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City Express by Marriott Matamoros

Matamoros · Mexico

Pedro Cárdenas, Infonavit BuenavistaView location

8.4/10Excellent1,003 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.4/108.4
Condition8.2/108.2
Neighborhood9.0/109.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express by Marriott Matamoros

Located in Matamoros, City Express by Marriott Matamoros is a convenient choice for travelers, situated within a 10-minute drive of the Casamata Museum and the Rio Grande. This hotel offers complimentary wireless internet access, a vending machine, and a complimentary area shuttle service within a 10 km radius.

Guests can enjoy a continental breakfast served daily, and room service is also available. The hotel's 113 guestrooms feature flat-screen televisions with cable programming, safes, desks, and bathrooms with showers and hair dryers. Additional amenities include a 24-hour business center, a 24-hour front desk, luggage storage, and free self-parking.

Nearby attractions include the Stillman House Museum (8 km) and the Market Square Research Center (8. 2 km).

Read more about this hotelShow less

Located in Matamoros, City Express by Marriott Matamoros is a 2-minute drive from Plaza Fiesta Shopping Center and 6 minutes from Casamata Museum. This hotel is 3.7 mi (5.9 km) from Rio Grande and 3.9 mi (6.4 km) from Parque Olímpico Cultura y Conocimiento.

Stay in one of 113 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Fiesta Shopping Center 1.8 km / 1.1 mi
Casamata Museum 5.7 km / 3.5 mi
Rio Grande 5.9 km / 3.7 mi
Parque Olímpico Cultura y Conocimiento 6.4 km / 3.9 mi
20 Matamoros International Bridge 7.7 km / 4.8 mi
Stillman House Museum 8 km / 5 mi
Market Square Research Center 8.2 km / 5.1 mi
Immaculate Conception Cathedral 8.4 km / 5.2 mi
Rigo Tovar Monument 8.4 km / 5.2 mi
Russell/Cocke Residence 8.8 km / 5.5 mi
Historic Brownsville Museum 9.1 km / 5.6 mi
University of Texas at Brownsville 9.2 km / 5.7 mi
Camille Lightner Playhouse 10 km / 6.2 mi
Gladys Porter Zoo 10 km / 6.2 mi
Dean Porter Park 10.3 km / 6.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 113
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Laundry service
Show 17 more facilities & services
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Gym
  • Luggage room
  • Clothes dryer
  • Meeting room
  • ProjectorExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Breakfast
  • Continental breakfast
  • Hot breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 28 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    City Express by Marriott Matamoros

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Shower
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Desk
    • Cable TV
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR QUEEN BEDRoom • SUPERIOR QUEEN BEDROO.QN-SU

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    Room SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 20 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable4 photos

    City Express by Marriott Matamoros

    DOUBLE TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Bathroom
    • Shower
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating

    Facilities with extra charge

    • TV
    • Safe
    • Wi-fi
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ONE BEDROOMDouble or Twin • ONE BEDROOMDBT.B1

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    Double or Twin ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ONE BEDROOMSINGLE • ONE BEDROOMSGL.B1

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    SINGLE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 Bedroom • 20 m²DBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable4 photos

    City Express by Marriott Matamoros

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Room amenities

    • Shower
    • Bathroom
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors

    Facilities with extra charge

    • TV
    • Desk
    • Wi-fi
    • Safe
    • Housekeeping
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 30 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    City Express by Marriott Matamoros

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Desk
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • TV
    • Shower
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    Room QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    City Express by Marriott Matamoros

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 20 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable5 photos

    City Express by Marriott Matamoros

    DOUBLE QUEEN SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Bathroom
    • Shower
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating

    Facilities with extra charge

    • Housekeeping
    • Cable TV
    • Desk
    • TV
    • Safe
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express by Marriott Matamoros

8.4
Excellent
1,003 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.2 /10
Neighborhood
9.0 /10
Amenities
8.2 /10
100 reviews shown
2/10
Poor
20 Jul 2026
Samuel
The hotel A/C was off, the lobby and hallway felt like an oven.
The room a/c couldn't get colder, the room was warm even at night.
The bed was hard as a rock!
Breakfast was good, they had fresh frost, real eggs: but the hotdogs they mixed in still had the wrapping. The attendant didn't look like he wanted to be there, he came over and asked what room was I in, no good morning, no type of greeting!
I will not be staying here ever again.
I couldn't believe this was a Marriot brand.
Self
10/10
Exceptional
19 Jul 2026
Jose
The room was clean and well maintained. Breakfast was 6 out of 10.
Partner
10/10
Exceptional
08 Jul 2026
Jonatan
Great
Family
10/10
Exceptional
08 Jul 2026
Feipa
Great
Family
10/10
Exceptional
06 Jul 2026
Maria
Clean room staff👍Breakfast 😋air acondicionado no muy bueno pero agradable
Family
10/10
Exceptional
06 Jul 2026
Juan
Todo muy bien
Partner
10/10
Exceptional
30 Jun 2026
Felipa
Good
Family_with_children
10/10
Exceptional
27 Jun 2026
Norma
Le faltaba mantenimiento. Estaba tapado tapado el shower del
4/10
Poor
15 Jun 2026
Gurmanjit
Bed sheets had stains
All 7 days there was no butter for the toasts , I had to ask for it and in return all I got ( all 7 days) was spoon of margarine
No salt and pepper for breakfast
If you'd go after 9 am , you could kiss good bye to juice .
Self
4/10
Poor
11 Jun 2026
Angel
No ice machine available on any floors to use,staff was to get me a little bit of ice still ended up going to buy some, hallways are very hot seemed not to have any climate felt like a sauna during the day. Also my shower had very low pressure and hot water was barley any other than that staff was very helpful with anything requested.
Self
10/10
Exceptional
29 May 2026
Carlos
As expectations . Close to the main event
Friends_and_family Family
6/10
Pleasant
26 May 2026
Jorge Israel
Arreglen los climas
Friends
2/10
Poor
22 May 2026
Tomas
No puedo opinar sobre el hotel porque ni tan siquiera me pude hospedar, al llegar a recepción me recibieron con la noticia de que no tenian habitaciones disponibles
Family
10/10
Exceptional
16 May 2026
Jesus
Just thank you!!
Excellent customer service, clean rooms all very well!
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Salvador
Clean place and friendly staff, great breakfast!
Partner
8/10
Excellent
04 Apr 2026
Yanira
Tub was clogged.
Partner
10/10
Exceptional
15 Mar 2026
Anthony
This place is always top notch.
Always clean, fresh bath towels after each use.
The complimentary breakfast in the morning is outstanding. The hotel is at a great location, with a lot of stores and restaurants at walking distance. I been visiting Matamoros for over ten years, this is my favorite hotel. I recommend your stay here.
Family_with_children
10/10
Exceptional
03 Feb 2026
ANGEL
Service
Business Partner
10/10
Exceptional
26 Jan 2026
Manuela
Very good!
10/10
Exceptional
23 Jan 2026
Veronica
Room were good and clean.
Family
10/10
Exceptional
24 Dec 2025
Jose
.
10/10
Exceptional
21 Dec 2025
Veronica
Restrooms need to be closed little more better,need to wash or change shower curtain, breakfast area needs to be more clean
Friends_and_family Family
4/10
Poor
09 Dec 2025
Eduardo
I believe room had bed bugs i woke up with a bunch of bites on my legs and back
Leisure Family
10/10
Exceptional
30 Nov 2025
Veronica
Hotel room was nice and clean , location was great, this time I was little disappointed,eating area was dirty,coffee maker out of order other, my sister was using computer left her sweater by accident a couple took it . If they did by accident they didn’t even turned it back to front desk so I suggest to make sure when using computer make sure to double check. You get your belongings !
Friends_and_family Family
10/10
Exceptional
27 Nov 2025
Jesus
Great customer service
6/10
Pleasant
16 Nov 2025
Fredy
Yes room was in great shape. Only issue was the ac not cooling well and reported it to front desk, they did have maintenance to look at it and then moved me to another room
Leisure Self
4/10
Poor
16 Nov 2025
Jorge
Room felt very hot
10/10
Exceptional
13 Nov 2025
Theodore
Hard bed. No hot water
Leisure Partner
2/10
Poor
28 Oct 2025
Dante
Location not have a good air conditioning special not in the halls go to the rooms
10/10
Exceptional
10 Oct 2025
Enedelia
Excelente
Leisure Family
8/10
Excellent
08 Sep 2025
Perla
The stay was good, the breakfast was excellent and the employee talk make was one of the ones in charge of the breakfast line was amazing, making sure the tables were clean and his service was top notch. The only bad thing was that the sofa bed was old, the cushions had weird white stains, the sofa bed was super thing and I could feel the metal springs. Make sure you state you need the extra patting liner for the sofa bed and an extra blanket otherwise you may not get it. They also count everything and take note of pillows, blankets or anything you ask for.
(who would want to take that home?)
Leisure Family_with_children
10/10
Exceptional
30 Aug 2025
Candy
Really good place
Leisure Partner
10/10
Exceptional
22 Aug 2025
Anita
Excelente servicio y atención al cliente 👍
8/10
Excellent
15 Aug 2025
Ernesto

Bueno

El hotel está bien situado alejado del ruido de la ciudad ,no nos gustó que no hay aire acondicionado en los pasillos ,al desayuno le doy 3 Estrellas deberían de mejorarlo antes estaba mejor ,está caro para lo que ofrecen .las máquinas del hielo y donde deberían estar los snacks estaban fuera de servicio .Baño no estaba lo suficientemente limpio .
Partner
10/10
Exceptional
06 Aug 2025
ALFONSO
Todo en orden con el hospedaje
Business Partner
4/10
Poor
04 Aug 2025
Rogelio

Poor service over all

There were roaches in the restroom and the cleaning lady keep coming in at any time to clean. Sometimes she would wake us up to leave the room in order to clean.

When I complained to the receptionist, the lady still did it again. For the price of a hotel in Mexico, I was expecting better service and better cleanliness.
Friends_and_family Family
8/10
Excellent
01 Aug 2025
Theodore
Old town, old hotel
10/10
Exceptional
15 Jul 2025
Shary
It was clean and safe
Business_and_leisure Self
2/10
Poor
05 Jul 2025
Jorge l
I stayed here twice a year and this was the First time I get a dirty room the sheets were stained and second room was dirty too
Leisure Family_with_children
6/10
Pleasant
02 Jul 2025
Eleno
.
Leisure Partner
10/10
Exceptional
15 May 2025
guadalupe
Great
8/10
Excellent
10 May 2025
Concepcion
Stay was great from check in to check out
Family
10/10
Exceptional
28 Apr 2025
Genaro
Everything was as expected,
Friends_and_family Family
10/10
Exceptional
23 Apr 2025
AIDA
Friendly staff centrally located cleanliness of room.
Business_and_leisure Family
10/10
Exceptional
21 Apr 2025
Kristy
It was a little hot in lobby
Leisure Family_with_children
10/10
Exceptional
21 Apr 2025
Jose Antonio
Everything was clean and meet standards expected.. excellent 👌
Friends_and_family Family
10/10
Exceptional
16 Apr 2025
SERVIACERO
All good
Business Partner
10/10
Exceptional
08 Apr 2025
Gaby aylin
Good
8/10
Excellent
08 Apr 2025
JOSE
Neet get maintenance sings are damage and paint in the outside also has some issue with elevator
hotel is really good but they need to take care of the building
Leisure Self
8/10
Excellent
23 Mar 2025
Victor
No había máquina de hielos el ventilador del a/c hacía ruido
6/10
Pleasant
10 Mar 2025
Christian
Bad odor coming from the restroom. A/C mini split had a loud noise. I left a portable charger behind on the bed in which sadly was not return to me.
8/10
Excellent
09 Mar 2025
Veronica
Hotel was nice and clean,breakfast was good ,clean beds the only thing I had to clean with bleach wipes was restroom counter , not sure if a bad smell was coming from drain or mop was dirty when mop but restroom had a smell that made me concerned for my health maybe they need to clean the drain better,wash mops better with bleach and pine sol or fabulous and wash shower curtain with softener just disinfect or just make sure everything is nice and clean (disinfect everything in general) other then that I enjoyed my stay

Thank you
Friends_and_family Family
10/10
Exceptional
25 Feb 2025
gonzalo
Convenient,
Business Partner
8/10
Excellent
15 Feb 2025
Juana
I had a great stay. The staff was awesome. The only negative thing i can say is their ice machine was not working.
Leisure Family
10/10
Exceptional
15 Feb 2025
Lucia
customer service,safety place, parking vigilance.
Leisure Family
10/10
Exceptional
08 Feb 2025
Luis
Nice place
4/10
Poor
23 Jan 2025
Carlos
Not a good hotel overall. Sheets were stained, hotel was noisy.
4/10
Poor
19 Jan 2025
.
AC inside the room made a loud buzzing noise. Tried changing rooms but they were all the same .
4/10
Poor
02 Jan 2025
Noé Antonio
Ever since I turned in the wall QC unit, there was a aqui my noise through out the whole day.
Leisure Family_with_children
4/10
Poor
01 Jan 2025
Diana
The bathroom has a strong drainage odor !
10/10
Exceptional
30 Dec 2024
Eliud
Good service and clean
Leisure Family
10/10
Exceptional
24 Dec 2024
Maria
Yo lo recomiendo
6/10
Pleasant
14 Dec 2024
Maria
We liked there was many dining options around area and property was quiet. We did not like there was no ice or vending machine available during our stay. They were out of service. We also asked the restaurant employee for soda and they told us we had to go to a convenient store to purchase that and ice because they did not have available either.
Business_and_leisure Family_with_children
10/10
Exceptional
12 Dec 2024
Eduardo

Bueno

Todo bien
Friends_and_family Family
10/10
Exceptional
11 Dec 2024
Nicole
This is my 3rd time staying here. Great location
Leisure Family
10/10
Exceptional
10 Dec 2024
JOSE
Great costumer service
Leisure Self
4/10
Poor
04 Nov 2024
Fernando de la
Sofa-bed had no pad, sheets, pillows, blanket. No wash towels for shower. Cockroach on desk! Did not enjoy night left early! Complained to front desk!
Leisure Partner
10/10
Exceptional
24 Oct 2024
Jesus
Excelente
10/10
Exceptional
24 Oct 2024
Jesus enrique
Un lugar perfecto para descansar las instalaciones súper limpias y el desayuno variado
8/10
Excellent
22 Oct 2024
SERVIACERO
Thks
Business Self
4/10
Poor
23 Sep 2024
Daisy
The whole hotel was hot
Leisure Family
10/10
Exceptional
09 Sep 2024
Alma
Everyone at the place were nice and respectful hotel was really cleaned.
Business Partner
10/10
Exceptional
02 Sep 2024
cynthia
Buen servicio
10/10
Exceptional
20 Aug 2024
Erick
It was great
10/10
Exceptional
02 Aug 2024
Etsbheydy yazmin
We absolutely loved this place the staff is very friendly and helpful. Our housekeeper Anita was very nice and attentive we will definitely be back soon.
Business_and_leisure Family_with_children
8/10
Excellent
26 Jul 2024
Ma
Huele a humedad
10/10
Exceptional
23 Jul 2024
magdiel centeno
Good
10/10
Exceptional
21 Jul 2024
Oziel
Good
10/10
Exceptional
12 Jul 2024
SERVIACERO
es bueno
Business Self
2/10
Poor
05 Jul 2024
Cesar
my reservation was canceled due to not arriving by 6pm
Leisure Partner
4/10
Poor
19 Jun 2024
Deyra
Everything was great except the air is set to a minimum without letting us change or modify it. It was hot and humid.
Leisure Partner
10/10
Exceptional
10 Jun 2024
Maria
Recomendable todo limpio y muy seguro
Leisure Family
10/10
Exceptional
09 Jun 2024
Maria
Excellent service, really nice people and super clean .
Leisure Family
2/10
Poor
09 Jun 2024
Juan
Air conditioning didn’t work . We pay for a suite and god a doble bed
6/10
Pleasant
29 May 2024
Norma
If you like comfort; this is Not the hotel For you
No A/C in the hallways or elevator, the control your room temperature from the front desk and you sleep hot all night, the most uncomfortable stay I have ever had. The hotel is clean .
Leisure Family
6/10
Pleasant
28 May 2024
Rumualda
I'd like the room, but the hallway was super hot.
10/10
Exceptional
30 Apr 2024
Nicole
Property was great!
Leisure Family
8/10
Excellent
15 Apr 2024
nahim
Clean rooms and comfortable bed...
Business_and_leisure Family
10/10
Exceptional
11 Apr 2024
Marlen
.
8/10
Excellent
09 Apr 2024
donald

Bien

It was fine for one night
Partner
6/10
Pleasant
05 Apr 2024
Hector
The beds were great
Leisure Partner
10/10
Exceptional
30 Mar 2024
Fernando
Excellent
10/10
Exceptional
10 Mar 2024
Narciso
A mi familia y a mi nos gustó este lugar
Recomendado al 100 por ciento
10/10
Exceptional
01 Mar 2024
Eliana
You buz in to drive up
Leisure Partner
10/10
Exceptional
06 Jan 2024
lucia
Anita de limpieza muy amable y muy atenta segunda vez aquí y muy cómoda mi estancia
2/10
Poor
24 Dec 2023
ligia
The breakfast tasted horrible, burnt beans for 2 days then ran out of food and the lady took so long to bring more food out, front desk very rude didn't even said welcome or how can I help you. The TV no clear channels all had static, no king size beds towels were not white they were fealthy beige and management doesn't care to fix any problems, so sad management doesn't care.
Leisure Family_with_children
4/10
Poor
22 Dec 2023
Juan
To many people loittering around and drinking alcohol. Car alarm setting on every couple hours keep me awake did not rest properly
Business_and_leisure Family_with_children
10/10
Exceptional
29 Nov 2023
Oscar
Good
Leisure Self
8/10
Excellent
20 Nov 2023
Fidel
It is in front of a busy and noisy bulevar
8/10
Excellent
25 Sep 2023
Hugo
Good place to stay
Business_and_leisure Family_with_children

Location & surroundings

City Express by Marriott Matamoros
Pedro Cárdenas, Infonavit Buenavista, Matamoros, Mexico

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City Express by Marriott Matamoros

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