Name: Seven Stars Hotel
Address: Delmas 33 No 19 A Cote Henfrasa, Port-au-prince, 1234, HT

2/10

Poor

12 Jun 2026

Yasmine

Reservation for two of my family members was made online- and My family of two was told upon arrival that the hotel was no longer in service. However, online it shown that it was. Yet they took them to a room after nearly hours. They waited nearly 5 hours to even check in, and was told they are not sure how I was able to make the reservation was made online- because the hotel is no longer in service . I booked it for two night and they did not even get to spent one night because the room and bathroom were terrible. Filthy place, no water in the bathroom, no bathing towels etc. I had to call someone to pick them up from the there and booked them another hotel through Expedia. Terrible experience

2/10

Poor

26 Oct 2023

Camoens

The property doesn't look like a hotel, nothing work, the pool was out of service, the TV doesn't work, there is no wifi on property. A restaurant with no food and no beverage not even water. The room only has 2 outlet. If the tv is on that left you with one other choice. No iron or iron board. The worst i ever seen for that price

Leisure Self

10/10

Exceptional

25 Dec 2019

Verified traveler

Everything it is very clean the service en General was execellent

Friends_and_family Family

8/10

Excellent

17 Feb 2019

Verified traveler

In general it was okay and clean. The staff was friendly. What I like the most was the food in the hotel restaurant was good and not too much expansive. The hotel is also close to the airport.

Family

2/10

Poor

25 Feb 2018

Verified traveler

Lie on Description

There were no Wi-Fi, even though both the staff and their description online said there was Wi-Fi. Not right to mislead customers like this, especially if one's work require Wi-Fi.

And the customer service was also lacking. I would definitely not recommend this hotel.

8/10

Excellent

21 Feb 2018

jimy

Needs a lot of work but okay.

The location was very convenient, but the free breakfast ends at 9 am, that’s mean after 9 am One has to pay to eat. The shower head was extremely dirty. The courtesy water In the fridge was very helpful. Overall the stay was okay.

2/10

Poor

11 Dec 2017

Verified traveler

THAT WAS A REALLY REALLY BAD EXPERIENCE.

I DID NOT REALLY EXPEND ALL MY TIME IN THIS HOTEL BUT THE DAYS THAT PASSED THERE WERE REALLY REALLY BAD. ALMOST CALLED FOR A REFUND. THE BREAKFAST IN THIS HOTEL WAS THE SAME THING EVERYDAY. ONE DAY WAS TAKING A SHOWER THE WATER CUT OFF RIGHT IN THE MIDDLE OF MY RISING MY BODY. IMAGINE THE FEELING OF IT.
COUPLE TIMES HAD TO RUN TO THE RECEPTIONIST TO ASK FOR TOWEL, ONE NIGHT CAME HOME AFTER THREE DAYS THE ROOM NEVER BEEN DONE WHEN I LEFT THE SIGN FOR SERVICE, THE WORST OF IT TOLD THE GUY OK GIVE ME TWO TOWELS AND I CAN DO THE BED MYSELF, HE OPENED 12 ROOMS CAN NOT FIND TOWELS.,
PLEASE I DESERVE A REFUND.
THANK YOU.

4/10

Poor

17 Oct 2017

Steven

Won't go back!

From the beginning of our stay to the end this was pretty disappointing.
First they had no record of our reservation. I had gotten a room with two queen beds and took us, 4 men, to a room with one double bed! They did give us what I reserved but the girl who helped us had a bad attitude. The ac in our room worked, it sounded like it was on at least, but did not cool the room. One nice touch was a washed car when we woke up and we did get help for a flat tire. Overall this was a pretty disappointing experience.

8/10

Excellent

30 Jun 2017

Verified traveler

Close to downtown or uptown

Lots of hot water, everything is tiled, service is very accommodating. Restaurant is in the basement and tends to be warm. Food needs lots of work. A/C and privacy was great and electricity was consistent.

10/10

Exceptional

04 Apr 2017

Verified traveler

Friendly staff good restaurant good food peace of mine near everything transportation airport is about 10 minutes.afordable price

4/10

Poor

22 Jun 2016

Carl

It's just about time

It was just ok

Family

2/10

Poor

03 Apr 2016

Verified traveler

Too much noise in the area

I didn't enjoy my stay at all.its terrible .not what I was expected at all.

2/10

Poor

01 Mar 2016

Verified traveler

They had no record of my booking.

I had to full price again in cash. This took most of the money we came with to help others.

2/10

Poor

18 Jan 2016

Rousseau

Horrible Service.

I did not provide a key to the room because they told me it was after 9:00. I was very disappointed because I could even sleep so much mosquitoes and at 7:30 a.m. I went for breakfast they told me come back in 15 minutes then after 15 minutes/10 minutes finally, I left without the breakfast.

4/10

Poor

29 Dec 2015

Hilson

Unpressive

Hotel needs an overall make over. Food is somewhat ok.

10/10

Exceptional

11 Dec 2015

Verified traveler

Nice and very friendly

Overall good experiance and good experiace
I would recommend to any one

6/10

Pleasant

18 Aug 2015

Verified traveler

Not good

6/10

Pleasant

27 Jun 2015

Carl

take off time.

Water get cut off any time,but stay was ok.

Family

4/10

Poor

15 Oct 2020

JIMY

there was no wifi at all, i was there for four long days with no wifi. the staff was very nice, front desk was extremely professional and friendly. and it seemed like that management didn't care about the fact that there was no wifi in the whole place. i do not live there therefore i had to pay for the internet every single day out of pocket.

Self

8/10

Excellent

18 Nov 2019

Jules

J’ai été flatté par l’hospitalité et l’accueil a l’hôtel, jai deploré le manque de suivi des clients avant l’arrivée

Leisure Friends