A La Carte Ha Long Bay Managed By Anstay

Important information

• You need to know
  • No pets and no service animals are allowed at this property.
• Special Instructions
  This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. If you arrive at the property after hours, you'll need to check in at an alternate location: [Maria Square, MS05, Pedestrian Quarter, Ha Long City, Quang Ninh 01100, Vietnam]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nIf you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's whatsapp mobile app before check-in. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of VND 150000 at check-out. Information provided by the property may be translated using automated translation tools.
• Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Property Registration Number 5702218084
• Minimal age
  16
• Optional fees
  • Fee for buffet breakfast: approximately VND 80000 for adults and VND 80000 for children
  • Airport shuttle fee: VND 800000 per person (one-way)
  • Airport shuttle fee per child: VND 500000 (from 1 to 4 years old)
  • Pool fee: VND 480000 per day
  • Spa fee: VND 800000 per day

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Spoken Language

  Vietnamese

  English

Nearby attractions