Clarion Inn Harpers Ferry-Charles Town

4/10

Poor

13 Mar 2026

Aimee

Main property appeared clean and well kept. We were housed in building two which smelled in the hallways and very much so in our room: musty, dank and like wet dog. We left after the first night.

10/10

Exceptional

01 Mar 2026

Luis

Yes, excellent service

8/10

Excellent

17 Feb 2026

Luisito

Recently stayed at this location, I would rate as good for its location to the town and the park where you can catch a bus into town, the breakfast was ok not the best, staff was friendly. the room nice some cosmetic issues but clean, was disappointed the pool was closed and wasn't noticed prior to booking my stay since one of the reasons i booked that hotel was the indoor pool. Other than that I enjoyed my stay. If I decided to come back to that location good chance I'll book this hotel as long its all functional.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Dawn

Spotless room awesome breakfast bar and every one was very friendly and helpful.

4/10

Poor

31 Jan 2026

Savannah

Room could’ve been better vacuumed, there was leftover popcorn & trash along the sides of the bed. Our bathtub in our room looked dirty but I believe just stained, & the popcorn ceiling above the shower was peeling/flaking falling into the shower
The heat didn’t seem to be working in the lobby or the restaurant. The office had propane tanks hooked up to propane heaters just to warm them up.
The breakfast yogurt was EXPIRED, orange juice was warm. The waffle batter (after cooked) tasted like it was old from days before!

Friends_and_family Family

8/10

Excellent

21 Jan 2026

David

The property and room show signs of deferred maintenance. The staff was very friendly but stretched a bit thin. Breakfast was ok, however we went out for breakfast the remaining days after finding frozen rolls and foul-tasting OJ the first morning. It was nice to have a comfortable, safe place to stay right next to Harpers Ferry.

8/10

Excellent

19 Jan 2026

Michael

Breakfast okay. Workout area sub par.

Leisure Self

8/10

Excellent

15 Jan 2026

Jessie

Overall, this hotel was clean, quiet, a good option to explore Harper's Ferry.

Leisure Family

6/10

Pleasant

15 Jan 2026

David

The hotel is run down and a bit dirty. The breakfast could use some healthier options. The entrance is a bit dangerous.

10/10

Exceptional

13 Jan 2026

Zachary

The White Horse Tavern was excellent!

2/10

Poor

11 Jan 2026

William

The place is dirty and run down.

Leisure Self

8/10

Excellent

06 Jan 2026

Kelli

Very clean! Great breakfast and very nice staff! Only thing was disappointing that the pool was out of order and the elevator got stuck. So hopefully they resolve these issues, but I would stay again!

Leisure Family

10/10

Exceptional

04 Jan 2026

Rachel

Although the hotel isn’t the most up to date, it was a VERY comfortable stay and every single person we came in contact with was extremely helpful and kind. The front desk staff was in the middle of eating and without hesitation stopped to assist. House keeping brought extra laundry bags to our room within minutes. Breakfast was amazing! The woman making the breakfast and assisting everyone was working her butt off and had a smile on doing it. Very pleased with this place and will be coming back in the future!

Friends_and_family Family

2/10

Poor

02 Jan 2026

Nancy

The property is falling apart. Toilet in room kept clogging.

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Michele

The room was ok, we only needed to sleep there one night. The ajoining resturant was excellent in food and entertainment! Breakfast was awful! We've been

2/10

Poor

01 Jan 2026

Dr Diana

The main building may be nicer, but my daughter and I stayed in building 2 that allowed dogs. It was disgusting. The first room we were in had an odor coming from the heater as though the belt was burning. There was a fuzzy worm/bug on the wall. The bathtub wouldn’t drain and left you standing in a slimy mess. I opened a window to air the room, turned off the heater, and tried to avoid the request to change rooms, but it became so bad that I was concerned it was toxic.

We were given another room. It did not have the problems of the previous room, but there were brown water stains in both toilets and heavily deodorized in a way that felt it was to mask odors.

The staff were nice, but the facilities were horrible.

Pet

10/10

Exceptional

31 Dec 2025

John

My daughter and I planned a trip for snow tubing and chose to stay here. It was wonderful. They have a tavern in hotel where we had dinner. Marcia our waitress was fantastic. The room was very clean and beds super comfortable. If you are going to Harpers Ferry or tubing this is where to stay. Great time

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Bobbie

The most comfortable bed I have ever slept on. Clean rooms. The staff was terrific, very friendly. I will definitely stay there again.

Leisure Self

10/10

Exceptional

29 Dec 2025

Rao

Room was clean, nice view to the nature, staff was great.

8/10

Excellent

29 Dec 2025

Victoria

My only issue was that we could not get into our room initially but they quickly switched rooms ( non functioning lock). The shower head is broken. When I went down at 8 all coffee containers were empty which was a bummer. But the beds were comfortable, we liked the restaurant and the staff was nice

Leisure Family

8/10

Excellent

28 Dec 2025

Richard

The breakfast was too simple but that’s ok. It was just cold in that room.

Friends_and_family Friends

8/10

Excellent

28 Dec 2025

Lauren

Room was clean but there was mold on the privacy curtains which was never addressed despite conversation with front desk. Very dog freindly and would give it a second chance.

Business

10/10

Exceptional

26 Dec 2025

Patricia

No breakfast

Friends_and_family Family

8/10

Excellent

21 Dec 2025

Bonnie

Staff very courteous, room clean & warm, good hot breakfast. Nice Christmas decor in lobby! 🎄😊

10/10

Exceptional

20 Dec 2025

Mouleeswaran

Rooms were clean, staffs were friendly and the breakfast was good.

Leisure Family

8/10

Excellent

14 Dec 2025

Leanne

Nice stay as always. Clean room and nice staff!

Friends_and_family Family

4/10

Poor

04 Dec 2025

Shannon

Convenient location but not worth the safety concerns. We were awoken at 1am to guests yelling in the hallway and lobby, this went on for at least an hour even after the police came. Police were questioning a guest in a room next to us while the screaming drama continued. After a day of travel this impacted our sleep and following day travel. Whatever was happening the screaming lady should have been removed quickly to address her issue and not impact all the guests in the hallway. Mold from a repaired leak in the bathroom ceiling showed the quality of work and the hallway needs some serious attention. Front staff didn't even acknowledge the drama grom the night on checkout. Would not recommend.

Partner

10/10

Exceptional

03 Dec 2025

Ximena

Very nice people in the front desk

Leisure Family

8/10

Excellent

30 Nov 2025

Gena

Good location, nice staff, convenient location

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Paul K.

Nice place to stay for a night while traveling. A little dated, but clean and comfortable. Appreciated the restaurant on site.

Friends_and_family Family

8/10

Excellent

23 Nov 2025

shelly

The room was very clean. The staff was all helpful and friendly

Partner

10/10

Exceptional

20 Nov 2025

Dale

Clean. Good lication.

Partner

8/10

Excellent

18 Nov 2025

julie

Room was very clean and in great condition. Beds were comfortable . Staff was helpful.

Partner

10/10

Exceptional

17 Nov 2025

Jason

Nice convenient hotel. Clean.

Leisure Family

6/10

Pleasant

16 Nov 2025

Steven

Room was sufficent. Slight smell of ??? what? difficult to say. A combo of a 70s hotel that allowed smoking, the constant humidity of an indoor pool outside your second door? Staff was friendly. Place was large, warn-out, but adequate. Halls smelled like a wet dog. Very large breakfast area. Breakfast was typical budget grade offerings, but \"OK\". No hot coco for breakfast was an odd deletion.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Kenneth

The room was spacious and clean and it had a comfortable chair. That’s actually a huge + for me. The front desk was friendly. Breakfast was very good, and the young lady who handled breakfast was a Star!!! She either deserves a raise or a helper. She handled everything to keep a large crowd happy like a champ.

Friends_and_family Family

6/10

Pleasant

05 Nov 2025

Sharon

Overall the stay was good but the room smelled very musty

8/10

Excellent

03 Nov 2025

Melissa

Everything was great except for the mattress that was very uncomfortable. The doors are heavy as well so when someone closes it you can hear it in your room. Could use paint on the doors.

Friends_and_family Family

8/10

Excellent

03 Nov 2025

Mareca

It was standard

10/10

Exceptional

03 Nov 2025

Luis

👍

8/10

Excellent

01 Nov 2025

Lisa

The hotel was nice, great location. A bit worn down, carpets pretty stained. Staff was nice, but there was no ice machines working, they said that they are working on getting them fixed, but we had no ice....would stay again if in the area.

Leisure Partner

10/10

Exceptional

31 Oct 2025

james

Very nice room / staff
Would recommend

Leisure Self

6/10

Pleasant

31 Oct 2025

Richard

Yes

Friends_and_family Family

8/10

Excellent

28 Oct 2025

kevin

Room great hotel good with a good restaurant connected , close to Harper’s ferry visitor center good one stay to visit Harper’s ferry , a great historic site

Leisure

2/10

Poor

28 Oct 2025

Ana

I am very disappointed with this hotel. I specifically paid for a hotel with a pool, and when we arrived the pool was out of service and not heated. They told us it would be fixed the next day, but that never happened during our entire 3-day stay. I requested a partial refund, but they only refunded the pet fee, which was useless since the pool was the only reason I chose this hotel and paid that price.

They also claimed that housekeeping was available upon request, so we asked for fresh towels and room service. No one ever came. We spent three days with overflowing trash, wet towels we had to replace ourselves, and even toilet paper we had to find on our own. The staff was polite, but clearly understaffed; there was only one person for all the rooms.

Breakfast was also a disappointment. On the second day we arrived in the middle of breakfast hours and most items were gone—no juice, no protein, only apples and bread. After 30 minutes they restocked eggs and sausage, but by then we had already finished a very poor breakfast. Several items available the first day, like muffins, were not restocked at all.

The beds were comfortable, but the room was not very clean. The carpet looked dirty, the bathroom was basic and had dead insects on the floor, and the water pressure was very weak. The shower took a long time to heat up.

For the price we paid, this stay was absolutely not worth it in terms of quality and service. There are beautiful cabins nearby for half the price.

Leisure Family

8/10

Excellent

27 Oct 2025

Gary

Clean comfortable and friendly

Leisure

8/10

Excellent

27 Oct 2025

William

overall. my family and I had a great experience. we would stay here again. thank you for all your hard work to make our experience great.

Leisure Family_with_children

10/10

Exceptional

27 Oct 2025

Rafael Eduardo

Clean room and staff is ready to help

Partner

4/10

Poor

27 Oct 2025

Brian

Place needs a hug.

Leisure Friends

10/10

Exceptional

25 Oct 2025

Jillian

Great location, lots of options

Leisure Friends

2/10

Poor

24 Oct 2025

Warren

A place I would not recommend

The hotel in general was not clean. From the outside the windows and outside were so dirty that we thought the hotel was closed. At breakfast the regular coffee and both juices were empty. No one came to refill anything while we were there. The choices were very limited. The elevator was filthy and the windows in the breakfast room were dirty. Some slats in the blinds were open and some were closed. It looked like an abandoned hotel.

Partner

6/10

Pleasant

24 Oct 2025

Karilys

Average budget hotel.

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Mary

Great hotel. 70's decor could use some updating but it was clean. Great location to get to Harpers Ferry National Park. Very reasonable. Would recommend.

Leisure Family

4/10

Poor

22 Oct 2025

Ronald

Our sink faucett dripped for three days although we reported it the 1st night. No hot food for breakfast, because attached restaurant was closed (bugs?)

Partner

8/10

Excellent

20 Oct 2025

Danny

It was close to family

Leisure Partner

8/10

Excellent

19 Oct 2025

Rhonda

The hotel was nice and clean, if not a bit outdated. Our room heating was not working properly so we were moved to another room. The staff was very helpful and tried to make things right. They did. I would recommend this establishment as a place to stay.

Leisure Pet

10/10

Exceptional

18 Oct 2025

bradley

Great staff. Great location. Great restaurant

6/10

Pleasant

15 Oct 2025

Peggy

Our room was on the lowest level, below the lobby level, and had a musty kind of odor. The toilet ran constantly.

Partner

8/10

Excellent

15 Oct 2025

Diana

Good place to stay. Only disappointment was the restaurant was closed for cleaning on October 8-9 during our stay. I wish the website had mentioned this.

8/10

Excellent

15 Oct 2025

Jonathan

Service fine. Well placed outside Harper’s Ferry park.

Friends_and_family Friends

8/10

Excellent

13 Oct 2025

Margaret

We very much enjoyed our stay at the Clarion. It was a cute hotel and the staff was so friendly and attentive to our needs.
Room was clean and comfortable and we felt very safe there. The ice machine on our floor was out of service, but that was not a big deal.
I would stay here again. A comfortable accommodation at a reasonable price.

Leisure Friends

8/10

Excellent

13 Oct 2025

Ruben Dario

Pet friendly, room was clean, and offered breakfast. It was very close to Lower Town Harper's Ferry or the Visitor Center.

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Lauren

Not impressed

Front desk staff not at desk. Waited 10 minutes for someone to show up to check in. Breakfast was minimal, bacon so thin you could see through it and it had no taste. Hallway carpet was old the whole place smelled musty. Based on other reviews I expected better. The room itself was \"not bad\" but the overall condition of the hotel is below average.

Partner

4/10

Poor

10 Oct 2025

Jane

The hotel had good reviews & that's why we booked it online but we were dismayed to arrive and find that the hotel overall was dingy. Broken furniture in our room. Dripping water in sink. Toilet did not flush well. Hallway was very dingy. Beds were okay, linens clean, but hotel was overall rundown. Restaurant was closed for repairs and \"free\" breakfast was basically toast, cereal, yogurt. Expected more for price. Disappointing. Will not stay at a Clarion again.

Leisure Family

10/10

Exceptional

09 Oct 2025

Suzanne

Room was great-parking was always easy and conv. Staff were all very friendly and helpful. This was my 3rd time staying here and was again a wonderful experience.

Friends_and_family Family

6/10

Pleasant

09 Oct 2025

Bruce

No hot breakfast

Leisure Pet

8/10

Excellent

08 Oct 2025

Ann

The room was clean and neat. The front desk staff was pleasant and friendly. I ate in the restaurant for dinner; the waitress who was new got me the wrong order. the breakfast bar and offerings were pretty unappealing. It looked like there was no staff to fun it and the food was minimal. The room itself was sunny and pleasant.

Leisure Self

4/10

Poor

07 Oct 2025

Michael

Poor breakfast facility and food.

8/10

Excellent

05 Oct 2025

Carol

A good, clean, comfortable stay

Leisure Self

10/10

Exceptional

05 Oct 2025

David

way better than we expected in all areas. great service , very clean , very nice attached restaurant

Partner

6/10

Pleasant

05 Oct 2025

Stephany

Toilet barely worked and fridge was broken. Luckily we were only staying one night. Room wasn’t ready when we got there either.

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Paul

La carpetas están viejas y poco sucias

6/10

Pleasant

04 Oct 2025

Rachel

The dog policy online says two dogs under 70lbs but in person we were told one dog under 25lbs. I also booked a king and was put in a room that seemed to be two fulls. I’m not sure if that’s all they had for the dog rooms but no one told me this. We also found underwear in the bathroom when we checked in. Other than these things, it was nicely located, had decent breakfast, felt safe and quiet.

Leisure Pet

8/10

Excellent

01 Oct 2025

Ysidro

This place had ample parking and our room was very clean and confortable.

8/10

Excellent

30 Sep 2025

Joan

Staff was amazing. The whole building needs to be renovated

Self

10/10

Exceptional

30 Sep 2025

Fabiana

Very good

Partner

4/10

Poor

27 Sep 2025

Nikki

Strong odour of smoke. Separate buildings with rooms. Building 3 does not have a secure locking door to building (looks like it’s been smashed off) and is at the far end of the property. Two females travelling and no one else in building and didn’t feel safe. Main building is a bit better and bed was clean, but still musty smell and older amenities/carpet. Staff were quick to help as best as they could and really great. No complaints on staff!

Leisure Friends

6/10

Pleasant

26 Sep 2025

Barbara

Breakfast disappointing. Staff very friendly. Need updates.

Partner

6/10

Pleasant

25 Sep 2025

Patricia

The gym was closed during my stay and the indoor pool was unheated/freezing. Other then those two things, it was a nice stay.

Leisure Family

10/10

Exceptional

23 Sep 2025

Justin

The close proximity to harpers ferry

Leisure Family

8/10

Excellent

22 Sep 2025

Beverly

The property had a great location to the Nat'l Park. The restaurant was convenient and offered a simple but good variety menu.
The bathroom rack was always coming apart, didnt support towels, and no safety bar in shower. Outside smokers near the room ventilation brought that smell into room.

Leisure

8/10

Excellent

22 Sep 2025

Tracy

We wanted to visit Harpers Ferry National Park, it is very close to the hotel. Breakfast was good, room was clean, and it was quiet. Location was perfect

Partner

6/10

Pleasant

22 Sep 2025

Sheila

The hotel staff was quite friendly, not once did we pass one and they not greet us. It can be said that the hotel was once very nice but has not been kept up and is now in need of a lot of attention. The carpets throughout are dirty, the hard floors in the lobby and in the dining room have not been swept/tables & chairs were dirty with crusted food, dust and spiderwebs laden on tables/chairs in pool area (which appeared to once be quite nice). During our stay, the parking lot had approximately 10 cars so there wasn’t a lot of people staying during our trip.
Our room: hallway to room, across from hotel laundry btw, has cigarette smoke emanating into hallway. The hot water never rose above lukewarm and the tile floors were greasy (slipped each time),carpet was dirty (per my socks after walking on them). The mattress and pillows were comfortable for a one night stay, which is all we did. It’s super close to harper’s ferry (which is why we chose it) and other food/stores. The restaurant at the hotel was closed during our stay. All in all it’s sad to see, what seemed like a nice hotel at one time, decay due to lack of maintenance and care. It served our one night stay but would have chosen elsewhere if we were to stay longer.

Leisure Partner

10/10

Exceptional

21 Sep 2025

CRAIG NORMAN

Great. Stay

Leisure Family

10/10

Exceptional

19 Sep 2025

Gay

Could tell it was old and plaster on the wall near the !ight. Not many towels or wash cloths.No wi-fi.

Self

4/10

Poor

19 Sep 2025

Joseph

The hallways were dingy, the shower barely worked.

Self

4/10

Poor

13 Sep 2025

Mark

Run down and dirty. 7 am breakfast came out at 07:35. Bathroom door was rotten and had mold on it. Room and hallway smelled bad and there were air fresheners in the hallway to cover it. Just not very well. Restaurant was good. Staff were nice.

Leisure Family

6/10

Pleasant

11 Sep 2025

Scott

We liked it was close to everything. What we didn't like was it needs alot of repairs, all the ice machines we broke. It could be a beautiful place with alot of updating.

Leisure Friends

10/10

Exceptional

10 Sep 2025

Nelly

Area, parking, nice people.

Leisure Partner

6/10

Pleasant

10 Sep 2025

Raymond

We were in the lower floor and it was creepy. The room and bath were clean. The tv was outdated.

6/10

Pleasant

09 Sep 2025

Miranda

The appearance in the photos was not realistic to the room selection. This is a safe property that is seemingly on the way to being improved and updated. The staff is very friendly.

Leisure Partner

8/10

Excellent

07 Sep 2025

Keith

They really need to clean the carpet

8/10

Excellent

05 Sep 2025

Xochilt

I’ve always enjoyed my stays at this property but this stay was just ok. When we arrived they told us the room wasn’t ready and that they could upgrade us to a suite free of charge but they didn’t mention it was on the last building at the back of the property. The room was clean, but the building isn’t as well kept as the main one, the entrance is hidden and feels unsafe. We didn’t want to go out at night. We also didn’t appreciate having to drive to the main building for breakfast (or having to walk all that). At least it was quiet and we slept well. Beds were comfortable as well.

Leisure Family

8/10

Excellent

04 Sep 2025

Scott

Good stay for a few days.

The rooms and beds were comfortable. The location is good. The hotel could use some new carpets. The breakfast is pretty good.

Partner

2/10

Poor

03 Sep 2025

Jeffrey

Rooms needed to be redone. Cieling was repaired and never finished. Part of it was chipping off. Out dated TV. Continental breakfast area floor was sticky every morning.

8/10

Excellent

30 Aug 2025

Christina

Slow waitress

It was a good stay. We ate. In the hotel resturant. Slow service. We were seated in the extra room. We had to go up to the host stand three times as our waitress was not around.

Friends_and_family Family

8/10

Excellent

28 Aug 2025

Sara

Safe & clean stay

Everyone at breakfast (especially Dee)& the front desk were wonderful. We did have an issue when we asked our room to be cleaned--they cleaned but didn't leave extra amenities--toilet paper, wash cloths. Ice machine was broken on our floor so had to get ice from the adjoining tavern. Did love the tavern! We would go back & the rates were reasonable. Just think things need to be a little more upgraded & broken things fixed.

Friends_and_family Friends

8/10

Excellent

26 Aug 2025

Bill

Carpet in hallways needs attention. Very good personnel and breakfast.

Leisure Partner

2/10

Poor

26 Aug 2025

Irma

dark damp hallways, very stained rugs and the pool was filthy.