one of the 208 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.

Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks. Enjoy a meal at Taste, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Buffet breakfasts are available daily for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Gading Serpong? This hotel has 5436 square feet (505 square meters) of space consisting of conference space and meeting rooms.

Read more about this hotelShow less

A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite. Distances are displayed to the nearest 0. 1 mile and kilometer. Summarecon Mall Serpong - 0. 8 km / 0. 5 mi- University Multimedia Nusantara - 1. 5 km / 0.

9 mi- Indonesia Convention Exhibition - 1.

With a stay at Ibis Gading Serpong in Gading Serpong, you'll be within a 15-minute walk of Summarecon Mall Serpong and Bethsaida Hospitals. This spa hotel is 0.8 mi (1.3 km) from University Multimedia Nusantara and 1.1 mi (1.8 km) from Scientia Square Park.

Make yourself at home in one of the 208 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Gading Serpong? This hotel has 5436 square feet (505 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 17

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 6 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Property Registration Number 9120105200318
  • Minimal age
    17
  • Optional fees
    • Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 35000 for children
    • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 3)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Indonesian

Nearby attractions

Summarecon Mall Serpong 0.8 km / 0.5 mi
Woof Avenue 0.9 km / 0.6 mi
Bethsaida Hospitals 1.1 km / 0.7 mi
University Multimedia Nusantara 1.4 km / 0.8 mi
Indonesia Convention Exhibition 1.5 km / 0.9 mi
Pradita Institute 2 km / 1.3 mi
Scientia Square Park 2.2 km / 1.4 mi
St. Carolus Hospital Summarecon Serpong 2.3 km / 1.4 mi
Gading Raya Golf Course 2.9 km / 1.8 mi
Pelita Harapan University 4.3 km / 2.7 mi
Supermal Karawaci 4.4 km / 2.8 mi
QBig BSD City 4.8 km / 3 mi
Siloam Hospital 6.5 km / 4 mi
Omni Hospital 6.6 km / 4.1 mi
Living World 6.7 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 16
  • Connecting rooms
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • Maestro
  • City centre
  • Bus/Train station
  • Airport
  • Golf course
Show 34 more facilities & services
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Medical service
  • Bicycle hire serviceExtra charge
  • Multilingual staffExtra charge
  • 24-hour security
  • Smoke detector
  • Currency exchange facilities
  • Lift accessExtra charge
  • GardenExtra charge
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Banquet hallExtra charge
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • FaxExtra charge
  • TV loungeExtra charge
  • Green Key (FEE)
  • Breakfast
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Ibis Gading Serpong

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Ibis Gading Serpong

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Ibis Gading Serpong

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 17 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Ibis Gading Serpong

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Wake-up service
    • 220V power supply
    • Safe
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ibis Gading Serpong

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 17 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable5 photos

    Ibis Gading Serpong

    DOUBLE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Tea and coffee making facilities
    • Desk
    • Toiletries
    • 220V power supply
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibis Gading Serpong

7.8
Very good
103 Reviews
Cleanliness
8.0 /10
Service
7.8 /10
Comfort
7.8 /10
Condition
7.8 /10
Location
7.4 /10
Neighborhood
7.6 /10
Amenities
6.4 /10
50 reviews shown
4/10
Poor
28 Jan 2026
Alan
Staff were very friendly. However, the room needs refurbished/reconditioned to look new/fresh. We saw cockroaches as well😢
Leisure Family
2/10
Poor
19 Oct 2025
Andree
Dirty bathroom.
10/10
Exceptional
20 Mar 2025
Jeffry
All good
8/10
Excellent
19 Dec 2024
Rachel
Nice place to stay, easy to get to and from places
Leisure Partner
10/10
Exceptional
09 Aug 2023
Sumardi
Nice place for stay!
8/10
Excellent
27 Feb 2023
Nurjanah
Everything all ok just bath room need fix cos very old
Partner
10/10
Exceptional
20 Feb 2023
Don
Very friendly staff. Thank you awesome place.
Leisure Partner
8/10
Excellent
02 Feb 2022
Rico
Good
Partner
6/10
Pleasant
17 Nov 2021
Bruno
Basic hotel but clean
Self
10/10
Exceptional
10 Jan 2020
BoonHeng
Tolet is not good maintenance
Business
8/10
Excellent
10 Dec 2019
Rachel

My stay at Ibis

Really liked it! Clean, comfy, and the in-room massage is really worth it :)
Self
4/10
Poor
17 Jul 2019
Win
Towel and blanket unclean. Staff nice . location good .
Business Family
8/10
Excellent
05 Jul 2019
Steven

Good location with factory outlet walking distance

Everything is pretty good.
Except the water heater temperature is goes up and down while showering and can be quite hot and then just right.
8/10
Excellent
05 May 2018
Yuet Wan

Comfort budget hotel

Great budget hotel with soft bed. Nearby has many restaurant. But cleanliness can still improve further
8/10
Excellent
03 Jan 2018
Adam

Great location and service

We were here for the new years long weekend, the staff were great and very helpful, the buffet breakfast has a nice selection and caters for a wide variety of tastes. The hotel was busy, which is understandable, and the staff worked hard to keep everbody happy. The only blemish on the stay was the water failure on New Years morning, which, again considering the number of people staying and checking out at the same time, was bound to put pressure on the facilities. We made do with a cold low pressure shower, which was good enough to freshen us up and get us on our way, other than that, great place to stay and will be back.
Partner
6/10
Pleasant
01 Nov 2017
Milda
It’s ok but unfortunately there is no fridge in my room.
6/10
Pleasant
29 Aug 2017
Verified traveler
not-so-good experience with the housekeeping. he knocked on my room door on my check out day, 10 AM, asked if I was going to check out and he was like wanted to enter my room for some checking (?)... can't he see what time it was? it's not so polite. and I have told the receptionist on the day before that I would be checking out late (1 PM). Lack of internal communication?
Family
6/10
Pleasant
18 May 2017
Cherry

Friendly staff hotel

Very friendly and helpful staff. The improvement I would recommend are 1. Need new hair dryer. It stops every few seconds and needs to wait until it cools down again before you can use it. It takes me an hour to dry my hair. 2. With the price per night, it won't hurt to provide complimentary bottled water. 3. Need facial tissues and hand towels in the bathroom. 4. The towels are kind of smelly when it's wet.
6/10
Pleasant
25 Apr 2016
Cynthia

Unsatisfactory Biz Stay

Not enough parking for visitors, bad a/c at f&b outlet & room, poor wifi connection, billing was terrible despite prior instructions, no mini fridge in room, bedsheets wr not chgd for the duration of stay & not enough f&b variety outside of hotel.
6/10
Pleasant
18 Apr 2016
Sunil

Review of IBIS Gading

IBIS Gading is economy hotel, rooms are very small and bed was not firm enough. Buffet breakfast was good but could be better with more choices. Hotel staff is very good. May not select this hotel again to stay.
6/10
Pleasant
16 Dec 2015
Verified traveler
Ibis at Gading Serpong is a nice 3* hotel, but the shower place is too small.
8/10
Excellent
10 Dec 2015
Verified traveler

Comfortable stay

Slow response in the reception but overall okay
8/10
Excellent
09 Dec 2015
Verified traveler

A pretty good experience

It was a good and convinient place to stay since it's close to the place i have to be. Reception was nice.
8/10
Excellent
10 Jul 2015
Verified traveler

1 night business stay! Thumb Up!

1 night stay for business. good stay and good service from all the staff.
except the massage girl like piano massage.will stay again next trip. keep it up
8/10
Excellent
19 May 2015
Verified traveler

Comfortable for resting

Room was cozy, had a good rest.
shower room needs more improvement, especially the soap dispenser, jams a lot.
Overall the hotel staff were quite friendly
Partner
10/10
Exceptional
27 Feb 2015
muhaiydin

SUPERB

I just love it. I'm willing to rate it at 5 star.
10/10
Exceptional
19 Jan 2015
Verified traveler

4/5

Hotel Ibis Gading Serpong was our first choice for the attractive room rates and good service. The beds are exceptionally well-designed, firm enough for good posture and comfort. There was at least one universal wall socket in case you forget to bring an adapter. 40 to 80 minutes away from central Jakarta (sometimes bad traffic jams), but easy to hail a cab from the hotel lobby (costs approx Rp150,000 + Rp 5000-13000 in tolls).

Sometimes housekeeping forgets to replace toothbrushes/slippers but they're quick to provide these when reminded. The toilet sink drains a bit too slowly. But these are not serious problems. Overall great value, will definitely come again.
Family
8/10
Excellent
03 Jan 2015
novita

good location

comfy, clean, service ok, go green...
Family
8/10
Excellent
02 Jan 2015
novita

good place

comfy, clean, view ok, service ok
Family
2/10
Poor
14 Jun 2024
Verified traveler

ネット接続

インターネット接続が非常に弱かったです。
Business
10/10
Exceptional
04 Mar 2024
Nick
가성비 좋은 호텔입니다.
Business
10/10
Exceptional
28 May 2021
chanhyeok

Great place to stay, location

Stayed for a week on a business trip. The ibis gading hotel is a great place to stay and has a good location, so I was comfortable during my stay. The staffs were all friendly, kind and with great results on all requests. I hope I could stay again next time!
Business
8/10
Excellent
01 Apr 2021
Verified traveler
Reasonable price with cleaning and comfortable stay.
Self
6/10
Pleasant
19 Jan 2020
Verified traveler

よくあるビジネスホテル

お部屋は無難に問題なく。朝食はサラダやフルーツなど新鮮なものが少なく、次回はなしでいいかな。。
Business
6/10
Pleasant
12 Dec 2019
Bryan
髪の毛が落ちてたりと、イマイチでした。
Leisure Self
6/10
Pleasant
02 Dec 2019
Verified traveler

日本人出張者

出張で1泊、利用しました。ホテルは奇麗で、ロケーションも良く(向かいにレストランが有り)、フロントスタッフも親切でした。
ただし、部屋に冷蔵庫が無い点のみ、原点材料かと思います。
Business
8/10
Excellent
06 Nov 2019
Shang Yu
Nice hotel
Business
10/10
Exceptional
28 Oct 2019
Yushen

Worth for the money

good location for business trip
Business
8/10
Excellent
14 Mar 2019
Verified traveler

Nice place to stay

Nice hotel and good breakfast
8/10
Excellent
20 Dec 2018
SHENG HAN
印尼米飯風味不太能接受
8/10
Excellent
29 Oct 2018
MEI-CHIEN

很不錯的商務飯店

距離展場不遠,早餐菜色每天均有變化,CP值很高的一家商務飯店
8/10
Excellent
14 Aug 2018
Kueilien

尚可,有噪音

整體不錯,睡前房間外有點吵,水是免費卻貼上需付費標籤,應改進
Friends
10/10
Exceptional
05 Aug 2018
Verified traveler

Leuk hotel

De hotel ligt centraal wel goed, maar het nadeel dat je naar de overkant wilde gaan, is het onmogelijk omdat er geen voetgangers oversteek plaats zijn, je moet met de taxi zodat je de overkant bereikt. De personeel is vriendelijk,alert en behulpzaam. Kamers zijn ruim, nadeel is de badruimte te klein en onpraktisch, na douchen is dweilen, verder is de kamerfaciliteit goed, Wifi is goed, de ontbijt is goed met veel keuze.
8/10
Excellent
11 May 2018
Chicky
- Good
- Nice staff
- Near Shopping Mall just call Grab Car you can go to mall so easy and very fast
- Clean Room
- Breakfast between 6.30AM - 10.00AM
- Have a hair dryer
- Bathroom is small when take a bath my arm hit wall , hurt!
- in bathroom not have rain shower, cotton pad,
6/10
Pleasant
27 Nov 2017
Hsiang-Chih
It took us at least 1 hours to get a tooth brush after we made the phone call to the front desk. Water is not clean in the morning so can't take the shower.
6/10
Pleasant
24 Jun 2017
MASAAKI

ま、普通のビジネスホテルでした

朝食はまずまずで、正直普通のビジネスホテルでした
8/10
Excellent
22 May 2017
Saito

シンプルで清潔。朝食は日本人向け。

お国柄もありますが、道の横断が難しく、慣れない人は誰かの助けが必要かと感じました。素泊まりでは非常に便利で、清潔感もありコストパフォーマンスも良いと感じております。朝食も種類が多く、リーズナブルです。夜間、空港からタクシーで30分程度でしたが、年中渋滞のため昼間は2時間は見ておいた方が無難です。
8/10
Excellent
17 Apr 2017
Verified traveler

Hotel yang nyaman

Fasilitas dan semua ya sudah oke cuman disayangkan security ya ga ramah lebih parah lagi security lupa menyimpan kunci di valet parking
Family
10/10
Exceptional
06 Dec 2016
resti
nyaman ramah
6/10
Pleasant
17 Sep 2016
jay

그럭저럭

저렴한것보다는 시설이 괜찮습니다. 당연히 공간은 작지만 침대 깨끗하고 아늑합니다. 화장실이..작지만 뭐 그것도 혼자쓰니까 불편하진 않았어요

Location & surroundings

Ibis Gading Serpong
blok m - 5 no. 19 jalan boulevard gading serpong, Tangerang, Indonesia

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Ibis Gading Serpong

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