Name: Le Plaza Hotel
Address: 10 rue Capois, Port Au Prince, 0, HT

10/10

Exceptional

17 Sep 2024

Liderson

Everything was good

2/10

Poor

04 Jan 2024

Jessica

There was nails all in our window the purple sheets that they put under had some white stuff on it ewww

10/10

Exceptional

03 Jan 2024

Jean Denis

Great place to stay. Food is excellent, service is great.

Leisure Partner

8/10

Excellent

06 Aug 2023

Patricia

.

8/10

Excellent

04 Aug 2023

Patricia

.

Business Family

8/10

Excellent

28 Jun 2023

Patricia

People where frindly.

Business Family

2/10

Poor

18 Jun 2023

Robert

I reserved 3 nights stayed but i was staying for only 2 nights,i hope you are understand the situation and give me a refund!
Thank you

Business_and_leisure Self

2/10

Poor

09 Jan 2023

Sony

To much mustic in that property , and so hard to deal with the toillet , work in the water h. Plz and thk u

8/10

Excellent

01 Nov 2022

blac

I stayed for 7 days & enjoyed every bit of my stay. Staff were polite, friendly & helpful, food were great at the exception of diversity, housekeepers for 7 days, Wi-Fi was lagging but ok

Leisure Self

10/10

Exceptional

16 May 2022

Nafees

Great stay!

Very friendly staff who would go out of ways to make your stay safe and comfortable.

Self

10/10

Exceptional

04 Apr 2022

Hensie

Need better is variety of food

Leisure Self

8/10

Excellent

08 Jan 2022

Andrey

Decent hotel in thr center of Port-au-Prince

The hotel is good, needs a bit of renovation. Located in the city center with guarded private area. Service is good, don't expect something outstanding, though. Restaurant is good, don't expect something big.

Friends_and_family Friends

10/10

Exceptional

24 Dec 2021

Jacques-Mary

J'espère en revenir

L'endroit est tres calme.
Les chambre tres propre, J'avais un petit souci avec le lit.
Il fait trop de briut.
😄

Partner

6/10

Pleasant

01 Jul 2021

Verified traveler

It’s an old hotel with charm in the heart of downtown of Haiti

Leisure Self

10/10

Exceptional

20 Apr 2021

Verified traveler

That was exceptional I really appreciate this moment I spent over there. These people are very nice and hard working I would recommend someone else to go there.

Friends_and_family Family

6/10

Pleasant

05 Jan 2021

Verified traveler

Food was good and well prepared. Staff provided good service. Room AC was loud, not wirking properly and needs to be upgraded

Business_and_leisure Family

8/10

Excellent

04 Jan 2021

James

Pretty good all things considered

It’s not a bad place by any means and the courtyard is lovely. Right outside the hotel is sketchy at best. Some blemishes but still decent overall.

Business

8/10

Excellent

18 Dec 2020

Alet

Diamond in the mod

Le Plaza is like a peaceful environment in the middle of the noise

Self

8/10

Excellent

11 Dec 2020

James

Not to bad

It was pretty good. Hot water which was nice. Meals were good and staff friendly. Place more a 2 star in terms of room condition but not bad...sketchy neighborhood though.

Self

8/10

Excellent

23 Nov 2020

Josh

Nice ambience, nice staff

Business Friends

10/10

Exceptional

26 Aug 2020

Carline

Beautiful property excellent location. Staff is very helpful

Leisure Self

10/10

Exceptional

18 Aug 2020

Verified traveler

The food was excellent and the service was amazing

10/10

Exceptional

01 Aug 2020

Verified traveler

The people were very nice and polite. The rooms were very comfortable and clean.

Friends_and_family Family

6/10

Pleasant

13 Mar 2020

Pedro

The hotel was overpriced for what it offered. No hot water one of the days. It is old and needs renovation. The front desk ladies were kind and gave great service, but the service in their restaurant was awful.

Leisure Self

10/10

Exceptional

08 Mar 2020

Max

The location was very convenience for me .and not too far from the airport

Leisure Self

8/10

Excellent

23 Feb 2020

Jason

An pleasant oasis in the heart of the city

An oasis amidst the chaos. The city of Port-au-Prince is a bit chaotic, and can be overwhelming at times. So it's not to escape to Le Plaza hotel which is right in the heart of the city, but somehow as soon as you step through the doors the vibe completely changes as you leave the intense chaos behind and enter a chill and relaxing oasis. All the street noise disappears and you are surrounded by lush greenery and silence.

The only complaint I can think of is that if you've never been there before, and are arriving on your own (i.e. no airport pickup) it's not entirely clear where the entrance is. Neither the walk-in entrance nor the car parking lot. The signage could be much more clear. At first I almost panicked and thought the place had been shut down entirely. There is a giant colorful mural that says \"Le Plaza\" on one of the walls surrounding the hotel, but the entry doorway is not clearly labeled.

The breakfast was ok, but could get a bit boring after a couple of days. But you're in Haiti so the supplies/resources to make an amazing breakfast aren't readily available, so appreciate what you can get.

Self

10/10

Exceptional

03 Feb 2020

Alexis

The hotel is clean and quiet. The staff is helpful and friendly. Overall this is the best place to stay in Port Au Prince!

Business_and_leisure Friends

10/10

Exceptional

03 Feb 2020

Brenda

The hotel is like a sanctuary in the midst of the busy city. It's quiet and beautiful.

Business_and_leisure Friends

10/10

Exceptional

22 Dec 2019

Iveline

Awesome time

Check in was fast and the receptionist was very accommodating. The entrance is beautiful and the whole place is well taken care of. The only bad is the bathrooms need updating. Time to remodel these moldy bathrooms. Breakfast was remarkable and the servers were awesome (celiriny and rony) the afternoon buffet was pricey but a great selection I enjoyed my stay. The staff is really nice. Will def be back

Partner

8/10

Excellent

02 Sep 2019

Margaret

Nice hotel for Port Au Prince. Staff was friendly and attentive. Pool was in a nice garden setting.
Air conditioner was a bit loud but cooled well. WiFi worked well in first floor rooms. Had a bit of trouble getting my door key card to work but staff took care of it promptly. Room was quiet and clean.

Business

8/10

Excellent

22 Jul 2019

Verified traveler

The pool was excellent - the Plaza's best feature. Very nice to have my breakfast eggs cooked to order too. To improve? The air conditioning unit in my room (108B) was VERY noisy. I couldn't watch TV & use the A.C. at the same time! Impossible to sleep with the A.C. turned on too. Also, there was a very odd, large rust stain around the bathtub drain that was VERY un-sightly. The shower itself was great ie. hot water & very good pressure. Hard to beat the Plaza's location but boy or boy does the front of the hotel building outside need to be improved! It's dreadful! You can't even tell it's a hotel!

Leisure Self

8/10

Excellent

07 Jul 2019

Verified traveler

The service is excellent. Everyone is ready and willing to help.

Leisure Self

8/10

Excellent

26 Feb 2019

Verified traveler

I like the location, not too far away, it was easier for my friends and family to visit me. You feel safe and secure even the hotel is located in area with heavy traffic ( cars and people ). The staff is courteous.

Leisure Friends

10/10

Exceptional

02 Feb 2019

Verified traveler

The staff was wonderful,great food only downside was my room location,didn't like that I was on the 3rd floor all the way to the end, terrible window view,was looking at the roof of a building but will return to LePlaza enjoyed my stay

8/10

Excellent

15 Jan 2019

Guiteau

I had a very good stay and looking forward to go back.

Family

8/10

Excellent

29 Dec 2018

Verified traveler

Staff was very friendly, easy going, helpful. A staff member walked with me to the grocery store.

Leisure Self

8/10

Excellent

18 Dec 2018

Verified traveler

GREAT CUSTOMER SERVICE, AND GREAT FOOD. THE CHECKING-IN AND CHECKING OUT WERE VERY EASY. THE EMPLOYEES THERE REALLY WORK HARD TO ENSURE YOUR STAY IS PLEASURABLE

Friends_and_family Family

8/10

Excellent

01 Nov 2018

Anne

It was pleasant experience. I had change of plans and had to stay in Port-au-Prince for 1 night. I was happily surprised of le Plaza Hotel. Clean rooms, friendly staff and doos authentic Haitian food
The bathrooms need to be update though.

10/10

Exceptional

19 Oct 2018

Brenda

Lovely stay in a great location. The staff are very kind and accommodating.

4/10

Poor

11 Oct 2018

Ren

Facility is ok, but the rooms condition is terrible. Lot of mold in the shower tiles and tub; the shower tub was clogged and the water did not drain while taking a shower.

I don't know what kinds of towels they use but they are as old as when the place was the Holiday Inn. In other words the place is in a dire need of a make serious make over. Please renovate that place.

6/10

Pleasant

21 Sep 2018

Verified traveler

Good value for money; good ambiance. Poor breakfast options/no variety.

10/10

Exceptional

06 Sep 2018

Erin

What a wonderful experience, great pool, great food, great drinks and met some wonderful people. Highly recommend!

10/10

Exceptional

11 Jun 2018

Verified traveler

Good Service For Your Buck

I see myself as a regular guest of Le Plaza Hotel, even though I had not stayed there in the past two years. But I made sure to renew the relationship on my last trip to Haiti this month of June.

The service is upbeat; the staff very friendly and attentive; the food is delicious, but I favor breakfast over dinner. For breakfast, I particularly enjoyed the dish called AK100. Very yummy!!!

The room and bathroom very clean and comfortable; TV with international channels, free fast-speed WiFi; a very nice freezer, but no microwave. The outdoor pool is very inviting.

Among the staff, I especially thank Gaspar and Marcelin.

This is an excellent hotel to stay in. It also offers its great services at a better price compared to the other hotels in the area. I believe you will enjoy every bit of it. Go for it!

Partner

8/10

Excellent

24 May 2018

Edward

LePlaza hotel

I’ve been to Haiti before and usually stay with someone. This is the first that I stayed in a hotel in Haiti. I stayed for 4 nights and I had a good experience. The hotel staff was very friendly and helpful. I also enjoyed the breakfast buffet since they had something different each day. The only thing. Is that the restaurant here doesn’t take US money, but you can go to the front desk to exchange money. The courtyard is nice place to sit to relax. I would stay here again.

8/10

Excellent

05 May 2018

First time stay

Nice place conveniently located \nTo major place\n

Excellent stay
Staff is nice
Breakfast adds an extra touch with fresh and local fruits

6/10

Pleasant

24 Apr 2018

Molly

Nice hotel close to the downtown.
but...
Normally, breakfast was included in my plan. I don't understand why they wanted me to pay for breakfast.
I don't appreciate this at all.

8/10

Excellent

20 Apr 2018

Verified traveler

Oasis in PAP

Nice older style hotel. Great courtyard and pool with a relaxing atmosphere for destressing after work. While the front desk staff were always helpful, the restaurant staff can be very inattentive - leaving guests waiting for menus, service...
Located near supermarket with easy access to ATMs. Not many restaurant options nearby, which is a minus. The 'taxi' rates are extortionists - USD 10 to travel 1-1.5 km so you are pretty much stuck at the hotel at the mercy of the inattentive restaurant staff and food that could be improved.

8/10

Excellent

15 Apr 2018

Verified traveler

Great location

Had a great time love that i was able to walk to a few attractions .

10/10

Exceptional

10 Mar 2018

Verified traveler

The service was great. I would recommend to a friend

8/10

Excellent

04 Mar 2018

Renee

One Night at Le Plaza

My overall experience at Le Plaza Hotel was pleasant. Staff was courteous and professional. My server Jerry or Jeffrey was outstanding. The courtyard at le Plaza was all to brag about. The choice of having dinner, breakfast brunch or drink in the courtyard by the pool, the gazebo, or the open terrace was priceless, particularly for those from a cold climate.

6/10

Pleasant

03 Mar 2018

judith

Great location

Grat location. When you book all the information is not on reservation.

10/10

Exceptional

06 Feb 2018

Sheeno

Perfect spot

Friendly staff and safe place. Quiet, and comfortable bed and the restaurant is excellent. I always stay at least a night every time I visit Haiti!. Vladimir at check in/ out is excellent as usual.

6/10

Pleasant

03 Jan 2018

Verified traveler

Le Plaza Hotel was a fair experience. The hotel is located in the heart of Port-au-Prince, so there’s not much around other due to be king surrounded by the local culture. Next time, I would stay in Pentionville where you can walk around and find clubs, restaurants, etc.

10/10

Exceptional

19 Dec 2017

Jana

Great location in centreville!

Wonderful, friendly staff! Beautiful, well maintained gardens and lovely pool!

6/10

Pleasant

07 Dec 2017

John

Bad room location. No patio.

I was placed in a second story room at the back of the hotel with no patio. I didn't like it. I have stayed before in a room with a patio overlooking the pool area. I liked that.

10/10

Exceptional

01 Dec 2017

Carine

Satisfied with everything

Family

10/10

Exceptional

09 Oct 2017

Pierre and Mari

It has been a good experience with our stay at The plaza hotel.Everything was fine ,the staff did a good job and did their best to please us and made our stay enjoyable.Definitely,we Will comeback and Will recommend it to our friends and family.

8/10

Excellent

07 Oct 2017

Verified traveler

Overall happy with it. I return to La Plaza regularly when traveling to Haiti.

8/10

Excellent

29 Aug 2017

Reyes

It is an oasis in the middle of Champ de Mars Avenue, inside it, there are palm trees, plants, and abundant shade, something very important, given the heat of Port au Prince. The breakfast buffet is correct, included in the price of the room. Staff are very attentive and polite. The Kanele restaurant is good although somewhat pricey.

6/10

Pleasant

23 Aug 2017

Verified traveler

Nice hotel in the middle of the city, close to hospitals.

8/10

Excellent

23 Aug 2017

lucy

Family vacation

Was great always a great place to stay right in the middle of everything.

10/10

Exceptional

15 Aug 2017

Lenny

The bed keep moving constantly

I like the hotel and the service from the staff except the bed keep moving when i make a move that was annoying to me

10/10

Exceptional

28 Jun 2017

Wilbert

My stay was wonderful and I enjoyed it.

10/10

Exceptional

22 Jun 2017

Wilbert

My stay at Le Plaza Hotel goes behond my expectation.Great breakfast every morning with variety of food.I really enjoyed it and I HIGHLY RECOMMEND LE PLAZA HOTEL.I have only one complaint,The internet was not steady, it keeps going \"ON and OFF\". Besides that, everything was perfect.

6/10

Pleasant

01 Apr 2017

Dr Daniel

Budget hotel in the City Center

The Plaza Hotel is conveniently located in the City Center within walking distance to attractions in Port au Prince. The Hotel staff was helpful and the breakfast was nothing to write home about. An excellent safe and affordable location from which to explore the many attractions of Haiti.

4/10

Poor

14 Feb 2017

joseph

close to the city

The management tries to steal money from the guest when ever they get an opportunity.i had paid all my meals with my credit card,upon leaving,they told me I own them about two hundred dollar.i strongly recommend that every one that stayed at that hotel keep their receipt,or they will make you pay twice.no wonder the country is in poor condition,every one is out to steal.KEEP YOUR RECEIPT UNTIL YOU LEAVE

10/10

Exceptional

18 Jan 2017

Verified traveler

Clean hotel, staffs were great and professional.

My husband and I had a great experience, free breakfast, excellent food, many varieties. Lunch buffet also great with many varieties except was to expensive considering paying with US dollar. Overall our experience at the plaza hotel was great.

Partner

10/10

Exceptional

10 Jan 2017

Florette

It was peaceful, very comfortable, great atmosphere, ect.. I slept like a baby. Great service. I look forward to my next stay. Loved it.

Family

6/10

Pleasant

25 Nov 2016

Snell

There were no washcloths and the internet did not work up in our room and our bathtub kept plugging up and took forever to drain.
The service at the restaurant was not very good, very slow.

8/10

Excellent

15 Nov 2016

nice hotel

Hotel staff only friendly with foreigners

Room super clean...but the front desk staff hate when you have a great discount reservation. If you ask for a printout it's like a crime A year ago l had a discounted reservation. They did not cancelled it while l was there and made a new one for me. This time they refused to tell me how much per cent is the taxes

4/10

Poor

12 Sep 2016

Verified traveler

I would not send my mom there ever again this was not an enjoyable stay at all

8/10

Excellent

31 Aug 2016

Dinhoi

great

hotel is very clean, friendly staff, good food, excellent service, the only complain is the location which is downtown.

8/10

Excellent

26 Jul 2016

Thierry

Great

I like the food....the room...it was good i'll go again

8/10

Excellent

07 Jul 2016

Anton

Good value, comfortable hotel

Good value hotel, comfortable, clean, good breakfast, great swimming pool.

Negatives
- menu is quite limited after a few days (food is adequate)
- air conditioner is very noisy (i turned mine off at night)
- bar music plays until around 11pm, so disturbing if you sleep earlier
- nearby church bells for a few minutes at 5.30am daily

6/10

Pleasant

29 Jun 2016

PHILONA

Ok for the price

The hotel is ok for the price. Everyone was very friendl..

Partner