BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Surestay By Best Western Brownsville
South Padre/Brownsville - TX · United States
825 N Expressway 83View location
7.8/10Very good766 Reviews
Cleanliness7.8/10 7.8
Service8.0/10 8.0
Comfort7.6/10 7.6
Condition7.6/10 7.6
Location7.8/10 7.8
Neighborhood8.0/10 8.0
Quality4.0/10 4.0
Value7.4/10 7.4
Amenities7.4/10 7.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Surestay By Best Western Brownsville
Thank you for choosing the SureStay Hotel Brownsville. Our hotel offers a continental breakfast, free Wi-Fi and a swimming pool. Our rooms are equipped with a Smart TV, mini-fridge, microwave, coffee maker and an alarm clock.
Show less
When you stay at SureStay Hotel by Best Western Brownsville in Brownsville, you'll be in the historical district, within a 5-minute drive of Camille Lightner Playhouse and Gladys Porter Zoo.
This hotel is 1.4 mi (2.3 km) from Resaca de la Palma Battlefield and 2 mi (3.2 km) from Dean Porter Park. Make yourself at home in one of the 52 individually furnished guestrooms, featuring refrigerators and microwaves.
Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Resaca de la Palma Battlefield
1.6 km / 1 mi
Sunrise Mall
2.5 km / 1.6 mi
Dean Porter Park
2.9 km / 1.8 mi
Cinemark Sunrise Mall
3 km / 1.9 mi
Camille Lightner Playhouse
3 km / 1.9 mi
Gladys Porter Zoo
3 km / 1.9 mi
Historic Brownsville Museum
3.5 km / 2.2 mi
Valley Baptist Medical Center
3.6 km / 2.2 mi
Russell/Cocke Residence
4.2 km / 2.6 mi
Immaculate Conception Cathedral
4.3 km / 2.7 mi
Market Square Research Center
4.4 km / 2.7 mi
Stillman House Museum
4.6 km / 2.9 mi
Brownsville Tennis Center
4.6 km / 2.9 mi
Pet Smart Dog Park
4.7 km / 2.9 mi
University of Texas at Brownsville
4.8 km / 3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1995
- Year of most recent renovation: 2009
- Total number of rooms: 52
- Number of floors (main building): 2
- Single rooms: 23
- Double rooms: 28
- Apartments: 2
- Accessible rooms: 2
- hotel
- American Express
- MasterCard
- Visa
Show 35 more facilities & services
- City centre
- Nearest Bus / Metro Stop
- Beach
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fi
- Laundry serviceExtra charge
- Launderette
- Multilingual staffExtra charge
- Air conditioning in public areas
- Hotel safe
- Lift accessExtra charge
- Supermarket
- Shop
- Garden
- BBQ facilities
- Non-smoking area
- Smoking area
- Highchairs
- Air conditioning in Restaurant
- Conference room
- PhotocopierExtra charge
- Business centreExtra charge
- Indoor freshwater pool: 1
- Outdoor freshwater pool
- Sun loungersExtra charge
- Children playground
- Breakfast
- Continental breakfast
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²ROO.2Q-NM
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
Show all 17 amenities
- Shower
- Bathroom
- Washing machine
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
Room TWO QUEEN BEDS NON SMOKING
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q-NM
Room amenities
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Washing machine
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
Room QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
Room WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Washing machine
- Tea and coffee making facilities
- Microwave
- Mini fridge
Show all 17 amenities
- Radio
- TV
- Direct dial telephone
- Wi-fi
- Bathtub
- Shower
- Bathroom
- Hairdryer
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
Room NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.NM
Room amenities
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Washing machine
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Radio
- TV
- Direct dial telephone
- Wi-fi
- Bathtub
- Shower
- Bathroom
- Hairdryer
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
SUITE TWO KING BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2K-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDS • 1 Bedroom • 26 m²FAM.3B
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 3 × Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Wi-fi
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
Show all 15 amenities
- Radio
- Mini fridge
- Microwave
- Washing machine
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
FAMILY ROOM THREE BEDS
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 3 × Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.3B
Room amenities
- Ironing set
- Wi-fi
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Mini fridge
- Microwave
- Washing machine
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room THREE BEDSRoom • THREE BEDSROO.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
Room THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 24 m²ROO.2Q
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Washing machine
- Microwave
- Mini fridge
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
Show all 15 amenities
- Shower
- Bathroom
- Wi-fi
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
Room TWO QUEEN BEDS
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q
Room amenities
- Washing machine
- Microwave
- Mini fridge
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Wi-fi
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin NON SMOKINGDouble or Twin • NON SMOKINGDBT.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
Double or Twin NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBT.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO KING BEDSSUITE • TWO KING BEDS • 1 Bedroom • 25 m²SUI.2K
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Bathroom
- Shower
- Bathtub
Show all 16 amenities
- Individually adjustable heating
- Wi-fi
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Washing machine
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
SUITE TWO KING BEDS
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2K
Room amenities
- Mini fridge
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Bathroom
- Shower
- Bathtub
- Individually adjustable heating
- Wi-fi
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Washing machine
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
SUITE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE QUEEN SIZE BEDTRIPLE • QUEEN SIZE BEDTPL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
TRIPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 28 m²ROO.KG-NM
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Wi-fi
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
Show all 15 amenities
- Radio
- Mini fridge
- Microwave
- Washing machine
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
Room KING BED NON SMOKING
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-NM
Room amenities
- Individually adjustable heating
- Wi-fi
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Mini fridge
- Microwave
- Washing machine
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Brownsville
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Surestay By Best Western Brownsville
100
reviews shown
Blanca
Ultimately, the place was clean, obviously as pretty old the amenities were not available. A pool was not in good condition to use for our second day. Our restroom was not clean properly and honestly I don’t think we use. We will use this hotel again. In another note, I still have not received my deposit back and it’s almost a week.
Noemi
The stay was okay, but it definitely had some pros and cons. On the positive side, our room was clean upon arrival, and the room service staff did a fine job with daily basics like making the bed and emptying the trash. However, the rest of the property needed more attention. The pool area wasn't clean enough to use, and there was a noticeable musty smell throughout the hallways. The continental breakfast was also hit or miss, they frequently ran out of waffle mix and yogurt, meaning we had to ask staff to restock items and grab plates. Overall, it's a decent, functional place to sleep, but the upkeep and amenities could be improved.
Rosalinda
Clean room
Amalia
I planned to use the amenities advertised, such as the pool. Unfortunately it had a chain lock and not available for its tenants. I planned to chill at this place all weekend and had to resort to just stay indoors. At late night, both nights, there were people, children running in the hallways while I was trying to sleep. Unexceptable.
Alejandro
Once i walked in i noticed that the bed sheets were stained and the restroom sink was leaking water through the pipes.
Kimberlee
We had an amazing stay while here for a few days! Thank you so much for everything.
Jose
Room seemed to be clean, we were there for only a few hrs and missed breakfast but I believe price was decent for the place.
Ramon
La ubicación está excelente, no se pudo utilizar la alberca al parecer le hicieron mantenimiento, el desayuno muy básico le falta al menos mermeladas y crema de cacahuate y más variedad de pan de dulce
Nelson
A small hotel with friendly staff. The room was on the first floor. It was clean, and I couldn't hear any noise coming from the parking lot. I wish they could offer more options for TV channels. I couldn't enjoy watching a good show over my weekend stay.
Angel
Nice and very clean
Joshua
Decent enough to stay but could be cleaner and the room smelled funky
Charles David
Everything was great, couldn’t have used a bit more on the breakfast menu.
Cheyenne
To start off, I had a non-working blow dryer. The lights in my room were constantly flickering. Which led me to sit in the dark most of the time. I also only used 2/3 nights and was even let know I would NOT be receiving a refund for the night I didn’t stay. I even left within 24 hours of the night I expected a refund for. I also didn’t appreciate the breakfast. It was waffles and cereal. Nothing else. I asked for a callback from the manager on duty. Which I never got. Wouldn’t waste your money or time with this place. They don’t care.
Marcus
It was very loud throughout out stay
oscar
Good
Dennis
The Window didn’t have any curtains.
Pedro
The hotel is spacious and clean no issues at all. Breakfast could be better.
Gloria
The staff was amazing very nice and the rooms were very clean
Sylvia
It was not what I was expecting
Elida
Everything was great! Thank you so much!
Fernando
My wife and I were awakened by the host at 2:30am saying we were in the wrong room! Very disturbing!!
Allison
The lock on our hotel door did not work, the lock on the outside of the hotel did not work either. Anyone could have came in at any time, it was not secure at all. The sink sprayed water everywhere, and the shower was dirty.
SAUL
Room was not cleaned even when we were told they would be back. Blow dryer and phone were broken. Room next to elevator could not sleep due to the noise from people coming and going at all hours of the night. AC was not working properly. Continental breakfast is only waffles and cereal. Not much selection Pool area was unattended so there were about 20 unsupervised kids which kept diving in small shallow pool at one point about 15 of them ran and jumped in together which was not only dangerous for us in there but the unsupervised kids.
Tracy
My room was clean. The breakfast looked ok but not a lot of variety, waffles, cereal. Pool is small but looked clean.
Maria
Great one night stay. The staff was very nice.
Miguel
Yes everything exelent
Victor Antonio
En General bien, staff creo les falta trato amable con el huésped.
Maria D
PARKING IS GOOD, WE DIDNT TRY THE BREAKFAS.
GUILLERMO
Good overall
Alberto
Very professional and friendly
Janely
Good, nice staff
Lea
Scary men ganging outside drinking. People smoking at front door . Couldn’t find the place easily - dark, seedy room. Fridge leaking water all over. Depressing for price.
Alcibiades
They had no rooms available by the time I arrived, even when the app confirmed me booked!! They said platforms usually overbook with no real time information.
Jose
Horrible experience, was told upon arrival needed a $100 deposit which i was fine with. Was charge twice $25 extra for dirty sheets which once customer leave hotel is suppose to wash sheets.
Maria
I was charge $25 for a dirty sheet. I was told we left a sheet stain with mascara but we not even used make up during our stay. Addiitionally, when we arrived the recepcionist gave me hard time because my reservation was under my last name as my name and last name. I showed her the confirmation and made it difficult to help me check in. This was my second stay at the location bur for sure will not come back. I was looking into keeping reserving the property because I really liked it (location & pricing) but after this last stay I will not came back.
Yessica
very good for the price
Corey
Room had to blood on the wall, when I metin
Anthony or Gloria
The room was clean and staff was very friendly.
Michael
Great experience
Rob
Everything was great
Ricky
Clean room and helpful staff.
Eduardo
Limited breakfast. Other hotels offer hot fresh meals
Samuel
I would give it a 5 stars but it only has 1 washer dryer for all the hotel..but overall it’s good
Lucila
Excellent night staff, need more waffle makers and fruit. Shower switch doesn’t completely change to shower.
Stefanie
.
LETICIA
The reception people were very helpful and treated me wonderfully.
Francisco
The TV wasn’t working and also the phone line to call them to fix the tv
Jennifer
Smell moldy and the room was okay condition not the best.
Erick
Update shower curtains and towels
Ana
Clean room, but the breakfast could be a little bit better
Filiberto
Clean room
Christopher
It’s was great
Jose
Waffles and coffee
Jose A.
Comfortable and peaceful
Ana
I recently stayed at this hotel and found it to be a mixed experience. On the positive side, the location is great—close to shops, restaurants, and main roads, which made getting around very easy. Parking was also convenient with plenty of space available, which is always appreciated.
However, there were several issues that took away from the overall experience. Upon check-in, the hotel clerk was not particularly welcoming or helpful, which set the tone for the stay. My husband and I were initially assigned a room where the door latch would randomly lock from the inside, preventing us from entering. The hotel clerk tried getting it to work, but we were not having that. We immediately asked for another room because we did not want to keep dealing with that during our stay.
Noise was another major issue. Both employees and other guests were loud during early morning hours, making it hard to get a good night's sleep. You’d expect some level of noise in a hotel, but this felt excessive and unmanaged.
Lastly, the breakfast was very underwhelming. There were no hot options—just cereal, muffins, and some beverages. No eggs, no protein, nothing substantial, which was disappointing for what’s advertised as a complimentary breakfast.
Overall, while the location and parking were definite pluses, the lack of customer service, noisy environment, and poor breakfast offerings made the stay less enjoyable than it could have been. I hope management takes steps to improve in these areas.
However, there were several issues that took away from the overall experience. Upon check-in, the hotel clerk was not particularly welcoming or helpful, which set the tone for the stay. My husband and I were initially assigned a room where the door latch would randomly lock from the inside, preventing us from entering. The hotel clerk tried getting it to work, but we were not having that. We immediately asked for another room because we did not want to keep dealing with that during our stay.
Noise was another major issue. Both employees and other guests were loud during early morning hours, making it hard to get a good night's sleep. You’d expect some level of noise in a hotel, but this felt excessive and unmanaged.
Lastly, the breakfast was very underwhelming. There were no hot options—just cereal, muffins, and some beverages. No eggs, no protein, nothing substantial, which was disappointing for what’s advertised as a complimentary breakfast.
Overall, while the location and parking were definite pluses, the lack of customer service, noisy environment, and poor breakfast offerings made the stay less enjoyable than it could have been. I hope management takes steps to improve in these areas.
John
Curtains didn’t close all the way
Gustavo
The guy at reception was really rude, the room smell really bad it was really humid on the doors and walls. Bathroom dirty, really bad overall
Gilberto
No comments
Han Kon
We like to stay because we stay safely and quitely.
Collette
Nice staff
Geraedo Jair
Excellent service
Leticia
perfect location, everything very close.
Leticia
The location and clean
Leticia
Everything is close
Aldo
It was an amazing and awesome experience!
Victor J
Looks like it was recently renovated it.
Clean rooms and hallways
Clean rooms and hallways
Verified traveler
Nice
Christian
I was disappointed that coffee and “breakfast” ends at 9:30 am. If you do not get a cup of coffee by 9:30, it will be put away. Not good.
Boris
Room smelled like mildew and pool was not operational. Breakfast also had very few choices; not even eggs. Otherwise room was fair for the price.
Euro
Love the place
Euro Arturo
Great relaxing place
Cynthia
Excelente
Todo excelente
Guadalupe
My trip was pretty good the only reason I’m giving it a 4 cuz the food it would of been better if it had better breakfast
Alma
The staff was nice. Beds are comfy. The only issue we had was the A/C wasn't working properly. They came and checked it, but unfortunately didn't help much.
Crystal
My tv did not work in the room, front desk attempted to help, she stated would call Direct TV. She never came back to tell me a status, didn’t apologize, I was not offered another room or some type of compensation. If it is part of what I’m paying for I should have it. My family and I were not able to just relax and enjoy our stay. In the morning when she asked how everything was I told her terrible my tv didn’t work and the only response I got was as that I was the only one. I will never be staying here or recommending this hotel to anyone.
Rachell
The breakfast was continental. There was a fridge & microwave in the room.
Sylvia
Very clean, nice room and very friendly staff
Jeffrey
First let me say that the management did help us out with a refund for our 2nd night and were helpful with regards to making that happen. But the 1st floor room we were given was very humid and moist. This was in June in Brownsville so a very humid month. The in-wall AC unit was coming out of the wall and you could see the outside along what was supposed to sealed. So therefore, the humidity and outside air was coming into the room from those openings. So we had cold moist air all night and thus the reason we wanted out of our 2nd night stay. Also the property has several doors leading into the 1st floor hallway from the parking lot so all night you are hearing the doors open and close. The floor in the room was not carpeted so there was an echo and it kept the moist air in the room. The room had NO lamps. Only overhead lighting so you felt like you were being interrogated with bright white lights. The breakfast was not very good either. And the coffee machine was hard to get to work. In addition you could never get ahold of the hotel's main line. It always went straight to voicemail stating that the line has not been set up to receive voicemail.
ana
No Tv , not air condition works
Gilberto
Ac down
Ac did not work in roomhad to switch people from one of the rooms to two rooms.
Leticia
Very good , everything was very close
Brent
No hot water in the shower.
Enrique
It was good
Concepcion
The room was very clean the really comfortable and the receptionist was very nice
Michael
Everything
Juana
Good val
Francisco
Well the tv didn’t work and I was bored wanted to see a good movie and than not enough toilet paper had to go ask for some and also the light bulbs were out in the restroom
EDUARDO
Wish the Pool was open!!
Eduardo
Front desk excelent customer service
Loribeth
We picked this hotel because it had two king beds and fit our whole family comfortably. We were pleasantly surprised by how large the room was. Lizette was really helpful at check in and gave us the BEST recommendations for local restaurants. I am extremely happy and would definitely stay here in the future.
Francisco
Well pillow were not good they were so flat and the outlets didn’t work and had problem changing the tv but other than that it was good
Norma
The room was clean , air didn’t work at nights no electric outlets in the restroom to connect a blow dryer
Check out person was not very nice dint want to provide with a receipt
Check out person was not very nice dint want to provide with a receipt
Jessica
Un buen lugar para hospedarse.
Wes
AC would not work in room after I checked in. Hotel said they did not have any other rooms but finally let me know there was a room with a non-working TV. AC is much more important that TV so I moved and then all was ok. Hotel is OK but nothing special.
Joseph
Good location. Convenient to shopping and city.
Samantha
Front desk was amazing we had a terrible time before at a near by motel 6 we requested to view the room before booking. She showed exceptional customer service and showed us the room.
Sheila
Friendly Staff members did a great job, making my stay of 3 days and 2nights very nice. Yes, I would make reservations there again.
Verified traveler
Do not stay here
This is a budget motel that is filthy in every aspect. There is nothing clean about any area of the hotel choose a different place.
jamie
No hot water in the hotel. Clerk did not mention this at check in. Woke up to no water at all in my room. Zero
Henry
Hotel has no hot water.
Location & surroundings
Surestay By Best Western Brownsville
825 N Expressway 83, Brownsville, United States
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 30 more nearby hotels
Surestay By Best Western Brownsville
64 hotel photos
