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City Express By Marriott Piedras Negras

Piedras Negras · Mexico

Blvd. Eliseo Mendoza Berrueto 2501View location

8.6/10Excellent892 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Location10.0/1010.0
Neighborhood8.8/108.8
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express By Marriott Piedras Negras

Located in Piedras Negras, City Express by Marriott Piedras Negras is a convenient choice, situated within a 5-minute drive of Three Cultures Square and Gran Plaza. Guests can enjoy amenities such as a fitness center, complimentary Wi-Fi, and a vending machine. A complimentary shuttle service operates within a 10-kilometer radius.

The hotel offers 113 air-conditioned rooms, each equipped with a flat-screen TV, cable programming, and a private bathroom with a shower and complimentary toiletries. Guests can also make use of in-room safes and desks.

A complimentary full breakfast is served daily, with weekday hours from 6:00 AM to 10:30 AM and weekend hours from 7:00 AM to 11:00 AM. Business travelers will appreciate the 24-hour business center, dry cleaning/laundry services, and meeting room availability. Free self-parking is available on-site.

The hotel is also conveniently located 13. 1 miles from Kickapoo Lucky Eagle Casino and provides easy access to Piedras Negras International Airport (PDS).

Read more about this hotelShow less

Located in Piedras Negras, City Express by Marriott Piedras Negras is within a 5-minute drive of Three Cultures Square and Macroplaza II.

This hotel is 13.1 mi (21.1 km) from Kickapoo Lucky Eagle Casino and 2.3 mi (3.7 km) from Macroplaza I. Make yourself at home in one of the 113 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 378 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Three Cultures Square 3.2 km / 2 mi
Macroplaza II 3.6 km / 2.2 mi
Macroplaza I 3.9 km / 2.4 mi
Rio Grande 4.5 km / 2.8 mi
Sanctuary of Guadalupe 4.5 km / 2.8 mi
Museo de la Frontera Norte 4.7 km / 2.9 mi
Gran Plaza 4.7 km / 2.9 mi
Piedras Negras River Walk 4.8 km / 3 mi
Shelby Park 5.2 km / 3.2 mi
City of Eagle Pass Art And Culture Center 5.7 km / 3.6 mi
Eagle Pass International Bridge I 5.8 km / 3.6 mi
Fort Duncan Museum 5.8 km / 3.6 mi
Eagle Pass Golf Course 6 km / 3.7 mi
Cinemark Mall de Las Aguilas 7.6 km / 4.7 mi
Mall de las Aguilas 8.4 km / 5.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2015
  • Total number of rooms: 113
  • Number of floors (main building): 7
  • Single rooms: 59
  • Double rooms: 45
  • Suites: 6
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
Show 21 more facilities & services
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Transfer serviceExtra charge
  • Laundry serviceExtra charge
  • Hotel safe
  • Lift access
  • Gym
  • Luggage room
  • Clothes dryer
  • Meeting room
  • ProjectorExtra charge
  • Business centre
  • Breakfast
  • Continental breakfast
  • Hot breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 20 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable8 photos

    City Express By Marriott Piedras Negras

    DOUBLE QUEEN SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer

    Facilities with extra charge

    • Safe
    • Housekeeping
    • Wi-fi
    • Direct dial telephone
    • TV
    • Ironing set
    • Individually adjustable air conditioning
    • Cable TV
    • Desk
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR QUEEN BEDRoom • SUPERIOR QUEEN BEDROO.QN-SU

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    Room SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 21 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    City Express By Marriott Piedras Negras

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Shower
    • Cable TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ONE BEDROOMSINGLE • ONE BEDROOMSGL.B1

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    SINGLE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 20 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable4 photos

    City Express By Marriott Piedras Negras

    DOUBLE TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer

    Facilities with extra charge

    • Housekeeping
    • Direct dial telephone
    • TV
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    City Express By Marriott Piedras Negras

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Shower
    • Cable TV
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    Room QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ONE BEDROOMDouble or Twin • ONE BEDROOMDBT.B1

    Photos are not available for this room type.

    City Express By Marriott Piedras Negras

    Double or Twin ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express By Marriott Piedras Negras

8.6
Excellent
892 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
10.0 /10
Neighborhood
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Marina
Everything was good including the price :)
Partner
10/10
Exceptional
12 Jul 2026
oscar
Todo muy bien
Friends
6/10
Pleasant
10 Jul 2026
Yasmine
Todo estuvo bien nada más el a/c no enfriaba lo suficiente
Family_with_children
10/10
Exceptional
09 Jul 2026
Monica
We stayed there 3 nights decided to go check out another property and ended up canceling the other place and came back! Will always stay here!!!
Maybe the kitchen can make pinto beans vs. black!!
Other than that- Excelente!!
Partner
10/10
Exceptional
08 Jul 2026
Jenifer
Front desk lady was very king. Everything clean
Family
6/10
Pleasant
06 Jul 2026
Monica
Staff very polite, the bed was a little hard, only leave 2 large towels and one mat. Soap, shampoo and conditioner terrible, bring your own.
Coffee is pretty bad too!
Partner
4/10
Poor
04 Jul 2026
Rebecca
Every Marriot in México lacks customer service. They never greet you when you come in and often seemed bothered you interrupted whatever they were doing. But that aside out first room smelt like sewage. They got us a new one fast so that was good. Breakfast was worst I’ve had at this express hotels but aside for the decent eggs the rest was gross.
Partner
10/10
Exceptional
02 Jul 2026
Rosa
My family and I had a great stay in the City Expedia.
Family_with_children
8/10
Excellent
11 Jun 2026
Alejandra
This is like my 6th time staying here. Great location!!
Family_with_children
10/10
Exceptional
08 Jun 2026
Daniela
Staff is professional and efficient. The hotel was clean and comfortable. It was overall a great stay.
8/10
Excellent
06 Jun 2026
enedina
They are very helpful
8/10
Excellent
28 May 2026
Jacqueline
It was nice and clean, everything worked how it should, just wish the tv was a bit bigger.
Partner
6/10
Pleasant
27 Apr 2026
Laura
Nice staff. Very basic room. No hot water in shower.
6/10
Pleasant
19 Mar 2026
Oscar
This is not a luxury hotel, but I am not on vacation. I am traveling from point A to point B and need a clean, safe place to spend the night. This hotel meets those needs. My only complaint is that there was no hot water in the shower - there was only cold and less cold. Don't understand why that was the case since there was hot water from the bathroom sink.
Self
10/10
Exceptional
18 Mar 2026
Betsy
Nearby shopping centers. The family was great and felt welcoming. Pet friendly.
10/10
Exceptional
25 Feb 2026
Salvador
Clean room quiet nice rooms
Partner
10/10
Exceptional
16 Feb 2026
Patricia
Had a great experience. Staff was really nice and helpful at all times.
Their breakfast was delicious !
The room was clean
Leisure Family
10/10
Exceptional
27 Jan 2026
Ruben D
Everything was nice and clean and nice worm breakfast
Friends_and_family Family
10/10
Exceptional
23 Jan 2026
Joseph
All
Friends_and_family Family
10/10
Exceptional
13 Jan 2026
Jonathan
Plenty of parking, safe area, clean interior.
Self
6/10
Pleasant
03 Jan 2026
Laura
This hotel was located in a busy area and had limited amenities. We paid a pet fee which was fine but there was no area to actually walk the dog. Breakfast was limited. Room was very small. Bed was very small.
Leisure
10/10
Exceptional
01 Jan 2026
vivianne
Room was spotless, good breakfast & staff very friendly.
Family_with_children
10/10
Exceptional
31 Dec 2025
Emmanuel
The room was really clean. Everybody real friendly
8/10
Excellent
21 Dec 2025
Joseph
Room was comfortable. We upgraded to the to the room with microwave and mini fridge since amenities were very limited in their standard room. Very glad we did. Only two ADA parking spaces and regular spaces are exteemely narrow. Very hard to get out of your car once parked...no kidding! Breakfast lacked the usual bacon and/or breakfast sausage but there were mexican favorites a available (chips, salsas, beans, etc.). Staff was very friendly and helpful. Solid security 24/7.
Leisure Partner
2/10
Poor
21 Dec 2025
Bruce
Breakfast was not good selection. No protein. Staff was very slow and inept!
Leisure Partner
10/10
Exceptional
20 Dec 2025
Claudia Y
Security Staff at night, great support to accomodate all vehicles. Clean rooms. Pet friendly.
10/10
Exceptional
19 Dec 2025
Rosa
The room was very spotless. My first time been in this Hotel was the best.Iwill recommended for a short trip.100%clean.
10/10
Exceptional
01 Dec 2025
Ezequiel
Easy check in. friendly service.
Self
10/10
Exceptional
14 Nov 2025
Zenaida
It es quiet, clean, ot hsd parking and your furr baby is welcome, which is the best part.
Leisure Pet
8/10
Excellent
05 Nov 2025
Marisol
Very clean and breakfast was good.
Business Friends
4/10
Poor
03 Nov 2025
Laura
Our stay was unfortunately disappointing due to several issues we experienced. My parents had to get their room key reprogrammed almost every night because their door wouldn’t unlock properly. They also encountered problems with the elevator during our stay.

One night, we woke up to find there was no running water, and the lights in our room kept flickering — which was both inconvenient and concerning.

Additionally, I’d like to address an interaction regarding the pet fee. I understand and fully respect that the hotel has a pet policy and related fees. However, the manner in which it was brought to our attention was unnecessarily indirect and unprofessional. A polite and straightforward explanation would have been much more appropriate. We were in town for a family member’s one-year memorial, having driven in from Dallas, and intended to update our dog’s vaccination paperwork promptly.

Lastly, if the hotel expects guests with pets to follow certain cleanliness standards, it would be helpful to provide a designated area for pets. Suggesting that I bring my own area for my dog was unnecessary and inappropriate.

Overall, while we appreciate the location and purpose of our visit, the repeated inconveniences and lack of professionalism from certain staff members left a negative impression on our stay.
Family_with_children
10/10
Exceptional
01 Nov 2025
Fernando
Every thing is good
8/10
Excellent
27 Oct 2025
Juan Antonio Del Rio
La empleada Elizabeth, de recepción queriendo ser estricta se olvida de brindar un servicio de excelencia
Leisure Family
10/10
Exceptional
12 Oct 2025
Dariela
Excelente lugar se los recomiendo siempre
6/10
Pleasant
01 Oct 2025
Froilan
No closets or fridge in rooms and not a good selection of channels available on television.
Business_and_leisure Pet
10/10
Exceptional
03 Sep 2025
danny
Very clean place , helpful staff, awesome brakefast.
Business Family
8/10
Excellent
02 Sep 2025
Joel
Was a nice experience
Business Self
10/10
Exceptional
21 Aug 2025
Ezequiel
Good place to stay. Has a well lit parking space. Everyone very friendly. Was allowed to do an early check in.
Self
6/10
Pleasant
15 Aug 2025
Xenia
The beds are hard. All else is very good
2/10
Poor
16 Jul 2025
Gilmer
I rent it a bigger room the AC did not work I was sweating after 3hrs I was change to small room but charge for a superior room.
Business Partner
8/10
Excellent
30 Jun 2025
Francisco

Bad service

We ask for wash clothes and they said the they don't provide them.
Friends_and_family Family
10/10
Exceptional
21 Jun 2025
David
Muy convenient cerca del puente internacional
Leisure Partner
8/10
Excellent
12 May 2025
Norma
Friendly staff / hard beds
Business_and_leisure Partner
10/10
Exceptional
11 May 2025
mark
Great place to stay
Leisure Partner
8/10
Excellent
15 Mar 2025
Irma
For me it’s important to feel safe and parking was perfect .
10/10
Exceptional
07 Mar 2025
Rogelio
Awesome hotel to stay
Leisure Family_with_children
6/10
Pleasant
05 Mar 2025
Charles
I liked the location of this hotel and the Oxxo next to it. I loved the parking lot with a high fence. I felt safe. I did not like the hair I found on the sheets of the bed and the fact the sheets and towels smell like sweat and were old and wore out.
Business Self
8/10
Excellent
01 Mar 2025
Martha
Convenient and safe place, towels are too rough, breakfast is ok
Leisure Partner
10/10
Exceptional
24 Feb 2025
Brissa
Está muy cómodo y limpio
6/10
Pleasant
18 Feb 2025
Gilmer
Bed is not comfortable
Partner
10/10
Exceptional
16 Feb 2025
leonel treviño
I need some extra blanket I was very cold
Leisure Family
10/10
Exceptional
10 Jan 2025
Ana
Very friendly and helpful staff
Business Family
10/10
Exceptional
18 Dec 2024
Eva
Secure parking and breakfast.
Leisure Family
10/10
Exceptional
07 Dec 2024
kathy
Great
Leisure Family
10/10
Exceptional
01 Dec 2024
Catalina
El staff es Maravilloso
Business_and_leisure Family
10/10
Exceptional
27 Nov 2024
Nancy
Front desk staff friendly.
Leisure Family
10/10
Exceptional
22 Nov 2024
Maria
Good
10/10
Exceptional
31 Oct 2024
Danelia
We always stay here on our way to Mexico and i love this hotel because they allow pets
Friends_and_family Family
4/10
Poor
26 Oct 2024
Virginia
no cerraba la cortina de la ventana y se veia todo mucha luz y no se puede tener privacidad, muy mal
10/10
Exceptional
15 Oct 2024
Andres
We went for a couple days and it was a pleasant stay . The lady that assisted us at check in was outstanding. We saw her late when we got in and she was there in the morning looking very refreshed I asked her if she was the same lady from the evening prior she smiled and said \"its me\". I am terrible with names and unfortunately i can't think of her name but kudos to her. Great stay will definitely stay here again.
Business_and_leisure Family
10/10
Exceptional
05 Oct 2024
Jose
Clean,safe, shopping and dining near
Partner
10/10
Exceptional
15 Sep 2024
Fonzi
We checked in quick. Checked in to the presidential suite. A little bit more, but worth it. All the amnesties needed. They forgot the coffe in the room, but we went down stairs to breakfast! Really good as always…
8/10
Excellent
18 Aug 2024
Patricia
All good
10/10
Exceptional
14 Aug 2024
mark
Easy to get to
10/10
Exceptional
25 Jun 2024
Sonia
Friendly, very nice people
Leisure Family
10/10
Exceptional
24 Jun 2024
Jesus

Great location and pet friendly

Good location and I was able to take my pet with me
Friends_and_family Family
8/10
Excellent
29 May 2024
Norma
The property was okay the fact that had to wait on the breakfast to be place was not open at the said hour .
Leisure Friends
10/10
Exceptional
24 May 2024
Oscar
Todo bien
Business_and_leisure Partner
8/10
Excellent
12 May 2024
Guadalupe
I really like staying there and the girls at the lobby are really nice the only thing that lately it has been really hard to deal with the drain smell 😔 it is really strong and hard not to notice.
Leisure Family
10/10
Exceptional
07 May 2024
Mayra Rebeca
Good hotel
6/10
Pleasant
28 Apr 2024
sergio
Well it supposed to be free breakfast and it was not enough for to many people.
And it was not ready at 7:00
Leisure Family
8/10
Excellent
28 Mar 2024
Troy
extra process to allow dog. Only hotel ever to require dog vaccination.
10/10
Exceptional
25 Mar 2024
mark
Easy to check in food is good comfortable stay
Business_and_leisure
10/10
Exceptional
25 Mar 2024
Maria
Very clean room.
Leisure Family
8/10
Excellent
14 Mar 2024
susana
Good clean y safe place
Business Family
8/10
Excellent
13 Mar 2024
Kimberley
Friendly staff, very clean, and breakfast selection was pretty good.
Leisure Family
8/10
Excellent
10 Mar 2024
Verified traveler

Ok

Comfy & secure, but expensive for Piedras Negras.
Partner
8/10
Excellent
02 Mar 2024
Martha
I like it’s on a good location, safe place. I didn’t like there was only one hand towel which wasn’t very clean or was old , no washcloths.
Leisure Friends
10/10
Exceptional
02 Mar 2024
Claudio
I Liked how safe the property felt and how clean, the only thing thay could be improved is the breakfast options but the hotel is clean and safe and cozy, staff is very welcoming and postive
Leisure Family
8/10
Excellent
11 Feb 2024
MARTHA
I’s stay there again.
Leisure
2/10
Poor
05 Feb 2024
Scarlet
Our air conditioning was not working, made loud noises. We asked to be changed to a new room; the security guard came into our room at 2 am and changed us to a different room that also had an AC unit that was not working. The price for one night was excessive for how outdated it is.
2/10
Poor
10 Dec 2023
Jose
Didn't get the room we payed for.... payed for a queen sofabed and when we checked in they didn't had no rooms available, so we end up getting a double bed.....
Second, there was no water at night, could even take a shower nor use the toilet... bad bad
10/10
Exceptional
04 Dec 2023
GUILLERMO
👍
10/10
Exceptional
25 Nov 2023
FRANCISCO
Todo muy bien
Leisure Family
10/10
Exceptional
05 Nov 2023
Oscar
Todo bien
Leisure Partner
10/10
Exceptional
25 Oct 2023
Rosalinda
If you are transit traveler with pets and you are looking for a clean, comfortable and great location please ?? This is the perfect place for you . I’m very grateful with Ms Abigail’s assistance while was a very hard rain she made is feel at home , and her supervisor
Both were very nice to acomódate my family in a nice room , God bless y’all
Leisure Pet
8/10
Excellent
25 Oct 2023
Ivan

Grito de la Independencia

The check in was smooth and easy. The attendants spoke English and Spanish which I think is great. The rooms were spacious, modern and clean. The breakfast was your typical breakfast, which is an honest let down; considering that the surrounding hotels provide a more authentic breakfast experience. Check out was smooth and easy, this is definitely a two day hotel not a long stay option.
Friends_and_family Family
6/10
Pleasant
22 Oct 2023
JLIM
Iys ok just not comfortable beds or any amenities
Leisure Family_with_children
10/10
Exceptional
11 Oct 2023
Juan
walking distance to the event i had in the area
Leisure Family
10/10
Exceptional
25 Sep 2023
Dulce L
I really liked the safety. And we really didn’t like the breakfast
Leisure
10/10
Exceptional
20 Sep 2023
Karen
No grassy areas.
Leisure Pet
4/10
Poor
16 Sep 2023
Claudia
Initial staff was wonderful, breakfast staff totally unpleasant
Leisure Family
10/10
Exceptional
04 Sep 2023
Sonia
Todo estuvo muy bien, personal muy atento, la limpieza es excelente, seguro y confiable, muy amables, excelente servicio, solo una cosita me falto y no tenían una tostadora para el pan, pero todo lo demás excelente. Mi hotel preferido para mi estadía cuando viajo.
Leisure Family
10/10
Exceptional
03 Sep 2023
Liliana
The staff was amazing, everyone, receptionist, kitchen, cleaning. About the cleaning, I don’t think they can do more, the type of construction itself keeps the smell, it doesn’t matter how much the clean if the don’t have a deodorizing service/system.
Leisure Family_with_children
8/10
Excellent
31 Aug 2023
Drigelio
Very well located. It has a very good feel. Coffee could be better.
Leisure Family
8/10
Excellent
27 Aug 2023
Norma
N/A
10/10
Exceptional
21 Aug 2023
Frank
i enjoyed my stay
Leisure Family
10/10
Exceptional
07 Aug 2023
Edith
Thank you
6/10
Pleasant
27 Jul 2023
Verified traveler

Check in process was so difficult even we booked b

Our stay was ok except check in process.
Partner
4/10
Poor
20 Jul 2023
julio
Check in muy lento , habitación piso muy sucio, tel. No servia y prometen desayuno a las 6 y a medias el desayuno, de plato fuerte huevo y lo sacan hasta las 6:30
Business

Location & surroundings

City Express By Marriott Piedras Negras
Blvd. Eliseo Mendoza Berrueto 2501, Piedras Negras, Mexico

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City Express By Marriott Piedras Negras

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