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Palm Inn Hotel

Port au Prince · Haiti

3 Hatte 3 Delmas 31View location

8.6/10Excellent52 Reviews
Cleanliness8.8/108.8
Service9.2/109.2
Comfort8.0/108.0
Condition8.8/108.8
Neighborhood7.4/107.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palm Inn Hotel

With a stay at Palm Inn Hotel in Port-au-Prince (Delmas), you'll be within a 10-minute drive of Iron Market and Port-au-Prince Cathedral. This hotel is 4. 3 mi (6. 9 km) from National Pantheon Museum and 4. 3 mi (7 km) from National Palace.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.

Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided at no charge. Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours).

Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM. Make yourself at home in one of the 33 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Rooms have private balconies or patios.

Read more about this hotelShow less

Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

With a stay at Palm Inn Hotel in Port-au-Prince (Delmas), you'll be within a 10-minute drive of Iron Market and Port-au-Prince Cathedral. This hotel is 4.3 mi (6.9 km) from National Pantheon Museum and 4.3 mi (7 km) from National Palace.

Make yourself at home in one of the 33 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 1:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Important information

  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Port-au-Prince Cathedral 6.6 km / 4.1 mi
National Pantheon Museum 6.9 km / 4.3 mi
National Palace 7 km / 4.3 mi
Champs de Mars Square 7.4 km / 4.6 mi
Iron Market 7.5 km / 4.7 mi
Museum of Haitian Art 7.5 km / 4.7 mi
Church of St. Peter 7.9 km / 4.9 mi
Marassa Gallery 7.9 km / 4.9 mi
Monnin Gallery 7.9 km / 4.9 mi
Centre de conventions de la BRH 8.1 km / 5 mi
Nader Art Gallery 8.3 km / 5.2 mi
Stade Sylvio Cator 8.4 km / 5.2 mi
Expressions Art Gallery 9.1 km / 5.7 mi
Jane Barbancourt Castle 13.6 km / 8.5 mi
Fort Jacques 17.3 km / 10.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 33
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Hotel safe
  • Garden
  • Terrace
  • Luggage room
  • Clothes dryer
Show 7 more facilities & services
  • Grill/BBQ
  • Bar
  • Restaurant
  • Poolside snack bar
  • Outdoor freshwater pool: 1
  • Breakfast
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Palm Inn Hotel

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palm Inn Hotel

8.6
Excellent
52 Reviews
Cleanliness
8.8 /10
Service
9.2 /10
Comfort
8.0 /10
Condition
8.8 /10
Neighborhood
7.4 /10
Amenities
9.2 /10
41 reviews shown
10/10
Exceptional
30 Mar 2023
Lovena
Very nice place, workers are very polite, good breakfast . Good food menu
Great service and safe place to stay.
God bless you all and keep up the good work.
Leisure Family
10/10
Exceptional
10 Mar 2023
Patrick
Transportation was fine, Hotel was ok.
Leisure Self
10/10
Exceptional
04 Mar 2023
Nixon
The place is relatively quiet which is hard to find nowadays in Haiti in the capital.
Leisure Family
10/10
Exceptional
25 Jan 2023
Ange
First time there”, so far I like it.
10/10
Exceptional
18 Jan 2023
Harold
They doing good job thanks for everything guys
Leisure Partner
10/10
Exceptional
07 Jan 2023
Marcorel
Nice place
Leisure Partner
10/10
Exceptional
24 Dec 2022
Steven
Very nice staff. Quiet and convenient.
Business Self
10/10
Exceptional
27 Dec 2021
Manabe
It was truly beautiful. I loved it
Partner
10/10
Exceptional
25 Dec 2021
Julien
Clean environment
Leisure
10/10
Exceptional
03 Nov 2021
Junior
Had a blast there!!
Leisure Friends
8/10
Excellent
18 Aug 2021
Verified traveler
Nice food and nice people
Leisure Partner
2/10
Poor
29 Jun 2021
Verified traveler
I said over and over I did not stay at this pig place and I want my money back
You people are so disrespectful . I a litthe respect make sens. Please put the money on my account. I am a human not an animal.
8/10
Excellent
12 Apr 2021
Verified traveler
I had a peaceful experience.
Friends_and_family Family
10/10
Exceptional
16 Dec 2020
Verified traveler
The place is beautiful it feel like an oasis. The food is delicious, the pool was nice. And the staff are amazing!
Leisure Partner
10/10
Exceptional
12 Mar 2020
Mark
This is, without question, the nicest, affordable hotel in Port a Prince. Love the staff, food, service and ambiance.
Business
10/10
Exceptional
16 Jan 2020
Verified traveler
This is a lovely Haitian hotel, which means, it is distinctly and beautifully itself. It is *not* the Marriott down the road, which is definitely more transnational high-end, genuine five-star, from gleaming elevators to immaculate aircon rooms. The Palm Inn is a small, family-run and owned, personal hotel, with outside winding staircases and bougainvillea, located right by the airport. If you would like to feel like you haven’t left home, Marriott is great; if you want a small, personal, Haitian family experience, with ups and downs in terms of water temperature and pressure, electricity and Wi-Fi a tad unpredictable, but consistently lovely food and the warmest smiles and welcome, I have been coming here for the past ten years, and this is the place to come.
Business_and_leisure Self
8/10
Excellent
22 Jul 2019
Verified traveler
Private. Very nice landscaping. Restaurant on premises. Prices for food at restaurant was overpriced. Check in was ... they couldn’t find my reservation and it didn’t matter to them that I brought my receipt and itinerary as proof, because it wasn’t had-written on their books.
Business Self
8/10
Excellent
09 Jul 2019
Crystal

Highly suggest

I have stayed at the Palm Inn many times in the past few years. It is my \"go-to\" place before I need to be at the airport since I live over an hour away and the roads can be unpredictible. I have also gone just for some much needed respite from the heat and stresses of ministry here in Haiti. It is peaceful, quiet, and I am always treated well and feel safe (I am usually alone). Be sure to stop by to see Zeus and tell him I said hello. 😉
8/10
Excellent
15 Feb 2019
Verified traveler
I liked the vegetation.... great location.....5 minutes to the airport....people were friendly....cute bird that sings and talks, food was okay. Cons: coffee machine in room had moldy coffee grains in it, sink in bathroom leaks onto floor.....you can hear other people talking next door (nothing to muffle sound - little drapery and no rugs), pool looked neglected.
10/10
Exceptional
13 Jan 2019
Verified traveler
Perfect personal truly Haitian hotel
If you love Haiti this is where you stay
Business_and_leisure Self
6/10
Pleasant
18 Sep 2018
Jean
Pleasantly surprised. Very calm. Very relaxing
Would recommend.
4/10
Poor
23 Aug 2018
Verified traveler
This place charge you per guest.it is not like any hotel where the rate assume a second guest.in my case,they gave a double bed when I checked in.so the room sleeps 4.i checked in alone.My friend slept over one night and the next night my cousin slept over since I was closer to the airport to drop me off.they wanted to charge u an additional $35 a night.pool is nice but food is not.
6/10
Pleasant
03 Aug 2018
JEAN G
It was good but they need to change or upgrade their AC Unit.
8/10
Excellent
06 Jul 2018
Verified traveler
It is a nice place. It is simple, but everything you need is there. It is clean, the restaurant is nice. The palm trees provide a lot of shade and are beautiful. The price is very good compared to the others near by. It is a little difficult to find, it is on a dirt road and not a lot of signage. I used the airport pick up and that worked fine, except we were suppose to get another person, as well, but the driver never found the other person. So, we did wait quite awhile for him and left once someone gave a report that everyone was out of the airport.
8/10
Excellent
02 Jul 2018
Verified traveler

Welcoming Courtyard

Pleasantly surprised description was accurate mangoes & pineapples delicious, staff courteous
10/10
Exceptional
03 Jun 2018
Verified traveler

Convenient Comfortable Hotel

Very nice hotel close to the airport. Shuttle makes getting to and from airport easy. Nice restaurant on grounds with very friendly servers. Electricity/generator is sometimes on/off but staff do their best to make guests comfortable and, after all, this is to be expected in Haiti.
8/10
Excellent
18 Apr 2018
Fritz

04/15-04/17

The site is very nice and peaceful. The staff is friendly and the food delicious.
I would suggest a GIF plug in the bathroom for shaving and an iron for guests who might need it.
I will definitely come back for a second visit.

Sincerely,

Fritz Gabelus
8/10
Excellent
24 Feb 2018
Stanley

Clean, quiet and relaxing.

We stayed here for the first time and we were staying just one nite as we were on our way back to the cold, frozen Great, White North. We had just completed a rather gruelling 4 hour car trip over the mountain from Marigot via Jacmel with another couple. We were hot, dusty and feeling rather beat up as a result.
We had a wee bit of a problem finding the hotel due to a lack of signage but we learned that the sign was being refinished so this should not be a problem for others. Then we had just a we bit of a problem locating the office to sign in. Who knew that it would right in the front under a .... are you ready for this ..... beautiful, big palm tree? We were about an hour early for check in time but this made no problem at all. We were immediately shown to our rooms. The rooms are a good size and very, very clean. The entrance doors themselves are from local craftsmen as most everything else in the room including local art on the walls. Beautiful! And definitely not 'chain hotel' inspired.
The a/c's were working great, thank you very much and the warm water shower was terrific. The pool was refreshing and the restaurant food was very good but not as good as the staff were to us. They were great. We thoroughly enjoyed our free breakfast with an omelet and fruit etc. Let us not forget the great Haitian coffee either.
The location is secure, quiet, clean and well cared for. Just remember that this is Haiti and you will thoroughly enjoy your stay here. Very hard beds aside.
4/10
Poor
18 Jan 2018
David

Could be so much better

This hotel has the potential to be so much better. Small but basic changes would make a big difference. For example: Bottled drinking water in each room, many more than just two routers for the whole hotel, better training of staff on administrative issues [I was over charged for dinner and no one knew how to reimburse my credit card], acceptance of AmEx cards.
10/10
Exceptional
07 Jan 2018
Beau

Great Haitian Hotel

The Palm Inn Hotel is a great Haitian hote. It's not a chain, so don't expect fancy finishes and continuously hot water. But as far as Haitian hotels go, this one is by far the best. It's very clean, the bathrooms were spotless and not old or grimy. The beds are comfortable and the AC worked great. The grounds are gorgeous and very relaxing. The food was absolutely amazing, just be aware it will take a good 45 minutes for food to get to the table, which is par for the course in Haiti. The lights went in and out a few times, but the generator always kicked on. The owner was super friendly. Location is close to the airport in a very safe part of town. Overall we had a great stay and will certainly stay again!
Family
4/10
Poor
05 Jan 2018
sean

Nice hotel but poor management

Hotel is not extravagant but is cute . The restaurant was so bad that we ventured out frequently to nearby hotels to eat . Manager was more interested in being waited on by the staff than correcting the poor quality that was being served to his customers . Unfortunately this probably won't change due to the fact his is related to the owner (he stated the owner was family) . He is a very nice gentleman but poor management of this hotel is an issue as to why I will find a different hotel if we go to Haiti again ...... Perhaps Elite Hotel ? ( One of the restaurants we ate at instead of our own hotel .) It appeared to have superior service at only $20 more a night .
10/10
Exceptional
22 Dec 2017
Crystal

So pleased!

I would HIGHLY recommend this place. Staff was attentive, administration was accomodating, room was very nice, food was far above agerage for Haiti, and more!!
10/10
Exceptional
16 Oct 2015
Verified traveler

Nice hotel

The room was very clean and the grounds were very nice. The staff was friendly.
10/10
Exceptional
09 Apr 2023
HERLANDE
Le lit
Business_and_leisure Self
10/10
Exceptional
16 Feb 2023
Bérangère
La propreté de Palm in hôtel est excellente, le personnel est super gentil et professionnel. Les repas sont délicieux, le jardin est magnifique et propre grâce à Demai, ce monsieur fait un travail extraordinaire, il travaille avec le sourire, j'ai aimé le voir travailler pour garder le jardin propre
Sauf le réseau Wi-Fi qui ne fonctionnait pas trop bien. Sinon tout était parfait. Je donne une note de 9/10
Leisure Partner
10/10
Exceptional
09 Feb 2023
KENINA MENDONA
J’ai passé un agréable séjour . Très bon accueil du personnel, très calme avec beaucoup de ☀️ , du bon vent et à part ça je suis trop satisfaite . Je recommande Cet hôtel à cent pour cent ...🇭🇹
Business_and_leisure
10/10
Exceptional
08 Aug 2019
Jean Francois

Satisfait pour une deuxième fois !

Deuxième présence dans cet hôtel ! C'est vraiment très bien considérant les normes de ce pays ! Le personnel est avenant et tente de bien répondre à nos demandes. La nourriture est en général très bonne ! C'est un lieu étonnement calme bien que situé en pleine ville. Bel endroit pour décrocher ! Service gratuit de transport pour l'aéroport efficace et très apprécié !
Partner
8/10
Excellent
24 Mar 2019
Verified traveler
Het is een eenvoudig hotel. Voordeel: ze hebben verschillende familiekamers.
Friends_and_family Friends
8/10
Excellent
18 Jan 2019
YOJI
周辺には何もありませんが静かな地区にある。 Wifiはレストランでしか使用できませんが価格を考えるとこんな感じでは。。
10/10
Exceptional
15 Nov 2018
Frans
Best leuk en heel veilig.
Ruime kamer, netjes.
Correct zwembad.
Behoorlijk restaurant.
8/10
Excellent
13 Aug 2018
Jean-François

Satisfait !

C'est très bien comme endroit ! La nourriture est bonne ! Les lieux sont propres et les chambres corrects. Le service est lent au bar (parfois il faut carrément chercher la personne....).
Partner

Location & surroundings

Palm Inn Hotel
3 Hatte 3 Delmas 31, Port-au-prince, Haiti

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Palm Inn Hotel

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