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Marriott Port-Au-Prince Hotel
Port au Prince · Haiti
147 Avenue Jean Paul IIView location
8.6/10Excellent283 Reviews
Cleanliness9.2/10 9.2
Service8.6/10 8.6
Comfort9.0/10 9.0
Condition9.0/10 9.0
Location8.0/10 8.0
Neighborhood7.0/10 7.0
Value9.4/10 9.4
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Marriott Port-Au-Prince Hotel
Located in Port-au-Prince, the Marriott Port-au-Prince Hotel is a luxurious option just a short drive from the Museum of Haitian Art and Champs de Mars Square. Enjoy recreational facilities including an outdoor pool and fitness center. The hotel also offers complimentary Wi-Fi, concierge and wedding services.
Each of the 175 guestrooms features complimentary wired and wireless internet access, cable programming, and a private bathroom with shower/tub combination, complimentary toiletries, and hair dryer. Conveniences such as phones, safes, and desks are also provided.
Savor local cuisine at La Sirene restaurant and bar/lounge, or take advantage of room service during limited hours. Buffet breakfasts are available for a fee. For business travelers, the hotel offers a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Event planning is made easy with 1, 000 square feet of meeting space, including a conference center. A roundtrip airport shuttle is available for a surcharge, and free self-parking is available on-site.
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With a stay at Marriott Port-au-Prince Hotel in Port-au-Prince, you'll be within a 5-minute drive of Museum of Haitian Art and Champs de Mars Square. This luxury hotel is 1.4 mi (2.3 km) from National Palace and 1.5 mi (2.4 km) from National Pantheon Museum.
Make yourself at home in one of the 175 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Port-au-Prince? This hotel has facilities measuring 1000 square feet (93 square meters), including a conference center.
Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Pets allowed (no fees)
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately HTG 24 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
French
Nearby attractions
Le Centre d’Art
1.4 km / 0.8 mi
Museum of Haitian Art
1.5 km / 1 mi
Champs de Mars Square
1.7 km / 1.1 mi
National Pantheon Museum
2 km / 1.2 mi
Stade Sylvio Cator
2.2 km / 1.3 mi
National Palace
2.3 km / 1.4 mi
Port-au-Prince Cathedral
3 km / 1.8 mi
Centre de conventions de la BRH
3.3 km / 2.1 mi
Iron Market
3.6 km / 2.2 mi
Marassa Gallery
6.1 km / 3.8 mi
Monnin Gallery
6.1 km / 3.8 mi
Church of St. Peter
6.5 km / 4 mi
Nader Art Gallery
6.6 km / 4.1 mi
Centre Culturel Brésilien Celso Ortega Terra
6.9 km / 4.3 mi
Expressions Art Gallery
7.3 km / 4.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Airport Shuttle
- Room serviceExtra charge
- Laundry serviceExtra charge
- Multilingual staff
- Bellboy service
- Hotel safe
Show 22 more facilities & services
- Currency exchange facilitiesExtra charge
- Lift access
- ShopExtra charge
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage room
- Café
- Bar
- Restaurant
- Poolside snack barExtra charge
- Banquet hall
- Conference room
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- TV lounge
- Breakfast
- SnacksExtra charge
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Marriott Port-Au-Prince Hotel
100
reviews shown
Judlin
I like anything
Jabron
Very safe and makes you feel like you are in a completely different world.
Andris
The location is great and the property is well secured. They are on top of their cleaning as they clean the room everyday. The restaurant food is good and there's a supermarket right across the street.
I would definitely stay there again.
I would definitely stay there again.
Johanne G
I felt safe staying there love how they on top of visitation
Christian Steve
I had my ID on my phone the desk manager refused to take it I told her I can send it by email and she could print it out and put it in file just like she would do the hardcopy as the end result is the same an ID on record she refused to cooperate and find a solution
Jean
It was awesome
Rony
The costumer service was great.
Ismael
It’s comfortable
Jean Denis
Nothing
Evens
The staff was very friendly and professional, the only problem was I spent 3 hours in the lobby until they found a room available. I made the reservation 3 days early.
Brithney
It was very very terrible. I do not recommend this to anybody. The service was really really really bad.
Yiona
Everything was excellent!!!
Germain Jean
That’s a 5 star hotel very care for customer and clean….
Medginah Lynn
I had a great time, and their dishes are succulent!
Mario Kempes
The space is very quiet , nice
GARY
Everything was great
Kendy
Good
Kendy
Good
Monika
Safe
It is a standard-issue Marriott with very nice gym. The only but crucially important thing about it is that it is very safe (walled/fenced with controlled access and armed guards). A US-style supermarket across the street, safe to walk to even for a white girl. Cannot say I would stay again because I amnot returning to Haiti until major improvements of the whole country/society.
Evodie
Spacious clean room
Alfred
The service
Luis
Staff was amaizing!
Emmanuel
Friendly and professional staff
Property is super clean. I think Marriott is the best hotel in Haiti.
Property is super clean. I think Marriott is the best hotel in Haiti.
Priscilla
I like that due to the delay at check in they offered me snacks and wine to compensate for the wait. The Hotel is very clean and luxurious. I enjoyed my stay.
Nathalie
The staff was amazing. That was my favorite part of the stay
Myson
everything was ok , nothing to add .
Marie Anne
Excellent customer service.
Verified traveler
I love how polite everyone was. Security made me feel very comfortable, and the wait staff were great. The drinks were awesome!
Verified traveler
My experience was great, I met Marvens, he was incredible, he did his best to make my stay comfortable and nice. Will definitely go back , the one issue I have is the parking, I wish they had more parking space.
Caitlin
What an amazing Hotel
I love the hotel it was very nice. The customer service was great and the breakfast was delicious. I will definitely be going back there I just have to figure out if they offer Airport pick up and shuttle. Getting around pretty princess hard if you do not have a ride to and from the airport. However this hotel was amazing and now that I know there are hotels like this in Port-au-Prince I might try and visit there more often.
Verified traveler
Love this place,but the only one problem i have is the shower doors they don't close all the way so when you shower all the water spills all over the floor,which cause it to be very slippery
Verified traveler
Good business travel location
The staff is welcoming and location is perfect for business travel
NicolsonFils-ai
The place where very clean and the service was excellent.
Ange
The property looks nice outside and by the pool. foods was excellent.
Verified traveler
The restaurant was very good, cockails and food were excellent. The major problems were the lack of hot water (only luckewarm water was awailable), and no coffee machine in the room.
Verified traveler
I loved the lobby. The hotel is very impressive when you first step inside. Definitely has curb appeal. The staff was wonderful and the food was pretty good.
I arranged a car which was misrepresented. The site gives the indication a professional car service. The car experience was pretty scary, the windows didn’t even roll all the way up. It was dark during our 5:30 am trek to the airport and that made me nervous. Our driver also stopped to ask someone a question which made us very nervous. When paying 45 dollars for a 15 minute ride I would expect things to be a little safer.
I arranged a car which was misrepresented. The site gives the indication a professional car service. The car experience was pretty scary, the windows didn’t even roll all the way up. It was dark during our 5:30 am trek to the airport and that made me nervous. Our driver also stopped to ask someone a question which made us very nervous. When paying 45 dollars for a 15 minute ride I would expect things to be a little safer.
Verified traveler
I think it’s a shame this property belongs to the Marriott chain.
I had to ask for towels 3 times before someone finally showed up at 8PM with two body towels, I asked specifically twice again for full sets of towels and that just never happened.
We wanted to relax by the pool, but that was also a failure because the ENTIRE day, there was someone water cleaning with the loudest machine ever. We were there perhaps from 12-4 hoping it would end at one point but no.
The food was very average, very pricey for what you can get at other good hotels in Haiti (better food, cheaper)
The great Mountain View was nothing but the building right in front of us and some mountain peaks you can see in the back (we were on a lower floor)
Overall, very disappointed and couldn’t UNrecommend more.
Oh breakfast buffet was an additional $35 per room and it’s a joke; you have two kinds of local cheese, some smoked salmon, two kinds of pork ham, tomato, lettuce, butter, bread, three kinds of fruits, hard boiled eggs and cereals. Even the days inn sometimes have a better buffet for included breakfast!!!!!
I had to ask for towels 3 times before someone finally showed up at 8PM with two body towels, I asked specifically twice again for full sets of towels and that just never happened.
We wanted to relax by the pool, but that was also a failure because the ENTIRE day, there was someone water cleaning with the loudest machine ever. We were there perhaps from 12-4 hoping it would end at one point but no.
The food was very average, very pricey for what you can get at other good hotels in Haiti (better food, cheaper)
The great Mountain View was nothing but the building right in front of us and some mountain peaks you can see in the back (we were on a lower floor)
Overall, very disappointed and couldn’t UNrecommend more.
Oh breakfast buffet was an additional $35 per room and it’s a joke; you have two kinds of local cheese, some smoked salmon, two kinds of pork ham, tomato, lettuce, butter, bread, three kinds of fruits, hard boiled eggs and cereals. Even the days inn sometimes have a better buffet for included breakfast!!!!!
Verified traveler
Everything here is different but the one thing thats evident is the demand for tips from the staff is just too much
Verified traveler
Nice and spacious. The pool is great. I appreciated the small cafe for snacks. Very friendly service from all who works there.
Verified traveler
Good service, but could get my coffee maker working 😐
Verified traveler
Our stay was wonderful. We had bussiness to attend to. The internet was on all the time and was good for working overseas. The Resteruant was amazing with fresh meets and items we requested that were not in the menu. The chefs and servers were great. Very friendly and attentive. Rooms clean and comfortable ac perfect! And let’s not forget front desk Personel did a great job with accommodations and help. Thank you!
clancy
Haiti
The people who work at the hotel are amazing. Food however, overpriced and not good. I had two meals that were not edible, and one was a salad. How do you mess up salad. Drinks are more expensive then the states and that’s including soda and water.
Feli
great place to stay, clean room, nice lobby, ok pool, dinner is great, breakfast needs to be fresh and to improve.
Verified traveler
Very nice service. I was very happy. I probably come back next time . I love you Haiti
Verified traveler
Very friendly staff. Good ambiance. Food was also very good.
Verified traveler
I did not like not having hot water when time to take a shower. The hotel was too expensive for the level of service received. I would not recommend it.
Verified traveler
The restaurant employees, one particular, her name is Sandy, she was one of the ruthless servers whom i ever met. Most of the employees need to be trained more on how to serve better.
Verified traveler
The service at the restaurant was terrible, specifically this particular waitress /supervisor named Sandy. No respect and so direspectful
Verified traveler
Everything was great. The staffs were very helpful and courteous including the gentleman at the counter and Jeff who helped us with our luggage to the room. The only thing that I was not very happy about is that someone came in the room while we were out and took a rollaway bed without even telling us. Hopefully, this person will be retrained. Beside that incident, everything was good.
Verified traveler
Nice friendly staff and good food. comfortable environment
Verified traveler
The view, the resort, the lobby area. Beautiful place
Andrea
All the staff that I encountered at this hotel were extremely helpful, friendly and thoughtful. They were very kind to me when I had a problem on arrival with my credit card, and I am very grateful.
The quality of the food was good. The room was very clean and comfortable.
The quality of the food was good. The room was very clean and comfortable.
Verified traveler
Clean hotel. Staff are wonderful. The food is excellent.
Bert
best hotel in PAP
Best hotel in PAP
Verified traveler
Nice hotel, the security is good and very to the airport.
Verified traveler
Very clean environment and Staff were awesome.
I would come back next time
I would come back next time
Amy
The rooms and the surroundings are very nice and clean. The staff are marvelous.
The food are a bit expensive. Overall, excellent experience.
The food are a bit expensive. Overall, excellent experience.
DG
nice, comfortable, please try the ice cream also.
good experence.
good experence.
Marco
Awesome couldn’t ask for more definitely will be back
Doaldo
Great place overall
We had a nice family stay, staff was helpfull and courteous overall. Our room was spacious and clean. No complains about the guests wi-fi neither. Restaurant was good, food was delicious although menu is limited and service slow. Not much to do around the place and surrounding areas feels somewhat unsafe. Moving around the city is another issue, but you'll be fine if you are open to a different experience. I loved Haiti and it's people.
Max
Expensive hotel but Great great great great great great great great impeccable service
Maxime
The staff very friendly and at your service. Especially the breakfast in the morning. The chef makes excellent Omelettes
Perpetua
Staff was extremely nice and professional. I felt like I was still in America. Must of the staff spoke English, I really liked that.
Verified traveler
It was a beautiful hotel we would stay there again
Marie
Nice hotel
I enjoyed staying there although the food is lousy and costly
Connoisseur
Review of Restaurant
I was disappointed with the food, food service and cost of the meals. There is deception in what you pay for at the restaurant. Unknowing to most diners, there is a service charge AND extra tip included in your food bill prior to paying. Of course one pays a tip on top of a tip and what is the 10% service charge for? No one could really explain. The hotel is located where there aren't restaurants and one has to eat at the Marriott restaurant. Food gets quite boring and tasteless after a while. Far too expensive.
Hotel room was good, except it was difficult finding a room that didn't smell of mildew. Room service was very good.
Hotel room was good, except it was difficult finding a room that didn't smell of mildew. Room service was very good.
Verified traveler
Don't Miss Out!
I am a huge fan of \"Marriott Port-au-Prince\". I always make sure to stay for at least one night every time I go to Haiti. The service is upbeat; the staff very friendly and attentive; the food as delicious to lick up one's fingers; breakfast is varied between Haitian and exotic cuisines and nutritionally well balanced; the room and bathroom very clean and comfortable; TV with international channels, fast-speed WiFi and also free; a very nice freezer, but no microwave. My favorite spot in this hotel is the outdoor pool because it is always caressed by the warmth of lady Haiti.
Among the staff, I especially salute chef Doddy for his succulent dishes and Pouloute for his remarkable diligence as a waiter. Thank you, guys!
This is an excellent hotel to stay in. So far, after numerous stays, I still do not have any complaints. I believe you will also enjoy your stay as a guess. Please go for it!
Among the staff, I especially salute chef Doddy for his succulent dishes and Pouloute for his remarkable diligence as a waiter. Thank you, guys!
This is an excellent hotel to stay in. So far, after numerous stays, I still do not have any complaints. I believe you will also enjoy your stay as a guess. Please go for it!
Ed
Nice hotel, clean room, very comfortable
GUESTS ARE VERY HAPPY. SERVICES ON POINT WORKERS ARE VERY FRIENDLY AND ALWAYS READY TO HELP, TO ANSWER QUESTIONS
Dr
I only stayed one night but it was amazing as all the other times. Thank you guys
f
an overnight
great hotel safe and secured inside, with a pool a d patio outside
Verified traveler
One of the best hotels...
This is for sure, one of the best hotels I have ever stayed in. Totally recommend it.
Norman
Great all around
Top quality hotel has been achieved in the most difficult of places
Judith
The staff is excellent!
Everyone greets me everywhere I turn and everything was wonderful from hygiene to the food#
Hitemus
The staff was super friendly. I only wish that they had some type of activity at night. Like music
Verified traveler
Nice hotel but very close to the traffic
It was a wonderful experience the food was great and the hotel staff was very friendly
natalie
Beautiful hotel. Excellent hotel staff and accommodating in every way!!
Verified traveler
It was a great experience at Marriott hotel in port au prince Haiti
Erin
This is the place to stay in Haiti!
We would not stay anywhere else. The food is fantastic, service is exceptional. We look forward to staying again.
PEDRO
World class
World class hotel! Great staff
Verified traveler
Friendly competent staff in a beautiful atmosphere.
DON
unsatisfied
I was ok with my stay until after I took shower the water in the toilet did go down. i bring it to the staffers attention in two occasions they did send any body to fix that one . My second issue in room 519 the curtain in the window one side didn't work therefor the sunrise light was already in my rood by 6:00 Am i didn't have other choice than wake up . After they put me into anther
Gladys
Nice Hotel in the city
Great experience, cant wait for my next vacation in April, I will definitely go back to Marriott. Excellent, we were five in the family, we all enjoyed it and want to go back. We love the live Friday night music...
Verified traveler
Prices
Extremely spensive they are not including the breakfast and the prices for all type of food is too espensive
Renee
Very nice hotel
This is the best hotel in Port-Au-prince by far! The hotel is beautiful and the food is great. Rooms are comfortable and immaculate.
Richard
Nice hotel
Nice hotel. Good exercise room. Good restaurant and bar.
Byrian
Excellent place for the money/Best hospitality!!
Overall, I had a great time. The hospitality is top notch, especially the wait staff and bar staff. When you go, ask for these at the bar... Striker, Michee, and Fensley. They will take care of you. The air conditioning in the room seem to not work, so a couple nights it was very hot, so my only bad situation was the A/C, but that could be also the nature of the beast due to being in a hot climate. The hotel did send up an engineer who played with the thermostat, no change. Hotel Room safes are a must and worked great. The food is very commercialized, so I wish it was more authentic Haitian, but still very good. I would like to see the hotel provide FREE shuttle service, but for now, budget between $40-$45 USD for one way.
Dabor
Nice hotel near to everything
Good place to stay. Everything went well. We had fun.
kenyon
Very nice hotel. Staff very friendly. And very clean
Verified traveler
Visit Haiti, it is incredible!
The hotel is fantastic and staff are as well.
Verified traveler
For a \"luxury\" I was very disappointed.
The first room the put me in had mold. I could smell it as I walk in the room. I quickly called the front desk to tell them that I was diagnosed with allergies to mold. They ask me to stay in the room they will come and take me to another room. Thirty minutes later, I walked to the front desk and told them. I was put an another room where I did not smell any mold, but the AC was off. I turned on the AC. I left the room and came back to find the strong smell of mold. I also have allergies to terminates. I got up one night to find termites in the room. They did finally put me in another room with less issues and were very apologetic. However, I came home suffering from my allergy symptoms.
mt
Great hotel except for nighttime concert
We always stay at this hotel because it has everything we need at a reasonable price. Also the staff is incredibly accommodating. The only problem with our stay this time was that there was a concert on Friday night that lasted pretty much all night. We were completely unprepared for this and don't mind the concert but it was very hard to sleep. I would hope that next time we would be forewarned about this so that perhaps we would stay somewhere else for that night since we needed to do business the next day.
Verified traveler
Nice hotel
I like Marriott is beautiful good service,good staf.
Wilson
It was nice and clean. Security was good. Nice view from my room
Joseph
Very good
Ok it was not great but I can say it was very good next time I will go to Mariot again
Jean-Luc
Great place .,.! but not worth the almost $200.00.
I stayed there with my wife for 8 days .
Our room was excellent and we enjoyed the view of the mountain . Very friendly staff but unfortunately poorly trained .
Food is highly priced and not at all worth it
Ordered - goat curried and got 3 bones with almost no meat at all.
Unless the food problem is resolved, I'll look somewhere else to eat.
But nice place overall!!
Our room was excellent and we enjoyed the view of the mountain . Very friendly staff but unfortunately poorly trained .
Food is highly priced and not at all worth it
Ordered - goat curried and got 3 bones with almost no meat at all.
Unless the food problem is resolved, I'll look somewhere else to eat.
But nice place overall!!
Verified traveler
Great services, excellent staff.
Jacobus
Recommended
A good hotel, friendly staff, modern clean rooms. Small refrigerator in room with 2 bottles of water per day.Missed a coffee maker in room. Nice touch to get a free sim card on check in. Wifi worked well. Room rates are high but then thats to be expected in Haiti. Good security. I will stay nowhere else in Haiti.
Nicolson
good service
I stayed in this hotel for eleven days, as a hotel that is in Haiti, I have never heard Haitian music . i think when someone comes from outside of the country, the country has to sale its culture to the guests, Haitian music is a part of its culture.
Jean-Marie
Nice Hotel\n
Went there for an event.. Was very pleased with the facilities and the staff
Verified traveler
Really enjoyed my stay.
Enjoyed location and delight in watching the day unfold in the movement of the people, starting before 6:30am and continuing throughout the day.
Location & surroundings
Marriott Port-Au-Prince Hotel
147 Avenue Jean Paul II, Port Au Price, Haiti
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Marriott Port-Au-Prince Hotel
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