Name: Days Inn by Wyndham Richmond Hill/Savannah
Address: 3926 Highway 17, Richmond Hill, 31324, US

6/10

Pleasant

05 Jul 2026

guilherme

There were cockroaches, and the bathroom mirror and sink were dirty. There was nothing for breakfast.

Self

2/10

Poor

04 Jul 2026

Joseph

No info in room on how to use tv or internet Air conditioning use would make bang noise when compresser would kick on no soap container or conditioner no bar of soap in sink area

Partner

2/10

Poor

02 Jul 2026

Nela

Dirty and run down!

Family_with_children

10/10

Exceptional

01 Jul 2026

Norma

Great customer service and hospitality

Family_with_children

2/10

Poor

28 Jun 2026

Jason

The property was terrible and dirty. Microbial growth ask over the bathroom. The mattresses stained with a various number of who knows what's. Bathroom toilet didn't work. Holes around the entire room. Water stains, a horrible smell. Fixtures were missing around lights, the ONLY DOOR to my room was bent so much that the top stuck in 3/16 but the bottom was out and 1\" 1/4. So I would have had to try to barricade the door. I wasn't about it. I asked for a new room and a refund, denied both. So I went to town with pictures. I've already tried to add here once but Expedia keeps flagging these for a number of excuses. So I'll go w.e socials I need to, so ppl can see the service from both sides. Terrible experience with the \"hotel\" and b.s experience with Expedia. Yes BTW, I have pics also of my room that says on Expedia it's fully refundable..

Family_with_children

4/10

Poor

28 Jun 2026

Hoover

Broke ice machine , no cream for coffee broken juice machine , pool opened late after iginoring me three times staff does not care lazy and uncaring

Self

6/10

Pleasant

20 Jun 2026

Kristin

Breakfast was good staff was ok

Self

6/10

Pleasant

13 Jun 2026

Patricia

It looks more like a motel.
The beds were smaller than queen size. We had to get an inflatable bed for the 3rd person (Total: 1 adult and 2 teenagers).
The room was somewhat clean, sheets and beds were clean but had cigarettes burns on the comforter, Floors were sticky. We had 5 roaches over a 4 day stay. Beds were comfortable. No room cleaning unless you ask for it.
AC worked well. Easy and lots of parking spaces. Pool was clean and nice, smaller than the picture shows.
Breakfast is included but there is barely anything. Juice machine was broken our entire stay. We had bananas on day 3 and 4. 2 choices of cereals, waffles, toast and muffins. Coffee, tea and milk. Breakfast was 6 to 9am. At 8am there was barely nothing left besides waffles, cereal and coffee. Breakfast area has 5 tables, very sticky floors everyday and empty tables dirty. There is a Dennys open 24/7 next door, mostly everyone ended up eating there.
Overall, quite disappointed but for as cheap as it was, can’t expect much more.

Family

2/10

Poor

03 Jun 2026

genene

Started off waiting at the desk ringing a bell for 15 minutes while the check in person was out front pulling weeds. The rooms were absolutely disgusting filthy dirty Rundown

Partner

2/10

Poor

28 May 2026

Heather

Staff was unfriendly and the place was dirty, unkept and in a dark obscure area.

10/10

Exceptional

26 May 2026

Juliana

Perfect and safe

Partner

2/10

Poor

23 May 2026

Indra

No hot water for a week, no fixing, decide to change hotel.

Self

2/10

Poor

17 May 2026

Edward

The place was filthy. The tub was discolored. There were dead bugs and garbage behind the bathroom door. Bed sheets were stained and worn. Bathroom sink was dirty with hair from shaving still in the sink. The price was low, I understand. But I oversaw maintenance in a 300 room hotel in Cincinnati, and the things I saw in this room was just neglect and no effort. If I was in a hurry because of traveling, or I would have demanded a refund. There were people outside our room until 2am partying and being loud. If this is what you offer, I will never use your service again. I really feel I should be refunded for this stay, it was intolerable and I got very little sleep. I have many friends who use your service, they will be notified of this ridiculous situation I was put in

Friends_and_family Family

8/10

Excellent

13 May 2026

Jim

Decent hotel in Richmond Hill away from I95. Restaurants etc within walking distance. For one night not bad for the $

Self

8/10

Excellent

09 May 2026

Monica

.

Partner

2/10

Poor

30 Apr 2026

Ashley

This place was disgusting. There were so may gross stains on our walls and bathroom. Floor was so dirty, walked around for like two minutes after arriving an all of us had black feet. Comforter had tons of little black stains. We were desperate so we stayed that first night but only slept for 3 hours on the most uncomfortable beds before getting up for an event. We didn’t even come back for our second night because we were so disgusted- even our toddler kept saying”no hotel”

Family_with_children

2/10

Poor

27 Apr 2026

Mohammed

No hot water and no water whatsoever the room is very dirty and I could not sleep because all night people outside, making too much sound on top of no water

6/10

Pleasant

23 Apr 2026

Eugenia

Not too clean. Breakfast scarce staff nice

6/10

Pleasant

21 Apr 2026

Mark

Breakfast was ok (no orange juice). Waffles (1 station), bread for toast, small muffins and some yogurt. No fruit and somewhat small breakfast area.

Rooms were old. Everything worked in the room and bathroom. Bathroom fixtures were old and loose.

Outdoor lighting and in the stairwell is very weak. The room was mostly clean. Overall simple hotel that has been in use for awhile. Time for a renovation. Some rooms had bugs.

Business Family

2/10

Poor

17 Apr 2026

King

Old and run down

Self

8/10

Excellent

13 Apr 2026

Wayne

The facilities are a little run-down. There were also people hanging around who appeared to be homeless and made us a little nervous.

Partner

2/10

Poor

12 Apr 2026

Shaquanda

Fresh breakfast? I mean if you consider making your waffles by yourself fresh, yes as that is the only option. I’m a hadicap customer that purchased within my abilities and was forced to crawl upstairs to a second floor room as there is no elevator

Family_with_children

2/10

Poor

11 Apr 2026

Erika

Completely disgusting honestly thats NOT A 6 ?!?! I dont even know its listed as a hotel and not a MOTEL. Checkin was very long even tho it was late at night when we arrived… they make first mistake of giving me a toom with someone in it?!? Like WHAT!! Second one was empty thank god.. but dirty!!! Like the curtains were full of thick dust or something else… for sure mold because i was sneezing non stop. Bathroom disgusting i wouldnt have stepped a foot in the tub even for a shower and the toilet bowl hasnt been cleaned prior.. private hair on the seat and traces in the bowl… 100% do not recommend!!! At least i got a refund

Partner

10/10

Exceptional

11 Apr 2026

Stacey

Great for the price

Partner

2/10

Poor

11 Apr 2026

Brittany

The whole property looks nothing like the photos! House keeping isn’t a thing here clearly. We had to take out our trash and bring our own towels because they don’t. All around would give a zero if possible.

Family_with_children

2/10

Poor

10 Apr 2026

Gabrielle

WORST WORST WORST hotel I’ve EVER EVER EVER booked.I arrived on time at 3.Was given room 217,went in and the room was absolutely filthy; floors unswept or mopped, toilet and toilet seat disgusting, tub with 2 clear dirt rings, mirror u could barely see yourself in due to how cloudy it was, beds, desk, and chairs with crumbs everywhere.Immediately went back to front desk and told him it was dirty and requested a refund.He chose to give me a different room while also like scolding me to make sure my kids didn’t dirty up this new room,I guess because it’s one of his “best” rooms.So, he gives me room 102.Went inside and literally it was the same as the first room.I took pictures and immediately left.I insisted on a refund and he wouldn’t.I left and went down to the BK with my kids,calling Experian as well as the insurance protection to see what could be done.Insurance said “that” wasn’t covered and experian said they couldn’t refund me unless he refunded me.Lady from experian said he even yelled at her saying he had already tried to give me 2 different rooms, told her no complaint was even made, and that he wasn’t going to refund me.I responded with,“If no complaint was made, then why did he have to give me 2 different room choices?”To me,his own lie told on himself at the same time so why couldn’t I be refunded based off that as well.But no,all they could do was add $20 to my account.my kids and were stranded 5+ hrs from home,money lost,searching new rooms after 8. Worst time!!!

Family_with_children

4/10

Poor

07 Apr 2026

Ruby

Our room has a stale weird odor, luckily I carry things to help that. The bedspread had stains on it, sheets appeared clean, but didn't fit the bed well. Ice machine didn't work. TV was fine. Mini- fridge was cold. There were several areas that had cable or electrical fixtures that were hanging out of the wall. The entire hotel room needs cleaned well and painted. Shampoo and lotion were very tiny, only enough for 1 person, no hair conditioner. Breakfast was a joke, a few bananas out, juice dispenser only apple dispensed after the staff came to adjust something to make it work, orange juice didn't work. Waffle batter making a waffle it was rubbery. Absolutely NO meat or protein sources. Only half n half for creamer for coffee. We would not ever choose this hotel for anything again. Only good thing was the Dennys restaurant next door.

Partner

4/10

Poor

06 Apr 2026

Scott

There was NO breakfast other than make your own waffle and 1 green banana.

The shower piping was exposed and open, moved around and sprays everywhere and did not drain properly.

This hotel is very old and dingy.

This is exactly why we never use Hotels.com

Self

4/10

Poor

29 Mar 2026

Wendy

It was nothing like the pictures showed. It was not a very clean room. I almost canceled the reservation but I was already charged. I will not be staying there again.

Friends_and_family Family

6/10

Pleasant

27 Mar 2026

Angela

Room was not clean, cigarette holes in the comforter, door to outside not sealed, people hanging around our door. Parking was convenient and front desk staff was friendly.

Partner

6/10

Pleasant

26 Mar 2026

Regina

My water never got warm so I could not shower

Self

4/10

Poor

25 Mar 2026

Alfonso

There are alot of choices on this strip and this is not a great one. Most of my issues were socially force Majure in the fact during my stay the party next door, the parking lot hangouts and police presence as a result of some shenanigans or another all led to me checking out after one night and staying somewhere else down the road.

The room itself was clean linen wise.
I had to hold down the lever for the toilet to flush fully. I realize it is indeed a long trip to Washington but still.

Some had likely long stolen the one piece of hotel stock art you get as its lonely nail remained.

The fridge was unplugged along with the tv when i got there. The fridge worked but made a noise. I found some comfort in that since everyone elses comings and goings from 1am to 3am kept waking me up as well.

Bathroom pretty clean although the tub was worn and old caulk getting the greyish stains to it. Hot water was great actually even if the bathroom sink was reversed for hot to cold.

a/c and heat seemed to work.

If there was no where else to go out of the very many selections in this area then i would stay again if i had to.

2/10

Poor

25 Mar 2026

Sleepy

Need to speak to live chat

4/10

Poor

23 Mar 2026

Vijayneder

Yes

Friends_and_family Family

2/10

Poor

21 Mar 2026

Cleveland

I had no hot water and extra roaches.

2/10

Poor

16 Mar 2026

otisha

Was restock when I went there to get coffee. When asked she said that it would take 30 minutes and she wasn’t doing anything but sitting behind a desk.

2/10

Poor

16 Mar 2026

kimberly

DISGUSTING, ROACHES AND SPIDERS EVERYWHERE!!!! 3 more people came behind us to get a refund for the same thing 😔 NEVER GO HERE!!!! I am going to get my refund. Ugh 😣

Family_with_children

8/10

Excellent

13 Mar 2026

Lideny

It was a good decent room the only problem that i have was the t.v. wasnt working since I brought my kids with me but other then that everything was great.

Family_with_children

4/10

Poor

09 Mar 2026

Rex Agbayani

Found bed bugs and cockroaches. The fridge was making repetitive noise throughout the night. Didn’t sleep very well.

Self

8/10

Excellent

28 Feb 2026

Sedawnya

Quiet area, room was clean, check in was fine.

Business

2/10

Poor

22 Feb 2026

Emma

This hotel needs to be inspected by public health authorities and shut down. The room is extremely dirty, it's like has never been cleaned. It's a nightmare. They have to close it.

2/10

Poor

22 Feb 2026

Eric

Room was disgusting!!! I wouldn’t recommend this place to my worse enemy. Room looked nothing like the description on the site. Filthy filthy filthy!!! We left at 4 am because we couldn’t stand being there. Never even took our bags in for the fear of bugs!!! Beware!!!

Friends_and_family Family

6/10

Pleasant

20 Feb 2026

Cathleen

The nothing was available for breakfast. We went to Dennys for breakfast

2/10

Poor

15 Feb 2026

SHELIA

The hotel has a bad roach infestation and code inforcement should be called due to the buildings structure especially upstairs. I didnt stay the night. I turned in my key at 9pm.

Business Self

10/10

Exceptional

07 Feb 2026

Will

Yes

10/10

Exceptional

06 Feb 2026

Will

Yes

2/10

Poor

24 Jan 2026

Joselyn

Didn’t have anything and it was dirty.

6/10

Pleasant

24 Jan 2026

Alan

Room was ok. Rough shape and not as clean as should be. Had to ask for towels. Bathroom fixtures and tub dirty.

Leisure Family_with_children

8/10

Excellent

24 Jan 2026

David

Nice beds , reasonable price for and overnight stop…. Staff was kind , the ice machine was not working, honestly, I don’t know for how long. I would stay here again.

6/10

Pleasant

23 Jan 2026

Haizhong

We spend about 30 minutes for check in…

6/10

Pleasant

20 Jan 2026

Tom

The staff was very courteous. The room, however was outdated and in need of complete renovation.(Sink cracked, shower fixtures loose in wall). Also a few stains on linens. A continental breakfast is available, however not much to choose from. I would not recommend.

Self

2/10

Poor

15 Jan 2026

Michael

Room was very dated, the rug was black in sone spots and slept in clothes as bed looked saggy and not clean. I'd like a 100% refund for this hotel room.

2/10

Poor

14 Jan 2026

Lora

Dirty floors, dirt on doors and walls. Floors cracked and uneven. Bathroom smelled of urine. Toilet didn't want to flush properly after any bowel movement. Only 1 half used toilet paper roll available. I purchased my own toilet paper, bleach wipes, air freshener. There was no free shampoo.

Leisure Self

2/10

Poor

08 Jan 2026

Steve

Not very clean building and the tub was dirty and very old.

Friends_and_family Family

4/10

Poor

07 Jan 2026

Janet

The room was sorely in need of maintenance and a good cleaning would also be in order. On the positive side, staff were very pleasant.

Leisure Self

4/10

Poor

03 Jan 2026

George

Room smelled bad, Bo and Clorox??

Business

4/10

Poor

03 Jan 2026

Bhadhan

Breakfast menu items too limited. There was no juice or water. Beds were too small for two person. Corridor floor was uneven. Not recommended.

4/10

Poor

03 Jan 2026

Jean

The ground floor room was very noisy (sounded like a train track next door). The room had not been restocked with coffee/creamer/tea, shampoo and the used packages of coffee and sugar from the previous guest were still in the room. The light in the washroom was so dim that it was useless. The breakfast was very meagre. No bread, yoghurt, fruit, cereal, muffins, eggs - just a waffle machine.. There were no glasses for the juice dispenser. No stir sticks for the mediocre coffee. Expected better from the Days Inn moniker.

Leisure Family

10/10

Exceptional

28 Dec 2025

Gustavo

Everything was fine, reason why I came back to this thread Hotel.

6/10

Pleasant

27 Dec 2025

Bethzaida

The room need remodeling but clean.

Friends_and_family Family

2/10

Poor

27 Dec 2025

Barry

If I could give negative stars, I would! The best part of this stay was leaving.
The gentleman at the front desk was very nice but that was the only good thing.
The room was abysmal. It was unbelievably filthy. As soon as we walked in, I made an off the cuff remark to my wife about the room being a crime scene. Now, I know it was true.
As we just finished moving into the room, I was going to lock up my vehicle. When I reached for the door handle, a cockroach ran across the door and jumped onto the disgustingly dirty curtains! I quickly dispatched the cockroach. The sink was so clogged with hair, mold and drain scum, it wouldn’t drain. My wife called the front desk to see about getting us a plunger.
They didn’t have one. They did offer to move us to another room but it was close to midnight, we were exhausted and already moved in the room after having been driving for nearly six hours. I used a wire coat hanger to try and unclog the drain. I was unsuccessful. The light bulb in the bathroom hardly made any light which was probably a good thing because it was so absolutely disgusting. The entire showerhead, faucet and tub spout were completely loose behind the wall. The shower head was moldy. There was no way we would walk on the floor in our bare feet or even socks!It was literally a dirt floor over vinyl. We travel with our own pillows and the one thing that was clean or at least we hope was clean was the sheets. I only paid $61 for the room. I overpaid. No, I was robbed.

Leisure Pet

4/10

Poor

26 Dec 2025

KRITI KUMAR

My first room 108 had insects and flush was not working. I had to go back to get it changed to 109. Even that wasn’t so good. The complimentary breakfast had no juice (vending machine was not working), no spoons, and not much of options.

6/10

Pleasant

24 Dec 2025

Lisa

No tissue in bathroom, not enough towels, no juice for breakfast. Check in and check out was great… staff very friendly and personable

Leisure Partner

4/10

Poor

21 Dec 2025

Bonnie

Poorly maintained, slippery shower, soiled linens. Very sad breakfast

Leisure Family

2/10

Poor

19 Dec 2025

Steven

Rooms are not clean. Sticky fingerprints in the room. Sheets were dirty. Black stains in the ways. Bathroom also dirty.

Leisure Self

2/10

Poor

11 Dec 2025

David

Did Not Stay Bathroom Was Nasty!! And Felt Like You Were going to Be Mugged In The Parking Lot Or Have Your Car Stolen!!!

Leisure Partner

10/10

Exceptional

04 Dec 2025

Krishna

Nice comfortable stay. Pleasant staff

Business_and_leisure Self

8/10

Excellent

02 Dec 2025

gary

I enjoyed my stay.

2/10

Poor

17 Nov 2025

Joseph

The dirtiest filthiest room ever been in that I was charged money for. Not WiFi and no television in the entire place and they don’t tell you until you check in . Unbelievable terrible and I want my money back so badly .

Business_and_leisure Pet

6/10

Pleasant

15 Nov 2025

LOONGLI

First floor room with sewer smell

Business

2/10

Poor

15 Nov 2025

Elizabeth

Room was dirty and tv would only stay on for 2 minutes before powering down.

10/10

Exceptional

13 Nov 2025

Justin

Staff was friendly. And room was clean.

Partner

10/10

Exceptional

11 Nov 2025

Franklin

Very nice

Leisure Self

10/10

Exceptional

06 Nov 2025

Michael

Staff was pleasant

Leisure Self

8/10

Excellent

04 Nov 2025

Franklin

Great except for my nieghbors on the first night .

Business_and_leisure Self

4/10

Poor

02 Nov 2025

Diamond

Breakfast wasn’t fresh. Food was stale. There was a waffle maker so that’s a plus. Parking was limited. Pillows and towels had stains on them. Felt itchy sleeping in the bed.

Friends_and_family Family

8/10

Excellent

31 Oct 2025

jeff

The top sheet looked like glue had been spilled on it, whatever it actually was I don’t know but it didn’t wash out and shouldn’t have been reused.

Leisure Friends

10/10

Exceptional

21 Oct 2025

Tyrone

The Gm and the guy that works nights are very nice

Business Self

10/10

Exceptional

20 Oct 2025

Jason

Great

2/10

Poor

20 Oct 2025

charles

Not safe to stay they. Poor health conditions. Amenities were not what was to be offered. Filthy condition.

Leisure Self

10/10

Exceptional

17 Oct 2025

John

Breakfast was really good, staff was friendly and parking was good

Leisure Family

8/10

Excellent

15 Oct 2025

Justin

Room was not the cleanest. There was farbage left under the bed, the bathroom was in horrible shape. The bath tub looked like it was coming apart in layers, there was a used bar of soap left on the edge of the tub.

Friends_and_family Friends

10/10

Exceptional

13 Oct 2025

gary

Everything was great. Clean, neat. Staff was great

Business

6/10

Pleasant

13 Oct 2025

Shelia

Room smelled musty but bed was good. Breakfast was a joke....warm coffee and not much of a selection. But you get what you pay for.... Very convenient, right off of interstate 95.

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Kowon

Loved it. Absolutely love it

Business

2/10

Poor

10 Oct 2025

Todd

Honestly the only thing good was the staff was nice, I was really disappointed with everything about that room, the carpet is old and nasty, the mattress was nasty, the fridge didn't work right the microwave had the wrong turn thing on there walls was stained and dirty the shower was nice, the rooms smelled had to change one room. Honestly not worth what you pay

Leisure Partner

10/10

Exceptional

09 Oct 2025

Kowon

Had an amazing time

Business

2/10

Poor

05 Oct 2025

Nina

The pictures on the web is false advertising. The pics of the property look nothing like the pics on the website. Room was dirty, and the surroundings felt unsafe. I immediately asked for a refund and went to a different hotel. I would not recommend this motel to anyone.

Leisure Self

6/10

Pleasant

04 Oct 2025

JOYCE

The staff was friendly, courteous and helpful. The room was ok, it just needed to be updated a little. The bathroom floor could use a little more attention to cleaning and the desk had some crumbs on it. Nothing major. The price of the room was great, so those little things could be overlooked. The location was convenient to restaurants and the highway. So overall, it was worth the stay.

Friends_and_family Family

6/10

Pleasant

01 Oct 2025

Brian

Good for a quick day rest for the price.

10/10

Exceptional

01 Oct 2025

Gustavo

Excellent hotel ,very economical ,convenient ,breakfast was good. I definitely recommend it, i will come back.

Leisure Self

4/10

Poor

22 Sep 2025

Allison

I stayed from Saturday until next week Sunday and had no service. No trash taken out, no clean towels, no sheets changed. Didn’t even ask if I wanted service. So Tuesday evening I requested service for Wednesday, nothing. Went by office Thursday morning and requested for Thursday, nothing. I had to buy towels. I refused to go and request again. Ridiculous

8/10

Excellent

16 Sep 2025

Luz

Very clean

6/10

Pleasant

15 Sep 2025

Sherri

The mirror on the wall fell as I was walking past it when I entered the room probably because you have to slam the door closed because you can barely open and close it. Luckily I caught and it didn’t break also luckily it didn’t land on my kid very dangerous. Please make sure what’s hanging is more secured.

Business_and_leisure Family_with_children

2/10

Poor

13 Sep 2025

Kim

Bad stay

Room was in poor condition. Very old. None of the lamps worked. The AC did not work well. Bathroom tile loose and holes around bath tub. Water pressure was almost non existent. Electric wall covers were missing. The only nice thing in the room were the beds they were comfortable. Being checked in was fine. I would not recommend this place at all. It needs a lot of improvement.

Friends_and_family Family

10/10

Exceptional

12 Sep 2025

Olajide

Nice room , use cash for deposit

4/10

Poor

09 Sep 2025

Timothy

It was OK for one night, but the quality of the room was poor.

Business Family