Name: Towneplace Suites Eagle Pass
Address: 2033 North Veterans Boulevard, Eagle Pass, 78852, US

10/10

Exceptional

08 Mar 2026

Edgar

Staff is very friendly. Rooms are very clean.

Business Self

10/10

Exceptional

21 Feb 2026

Jose

Great clean rooms and soft beds and great breakfast and excellent customer service

Partner

10/10

Exceptional

03 Nov 2025

David

From the front desk to the room and breakfast, the stay was wonderful!

Friends_and_family Family

10/10

Exceptional

13 Mar 2025

Daniel

Great Hotel

Great Hotel

Business

10/10

Exceptional

07 Mar 2025

Carol

Very clean

Leisure Family

10/10

Exceptional

29 Nov 2024

Kyle

The room was spacious and had a kitchen with fridge, freezer, dishes, soap, etc. The free breakfast was good. Staff was friendly.

Leisure Pet

8/10

Excellent

25 Nov 2024

Laura

Overall decent. Restroom could have been cleaner. Shower floor was dirty.

Leisure Partner

2/10

Poor

08 Sep 2024

Devan

We switched rooms twice. I have a 1yo and am 6 months pregnant. The first room was very dusty, had a broken toilet lid, broken bedside lamp/charging station, and crusty dishes. We asked to be moved and was given a warm/musty room. Immediately walked out and asked for something else. Last room had many cracks in the tub/wall from the handicap bolted seat, black mold in the AC vent, and a fridge that was set on high but felt very warm inside. Contacted Expedia for help and was given the go ahead to leave with a full refund. I left my sunglasses in the room and when we asked the front desk man he told my husband to wait while he goes to look. He came back saying we must have the glasses in our luggage. After rummaging through our entire luggage twice I went in and said I came in with them and I no longer have them. The man wrote a list of the room numbers and tossed the paper at me. I found my sunglasses on the rolling chair. I don’t recommend this place. Claimed they had one room available at a whopping $299/night but lot was empty and kept switching rooms for us. Staff was unfriendly. The manager asked how I knew the fridge was warm and I said I could go buy a thermometer if she wanted me to.

Leisure Family_with_children

10/10

Exceptional

14 Jul 2024

Verified traveler

Perfect

Room was amazing, staff was fantastic. Was only in town for the night but if I am ever back it will be the place to stay.

Business

10/10

Exceptional

17 Feb 2023

Ruby

Everything is excellent

Leisure Family

4/10

Poor

15 Feb 2023

Verified traveler

High nightly rattle, rude management

Overall ok. Upon check in I requested a late check out and was told sure. There was no note left so the next morning my wife was treated rudely our check out. Breakfast was cold and comparing to there properties of the same name, their options were pretty disappointing for what we paid. This location has gone up on their prices and yet their service is under rated.

Business

10/10

Exceptional

03 Jul 2022

josefa

like my room and Ido not like the alarm is on to early

Leisure Partner

10/10

Exceptional

10 Apr 2022

Frank

Excellent hotel, very clean, roomy, and staff is knowledgeable and helpful.

Friends_and_family Family

10/10

Exceptional

27 Feb 2022

Rebecca

Really spacious suite. Perfect for our trip.

Partner

10/10

Exceptional

21 Feb 2022

Verified traveler

Very nice stay

A+ great place to stay. Very nice room and pleasant staff. Will stay again

Partner

10/10

Exceptional

12 Jan 2022

Glenn

mucho bueno

Wonderful stay

Business

2/10

Poor

07 Jan 2022

Teressa

Misleading photos, dirty, outdated, unhelpful front desk staff. 100$ pet fee! 200 bucks for an old, dirty room.

Business Pet

8/10

Excellent

05 Jan 2022

Karla

The heater of my room wasn’t working

Leisure Family_with_children

8/10

Excellent

04 Jan 2022

Teresa

The room was clean and staff was very nice and helpful!

Leisure Friends

10/10

Exceptional

28 Nov 2021

Migdelia

First time at this location and I loved it. I’ll definitely be back

Friends_and_family Family

10/10

Exceptional

24 Oct 2021

Mayra

The hotel was very clean and smells clean.. Room was nice, great temperature and clean too. Just the toilet was not working at first and my husband fix it right away.

Business_and_leisure Family

10/10

Exceptional

24 Oct 2021

Craig

Very happy with our stay. Hotel was very clean and well taken care of.
The staff was very helpful and efficient, especially Brandon at the front desk.

Leisure Family

2/10

Poor

24 Aug 2021

April

Unimpressed

Leisure Self

2/10

Poor

19 Aug 2021

Verified traveler

Double charged , expedia charged me and the hotel did not honor my reservation and i had to pay again

Leisure Friends

10/10

Exceptional

12 Aug 2021

Verified traveler

Wanderers

Loved our stay here. Room was spacious, quiet and very clean. We love visiting Eagle Pass and will definitely stay here again.

Partner

8/10

Excellent

22 Jun 2021

Verified traveler

Family stay review

Rooms were ok but my reservation included one room with handicap accessible bathroom which I didn’t requested. One bathroom needs plumbing attention.

Friends_and_family Family

10/10

Exceptional

08 Jun 2021

Verified traveler

liked that academy is next door. needs better breakfast service

Business_and_leisure Partner

10/10

Exceptional

01 May 2021

Olga

Excellent stay

Awesome place! Friendly and courteous check in personnel, comfy beds, tasty breakfast, and felt very safe.will stay here again.

Partner

2/10

Poor

13 Jan 2021

Verified traveler

Very disappointing for a Marriot property, I felt more like I was staying at a thirty year old budget hotel than a hotel younger than 5 years old. Maintenance was lacking or seemed nonexistence throughout the property. Front desk seemed out of place for any hotel I have ever stayed at but more like a convenience store counter. The room we received was incorrect, we reserved double beds but got a king with a sofa sleeper. Room became impossible to navigate ( 4 inches of space between beds) once we opened the sofa bed, basically you could only use one side to exit the king size bed or you had to climb over the sofa sleeper or risk hurting yourself on the sharp metal frame of the sofa sleeper. The bathroom was infested with ants in the sink on the toilet, shower, floor and walls. The toilet would not refill with water unless you giggled the handle and the shower edges had mold. One last thing was the amenities, hand soap and shampoo, I swear they must have ran out and raided a motel six.

Business Family

10/10

Exceptional

06 Jan 2021

Verified traveler

Liked the clean rooms. There wasn't really anything i didn't like.

Leisure Partner

6/10

Pleasant

14 Dec 2020

sylvia l

Cleanliness was ok. I saw a couple of ants in the Kleenex box and a bug in the shower. Never seen that at this place. Was a little disappointed.

Partner

10/10

Exceptional

12 Oct 2020

Marylan

Hotel was very clean and the staff was very courteous and professional. The only thing that was wrong was the thermostat that didn't work and the fan on the a/c unit ran all night. Advised the front desk on checkout. This is an excellent property to stay you will enjoy your stay.

Leisure Family

8/10

Excellent

25 Jul 2020

Verified traveler

Great location
Friendly staff
Big rooms
Very small patio area
Needs room upgrade

Friends_and_family Family

10/10

Exceptional

08 Mar 2020

Melinda

It was awesome and staff was very friendly &helpful!

Partner

10/10

Exceptional

07 Mar 2020

Sylvia

Very clean room, comfortable beds. Staff very friendly

Friends_and_family Family_with_children

10/10

Exceptional

21 Feb 2020

Verified traveler

Great place nice clean rooms and the front desk employee and manager were very pleasant and accommodating

Leisure Family

8/10

Excellent

27 Nov 2019

Verified traveler

Great location but can hear the traffic and noise from outside. Great staff!

Business

8/10

Excellent

23 Sep 2019

Alicia

It was the best one out of the whole town. The town is low income. The town is the Pitts!

Leisure Family

8/10

Excellent

20 Jul 2019

Jorge

Room was big n clean, except for the sifa mattress had old stains on it. Breakfast was ok, the eggs were not too good.

Family

10/10

Exceptional

19 Nov 2018

Robert

Surprise to see refridge and a 2 burner stove and dishes, dishwasher

Partner

10/10

Exceptional

22 Oct 2018

Mike

Good location, quiet area, staff was great, checking in and out was quick and easy, we had no issues, the room was clean, nice having a mini kitchen with a mini fridge, microwave and utensils

10/10

Exceptional

31 Jul 2018

Fernando

The room was great, large, clean and I really loved the full kitchen

10/10

Exceptional

30 Jul 2018

Ana

I am very happy with Towneplace. I have used them three times out of the five times I’v been to Eagle Pass.

10/10

Exceptional

23 Jul 2018

Von

Just like home, love staying there

It’s nice that the room is clean, large and very comfortable, the kitchen comes with cookware, and eating utensils in the room, there’s a bigger than a mini refrigerator, a real coffee pot, front desk has snacks and ice cream, plenty of parking, WiFi, a pool, and a variety of items for breakfast are included.

Partner

10/10

Exceptional

11 Jul 2018

Abelardo

I've stayed on several occasions without any bad experiences. Excellent location, spacious/comfortable rooms. Staff treat you like family and always display a caring willingness to help.

10/10

Exceptional

09 Jun 2018

JANIE

Ponce Trip

This hotel offers all the conveniences! Great location; not far from casino, very clean and lots of room; I would definitely recommend.

Family

8/10

Excellent

06 Jun 2018

Verified traveler

Hotel was great but pet fee for one day was excessive

8/10

Excellent

29 May 2018

Letty

Great location

10/10

Exceptional

02 May 2018

Raul

GREAT STAY!

We requested a room on the 4th floor and upon check-in we were about to be given a room on the 1st floor. After I explained my concern, I was immediately given a room on the 4th floor. The breakfast was great, the room was very clean, and spacious. It was a mini suite with great amenities.

Family

10/10

Exceptional

30 Apr 2018

Sonny

Best hotel in town

Always satisfied never disappointed with this hotel. Awesome place to stay.

2/10

Poor

29 Apr 2018

Verified traveler

The front desk personnel did not follow thru.

I had very specific requests which the front desk personnel initially understood when he was assigning rooms, then he violated HIPPA law and shared that I was a guest there to family members also staying at the same hotel and moved me from a room he had already guaranteed me when I first arrived. I drove over 3 hours to get there and left due to the circumstances.

8/10

Excellent

26 Apr 2018

Verified traveler

Towneplace Suites in Eagle Pass is my go to place every time I visit. Love it!

Family

10/10

Exceptional

15 Apr 2018

Michael

Great property. Will stay again.

Family

6/10

Pleasant

13 Apr 2018

B

BV

Not happy with house keeping. They never clean my room. I call and ask for help at 3:30PM because it was not done. After they cleaned they did not provide shampoo and soap.
Other than that the breakfast is good and the people is nice.

6/10

Pleasant

09 Apr 2018

Andrew

Up keep of halls needs refreshing.

Having stayed here before,I was disappointed that I had to go downstairs late at night around 2am in the morning to get tissues and toilet paper that were not left in the room after cleaning was done. When I went down to front desk and told them what happened neither one of the individuals apologized for our inconvenience. Also, the toilet seat in our bathroom was so loose it had to be held in place when seated. Disappointing too was the condition of the hall walls and doors-there were black marks which made the halls look dirty. The floors in the elevators had black dirt marks which were there Friday afternoon when we arrived and the same marks were there when we left Sunday. Lastly, our room floor and hallways could have used a vacuum. We did however enjoy the breakfast, the size of the room and bedding, and the view.

10/10

Exceptional

09 Apr 2018

Verified traveler

Kickapoo Casino

Very good service desk, good size room, great breakfast, overall clean hotel. Great location not far from Kickapoo Casino. Very good rate.

8/10

Excellent

03 Apr 2018

Verified traveler

BackPain

Overall it was good

I stayed four nights and the mattress on the king size bed was tough on my back and couldn’t get use to it, I had lower back discomfort 3 of 4 nights

2/10

Poor

03 Apr 2018

Verified traveler

Leaning bef of Eagle Pass

The hotel isn't bad, I booked a king suit which I've done before and had no issues. This particular time the bed frame was bent so I rolled into my wife all night and got no sleep. The hotel was completely booked so I couldn't switch rooms. The room also had no linens in closet for the pull out bed for my kids. I called desk and the girls response was \"you cam come down and get some\" I laughed and said she could bring them to me as we had already I dressed only to find that the pull out had no linens. I dressed and went to get linens, come back to find out she gave me linens for the king bed and night the pullout. Ne t morning g I asked to be moved to another room, I was on a ground Level room as I'm handicapped. They loved me too a 2nd floor so I had to pack mine my wife's and two kids bags back up only to find out the hotel only has two luggage trolleys and was informed niether were available most likely in guest rooms. I lugged everything up by hand. The 2nd room had a similar bent bed frame but this one was bent at a downward angel towards the head board so my feet looked like they were on a pillow. Manager was not available to make complaints either day I was there. Drunk guest in common area could here from my room hitting and haulering and the pool area was littered with empty beer cans and trash on easter.

10/10

Exceptional

23 Mar 2018

Jose

Great place in Eagle pass

The place was clean. Nice breakfast area.

Family

10/10

Exceptional

19 Mar 2018

Verified traveler

It was a nice stay ! Staff was very friendly.

Family

10/10

Exceptional

17 Mar 2018

Lorena

Eagle Pass Stayover

Excellent service and comfortable room.

Family

10/10

Exceptional

15 Mar 2018

Verified traveler

Excellent customer service

Excellent customer service great price great room friendly staff will reserve at this hotel in the future

10/10

Exceptional

26 Feb 2018

Juan

Great hotel!

Very friendly staff and the rooms are good in size

Family

8/10

Excellent

26 Feb 2018

Verified traveler

Was ok would stay again . Shower door needs fixing but over all it’s a good place to stay

4/10

Poor

24 Feb 2018

Beatrice

Not a pleasant stay

Have stayed at this hotel many times. Was not too happy with this stay. After unpacking (4 of us) we found out the commode would not flush. Called the office, they said maintenance guy would not be there until the morning (it was 4pm), they said they only had one other room available, but instead of going through the trouble of packing everything up we decided to just wait until the morning. We just used the restroom in the hallway. Refrigerator only worked on one setting so it froze everything we had in there. HBO was not working, they didn’t know why... was not a pleasant weekend.... will return to this hotel though...just hope next stay is a better one....

Family

10/10

Exceptional

19 Feb 2018

Sonny

Awesome Get Away

Awesome hotel, friendly staff, really nothing bad to talk about.

10/10

Exceptional

12 Feb 2018

Melissa

Birthday Weekend

Towneplace suites in Eagle Pass Texas was very clean, staff were very friendly and accommodating. Will definitely stay there again. Location was good too.

Partner

10/10

Exceptional

12 Feb 2018

Melchor

Awesome place to stay

Family

8/10

Excellent

12 Feb 2018

Fel

Service great

Marriott usually says quality. Upon arrival room ready but when we got to room found 3 hairs on bed and a doggie treat under the bed. Front desk apologized and moved us to a new room. The rest of our visit was pleasant. The staff are very friendly and the locals very nice.

2/10

Poor

05 Feb 2018

Donald

Noise complaint!!!

The night shift employees did not respond to a drunken noise complaint in the room next door. I called the front desk twice and finally went to the front desk and demanded action or a refund. Keep in mind this started at 1245 am! Totally unacceptable.

Family

8/10

Excellent

03 Feb 2018

Luis

Excellent staff & support. Special Kudos to Ms. Ayala, for excellent customer support.

4/10

Poor

29 Jan 2018

Verified traveler

Really upset

I had several issues during my stay that I reported and they were never fixes, my door didn't lock so I had to barricade it each night my linen had red lipstick and black mascara stains upon arrival I asked to have it changed was told housekeeping was fine, reported it Gain the next morning was assured it would be handled , I placed all the linen on the floor to make sure they changed it ...returned to my room later that evening to find the same dirty linen on the bed. And the door again sticking and not locking. I reported and was told the manager would be in at 700am and I could speak to her. Went to front desk next morning asked for the manager Elva would not get the manager, instead she said \"I'll pass it along and maybe she'll give you some points\" I WILL NEVER STAY HERE AGAIN.

10/10

Exceptional

20 Jan 2018

Yvette

Guest services was very friendly and helpful.

Family

10/10

Exceptional

15 Jan 2018

Frank

One of the best hotels I have stayed, highly recommend!

Partner

10/10

Exceptional

13 Jan 2018

Linda

Very good- Frank the night manager is very helpful

8/10

Excellent

10 Jan 2018

Mick

About 12 minutes from the casino

I booked this hotel in Eagle Pass for a girls trip to the Casino. We usually stay at the casino hotel but it was fully booked that night. I was pleased with this hotel and would book it again. Price was fair and room was clean. The kitchenette was great and room was large. Loved the full size table and chairs in the room. Our room was at the end of a corridor and was soo quiet. Breakfast was great with lots of choices and the coffee was hot and delicious. There were a few things that were slight issues. One is the hotel is showing some wear especially in the shower with some mold growing. Another is the front checkin guy was not very friendly. Did not greet us as we walked in, just looked at us like we were interrupting him. And last was it would be nice if the hotel had a shuttle to the casino like most of the other hotels do. But overall it was a great stay in Eagle Pass.

10/10

Exceptional

03 Jan 2018

Alejandro

Awesome

Great place to stay..

10/10

Exceptional

03 Jan 2018

Joe

Very nice Hotel. The room was extremely spacious and clean. The breakfast was good.

8/10

Excellent

02 Jan 2018

Jennifer

Repeater and will come back again

I always stay here when I visit. I stayed in a different type of room this time and it wasn’t clean but the hotel fixed it right away.

Family

10/10

Exceptional

02 Jan 2018

Verified traveler

Every aspect was outstanding. Best breakfast!

Outstanding!!

10/10

Exceptional

01 Jan 2018

Rhonda

Great place to stay

Wonderful, definitely will stay here again. Felt like being at home. Clean with a warm atmosphere.

Family

2/10

Poor

26 Dec 2017

Verified traveler

They are Thieves

I went to check into my room and the room was dirty so I had move rooms and my leather jacket was stolen.

10/10

Exceptional

26 Dec 2017

Armando

Great place to stay while in Eagle Pass!

Our Preferred hotel while in Eagle Pass!

Family

6/10

Pleasant

25 Dec 2017

William

The stay was ok. I extended an extra day and the front desk argued with me twice about charging me for 2 days instead of one. Three trips to prove to him he was wrong. Not staying here again.

Family

8/10

Excellent

21 Nov 2017

Katrina

Overall I was satisfied but I didn’t like that at exactly ten they put up breakfast so the people who got
There later barley had a chance to eat. Second I didn’t like that they only cleaned my room once out of a 3 night stay.

Family

8/10

Excellent

20 Nov 2017

Glenn

Business friendly

Just a quick stay for business.

8/10

Excellent

10 Nov 2017

Melody

Big room

Friendly, helpful staff, comfortable room.

10/10

Exceptional

06 Nov 2017

Verified traveler

Very friendly and wonderful place!!! Would recommend it to anyone and we will be staying there for all of our trips to Eagle Pass for now on.

10/10

Exceptional

18 Oct 2017

Jerry

Travel dude

Excellent hotel. Perfect for our business trip.

10/10

Exceptional

04 Sep 2017

Von

Best stay in Eagle Pass

Outstanding! Great accommodations, felt like being home

Family

10/10

Exceptional

01 Sep 2017

Hesiquio

Very nice hotel and great staff.

Room was always checked on and place was kept very clean Awesome breakfast thank you.

10/10

Exceptional

29 Aug 2017

Kathy German

was great we were there as refugees from corpus Christi they were all accommodating.

6/10

Pleasant

11 Aug 2017

monica

We were happy because we got into town early and they let us check in early...however...the toilet paper in the restroom was more than half ways used which ended running out and ut seemed like the toileteries had also been used...even though we brought our own. Same for the paper towel roll in the kitchen...it was more than half way used...

Partner

8/10

Excellent

11 Aug 2017

Verified traveler

Only real issue was the nasty pool that was full of dead bugs.

Family

10/10

Exceptional

24 Jul 2017

Verified traveler

Fresh and comfortable

Great place compared to others in EP. I felt rested and pleased.

Partner

10/10

Exceptional

23 Jul 2017

Lisa

It was very good

I really liked this hotel!!

Family

10/10

Exceptional

10 Jul 2017

Verified traveler

Nice hotel room

Nice room everything was very good wish hotel give you comp rooms for stay there more then once..wish you don't make write then we have too on reviews ..cause it can make us not leave one......................................................................

8/10

Excellent

04 Jul 2017

Verified traveler

Repeat customer.

Clean and very welcoming staff. This is our go to hotel when we come to Eagle Pass.

10/10

Exceptional

03 Jul 2017

Rosalia

Pleased

Clean hotel, friendly staff. Good breakfast.

Family

10/10

Exceptional

02 Jul 2017

Verified traveler

Mini vaca

Great service and hotel is well maintained. Staff is very polite and professional, willing to accommodate if needed. Pool area well maintained and clean. Just recommend adding some table umbrellas for shade, no shaded areas at pool.