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Days Inn By Wyndham Piedras Negras

Piedras Negras · Mexico

San Luis Y Sinaloa S/NView location

8.4/10Excellent458 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.8/108.8
Condition8.4/108.4
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Days Inn By Wyndham Piedras Negras

Days Inn by Wyndham Piedras Negras is perfectly located for both business and leisure guests in Piedras Negras. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Days Inn by Wyndham Piedras Negras.

Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like sofa, internet access – wireless (complimentary), mini bar, microwave, shower. The property offers various recreational opportunities.

Days Inn by Wyndham Piedras Negras combines warm hospitality with a lovely ambiance to make your stay in Piedras Negras unforgettable.

Read more about this hotelShow less

With a stay at Days Inn by Wyndham Piedras Negras in Piedras Negras, you'll be within a 15-minute walk of Three Cultures Square and Macroplaza II.

This hotel is 11.5 mi (18.5 km) from Kickapoo Lucky Eagle Casino and 0.8 mi (1.3 km) from Macroplaza I. Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Piedras Negras?

This hotel has 15608 square feet (1450 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards, debit cards, and cash
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Cribs (infant beds) are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Three Cultures Square 0.8 km / 0.5 mi
Macroplaza II 0.9 km / 0.6 mi
Macroplaza I 1 km / 0.6 mi
Sanctuary of Guadalupe 1.7 km / 1.1 mi
Museo de la Frontera Norte 1.8 km / 1.1 mi
Gran Plaza 1.8 km / 1.1 mi
Piedras Negras River Walk 1.9 km / 1.2 mi
Rio Grande 2.1 km / 1.3 mi
Fort Duncan Museum 3 km / 1.9 mi
City of Eagle Pass Art And Culture Center 3.1 km / 1.9 mi
Eagle Pass Golf Course 3.2 km / 2 mi
Eagle Pass International Bridge I 4.7 km / 2.9 mi
Shelby Park 4.7 km / 2.9 mi
Cinemark Mall de Las Aguilas 4.8 km / 3 mi
Maverick County Lake 5 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 81
  • Number of floors (main building): 2
  • Twin rooms: 20
  • Double rooms: 61
  • Suites: 7
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 34 more facilities & services
  • Wi-fiExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Shop
  • GardenExtra charge
  • Concierge
  • Gym
  • Luggage roomExtra charge
  • Private pool
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant: 1
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 2
  • Projector
  • Business centre
  • Outdoor freshwater pool: 1
  • Hairdressing salonExtra charge
  • Breakfast
  • Continental breakfast
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable2 photos

    Days Inn By Wyndham Piedras Negras

    Room TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Smoke detector
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS KING BEDDOUBLE • BUSINESS KING BEDDBL.BS-KG

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    DOUBLE BUSINESS KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable2 photos

    Days Inn By Wyndham Piedras Negras

    Room TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Days Inn By Wyndham Piedras Negras

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BUSINESS QUEEN BEDQUADRUPLE • BUSINESS QUEEN BEDQUA.BS-QN

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    QUADRUPLE BUSINESS QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BUSINESS QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 28 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable2 photos

    Days Inn By Wyndham Piedras Negras

    Room KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BUSINESS NON SMOKINGQUADRUPLE • BUSINESS NON SMOKINGQUA.BS-NM

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    QUADRUPLE BUSINESS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BUSINESS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BS-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESS KING BEDRoom • BUSINESS KING BED • 1 Bedroom • 28 m²ROO.BS-KG
    Room BUSINESS KING BEDPhoto unavailable2 photos

    Days Inn By Wyndham Piedras Negras

    Room BUSINESS KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Days Inn By Wyndham Piedras Negras

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Days Inn By Wyndham Piedras Negras

8.4
Excellent
458 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.4 /10
Amenities
8.2 /10
100 reviews shown
2/10
Poor
29 Jul 2026
Maria D
At check-in, the receptionist was genuinely kind and tried to help, but the stay was unacceptable. We were moved through two different rooms and both were dirty. The first had foul-smelling sheets and a bathroom with hair and trash. The second wasn’t even cleaned, bed unmade and used cups left out. The third still had dirty floors. On top of that, the noise overnight was extreme; we couldn’t sleep at all. The next day we were told it was due to a military presence around 3 a.m. but guests deserve basic rest. We needed to extend our night but asked to be moved to the second floor. The staff were polite, but the cleanliness and noise made the stay awful. We won’t be back.
2/10
Poor
19 Jul 2026
Gabriela
The rooms were not very clean, the bath towels were dirty and damp. The pool is the reason we booked here and it was very dirty we weren’t even able to swim in it.
Family_with_children
10/10
Exceptional
03 Jul 2026
Bertha
Bueno
Self
6/10
Pleasant
02 Jun 2026
William
The Days Inn in Piedras Negras, Mexico seems to be part of a bigger expansion of town heading south--the first wave which forty years ago. The better hotels are further out. The hot breakfast was satisfactory. The outdoor pool was not in working order during my stay. I would have enjoyed a refreshing swim in the near 90-degree weather. Some places to eat were within half a mile, but the majority were further out where the newer hotels were. A Catholic church is within walking distance, and the well-known Oxxo convenience store is three blocks away.
Self
8/10
Excellent
08 May 2026
Maria B
Desayuno excelente
2/10
Poor
27 Apr 2026
Sonia
I’ve stayed in this hotel many times, sometimes even twice a year for the last 5 years. I always leave a good review but this time it’s an exception. I forgot my makeup bag with all my facial creams in the room and when I called they said that it was not reported by the housekeeper. They kept it! -the hot water never showed up after 15 minutes of running the shower. The TV didn’t work either.
Also, for some reason most of the times we stay the pool is under maintenance…usually the weekends…lame. I haven’t been able to use their pool. I’ll be looking for another place to stay
Partner
10/10
Exceptional
21 Apr 2026
isidro
Very nice place close to restaurants. Nice room and bed
Partner
2/10
Poor
15 Feb 2026
Selena
Room the cleaning was okay , there were roaches , and no hot water it was super noise people playing music
And we talked to manager and they said they couldn’t do anything
Leisure Partner
2/10
Poor
15 Feb 2026
Jose
The night started out bad. We could not connect to the internet on the TV and we called the front desk- they said there was no one to help us with it till the morning. All through the night there were young adults running through the hallway and yelling. We woke up at 7:30am with people yelling, laughing, and stomping out of rhe lobby. When we tried to take a hot shower, there was no hot water. We spoke to the front desk in the morning and they said there was nothing they could do. But that night they told us to wait till the morning. So basically they intended to never do anything
Leisure Family
10/10
Exceptional
02 Feb 2026
Estefania
Todo perfecto
Family_with_children
10/10
Exceptional
28 Dec 2025
Rosa
Everything for our stay was great!
Leisure Family
10/10
Exceptional
26 Dec 2025
Carlos
Everything was OK
Leisure Family
6/10
Pleasant
28 Nov 2025
Leslie
Y
Friends_and_family Family
6/10
Pleasant
28 Nov 2025
Carolina
Ok to stay, clean and safe
Business
10/10
Exceptional
19 Oct 2025
Jorge
bueno
Friends_and_family Family
4/10
Poor
11 Oct 2025
Roberto
Me quedé 2 noche. En el segundo día, ya estaban sucios las toalla, le pedí al receptionist y me dijo que ya había en mi cuarto limpios. Y era mentira. El último día que iba a salir. Se me acabó el papel higiénico. Y el receptionist, no puedo ayudarme.. dijo que no tenía. Y que esperara asta que llegara la señora de la limpieza. Y nunca me llevo papel. Las dos personas en la receptionist. Les falta entrenamiento. Como resolver un problema. Nunca volveré a ese hotel!!!!!
10/10
Exceptional
10 Oct 2025
Claudia
Good experience
Leisure Family
6/10
Pleasant
09 Oct 2025
David
AC was not working in the first room. The TV was not functioning in the 2nd room.
10/10
Exceptional
08 Oct 2025
Elizabeth
Everything good
Leisure Family
6/10
Pleasant
02 Oct 2025
Jesseca
Room was clean and spacious. No hot water. Door was difficult to close and needed repair. Interior lock did not work. Breakfast was good. Pool was nice. No bar, gift shop was never open, front desk staff was not great. Construction going on was loud at times. Overall a good value for the price.
Leisure Family
10/10
Exceptional
29 Sep 2025
Luciano
Great place to stay!!
Leisure Family
8/10
Excellent
22 Sep 2025
Imelda
parking is limited. Air conditioning was very good in the room. The breakfast looked good We did not eat at the hotel. We met up with family for breakfast at another location.
Friends_and_family Family
2/10
Poor
05 Sep 2025
Kevin
Llegamos al hotel a la 1:30 a.m. después de un largo viaje y nos sorprendió que nos dijeran que se habían quedado sin llaves. Cuando por fin nos dieron acceso a la habitación que reservamos con un mes de anticipación, descubrimos que ya estaba ocupada por otro huésped. Esto fue muy incómodo y alarmante estando con mi esposa e hijo. En la recepción se disculparon y nos cambiaron a otra habitación, pero al día siguiente notamos que estaba sucia, el baño no estaba bien limpio y el televisor no funcionaba. Aunque era fin de semana del Día del Trabajo y el hotel estaba lleno, no hay excusa para tanta desorganización. Ha sido la peor experiencia que hemos tenido en este hotel.

We arrived at the hotel at 1:30 a.m. after a long trip and were surprised that they told us that they had run out of keys. When we were finally given access to the room we booked a month in advance, we discovered that it was already occupied by another guest. This was very uncomfortable and alarming when I was with my wife and son. At the reception, they apologized and changed us to another room, but the next day we noticed that it was dirty, the bathroom was not well cleaned and the TV was not working. Although it was Labor Day weekend and the hotel was full, there is no excuse for such disorganization. It was the worst experience we had at this hotel.
Leisure Family_with_children
10/10
Exceptional
31 Aug 2025
Christian
Amazing
8/10
Excellent
12 Aug 2025
Melinda

Receptionist wanting to be the boss

They stay first day was hot ac was not working. Spoke with front desk name Juan an he had very bad customer service instead of helping us. He tired telling us that there was nothing wrong an we need to give the room to cool. I said it had all night an it’s hot this morning. I spoke to maintenance he recognized me from a previous day. Mario is well mannered and professional. He was able to get my room changed because he said the AC was broken and was not working while the receptionist one insisted that everybody go through him as of though he was the boss he made me feel very uncomfortable made me feel like what we said had no meaning to him he was going to do whatever he wanted. I’m just glad that Mario was able to help us and have us moved to a different room. thanks to his expertise and knowing that the AC was broken, we were able to move . Later, I complain to the receptionist in the morning, different person very well mannered very professional, and was told that I was not the first to complain about one. Someone needs to talk Juan’s manager. About his customer services.
Partner
10/10
Exceptional
11 Aug 2025
Christian
Great hotel
Leisure Family
8/10
Excellent
10 Aug 2025
Adrian
El cuarto estaba limpio y muy amplio,las camas cómodas,la variedad del desayuno podría mejorar y lo único malo es que no tiene elevador.
Friends_and_family Family
10/10
Exceptional
08 Aug 2025
Eliseo
Staff was helpful. Breakfast waiters were very kind.
Leisure Family_with_children
10/10
Exceptional
27 Jul 2025
Teresa I
Clean and kind staff
10/10
Exceptional
20 Jul 2025
Jesus
Safe and nice!
Business_and_leisure Family
6/10
Pleasant
19 Jul 2025
Froilan
Friendly staff, good breakfast.
4/10
Poor
15 Jul 2025
Rebecca

No water

Staff was nice and breakfast was good. Room was clean and comfortable but there was no water could not take shower or wash hands. Toilet was still flushing so there was that. When we called front desk no apology no offer to make up for inconvenience. Just said issue with city that’s it.
Partner
10/10
Exceptional
08 Jul 2025
Ruben
Very nice people
Leisure Family_with_children
8/10
Excellent
08 Jul 2025
Adrian

Decent stay

The hotel was overall good. There was a small issue at check-in where the reception team had problems verifying the reservation through this site. The room was very spacious, but slightly dirty, with hair in the restroom, tub, and room carpet. Overall, the stay was average, the area was relatively calm, plenty of parking. For a overnight stay, this hotel met our expectation and would likely stay again.
Friends_and_family Family
4/10
Poor
06 Jul 2025
Eliset
Rude front desk staff. We arrived to a room with a drain like smell only to then see that the shower had no door (water all in floor we slipped) , the room had a small tv screen and no smart tv functions as advised only to also find out the tv remotes also weren’t working. I called the front desk to ask about those concerns and the evening shift front desk guy rudely responded that’s the room assigned to me and there wasn’t anything he could do!!! No other solutions provided aside from having tech support come change rémote batteries out (which still didn’t make remotes to work). The next day I called again to complain because the room I paid for 3 nights wasn’t acceptable and the same guy (no name badge) told me very hesitantly that he would see what he could do. Finally he said I could move room, he offered 2nd floor which I asked for first floor when I checked in; he again very rudely replied that was all he had I reminded him that my mom was elderly and clearly a 2nd floor room wasn’t ok, he then « found » a room across the same hall I was in. I asked him if this new room had all the things it should shower doors, smart tv with working remotes and etc, he told me (rudely again) that he couldn’t keep moving me rooms. I reminded him I was a paying customer and only asking for a room in acceptable conditions nothing more and if the first one I was given would have been ok I wouldn’t be asking ! He didn’t have a name badge nor provided his name despite my inquiry!
Leisure Family
10/10
Exceptional
03 Jul 2025
Rosa
Stay was great, no complaints at all.
6/10
Pleasant
20 Jun 2025
Hilda
The best part of the hotel is the pool. The room had a musty smell to it all the time. You can hear everything in the hall through the doors. Very noisy in the mornings. Location was good.
Leisure Family
10/10
Exceptional
01 Jun 2025
Norma
Bed are comfortable
Business_and_leisure
8/10
Excellent
25 May 2025
sonia

Mini vacaciones

Muy buen hotel, precio muy accessible. El staff bien amable y atento. El cuarto limpio y cómodo. Primera vez estado aquì y lo voy a seguir reservando
Friends_and_family Family
10/10
Exceptional
22 May 2025
Cally
Overall happy with my stay. Room was very clean and comfortable.
Business_and_leisure Family
10/10
Exceptional
16 May 2025
David
A
8/10
Excellent
16 May 2025
Paloma
They could add better juice options for breakfast!
Business_and_leisure Family_with_children
10/10
Exceptional
12 May 2025
Norma
love the beds soft and clean friendly staff and our housekeeper myra was excillent and friendly
Business_and_leisure Family
8/10
Excellent
07 Apr 2025
Stephen
Nice place. Friendly staff. Area around is below average but feels safe
8/10
Excellent
06 Apr 2025
Paloma
Smells like mold in the restroom.
8/10
Excellent
06 Apr 2025
Paloma
The staff is friendly.! Needs a bit better cleaning in the restrooms, there’s always too much hair in the floor, and it has a smell of mold.
Business_and_leisure Partner
10/10
Exceptional
21 Mar 2025
Maricela
All was great with the exception of coold water in the pool. Other than that excellent service. Good breakfast. Surly recommended
Leisure Family
10/10
Exceptional
09 Mar 2025
Mayra
La avitacion fue entregada a tiempo, el hotel estaba muy limpio y acogedor. En general todo estuvo muy bien.
Partner
10/10
Exceptional
02 Mar 2025
Eliset
Love it
10/10
Exceptional
16 Feb 2025
Paloma
The rooms need insulation since everyone that walked and talked thru the hallway keep me up during the night.. Also not sure if they didn’t mopped the restroom or they mopped with a dirty mop because there was lots of hair on the floor and obviously was not mine.
Business_and_leisure Partner
6/10
Pleasant
08 Feb 2025
Verified traveler

Bonito pero….

Muy bonito hotel pero todo se escucha tanto de las otra habitations así como del pasillo y de afuera. Las camas son cómodas
Friends_and_family Family
10/10
Exceptional
29 Jan 2025
Adrianna
Everything
10/10
Exceptional
26 Jan 2025
Victor
Great experience
10/10
Exceptional
05 Jan 2025
Paloma
Very friendly staff received us.! Super nice and clean. Loved the microwave and mini fridge in the room.! Would definitely recommend and will stay there again!!
Business_and_leisure Partner
8/10
Excellent
04 Jan 2025
Edna García
The hotel was convenient and have easy parking.
Leisure Family
8/10
Excellent
27 Dec 2024
Carlos R
Employees were great, respectful, helpful. From the security guard, personnel at the breakfast area to the front desk attendants...they were all amazing. The breakfast was above average and a traditional North Mexico treat.
Our room: the exhaust fan in the bathroom is too loud and it smell like sewer.
Leisure Family
10/10
Exceptional
19 Dec 2024
Lisa
They are very nice the place is clean great breakfast and close to a lot of places
10/10
Exceptional
13 Oct 2024
Margarita
Great place
Business Family
10/10
Exceptional
13 Oct 2024
Margarita
I usually stay at this Days Inn in Piedras very safe
Business Family
10/10
Exceptional
12 Sep 2024
Mandy
Was very clean . The staff was helpful. Especially Pool area very nice patio area .
Leisure Family
10/10
Exceptional
14 Aug 2024
Jose
Super clean and friendly staff. We always stay here when we travel to Piedras Negras.
Friends_and_family Family
10/10
Exceptional
02 Aug 2024
Joel
No complaints.
Business_and_leisure Family_with_children
10/10
Exceptional
28 Jul 2024
Maricela
Clean and very nice. Staff was helpful. Love the place.. Excellent
Leisure Family_with_children
8/10
Excellent
21 Jul 2024
Miguel A.
All was good. Breakfast can use some improvement. Also the TV had only 2 channels viewable and the fan in the restroom was noisy. But it was okay for the price.
Leisure Partner
8/10
Excellent
11 Jul 2024
Jorge
You need to keep the bathroom clean, looks dirty
Leisure Family
10/10
Exceptional
01 Jul 2024
Jose
Full time security made this place feel super safe. Real military security. Rooms smell old but it was clean and new and comfortable
Business_and_leisure Family_with_children
10/10
Exceptional
01 Jul 2024
Luis
Exelente servicio y ubicación
Leisure Family
10/10
Exceptional
29 Jun 2024
Juan m
This is a nice and clean hotel, safe parking lot,not elevator
Friends_and_family Family
6/10
Pleasant
24 Jun 2024
DANA
It was close to town, centered around shopping and restaurants.
The only thing that was bad was the pool, it was very dirty, and they did not have anyone to clean it.
Leisure Partner
10/10
Exceptional
17 Jun 2024
laura

Father’s Day trip

Food was good , pool was as clean , room was clean
Friends_and_family Family
8/10
Excellent
13 Jun 2024
Claudia
The pool needed maintenance
10/10
Exceptional
29 May 2024
Sylvia
Very friendly staff
Leisure Partner
10/10
Exceptional
26 May 2024
Samantha
Nice hotel with friendly staff. I didn’t get a chance to use the pool but the area was clean and definitely inviting. On my next trip I hope to use the pool.
Leisure Family
10/10
Exceptional
10 Apr 2024
Javier
Nice, peaceful, and quiet atmosphere. Will definitely return!!
Leisure Partner
8/10
Excellent
09 Apr 2024
Melinda
Very clean. Staff was friendly. Parking is very secure. Noise level was good.
Self
6/10
Pleasant
15 Mar 2024
blas
Couldn’t get the tv to work!
Would appreciate for room to be sanitized and fresh clean restroom towels next time.
Leisure Family
10/10
Exceptional
08 Mar 2024
Rogelio
It was super comfortable stay
2/10
Poor
06 Mar 2024
Dominic
We entered our room and were greeted by a big spider on the floor by small table. Then all the towels in the bathroom were all dingy and had stains on them. Both our double queen beds were both dirty as well. They had stains and tiny black specs everywhere. Through out the night, guest banging on doors and yelling to be let in. Only stayed here because our usually place the Hampton Inn, was all booked up for the night. Will not be back. The only positive is the very upbeat accomodating guy who checked us in.
Leisure Family
10/10
Exceptional
25 Feb 2024
Maria

Hotel perfecto.

Excelente lugar, muy limpio, estacionamiento seguro, desayuno delicioso, quizá podrían agregar otro platillo para vegetarianos a parte de frijoles.
Partner
10/10
Exceptional
30 Jan 2024
Rebeca
Close to everything the swimming pool area looks nice
Leisure Partner
10/10
Exceptional
17 Jan 2024
Aaron
Excellent service
Family_with_children
10/10
Exceptional
21 Dec 2023
Luis Alberto
Exelente personal lugar limpio y seguro, es mi segunda vez que reservo!! Las toallas talvez ocupen ser eenovadas pero fuera de eso todo exelente el desayuno riquisimo!!
Leisure Family_with_children
8/10
Excellent
09 Oct 2023
Héctor Saldana
Nice hotel
Business Self
10/10
Exceptional
13 Jun 2023
Angela
Nice
10/10
Exceptional
12 Mar 2023
Jesus
Good! Perfect
Business Family
8/10
Excellent
25 Feb 2023
Greg
Easy check in. Friendly staff. Just a nice stay
Leisure Family
10/10
Exceptional
16 Feb 2023
Vanessa
Todo muy bonito. El personal muy atento. Lo único fue que no pudimos disfrutar de la alberca, está en mantenimiento.
Leisure Family_with_children
2/10
Poor
13 Feb 2023
Jose
Did not like that expedia had not paid for my room and had to wait over an hour for expedia to fix the problem
Leisure Family_with_children
2/10
Poor
13 Oct 2022
Terese
You did not send the money for the room to the hotel. They wouldn't let me check in. Need a refund. Your service is terrible. You collect money and just keep it
Leisure Partner
4/10
Poor
26 Sep 2022
Enrique
Need better cleaning and better towels.
towels were stained and looked worn out and gray instead of white.
Leisure Family
4/10
Poor
05 Sep 2022
Phillip
Bad experience.No security doors.Air condition no work the first night at all.Door no work Use a master key leave my wife without key was not help .Two consecutive nights was big fight in the hall by who ???Breakfast bad TV bad .We cut the days and back one days early Do lack of sleep
Partner
10/10
Exceptional
22 Aug 2022
Norma
Always great service friendly staff i always enjoy my stay..... i hava canceled trips before when this hotel is unavailable i always travel to get treatment with doctor..
Friends_and_family Family
8/10
Excellent
13 Jul 2022
Brenda

Pretty good stay…!

In overall a good stay.Nice hotel,nice bed,good decent breakfast,nice pool,friendly employees,fast check in,the only complaint the cleaningness of the bathroom.
Friends_and_family Family
8/10
Excellent
13 Jul 2022
Brenda

Pretty good stay..!

In overall it was a good stay.The check in was fast,the employees were friendly,the breakfast was pretty decent.The bedroom was spacious,the bed was comfortable,the bathroom needs to be more clean.The pool was good to swim.The hotel is in good location.The only complaint is the bathroom,keep it more clean.
Friends_and_family Family
2/10
Poor
05 Jul 2022
Lidia M.
Didn’t has hit water and the stuff said that it’s take longer running the water and we left more then 45 min and never has hot water, so weir people never accepted that had no hot water
6/10
Pleasant
02 Jul 2022
Muriel
Good customer service. Everyone was friendly.
Wifi signal was not good all.
The pool was very dirty, there was cigarettes and mostly bugs in the water.
Room had a weird smell and it got very noisy outside in the hallway. Maybe we had a bad room location but other than that it was okay.
Leisure Family_with_children
10/10
Exceptional
22 Jun 2022
Ninfa
Rooms maybe need up grade
Business Friends
2/10
Poor
16 Jun 2022
Verified traveler

Not a family hotel

First of all I want to say that Manuel the server during breakfast was a very nice man he was very helpful and always willing to help. The other staff well they always had an excuse for everything that went wrong first no Wi-Fi in the room, you had to stand right next to the front desk to get a good signal and I complained three times and ask them to check it. When we arrived Sunday at 2:00 AM the reception said that we could have family come and enjoy the swimming pool with us if we paid a fee, when I went to confirm the next day in the morning with the day shift they said no this is not possible. There was no pressure in the water it was cold water in the morning. and then Both rooms next to us at 4:00 AM you could hear them having sex, which that is not good when you have children with you. The pool area was nice but we were not allowed to use it because they chose to put chemicals in it during the day. The hlotel was run down in some parts, the breakfast are was very hot, AC was on but it was not helping. The majority of a hotel was pretty much need some repairs in our room when we walked in it smelled clean and then when we went into the shower there was fake nails on the floor in the shower which did not belong to us and there were hairs in the bathroom. I chose this 3 star hotel because of high good reviews. We will not be using this hotel again. They need to work on communication and repairs and add to their web site, of day of no use of pool.
Friends_and_family Family
10/10
Exceptional
14 May 2022
Valentin
The staff was very friendly, courteous, and helpfull.
Leisure Partner
4/10
Poor
29 Apr 2022
CARLOS

Not bad for money, but need to clean up their act.

Property is great, but extremely dirty. I had to ask management to clean my room, to replace linens, sheets... it was obvious they had not washed them after last guests left.
Breakfast (included) was great though.
Business

Location & surroundings

Days Inn By Wyndham Piedras Negras
San Luis Y Sinaloa S/N, Piedras Negras, Mexico

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Days Inn By Wyndham Piedras Negras

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