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Servotel

Port au Prince · Haiti

Route de l'Aéroport, Zone CargoView location

7.8/10Very good1,000 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort8.0/108.0
Condition7.8/107.8
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Servotel

This is a business-oriented hotel, it is the first paraseismic steel construction in Haiti and it is designed and certified by Myamoto International Structural and Earthquake Engineers. With its contemporary architecture, excellent customer service, quality and comfort, the property is guaranteed to provide a satisfactory guest experience.

The delicious restaurant offers a diverse cuisine, it is a casual atmosphere where meals will be served buffet style or a la carte. Its prime location right across from the Toussaint Louverture International Airport of Port-au-Prince is of convenience to the guests.

Read more about this hotelShow less

When you stay at Servotel in Port-au-Prince, you'll be near the airport and 8 minutes by car from Iron Market. This hotel is 4.5 mi (7.3 km) from Port-au-Prince Cathedral and 4.7 mi (7.6 km) from National Pantheon Museum.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, a business center, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Port-au-Prince Cathedral 7.3 km / 4.5 mi
National Pantheon Museum 7.6 km / 4.7 mi
National Palace 7.7 km / 4.8 mi
Champs de Mars Square 7.9 km / 4.9 mi
Iron Market 7.9 km / 4.9 mi
Museum of Haitian Art 8.1 km / 5.1 mi
Centre de conventions de la BRH 8.5 km / 5.3 mi
Le Centre d’Art 8.9 km / 5.5 mi
Church of St. Peter 9.7 km / 6 mi
Marassa Gallery 9.8 km / 6.1 mi
Monnin Gallery 9.8 km / 6.1 mi
Centre Culturel Brésilien Celso Ortega Terra 9.8 km / 6.1 mi
Nader Art Gallery 9.9 km / 6.1 mi
Stade Sylvio Cator 10 km / 6.2 mi
Expressions Art Gallery 11 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Year of most recent renovation: 2012
  • Total number of rooms: 54
  • Number of floors (main building): 3
  • Single rooms: 36
  • Double rooms: 24
  • Suites: 6
  • hotel
  • MasterCard
  • Visa
  • 24-hour reception
  • Check-out hour
Show 28 more facilities & services
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • À la carte dinner
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Servotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Servotel

7.8
Very good
1,000 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
7.8 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
03 Nov 2025
Yolette
Goog
10/10
Exceptional
01 Nov 2025
MONNES
Verry nice
6/10
Pleasant
31 May 2025
Dodley
Management during special period need to be adapted (room readiness).
Leisure Family
6/10
Pleasant
22 Mar 2025
Johny
Food issues
Business Family
10/10
Exceptional
24 Dec 2024
Nicolle
Safe and so close to the PAP airport.
Business_and_leisure Self
10/10
Exceptional
24 Dec 2024
Nicolle
This is my favorite place to stay in PAP!
Business_and_leisure Self
8/10
Excellent
26 Nov 2024
Ralph
I did enjoy staying there. the staff was supper friendly, especially the servers.
Leisure Self
10/10
Exceptional
24 Nov 2024
Juana
Everything
Business_and_leisure Family
8/10
Excellent
07 Nov 2024
Nadine
It was a quite stay
Business Family
10/10
Exceptional
06 Nov 2024
Jean
Properly is ok
Staff are very friendly
4/10
Poor
05 Nov 2024
Linda
I would give my stay there a poor rating, although the staff was excellent. I made a few friends there. Patrick, the driver, is very kind and helpful; there was Donald also the door keeper and helper; Reginald, the server and others. Also the food was excellent. However, my 104 room had a broken chair, you couldn't lock the bathroom door, the AC thermostat didn't work, you could see the wear and tear of the furniture, etc. I did sleep well, but for almost 200 dollars a night room, they can do a better job.
Business
6/10
Pleasant
05 Nov 2024
lamarre
They need to put towels and wash cloth place need to be renovated.
Leisure Self
10/10
Exceptional
03 Nov 2024
Nicolle
Best place to stay in Port-au-Prince.
Leisure Friends
10/10
Exceptional
03 Nov 2024
Nicolle
Great place to stay!
8/10
Excellent
29 Oct 2024
Samson

Mr. Samson

My staying was great. Staff provided good service, very friendly and safe. You feel protected while in premises due to the level of security measures.
Self
8/10
Excellent
28 Oct 2024
ginette
The waiting for the food. I couldn't eat the chicken wings because the chicken wasn't fresh.
Business_and_leisure Self
10/10
Exceptional
24 Oct 2024
Jean Dhymy
One of the Best experience ever.
10/10
Exceptional
24 Oct 2024
Monique
Location, was easy for my family and friends to come visit in a country where transportation is convenient for them.
Leisure Self
10/10
Exceptional
19 Oct 2024
Moise
Was great
8/10
Excellent
19 Oct 2024
Moise
everything was great . Staff always smiling and friendly
10/10
Exceptional
16 Oct 2024
Ducamel
Good
10/10
Exceptional
14 Oct 2024
Melissa
This airport is a must book if in port-au-prince. The front desk staff are very professional, information and are serviceable. They ensure that we knew about the airport shuttle and made a reservation for us so that we wouldn't miss our flight. The dining staff are also very friendly. The service that you will receive as well as the amenities are top tier. Will definitely be booking and staying longer next time.
Leisure Family
10/10
Exceptional
13 Oct 2024
Jean Calix
Excellent
Family
10/10
Exceptional
13 Oct 2024
Ted
Very convenient and staf was very professional and nice
Leisure Self
8/10
Excellent
06 Oct 2024
Tristan My Love
It was good, but they to expensive, food , bar.👌👌
Leisure Self
6/10
Pleasant
02 Oct 2024
Frantz
Need to be more presentable
Self
10/10
Exceptional
30 Sep 2024
Guinel
I love servotel
Leisure Self
10/10
Exceptional
30 Sep 2024
Ednel
N/a
6/10
Pleasant
30 Sep 2024
Liseberth
Not enough space to relax out of the room,not enough chairs to stay around the pool,to relaxe
Leisure Self
10/10
Exceptional
26 Sep 2024
Jean
The safety on the property, I felt like home
Leisure Family_with_children
10/10
Exceptional
26 Sep 2024
Danielle
Nice and safe place to stay.
10/10
Exceptional
26 Sep 2024
Danielle
Nice place to stay
6/10
Pleasant
25 Sep 2024
Nicholas
The breakfast is great, but whoever is the chef way overcooks beef, chicken, and fish. I had the worst, burnt-to-a-crisp hamburger I ever tried to eat. Salmon was cooked to a dry, tasteless slab.
Business_and_leisure Self
8/10
Excellent
24 Sep 2024
Jean m
It was good overall
Leisure
6/10
Pleasant
23 Sep 2024
lucie
To much bugs
6/10
Pleasant
23 Sep 2024
Wesly
We saw a few roaches and the carpet dirty. The mirror and toilet seat were broken. No microwave in room which was a big inconvenience for us.
Leisure Family
8/10
Excellent
23 Sep 2024
Esther
Convenient to the airport
Leisure Family
4/10
Poor
22 Sep 2024
Michael
The ac not working good. room 210 very hot... carpet so smell bad the need to chanpoo clean the carpet
10/10
Exceptional
20 Sep 2024
D Jean
I like this place
Business Partner
10/10
Exceptional
19 Sep 2024
Moise
It was excellent 👌 and super clean. Big thanks to Mr Frantz this man is a great bartender. And friendly.
2/10
Poor
17 Sep 2024
Viergina
Horrible
10/10
Exceptional
15 Sep 2024
Bony
Was very nice
Partner
10/10
Exceptional
14 Sep 2024
Fernandez
Excellent
Business_and_leisure Friends
10/10
Exceptional
14 Sep 2024
Ducamel
Good
10/10
Exceptional
12 Sep 2024
Rodolphe
The staff at the bar and the security guards,the housekeeper staff
Business_and_leisure Self
10/10
Exceptional
12 Sep 2024
Jean Rony
Very good place to stay
Leisure Self
8/10
Excellent
12 Sep 2024
LUNY
I think this is a great property, the location is perfect, very clean, and most of the staff are friendly including the security guards. Overall it's a great place to stay. The only thing is; they should have one day of the week where they have a special lunch buffet for the guests and the bar should stay opened later at least on weekend; 9:30 is too early. That would have been nice if on weekend they have some kind of entertainments for the guests. Overall the place is great. I will give 8/10.
Leisure Self
6/10
Pleasant
11 Sep 2024
Moise
Only thing i was upset because my bed was not changed
10/10
Exceptional
10 Sep 2024
Gachekim
Greet
10/10
Exceptional
09 Sep 2024
Jimmitry
The entrance is very attractive! The staffs are very friendly!
Business_and_leisure Partner
6/10
Pleasant
09 Sep 2024
Christ Mane
Found many small cockroaches in the room. Carpet is coming out
Business Partner
10/10
Exceptional
05 Sep 2024
Freydel
Clean, friendly staff, beautiful place
Leisure
10/10
Exceptional
01 Sep 2024
Paul Arthur
Satisfied
2/10
Poor
29 Aug 2024
marcel
Great location but aweful food
Business
8/10
Excellent
26 Aug 2024
Agathe
Checking was easy, and front desk staffs , bellmen were friendly. We got one of our rooms super early than we expected. My only complaint was the sliding bathroom doors in both rooms can’t stay close. They need to fix them. AC works properly
Friends_and_family Family
8/10
Excellent
24 Aug 2024
Vilia
The road to the hotel, but has nothing to do with the hotel itself
8/10
Excellent
23 Aug 2024
Kinson
The tall guy with the little front dread in the bar near the pool lacks customer Service skills. He has an attitude.
10/10
Exceptional
22 Aug 2024
FREDERIC
It was amazing,standard service
Friends_and_family Friends
10/10
Exceptional
18 Aug 2024
Patrick
I had an excellence stay at Servotel. I felt safe and the staff were superb. My home away from home.
Leisure Family
10/10
Exceptional
14 Aug 2024
Gregory
Hhhhhhh
2/10
Poor
13 Aug 2024
marcel
Property is not
As nice as it used to be. The AC do not work in the rooms and the food is not fresh as it used to be. Yet, they are charging more per room than before.
6/10
Pleasant
13 Aug 2024
Jn Michelin
They need to do maintenance in the plumbing system.
Business_and_leisure Self
10/10
Exceptional
12 Aug 2024
Guinel
I’m very happy for the service
Leisure Self
10/10
Exceptional
12 Aug 2024
Emile
Was excellent
Self
8/10
Excellent
08 Aug 2024
jacq
I like most of the service
Leisure
10/10
Exceptional
08 Aug 2024
jacq
I like most likely everything
10/10
Exceptional
06 Aug 2024
Calnerson
Amazing
Leisure Family_with_children
2/10
Poor
05 Aug 2024
Israel
Servotel don’t have a/c very hart the take my money for nothing
Family
10/10
Exceptional
04 Aug 2024
Marie
It is a quiet and safe environment. It's accessible and close to the airport.
Leisure Partner
10/10
Exceptional
03 Aug 2024
Patrick
I had an excellent stay. My home away from home
Leisure Family
10/10
Exceptional
01 Aug 2024
Ociny
Everything is fine.
10/10
Exceptional
31 Jul 2024
Marie Yves
Is a safe hotel and we have good respect, nice food ect.
Business
8/10
Excellent
28 Jul 2024
Ericka
The air conditioning didn't working properly.
Leisure
8/10
Excellent
27 Jul 2024
JOHN
Thanks for the good services they provided. Keep up the good work
Business_and_leisure Family
8/10
Excellent
26 Jul 2024
Carolyn
The hotel was great about communication regarding the hotel shuttle to/from the airport. The pool was fun and refreshing.

The area is as safe as it can be. This is not the fault of the hotel, which is very security-conscious, but outside of the hotel, all of Port-au-Prince is experiencing insecurity.
Business_and_leisure Self
2/10
Poor
18 Jul 2024
Alain
It was terrible! ac does not work, the room is dirty the carpet verry dirty.
6/10
Pleasant
17 Jul 2024
Nicholas
The age of the building shows.
Leisure Self
2/10
Poor
16 Jul 2024
David
They do not let you use Netflix or any streaming service on their internet and it is super slow. The room had cockroaches. The food is good but pricey
6/10
Pleasant
10 Jul 2024
Verified traveler

Good airport location and security

Servotel is a safe reliable place to overnight close to the airport. The in house restaurant is always very good. This particular time the roof was full of mosquitos that we had to kill and then sleep with sheet over our heads which wasn't that much fun. It is usually really good but got an off room or an off day.
Business
10/10
Exceptional
08 Jul 2024
Christelhomme
Thank you for service was great and very amazing
8/10
Excellent
07 Jul 2024
ANTOINE JOSEPH F
About everythig
Business_and_leisure Self
10/10
Exceptional
05 Jul 2024
Amelle
I like everything
6/10
Pleasant
05 Jul 2024
Vesta Elissaint
Service
10/10
Exceptional
05 Jul 2024
Chrismond
I like the food they make
10/10
Exceptional
05 Jul 2024
claudy
Servotel all the time
8/10
Excellent
03 Jul 2024
Lukens
Nothing
6/10
Pleasant
02 Jul 2024
Marie-Claudette
First, Servotel did not respond to my email requesting shuttle service. I had to call the day before my arrival. There was a friendly woman on the phone. She promised me that the shuttle would be at the airport. Upon arrival, there was no shuttle, so I had to take a taxi to the hotel.
4/10
Poor
30 Jun 2024
Francois
i was over surcharged even though i prepaid my trip
2/10
Poor
28 Jun 2024
Geneus
Very bad
8/10
Excellent
25 Jun 2024
Roodroth
Nice hotel with good service and high recommendations I'll be back there
Leisure Self
8/10
Excellent
25 Jun 2024
ARSENE
Clean and comfortable
Leisure Self
10/10
Exceptional
19 Jun 2024
Rodney
Everything
Leisure Self
2/10
Poor
18 Jun 2024
Jean
Of course I wasn’t expecting a $10.00 Electricity charge so I cough up another $10.00 another way of robbing the poor
10/10
Exceptional
18 Jun 2024
Jean Marie Robert
It's okay
4/10
Poor
17 Jun 2024
Antoinier
The carpets need to clean or change cause there’s bad smell come out of the carpet i soon you step inside the room you can smell it and start sneezing I believe there’s mold inside the room
Leisure Self
8/10
Excellent
14 Jun 2024
Sechweitzer
Good
10/10
Exceptional
09 Jun 2024
Jean
Perfect 💯
Leisure Self
10/10
Exceptional
08 May 2024
Fils Roger
Looking forward to go back
Business_and_leisure Friends
10/10
Exceptional
06 May 2024
Jean Yves
Great hotel!
Leisure Family
10/10
Exceptional
13 Mar 2024
Ralph gaetan
I really liked

Location & surroundings

Servotel
Route de l'Aéroport, Zone Cargo, Port Au Principe, Haiti

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Servotel

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