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Holiday Inn Matamoros, An Ihg Hotel

Matamoros · Mexico

Av Pedro Cã¡rdenas 5001 Col Expofiesta Norte MataView location

8.4/10Excellent181 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort9.0/109.0
Condition8.6/108.6
Location8.8/108.8
Neighborhood8.4/108.4
Value7.0/107.0
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Matamoros, An Ihg Hotel

Located in Matamoros, Holiday Inn Matamoros by IHG is within a 15-minute drive of Casamata Museum and Gladys Porter Zoo. This hotel is 6.4 mi (10.3 km) from University of Texas at Brownsville and 10.6 mi (17.1 km) from Sunrise Mall.

Make yourself at home in one of the 181 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Planning an event in Matamoros? This hotel has 1023 square feet (95 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Gym
Entertainment
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 300 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Fiesta Shopping Center 3.2 km / 2 mi
Casamata Museum 6.5 km / 4 mi
Rio Grande 6.7 km / 4.1 mi
Parque Olímpico Cultura y Conocimiento 7.1 km / 4.4 mi
20 Matamoros International Bridge 8.4 km / 5.2 mi
Stillman House Museum 9.1 km / 5.6 mi
Rigo Tovar Monument 9.2 km / 5.7 mi
Market Square Research Center 9.3 km / 5.7 mi
Immaculate Conception Cathedral 9.4 km / 5.9 mi
Russell/Cocke Residence 9.8 km / 6.1 mi
Historic Brownsville Museum 10.1 km / 6.3 mi
University of Texas at Brownsville 10.3 km / 6.4 mi
Camille Lightner Playhouse 11 km / 6.8 mi
Gladys Porter Zoo 11.1 km / 6.9 mi
Dean Porter Park 11.1 km / 6.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Holiday Inn Matamoros, An Ihg Hotel

8.4
Excellent
181 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
8.8 /10
Neighborhood
8.4 /10
Value
7.0 /10
Amenities
7.6 /10
75 reviews shown
2/10
Poor
11 May 2022
Elvia
The temperature in the building was not cool enough, we had a broken chair. The a/c in our room was also broken, we had to transfer to another room on our second day.
Leisure Family
8/10
Excellent
29 Apr 2022
Ruben

I’m super picky so 8.5 out of 10

Lovely hotel, mattress was ok , very quiet, the food was amazing! They still want you to comply with mask but just refuse you will be ok !
Self
8/10
Excellent
14 Mar 2022
Cinthya
The stay was very pleasant. The dining options were excellent.
Family
10/10
Exceptional
17 Feb 2022
Luz Marina
Hotel staff was very friendly.. Rooms are very clean.
Partner
8/10
Excellent
28 Jan 2022
Samantha

Conveniente

Es conveniente, no tan bonito y el lobby huele mucho a cigarro
Business
10/10
Exceptional
27 Jul 2021
Marilu
Everything was wonder except that I paid for breakfast extra and they told me that it was not showing in their system.
Friends_and_family Family
8/10
Excellent
27 Jul 2021
Verified traveler
When I bought the tickets I was told the breakfast was included, then I asked the clerk hotel for my breakfast tickets he said that Expedia did not make the reservation with the breakfast so I have to pay extra for my breakfast very desapointed with expedia about my reservation.
Leisure Family
10/10
Exceptional
20 Jul 2021
Verified traveler
Property was super clean. Only thing I was that my key kept inactivating.
Leisure Self
8/10
Excellent
27 Jun 2021
Verified traveler
Nice hotel located away from the main traffic.
Business Family
6/10
Pleasant
26 May 2021
Krishna

Reliable People

Restaurant and service are nice. Hotel is run down.
Business
8/10
Excellent
06 Apr 2021
Verified traveler

Great room

Front desk not helpful at all
But I have the best customer service from housekeeping department
My room was always clean and smelling fresh
Thank you
Partner
10/10
Exceptional
21 Jan 2021
David
Nice, clean and comfortable place to stay. Friendly staff and they are following Covid guidelines.
Friends_and_family Family
4/10
Poor
15 Jun 2020
Verified traveler
I didn't like that the pool is not open. I didn't like that the breakfast schedule was a different one and I lost a paid breakfast. I didn't like that tne AC was not cold enough and the staff was not helpful to change me the room or provide a fan.
Friends_and_family Partner
10/10
Exceptional
15 Jun 2020
Cynthia
As always Holiday Inn Matamoros never disappoints. Staff is always friendly, rooms are very clean with everything working. The hotel handled all measures with the pandemic the right way.
Business_and_leisure Family_with_children
8/10
Excellent
03 Apr 2020
Derian
It was well located and the rooms were quite espacious. The breakfast was only satisfactory and asked for a sweet bread and they brought my a very stale peace of bread - it was disguting and almost vomitted.
Business
8/10
Excellent
19 Mar 2020
Priciliano
I sleep real goo
Self
10/10
Exceptional
11 Mar 2020
jesus
It was an excelent service ill be back soon
Partner
4/10
Poor
07 Sep 2019
Verified traveler
Close to restaurants and pool was clean. Beds were too small and i was charged extra for an extra bed
Friends_and_family Family_with_children
10/10
Exceptional
26 Aug 2019
Adriana
It was good
Friends_and_family Family
6/10
Pleasant
15 Aug 2019
Verified traveler
I ordered a two queen regular room and was given a handicap room was only room available but I had booked my room online n it was not handicapped accessible
Friends_and_family Family_with_children
8/10
Excellent
26 Jul 2019
EE
Although I couldn't speak Spanish, there were kitchen staff who did, they were very helpful and friendly. The taste of the food was excellent.
Self
6/10
Pleasant
10 Apr 2019
Verified traveler
It was disappointing that staff could not help with the ordering of meals.
Friends_and_family Family
10/10
Exceptional
10 Feb 2019
Arvin
Housekeeping staff was great as well as the Customer Service
2/10
Poor
27 Jan 2019
Verified traveler
i requested a king size bed and got a full size double beds. I did not appreciate it at all.
Friends_and_family Partner
6/10
Pleasant
12 Nov 2018
Rosie
It was good only the lady in the front desk did not wanted to work with us because we arrived early and we booked a not smoking room and the only one that she had available a that time was a smoking we said it was fine but we can change later to a not smoking and she said that we will have to pay again
10/10
Exceptional
09 Nov 2018
Ramon
Nice clean hotel. Excellent water pressure at the shower. The breakfast buffet is delicious, but it is not included in the hotel rate.
6/10
Pleasant
19 Aug 2018
Sandy
When I made the reservation, I was told breakfast was included. When I tried to go to breakfast, was told it is not included.
10/10
Exceptional
14 Aug 2018
Verified traveler
The food was great tbe pool and it was quiet
TThe xtaff wzd very helpful anx close to ehere we needed to be
10/10
Exceptional
12 Aug 2018
Verified traveler
Un buen hotel
10/10
Exceptional
06 Aug 2018
Letty
Second time staying here. The first time the AC didn’t work well in our room and it took forever to cool. We stayed again this par weekend and our experience was a whole lot better than the first time! I highly recommend this place.
10/10
Exceptional
21 May 2018
JohnG

one day stay

clean rooms
friendly staff
clean pool
good breakfast
8/10
Excellent
14 May 2018
Veronica

Good hotel

The hotel was very nice and clean coustomer service was great very professional,nice and helpful , security in front was an awesome guy I just remembered last name Oviedo Lara i completely forgotten first name any how he was very friendly ,welcoming,gave us directions to a place we were looking for which it was very easy to find the way he explained .
The only thing was that we dislike was Hall way , elevator felt hot and at night our room got like if they turn if off or something and toliet flashes slow but as I told front desk guy about toilet they took care of situation other then that it's nice,quiet and comfortable. this is my 3rd stay here when ever I have to come to Matamoros Tamaulipas. Breakfast is awesome love it !
Family
10/10
Exceptional
13 May 2018
Verified traveler
great service
clean room
good breakfast
wish bar will stay open pass 11pm
8/10
Excellent
01 May 2018
Verified traveler

Nice

Good hotel the stay was fine!
@ bar: good tequila
6/10
Pleasant
10 Mar 2018
Verified traveler

Nice but, hot!

The AC quitted working every certain time so the room got hot every time this stopped. Food great! And great costumer services!
10/10
Exceptional
28 Jan 2018
Betty

Good location

Good because was good location we coming to a party and was only few minutes from there...so we coming in and out so fast. we don’t have to expend to much time. 😊
10/10
Exceptional
13 Aug 2017
Jeanne

Nice place for a stop

A good choice in Matamoros if you are passing through or have business. Remarkably quiet, and we like the restaurant, which has a little more personality than a usual hotel-attached spot. Easy to find and drive right in and park: don't park under a tree, though -- the grackles apparently have fiestas up there at night and you'll be sorry next morning!
Partner
10/10
Exceptional
23 Jun 2017
Veronica

Excellent stay

Everything was excellent for the two days we stay
Family
10/10
Exceptional
22 Jun 2017
Veronica

excellent

We stay for two nights it was excellent breakfast, room, beds, customer service personnel everything was love it
Family
6/10
Pleasant
30 Aug 2016
Verified traveler
Good
Family
10/10
Exceptional
07 Aug 2016
Verified traveler
Nice clean hotel will go there again good location
2/10
Poor
27 Jul 2016
Samuel

No good hotel and site hotels.com

Super crazy hot they change me to another room the same an this site hotels.com worst than the hotel no appreciation for customers never again doing business with you
Partner
10/10
Exceptional
06 Jul 2016
Carl

Good hotel

Try the breakfast buffet it's great!
Family
10/10
Exceptional
04 Jul 2016
Jesse Cavazos

friendly

very friendly service
10/10
Exceptional
04 Jul 2016
Verified traveler

I like comfortable and accessories elegant

Super fan happy with my family and friends .of weekends easy to booking and fast WI -first is faster is f oood is good time en security in out , parking lot
10/10
Exceptional
28 Mar 2016
Sandra
Very kind workers, and the transportation very good.
4/10
Poor
17 Mar 2016
Elizabeth
Well they didn't have my room ready and it was past due of the check in time it had a smell coming from the bath tub and ask for one extra towel which I never got until I ask for it again and they took until the next day
10/10
Exceptional
25 Jan 2016
paul

Excellent hotel

Very comfortable and what I would expect from a hotel closer to home.
10/10
Exceptional
21 Dec 2015
Verified traveler

Dallas TX

The hotel is very nice and the staff is very helpful.
Family
10/10
Exceptional
08 Dec 2015
Marielena
It was excellent, people was friendly
Family
10/10
Exceptional
08 Aug 2015
Jeanne

Better than Brownsville if you are passing through

Driving from NY to Chiapas, we usually stay overnight in Brownsville and tackle the border in the morning. This time we crossed in late afternoon and stayed at HI Matamoros. It was a great decision. For maybe 40 or 50 dollars less than a mediocre Texas hotel, we had a nice, comfortable, quiet room. We had supper at the restaurant and, while not gourmet, was very good.
Partner
10/10
Exceptional
27 Jul 2015
Verified traveler

Beautiful rooms and staff very friendly

I really enjoyed my stayed at this spectacular hotel
8/10
Excellent
30 Jan 2015
Randolph

Plumbing Issues Ruined my stay!

New Years Eve visit. When I called room service for instructions on making the hot water come on in the shower, they sent a maintenance man up who came in from a rainstorm, and stood in the shower with muddy boots. Then while taking a shower, I noticed a sewage smell. Then I heard sounds of sewage backing up. After I stepped out of the shower, I noticed sewage coming up through the drain. At the check out counter, I alerted the staff about the condition of the shower, but they didn't apologize or try to make any concessions for my concerns. If not for the plumbing backing up, I may have recommended Holiday Inn Matamoros to friends, since then I found other hotels closer to my expectations.
10/10
Exceptional
30 Dec 2014
Viv phenomenal woman

pack-to-play

Staff phenomenal, but location a bit isolated if not bringing own wheels!!
10/10
Exceptional
19 Aug 2014
Jen

Nice hotel, clean, comfortable beds. Gated parking

Nice hotel. Clean, great bar and resteraunt. Comfortable beds. Gated parking with on site security.
6/10
Pleasant
12 Aug 2014
Verified traveler
Stayed there for a wedding and room was OK and only bad thing was the pool & jacuzzi. The pool was very small and jacuzzi was not hot at all.
8/10
Excellent
18 Jun 2014
Ed

Hallway temperature

Great stay overall. The only comment would be about the hallway not having a working A/C
10/10
Exceptional
20 Apr 2014
Verified traveler

Best Hotel un Matamoros

Great service, Good breakfast, very pleasant stay with family
10/10
Exceptional
09 Oct 2013
Sandra Andrade
Very pleasant stay. Everything was prompt and everyone was really professional. Loved the convenience of the restaurant/bar next door which connects to the hotel. I would definitely stay here again!
4/10
Poor
16 Jul 2013
carlos

good stay

comfortable hotel
2/10
Poor
04 Jun 2013
Mari

Terrible

Do not stay here ... Hotel lacks customer service . The rooms are not clean and lobby is musty
8/10
Excellent
30 May 2013
Verified traveler

it was over all a nice stay

I liked that it was very clean and there was a restaurant in the hotel that was clean. Breakfast and lunch are both buffets, and the food was alright. but it was very nice for mexico
6/10
Pleasant
24 Mar 2013
Tomo

Great hotel for business.

great restaurant!
everytime I stay this hotel, I eat dinner inside this hotel.
That was awesome.
10/10
Exceptional
25 Dec 2012
Mari
We have used this hotel several times its very nice. Hotel staff is very nice and always helpful. I give it two thumbs up...
4/10
Poor
18 Aug 2012
Verified traveler
The personal wasn't kind,
10/10
Exceptional
16 Aug 2012
Rose87

Nice

Holiday inn is the best everywhere I have gone has given me the best service.
Family
10/10
Exceptional
12 Aug 2012
Art
Hotel staff was great. You have to try there breakfast, it's awesome.
Family
10/10
Exceptional
10 Apr 2012
Luis

Holiday inn / matamoros,mexico

Very good service, fast check inn and out ... We will come back
8/10
Excellent
28 Feb 2012
Raul Diaz

Good service

We had 6 rooms total...and one of the rooms there was a scent of sewage in the bathroom. The AC did not appear to be automatic because the AC never turned off by itself....maybe the thermostats were not working....and the rooms were hot when we arrived. All the AC's were turned off and even the refrigerators were off with the door opened....it be nice if the reservations were made that the AC be on and all appliances plugged in.
10/10
Exceptional
06 Feb 2012
Larry

A GREAT HOTEL FOR THE BEST CITY IN THE WORLD

Nice, clean, well located and very amazing and friendly staff.
More perfect..impossible-
Matamoros Mexico, the best city in the universe..
8/10
Excellent
19 Apr 2022
Gabriel
Casi todo muy bien excepto que ordene un cuarto para cuatro y heramos 3 y me cobraron el desalluno por mi hija de 10 años cuando solo heramos 3 ni siquiera era adulta .
Business Family
6/10
Pleasant
11 Feb 2022
María de Jesús

Desayuno gratis no válido

No me hicieron valido el desayuno incluido los dos días, a pesar de que le enseñe a la señorita la imagen de la reservación donde incluía Desyunos gratis los dos días
10/10
Exceptional
06 Feb 2022
Alejandra
Muy agradable y muy amables
Leisure Self
6/10
Pleasant
09 Jan 2022
Solange
Me parece un hotel normal un poco viejo y descuidado pero la gente muy amable. Y es caro para lo que es
Friends_and_family Family
8/10
Excellent
09 Jul 2021
Verified traveler
Good!

Location & surroundings

Holiday Inn Matamoros, An Ihg Hotel
Av Pedro Cã¡rdenas 5001 Col Expofiesta Norte Mata, Matamoros, Mexico

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