Fani Rozi B B

8/10

Excellent

16 Dec 2025

Melinda

Parking was safe

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Pamela

Hotel was nice. It’s better than other hotels I’ve stayed in the area! The warm cinnamon roll at breakfast was AMAZING.

Friends_and_family Family

6/10

Pleasant

17 Oct 2025

James

I checked in, got into my original room. The shower didn’t work. They could not get it repaired so they had to switch me to another room which meant that I had to pack up everything and move down the hall. I did not receive communication during this process from the front desk so I had to go down and find out what the plan was to take care of my issue.

8/10

Excellent

14 Oct 2025

Rosalyn

No internet connection

Leisure Partner

10/10

Exceptional

21 Sep 2025

Camille

The staff was really nice, clean and quiet hotel. Near shopping!

Business Self

10/10

Exceptional

21 Sep 2025

Camille

Friendly staff and clean rooms also quiet!

Business Self

4/10

Poor

22 Jun 2025

Andrea

Booked a double queen beds, 2 guys on a trip. Only had a king with pullout. Very frustrating after a late night check in & no other option available even when we paid extra for the 2 beds. Very disappointed

Leisure Friends

8/10

Excellent

21 Jun 2025

John

Nice

8/10

Excellent

20 Jun 2025

Steven

It was very nice.

8/10

Excellent

16 Jun 2025

Wayne

Enjoyed my stay. The room was decent but had a slight musky smell when the AC was off.

Partner

6/10

Pleasant

15 Jun 2025

Jennifer

One night stay

Room was clean & ready - however it felt damp. The tv in our room did not work & we called and they did offer to move the room once they had another cleaned, however, that took over 2 hours. The fire alarms went off early in the morning & when we went down to breakfast, everything was empty. The good service guy was very friendly, however, he was not trying to fill anything. We had to ask for a milk & cereal. There were no eggs or sausage, the little fridge was empty, the bread was empty, the waffle batter ran out while people were still waiting

Friends_and_family Family

10/10

Exceptional

04 May 2025

Jeremy

It was everything for the small amount of time I was there, definitely will come again

10/10

Exceptional

13 Apr 2025

Alexus

The Staff Were Very Friendly & Helpful. & The Hotel Is Very Clean & Organized . 10 out of 10

Family_with_children

10/10

Exceptional

05 Apr 2025

DEVALOK

We (me and family) liked this place a lot.
Everything was.good ..they have a great team of staffs-special mention : Georgia, Jay and Tlisa- and they embody customer service.

Leisure Family

8/10

Excellent

20 Mar 2025

Trina

It was nice but weird that the Hot tub was no longer and a big concrete slab.

Leisure Family

8/10

Excellent

25 Feb 2025

Patrick

Taking responsibility.

Our service was great. Our room was good. Bathroom faucet leaked. Shower leaked and ran to the door. No maintenance personnel available. When the problem was addressed with the manager the next morning, apologies were extended, and manager took care of us.

Partner

6/10

Pleasant

10 Feb 2025

Linda

Location was great, parking was good. However the room left a lot to be desired. Very much in need of updating. It has a faint urine smell in certain areas (bedroom & hallway to the bathroom) and the ac units had a musty/moldy smell as they blew air. The bathroom is rough and super outdates, especially the shower/tub area. Also, there was only 1 mirror which was in the bathroom. If someone is using the bathroom, and another person is still trying to get ready, there is no other mirror to use.That's a problem. Overall it was a decent stay, but if I am in that area again, I would choose a different hotel because I prefer nicer more updated spaces. Thank you.

8/10

Excellent

07 Feb 2025

Andrei

Everything was like from 20th century… very old place

Leisure Family

6/10

Pleasant

31 Jan 2025

Barry

Stayed 1 night on the way to Florida. Staff excellent property was clean but old. Needs to be renovated.

Leisure Partner

8/10

Excellent

04 Jan 2025

Robert M.

Well-maintained with very helpful staff.

Leisure Partner

8/10

Excellent

31 Dec 2024

Kelsey

Great service

The service here was fantastic. I had a small problem, and Mrs. Georgia helped me out right away!

There was also a great selection of toppings for oatmeal on the breakfast bar! I would have eaten a second bowl if I hadn't been so full.

Self

10/10

Exceptional

22 Dec 2024

Shonteal

Excellent!

The manager was so helpful with my check in and any issues I was having with my room. She offer to change my room and provided a solution to any problems I had. I would definitely stay again! The front desk associates were so helpful as well!

Self

6/10

Pleasant

11 Nov 2024

Latreece

Good other than the pool being out of service, which was the main reason for bookinf this hotel....For the indoor pool.

Friends_and_family Family

10/10

Exceptional

16 Jun 2024

Sherron

Everything was convenient!

Leisure Family

10/10

Exceptional

08 Jun 2024

Melissa

Perfect 10/10 Everyone was kind and professional! Ms Georgia & Ms Realido went above and beyond and helped with anything we needed! Clean Comfortable Room, Complementary Breakfast, and Indoor Pool. We really enjoyed our stay!

Leisure Partner

6/10

Pleasant

03 Jun 2024

Allan

Needs Some Work, But A Good Value

Great location and plenty of restaurants within 5 minutes from which to choose.
This location could use a good facelift, as the carpeting is dated (which means it has to be dirty no matter how much it's cleaned) Hallways are drab and the HVAC system is antiquated.

Friends_and_family Family

10/10

Exceptional

31 May 2024

Kelly

We love this hotel! We travel from Florida to Ohio regularly and stay here midway overnight and have never had an issue! Comfy beds, great staff, plenty of room, always consistent!

Leisure Partner

10/10

Exceptional

17 Feb 2024

Gralyn

Ms Georgia was an outstanding hostess. Checkin was quick and flawless.

Business_and_leisure

10/10

Exceptional

11 Feb 2024

Ana

Location

10/10

Exceptional

20 Oct 2023

John

Very nice place to stay.

Leisure Family

4/10

Poor

13 Oct 2023

Janetta

Our room condition was poor we had a major plumbing leak for a place that was “supposedly redone”
Breakfast had poor presentation and poor selection

8/10

Excellent

27 Jun 2023

KENNETH

No food

Very little food almost nothing by 8:00

Friends_and_family Family

10/10

Exceptional

16 Jun 2023

Sheelagh

Fast and friendly check in

Leisure Family

10/10

Exceptional

21 Feb 2023

Bianca

Stay where very nice staff was very friendly i would recommend rhis place a 10.

10/10

Exceptional

19 Feb 2023

Verified traveler

This hotel is FANTASTIC!!! It is my go-to place for a “staycation.” The staff is AMAZING!

Self

10/10

Exceptional

15 Jan 2023

Thomas

Very pleasant and helpful staff at front desk and breakfast area. Everything was kept very clean. Room was clean with thankfully no scent of that \"room freshener\" stuff that you often find at motels and hotels. Their windows opened a bit for fresh air too. I marked this place \"yes\" for future stays as we pass through GA.

Leisure Family

2/10

Poor

28 Dec 2022

Gina

The hotel had flooded. Everything was wet. The fire alarm went off all night long. The room smell musty. When we checked out the front desk clerk was a little rude.

Leisure Family_with_children

10/10

Exceptional

11 Oct 2022

Mark

No thank you

Leisure Partner

6/10

Pleasant

28 Feb 2022

Alyssa

My family and a few other families we are friends with stayed here this past weekend. The hotel staff was rude to each one of us checking in. Later in the afternoon we asked for towels for the pool because they were out. The lady smacked her lips and rolled her eyes at us. The covers weren’t on the water fountains in the pool area. We could see all the wires. That’s an accident waiting to happen. The rooms were clean.

Business Family

10/10

Exceptional

14 Feb 2022

Toni

Beds were great! Quiet and awesome breakfast!

Leisure Self

2/10

Poor

26 Jan 2022

Alfreda Lynn

I have stayed at multiple Marriott properties from California, Nevada, Michigan, Ohio, Tennessee, Florida, Kansas, etc. and the Warner Robins, GA was the most disappointed. From the musty room, rock hard bed, misaligned curtains, and the meager Buffett breakfast which by asking for extra gravy was like asking for gold. She did not part with it. My stay at this Marriott was the worst. We had traveled over 10 hours with our 5 year old, then with me being disabled was hard enough but then to be given a rock hard bed which amplified my spine and hip pain 20 x over - was too much. I would advise anyone to find another Marriott or stay at the Country Inn & Suites across the way. Your back will appreciate it.

Leisure Family_with_children

10/10

Exceptional

30 Dec 2021

Danny

Family trip

The service was awesome clean and smelled good everywhere. This was impressive sine pets were allowed. Breakfast was hot and many choices very good. Couple of problems at the start the elevator sounded like it was going to break. Our first assigned room door lock broken and staff placed us in another room quickly. Then my father in laws Heater didn’t work but we went to eat got back and the staff had changed out the unit and put a working one in. I can say for any hiccup we had the clerk staff and maintance were so quick to fix or try to resolve any issues. One thing for sure is how clean this place was .

Friends_and_family Family

8/10

Excellent

15 Oct 2021

Michael

Clean and comfortable

The bed was very comfortable. Everything was clean. The staff members were friendly and helpful. The decor in the rooms is a little outdated, but it makes no difference to me.

10/10

Exceptional

27 Sep 2021

Oreicia

Excellent customer service!!

Leisure Self

10/10

Exceptional

12 Sep 2021

Michael

Everything is nice

Leisure Family

8/10

Excellent

08 Aug 2021

Kimberli

Good stay!

Overall my stay was good. No major issues.

Friends_and_family Friends

8/10

Excellent

20 Jul 2021

Verified traveler

The hotel was a little run down. Shower curtain was not hung properly, someone skipped a hole so it wasn't long enough and water came out the sides if you weren't careful. Location was convenient and check in was easy, not bad for a quick one-night stay on our way to the beach.

Leisure Family_with_children

10/10

Exceptional

27 Jun 2021

Elizabeth

Relaxing

Wonderful. After a long day of travel, this was the perfect place to stop.

Self

10/10

Exceptional

31 May 2021

Verified traveler

WE enjoyed our stay.Everything was clean. STaff was really helpful and friendly . Housecleaning was very kind and helpful.

Leisure Family_with_children

8/10

Excellent

05 May 2021

Verified traveler

I never have a bad stay at Marriott. It was clean, comfortable, and the check in staff was friendly.

And until you asked the last question about communities that would benefit from this review, I have to reconsider my opinion of Marriott. If all lives matter, what difference does it make what the color or race of someone is?

Business_and_leisure Family

10/10

Exceptional

22 Apr 2021

Verified traveler

Excellent hotel with superb service and so very clean! The bed was so comfy and the hot tub was great! We will definitely go back to this wonderful hotel!

Leisure Partner

6/10

Pleasant

29 Mar 2021

Verified traveler

We arrived at the hotel at approximately 4:30pm, were told they didn't have our room ready. We needed to get ready for a wedding that evening. We were told they would call us when it was ready. They never called. At 8:30pm I went back to the hotel to check on the status. They apparently had forgotten to call us. It ruined our plans. The staff were courteous but the management severely lacking

Friends_and_family Family

10/10

Exceptional

16 Mar 2021

Verified traveler

Quality was exceptional. Comfortable beds and super clean!

Business_and_leisure Partner

4/10

Poor

07 Mar 2021

Verified traveler

Pros - The pool was a nice size. It stayed open late and the staff was not prompt closing or locking the door at closing time. My daughter really enjoyed the pool. The lady who checked is in was very kind and friendly.

Cons - This hotel is really outdated. It needs some tender loving care. This was one the worst “Marriott” properties I ever stayed in. Our bathroom had somebody’s hair all over the place. The lady at the front desk said she would move of to a different room but at that point we had already disinfected and cleaned the room ourselves. The air conditioner in the room was extremely loud. It made it really difficult to get a good night sleep. We stayed for 3 days, one of the days housekeeping did not come and clean our rooms. Thus we went downstairs and asked for 4 sets of towels and the lady at the front desk said she does not have four sets of towels. It wasn’t until we pushed back that she finally gave us some towels. Anytime we we to the front desk we had to wait for someone to come help us. There was no bell to let the workers know that we were there, this often times we were standing there for about 5 minutes before we were helped. The continental breakfast did have many options but did not have the staple that you are used to seeing when you stay at the Fairfield inn and Suites “waffles”. If someone would put some tender loving care into this property it could be a nice hotel.

Friends_and_family Family

8/10

Excellent

04 Mar 2021

Verified traveler

Needs to be updated. Building is over 20 years old and the room to a remodel

Business Self

8/10

Excellent

30 Jan 2021

C.Green

Everything was great. The receptionist was extremely friendly and made me feel comfortable from the start.

Leisure Friends

10/10

Exceptional

18 Jan 2021

Verified traveler

Great service and friendly staff! I would definitely recommend people to stay there.

Friends_and_family Friends

2/10

Poor

11 Aug 2020

TonyRita

Don't take room 310...the air conditioner and bathroom vent aren't working to remove humidity. If you are Aquaman you might like it, who knows. The curled wallpaper and water stained/damaged ceilings and leaky bathroom faucet are a nice touch. What I liked the most was that the mattress, pillows and linens had that awesome earthy moldy smell and we spent the night fairly damp. As an added attraction, the elevator creaked and popped like an old wooden rollercoaster... Oh and the front door keyless entry card readers didnt work at the lobby or our room after multiple \"resets\".... Otherwise, I lovely experience. Thank you... Ps... I have stayed in some 3rd World dive hotels, but not for $124 a night. This one impressed me enough to write this review.

Friends_and_family Family

6/10

Pleasant

02 Aug 2020

Dara

The staff are kind but the floors had not been vacuumed between guests; there was visible debris.

Friends_and_family Family_with_children

6/10

Pleasant

02 Aug 2020

Richean

The first room I was giving the room beds hadn’t been changed I called the front desk and the young lady assisted us in getting another room she was very helpful and apologetic being that she was working and doing everything by herself. Please with everything going on COVID-19 please sanitize and change the beds spread with fresh and clean linens.

Friends_and_family Family

10/10

Exceptional

01 Aug 2020

Williams

Very great service and staff clean room and facilities

Business Partner

8/10

Excellent

24 Jul 2020

Verified traveler

Quite, clean hotel — unfortunately the ceiling fan in Bathroom did not work too well and the ceiling collected moisture and it was “raining” in there...

Business_and_leisure Family

10/10

Exceptional

20 Jul 2020

Maria

Great Check in

The front desk clerk was awesome.

Self

4/10

Poor

04 Jul 2020

Verified traveler

You’re on your own! Good luck!

We stayed at this hotel and that will be our last time! The hotel room above us was loud and keeping us awake. This was still going on at 1:30-2:00am. Finally called the front desk and there was no answer. Called again and no answer Got out of bed and went down to front desk. No one was there so I waited and even yelled hello several times. After 10 minutes went back to room with no help. Had to turn the air conditioner down so it would run all night to drown out the noise! Needless to say it was a cold sleepless night. Checking out next morning we told them of our night when they asked how our stay was. No sympathy just a “ Oh really? Should have been someone there.” I’m just glad it wasn’t a medical emergency! There was no concern for the safety and comfort of the guests at all. Horrible stay.

Partner

8/10

Excellent

26 Jun 2020

Christopher

Me and son liked it

Great job I loved the hotel

Friends_and_family Family

10/10

Exceptional

19 Jun 2020

MarvinHoward

The was nice and clean. The staff was informative.

Business_and_leisure Family_with_children

6/10

Pleasant

31 May 2020

Verified traveler

During Covid 19, it’s probably hard to judge. The room was not cleaned while I was there. They cut back staff. The air conditioning system needs work, I had to request clean towels for the second day. They did not have cafe service, and there was no one to
Monitor the coffee...it was usually empty
If you wanted caffeine. They did provide a grab bag breakfast.

Friends_and_family Family

6/10

Pleasant

23 Feb 2020

Verified traveler

Very clean. Good breakfast.
Older dated rooms
Black out curtains were about a foot too short. Couldn't block out parking lot lights

Friends_and_family Family

8/10

Excellent

09 Dec 2019

Wlliam

A nice place to stay

The staff here are exceptionally friendly and helpful. The hotel itself is very nice and modern. There is a small but notable issue. The internet has connectivity issues; logging into Netflix through the hotel TV is difficult due to this problem. We made several attempts to watch a movie, but wound up turning it off after about twenty minutes because it just kept failing to stay connected. This is a relatively minor issue and it would not prevent me from staying at this location again. The included breakfast has many options with selections for almost any diet.

Friends_and_family Family

10/10

Exceptional

25 Nov 2019

Verified traveler

All was nice and good staff. Definitely stay again.

Leisure Partner

10/10

Exceptional

24 Nov 2019

Verified traveler

No issues everything was acceptable neat and clean

Friends_and_family Family

6/10

Pleasant

13 Oct 2019

Verified traveler

At first we thought wow nice place and it was except it was a bit outdated in the bathroom and the bed was not that great

Leisure

10/10

Exceptional

06 Oct 2019

Jennifer

The hotel staff was very friendly. The hotel was very clean, great amenities, and the rooms were spacious. The beds were very comfortable and bathroom was clean. Also, enjoyed the indoor pool. I have nothing bad to say. I recommend this hotel.

Leisure Family

10/10

Exceptional

10 Sep 2019

BETTY J

I had 2 rooms and 1 had problems and other was great

Friends_and_family Family

2/10

Poor

20 Aug 2019

Dan

We booked a 2 bed room for my Mother-in-Law and I. After 12 hours driving a uhaul and 3 hours loading her things to storage in the heat we were looking forward some quality rest. So we returned our uhaul off and got a ride to Fairfield Inn where we were dropped off.
Upon arrival the hotel lobby looked clean and the front desk staff was friendly and professional. However, when we went to our room it wasn't cleaned. The beds had been slept in and it was blatantly apparent housekeeping had not visited to room since the last guest checked out.
We brought the attention to the front desk staff and they tried to find us another room but they claimed there were no more rooms with 2 beds. We were not happy about this at all. We had no choice because at this point we are only going to get a few hours sleep before catching our flight back to Cincinnati anyway. So grudgingly we were forced to accept a room with a pull out couch. Which meant one of us got no sleep at all. After driving all day in the uhaul my sore back only felt worse in the morning, not better, and I was more exhausted than when we arrived. My mother in law felt so guilty she said she didn't get any sleep either.

We would have been better off going straight to the airport and trying to nap in the lobby rather than wasting precious time at Fairfield Inn. My poor mother in law who is retired and trying to move back home to Georgia on a fixed income paid $150 for nothing but an inconvenience.

Friends_and_family Family