Legoland Beach Retreat

8/10

Excellent

22 Jul 2026

Sophia

It is an ok place to stay but the cleaning staff never once swept our floor and it was very sandy every day. They also took our dirty towels and only replaced a couple of them. I tried to ask the cleaning lady for more but she could not speak English and she just walked off. I texted the number and they brought me a pile of towels and about 20 wash rags. The staff at the gate were amazing though! We tried to eat at the restaurant but the hostess could not tell us if our diet could be accommodated. She said we would have to wait for a table (30 minutes) then talk to our waitress about it. We didn’t want to wait 30 minutes to then be told we could not eat there. I would not stay there again. I’d probably choose the hotel inside the legoland gate.

10/10

Exceptional

21 Jul 2026

Kruti

Everything

Family_with_children

6/10

Pleasant

18 Jul 2026

John

The pool had very adequate amount of lifeguards and they really made it safe

Family_with_children

10/10

Exceptional

17 Jul 2026

Kyle

Great family hotel right across the street from Legoland. Would certainly stay again.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Edward

Everything was family friendly! Room was clean. Staff very helpful.

Family_with_children

10/10

Exceptional

15 Jul 2026

Yania

The best experience for my family i loved

Family_with_children

10/10

Exceptional

14 Jul 2026

Abby

Had a blast! My son loved the playground and eating dinner outside on the patio. The food was great and he especially loved the Legos at the pool!

Family_with_children

10/10

Exceptional

10 Jul 2026

Mikhaila

Family friendly environment. The rooms were well decorated and my 2 year old loved it.
Breakfast was good. You have to wait to be seated and you get served a platter, upon request, you can receive more food. You are also able to place to go order.

Overall, I enjoyed my stay here and I look forward to returning soon.

Family_with_children

4/10

Poor

09 Jul 2026

Lida

“My experience at the LEGOLAND cabins was not good. The air conditioning in the room didn’t work, the room smelled bad, and the door key didn’t work, so I had to go to the front desk. Also, the food was not tasty, and the staff’s service was poor. I do not recommend it.”

Family_with_children

10/10

Exceptional

09 Jul 2026

Kristie

The staff was extra patient and kind.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Miranda

The property was ok. I was expecting something grand but it was ok. The ac didn’t work well so we were hot most nights. Also a microwave would’ve been ideal traveling with toddlers. But overall it was ok, we may try the other properties on the next trip.

Family_with_children

8/10

Excellent

07 Jul 2026

Amanda

The room had a weird smell very strong bad odor the pool was open late at 11:15 am we wanted to go the next morning the breakfast was good it was nice and the staff was nice as well. They give you a phone number in case you need something that does not work at all

Family_with_children

4/10

Poor

06 Jul 2026

Stefanie

Terrible experience. My room was never cleaned nor stocked, dirty sheets and floors, ants all over the counter and the only way to get help is to contact an AI 800 number

Family_with_children

8/10

Excellent

06 Jul 2026

Tammie

This is a cute family oriented place. I recommend this property to give you the same vibe as the onsite property. Very quiet.

Family_with_children

10/10

Exceptional

06 Jul 2026

Marella

This was such a wonderful place for families! I had always heard good things from friends, and it lived up to the positive reputation. I loved the park and the resort, and hope to return soon.

Family_with_children

10/10

Exceptional

06 Jul 2026

Theresa

The lego themed rooms were great, food was very good, and location was excellent.

Family_with_children

10/10

Exceptional

05 Jul 2026

Johanna

The breakfast was amazing!

6/10

Pleasant

04 Jul 2026

Ashley

It’s cute, but not worth the hype. A bit of a letdown in many areas.

Family_with_children

4/10

Poor

03 Jul 2026

Conswella

The room was clean, however there was no microwave and the frig didn't keep our drinks very cold. The breakfast was decent and free. Lunch and dinner you have to pay for. Something to put your luggage on is very hopeful, we had to carry our things a pretty good distance. We had one king bed with bunkbeds for our kids, so the whole space was pretty small. Overall this place isn't worth the price. Check in Monday, and left Saturday.

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Nadia

I loved the breakfast layout

Family_with_children

8/10

Excellent

28 Jun 2026

donna

Themed rooms. Quiet in rooms could not hear the neighbors.
Kids enjoyed the hotel.

4/10

Poor

28 Jun 2026

Robert

Long wait times just to park. Why charge for parking if you can't handle the lines and process quickly. Boat ride had really long lines, only 4 out of 8-10? boats running. No indication of how long the wait times are. Slow lines obtaining the fast pass in Guest Services. A disappointment after being at Disney. Should be more electronic and efficient. Gift shops should be air conditioned. Rides were generally good, hotel was nice.

Family_with_children

10/10

Exceptional

28 Jun 2026

Anthony

Towel availability at the pool should be adjusted.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

stephanie

My 6 year old really enjoyed the pool with legos and the playground! As an adult I personally think it was a little overpriced for the tiny bungalow you get and the free breakfast was kind of mediocre. But my kid had a blast so that's what matters!

Family_with_children

8/10

Excellent

26 Jun 2026

esmeralda

Good

Family_with_children

8/10

Excellent

25 Jun 2026

Jaysha

Family friendly

Family_with_children

10/10

Exceptional

22 Jun 2026

Jorge

Great experience!!!

Family_with_children

10/10

Exceptional

21 Jun 2026

Ivelisse

The only recommendation is to inform better the employees about ticket information. We have left our tickets on the table after breakfast and went back ask multiple people if they saw and envelope left on the table and no one did. I also call the phone number on the key card and no one was able to help. Then we decided to go back to the park and buy new tickets and when we told the attendant that we lost the tickets, she look in the computer by our name and was able to find them, checked that they were not use and issue the tickets. Any employee should be able at least to recommend to check at the ticket booth. We spend over and hour going back and forward between the hotel (beach retreat) and the park to find out that they can look up the tickets on the computer. Also the tickets were on a envelope the person cleaning up the table
Should have given it to a manager or someone else.

Family_with_children

2/10

Poor

19 Jun 2026

Farah

Disappointing Stay That Didn’t Match the LEGOLAND Brand

I recently stayed at LEGOLAND Beach Retreat with my family and was extremely disappointed by the condition of our room. The biggest issue was cleanliness. Upon entering, the room had a strong urine-like odor that immediately made us uncomfortable. For a family resort, especially one carrying the LEGOLAND name, I expected much higher housekeeping standards.

Beyond the unpleasant smell, the room felt worn and poorly maintained, giving the impression that cleanliness and upkeep were not priorities. It’s difficult to relax and enjoy a vacation when you’re concerned about the condition of your accommodations.

Customer service was another disappointment. While a few employees were polite, many interactions felt dismissive and unhelpful. When guests have concerns, they should feel heard and valued, but that was not our experience.

The LEGO theming and colorful atmosphere were enjoyable for our child, and the location is convenient for visiting the park. However, those positives were overshadowed by the cleanliness issues and lackluster service.

Families pay a premium to stay at a LEGOLAND resort, and with that comes reasonable expectations for clean accommodations and attentive hospitality. Unfortunately, the overall experience did not justify the cost. The resort has a great concept and plenty of potential, but significant improvements are needed in housekeeping, maintenance, and guest service.

Family_with_children

8/10

Excellent

18 Jun 2026

Steve

The rooms were small but great place to rest for another busy day at Legoland.

Partner

10/10

Exceptional

18 Jun 2026

Shauna

I loved the front porch and the playgrounds right outside of the rooms. This was the most family friendly place we've ever stayed.

Friends_and_family Family

4/10

Poor

18 Jun 2026

Dickson

Clean room, but ac didn't work, fridge didn't work, the pool opens at 11 everyday not giving guests the right to enjoy before checkout is preposterous.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Kerry

Every single thing

8/10

Excellent

16 Jun 2026

Angelina

We recently stayed one night at LEGOLAND Resort and overall had a good experience. We had originally booked one of the bungalows and were disappointed to learn they were not yet open and were transferred to the main hotel instead. While we were definitely bummed, being so close to LEGOLAND was a huge convenience and made our visit much more enjoyable.

Our first room was extremely hot, which was especially challenging for me due to health issues. The staff moved us to a second room, and while the temperature was better, it still felt a bit warm. Unfortunately, the second room had a very strong cleaning-product odor that reminded us of carpet powder. The smell was quite overpowering and difficult to ignore.

One bright spot was the complimentary breakfast the next morning. We really appreciated that gesture, and the breakfast itself was enjoyable.

The service at both the bar and restaurant was friendly, but slower than expected.

My biggest suggestion would be to refresh the main lobby. For a resort tied to the creativity and excitement of LEGO, the lobby felt a bit dated and could use more color, energy, and interactive elements to create a stronger first impression.

Overall, we enjoyed our stay and loved the location. While there were a few issues with the room and service, there is a lot of potential here, and with some updates and attention to detail, the experience could be even better.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Diana

When i arrived they said i did not have a reservation, i literally had to throw a tantrum to get them to call the manager. I had to provide bank statements, emails, reservation email, reservation numbers and more it was so humiliating as the line behind my car became impatient. I was at a window with a gate. All of this happened in front of my kids who were getting really stressed out after such a long journey. It was 7pm before i got a room key.The worse part was the pool and resturant closed at 9pm . There was no opening times on the pool gates. So basically i had 2 hours of resort time!!! It was silent and pitch black. No one was out , in the middle of no where..there were no activities and i had 2 boys 7 and 9 years old in a room, all we could do was go to sleep. We basically paid $300 to use the resort for 2 hours. RIP OFF!!! Never again!!!

Friends_and_family Family

2/10

Poor

15 Jun 2026

Manuel

The Management in the pool very bad,they keept the pool closed because the weather,and the weather was excelent.

Family_with_children

10/10

Exceptional

11 Jun 2026

Lakeyla

My family enjoyed our visit.

Family_with_children

6/10

Pleasant

11 Jun 2026

LAURITA

Hi the only problem we had were ants we came back in our room they were on our food and birthday cake. They kindly move us to another room but the food was no good after that!

10/10

Exceptional

09 Jun 2026

Jamie

I loved that this property was so family friendly. My kids loved how “on-theme” it was. Lego everywhere! They even got a free small Lego set on their pillows upon checking in. The pool was great, with a fire pit and you could purchase smores kits for nighttime at the fire pit. It felt very safe as well as quiet. Families all around us, but it never got loud. We would definitely recommend and would love to stay here again.

Family_with_children

10/10

Exceptional

09 Jun 2026

Jorge

Excelente lugar cerca de LEGOLAND. Ideal familias.

10/10

Exceptional

07 Jun 2026

Nelsy

Maravilloso lugar, satisfactorio al 100%, por el staff super amable, locación y el cuidado a los niños es espectacular

Family_with_children

2/10

Poor

07 Jun 2026

Carrie

Ant and spider infestation in rooms, dirty linen, had to keep most our luggage and any snacks for our toddler in the van and have her eat in there. Asked several times for someone to come clean or for a different room but no help. Will not stay again and don’t recommend. The main hotel however did appear to be clean and maintained.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Mayra

The room was awesome and also the breakfast area but one thing that happened was that in the bunk bed we found strands of hair on the top bed

Family_with_children

8/10

Excellent

07 Jun 2026

Linette

Es un lugar muy bonito, pero las tuberías de agua hacen mucho ruido y eso me despertaba durante toda la noche, las camas de los niños no fueron comidas para ellos quizas pr ser literas, pero es un lugar muy limpio y muy bien conservado los niños excepto por lo de las camas estuvieron felices. La cama principal para los papás super comoda.

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Kristine

We love this resort! Our only issue was a leak in the room but we were given a different room and they responded very quickly.

Friends

6/10

Pleasant

04 Jun 2026

Jesika

One small pool, activities were at the bigger hotels not beach retreat, beds uncomfortable, not enough towels when room cleaned - no hand towels, no wash cloths, only 3 towels and four people in room

Family_with_children

10/10

Exceptional

03 Jun 2026

Kerstyn M

Overall great stay close to park

Family_with_children

2/10

Poor

03 Jun 2026

Rocio

Blood stains in bed sheets , bathtub slippery no anti slip mat inputted unless you request it , key cards kept shutting down , had to request new ones every day

10/10

Exceptional

02 Jun 2026

Jason

Breakfast was easy--come early. Staff was delightful. Kids loved the colors and theming. Easy to go back and forth to Legoland and the other hotels. Quiet compound.

10/10

Exceptional

01 Jun 2026

Gwynne

The room was clean and comfortable.

Family_with_children

10/10

Exceptional

31 May 2026

Tiffany

The rooms were larger than expected. The area had many eateries that we could choose from. The pool was large and the best feature according to my grandson. I would definitely recommend for family fun.

Family_with_children

10/10

Exceptional

31 May 2026

Leslie

Had the best time with my autistic toddler! The room was vey colorful and clean, loved the pool and the fact they had many lifeguards/ life vest.

Family_with_children

10/10

Exceptional

26 May 2026

Yaiza

Everyrhing was super!

Family_with_children

10/10

Exceptional

19 May 2026

Silvany

So easy and convenient for families. The food was good, specially with the fresh fruit and yogurt options available. Room was clean, but not sure if floor was scratched or not as clean, same as bath tube floor. The activities were fun for kids (and parents) we enjoyed the creative workshop and my son was delighted with the lego figurine left on his bed upon check in. Most of the staff was great and helpful. Marissa from the Sandy castle restaurant was great, as well as Aria (master builder) who was also very funny. Having access to the main hotels was amazing and helpful. We truly enjoyed our stay

Family_with_children

6/10

Pleasant

18 May 2026

Olivia

Great Breakfast

8/10

Excellent

18 May 2026

Richardson

Family friendly

Family_with_children

6/10

Pleasant

17 May 2026

Kenneth

The room was smarter than I expected. The kids room did not have a TV and I did not sleep comfortable.

Family_with_children

8/10

Excellent

16 May 2026

Felicia

Had trouble checking in. The room was clean and the bathroom had bugs on the floor.

Family_with_children

6/10

Pleasant

10 May 2026

Graziela

The rooms are outdated & not the cleanest. We wish the kids area had a tv like the pirate hotel. We also were not able to stream on the tv. The staff is very nice and friendly. The breakfast was good.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Antonio

Nice property

Family_with_children

10/10

Exceptional

23 Apr 2026

Juan

Excellent

Family_with_children

10/10

Exceptional

22 Apr 2026

Ekco

The complementary breakfast was nice. The rooms could use a little bit of a refresh our room had a slight mold smell and then the hot water did not work in the sink. We also had to ask for a new mini fridge as it was not getting cold. The shower rods are rusted which made it a little difficult to open and shut the curtain. I would stay here again my daughter enjoyed herself.

Family_with_children

10/10

Exceptional

20 Apr 2026

Monica

Great experience excellent cleaning and breakfast

Family_with_children

10/10

Exceptional

20 Apr 2026

Pedro Jose

Excelente, muy acogedor...

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Rachel

Was a far walk to our room, especially with lots of belongings but we will return if we go to Legoland Florida again. The app said free breakfast but the hostess seemed confused when I asked if the breakfast was a part of the rental. She seemed to ask the manager in the background and I did end up not being charged but I’m not sure if that’s because they just let it go? Don’t like how we can’t get our own food, it’s a waste when they put food on a platter that we don’t eat. Price was a good deal compared to the main Lego hotel.

Friends_and_family Family

8/10

Excellent

14 Apr 2026

Brooke

The breakfast food was ok. Served fan kill my style which was nice but the vegetarian meats were warm at best. The kids loved the playground and the room. Overall I’d come here again asks just plan to not eat breakfast on site.

Family_with_children

10/10

Exceptional

12 Apr 2026

Tiffani

Perfect

10/10

Exceptional

10 Apr 2026

Oscar

Clean room, close to the park. The Price was good and the staff was professional and very helpful.

Family_with_children

2/10

Poor

09 Apr 2026

Stephanie

The breakfast was ok. The room floor was so dirty. I can’t even blame the cleaning staff because they walk around pulling wagons with cleanin supplies. They don’t even have a proper cart. The landscaping was in terrible condition. All the bushes, trees and palm trees were dried to a crisp. We were charged $66 for parking. Why not sure since the gates remain open at all times. The water smells chemically. If you ca avoid this place do so. Boon across the street at another hotel

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Halee

The family style breakfast was amazing! We were actually impressed & surprised... The rooms themselves were good. Kind of small, but it worked. The pool area was fun, but not as lively as the main pool area at the main hotel. We enjoyed our stay & would recommend to others looking for a discounted option on-site to enjoy all Legoland has to offer.

Family_with_children

10/10

Exceptional

06 Apr 2026

Liriana

Breakfast was amazing and the rooms are so cute!

Family_with_children

6/10

Pleasant

06 Apr 2026

Nestor

Really was not what we expected. It’s quite a drive to places. Next time we go to Florida we will book somewhere closer to the beach.

Family_with_children

8/10

Excellent

04 Apr 2026

Mariah

Clean room, I like that they’ve removed the small shampoo bottles and have big ones that they refill. We loved the little patio area, and that each cove was almost like a little community with kids playing with each other.

I deducted one star because I didn’t feel like any effort towards sustainability has been made, which is important for us when traveling. Almost everything is served with single-use plastic containers during breakfast, which makes it feel both cheap and wasteful.

6/10

Pleasant

31 Mar 2026

Julie

Was not able to enjoy the breakfast due to them checking us out a day early. They did not do anything for us for their mishap an blamed the system.

The little Lego houses were adorable am my 2 year old granddaughter loved it.
Will not be back an will go elsewhere for lodging.

Family_with_children

6/10

Pleasant

31 Mar 2026

Anna

Toiled for clogged, called twice said maintained on their way but still didn’t come ,
. Bathroom door was not
Closing. Good breakfast

Family_with_children

10/10

Exceptional

29 Mar 2026

Yareny

Clean, great for children, breakfast was decent, specially loved the roomy and private rooms, pools has lifeguards

Family_with_children

8/10

Excellent

27 Mar 2026

Leanne

The breakfast menu was fresh. The rooms were clean. Friendly staff. check-in was a little complicated, is my only complaint.

Family_with_children

10/10

Exceptional

27 Mar 2026

Tatiana

Family friendly and super nice staff. Loved the pool and the activities they have! Definitely will be returning

Family_with_children

10/10

Exceptional

26 Mar 2026

Danish

Excellent house keeping service and all the restaurants within radius. Excellent experience!
Loved the Lego box in the room

Family_with_children

10/10

Exceptional

17 Mar 2026

Lucia

Everything was nice and clean

Family_with_children

10/10

Exceptional

17 Mar 2026

Rosmina

super friendly staff clean rooms walking distance from peppa pig park

Family_with_children

8/10

Excellent

16 Mar 2026

robert

Every thing is perfect and especially for the kids. There are a lot of activities and fantastic displays. However there is no representative to speak to on sight for any questions. And you’d think well I’ll just dial zero on the hotel room phone for a question and no, no phone. Check in was by a guard at the shack and check out was automatically done. So I’d say fantastic otherwise. But no clerk is just kinda odd. They leave a flier in the room to call a number or text another number. The call number was no answer x2 and the text number did answer my question. But again found that to be odd. 30 bucks a day for parking added fee. Pirate Restaurant was great.

Family_with_children

10/10

Exceptional

14 Mar 2026

Tim

Excellent breakfast fun kid environment!

Family_with_children

6/10

Pleasant

11 Mar 2026

Marcos

Property is okay, could use some more amenities. No music at the pool.

Family_with_children

6/10

Pleasant

08 Mar 2026

Cherry

The check is at 4:00 pm. It was a bit cool for pool as the evening wind down. My neighbors were abit noisy when they came my granddaughter thought something was in the attic as she was on the bunk bed. I had to remove her from the bunk bed. I was not familiar with the place when I booked it. Tell you to bring somebody out we need help.

10/10

Exceptional

03 Mar 2026

Samantha

Staff was very friendly and helpful

Family_with_children

10/10

Exceptional

01 Mar 2026

cody

Yes

Family_with_children

10/10

Exceptional

23 Feb 2026

Reggie

We had an amazing time. The facility was very clean, the rooms were immaculate. And the staff was very friendly.

10/10

Exceptional

22 Feb 2026

Jose

Great choice

6/10

Pleasant

21 Feb 2026

Sarah

The room was ok, clean. Pool did not feel heated. Food not great and very overpriced. Nice staff at the restaurant but didn’t see anyone who worked at the hotel other than the front gate.

2/10

Poor

16 Feb 2026

Angela

The rooms are smaller than the pictures. Had to text 4 times to fix my refrigerator. Breakfast was not as described. Not a buffet and the selection was poor for what you pay to stay.

Leisure Family

10/10

Exceptional

12 Feb 2026

Ariah

Everything

10/10

Exceptional

08 Feb 2026

Eladora

Clean, Room and especially them staffs at LEGOLAND beach resort amazing staff

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Shanell

Maddie was awesome in the dinning room she made she gave great service since day one also the house keeping was awesome the rooms were clean and everything was great

10/10

Exceptional

02 Feb 2026

TONY

Good

10/10

Exceptional

01 Feb 2026

Adolfo J

Excelente

10/10

Exceptional

25 Jan 2026

Laurie

Everything was perfect!!!! Cool crisp blankets wonderful pillows, clean room and bathroom!! Loved everything!!

Leisure Family

10/10

Exceptional

25 Jan 2026

MaryAnn

Easy drive up, friendly, speedy checkin. Very clean rooms, extra for the kids, loved the pool, liked the individual apartment style and colors. Great family atmosphere!

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Fio

Everything was great!

10/10

Exceptional

01 Jan 2026

Aurora

Everything perfect