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Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.4/10Excellent160 Reviews
Cleanliness9.2/10 9.2
Service9.6/10 9.6
Comfort9.6/10 9.6
Condition9.2/10 9.2
Neighborhood8.8/10 8.8
Amenities8.6/10 8.6
See all ratings- Adults Only
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Bettei Haruki
Set in a prime location of Beppu, Bettei Haruki puts everything the city has to offer just outside your doorstep. The property offers a high standard of service and amenities to suit the individual needs of all travelers.
Free Wi-Fi in all rooms, daily housekeeping, taxi service, luggage storage, Wi-Fi in public areas are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer flat screen television, clothes rack, complimentary tea, free welcome drink, mirror to ensure a restful night.
Access to the property's hot tub, hot spring bath, massage, garden will further enhance your already satisfying stay. Bettei Haruki is an excellent choice from which to explore Beppu or to simply relax and rejuvenate.
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With a stay at SEKIYA RESORT Bettei Haruki in Beppu (Tsurumi), you'll be within a 5-minute drive of Hells of Beppu and Hyotan Hot Spring. This spa guesthouse is 0.8 mi (1.2 km) from White Pond Hell Hot Springs and 0.8 mi (1.3 km) from Golden Dragon Hell Hot Springs.
Make yourself at home in one of the 6 guestrooms featuring refrigerators and free minibar items. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
The front desk is staffed during limited hours. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Spa
Entertainment
Smoking areas
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Children not allowed
Unicode Support true
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
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You need to know
- Children 12 years old and younger are not permitted at this property.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Set meals are served in guestrooms only (no menus or public dining).
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Special Instructions
The front desk is open daily from 7 AM - 8 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 5:30 PM to receive dinner.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Japanese futons are provided based on the number of adults in the reservation.
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Minimal age
18
-
Spoken Language
Japanese
Nearby attractions
Hyotan Hot Spring
0.6 km / 0.4 mi
White Pond Hell Hot Springs
1.3 km / 0.8 mi
Oita Fragrance Museum
1.3 km / 0.8 mi
Golden Dragon Hell Hot Springs
1.3 km / 0.8 mi
Mountain Hell Hot Springs
1.3 km / 0.8 mi
Demon Mountain Hell Hot Springs
1.4 km / 0.9 mi
Boiling Hell Hot Springs
1.4 km / 0.9 mi
Hells of Beppu
1.5 km / 0.9 mi
Sea Hell Hot Springs
1.5 km / 0.9 mi
Shaven Monk's Head Hell Hot Springs
1.5 km / 0.9 mi
Umi Jigoku
1.6 km / 1 mi
Yukemuri Observation Deck
1.7 km / 1.1 mi
Beppu City Traditional Bamboo Centre
2 km / 1.2 mi
Myoban Onsen
2.3 km / 1.4 mi
Geyser Hell Hot Springs
2.8 km / 1.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 6
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Valet parkingExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
Show 12 more facilities & services
- GardenExtra charge
- Terrace
- Luggage roomExtra charge
- Library
- Towels and bed linenExtra charge
- BarExtra charge
- Smoking areaExtra charge
- Hot tubExtra charge
- MassageExtra charge
- Spa centreExtra charge
- Only Adults
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin JAPANESE ROOMDouble or Twin • JAPANESE ROOMDBT.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
Double or Twin JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBT.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin JAPANESE ROOM WITH SHARED BATHROOMDouble or Twin • JAPANESE ROOM WITH SHARED BATHROOMDBT.JE-FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- JAPANESE ROOM WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
Double or Twin JAPANESE ROOM WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- JAPANESE ROOM WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBT.JE-FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE JAPANESE ROOMDOUBLE • JAPANESE ROOMDBL.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
DOUBLE JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room JAPANESE ROOM WITH SHARED BATHROOMRoom • JAPANESE ROOM WITH SHARED BATHROOMROO.JE-FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
Room JAPANESE ROOM WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH SHARED BATHROOMRoom • WITH SHARED BATHROOMROO.FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
Room WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
Room JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH SHARED BATHROOMTWIN • WITH SHARED BATHROOMTWN.FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
TWIN WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE JAPANESE ROOMSINGLE • JAPANESE ROOMSGL.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
SINGLE JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: SGL.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBettei Haruki
Room JAPANESE ROOM NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Bettei Haruki
50
reviews shown
Michael
Delightful Beppu Onsen experience
Bettei Haruki is unique having only 6 spacious Japanese rooms. We loved their two gorgeous Onsen rooms which were perfect in every detail - will never forget these onsens and will miss them dearly. We had their omasake dinner menu which was served with much care. Well done Bettei Haruki management.
Nicole
We had such an amazing stay at Bettei Haruki! The girl who served us was so attentive and showed us such warm welcome. Kaiseki meal was unforgettably delicious and the room was so comfortable. I will definitely recommend anyone to stay here!
Shuqian
Overall is nice, big room, clean, comfortable, convenient location, helpful staff.
Food are not expected.
I send email dinner for two, but we get charged 3.
We heard water in fridge are free, finally get charged
Food are not expected.
I send email dinner for two, but we get charged 3.
We heard water in fridge are free, finally get charged
Verified traveler
Great place to stay and relax
Yuki-San was great in helping and explaining, always with a smile. Great host and great experience overall. Free drinks in the fridge and Nespresso coffee much appreciated. Dinner and breakfast exquisitely served and very delicious.
Kenneth
This hotel is overall good, but there is no shuttle service, therefore a taxi would be needed. There are not many stores nearby, but hotel staff are very nice and very patient with guests requests. The only one thing we think this hotel can improve is that the hotel is kind old. Need renovation if it can be done.
Kenneth
Great service, great food, and great family onsen.
Verified traveler
Cozy stay
The service was wonderful. Very personal. The room was well equipped. Food was great.
Patrick
Best Ryokan in Beppu
Amazing Ryokan with private onsen, very cozi and the kaiseki meal was delicious, very attentive staff and the place has a calm, relaxing environment. Location is great and close ( 10 min walk) to major tourist attractions in the city
Ricard
Beautiful Hot Water River Walk Alongside Onsen
Room 3.0, Onsen 2.75, Oyu 3.9, Scene 4.0, Food Excellent 4.75 Best For Locals & Romantic Rendezvous. Not ideal as a long distance travel destination as was our case.
5.00 Fabulous Harukigawa River Walk (Of naturally flowing Oyu = hot springs water) next to Ryokan. Guests almost always in room for all activities ...no public areas of note within Ryokan.
5.00 Fabulous Harukigawa River Walk (Of naturally flowing Oyu = hot springs water) next to Ryokan. Guests almost always in room for all activities ...no public areas of note within Ryokan.
Huntae
전통 여관의 느낌 친절하고 깨끗했습니다 단독 욕실이 특히 좋았습니다
HIROYUKI
お料理が、非常に美味しかったです
Jungdae
따뜻한 온천으로 여행의 지침을 채우고, 완벽한 일식 정찬까지 최고입니다. 강추합니다.
Mizuho
お料理がとても素晴らしかったです。
とても幸せな時間を過ごせました。
ありがとうございました。
とても幸せな時間を過ごせました。
ありがとうございました。
Toshiko
とてもゆっくりできる、我が家のような宿
スタッフの方も皆親切でアットホームな雰囲気の対応でした
イチオシの宿
スタッフの方も皆親切でアットホームな雰囲気の対応でした
イチオシの宿
Junko
他の宿泊者と顔を合わすことがほとんどなく、プライベート感が感じられてリラックスできる
Peggy
Nice staff
YUEN YAN
十分好！服務態度非常好！
十分好！服務態度非常好！
必須一泊兩食，感受地道鄉土料理。
必須一泊兩食，感受地道鄉土料理。
Takenori
温泉からよい柑橘系の香りのお湯で、疲れも取れました。
Junmo
숙소 되게 조용하고 직원분들이 친절하게 대응해 주십니다. 영어로 의사소통이 원활했으며 부족한 면이 없었습니다.
Cheuk Fai
service was very good. Dinner and breakfast were good too.
Kim
Kind services & good breakfast!
Very peaceful place.
Very peaceful place.
Steffen
Wer eine landestypische japanische Hotelunterkunft mit sehr guter lokaler Küche ausprobieren möchte ist hier genau richtig:-)
Hirotarou
スタッフさんが丁寧且つ、必要以上に館内で会わないので、充実した時間わ過ごせました。
Kayoko
ロビー、客室ともに雰囲気が良く、ウェルカムドリンクの抹茶ラテが美味しかったです。
BOMIN
サービスはとても素敵で清潔です。 施設は良いです。
サービスはとても素敵で清潔です。 施設は良いです。
Yoshi
宿、食事、部屋、お風呂、スタッフ、コストパフォーマンスは最高でした
Junghwan
최고
MEI LIN PHYLLIS
喜歡這家酒店雖然規模不大，只有4，5個房間，但每一細節講解，服務人員全部是年輕人，英文水準很好，細心。食物質量很好。推介！！
JINJU
채식으로 식사를 변경할 수 있어서 좋았고, 직원 분들이 모두 친절했습니다. 도로 변이라 소음이 조금 있는 것 빼곤 모든 것이 만족스러웠습니다.
Verified traveler
가성비 떨어짐
- 예약 (1점 / 5점)
- 애초에 원했던 것은 방에 욕조가 있는 것으로 예약을 원했고 주문한 방을 보니 3개의 욕조 사용 가능이라고 되어 있고 확정 메일로 보내온 사진도 방안에 욕조가 있는 것이어서 현지에 왔더니, 2층 방에 욕조 없는 트윈 룸을 신청한 것이라 하였다. 왜 사진과 실제가 다르냐고 항의 했으나 그것은 자기들도 모른다고 함. 거의 2시간 30분동안 체크인을 못하고 hotels.com 과 베테이 하루키 직원과의 실랑이 끝에 hotels.com 이 베테이 하루키 측에 일부 보상을 요구하기로 하고 지내기로 함.
- 대응 느리고, 문의에 대한 답변도 명확치 못해 한국인이 예약하기에는 여러가지 어려움.
- 음식 (5점/5점)
- 2박 머무르며 저녁 2번 아침 2번을 먹었는데 만족함.
- 직원 친절도 (5점/5점)
- 미안해서 그런지 전반적으로 친절함
- 위치 (2점/5점)
- 벳푸 역과 15분택시 거리로 주변의 볼것이 없고 시내로 나오기 불편함
- 단지, 도보로 15분 거리에 관광지 있음.
- 시설 (3점/5점)
- 전반적으로 낡은 느낌이나 일본 가정 체험하려면 무난함
- 공용 욕조는 무리없이 사용 가능
- 총평 (2점/5점)
- 2박에 2명 머무르는 데 아침,저녁 포함한 가격이 80만원을 넘는다면 구지 이곳을 선택할 필요는 없을 듯 하다. 이 가격에 가성비 좋은 료칸은 충분히 있다고 본다. 뷰도 특히 좋지 않은 이곳 동네에 위치한 2층 트윈 방에서 1박에 40만원을 사용하느니 다른 곳을 추천해 본다.
- 애초에 원했던 것은 방에 욕조가 있는 것으로 예약을 원했고 주문한 방을 보니 3개의 욕조 사용 가능이라고 되어 있고 확정 메일로 보내온 사진도 방안에 욕조가 있는 것이어서 현지에 왔더니, 2층 방에 욕조 없는 트윈 룸을 신청한 것이라 하였다. 왜 사진과 실제가 다르냐고 항의 했으나 그것은 자기들도 모른다고 함. 거의 2시간 30분동안 체크인을 못하고 hotels.com 과 베테이 하루키 직원과의 실랑이 끝에 hotels.com 이 베테이 하루키 측에 일부 보상을 요구하기로 하고 지내기로 함.
- 대응 느리고, 문의에 대한 답변도 명확치 못해 한국인이 예약하기에는 여러가지 어려움.
- 음식 (5점/5점)
- 2박 머무르며 저녁 2번 아침 2번을 먹었는데 만족함.
- 직원 친절도 (5점/5점)
- 미안해서 그런지 전반적으로 친절함
- 위치 (2점/5점)
- 벳푸 역과 15분택시 거리로 주변의 볼것이 없고 시내로 나오기 불편함
- 단지, 도보로 15분 거리에 관광지 있음.
- 시설 (3점/5점)
- 전반적으로 낡은 느낌이나 일본 가정 체험하려면 무난함
- 공용 욕조는 무리없이 사용 가능
- 총평 (2점/5점)
- 2박에 2명 머무르는 데 아침,저녁 포함한 가격이 80만원을 넘는다면 구지 이곳을 선택할 필요는 없을 듯 하다. 이 가격에 가성비 좋은 료칸은 충분히 있다고 본다. 뷰도 특히 좋지 않은 이곳 동네에 위치한 2층 트윈 방에서 1박에 40만원을 사용하느니 다른 곳을 추천해 본다.
CHUNG-YU
服務人員親切，距離地獄めぐり走路可到達
??
駐車場が停めにくかった。あとは文句なし。
Keisuke
・天井照明に蜘蛛の巣が張っていた
・貸切風呂が想定していたよりも狭かった
・机の上に埃があった
・貸切風呂が想定していたよりも狭かった
・机の上に埃があった
Shinichi
スタッフからの現地情報が不十分。
時間を大分ロスした。
時間を大分ロスした。
SEIICHI
和の雰囲気がとても良かった
家族との宿泊はとても良いと思う。
家族との宿泊はとても良いと思う。
rie
食事も期待して参りましたが、期待するものではなく残念。
朝食のお弁当箱もほこりがあり、衛生面でも気になります。
スタッフの方は頑張ってくださってましたが、色々気になるお宿でした。
朝食のお弁当箱もほこりがあり、衛生面でも気になります。
スタッフの方は頑張ってくださってましたが、色々気になるお宿でした。
Verified traveler
宿泊の感想
カスタマーサービスが良かった。
部屋は壁が薄いかもしれない。
気にしない人はそんなかもしれない。
貸切風呂は次がいなければゆっくり入れる。妻は2時間ほど入ってた。
部屋は壁が薄いかもしれない。
気にしない人はそんなかもしれない。
貸切風呂は次がいなければゆっくり入れる。妻は2時間ほど入ってた。
Yoshinori
料理が大変美味しかったです。また、接客が行き届いており大変満足しました。
Verified traveler
趣のある綺麗な良い旅館
初めて長崎旅行でこちらの旅館にきました。駅からタクシーで10分程度かかります。
駅から少し遠いので自分は良いですが送迎とかが無いと文句言いそうな人はいるかもです。
外観は趣のある良い旅館です。スタッフも笑顔で丁寧な対応で良かったです。
ご飯の対応も臨機応変に対応して頂いて大変助かりました。
一番は部屋に温泉があり大変良かったです。
トータル大満足でいい1年が過ごせそうです。
駅から少し遠いので自分は良いですが送迎とかが無いと文句言いそうな人はいるかもです。
外観は趣のある良い旅館です。スタッフも笑顔で丁寧な対応で良かったです。
ご飯の対応も臨機応変に対応して頂いて大変助かりました。
一番は部屋に温泉があり大変良かったです。
トータル大満足でいい1年が過ごせそうです。
Karen
部屋付露天風呂は時間や他のお客さんを気にせず利用できるのが良いですね。スタッフの方々も皆さんとても親切でした。
Verified traveler
温泉が堪能できました
貸切の個室温泉が3つあり、少なくとも1つは必ず空いていたので、いつでものんびり入浴できました。談話室のフルーツ水サービスや、客室内のソフトドリンク無料サービスも気が利いていると感じました。部屋食なのもいまの時期は安心です。
Ai
親切にご対応頂き感謝していますが、部屋と貸切風呂が写真でのイメージとは異なりました。特に風呂場は、２箇所の貸切風呂でシャワーが壊れていましたし、湯船がとても汚くて不衛生でした。環境面が期待値以下で、残念でした…
Hideto
こじんまりした木造2階建ての旅館でした。食事なしの素泊まりでしたが、サービスに不満はありませんでした。ただお風呂が暑すぎたり、温かったりで残念でした。
HIROMI
良かったです!!
他の宿泊者の方達と合わないよう工夫されていて、自分たち2人で気にすることなくゆっくりした時間を過ごすことが出来ました!!
Ren
スタッフの方の対応が良く気持ちよく過ごすことができました。また、利用したいと考えています。
Verified traveler
Quite location, nice food and friendly staff. We got an upgrade to a room with private bath which is an in-room onsen.
Verified traveler
スタッフの方々が、親切で、礼儀正しく、程よくフレンドリーで気持ちよく過ごせました。温泉の泉質も良く、貸切風呂は予約無しで利用できるところも便利でした。
Ling
整體很舒服，員工十分十分有善，很欣賞員工的態度！唯一是溫泉在户外，縱使關了所有窗，晚上開燈仍會有很多小蟲飛在燈附近，令我們不能在晚上浸溫泉，有點可惜。
Verified traveler
貸切風呂が三箇所あり、どれも気持ちよく入れました。
Verified traveler
スタッフが親切かつ丁寧。雰囲気のある貸切風呂が印象的
スタッフがとても親切、丁寧で大変居心地の良いひと時を過ごすことが出来ました。お風呂は貸切で三種類あり、それぞれ雰囲気のある空間。施設はお風呂もお部屋もロビー等も清潔。住宅地の中にあるこじんまりとした旅館ですが、また泊まりたい旅館です。
Location & surroundings
Bettei Haruki
4 kumi, Shinbeppu, Beppu, Beppu, Japan
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Bettei Haruki
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