Vega Hotel Gading Serpong

Indonesia , Jakarta
TANGERANG, VEGA Centre, Jl CBD Barat Lot 1 Gading Serpong
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50 reviews shown

10/10

Exceptional

05 Feb 2026

Chun Whye

Clean rooms, friendly staff, good breakfast spread.

Friends_and_family Friends

10/10

Exceptional

15 Jul 2024

Verified traveler

Great Location

There is a balcony attached to my room however it was locked and not accessible. The location of this hotel to the shopping mall is great. Shops are within walking distance. It is my one of my favourite hotels in this area.

Self

6/10

Pleasant

07 Mar 2024

Cláudia

Need urgent maintenance in the rooms and bathrooms.

Business_and_leisure Family

6/10

Pleasant

17 Jul 2023

Keith

the eating area is too small for the number of people staying at the hotel. there is a smell on the 8th floor that should be researched. and someone should make sure builders of motels create a slight slope in showers for proper drainage.

Leisure Family

8/10

Excellent

08 May 2023

Sheng Wei Terence

Plenty of food options around the hotel. Aircon was a little erratic and noisy though. Great location for a no frills vacation.

Leisure Self

10/10

Exceptional

20 Feb 2023

Chun Whye

Awesome

Quiet and good stay.

Friends_and_family Friends

6/10

Pleasant

01 Feb 2023

YULIUS

What i like is the location is close to my friends house, and the staff is very helpfull,
What i dont like is i stay for 6 nights on 6th floor and every nights around 12 ish am someone like tidying up the rooms so noisy, and the rooms isnt very clean the sheet of the beds lots of spots, i complain already and they gave me a new ones its better but the floor is dirty..the fridge inside the rooms it doesnt work, and every single day someone will clean up my rooms even i told them not too..and move my property inside the room as well, and the food really bad..the nasi uduk is the worse, maybe next time ill stay here again maybe...i hope you guys can fix this please thanks

10/10

Exceptional

11 Dec 2022

Jinman

Like the shopping in lobby

Business_and_leisure Self

2/10

Poor

10 Jul 2022

JULIANA

Room was terrible dirty , dusty and bed sheets was dirty and expecting this room to sell to guest to sleep with . Bathroom towels are dirty and dark
Super beware and not recommend to stay

Leisure Family

8/10

Excellent

23 Jul 2020

Verified traveler

Good

Good for all

Partner

10/10

Exceptional

05 Mar 2019

Verified traveler

Convenient location, great A/C, nice pool, accommodating staff.

Friends_and_family Friends

4/10

Poor

28 Jan 2019

Verified traveler

Outdated, dirty beds

Outdated rooms, smelly bathroom, dirty bed sheets even after replaced! The personnels are nice tough.

Family

6/10

Pleasant

02 Oct 2018

Verified traveler

Fair Hotel, Good Service

The hotel is located in a nice area, with shopping and restaurants nearby. The room was very dirty, old and in need of remodeling. Staff was very helpful and went the extra mile. Bed was decent, but NOT the Select Comfort Bed as stated in the listing. Pool was quite noisy on the weekend. Buffet breakfast was nice.

8/10

Excellent

06 Aug 2018

Theo

The right hotel on the right location

The hotel is located close to our relatives, to important shopping mall and to the airport.

10/10

Exceptional

12 Apr 2018

Verified traveler

Excellent

Happy to in Ara again in future.

Friends

6/10

Pleasant

29 Jan 2018

cecilia

Average hotel

This is my 2nd stay after a long break.
NO hair dryer in room, I asked for 1 at night, no news. Next morning I called again, they say all loaned out, no unit for me, what a bad hair day.
Shouldn't all rooms be equipped with one ?
Parking fee - all taxis that comes in need to pay parking fee, and they claimed from me,
It was quite a disappointing stay

10/10

Exceptional

22 Nov 2017

Terry

What is the meaning of CONFIRMED RESERVATION ?

The first night I stayed at Ara was excellent.

Then when I returned 6 days later and I had a confirmed reservation, they told me that they had no room for me and that they bumped my reservation to another guest. They put me over at another hotel and that took another hour or so. Then that room that A/C didn’t work well. So then I called the front desk immediately and I wanted to cancel my reservations. They never returned my calls for several hours. Then when I contacted Hotels.com to cancel, they were very helpful. Then the staff at the hotel weee calling me every 5-10 minutes about the cancelation. It’s kind of funny. I’m just the cash paying guest. And they treat me like I made the mistake. Next time I’m in Jakarta, I won’t stay at Ara or Atria.

Partner

8/10

Excellent

02 May 2017

Verified traveler

Great location and room

Great room and toilet. Not much complain for the price. Good area too, near mall.

Partner

8/10

Excellent

14 Jan 2017

Zainal Anuar

Worth to stay hotel

Quick check in, comfortable and helpful front desk

4/10

Poor

18 Nov 2016

John

Ara's physical condition declined greatly...

I have stayed at Ara hotel for the past three years but this is my last day. The price has been going up steadily but the quality and the cleanliness has gone down steadily as well. The sheets are no longer white. The walls and the doors are quite dirty.

8/10

Excellent

24 Jul 2016

Verified traveler

Good family hotel

Nice hotel overall for family, swimming pool is great for kids. Small things to watchout is there was few stains on the bed sheet and towels, but you can always ask those to be replaced.

Family

8/10

Excellent

01 Jul 2016

Verified traveler

good stay.

Nice stay. Clean room and bathroom. Friendly staff. The only draw back... linen has stain.. in multiple areas. But perhaps it was because the stain cant be removed by washing? Got kettle for coffee. Will repeat stay when needed. Overall good.

10/10

Exceptional

25 May 2016

Sheryl

Chill out away from the madness of Tangerang.

Plenty of shopping nearby. Children's pool with slides. Staff were fantastic. Large choice for breakfast.

8/10

Excellent

25 Mar 2016

Brian

Good, clean hotel. Great Value!!

Great experience, all-round!

10/10

Exceptional

02 Feb 2016

Verified traveler

Great place to stay with your kid

My kid was very enjoyed during our stay at Ara Hotel. The breakfast buffet was delicious.

Family

8/10

Excellent

24 Dec 2015

Linda

Good location

Location is good, walking distance to shopping mall, simple buffet breakfast included. Staff is friendly, check in and out is fast. Only thing that if the free wifi can upgrade to a better speed will be good.

Partner

8/10

Excellent

13 Nov 2015

Andrew

Good hotel.

Good hotel; clean and comfortable rooms, helpful and friendly staff, plenty of parking, nice pool and bar area. Only complaint was that for 2 nights there was a lack of beer available at the bar!!

Family

10/10

Exceptional

31 Aug 2015

Daniel

Great hotel needing a volume knob for live music

I've stayed in a few places around Gading Serpong and the Ara Hotel is excellent value for money. It is new, clean and nice, while not being overly lavish or posh. The only slight downside was the evening live music at the pool area is invasively loud. I actually like live music, but you could hear miles away! And the 18th birthday pool party took over the whole bar area and pool with doof-doof music for the whole neighbourhood.

10/10

Exceptional

30 Aug 2015

Henny

Great new hotel

It's a new hotel, so not all taxi driver knows where it is yet. We arrived after midnight and it took us about 20 minutes to find where it is. But the hotel itself is great. Their staffs always full of smile and greet you. Brekky choice was big and u pretty much covered. Pool is big too n pretty quiet. Bathroom amenities were perfect, ev3n includes cotton buds n shower cap. On the last day they asked if we'd like to extend the stay, but we already have other hotel booked in other area. But the next time we r back to Tangerang, we'll be goin back to Ara!

Partner

8/10

Excellent

04 Aug 2015

Lowell

On a ministry trip from U.S. --- hotel undergoing massive renovation,but still neat and as clean as possible. Staff better than the finest New York hotel. Only down side was spotty and weak WiFi.

10/10

Exceptional

27 Jun 2015

Aaron

New hotel

Nice room and pool.... New hotel near the mall

8/10

Excellent

05 Jun 2015

Verified traveler

Hotel was okay, single bed only for smoker

The hotel was okay. For room with single bed is a smoker. A bit not comfortable for non smokers. But overall was okay.

Family

8/10

Excellent

18 May 2015

Ezhwan H

Worth to stay with value !

Best location, hotel with parking facility, good staff and great swimming pool. Internet connection to improve. Overall, value for money.

Family

6/10

Pleasant

24 Jan 2015

Verified traveler

Good price - Old Equipment

Room for the price was fine for the area. But air condition was loud throughout the night. Small refrigerator was quite loud. I have stayed here before but this room was particularly noisy. Staff was courteous and seemed to want to improve on their service.

10/10

Exceptional

12 Jan 2015

Verified traveler

nice getaway

Perfect place with affordable price for getaway

Partner

10/10

Exceptional

23 Nov 2014

maya

Good Plec,clean,nice

Good Place for vacation and business. the swimming pool so excited. room is clean with good environtment

Family

8/10

Excellent

07 Nov 2014

Verified traveler

Ara Hotel Serpong Grading

Overall very nice hotel. Clean and modern. Big size rooms. Friendly Staff.

8/10

Excellent

22 Oct 2014

Burnet Albert

Good Alternative

This was my 5th. stay at the ARA. The staff's friendliness and readiness to serve is above the average. The only setbacks are, the noise of the aircondition, causing me sleepless nights and the Satelite TV programs. No CNN, BBC or any other Sport channel, that offers Golf. FOX is not particularly the best of sport channels. After 4 nights, one feels like having been cut off from the outside world, as ASIA TV is surely not up to standard for non-asian overseas travellers. I stay at the ARA as an alternative, in case no rooms available at the ATRIA, where I have no such things as noisy aircons and a poor offer of TV Sport and News programs.

10/10

Exceptional

24 Dec 2013

andrew

Fantastic hotel, close to SMS MAll Serpong

Thoroughly enjoyed my stay, Great hotel that I found to be extremely clean, friendly staff members had a great choice of Japanese cuisine in house. Only 100 mt away from SMS shopping center with heaps of live entertainment and restaurants available just a stones throw away. Thoroughly enjoyed my stay at this 3 star hotel, the staff service is more like the way you would expect to be treated at a 5 star hotel with the value being extraordinary.

The Manager Odi and his team have gone above and beyond to make my stay a very memorable one, I do a lot of buisness in Indonesia and I will be back again in the near future.

8/10

Excellent

24 Mar 2024

Toshiyuki

シャワーの出が悪い

Business Self

8/10

Excellent

14 Jan 2021

Jun Hyung

위치도 좋고 쇼핑몰도 가깝고 좋네요

Business

10/10

Exceptional

17 Mar 2019

Muhammad

Cocok utk keluarga

Recomended, kolam renangnya luas, ada yg utk anak2, ada fasilitas spt di waterboomnya jg. Dpt free minibar tiap hari. Parkirannya jg luas. Hanya saja handuk utk di kmr mandi perlu dilakukan peremajaan.

Family

6/10

Pleasant

10 Mar 2019

sudarsono

hotel yg startegis

pesan kamar 1 queen bed di aplikasi, tapi dapatnya 2 twin bed, kalau memang habis seharusnya di aplikasi tidak dicantumkan kamar queen bednya, akhirnya kasur twin bed disatukan yg mengurangi rasa nyaman tidur.

Kamar kurang kedap suara jadi pas malam ketika ada suara berisik dari luar cukup terdengar

kolam renang dengan mini waterpark cukup bersih dan baik.

sarapan lumayan

untuk nasi goreng di menu hotelnya sangat enak namun harganya kurang baik.

lokasi cukup strategis dekat dengan summarecon mall serpong

Family

8/10

Excellent

26 Oct 2018

Verified traveler

Good, could be better

The place need some touch-up

6/10

Pleasant

11 May 2018

Shang Yu

Good

Near a shopping mall.

10/10

Exceptional

26 Sep 2017

Agus Tisna

Kenyamanan menginap di Ara Hotel Gading Serpong

Menginap di Ara Hotel Gading Serpong sangat menyenangkan. Dan saya akan merekomendasikan teman2 saya untuk menginap disini.

Partner

2/10

Poor

19 Sep 2017

Antonio

Orripilante

L'hotel in se, nn si presenta neanche male, ma nn appena si entra in camera e si guarda il letto si cambia subito opinione. Lenzuola e copricuscino sporche e bucate. Ascibamani anche loro strappati/bucati e sporchi. Sono sincero nn mi tengo conto del tipo di hotel o della location, ma tengo molto conto della pulizia.... cosa che in quel hotel nn esiste.
Dimenticavo anche il servizio in camera è ridicolo in tutto e per tutto

8/10

Excellent

15 Mar 2017

Michel

Goed hotel met goede prijs/kwaliteit verhouding

Prima verblijf tijdens mijn zakelijke reis. Net hotel met vriendelijk en behulpzaam personeel. Mooie nette en ruime kamers

10/10

Exceptional

11 Jan 2017

kwansik

좋은 호텔

만족