City Centre Rotana Doha

Qatar , Doha
DOHA, Conference Street, West Bay Area, Po Box 25522
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Akram

Amazing hotel and Receptionists special thanks to Rayan. She was very attentive and friendly

Family

8/10

Excellent

21 Feb 2026

CHRISTIAN

Staff was great. Clean room. VERY dimly lit room. I didnt know they had a club at the bottom of the hotel. I could hear the music at night. I could also hear my neighbors hitting the wall next door. Beautiful gym and pool area.

Self

10/10

Exceptional

20 Feb 2026

TARSEM

Very clean excellent staff and great amenities

2/10

Poor

05 Feb 2026

Chifaa

The worst customer service ever they never answer the phone we did book with this hotel but one of the passport was valid for three months when we asked Haya staff they claimed that even American pass must be valid for six months we tried to call them several time Expedia team they send them several emails we did too nobody answered us no communication and they charged our credit card they are the big scammers ever but we will not stop here .. we will sue them and will dispute it … we renewed the passport and we book this time with sharq hotel that we recommend big time the best of the best in everything . We already open a case with our loyal and will sue them . Don’t book with those .

10/10

Exceptional

01 Feb 2026

Maria

Spacious and clean room. Friendly staff and great breakfast. Highly recommend it.

Friends_and_family Friends

10/10

Exceptional

17 Jan 2026

Lisa

Good

Business

10/10

Exceptional

23 Dec 2025

Nusrat

Lovely hotel very friendly staff

Leisure Family

8/10

Excellent

31 Oct 2025

Tanveer

Breakfast could improve

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Ahmed

The room was nice and clean. The staff were amazing and accommodating. The breakfast was great can’t wrong with that! And it’s connected to the mall so it’s very easy to get food! Would definitely recommend staying at rotana!

Leisure Partner

10/10

Exceptional

21 Oct 2025

Shazana

Great hotel, very clean and staff were very friendly.

Leisure Self

10/10

Exceptional

23 Sep 2025

Ahmed

It was great, clean, easy access to mall

Business

10/10

Exceptional

17 Sep 2025

Eddy

Great experience overall.

Leisure Self

6/10

Pleasant

13 Sep 2025

Almohannadi

Family

Leisure Family

10/10

Exceptional

22 Aug 2025

Antoine

Perfect

10/10

Exceptional

21 Aug 2025

Abdul

The staff were absolutely fantastic and Siami went above and beyond to help us with an issue.

Leisure Family

8/10

Excellent

21 Aug 2025

Hamzah

Nice stay. Would recommend

6/10

Pleasant

12 Aug 2025

YUNUS

The hotel is very nice and excellent location. The valet parking worked well.

The only issue was, we and were travelling with my children. Be aware, it does not atate this anywhere on expedia, however YOU CANNOT use the lounge dyrung 6-8pm woth your cgoldren.booked a club loinge room,

6/10

Pleasant

29 Jul 2025

Andrew

Fuse for hair dryer kept blowing out.

Leisure Partner

8/10

Excellent

13 Jul 2025

Mark

The hotel facilities were good and the staff were pleasant. The only issue we had was the loudness of the music from the pool bar (and from the pool bar of the Marriot next door). We could hear it in the 24th floor it was so loud. Not exactly ideal at 10pm when you want to sleep.

Leisure Family

10/10

Exceptional

21 Jun 2025

Chantal

Lovely hotel with excellent service

Outstanding 5 star service.
Loved the friendly service. The direct link to the shopping centre was convenient given that it was over 45 degrees outside.

Self

10/10

Exceptional

24 May 2025

Jayne

What an amazing hotel! The staff are absolutely outstanding and nothing is too much trouble. From our first impression of being greeted at the door, to being checked in by the very lovely Sahra, right through to friendly, professional, well presented restaurant, bar and cleaning staff, we knew this was going to be a great holiday - we were made to feel so very special and as a result had the best time!! We highly recommend!

Leisure Family

10/10

Exceptional

03 May 2025

catherine

Great location for all sight seeing and room was spacious and clean. Good linen/pillows on bed and room serviced daily.
Would have loved more tea choice in the room but very minor point.
Staff very helpful.
Great location attached to the mall for any last minute buys. Would definitely recommend.

Leisure Family

10/10

Exceptional

26 Apr 2025

Mikaela

This was a beautiful hotel in a very convenient location in the city. The staff is very friendly and accommodating. Would stay again!

Leisure Partner

8/10

Excellent

26 Apr 2025

nada

Good hotel just attached to the city center mall

Business Family

10/10

Exceptional

15 Apr 2025

Jean-Marie

Very convenient due to its direct connection with the subway station, this luxurious hotel offers a nice outdoor installation and a very complete breakfast buffet. Third time staying.

Leisure Family

10/10

Exceptional

04 Mar 2025

Nene

Great location in the heart of the prime part of Doha. Excellent service.

Business Self

10/10

Exceptional

28 Feb 2025

Samir

Staff were very attentive

Business Self

10/10

Exceptional

17 Feb 2025

Jean-Baptiste

I had a wonderful stay at Rotana City Center Doha from customer services to dinning to everything was top notch. Great Great customer service!!

Leisure Friends

10/10

Exceptional

15 Feb 2025

Tina Marie

Amazing hotel, all staff were very friendly and helpful.

Leisure Family

10/10

Exceptional

04 Jan 2025

Terrell Lee

Amazing sea views

Leisure Family

10/10

Exceptional

01 Jan 2025

Larissa

My family (2 adult and 2 grown up/teenage kids) had a great stay for 2 night to celebrate New year's. We've got very big apartment style apartments with 2 separate bedrooms 2 and a half bathrooms and full kitchen and a spacious living room. Very nice and comfortable beds and lovely modern interiors. Stuff was very helpful and friendly, especially Raabia at the front desk. Looking forward to come back in the future.

Leisure Family

10/10

Exceptional

01 Jan 2025

Simon

Great central option

Nice hotel connected to the city centre mall, very convenient especially if you have kids. The room was clean and very spacious. Staff were amazing. The price was good too.

Friends_and_family Family

10/10

Exceptional

12 Dec 2024

James M

Amazing friendly staff. Very convenient access to the mall. Rooms are spacious and nice but the lighting in them is very little and its dark at night. Room drawers can use some maintenance.

Business Self

10/10

Exceptional

29 Nov 2024

Mohamed

It was perfect

Business

10/10

Exceptional

27 Nov 2024

Alexandra

Perfect stay, very good location

Leisure Self

10/10

Exceptional

22 Nov 2024

evelyn

Great stay with my family. I love easy access to the city mall and my kids had a great time at the pool.
This is my seconf time here. I look forward to my next stay

Friends_and_family Family

10/10

Exceptional

16 Nov 2024

Khalid

The quietness of the place, the delicious breakfast, and the cleanliness of the rooms

Leisure Family

10/10

Exceptional

11 Nov 2024

Faraj

Great hotel and staff

Leisure Family_with_children

10/10

Exceptional

14 Oct 2024

Husseina

I really enjoyed my stay here!

Leisure Friends

10/10

Exceptional

02 Oct 2024

Soyfur

Really good stay decent pool area and hotel was very nice and clean. You had access to the city centre Doha mall from the second floor of the hotel. On a Friday and Saturday is does get very busy as it is the weekend. Very good breakfast as well

10/10

Exceptional

31 Aug 2024

Michael

Great place, clean place, and convenient

Leisure Family

10/10

Exceptional

15 Jul 2024

Dino

I stayed here for 11 nights in May to June 2024 for a Summer Family vacation.

From the moment we arrived at the hotel, we knew we were at a 5 Star property.

The hotel location is amazing, close to the Doha Mall & DECC Metro station. The hotel pool and breakfast were our highlights, which we used alot.

Special mention to the breakfast catering staff who were so friendly and efficient. Best I've ever witnessed in my 40 years travelling.

Anyone considering staying at this property won't regret their decision.

Leisure Family

10/10

Exceptional

10 Jul 2024

Mohammed

I have stayed there for three days and everything was excellent. I will recommend my family and friends to stay there.

Leisure Friends

6/10

Pleasant

23 Jun 2024

HUSSAIN

I was expecting a better stay with my family

The stay was satisfactory, although the reception took a very long time to provide a non-smoking room. They placed us in a small room despite booking a room for three children, which is unacceptable. Additionally, I had already paid the full amount, so I was surprised when the reception claimed that I had not paid for both rooms. Instead of an upgrade, I encountered a false complaint that upset me and my children. This situation has greatly annoyed me.

Friends_and_family Family

10/10

Exceptional

13 Jun 2024

Wonderful hotel and staff.

Leisure Partner

10/10

Exceptional

13 Jun 2024

Mrs Zerina

Comfortable & relaxing

Due to our very long 15 hr transit layover we decided to book a room for the night unfortunately we did not spend the night as our flight out was in the early hrs of the morning . The few hours we spent at the hotel was very comfortable & we had a beautiful view out to see from our window .

Partner

10/10

Exceptional

09 Jun 2024

hwaida

Everything is good

Business Self

10/10

Exceptional

26 May 2024

Mohamed

This hotel was perfect choice connected to the City Centre Shopping Mall and staff were absolutely friendly making our stay one to remember. Thanks to Rayyan.

Leisure Partner

10/10

Exceptional

14 May 2024

anil

Great place!

Leisure Family

8/10

Excellent

04 Mar 2024

Ronjini

This property was in a great location. Great staff attention and excellent breakfast buffet option. Good if you need to be at the convention center which is a 5 minute walk to this location.

Business Friends

10/10

Exceptional

21 Feb 2024

Amna

In the best location, convenient to most attractions. Incredible views of the water and amenities are clean and luxurious.

10/10

Exceptional

18 Feb 2024

Jonathan

All good

Leisure Family_with_children

10/10

Exceptional

11 Feb 2024

Enass

This was just great In everything I needed for my 3 nights stay and will definitely go back
Clean Quiet Fresh Inside the City Center Mall and close to all activities

Business_and_leisure Self

8/10

Excellent

08 Feb 2024

Joshua

1. Headboard was disgusting
2. Room amenities - 1 bathrobe for 2 pax? No room slippers
3. Mini bar wasn’t working
4. Nespresso machine without the capsule?
5. No USB charging ports

Leisure Family

2/10

Poor

22 Jan 2024

Verified traveler

👎

There’s no privacy in my room because the house keeper enter to my room while am inside without permission and when I talk to the manager she was rude also and they didn’t do anything to me 👎

Friends_and_family Family

8/10

Excellent

18 Jan 2024

Nicola

Lovely room, breakfast was great with amazing choice. Excellent service from the staff. My only issue was that one of the selling points for me was the outdoor pool and it was closed for renovation. I really feel this should have been made clear. I wasn’t happy when I realised. We were able to use pool of neighbouring hotel but it was a little odd coming out of pool and having to cross a car park and two lobbies to get back to my room.

Leisure Self

10/10

Exceptional

06 Jan 2024

Anila

Great location. Hotel and mall are together so very convenient for shopping of all kinds including grocery from carrefour and also dining in the food court. Souk waqif and Museum of Islamic arts are at around a 10 mins drive. National museum of Qatar is around 10-15 mins away. Mina district corniche is around 15-20 mins drive away. Other places are not too far either as Doha is quite a small city.

Hotel room is comfortable. View of sea and hotels is lovely. Only negative for me is that the douche shower was on the left side instead of the right so was not user friendly.

Leisure Family_with_children

8/10

Excellent

02 Jan 2024

GUY

Good Location, very easy for Metro and shopping Mall with many eating options,good clean hotel,friendly staff, nice place for a holiday,good value.

Leisure Family_with_children

10/10

Exceptional

10 Dec 2023

Verified traveler

Great hotel at a great location.

Excellent property with large rooms and nice views. Breakfast was amazing with many options available. Staff were always helpful and courteous. Location was also great as it was well connected to the mall.

Business

10/10

Exceptional

10 Oct 2023

David

Great location in the city center

Excellent location downtown, super-helpful staff and really nice room. Connected to great mall, right next to convention center and walkable to lots of restaurants, metro stop, the beach and corniche.

Friends_and_family Family

10/10

Exceptional

14 Aug 2023

Ahmed

Amazing

Great Accommodation

Friends_and_family Family

10/10

Exceptional

28 Jun 2023

Menandro

Amazing Rotana Hotel experience

It was a wonderful stay. Hotel staff were very friendly and helpful. They took extra mile to provide best hotel experience to me and my wife. Hats off to Mr. Hassan in the front Desk who helped me surprise my wife with an amazing artistic room set up and with fresh fruits on the side table.

Partner

8/10

Excellent

03 Jun 2023

It was a pleasant stay. Staff were friendly and helpful.

Business Self

10/10

Exceptional

29 Apr 2023

Keith

Excellent location and the food was always a treat!

Leisure Family

8/10

Excellent

29 Apr 2023

Mohamed

Amazing

It was amazing, the room and the service, I also thankful to the staff especially the concierge Allan who was very helpful. Last, great location.

Partner

8/10

Excellent

25 Apr 2023

Jinjiang

很喜欢这个宾馆，去哪里都方便

8/10

Excellent

17 Feb 2023

Verified traveler

Good location and good value

Great location and friendly staff. Rooms are good size. Great buffet breakfast

Business

10/10

Exceptional

08 Feb 2023

Ahmed

The all staff at hotel nice and specially the risptions

Business Family

10/10

Exceptional

12 Feb 2020

Vincent

Rotana

It was excellent.

Business

8/10

Excellent

06 Jan 2020

Raphael Mwangi

EXCELLENT LOCATION

Excellent Location in the right in the city.
Awesome view from the room on 22nd floor facing the Corniche.
Link to City Center Mall on 2nd floor.
Walking distance to the DECC METRO station.
Very good Jacuzzi, pool and Sauna among other facilities.
Staff speak good English and go all the way to make you feel at home away from home.
Nassil at the pool and Nabil at the check in desk are exceptional. They know their job and they do it.

Partner

10/10

Exceptional

16 Nov 2019

My only complaint was that my bathroom sink was slightly blocked

Business

10/10

Exceptional

07 Nov 2019

Verified traveler

Hotel was lovely and the pool was excellent
The only issue I had was sorting out the breakfast. I understood I had booked breakfast for all 3 of us but the hotel tried to make me pay for the children again
We did sort this out but I had to get my husband to call from the UK to do so

Leisure Family

10/10

Exceptional

02 Nov 2019

Verified traveler

Outstanding hotel, great staff and facilities. Location good also, linked directly to City Centre small.

Leisure Family

4/10

Poor

03 Oct 2019

Theodorus

unlikely to stay here again.

This is an hotel that charges 5 star prices but fails to give that level.I accept that we were there when the IAAF games were on so I guess price was hiked for that reason- plus it was full. We arrived late in the evening and on check-in they had my address as in the USA .I told them I live in Wales and they said probably the person who booked your room was from USA (i.e Hotels.com?). Strangely there were a lot of American guests at that time. We got into the room to find it was adapted for a disabled person. Not a problem except being wheelchair friendly there were loads of set-backs including an open and wide access to the shower which meant when you used it the water went everywhere across the bathroom.To add to the problems it was obvious it had been set as a single occupancy room - 1 cup, 1 bathrobe, 1 teabag, 2 milk etc. I was starting to think this is a room that may have been booked for a single disabled person and because the hotel is full they have palmed us off with this. Next day I asked of reception if my booking was for single occupancy and they said ''no it is definitely booked as a double''. It took 2 days to finally get the items we wanted for 2 people and every time the room was made up it was never re-stocked fully (e.g three requests to people to give us bottled water).I am sure this is a great hotel in a great location in a great City but we did not get value for money. It did spoil the visit. The staff are very nice but do not seem to pay attention.

Partner

8/10

Excellent

15 Sep 2019

Verified traveler

good service

Very good service. Wifi slow and patchy.

Business

8/10

Excellent

15 Sep 2019

Verified traveler

Good location

Service was good but Internet is quite slow and patchy.

Business

10/10

Exceptional

07 Sep 2019

Forch

Very polite and efficient. Beautiful hotel. Second time stay and will be back. Shopping centre access is extremely handy

Friends_and_family Family_with_children

10/10

Exceptional

25 Jun 2019

Yousef

Nice hotel

Connected to the mall city center

Family

10/10

Exceptional

21 Jun 2019

Mat

Will be back

A very enjoyable stay, clean & friendly staff. Excellent food & service.

8/10

Excellent

04 May 2019

Verified traveler

Very convenient and pleasant stay Everything was just perfect including Room Service Food Quality

Leisure Family

10/10

Exceptional

03 May 2019

Verified traveler

Great Hotel in the West Bay Area. Would stay here again.

Leisure Self

8/10

Excellent

23 Apr 2019

Chainarong

Good location attached to shopping mall.
Fitness facilitiies is excellent with sauna room

Business Self

2/10

Poor

17 Feb 2019

ABM

front desk staff are rude .........................

Business Self

10/10

Exceptional

07 Feb 2019

Verified traveler

Short stopover

Partner

10/10

Exceptional

18 Jan 2019

Nicholas

high quality

I had a somewhat complicated trip as I was booked on a corporate group booking for the first night and had booked a second night separately. Expected a battle with check in to explain this but was pleasantly surprised, they'd already worked it out and arranged for me to keep the same room, completely seamless. The breakfast is very good although the evening restaurant is very expensive, even for Doha. Room was very comfortable and exceptionally clean.

10/10

Exceptional

16 Nov 2018

Verified traveler

Hotel was comfortable and the staff very helpful. Would recommend to friends and colleagues

10/10

Exceptional

30 Apr 2018

JECheung

It's your hotel choice in Doha

Friendly and helpful staff make my stay one of the best in many business trips I have had. Not only they are warm, but also they understand my needs and more importantly willing to help.

The lounge on 24/F offers a stunning panorama of West Bay. I can only sit there either with a cup of coffee or a glass of champagne , reading a book or even doing some work to enjoy my day.

Location is excellent with connection to the mall and Carrefour. But you have to wait patiently with more new shops as the mall is now under face lift.

8/10

Excellent

18 Apr 2018

Sanjoe

Pretty average, nothing special.

10/10

Exceptional

04 Mar 2018

Kay

Amazing

Amazing hotel, easy access to big shopping centre with restaurants, shops and cinema. Will definitely stay there when I’m in Doha again!

10/10

Exceptional

03 Feb 2018

Nasser

I am very happy in my stay at this excellent hotel where I found the rest

10/10

Exceptional

26 Nov 2017

Very comfortable with great staff

Good location with amazingly lovely, friendly and helpful staff. My club room was very comfortable, bed great. Bathroom had lovely amenities (L'Occitane). Attached to shopping mall which is undergoing some work but a good supermarket, high street brand shops, eateries, fastfood and coffee shops including starbucks. Beauty salon on premises. Breakfast had a good selection. I had it included in room rate but, while I'd pay a certain amount for it, I don't know if I'd pay the advertised separate rate for it. Convenient and tasty, but you could go as far as the mall. Good selection of eateries for everything from coffee and dessert to meals of different cuisines on various floors. Menus looks good and not bad value. Had access to lounge which was nice to sit in from time to time. It was always quiet, staff again great. Light bites and drinks available at different times of day. Pool area pleasant. Cafe and bar there also. Hotel is near corniche and parks if weather not too hot for walking. Short cab ride from souk. For info purposes, got a Karwa cab from airport to hotel., convenient, handy and affordable. Not the most busy traffic time and cost about 60QAR. Karwa to souk about 15QAR. Uber and Kareem also widely used.
The hotel smells fabulous! Would definitely stay again.

10/10

Exceptional

13 Aug 2017

jacqui

Excellent city hotel.

Excellent as always. Only issue was too many children in adults pool so difficult to swim

8/10

Excellent

01 Jul 2017

Abu Saif

Could have been better.

Staff could not adjust the a/c. Room was too cold. Had to change room, but still temprature was un bearable. Receptionists were a bit conservative. Access to the hotel is difficult to find. Breakfast was o.k.

10/10

Exceptional

14 May 2017

Verified traveler

Convenient location

We had a wonderfull time. Staff was always smiling and everyone was extremely polite and helpful.

10/10

Exceptional

16 Mar 2017

Verified traveler

Nice hotel

The room is clean and spacious. All the staff there are very nice and helpful. Good service.

8/10

Excellent

11 Feb 2017

Nigel

1 week business trip.

Clean hotel, comfortable spacious rooms. very friendly staff especially those in Caramels.

6/10

Pleasant

04 Feb 2017

Ahmed

Good no more or less

The hotel is good .. but I were expecting something different because the hotel next to it is much better in matter of luxury .

Partner

8/10

Excellent

11 Nov 2016

Mohammad

Nice hotel with some comments

Nice decoration, comfortable, breakfast was not so good with limited selections, expensive wifi ( not free and they charge a lot), big column in the middle of my room was blocking good view, they gave me twin bed and wanted 26 $ / night extra for King bed!

8/10

Excellent

11 Nov 2016

Kema

Great place to stay in Doha, love Boston bar.

Luxury hotel, got a free king bed upgrade. Spacious, clean and modern.
Nice pool, no alcoholic drinks served at pool area.

6/10

Pleasant

19 Sep 2016

Verified traveler

Average hotel

The room design is very inefficient with a big empty space in the middle.
Though the hotel is relatively new meaning everything is in good condition, though it isn't the best designed rooms to start with.