Name: Ezdan Residences West Bay
Address: West Bay Al Dafna, 196, Doha, 23488, QA

10/10

Exceptional

20 Jun 2026

Wendy

The staff were very friendly, excellent service. And my room was just perfect. Amazing view and very comfortable.

Self

6/10

Pleasant

06 Feb 2026

Hamza

When booking, I added 2 adults and 1 child (4 years old). However, they said there is no separate bed for a 4 year old kid.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Umar

Excellent with professionalism by the hotel staff

10/10

Exceptional

06 Jan 2026

Rupendrakumar Jakishan

Everything was excellent at breakfast.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Rupendrakumar Jakishan

Clean room, friendly staff, housekeeping always obliging whenever we needed top up of water, coffee, toilet paper, tissues etc.....Amenities are very good.

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Fouad

Ghis frlt like a 7star hotel. In room breakfast in bed at 5AM before leaving for my early morning flight was the height of luxury. I have never experienced so much luxury in my life.

Leisure Self

10/10

Exceptional

17 Oct 2025

Nour

Everything was great, guest relations also went an extra mile, thank you Wafa

8/10

Excellent

03 May 2025

Daniel

Great

Business Partner

10/10

Exceptional

21 Apr 2025

Chimezirim Harvester

The staff were friendly and check-in was pretty fast.

Leisure Self

8/10

Excellent

13 Apr 2025

ken

This hotel is a reasonably priced and centrally located. The range of facility is more than adequate and the on site restaurant's buffet meals are good

10/10

Exceptional

12 Apr 2025

Raul

Pool and gym with basket and soccer fields

Leisure Family

10/10

Exceptional

10 Apr 2025

matthew

Convenient

Business Self

10/10

Exceptional

03 Apr 2025

matthew

I will stay again at this Hotel

Business Self

10/10

Exceptional

27 Feb 2025

Zeid

Thank you for a lovely stay!

8/10

Excellent

28 Jan 2025

Isabella

The only thing I didn't like about my room was the smell of cigarette:( it was too strong.
With that said, I still recommend it.
Everyone welcomes you with a smile! I had lunch and dinner in one of their restaurants and I loved it.
I left this morning and said to the receptionist that they'll see me back the future :)

Leisure Self

10/10

Exceptional

26 Jan 2025

Patrick

Un séjour psrfait!

La chambre incroyable vue sur la mer et les building éclairés.pres de tout

Partner

10/10

Exceptional

03 Dec 2024

Albert Quisora

Good

Leisure

6/10

Pleasant

02 Dec 2024

Ruth

The front desk staff in Tower One are extremely rude.
I witnessed them being rude to a customer and they were just as rude to me.
But the staff in Tower 2 and 4 are amazing. Also the kitchen staff are nice.

Leisure Partner

10/10

Exceptional

24 Nov 2024

Suhail

Good location, rooms and helpful staff.

Business Self

8/10

Excellent

24 Oct 2024

Josh

TV wouldn’t connect and when told they would fix it while I was out to dinner I came back and it was still not working.

Leisure Self

8/10

Excellent

13 Oct 2024

Manesh

Value for money

Self

10/10

Exceptional

10 Oct 2024

Manesh

The room AC was not controlling, very cold and room getting wet due to humidity

Self

10/10

Exceptional

08 Oct 2024

Mohammed

I loved the hotel’s warm hospitality, attentive staff, and convenient location. While the dining options is excellent, The location was also perfect, with easy access to everything I needed.
If I had to mention something, overall it was a great experience. Bravo Ezdan Hotel!

Business_and_leisure Self

10/10

Exceptional

07 Oct 2024

Lakshmi

This hotel has best view and big room and housekeeping are goods everything comfortable

Leisure

8/10

Excellent

04 Sep 2024

Nabil

Nice, and affordable. But rooms are so small and bed is so small as well

Business_and_leisure

2/10

Poor

26 Aug 2024

Rebekah

Never stayed refused me entry.

Self

10/10

Exceptional

24 Jul 2024

jeffrey

the hotel is in a very nice area and all the staff are very pleasant.

Leisure Self

10/10

Exceptional

12 Jul 2024

Kamyar

Friendly check-in

I’d like to thank Mr Yuaef at check in for being so welcoming and upgrade was highly appreciated.

Business

10/10

Exceptional

08 Jul 2024

Viktoryia

Wonderful hotel with wonderful staff who were vey friendly and accommodating. The location is great and omg those views at night ... just jaw-dropping!

Leisure Self

10/10

Exceptional

15 Jun 2024

Osman Z

Great hotel

Business_and_leisure Family

10/10

Exceptional

15 Jun 2024

Osman Z

Great hotel

Business_and_leisure Partner

10/10

Exceptional

05 Jun 2024

Osman Z

Great hotel

Business_and_leisure Family_with_children

6/10

Pleasant

04 Jun 2024

Adam

GOOD...BUT FAR FROM GREAT!

I stayed at this hotel five months earlier and enjoyed it so much, I didn't hesitate to return. I still love the location of the hotel and the fact that they have a massive swimming pool, a supermarket, a hairdresser, a basketball court and cafes and restaurants all on the premises. There are also coffee shops and a Kmart (which is more like another supermarket).

My only disappointment on this trip was the day I checked out. This hotel is part of the Qatar Stopover program. They are used to people having flights coming and going at all hours of the day. I requested a 4pm check out which they gave me and I was incredibly grateful.

However, at the crack of midday, I got booted off the Wi-Fi. They told me how to reconnect but the connection was unstable and I kept getting booted off. I also had somebody knock on my door just after 1pm and ask when I was leaving. This person was oblivious to my 4pm checkout. Lastly, on the morning of my checkout, I asked a staff member to put my bottle of water in the freezer. I told them SEVERAL TIMES it was imperative that I have ice for my flight to keep some medication cold. Upon checkout, they presented me with a bottle of water that had been in the fridge. So my medication probably spoiled on my flight. I was incredibly disappointed that such a simple request was not followed. I am now requesting compensation for the spoiled medication which was worth a fortune.

Self

8/10

Excellent

04 Jun 2024

Ismail

Active area

Business Self

10/10

Exceptional

02 Jun 2024

Mirum

Easy access to all locations

8/10

Excellent

02 Jun 2024

KAREEM

Great place to stay in.

Business Self

10/10

Exceptional

18 May 2024

AHMED

Nice place for weekend

10/10

Exceptional

27 Apr 2024

Jahad

Good

10/10

Exceptional

24 Jan 2024

Theresa

Great location, staff, and amenities!

Leisure Partner

10/10

Exceptional

15 Jan 2024

Verified traveler

Wonderful View, great food, great location

Amazing Hotel especially the apartment the view on the high floors is amazing I definitely recommend, also the menu of room service is good.

Business

6/10

Pleasant

29 Dec 2023

Abdi Aziz

Very good

Leisure

8/10

Excellent

19 Dec 2023

Adam

A CITY UNTO ITSELF - A RESORT IN CENTRAL DOHA

This hotel was absolutely phenomenal - it was like a city unto itself! It is in a great location close to a Kmart which is more like a small supermarket. Hotel & rooms are a little dated but very clean. Short stroll to the coastline. Breakfast was absolutely huge - so much to choose from. The pool was nice but absolutely freezing! Fabulous views from the hotel room of the coastline and the skyline. The staff were really lovely - they were so welcoming and accommodating. They offered me 4pm checkout free of charge which was amazing. Laundry service was very expensive but it was prompt. There are 4 towers to this hotel. Level 4 is shared by all towers and there is a small supermarket, a pool, cafes and restaurants, a barber shop, a basketball court and a children's play area. This hotel comes RECOMMENDED without hesitation. Thank you for a wonderful stay!

Self

8/10

Excellent

15 Dec 2023

Ibrahim

It was nice hotel and receptionist was so nice

Business Self

10/10

Exceptional

30 Nov 2023

Gerry

Very friendly staff and the hotel is convenient for shopping & restaurants. I would definitely stay again.

8/10

Excellent

12 Nov 2023

Ghassan

views

Business_and_leisure Family

8/10

Excellent

02 Nov 2023

Verified traveler

Good

Business_and_leisure Self

8/10

Excellent

30 Oct 2023

Steven

Great hotel value!

I had a good 2 week stay at the Ezdan, hotel was great especially for the price, only disappointment that it was listed as having a bar on location, but this was not true. Great spot. Just wish it had even a small pub/bar

Business

10/10

Exceptional

14 Aug 2023

Hamad

Parking area is always full
Security in the hotels are very rude
Hotel room very old and not same the picture

Business

10/10

Exceptional

25 May 2023

Ziad

It was good and budget friendly

Business_and_leisure Self

6/10

Pleasant

25 Feb 2023

Justin

Staff was ok, night manager was cool, straight forward and down to earth.

Leisure Friends

4/10

Poor

14 Nov 2022

Nikesh

Nice room and good view. Thats it

It was a good sized room with a nice view, however it smelt like smoke, like it use to be a smoking room. Just had a very stale smell. Bathroom was ok, shower didnt have good pressure though!

What really ruined the stay was very noisy kids running around in the corridoor until 2am in the morning on the first night i got there, i had to call reception three times at night. And when i came down in the morning to complain again, i was told they would look into it. In the evening i was told there are no kids on that floor which was a lie, as i spoke to someone in the lift who mentioned they were woken up by kids running and slamming doors at 1am too.
It just ruined the stay. So not sure if i would stay here considering nothing was done about it.

Self

10/10

Exceptional

24 Oct 2022

Mohamad

Awesome

Leisure Family

6/10

Pleasant

02 Oct 2022

HAGOMER

Ok

Business Self

2/10

Poor

18 Sep 2022

Ahmed

Old place
Smell so bad the room
Old furniture

Business Self

6/10

Pleasant

13 Sep 2022

Laith

Needs to downgraded to two or max 3 stars hotel , good thing about this hotel is location and Starbucks cafe underneath

Business_and_leisure

8/10

Excellent

28 Jul 2022

Michael

Cheaper place to stay in Doha, but a bit run down and in need of renovation. Air conditioning had three settings: New England in Winter, Antarctica, and Vacuum of Space. Staff is exceptionally nice and helpful though.

Business_and_leisure Self

10/10

Exceptional

09 Feb 2022

Jay

Doha Qatar Ezdan Hotel review.

The people were warm and welcoming.
Clean, new and modern.
Views of Doha are excellent.
A little complicated as complex is 4 large towers.

Self

10/10

Exceptional

22 Jan 2022

Toufic

Nice place to stay

Leisure Self

6/10

Pleasant

11 Jan 2022

Hadeel

Issues with lifts at property created bottlenecks and delay to hotel guests, which was very irritating to deal with multiple times a day, especially on the highest floors. Checking in and checking out took much longer than usual in most hotels (30 minutes plus). Customer service staff were polite but seemed overwhelmed, and the front desk was often busy with a long queue. Guest services often did not answer when calling from the room. Area was convenient to walk in and had good breakfast options. However I would not choose to stay here again.

Business Self

2/10

Poor

19 Nov 2021

Mahmoud

Need renovation

Leisure Family

8/10

Excellent

24 Aug 2021

Muhammad

Its all about getting a good deal

I stayed here for 5 nights and found it clean and quite comfortable as far as stay is concerned. They provided you with good complimentary assistance and toiletries. If you are lucky and got a good deal well before in time. Its a thumbs up 👍

However being a 4-star hotel following points were of concern;

1) its hard to reach guest services number or operator and eventually I had to visit the reception in person to get the assistance.
2) room size was quite small if i compare it with what i have experienced in 3-star hotels in Dubai.
3) they have many rooms and a single pool and a GYM to cater their needs. Which is for me over croweded

Self

6/10

Pleasant

04 Jun 2021

Verified traveler

The place is just ok,

Leisure Partner

8/10

Excellent

06 Apr 2021

Verified traveler

Nice view .. value for money

Business Self

2/10

Poor

28 Mar 2021

Verified traveler

Construction inside the premises. Due to COVID emergency I had to check out after 2 days. Manager confirmed that refund would be given via Expedia as it was medical emergency. But when Expedia contacted the Hotel for refund they refused. Unprofessional and unfair practices.

Leisure Self

10/10

Exceptional

20 Mar 2021

Verified traveler

It was nice stay even though just a night... all the amenties were placed in the room before we arrived. Cleanliness is superb and well maintained priperty.

Business_and_leisure Friends

6/10

Pleasant

08 Mar 2021

Zeina

The hotel was quiet clean but we had problems with reservation on arrival.
WE had to rebook our stay. My reservation got sorted but my friend had to pay double the price for the night after rebooking.

Friends_and_family Friends

8/10

Excellent

29 Jan 2021

Verified traveler

The room is good and staff are friendly very nice place to stay every weekend.

Friends_and_family Partner

6/10

Pleasant

10 Jan 2021

Ahmed

The pool in cold, i hope to have heater,
Tge room view is not excellent.

Friends_and_family Family

8/10

Excellent

20 Sep 2020

Mohammad

Exellent swimming pool for kids

Nice trip
All facilities available
Market
Breakefast good
And swimming pool nice

Friends_and_family Family

2/10

Poor

01 Jul 2020

Abdullah

The resapshan say u don’t orders any check in

Friends_and_family Friends

2/10

Poor

14 Apr 2020

Verified traveler

Worse experience ever , management bad , cleanliness, no privacy, noisy

Business Partner

8/10

Excellent

16 Mar 2020

Verified traveler

Spotlessly clean

We stopped here last year (studio) but went for a bigger room (executive studio) but this bathroom was tiny. Everywhere was spotless. Very useful having the pool and a supermarket on site.

Partner

8/10

Excellent

10 Mar 2020

Michael

Pleasant

Pleasant enough. Large hotel with four separate towers. My room was comfortable and spacious.

Business

2/10

Poor

26 Feb 2020

Verified traveler

Not recommended

Dated building and the room, temperature of the room was very cold in February and was no heating, service provided was for 2 star hotel, very basic!

Business

6/10

Pleasant

05 Feb 2020

Ahmad

good location

good facilities and restaurants

Business

4/10

Poor

28 Dec 2019

CM

Bad service

Will not stay there again. Service is absolutely shocking and management avoids dealing with the issues.
1) the curtains didn't fit the windows, so you couldnt close them
2) housekeeping is bad, they can't make a bed and they don't replace the toilet roll when it runs out
3) New TV's but you can't watch anything as the signal quality is so bad
4) room safe didn't work
5) the walls looked like they were never ever wiped down
6) bathrooms flooded as shower drains didn't work properly
7) had to ask 4 times for more blankets

Friends_and_family Family

6/10

Pleasant

25 Dec 2019

Alaa

Fair not bad but not great

The check in toke ages
The bath room is designed in a wrong way that you do not have enough space between the washbasin and the toilet

Business

4/10

Poor

24 Dec 2019

David

The hotel rooms are the

Partner

2/10

Poor

11 Dec 2019

Robert

Clients advised they didnt like hotel at all. Am waiting to get specifics but they are considering cancelling their return stay.

Leisure Family

4/10

Poor

16 Nov 2019

Gintaras

The property overall is 3 from 5.Its out dated.
We stayed 6 nights ,the price was accaptible The room was cleaned two times only for 6 nights. even if i notice front desk.

Leisure Family

2/10

Poor

13 Nov 2019

Verified traveler

It was so below expectations !
No hair drier , no water , no tooth brush , the room was looking so old !

Leisure Family

4/10

Poor

07 Jul 2019

Hesham

I liked cleanliness. I didn't like that I got no refund for the days I didn't stay since I had to leave early.

Leisure Self

4/10

Poor

01 Jul 2019

Terry

Not so good

I was happy with the pool area, which was amazing! But other than that, the room wasn’t clean, there was old food in the refrigerator, no one came by for room service, and the floors and bathroom was awful.,

Partner

8/10

Excellent

10 Jun 2019

Verified traveler

Great location and well constructed but could use a facelift.

Business Self

10/10

Exceptional

11 Apr 2019

Verified traveler

Very spacious, and was very close proximity to everything

Leisure Self

8/10

Excellent

28 Mar 2019

Sally

Which tower?

Our taxi dropped us off at Tower 1 by mistake (we were in tower 2) but the receptions were identical so had no idea we were in the wrong tower. We we went to our room where obviously the keys didnt work. When we went back to reception we were taken to the right tower etc. It didnt say by the lifts or anywhere in reception which tower we were in. There was no hairdryer in our room which had never been an issue anywhere I have ever travelled before. The bathroom was very tired as the towel rail fell off and the toilet water spray cleaner holder fell off too. Other than that the facilities were great especially on level 4. Everywhere was spotless.

Partner

2/10

Poor

17 Mar 2019

Joe

Very little to like. Location is close to center of Doha and there is parking and internet included in room rate. Room has no maid service for fresh towels, bed making, cleaning etc. Air conditioner had two settings; On and Off, no thermostat. Room was either freezing or outside temperature. No heating element in HVAC system. Beds were like sleeping on the floor. Found out breakfast wasn't included in rate and the hotel restaurant buffet was a bit expensive for what you got.

Leisure Family

2/10

Poor

13 Mar 2019

Verified traveler

Property was like a maze. Open one door go into another door, very confusing. The grounds were good for kids and the pool and restaurants were fine, but the furniture were stained and scraped up and very old. The only good thing was the bathroom, but the next morning shower was Luke warm and the tv was not clear. Not a good stay

Leisure Self

2/10

Poor

11 Mar 2019

Damien

Avoid block 1

Stayed in block 1... absolutely shocking. Dirty, smelled extremely bad, room was horrendous, broken toilet, tiny shower with old shower curtain, seems like it's just cheap accommodation for people living/working in Doha. Block 4 appeared to be like a hotel, but avoid block 1 at all costs, never again!!

8/10

Excellent

08 Mar 2019

Verified traveler

Room is big , bed is comfortable, clean as well , the main problem one guy reception did no return my change , i was expecting upon i check out reception will give me , but nothing happen, and aslo this is the only hotel with out ketle in the room . Over all is a good hotel and affortable .

Friends_and_family Family

2/10

Poor

05 Mar 2019

Verified traveler

Terrible

Terrible experience. 3000 rooms in these towers. It was like a 1970’s purpose built apartment block built to house migrant workers. Sub standard accomadation for a tourist/business trip.

2/10

Poor

04 Mar 2019

Michael

Avoid Avoid Avoid

Not a hotel. It seemed more like accommodation for local workers. Never going back there.

10/10

Exceptional

23 Feb 2019

Rimesh

nice worth in price

Happy with all things ,only issue about wifi spped

10/10

Exceptional

17 Feb 2019

Verified traveler

Everything was great! All was positive. No negative reviews.

Friends_and_family Family

8/10

Excellent

12 Feb 2019

Verified traveler

Elevators speed is low for such a high building. Spend too much time moving up or down. Laundry will not be delivered to your room unless you pay in advance of delivery. This is inconvenient specially when they have your credit card copy.

Business Self

8/10

Excellent

06 Jan 2019

J

Good hotel with many facilities. Breakfast is nice.

8/10

Excellent

06 Jan 2019

Lonniecia

Small but good for quick stay

The room was good and small. I had a king size bedroom suite in tower 4. But just right. Shower door was weird. Rest room was too small cause toilet was right in front of sink. Room service food was horrible. There is no alcohol in this hotel!

10/10

Exceptional

05 Jan 2019

Adrian

Good value for money

Helpful staff and good facilities

8/10

Excellent

30 Dec 2018

Rosmaini

Good hospitality, suitable for family with the big polol

Family

8/10

Excellent

09 Dec 2018

Verified traveler

Pleasant Stay Overall

Clean
Good wifi
Parking availability
Nice view and good location
Easy check-in & check-out
Coffee shops, restaurants and supermarket nearby
Nothing to complain about