Name: Comfort Suites Savannah Gateway I-95
Address: 596 Al Henderson Blvd, Savannah, 31419, US

10/10

Exceptional

03 Aug 2026

Loris

Room was clean, staff were very friendly

6/10

Pleasant

27 Jul 2026

Catherine

The cleanliness property of the property is average. We were not able to enjoy the pool due to the filter not being clean. Lint and bugs were present at all times. They provided a skimmer to scoop the bugs and lint out, but it was useless due to the pool filters needed to be cleaned.

There were not many choices for breakfast and it was not maintained. They opened late and ran out of food due to so many coming at the same time to eat. It took a while to replenish and some people left because they couldn’t wait.

10/10

Exceptional

25 Jul 2026

Brandy

Stay was great. Staff was very helpful. Breakfast was simple but good.

8/10

Excellent

18 Jul 2026

Janice

Clean room, parking area

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

Adaymi

Excellent staff, front desk personnel went extra mile to accommodate my family the best way possible.
Breakfast has a lot of options compared to others Comfort Inn visited recently.
And the best of all, it is an smoke Free hotel which for me is a very positive point. Only for that i will come back to this hotel.

Clean, beautiful and convenient.

Family_with_children

10/10

Exceptional

09 Jul 2026

Connie

Woukd definitely stay again

Family_with_children

8/10

Excellent

03 Jul 2026

DANA L

Clean room helpful staff good breakfast .I didnt drive

Family_with_children

6/10

Pleasant

03 Jul 2026

Jenee

Typical low budget hotel. Not kept as clean as I would like but for the price what can you say. At least there were no bugs and roaches.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Deborah

The property was easy to access with plenty of parking. The hearing-disabled room was spacious--I only wish it had a walk/roll-in shower rather than a tub with a dozen hand bars. The breakfast was typical Choice Hotels, but the staff had to oversee the check-in desk so was unable to keep up with the large Sunday morning crowd that came all at the same time.
The room was very clean but the bed was not very supportive.

Friends

8/10

Excellent

28 Jun 2026

Michael

Everything was great , The man at the front desk was very helpful and friendly! I enjoyed my entire stay .

Self

10/10

Exceptional

26 Jun 2026

MELODIE

Room was nice and clean and spacious.

8/10

Excellent

15 Jun 2026

Christopher

Good for a pit stop to sleep

Self

10/10

Exceptional

12 Jun 2026

johnnie

My 3-day vacation with just wonderful everything was just great the staff were just wonderful thanks for everything.

Family

6/10

Pleasant

08 Jun 2026

Trivareus

Good enough

Self

8/10

Excellent

03 Jun 2026

Sheree

We had a quick weekend getaway with the family. It was nice. Staff was nice and helpful! Didn’t get to use the pool but checked it out. Wish we had time to swim. Would stay again

Friends_and_family Family

10/10

Exceptional

22 May 2026

Josiah

Great night there traveling through! A++

Friends_and_family Family

2/10

Poor

21 May 2026

tb

Room- the bedding was clean (didn't have a black light- would have run out the room) even though they would not change the sheets, the carpet was hard and crusty in spots, the bathroom tub (they must have cleaned around a dead body) had a body print in the center of tub, with mold around the top of the tub surrounding. Front desk staff - hesitant but pleasant, the man who knocked on my door at 10am to get our towels (while my husband was in the shower) demanded to get the trash- NO, you must come back later. He never did. Breakfast- items were partially secured. Parking was good. Will never go there again. Would not recommend it to friends, family or enemies.

Partner

6/10

Pleasant

17 May 2026

Elizabeth

Staff was friendly and the breakfast was good but the pool needed cleaning and the outside area could be cleaned better

Family_with_children

6/10

Pleasant

17 May 2026

Carrie

The carpet was a little frayed in the room but the room was vey clean. Our air conditioner didn't work well and it wasnt comfortable. If we hadn't had driven for 17 hours we would have asked for a room change. We would definitely stay here again.

Family_with_children

6/10

Pleasant

17 May 2026

Jason

Nice staff. The property was clean.

6/10

Pleasant

09 May 2026

Carol

Yes and yes, the shower pole and brackets were ready to come out of the wall, would have been nice to have a chair or two and small table to eat and set drinks on.

Family

10/10

Exceptional

09 May 2026

Michael

Great

Friends

10/10

Exceptional

06 Apr 2026

Elzie

Nice property

Self

8/10

Excellent

30 Mar 2026

Andrea

The property was clean and updated. The beds were nice, although smaller. I could hear a noise outside our room but nothing crazy. It was a great place to stop on a long road trip and I would stay here again

4/10

Poor

23 Mar 2026

Julyann

My stay had a very uncomfortable and concerning situation.
Around 10:04 AM, while we were still within the official check-out time (11:00 AM), a staff member opened our room door without permission while my
12-year-old daughter was in the shower. This is a serious breach of privacy and completely unacceptable. No one should enter or open a guest's room before check-out without proper confirmation.
Additionally, the pool was not clean, which made it unusable and disappointing for our stay.
Overall, these issues reflect a lack of attention to both guest safety and basic maintenance standards.
I strongly recommend management review their protocols and procedures.

Family_with_children

8/10

Excellent

18 Mar 2026

Andrea

Good one night stay. Breakfast was great and price was right.

Family_with_children

10/10

Exceptional

08 Mar 2026

Corlice

Very nice property. Kind staff.

Family

6/10

Pleasant

08 Mar 2026

Rachel

The elevator wasn't working properly and we were stuck on it for 5 minutes. Had to press emergency button.

Partner

10/10

Exceptional

20 Feb 2026

Stacey

Great

Friends_and_family Family

2/10

Poor

18 Feb 2026

Deborah

The whole problem was the night clerk (2/17) who took her time opening the inside door after seeing us drive up, then did not say one word to us (including interducing self) until she asked for what town we live in. We stood infront of the desk for more than 8 minutes (after driving 9 hour: we are both over 70), with out another word from her until I asked if there was a problem. She proceeded to tell us that our payment had been cancelled because we did not check in soon enough (the website states 7AM, it was now 4AM). She became very indignant when I aked why that occurred and to just get the pre-paid reserved room keys so we could lay down, She abruptly stated \"I'm tired of this. You know, I'm cancelling your reseervation all together. Go somewhere else.\" We have NEVER been treated so rudely despite having traveled across the US and overseas. We certainly will never stop at that Comort Suites again and encourage others to boycott it until things change and we recieve a formal apology, especially my husband who is a Veteran. By the Way, we were welcomed at the Country Inn and Suites across the road and even were given a \"welcome\" gift! So, which hotel would you stay at???

Partner

2/10

Poor

15 Feb 2026

sterling

breakfast was not good or full

Partner

8/10

Excellent

14 Feb 2026

karen

It was a nice hotel. The front desk male was very nice and helpful. The shower curtain in our bathroom was broken, the ice machine on the 4th was not working.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Bert

The front desk clerk was great

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Ivy

Staff, clean room

Leisure Family

10/10

Exceptional

27 Dec 2025

Richie

Nice clean place to stay on a road trip. Staff is super friendly

Leisure Family

8/10

Excellent

13 Dec 2025

Autumn

My room was very clean. Staff were amazing. Breakfast was ok.

10/10

Exceptional

12 Dec 2025

convey

Breakfast could've been good

Friends_and_family Family

2/10

Poor

14 Nov 2025

STEPHANIE

Bedbugs found in the room, when asked to change rooms management wasn't accommodating and suggested I contact Expedia for refund because I didn't book directly through the hotel. Suggested I start new booking to get another room. Will NEVER return to this hotel.

Business_and_leisure

8/10

Excellent

14 Nov 2025

Robert

Breakfast was good parking was great and the staff was good . BUT the coffee was terrible and that is what makes a good morning start

6/10

Pleasant

25 Oct 2025

Ashley

Rooms smelled Smokey even though we booked non smoking rooms. Floors in lobby, elevator, etc. were dirty.

Leisure Family

10/10

Exceptional

19 Oct 2025

Jessica

Rooms were clean, close to I-95 and the breakfast was great!

Leisure Family

10/10

Exceptional

12 Oct 2025

LLOYD

everything was great lot to do and enjoy. perfect

Partner

2/10

Poor

05 Oct 2025

Nicole

Horrible

The parking was fine ,this wasn’t my first stay here this hotel is always my go to the breakfast is crap but I like the hotel but today my room smelled like wet dog it stinks so bad they did move me I think the smell just stayed in my nose but I will no back just will not get ro
105

Friends_and_family Family

2/10

Poor

06 Sep 2025

Nicole

Thee room wasn’t cleaned properly it was a used beer under the bed my baby picked it up wasn’t to soap or shampoo in the holders was stains in the white sheets I was just very disappointed this time I normally have a good time when we stay but this was by far the worse experience never for me to pay my hard working money

Friends_and_family Family

6/10

Pleasant

30 Aug 2025

Reginald Lee

Could have been cleaner but was a good hotel otherwise

Business_and_leisure Family

10/10

Exceptional

25 Aug 2025

Nicole

I liked that breakfast was included, especially the waffle making machine. They also had complimentary coffee all day and snacks/soft drinks for sale, which was super convenient. The room was big and clean, it had a microwave, mini fridge (although it didn’t keep things that cold, but it worked), and coffee machine. The staff was really nice and the parking was super convenient. The only thing is that the elevator was broken some of the days we were there so we had to use the stairs, which isn’t terrible (there are only 4 floors) but it was inconvenient. Other than that, I highly recommend this hotel.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Mark

Great hotel, perfect for a stopover on the way to bringing our son to college

Leisure

8/10

Excellent

23 Aug 2025

Timothy

Okay for a one night stay

Rooms were not fully cleaned. Was moved to another room but it still was not great. Staff was nice and accommodating

Friends_and_family Family

4/10

Poor

09 Aug 2025

Teneshelah

No

Business Partner

2/10

Poor

08 Aug 2025

Samantha

We needed somewhere to stay during our trip to FL. Our family decided to stay here due to some pretty solid reviews and decent price. I wish I would have never stayed here. The moment I walked into my room there are stains on the walls, sofa bed was stained and dirty, the fridge had the WORST smell like rotten milk and rotten feet. THANKFULLY I brought my own antibacterial wipes to clean this room. My children went to swim in the pool after a 6 hr drive to only go down and see that they are still allowing people in the pool when the roof has fallen in on a portion of the pool and is MOLDED! Extremely dangerous! (We have pictures to prove it) also, we couldn’t even use any of the outlets to charge our phones because they were all broken. I’ve never in my life experienced a service such as this. It was so bad that our family decided we weren’t even going to shower because it was nasty. We were going to wait until we left and check into our condo the next morning. It’s so sad that people traveling have to experience this type of uncomfortably before a vacation. I will never stay here again.

Leisure Family

10/10

Exceptional

08 Aug 2025

Sindia

Welcoming staff and comfortable rooms

Leisure Family

10/10

Exceptional

01 Aug 2025

Angela

Nana surprise

I was alone with 3 pre-schoolers and 2 elementary school aged children. The laundry and breakfast were convenient and the indoor pool saved our last day as we were rained in. The staff was polite and helpful.

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

Angela

Highly Recommended

We really enjoyed our stay at the Comfort Suites Gateway I-95 in Savannah GA. The room was spacious, clean and smelled fresh. Nice spread of breakfast included and the staff was very kind and accommodating. Per our request, they even took a moment to turn on the beautiful chandelier hanging in the lobby so that we could see it lit up :) Thanks Comfort Suites. See you next time!

Highly Recommended.

Friends_and_family Family

6/10

Pleasant

30 Jul 2025

Elizabeth

The staff was

6/10

Pleasant

29 Jul 2025

NORMAN

It was quiet. The first thing the toilet would not flush. The handle came completely out. The maintenance fixed it. The second thing-the shower curtain would not close because the rod was upside down and there wasn't anything to catch the curtain. We made do for 5 nights because we didn't want anyone in our room. I told them at the front desk when we were leaving.

Leisure Partner

6/10

Pleasant

25 Jul 2025

Donna

It was ok

We stayed 5 days the bathroom always had towels but the room was never cleaned. The A/C leaked water all over the carpet we reported it was told they would send someone down and never did... But all in all is was ok

Friends_and_family Family

2/10

Poor

14 Jul 2025

Faith

Our room was very dirty. Hair all over the bathroom, terrible smell throughout the hotel. Breakfast was horrible-stale bread, stale cereal, stale muffins. C

8/10

Excellent

13 Jul 2025

Claudia

Clean. Located along with several other hotels. Easy acess to area.

Leisure Partner

8/10

Excellent

06 Jul 2025

Michael

Overall the pool was just dirty.. and the room smelt like pee…we told the stuff and they didn’t do anything about when we was there.

Leisure Family_with_children

10/10

Exceptional

28 Jun 2025

Pavlo

A nice hotel in Savannah – everything was clean, and the staff were always helpful and accommodating. We appreciated the complimentary coffee and lime water in the lobby.

The outdoor pool wasn’t perfectly clean, but kids still enjoyed swimming in it.

Breakfast was included and very tasty – fresh waffles, omelets, sausages, and fruit.

We also really enjoyed exploring downtown Savannah – it felt like a little piece of Europe with its historic buildings and beautiful parks.

6/10

Pleasant

23 Jun 2025

Shannon

Poor breakfast experience.

Overall my stay waa not terrible. The breakfast was pretty good when you could get it. The hotel was full. There was only one person tending to breakfast and she could not keep up. The juice machine was out of order and they did not offer an alternative. They way the breakfast was set up it did now allow for a good flow the waffle machine should be moved. The space was too small which made it hard when to get around the people waiting for their waffle to cook. All of the tables and chair were in terrible condition. There were never pool.towels available. Their is also only one elevator. I spent alot of time just waiting for the elevator. The room was fine. The beds were comfortable. For the price the room was exactly what I would have expected. They definitely need to do something about the breakfast area.

Friends_and_family Family

8/10

Excellent

15 Jun 2025

dianna

We were there 30 minutes for a quick nap

6/10

Pleasant

21 May 2025

Lisa

The hotel looked really nice and clean. But the bathroom was dirty and 1 comforter had a blood stain on it. None of the maids spoke English. It was very hard telling them what we wanted. The gave us towels everyday but never took the dirty ones and they never cleaned the bathroom. We were there from Friday to Tuesday.

Friends_and_family Family

10/10

Exceptional

18 May 2025

Roy

Front desk personnel were very helpful and courteous. The other staff were polite and eager to help!

Leisure Family

10/10

Exceptional

14 May 2025

Phyllis J

It was adequate.

Leisure Partner

10/10

Exceptional

14 May 2025

John

Close to highway. Pleasant workers.

8/10

Excellent

10 May 2025

Brian

Good value for the stay

Leisure Family

4/10

Poor

27 Apr 2025

Karen

Although beds and carpet were clean, the couch and other furnishings were covered with white stains. The bathroom vent was unscrewed on one side and was about to fall off. The hallway reeked of weed and there were shady characters hanging around the outside entrance. Breakfast was ok. Would not recommend coming with family.

Leisure Family_with_children

10/10

Exceptional

22 Apr 2025

Lawrence

Everything was very clean the people at the front desk were very nice and breakfast was good

Leisure Partner

6/10

Pleasant

20 Apr 2025

preston

The Mattresses was warn out everything else was ok

Partner

8/10

Excellent

20 Apr 2025

Cesar

Ok

6/10

Pleasant

16 Apr 2025

Marcus

In reading the reviews prior to my stay, it was interesting to witness the front desk staff in the same state that many reviewers had mentioned. While he was diligently working, he did look a bit overwhelmed. I also believe that, in the midst of handling a small line of patrons, he was training a new employee—the one who took care of me. Overall, my stay was decent.

I'm not sure what it was, but I noticed that I had been bitten quite a bit on the day of my departure. I did visit Tybee Island, but I don't recall encountering any bugs there, and to be honest, the linens appeared clean—just noting my experience.

My biggest gripe is that the signage needs to be updated. It took me multiple tries to find the entrance. It may have been the 18-wheeler parked near the actual entrance, combined with the blocked-off entry on the left (where the renovated hotel is being worked on), which made it appear as though it was a total dead end. That was stressful after having been on the road for quite some time.

Considering that things were booked up and extremely expensive, this was a decent stay. The staff was very pleasant and flexible with checkout.

Leisure Self

6/10

Pleasant

13 Apr 2025

Deborah

Comfort Suites honored our online reservation! Late night arrival after a long drive to town and other online reservations at other hotels being cancelled at the last minute! Very busy place. Unfortunately our room had an AC issue that could not be repaired but the staff found us a room. Unfortunately the TV did not work but at least we had a bed to sleep in. Thank you!

Business_and_leisure Family

2/10

Poor

12 Apr 2025

Danielle

Check in was awful. Room was filthy. My kids and I were in the room for all of 4 minutes and we left the place. It was downright terrible.

4/10

Poor

10 Apr 2025

MANOJ KUMAR

Rooms were not clean.

Leisure Family

6/10

Pleasant

06 Apr 2025

Claude

Excellent location just off of I-81

Quiet area, a two restaurants close by (one is a 2 minute walk the second is a 5 minute walk).

Partner

4/10

Poor

03 Apr 2025

Patrick

check in was a disaster. waiting in line for over 30 minutes while one person behind the desk seemed overwhelmed by what needed to be done. other than that, a decent stay

8/10

Excellent

31 Mar 2025

Lewis

I liked the place. However, the front desk man seemed overworked, there was a big line there and he was also answering phone calls. . The clock in my room was permanently 50 minutes fast, and I could not set the time to correct. In the food area, they should put a small sign saying coffee is in the lobby

Leisure Self

10/10

Exceptional

03 Mar 2025

Leslie

Close to everything while traveling through the area

Business Self

10/10

Exceptional

21 Feb 2025

Lucy

all was great

Leisure Family

8/10

Excellent

15 Feb 2025

Jewel-Elizabeth

Good

Leisure Family_with_children

8/10

Excellent

15 Feb 2025

Jewel-Elizabeth

Good

Leisure Family_with_children

8/10

Excellent

15 Feb 2025

Jewel-Elizabeth

Good

Leisure Family_with_children

10/10

Exceptional

07 Feb 2025

John

Newly renovated and rooms were wonderful.

Leisure Family

6/10

Pleasant

02 Feb 2025

ROSEMARIE

I thought I had booked adjoining rooms but didn’t but I couldn’t get 2 rooms next to each other so had to settle for 1 6 doors away from another I am not well and was very upset about this

Leisure Family

10/10

Exceptional

19 Jan 2025

scott

Nice

10/10

Exceptional

12 Jan 2025

Ralph

Bed was very comfortable.

10/10

Exceptional

03 Jan 2025

lori

Good property close to interstate for a one night stay . Lots of dining options and gas stations right there .

Leisure Partner

8/10

Excellent

01 Jan 2025

Desiree

The only thing I didn’t like was that the breakfast closed at 9. If you arrive late at night and want to sleep in. You won’t have time to eat breakfast.

Leisure Family

6/10

Pleasant

31 Dec 2024

Julie

Overall nice stay

The only complaint I have is that the person at the front desk was very rude. He mumbled his words so it was difficult to hear him. Never said please or thank you. Very bad 1st impression.

Partner

4/10

Poor

28 Dec 2024

CHRIS

The front desk was horrible. He would have rather had been aware but at work. Sheets looked dirty. The sealing in the hallway had places that appeared water logged and ready to fall down at any moment.

2/10

Poor

03 Dec 2024

Cheryl

Our room did not have a safety lock in door and where the fire alarm should have been were just wires hanging from ceiling. Went to front desk and asked about these issues, we were told that the doors no longer have safety locks and we were assured the fire alarm was in working condition.

Leisure Family

8/10

Excellent

25 Nov 2024

D. Paul

Could not get the room dark at night because there were no heavy drapes that would slide across the window and occlude the outside lights. A shear pair of curtains was present but didn't block out all the light.

Leisure

4/10

Poor

11 Nov 2024

Heather

Glad it was only 1 night

This place definitely needs to be updated or at least cleaned. We only stayed one night and the gentleman at the front desk never smiled once and I always said thank you and was polite. I went down later to get a sheet because I was sleeping on the couch and only 1 sheet and blanket were provided and I wanted one to cover the mattress pad. I asked him for one and he informed me it only comes with one, I asked him if I could have one to cover with because that was covering the mattress pad underneath and he again said that’s all it comes with. Anyplace I’ve been has a fitted sheet or at least one to lay on and one to cover with. I don’t understand why I couldn’t have one but he was adamant about it. The breakfast the next morning wasn’t the best but it was included. As I went to blow dry my hair a roach climbed down the wall. Needless to say, we won’t be back. I also have pictures of mold/mildew, the door that looked like it had been broken into and the condition of the bathroom ceiling

Friends_and_family Family

4/10

Poor

26 Oct 2024

Marilyn

Worst Experience HOTEL

Check in was terrible! I waited 38 minutes before I was even acknowledged and the guy was rude! Then I was given a handicapped room! Went to desk to get a different iron (the one in room was burnt) and once again the same guy was rude as hell! I won’t EVER be back!!!!

Self

4/10

Poor

23 Oct 2024

Everardo

Room to old bathroom need some repairs
Breakfast very bad , bad quality, no flavor
I don’t taste? Probably not even prisoners in jail can eat that! Sorry but is my opinion

8/10

Excellent

23 Oct 2024

Adam

Good value, comfortable beds, pleasant staff.

6/10

Pleasant

08 Oct 2024

Timothy F.

Old, dirty furniture and dirty rugs. Rest was clean. Decent breakfast

Leisure

4/10

Poor

25 Sep 2024

Verified traveler

Sadly we weren't left with many choices for the night. But clearly the reviews we read were not legit nor accurate or up to date.
The room was damp, musty and horrible up-keep. The hotel next door had random folks hanging out around the dumpsters at 11pm next to this hotels parking lot.
The staff was very unwelcoming and made it appear as the guests were in the way.
The breakfast room was broke and bleh.
Not worth the prices. And safety was questionable.

Friends_and_family Family

2/10

Poor

23 Sep 2024

Curtis

The room was not clean. the bed was awful. the window was open to the lampost light outside. the ground floor was noisy. the room was damp. we did not feel safe nor did we feel welcome. We will never stay at this brand again.

Leisure Family