Name: Travelodge by Wyndham Charles Town/Harpers Ferry
Address: 642B E Washington St, Charles Town, 25414, US

4/10

Poor

26 Jul 2026

Trevor

Where do I start… TV was inoperable, there was a hole in an our sink, the “non smoking room” reeked of cigarette smoke, trash and chairs everywhere on the property, our smoke alarm starting chirping at 4am because it was low on batteries. Overall bad experience, pay around $40 more dollars to stay in a Hotel and or nicer area.

4/10

Poor

22 Jul 2026

Natasha

Most importantly to me, the two beds were clean, but nothing else was. The floor was covered in dirt and looked like it hadn’t been swept in weeks, there were a few dead beetles on the ground, cobwebs in the corner of the room, and the tub had a dirt spot on it and the curtain looked grimy like it hadn’t been washed in a while either. The beds are held up by some pieces of wood shoved underneath each corner and the bed skirts were ripped. When I arrived, I got an automated text from Travelodge saying I could just text back to that number if I needed anything during my stay. I texted back asking for a broom so I could sweep the floor myself, and got a text back saying that text feature is unavailable and to call the front desk if I needed anything. Another weird thing is that our room (two queen beds that I booked for four people- myself, husband, and two kids) and the room was only stocked with two towels.

8/10

Excellent

21 Jul 2026

KENNETH

staff was friendly. first room had numerous flies so we changed rooms. second room had no toilet paper and one light bulb not working. room was decent and clean

Partner

2/10

Poor

14 Jul 2026

Mike

Worst place I’ve ever stayed!!!

Self

4/10

Poor

12 Jul 2026

elissa

The only downside to our stay was that our room key repeatedly stopped working. It would flash green, but the door wouldn’t unlock. We had to have our key replaced four separate times, which became frustrating. Overall, you get what you pay for with this property. The room was generally clean, but there were a few maintenance issues. The shower drained very slowly, the refrigerator never got very cold, and the TV didn’t have cable. I would recommend bringing a Roku or another streaming device if you plan to watch TV, although the Wi-Fi was fairly slow and buffered often while streaming.

Partner

6/10

Pleasant

11 Jul 2026

Jocelyn

Room was not fully stocked with enough toiletries/toilet paper.

10/10

Exceptional

03 Jun 2026

Maurice

Everything was great

Self

10/10

Exceptional

20 May 2026

Carol

Very nice, clean room, comfortable bed, laminate floors for cleanliness. Great, warm staff, very helpful. I would stay again.

Self

10/10

Exceptional

15 May 2026

Maurice

Didn't have breakfast

8/10

Excellent

24 Apr 2026

scott

Ok

Partner

8/10

Excellent

20 Apr 2026

Kevin

Basic accommodations, clean room, friendly staff, decent continental breakfast options. Overall, a very nice stay for the price range.

Partner

8/10

Excellent

07 Apr 2026

Aletha

Friendly staff; easy check in; clean beds.

Partner

10/10

Exceptional

02 Apr 2026

vanessa

Clean room and breakfast was good

Friends_and_family Family

2/10

Poor

28 Mar 2026

Stephanie

Awful smell

Partner

8/10

Excellent

13 Mar 2026

David

Decent continental breakfast. Night staff is friendly and helpful. Accessible.

4/10

Poor

22 Feb 2026

Maria N Duran de

Room was not clean, had to ask for new bedsheets and pillow cases due to them having hair all over. BOTH beds...Bed were comfy, it was for a one night stay, it wasnt horrible, just a bit dirty. Even floor was not clean, bring slippers to walk around room! Went in AM for breakfast and did not eat. Staff at the front desk, very nice!!

Family_with_children

2/10

Poor

09 Feb 2026

Linda

No hot water had to move rooms then no remote for tv it was dirty horrible

Leisure Partner

10/10

Exceptional

09 Nov 2025

Mary ann

Room was very clean and quiet!

Leisure Pet

2/10

Poor

01 Nov 2025

Patricia

We didnt even step into the rooms. Room immediately smelt like smoke so i shut the door and checked out

Friends_and_family Family

2/10

Poor

31 Oct 2025

Ashley

The lady at the front desk was nice however room 409 which we were staying in had cockroaches. When I was finally able to get ahold of the manager the next day he tried to tell me that there were no cockroaches even though the night prior when I checked out I brought it up to the lady at the front desk and texted her a picture of it.

Leisure Partner

2/10

Poor

26 Oct 2025

Yubetsy

The bathroom is dirty. There was no hot water. There was a cigarette smell.

2/10

Poor

20 Oct 2025

Teresa

Filthy rooms and cockroaches it was a nightmare

Leisure Family

2/10

Poor

19 Oct 2025

Ann

Went to check-in at 2:30 and was told we had to come back at 3.
When we went back to check-in and we went to our room the people after us came and unlocked our door. They were given the same room we were in.
Remote for the tv was not the right remote.
The phone that was in the room did not work.
The light switch when you go in your room did not turn on any light so it was pitch black when you came in when it was dark.
No coat hangers.
Chip paint on the walls.
Did not rate the breakfast due to never trying it. We had other plans.

Leisure Partner

8/10

Excellent

19 Oct 2025

Suzan

Unfortunately, coffee machine was down. Juice was running low.

Self

10/10

Exceptional

28 Sep 2025

George

clean air conditioning worked

Partner

4/10

Poor

28 Sep 2025

martin w

Staff was nice, decent breakfast. The room is worn, With dings and chips in all the furniture.
The worst thing is the floor; it was absolutely filthy. I made the mistake of walking, barefoot for a few minutes, and my feet were nasty. I’m mopped the entire floor myself using their towels, and the towels were pretty much brown and black when I was done. It was one of the cheapest rooms in town, so I guess you get what you pay for..

Business

8/10

Excellent

25 Sep 2025

Brittany

Everything was fine

2/10

Poor

22 Sep 2025

Jodi

The room was very dirty, hair on the floor in bathroom, I have photos, we had to Clorox wipe all surfaces before touching anything. Everything felt greasy. Couldn't walk barefoot on the floor it was so dirty. Toilet didn't flush every time. Toilet was constantly running.

Leisure Friends

2/10

Poor

16 Sep 2025

Erin

The room was dirty and had a bad odor.

4/10

Poor

15 Sep 2025

Saly

Area around the hotels, is the only positive part of staying there. It has The Hollywood casinos amd other fast food options. But the hotel small of smoke, and

4/10

Poor

12 Sep 2025

Autumn

Wasn’t the cleanest but it’s good for a quick stop

Leisure Family

4/10

Poor

02 Sep 2025

Samantha

We walked in our room and it looked like nobody had ever cleaned the floor! I had to clean the room with Clorox wipes when I got there. Sink wasn’t cleaned, toilet has mold that you can clearly see under the lip, I even cleaned the doors because they were so dirty. Beds were completely uncomfortable. The breakfast was good though. That’s my positive of this stay. Stay at the casino across the street instead of this place.

Business_and_leisure Partner

2/10

Poor

30 Aug 2025

Wanda

Rude

6/10

Pleasant

17 Aug 2025

kelly

Easy locat

Clean outside, linens clean, driveway and building well lit but our room stunk of cigarette smoke.

Partner

10/10

Exceptional

13 Aug 2025

Nani

Great getaway

I'm a smoker and was so glad to see an option for smoking rooms.I had expressed my desire for a 1st floor room and they made it happen..it was a quiet stay..stayed for 2 nights,and let me mention the breakfast was great! Hot,fresh and good selections

Partner

6/10

Pleasant

09 Aug 2025

Amanda

Asked for a non-smoking room. The room was clearly a smoking room. Overall, not a bad place. Could be cleaner. The breakfast was ok. All pre-made stuff. Not a lot of variety.

10/10

Exceptional

04 Aug 2025

Kevin

The staff is awesome

Leisure Partner

6/10

Pleasant

04 Aug 2025

Verified traveler

Wi-Fi very slow or no connection. A/c very noisy.

Partner

2/10

Poor

28 Jul 2025

Jessica

The photos are a bit deceiving. They show the place is clean, but when I got there (it had just been cleaned) there was dirt in several spots on the floor. Shower looked gross. Weird stain on the ceiling (possibly mold?) and walls. There were bugs crawling all over (I lost track of how many I killed). The sheets and towels were always damp (as if unable to dry). And then I requested a non-smoking room, but it smelled a little like smoke in the room. Perhaps it was a mix of the dampness and another room that was a smoking one. Either way, I’ll definitely not be staying here again.

Leisure Self

8/10

Excellent

25 Jul 2025

John

Clean room

Leisure Self

8/10

Excellent

24 Jul 2025

Keith

Nice place to stay!

This was a great place to stay for the evening. Friendly front desk. Assistance with a room key not working properly (even offered a late check out for the inconvenience). Very comfortable and clean bed. Excellent breakfast selections! I would definitely stay here again!

Self

10/10

Exceptional

20 Jul 2025

Anita

Hostess was amazing at the front desk. Rooms were cleaned. Quiet

Partner

2/10

Poor

13 Jul 2025

Lloyd

EXTREMELY NASTY

My room was disgusting, my comforter was dirty, the sheets was even worse… First and last time staying at that hotel!!!!

Business

2/10

Poor

11 Jul 2025

Adam

Absolutely disgusting. Walked into the room and after looking around immediately checked out. Mold was growing under the mattress. It smelled terrible. There were questionable people outside. Just over all terrible

4/10

Poor

10 Jul 2025

harvey

Toilets dump flush properly. No Wi-Fi. Borderline furnishings.

Leisure Self

2/10

Poor

09 Jul 2025

Tanya

0/10 would never stay again

Our first room wreaked like cigars and cigarettes even though it’s supposed to be a non smoking facility. The room was filthy and towels were stained. Second room again was filthy and smelled like cigarettes. Third room smelled better but was still extremely dirty. Each room looked like it hadn’t been swept or mopped in weeks. Showers were dirty and didn’t drain properly. You could hear every sound from outside the hotel room. The seal on the doors were so worn that bugs kept getting in.

Friends_and_family Family

2/10

Poor

30 Jun 2025

Elizabeth

Lot of undesirable people!

Leisure

2/10

Poor

28 Jun 2025

Elizabeth

Nothing

2/10

Poor

26 Jun 2025

KAY

The staff was fine and the breakfast was good. However, our room was filthy. Smears of something on the bathroom door. The toilet had dried urine on the seat and the entire bathroom smelled strongly of urine. The shower didn’t drain so you stood in ankle-deep water. The floor of the room appeared to not have been swept in a long time. Would definitely not stay here again.

Leisure Family

10/10

Exceptional

15 Jun 2025

Jeffrey

A very clean, quaint place to stay

Partner

4/10

Poor

06 Jun 2025

alison

The worst bed I ever sleep in

Leisure

2/10

Poor

01 Jun 2025

Tonya

The worst stay ever!

This was the worst stay I have ever had overnight. The room was dirty from the front door to the bathroom. I asked for a no smoking room, I smelt smoke at the front door. The room was not a smoke free room! The walls were stained in numerous areas. The bathroom wall had bowel movement smeared on the wall. Mildew in the bathroom shower. Trash was under the bed on the floor. Bedspreads and sheets were not clean. I slept on the top of the bedspread with my own blanket. I just cannot express how filthy the room was. I would NEVER reserve a room there again. I have a son and grandkids that live in the area and now when I visit I am definitely going to have to find a new hotel/motel to stay at. The receptionist at the front desk didn’t even ask for my ID to confirm that I reserved the room. If you would like to talk to me, I can give you some more details.

Friends_and_family Family

10/10

Exceptional

24 May 2025

Robert

It was excellent

6/10

Pleasant

24 May 2025

Marissa

Basic and older

Much older motel. Floor and bed creaked. People outside room loud at wee morning hours. Bathroom super small. Definitely just a one night stay place.

Friends_and_family Family

8/10

Excellent

23 May 2025

Verified traveler

Great staff

The staff was great, Toni at the front desk, and the nice shuttle driver who takes you back and forth from the casino, very friendly and accommodating. The only issues were the tub backed up, and the hair dryer didn't work. Cleanliness was so/so. The main area was clean, the bathroom still had urine on the rim of the toilet, mud in the tub, and a soap wrapper on top of the shower wall.

Partner

10/10

Exceptional

21 May 2025

Gregory

Staff was friendly. Rooms were big and clean. Nice place

Business_and_leisure Self

8/10

Excellent

04 May 2025

Jeffrey

Rooms are fine.

4/10

Poor

13 Apr 2025

Verified traveler

Sketchy

First room smelled like smoking room. It was non-smoking. Sketchy people walking around at 4 am so loud, hard to miss. Room furniture in outside hallway. As a single female, felt uncomfortable as people sitting outside watched me come/go.

Self

8/10

Excellent

12 Apr 2025

Luis

The staff were extremely friendly during my visit here. They continuously made sure that I had everything that I need. During my stay, I saw a staff member give another guest a ride as I was walking into the lobby. The staff member immediately stopped what they were doing to make sure i had what i needed before continuing providing the service to another guest. The staff here really care about their guest. The only reason I didn’t give this place a perfect rating was because of the smell of cigarettes in the room. But the customer service definitely made up for it.

Leisure Partner

2/10

Poor

03 Apr 2025

Terri

SO DIRTY-Avoid this hotel!!

This hotel was so dirty, you could visibly see the dust on the tables and there was toilet paper used in the toilet bowl. Carpet had visible mud and it smelled so bad. We left and went to another hotel. I would like to have a refund!!

Friends_and_family Family

2/10

Poor

28 Mar 2025

Tanya

If you need cheap

I think this property is. Residence

Friends_and_family Family

10/10

Exceptional

17 Mar 2025

Myat Su

Nice stay

2/10

Poor

17 Mar 2025

Russell

Key cards consistently didn’t work. I was unacceptable

Leisure Partner

6/10

Pleasant

23 Feb 2025

Verified traveler

Meh

Staff was friendly...didnt have room that I booked available..room given had musty smell...bed frames loose and scooted on the floor

Self

2/10

Poor

29 Dec 2024

dmitri

I had reservations that was not honored. There was a peice increase from when I placed the reservation. I was force to shorten my trip by two days. Not once i the course of a week was my room cleaned.

Leisure Self

8/10

Excellent

20 Dec 2024

sang

Very kind staffs~~~

Leisure Self

6/10

Pleasant

19 Dec 2024

Verified traveler

Maybe you should spend a few extra bucks...

The room had a renovated room- but it was not quite finished. Little things, like no soap / shampoo shelf in the bathroom. My wife was up really early, maybe 6- and still the hot water was only warm. The room was clean enough, but had seen better days. Given the option, I might spend a few dollars more. When traveling with ones wife, the pain of saving 50 bucks may not be worth it in the end. Im still hearing about it a week later.

Friends_and_family Family

4/10

Poor

06 Dec 2024

Bruce

It’s very cheap cost wise. There’s a very good reason for that.

Leisure

4/10

Poor

01 Dec 2024

James

The room was dirty blankets sheets was dirty hair what dog hair all over the room on the floors and the heater hair and pubic hair all in the tub had to clean everything before I brought my family take my advice spend the extra $10 and stay over in Days Inn do not stay in Travelodge

Friends_and_family Family

10/10

Exceptional

24 Nov 2024

Maurice

Great

10/10

Exceptional

09 Nov 2024

DEBORAH

While the outside looked questionable, the inside was clean, fresh and updated. Had tv, microwave, iron, plenty of space, clean towels and toiletries.

Leisure Partner

2/10

Poor

08 Oct 2024

Cindy

We checked out the room & we unable to stay in it. The room reeked of smoke & was pretty dinged up. It was not from one guest sneaking a smoke! The staff was very helpful to accommodate a cancellation on the spot! They offered another room, but we didn't want to continue looking at rooms which appeared would be the same!

Leisure Family

6/10

Pleasant

17 Sep 2024

Debra

Bedding was dirty blanket had burn holes many flys i n room would not stay there again

Friends_and_family Family

6/10

Pleasant

07 Sep 2024

Kurt

Room was clean and spacious with lots of storage. Motel was quiet (unlike Day's Inn right next store). Breakfast terrible--frozen packaged bagels and muffins. Room recently remodeled but workmanship was shoddy. Alarm clock did not work. As with most places today, only 1 bath towel provided per person.

Partner

10/10

Exceptional

06 Sep 2024

james

It was a peaceful stay. I liked it.

Leisure Family

8/10

Excellent

18 Aug 2024

Kelly

Good experience

Good breakfast, reasonably priced

Partner

2/10

Poor

18 Aug 2024

Verified traveler

Awful; we checked out 1 hour later

We checked out 1 hour after arriving. We didn't feel safe and the room reeked of smoke. There were a lot of people with missing teeth just hanging around outside. Looked like they were high. The smoke smell was so bad, the sheets smelled too. We went to a new Hilton a mile away. I would like my money back.

Friends_and_family Friends

10/10

Exceptional

15 Aug 2024

Cornelia

I liked everything

Leisure Family

2/10

Poor

12 Aug 2024

Yasmin

The place was filthy, they were roaches n bugs all over the place

Business Partner

8/10

Excellent

11 Aug 2024

Thomas

X

10/10

Exceptional

11 Aug 2024

Ward

We absolutely loved the room, it was clean and fresh staff did an amazing job and they were very friendly..this will be my go to whenever I'm in town.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2024

Richard

Everything was as stated. Ready, clean and easy

10/10

Exceptional

06 Aug 2024

Jeff

At first, I was a little suspect of this one, but the guy at the front desk was super nice and once I got into the room, it was surprisingly good. Also, the free breakfast was a treat

Leisure Self

6/10

Pleasant

29 Jul 2024

patricia

My feet were black from the filth on the floor. I have pictures to prove it. When I turn on the light there was a roach crawling up the wall also have pictures to proof it. When you enter room looks fine but it is what you can’t see that is nasty

Leisure Family

2/10

Poor

22 Jul 2024

nelson

Days Inn also provides desk service directly at this location within a few yards. I believe they gave us a disgusting room because we had a dog.... my dog is not as destructive as humans. After seeing the room at Travelers, the Days Inn employee gave us a clean room for a few hours to stay. Thank you to the employee who helped make our visit nice.

Leisure Pet

8/10

Excellent

21 Jul 2024

Tod

Nothing special, but quiet, clean, and had everything we needed. Good breakfast, and the lady working the breakfast was cordial and hard-working. Only (minor) complaint: The shower is not meant for someone even relatively tall!

Friends_and_family Family

10/10

Exceptional

09 Jul 2024

Edgardo

Excellent location, friendly staff, breakfast awesome !!

Leisure Family

8/10

Excellent

05 Jul 2024

Jacqueline

Close to where we needed to go for the show we were going to see at the casino

Leisure Pet

2/10

Poor

05 Jul 2024

Amanda

There was black stuff on the sheets and blood on the ceiling and bathroom wall. We didn't stay checked out and went elsewhere. Dont recommended.

Leisure Partner

2/10

Poor

30 Jun 2024

Richard

Staff were pleasant. Room at least bed OK. Sink did not drain. Shower hand broken, unusable. Toilet would not flush. Had to sponge bathe and leave water in sink. I was healing from two incisions. Awful, with late arrival and no interest in delaying sleep. From bed to sink in morning barefoot, found the floor was filthy. AC very cool - but smelled like burning electrical, burned my throat. Never stay in room 411 at this TravelLodge in Charles Town WV. Upon checkout, notified staff of above. Forget to mention toilet did not flush. Poor sleep for $114 supposedly cheap dwelling. Would like some refund, but doubt they care.

Business Self

8/10

Excellent

30 Jun 2024

Robb

It was close. It was pretty clean and comfortable. Could use some touch up paint. All and all it did its job.

Leisure Family

2/10

Poor

29 Jun 2024

Caroline

No smoking room smelled like cigarettes, no remote control, bed springs on both sides squeaked loudly when you sat down, front desk gave us a remote, didn’t work, gave us another, didn’t work, gave us a new room, no towels! Terrible!

Leisure Family

4/10

Poor

23 Jun 2024

David Lee

The gentlemen working the desk was a real consummate professional. That said, my room was filled with roaches and a variety of other bugs.

Leisure Friends

6/10

Pleasant

22 Jun 2024

Tamara

The cleaning crew were polite and room was clean.
.They didn't have any towels in the room, but they brought some when they were finish washing.

Leisure Partner

10/10

Exceptional

22 Jun 2024

Raul

We enjoyed everything about it, the room was fantastic, clean, spacious , will definitely stay again

Leisure Family

10/10

Exceptional

18 Jun 2024

Mary

It was very nice

Partner

2/10

Poor

17 Jun 2024

Rheanna

I woke up this morning and had bed bug bits all over my back there was blood on the sheets from were they were feeding on me

Leisure Partner

10/10

Exceptional

09 Jun 2024

Laura

Room was overall clean. Bathroom could use a little better cleaning and wiping down the walls.

Friends_and_family Family

10/10

Exceptional

09 Jun 2024

Emily

The staff was very friendly and accomadting.

Leisure Family

8/10

Excellent

07 Jun 2024

DARLENE

Clean and safe

The room was small and relatively clean. There were cigarette burns on the tub and the bed was not anchored so it moved. The service was excellent and the breakfast was okay. This was my second time staying here for two days. This room was better and there are cameras everywhere for safety.

Self