Alisa Premier Cruise

10/10

Exceptional

16 Apr 2024

Robert

I did the 1 night cruise and the whole experience was excellent. The administration (Anna) was very friendly and efficient and the logistics for the shuttle were clear. Once on board, the staff were very kind and attentive, the cabin was comfortable and the food was delicious. I enjoyed the excursions, particularly the caves and hiking. Would recommend to others. 5/5

Leisure

10/10

Exceptional

21 Feb 2020

Joe

The ship was very clean and the room was well equipped with a shower, bathtub and good tv channels. Our tour guide Thuy was very knowledgeable.

Leisure Partner

10/10

Exceptional

19 Feb 2020

Elaine

Great onboard crew and lovely boat!

John and his crew were very warm and welcoming. They made sure we had a good time and enjoyed our time out on Ha Long Bay. Our activities guide, Thuy, was great. She took the group on the two island excursions off the boat.

The food onboard was delicious. We got a room with a balcony. Very relaxing as we enjoyed the view.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2020

NARI

Excellent

The shuttle came to my accommodation in Hanoi and was comfy enough. The activities were fun: taichi, making spring rolls, kayaking, and climbing up the cliff with a bit of beaching. The foods were all good. Plus, our guide was Robert and he guided well talking about vietnamese food, culture and stuff. He made the friendly atmosphere during the journey with a big smile all the time.

Partner

10/10

Exceptional

07 Jan 2020

Daniel

Comfortable introduction to Halong Bay

Comfortable trip to Halong Bay on a ship in good modern condition. Staff was friendly all around and food was of good quality.
Unfortunately you only find out your cabin at boarding, as engine room noise various significantly depending on cabin location, e.g. lower deck. Luckily the engines are switched off at night when the ship is at anchor close to TiTop Island. The schedule is relatively tight but all excursions were worthwhile and should not be missed.
Booking a 2nd night makes little sense as one only repeats the same course as on day one, but so far there seem to be no dedicated 2-night cruises. Overall the service and quality of the cruise reflect the relatively higher price, but it is worth it.

Friends_and_family Family

8/10

Excellent

25 Dec 2019

Verified traveler

3 star experience

The boat seemed a bit run down. We went on the Premier cruise but we saw another Alisa boat which looked newer (from the outside anyway). There was a leek in the bathroom, the spa bath was very small, toilet seat was wobbly, bed was too hard. But it had all the essentials albeit, quite basic. The activities were good and so was the food! Main thing was kids enjoyed themselves

Friends_and_family Family

8/10

Excellent

20 Dec 2019

Verified traveler

I expected more for more than USD350 trip. It was good but expensive. You need to pay extra to get to ha long bay - usd 170

Leisure Partner

10/10

Exceptional

10 Dec 2019

nitin

Alisa premier is excellent small cruise

Alisa premier is an excellent small cruise with friendly staff and clean and beautiful rooms. My only regret is that I booked it for one night. Going back with some good memories

Partner

10/10

Exceptional

09 Dec 2019

Verified traveler

Excellent service, accommodating staff who went the extra mile to cater to our needs. Keep up the great work!

Leisure Partner

10/10

Exceptional

19 Nov 2019

Radhakrishnan

Cruise was amazing and with help of Anna logistic was arranged nicely.
thank you very much

Friends_and_family Family

10/10

Exceptional

15 Oct 2019

Phin

good cruise

Love this cruise. We had a cabin with a private balcony. It was very clean and comfortable. The bathroom was surprisingly big. Love the expedition to the cave. Nancy was very helpful in getting us transportation to and from our hotel to the cruise ship and Robert, our guide, was also very good.

Partner

10/10

Exceptional

29 Sep 2019

Daniel

We had a great time on the Alisa premier boat! Everything is clean, staff is very attentive, and you can tel it is one of the nicer boats on the water that doesn’t break the bank. I recommend this cruise, especially for couples and those not looking for a party boat. Nancy was great with helping us get everything figured out and assuring that we would get to the boat on time. Everything went very smoothly

Leisure Friends

10/10

Exceptional

03 Sep 2019

Randi

We loved this cruise. The room was small but very comfortable. Lunch, dinner and breakfast were all delicious. The staff was lovely and did all they could to enhance our experience. When we mentioned that we did not want to eat uncooked vegetables the kitchen staff made us a special plate of cooked vegetables. We especially enjoyed the activities and our tour guide. We went to a wonderful cave, a pearl farm and an incredible beach. Thank you Alisa Premier Cruise!

Partner

10/10

Exceptional

01 Sep 2019

Michael

Best cruise in Ha Long Bay

Everything was fabulous, from Nancy who looked after the booking details to the fabulous crew who went out of there way to make us comfortable.

Partner

8/10

Excellent

21 Aug 2019

MD

Value for money

The trip was very good and enjoyable. We booked for a 2D1N trip for Halong Bay. The assistance from NANCY was very helpful. The view from the room was excellent. The bath was superb with jacuzzi and bathtub. The crew on board did their best and we were impressed. The only thing I would suggest is to lower their transfer cost. At present, it is 35USD, which I believe can be 20~25USD. I would recommend them to anyone wishing to visit Halong Bay soon.

Partner

10/10

Exceptional

16 Aug 2019

SAMRAN

Beautiful Cruise

I loved our stay. The staff were so friendly. Nancy was so helpful - she helped us organise our transfers and made sure everything went through smoothly. I was stuck in hong kong due to airport strikes however Nancy was texting me with her concerns and was very kind.
we loved the room and the views were amazing.
the food was incredible - i packed my own food just incase the food was not good however I need not have bothered.
the staff are so friendly.
i loved our tour guide Nancy! she was so funny and knowledgable. the caves were incredible.
i would 100% recommend.

Friends_and_family Family

10/10

Exceptional

27 Jun 2019

Jason

Nice people
Nice trip
Enjoyed good experience with others.

Friends_and_family Family

4/10

Poor

27 Apr 2019

Jc

We bought the round trip transportation hanoi-halong. The bus pick us up 40 mins later than promised. Took 4 hrs to get to the pier, it's only about 110 km. They forced us to stop at a ripoff shopping place for 30 mins both way. The ac on the bus is not effective,it's hot as hell. After we finished the cruise,we had to wait one and half hours for the bus. We were on the two day tour. The 2nd day basically has one hour of tour time where we when to an island where you can hike to the top to take some pictures. There is a little beach,but the water in the whole halong bay don't look inviting to me and looks dirty from all these pollution. I don't think this trip is worth it. The scenery in halong is way over rated. I would not recommend anyone to go.

Leisure Family

10/10

Exceptional

08 Apr 2019

Verified traveler

Alisa Premier Cruise was a lovely trip with excellent service, great food and activities and well-appointed facilities.
We were picked up by a luxury van from our hotel in Hanoi and were driven to Halong to meet the cruise. Check in was smooth and we had a tasty buffet lunch as we headed out to our first location at

10/10

Exceptional

10 Mar 2019

Shane

The cruise was very clean.
Buffet lunch and breakfast were good.
Dinner served was customised to my liking because the staff took the initiative to ask if i had any food allergies. I couldnt eat seafood so customised dishes were served to me instead of the seafood vietnamese dishes which was served to my wife and rest of the guest.
Room was clean, and our private balcony was incredible.
Manager of the cruise also made sure we were comfortable and enjoy the night.
To me, halong bay wasnt the star of the day. It was the cruise and the staffs on board. Thank you

Leisure Partner

8/10

Excellent

09 Mar 2019

Verified traveler

Premier would have been better but still very good.

Leisure Partner

10/10

Exceptional

27 Feb 2019

Verified traveler

Good service and activities. The room with balcony is very nice. The staff are very friendly.

Leisure Family

10/10

Exceptional

09 Feb 2019

Jaehong

Good!

Overall the service of this cruise is literally awesome. The only thing that needs to be improved is the cleanness of the public toilet on the cruise.

Family

10/10

Exceptional

21 Jan 2019

Eddy

Food is very good. Organization of cruise like swiss clockwork. Very good value for money . Highly recommended !!!

Leisure Partner

6/10

Pleasant

15 Jan 2019

Bernardo

It was ok in general, the weather did not help. It was ok, food ok, dinner ok, activities ok... nothing wow as we expected. They could get more international food thou and we booked a 2 night tour, the second day they put us in a smaller boat because they have to go and pick the new ones(so they use the same boat for one or two nights) and in that second boat the food you get is different, not buffet to choose from and was not that good, we didn’t like that. If I could choose again, would definitely do only one night

Leisure Family_with_children

10/10

Exceptional

13 Jan 2019

Michael

Alisa cruise on Halong Bay

It was a great experience with interesting cave excursions and fun kayaking. The boat is fantastic and the staff are all lovely and very helpful. Squid fishing at night was fun too.

Family

10/10

Exceptional

23 Dec 2018

Verified traveler

Beautiful luxury cruise. Activities were really good and ha long bay is stunning. Drinks were expensive compared to hanoi. Journey from hanoi to ha long bay is 4 hours in a coach and then at least 1.5 hours waiting to board. It would be good to do a three day cruuse to have more time in ha long bay.

10/10

Exceptional

10 Dec 2018

Bonnie

I can't say enough nice things about Alisa Premier Cruise and its wonderful crew! Took me weeks to research the cruise that would fit all our requirements without breaking the bank. Because it was quite a splurge for us (we are normally budget travelers but decided to make an exception because we were celebrating my birthday), I worried if Alisa would live up to the hype. But it did that and so much more! Our room with the balcony was absolutely beautiful. The staff were friendly and welcoming and so hard-working. Cheers especially to Alex, Three, Anna (who coordinated everything) and the chef who kept churning out amazing meals. We stayed for 2 nights so we wouldn't have to cram everything in 2 days, and we were glad because it made for a very relaxing vacation and we were able to enjoy all the thoughtful details. Their birthday surprise was also incredibly sweet, funny, and delightful. In short, the facilities were superb but it was the crew who made it even more special. Highly recommended and would definitely stay again!

10/10

Exceptional

16 Nov 2018

Carolyn

Wonderful 2 nights cruise

The cruise and staff were awesome. The cabin was decorated nicely and had a private balcony. On the second day of the two night cruise, you leave the main boat and spend eight hours on a smaller day cruise. It was a great day spent kayaking, swimming, visiting a pearl farm and a cave and just relaxing. Food was fabulous and the staff made us feel special . The boat anchors in the same spot both nights.

Partner

8/10

Excellent

10 Nov 2018

Va

The cabin is very good, spacios,and new, exactly as shown on web, the jacuzzi in the bathroom was terrific. Very disappointed with food, the food very bland, not tasty at all, possibly try to please western people, particularly the horrible fried rice. Luckily, the dessert, cake and pastries were good, up to standard. The arranged transfer with shared van was very good, punctual and new car. If the food was good, this cruise will be terrific.

10/10

Exceptional

27 Oct 2018

Jason

Expensive but worth it for the experience. 2 days 1 night is a bit short but 3 days 2 nights is just the right duration for the cruise.

10/10

Exceptional

20 Oct 2018

Lim

Good View, Service & nice food

My family has an enjoyable & great trip with Alisa Premier Cruise.
Like to specially thanks Nancy for the trip coordination & follow-up to ensure we have a smooth & pleasant trip.
Also, a special thanks to Alex(Bui Tuan), assistant manager of Alisa Premier Cruise, who is very friendly & take notice of little details. He took the initiative to offer my son a plate of chicken chop when he saw my son does not eat oyster.
I would recommend Alisa Premier Cruise to anyone.

8/10

Excellent

19 Oct 2018

Verified traveler

it was great. I loved our room. but I think if I go back, I'd love to use 2nd floor. 1st floor was good as well, and I loved that bathturb. but it's too close to sea... sometimes, we can met some boat in front of our balcony.

10/10

Exceptional

12 Oct 2018

Ewan

Halong Bay Cruise 2 nights

We went on this 2 night cruise with Alisa Premier and it could not have been better. Organised with emails from the company in advance of the trip without any real complications. Arranged to pick us up in Hanoi in an amazing limousine bus which actually was really comfortable and pleasant. Long journey of 3hrs 30 to the bay but welcomed aboard the boat and shown to our cabin after a delicious lunch. Went kayaking and then had a three course meal. Next day we were transferred to a day boat after breakfast and again toured the bay stopping at a cave and a pearl farm with more kayaking. The food at all times was amazing even on the day boat. I have a nut allergy and my partner is vegetarian but the crew saw to all our needs. This cruise was amazing and I couldn’t recommend it highly enough. The only negative is that although all the meals are included (and there are a lot of high quality meals!) the drinks were not and this ended up quite an added expense. Only about £60 which isn’t too bad. I would 100% recommend this cruise without any hesitation and enjoyed every minute of it.

Partner

10/10

Exceptional

01 Sep 2018

Dariusz

Luxury on the water

We booked 2D/1N cruise and we were so happy to do it as Alice Premier Cruise made the Halong Bay experience worth it. The ship is quit new, has spacious and luxury rooms with AC, hot tub and shower. The view on the Bay from your room is just breathtaking, beds are very comfy. The service onboard was truly 5-star and the food (breakfast, lunch, dinner and brunch) fresh prepared and tasty. We had activities going through all day (kayaking, caves, cooking class demonstration) however we missed little bit some attractions in the evening were we had only squid fishing possibility. Check in and check out was bit chaotically done, however in general we were touched with all The cop many offered to the quest and we highly recommend Alice Premier Cruise to explore Halong Bay

Partner

10/10

Exceptional

16 Aug 2018

Verified traveler

It was fantastic. I satisfied one night in Alisa Premier Cruise absolutly.

10/10

Exceptional

27 Jul 2018

Erica

I don’t even know were to start... the Cruise is beautiful, very confortable and perfect to enjoy the beauty of Halong Bay. Staff is AWESOME they even made us a beautiful honeymoon surprise so perfect! Thanks to all the staff, especially James the manager that was worried about us every minute. Thuy was also great and really sweet and really every member of the staff. No doubt I’ll choose Alisa Cruises if we ever come back

8/10

Excellent

20 Jul 2018

Worldtraveler45

Friendly and helpful staff. Food was terrific. Room was what we expected from the photos online. Tours and activities were standard. Transfers to and from the dock to your hotel could be improved. Lots of waiting around. However, I would definitely recommend Alisa Premeir to travelers looking for a more high-end Halong Bay experience.

10/10

Exceptional

04 Jul 2018

Laurynas

Top class

The best cruise in the bay by the mile. Can't recommend enough. Superb experience.

Partner

10/10

Exceptional

04 Jul 2018

Verified traveler

Ha Long Bay

The best short vacation to Ha Long Bay. The cruise ship, the staffs, the services and the cabin are excellent.

10/10

Exceptional

28 May 2018

Simon

Take me back to Halong Bay!

Amazing trip from start to finish, good value for money to! Could not fault the cruise or staff, particularly Lucy who made us feel very welcome.

Partner

10/10

Exceptional

22 May 2018

Thanh

Outstanding

Great service, good food and friendly crews. Definitely recommend it to anyone

Family

10/10

Exceptional

13 May 2018

Verified traveler

Nice cabin & nice people

It was an amazing experience with Alisa Premier Cruise. We had very lovely stay and massive thank to all of the cruise member to be so generous & helpful.
All of the food arrangements were perfectly on time so yummy. Would love to extend our stay longer and full our beltly with all of this beautiful & delicious food.

10 out of 10

Partner

10/10

Exceptional

11 May 2018

Verified traveler

Enjoyable

Really Enjoyed our vacation Alisa Premier Cruise. Our room was very clean and available with private balcony which feature that we loved the most. Food and staff in the restaurant werr amazing. Always gave us a good attention for whateger we want based on our reaction.

Very accommodating and please keep it up! Very good job

Partner

10/10

Exceptional

01 May 2018

Verified traveler

What a moment

Loved every single min with Alisa Premier Cruise team and much appreciation to everybody to try their best during our stay. We had nothing to worry or complaint and definitely this was our highlight for our Vietnam trip and what a wonderful way to end our trip in Vietnam. Cabin was clean, staff were polite and helpful, yummy food and amazing Halong beauty.

Partner

10/10

Exceptional

01 May 2018

Verified traveler

Memorable Experience

Head to toe, start to the end we had a memorable experience on boat and special thank to Alex and his team. Loved our cabin with private balcony which was really neat during our whole stay. Food was excellent and we really enjoyed the cooking class. Overall would love to recommend

Partner

10/10

Exceptional

10 Apr 2018

Verified traveler

Massive Surprise

This cruise basically stood out for a reason and we are glad that we have made a right decision for this wonderful trip in Vietnam. Very processional service and people always gave us a big smile during our entire trip from the start to the end. This definitely our special time and a highlight for our trip.

Partner

10/10

Exceptional

03 Apr 2018

Verified traveler

Such a lovely stay with cool view from our cabin. Enjoy the cooking class and yummy dinner. The itinerary is a bit rush but overall it covers mostly destinations we wanted to see.

10/10

Exceptional

03 Apr 2018

Verified traveler

BIG WOW

Glad we chose this cruise over few other options and turned out it was an amazing trip. Thank for the special room decoration and upgrade from our original booking. Could not ask for more from this team and always love to recommend.

Partner

10/10

Exceptional

01 Apr 2018

Richard

View, Hiking, Cave Tours and Tai Chi

All the staffs were friendly. There is enough activities to fill the time. The guide Alex was excellent. He was the tour guide and the tai chi master.

Family

10/10

Exceptional

30 Mar 2018

Verified traveler

2nd to None

What s memorable trip with Alisa Premier Cruise. Brilliant service with topnotch staff, food quality and cabin. Perfect combination gave us such a lovely stay and would not hesitate to come back here with more friends next time. A+ for the reservation team

Family

10/10

Exceptional

30 Mar 2018

Jisu

My Alisa

Ideal choice since the begin until the end without any doubt. Meals were very delicious and would be perfect if we can get free cup of water but it is not a big deal. Our room was big and neat, very good to take selfie :)

Partner

10/10

Exceptional

29 Mar 2018

Michelle

Fantastic Cruise

Alisa premier cruise was fantastic from the luxurious cabins to the food which was plentiful, fresh and delicious. Friendly fun staff who went out of their way to please.

Partner

10/10

Exceptional

27 Mar 2018

Verified traveler

Everything that we could have hoped for.

Great experience. Staff were fantastic. Nothing was too much trouble. The rooms were clean and comfortable and we only wished that we could have stayed longer

10/10

Exceptional

25 Mar 2018

satomi

Alisa Premier Cruise Love

We love everything about Alisa Premier Cruise - Staff, Cabin and the delicious foods. Safe and smooth transfer service from our Hotel in Hanoi cruise location. Love the private view from our cabin and special dinner option. Tourguide & Cruise Manager were really helpful, informative and friendly. No doubt or send thought to recommend this cruise to other.

Partner

10/10

Exceptional

23 Mar 2018

Verified traveler

Alisa is the best cruise in Halong Bay

Fantastic 5 star boat with friendly enthusiastic staff. The cabin was decent with private balcony and large bathroom attached with luxury Jacuzzi. The cabins and all other parts are exactly as the photos.
Food was supers and very interesting activities.

Family

10/10

Exceptional

23 Mar 2018

Verified traveler

Perfect in all for a real 5 star cruise

The experience in the cruise is overall positive and pleasant for a luxury 5 star cruise. Food, cabin and service are all quite decent, plenty of food served, very fresh and delicious. The staff at Alisa cruise were excellent, very accommodating and friendly. We stayed in very beautiful Senior Suite which has private balcony and luxury Jacuzzi bathtub plus standing bath separately. Pick up service and operator staff were helpful and professional. For the price we paid Alisa Premier must be the best 5 star cruise in Halong Bay now. Free wifi in luxury limousine shuttle bus from Hanoi.

Partner

10/10

Exceptional

22 Mar 2018

Rorrosol

Great experience! Great staff, very clean and the food was great!

8/10

Excellent

20 Mar 2018

Verified traveler

Beautiful scenery and friendly staff, especially Mr. Robert, guide, and Mr. Dung, driver

Family

10/10

Exceptional

07 Mar 2018

Verified traveler

A++ For Alisa Premier Cruise

A+ For A Team - Alisa Premier Cruise , without any hesitate we would love recommend this cruise to any family and friends out there. A++ for Alisa Premier Cruise teamwork, efforts. We loved the cabin, the bed and the beautiful private balcony. The food was amazing with impressive taste and large menu. Halong is a stunning world nature beauty - what a great life time travel experience with Alisa Premier Cruise Team !

Family

10/10

Exceptional

06 Mar 2018

Verified traveler

Alisa Premier is the best luxury 5 star in Halong

For sure Alisa Premier is the best 5 star cruise in Halong Bay. There were many other cruises there but Alisa Premier. was the best among. Everything was perfect, beautiful room with private balcony and amazing food

Partner

6/10

Pleasant

29 Jan 2018

Mike

Halong Bay is magnificent

Overall it was an amazing experience. The cruise itself runs on a tight schedule, which works for some. There are plenty of activities for your short stay. What I didnt like was that you are almost forced to share any meal on a table of 4. If you are travelling as a duo this means you will have to share your table for every meal. Not a big
issue but sometimes you just want your own time and not some forced small talk.

10/10

Exceptional

24 Jan 2018

Emerson

Super nice and new cruise

Friendly staff , clean cruise , nice food , recommend to everyone.

8/10

Excellent

05 Jan 2018

Verified traveler

Misleading check-in time provided by Expedia

Overall experience was still good - however Expedia provide wrong check in time after 2pm to 3pm instead of the cruise actually leave at 12:30pm.

We had to spend an additional USD$85 to be paid for getting a speed boat to send us to the Alisa Cruise.

The manager of the cruise didn't have our record - however he try his best to accommodate us when I finally ascend to the cruise after 4pm.

The staff were all well trained and polite. Only a handful of them speak English. The programmes were well organised.

The food served was above average and additional cost for beverages like beer or liquor.

10/10

Exceptional

31 Dec 2017

Verified traveler

The best 5 star boat not only in Vietnam

Our cruise was amazing. The bay is stunningly beautiful and the trip with Alisa Cruise was perfect and excellent. We went on a romantic gateway, but for solo travelers and families can have a great times here too. The mix between time on boat and activities were well balanced and the activities were very interesting and also mixed to suit most people. The cabin and restaurant were beautiful. On boat there were so many places to relax and enjoy. We agreed Alisa Premier is the best and the nicest 5 star boat in Halong Bay.

Partner

10/10

Exceptional

29 Dec 2017

Verified traveler

Best and most beautiful boat in Halong Bay

Alisa Premier Cruise is the best and the most beautiful boat in Halong Bay. The transfers, waiting lounge, cabin, staff and food were perfect. We had a great trip with them and highly recommend this boat.

Partner

10/10

Exceptional

27 Dec 2017

Verified traveler

Nicer than 5 star hotel in mainland

This boat is the brand new and the best boats in Halong Bay when we have seen many other passing by and for sure Alisa Premier is the best among hundred boats there. The cabin, food, staff, kayaking, cooking class... were amazing. We wish to spend 3 days and 2 nights much better than just 2 days 1 night. Do not expect the Internet on boat because they must use the mobile network so will be the same for all boats in Halong Bay.

Family

10/10

Exceptional

27 Dec 2017

Verified traveler

New and luxury- real 5 star boat

This is the nicest and clean boat which can be strongly recommended. Nice room, clean and friendly staff. highly recommended for a five star cruise for couple and family travelers. P/S: Senior Suite Private Balcony.

Family

8/10

Excellent

26 Dec 2017

Verified traveler

Beautiful Location, Nice Cruise Ship

We did a one day cruise to around Halong Bay on Alisa Premiere cruise line. I booked three rooms, for the six of us through Expedia, and upon booking it said that to contact the cruise company to provide them with the passport details - this has to be done 24 hours before arrival. Unfortunately neither Alisa Cruise or Expedia provided u the contact email to send the passport information for all the travelers. Additionally there is no information provided to obtain transportation from Hanoi to Halong Bay and back via Alisa - I know that they have a bus that does transport to and fro as I saw the bus at the cruise terminal, but we were not provided any information and the cruise line also did not contact us to offer this option. kind of weird. We did arrange transportation upon arrival at the Hanoi airport - there is a travel agency there - they were great and reasonable. The return cost in a private van for the six of us was about $260. What was really good was that upon returning to the dock - early (11AM) - our van was ready for us, while all the other folks had to wait for the bus to arrive at noon and then depart - very convenient for us to arrange for a private transportation.

10/10

Exceptional

21 Dec 2017

Verified traveler

The best 5 star cruise boat in Halong Bay in 2017

This boat provide an excellent trip with very interesting itinerary. We had awesome trip with the most beautiful boat when we saw all other boats passing by. The cabin looks beautifully and romantic with private balcony. Food is varieties and delicious. We had really great trip and highly recommend to all my friends.

Partner

8/10

Excellent

20 Dec 2017

tara

Beautiful boat and helpful staff

The boat and staff were great and the food was very good for our family. My only compliant is regarding the excursions. All the boats in the bay seem to stop at Ti Tip Island at the same time. There were so many people we could barely even move up the stairs. We were on a 2 night cruise and had to leave the boat in the second day for 8 hrs while they returned to the harbour to pick up more passengers. An excursion for kayaking (for the second time) and visiting a pearl farm were arranged. Too long of a day. Would’ve rather been relaxing on the boat which we paid for. No wifi available for passengers the during entire cruise, although staff appeared to have it throughout.

8/10

Excellent

19 Dec 2017

KEE GIAP

Amazing

It was amazing.

Partner

10/10

Exceptional

16 Dec 2017

POMMY

Beautiful Alisa Cruise

Alisa Premier Cruise is the best boat in Halong Bay when comparing with other we saw. We had a great trip and everything was just perfect. Delicious food, so friendly staff and nice & clean cabin. Confident to recommend this boat.

10/10

Exceptional

15 Dec 2017

Joonas

Best real 5 star in Halong Bay for sure

We really enjoyed our cruise with Alisa Premier Cruise on Halong Bay recently. Thank you to the crew from driver, manager, tour guide, servers... and sightseeing in the bay for their hospitality and make our trip joyous trip. Alisa Premier is the nicest 5 star cruise for our opinion when we saw all other cruises with much lower quality from outside. The Alisa cruise 's brand new and look luxury and spotless. We will definitely come back again for sure.
- Wifi is weak because using mobile signal on bay with mountains surroundings and this is not their mistake and this is the same for all other cruises on bay ( different with hotels on land when they can use the cable Internet)

Partner

10/10

Exceptional

13 Dec 2017

Verified traveler

very good . Wi-Fi is avaialable but actually can't use due to too slow/limitted capacity.

Partner

10/10

Exceptional

07 Dec 2017

JIN SEOK

Wonderful Experience

What a beautiful cruise with excellent service. Very peaceful the boat was just amazing the food was like an art experience just amazing cooking class courses. Plenty of thinks to do or just relax it is up to you. We had a balcony cabin with luxury facilities. Perfect balance between relaxing boat time and excursions. Food was also great! What a wonderful friendly 5 star cruising boat. We went two days and 1 night and would recommend this cruise.

Partner

10/10

Exceptional

03 Dec 2017

MASAHIRO

Super cruise ship for Alisa Premier Cruise

The ship is just fantastic from beginning to the end without any small problems. Transferring from Hanoi to Halong Bay and back by limousine shuttle bus which is very comfortable and relaxed.
The ship itself is splendid, brand-new and being the most beautiful in Halong Bay now. The food is amazing and varieties. All the staff is helpful and polite and could not ask for more. The cabin is decorated in cozy and luxury style with Jacuzzi bathtub and private balcony. Yes, private balcony is a real positive point because almost others cruises do not have it due to the smaller size. In general we had a great trip on Alisa Premier Cruise and for our opinion this is the most beautiful cruise in Halong Bay now.

Partner

10/10

Exceptional

02 Dec 2017

Elizabeth

Amazing trip on beautiful Alisa boat

Wonderful for Alisa Cruise and we had a great time there and for our opinion Alisa Cruise is the nicest 5 star in Halong bay now.The trip is fantastic! All the facilities on the boat are very nice and activities are well planned. All the staff been very professional and friendly! Love Alisa cruise! Highly recommend

Partner

10/10

Exceptional

30 Nov 2017

Hong

Awesome cruise

Luxurious comfortable cruise! The food is excellent with little wastage and the activities are very well organised and enjoyable. It would be great if they can be more generous in supplying water for both lunch and dinner.

Family

10/10

Exceptional

30 Nov 2017

Han Min

Excellent cruise ship.

Excellent services and comfortable stay. Overall happy with our stay....except WiFi not so strong which is acceptable when cruise at bay.

Family

10/10

Exceptional

28 Nov 2017

Abraham

Marvelous Ha Long Cruise

Nice service, room and ship. There's also a balcony with fantastic view of other cruise ship at night. The service of the crew was very entertaining.

Partner

8/10

Excellent

10 Nov 2017

A

Great staff

Great staff they made the trip, however beware of the trAnsportation to and from the hotel. On the way there we got a great shuttle Ferrari style bus when we arrived to the port we had to wait a whole hour to board the ship which felt like forever because there is nothing to do. Once you board the ship though you forget about the long wait because the staff is so friendly and ship is very nice. Food was pretty good but mostly seafood which is great for me because I love it. Meat option is available just let the chef or staff know. Very accommodating . We asked to switch rooms because we were right behind the kitchen and the staff changed it right away for us. Once getting off the ship though again we had to wait over an hour to get a shuttle back to the hotel. Overall the cruise itself was great but they need to work on th trAnsportation from the hotel and bacn

8/10

Excellent

25 Oct 2017

Regina

It is a great Halong Bay Cruise

It was a great cruise and worth for money. The cruise can accommodate 45 pax. The room is clean and with private balcony. The service of the crew and our guide Robert is amazing. We enjoyed 2 days 1 night stay and the beautiful scenery of Halong bay. We paid for USD 35 for round trip transfer from Hanoi to Halong Bay by Alisa Luxury limousine, the limousine provide comfort seats which will not make you tiring travel 3 1/2 hours journey. Highly recommended ! By the way we are so happy to know new friends from different country.

Partner

8/10

Excellent

25 Oct 2017

Verified traveler

Overrated

Not a new ship as described. Halong Bay is so overcrowded now it is not a pleasant experience. The tour 1day 1 night cruise itinerary are all the same whether you go with a 3 star or 5 star boat. The extra money paid for the Premiere boat is not worth it.

8/10

Excellent

20 Oct 2017

Marie

Good fun

Enjoyable stay, and very memorable experience

Family

10/10

Exceptional

17 Oct 2017

Boun

What a view!

Great staff, great team and host. Mrs. Julia was attentive, nice and her and her team made the cruise and adventures great. We definitely would return.

10/10

Exceptional

07 Oct 2017

Verified traveler

Amazing trip on real 5 star cruise

ALISA PREMIER must be the finest luxury 5 star cruise in Halong Bay in 2017. We had a warm welcome on board from all the staff who were very friendly and helpful throughout the two day cruise we booked. The room was super cozy and clean, the food was top quality and the activities were good and well paced. I would highly recommend to others.

Partner

10/10

Exceptional

05 Oct 2017

Cameron

Fantastic 3 day Halong bay luxury cruise

My girlfriend and I booked this cruise as it had really good reviews and we loved the pictures of the cruise ship. We were picked up by one of their luxury limousine vans which looked like the business class cabin in a plane. It was a very comfortable 4 hour drive to Halong bay.

The boat was probably the best boat in Halong bay we saw (there are loads of them). It looked better than most of the other luxury cruises and had an outside balcony area in every room. With modern and elegant interior, it certainly looked like a 5 star hotel. We loved our room which was very clean and beautiful. The bathroom even had a jacuzzi bath!

All staff on the boat were on the were very friendly, kind and funny. The manager on our boat (Alex) is a really nice gent who worked hard to keep everyone happy.

We thoroughly enjoyed the activities they had organised such as kayaking, squid fishing, Pearl farm village, caves, swimming, karaoke, etc. The food was yummy and they served us a lot of it with 5 course meals for dinner.

All in all this was an amazing cruise in a really beautiful area and would highly recommend it. Special thanks to Alex and his crew for the wonderful service.

Partner

10/10

Exceptional

30 Sep 2017

Yuri

Very nice team, very good service.

They are best in their class. The program itself might be more interesting but it depends on the consumer.

Family

10/10

Exceptional

25 Jun 2017

Stacey Leigh

Wonderful cruise in Halong Bay

Great and luxury for a real 5 star. Beautiful boat and this is the nicest and newest cruise among hundreds boats there.

Partner

10/10

Exceptional

06 Oct 2024

Nils

We had a great time on board! We booked the 3 days cruises, which we highly recommend to everybody. The team was fabulous! We would like a special thank you to Mia, who always provided us with excellent service regarding food and drink during our trip. Also a big thank you to Anna for all the transfer services from Ninh Binh and to Hanoi, vey much appreciated!

10/10

Exceptional

28 Feb 2020

CHENG YI

Very good experience

服務非常棒！行程與導覽也很專業，在船上過的非常愜意。還精心準備慶生，好貼心

Partner

10/10

Exceptional

18 Dec 2019

Hyoungyong

알리사 즐거운 시간이었습니다.

비록 1박이었지만 즐거운 시간이었습니다. 모든 직원들이 친절했습니다. 액티비티도 재밌었고 하롱베이를 느끼는데 부족함이 없었습니다.
식사도 좋았고 룸도 깔끔하고 좋았습니다. 바다라서 실내가 조금 습한 점이 있지만 어느정도 감안해야 할듯합니다. 여자친구가 정말 좋아했습니다. 사진도 많이 찍고 즐거운 시간이었습니다.

Partner

10/10

Exceptional

11 Oct 2019

INHA

식사, 일정, 청결, 친절함 모든것이 좋았습니다
뷔페식 점심이나 저녁 코스요리등 모든 식사가 맛있었고 직원들도 너무나도 친절했습니다! 특히 Nancy라는 직원분이 많이 도와주셔서 너무감사했습니다!

Family

10/10

Exceptional

03 Oct 2019

Verified traveler

超乎cp值的體驗
工作人員都很熱情
餐點也好吃
伴隨下龍灣的景色有著很美好的回憶

Leisure Friends

10/10

Exceptional

30 Sep 2019

Verified traveler

Nice cruise!

We made the cruise with Alisa, senior suite with balcony. Both our agent, Nancy, as well our guide during the transfer and the cruise, Robert, were excellent, always willing to help us.
Good and plenty food and nice excursions also. Fantastic room and superb views from the balcony of the room to Halong Bay.
Thank you!

Partner

10/10

Exceptional

22 Sep 2019

daniel

Fantastic

My wife and I had an amazing stay! Everything was top class:
- tour guide was fantastic
- bus transport from the hotel was perfect (and booking process for that)
- food was great
- room was clean and spacious

Partner

10/10

Exceptional

20 Sep 2019

Verified traveler

Nice trip

It was nice trip. Everything was perfect. Thank you NANCY.

Partner

10/10

Exceptional

18 Sep 2019

Verified traveler

바다에서 움직임 없이 편안하고 그리고 생각보다 일정이 가득 차서 전혀 심심하지 잃았습니다.

Leisure Family

10/10

Exceptional

07 Sep 2019

JUNYOUNG

Must-try Alisa Premier cruise

I really love to stay here on Alisa Premier Cruise. Anna arranged for me my anniversary with my girl friend. It was a such special and unforgettable experience with Alisa ! I booked for one night and I hope to stay here for one more day. Still I remember the great view of Ha Long bay in my eyes. I would come back again with my family again later. Service was good and staffs were so kind. The three meals were also excellent. Roof top terrace on 4th floor was also so beautiful. Thanks again for all the Alisa cruise member and especially for Anna.

Partner