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Hotel Isabel
Guadalajara & Vicinity · Mexico
Jose Guadalupe Montenegro #1572View location
8.6/10Excellent1,002 Reviews
Cleanliness8.8/10 8.8
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.4/10 8.4
Neighborhood8.2/10 8.2
Amenities8.4/10 8.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Isabel
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a communal living room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 55 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0. 1 mile and kilometer.
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In the heart of Guadalajara, Hotel Isabel is within a 5-minute drive of Applicant Service Center and Guadalajara Cathedral. This hotel is 2.8 mi (4.4 km) from Expo Guadalajara and 3.1 mi (5 km) from Plaza del Sol.
Make yourself at home in one of the 55 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
5:30 AM
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
No elevators
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Long-term renters welcome
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
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Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately MXN 220 for adults and MXN 220 for children
- Pet fee: MXN 200 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: MXN 200 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Templo Expiatorio del Santisimo Sacramento
0.6 km / 0.4 mi
Museo de las Artes Universidad de Guadalajara
0.7 km / 0.4 mi
University of Guadalajara Assembly Hall
0.8 km / 0.5 mi
Avienda Chapultepec
0.8 km / 0.5 mi
Universidad de Guadalajara
0.9 km / 0.6 mi
Parque Revolucion
1 km / 0.6 mi
Monumento a los Ninos Heroes
1.1 km / 0.7 mi
Centro Cultural
1.1 km / 0.7 mi
Teatro Diana
1.4 km / 0.9 mi
Applicant Service Center
1.6 km / 1 mi
Parque Agua Azul
1.9 km / 1.2 mi
Corona Market
2 km / 1.2 mi
Guadalajara Plaza
2.1 km / 1.3 mi
Plaza de Armas
2.1 km / 1.3 mi
Guadalajara Cathedral
2.2 km / 1.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2000
- Total number of rooms: 55
- Number of floors (main building): 2
- Double rooms: 49
- Suites: 1
- hotel
- American Express
- JCB
- MasterCard
- Visa
- City centre
- Bus/Train station
Show 46 more facilities & services
- Airport
- Harbour
- Golf course
- Ski slopes
- Small pets allowed (under 5 kg)Extra charge
- Large pets allowed (over 5 kg)Extra charge
- Wheelchair-accessible
- Car park
- Garage
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Airport ShuttleExtra charge
- Room service
- Laundry service
- LaunderetteExtra charge
- Bellboy service
- Currency exchange facilities
- Cloakroom
- Newspaper stand
- Garden
- Terrace
- Sun terraceExtra charge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Grill/BBQ: 1
- Café
- Restaurant
- Poolside snack bar
- Banquet hall
- PhotocopierExtra charge
- Business centreExtra charge
- Indoor freshwater pool: 1
- Outdoor freshwater pool
- Parasols
- Breakfast
- Breakfast served to the tableExtra charge
- Breakfast a la carteExtra charge
- À la carte dinnerExtra charge
- Breakfast and dinnerExtra charge
- SnacksExtra charge
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE ONE BEDROOMDOUBLE • ONE BEDROOMDBL.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
DOUBLE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
SUITE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXEJSU.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
JUNIOR SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Isabel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Isabel
100
reviews shown
Calvin
Very nice hotel with charm and well maintained. The decor in the rooms is fabulous. A good breakfast. Helpful staff. Close to the main street of Colonia Americana. A bit of a walk though.
The price was reasonable the night I stayed, but I tried to book another day and not on a weekend but it jumped over $20.
The price was reasonable the night I stayed, but I tried to book another day and not on a weekend but it jumped over $20.
Sol
Parking was easy and secure
Haley
Hotel is an oasis in a area that is not welcoming. Room and restaurant were clean, but grounds needs maintenance. Staff were very helpful.
Emilia
Everything is good
Miguel
Very good property.
Georgina
Home like vice. Quiet and calm, excellent breakfast menu.
Francis
Una mala experiencia, los empleados no tienen educación y no saben atender de la manera correcta a sus huéspedes, la recepción es pésimo el servicio y en el restaurante fueron groseros cuando una amiga intentó sentarse en una mesa que estaba vacía, le gritaron desde lejos que la mesa estaba ocupada (Existen modales para hacerlo) somos turistas desde Guatemala y que mal sabor nos llevamos de Guadalajara por este hotel y su trabajadores, pedimos hablar con el gerente y no quisieron brindarnos el número, mis amigos estaba viendo el partido y les llegaron a gritar por qué uno de ellos agarró el control de la televisión por qué se había trabado el televisor y sólo querían ponerle play (no había nada de malo en lo que hicieron) y le llegaron a decir que si volvían a tocar algo que nos iban a sacar a todos del hotel, la gente estaba muy alterada, necesitan capacitar a sus empleados para que el servicio sea bueno, no solo hay que contratar gente sin conocerlos.
Delia
Welcoming and accommodating staff made for a pleasant stay. We visited during the World Cup and appreciated the complimentary daily water provided for each guest. The hotel is conveniently within walking distance of Zona Chapultepec, offering easy access to great nightlife and a variety of dining options. The pool area was enjoyable, while the on-site restaurant was average.
ENZO
Better food on breakfast
Enrique
We stayed in a suit style room with a bed, living room w/ 2 sofa beds, walk-in closet, bathroom. The room and property were clean and staff were very attentive. My only complaint is the lack of hot water in the showers. At best it would reach a lukewarm temperature and at worst it was tap cold.
Elaina
The ac was not able to keep up and the pool was gross on a couple of days. Parking was great!
Samuel
Clean and get ready before renting
Zoe
The atmosphere was lovely. It’s not a luxury hotel by any means, but the staff was nice and the hotel is so cute. It really set the tone for my stay in Guadalajara. The only things I would say is the bathroom kind of smelled due to what seemed like sewage issues, but it didn’t ruin the stay for me. Loved the little patio we got and the pool, which was so warm. I would highly recommend this hotel to any budget traveler.
Clara Josefina Galvan
All is perfect but the restaurant use to be excelente now is just fine
Salvador
Decent for the price. Staff not friendly or willing to work with you
Karla
Los baños huelen feo y la ducha heccha muy poca agua
Robertino
The staff was very friendly and helpful
ANDREW
Good stay. Helpful staff, very quiet.
Jeff
Big rooms, nice pool & pool area, walkable location to Chapultepec Ave, nice staff, complimentary water bottles, safe, quiet
Catherine
Good location the room was good size clean . Pool although we didn’t use it an do the breakfast was good
Dee
We have always stayed at the Hotel Isabel for the past 5-6 years. We have two dogs, enjoyed the convenience and dog friendly atmosphere. Last time we were there we were concerned with the restaurant. This time is was HORRIBLE. It was obvious why there were no patrons. There were no beverages but soda, no wine, no coffee and no alcoholic beverages. We only had water for dinner. The food came COLD. I mean my rice, vegetables and shrimp were cold. They were not freshly prepared and tasted terrible. We noticed the one other table in the restaurant returned their pizza because it was cold. The waiter did nothing but laugh at his phone. We did not even have silverware and had to ask for it after our meals came. There are NO other restaurants in the area and we would have been required to drive a distance to find a meal. After all of these years. We will not be returning to the HOtel Isabel.
Esmeralda Cecilia
Realizamos un viaje entre amigas (5 personas) y fue una gran opción para hospedarnos ya que nos permitió quedarnos a todas en la misma habitación. El personal del hotel siempre muy amable. Las instalaciones están en buenas condiciones, es una construcción que ya tiene algunos años pero se nota el mantenimiento.
LINDA
I was checking out the pet deal for next visit..i think it will be ok.
Arturo
Horrible place! One word: bedbugs
Elizabeth
The room was dirty, poor water pressure, the bathroom water smelt like sewer, there was an empty can of beer under the bed that didn’t belong to us. Room was infested with roaches. The bed and pillows very uncomfortable, the bedding had grey hair everywhere and the towels were stained. There’s a coffee machine but no coffee—not even complimentary water. Both mornings they were out of cappuccinos. Awful service, dirty rooms, sewer smelling water that made us feel dirty even after showering. Will never stay there again.
Kathi
Great value! Great pricr
Kathi
Great value and breakfast included. Perfect location. Charming budget hotel with heated pool. Would definately stay again.
SALEM
disappointment ! I have the breakfast included but unfortunately the hotel didn't provide it.
Location is decent
Location is decent
Raquel
I didn't get an airport shuttle.
Clean room over all.
Friendly stay.
Good quality for fair price.
Clean room over all.
Friendly stay.
Good quality for fair price.
Meribeth
The room was clean and well temperature-controlled. The attached room deck was spacious and the entry very secure.2 minor problems: 2nd night we were locked out because the desk had under-charged us (turned out to be correct, but another way to handle it?) The room safe did not work. It was promptly replaced with another that could not have the combination re-set from \"1-2-3\" because they did not have an override key in case of lost combination. The place was very safe and housekeeping staff very helpful and seemed trustworthy, but nonetheless...not really as promised.
Roxanna
Room floors were dirty. Bathroom smell was terrible. Wifi connection was terrible!
Roxanna
Hotel is good. Room floors were dirty. Bathroom has your typical mexico sewer smell. You pay for breakfast. Location was not the greatest, however parking is within the property which was a plus. The only reason I wouldn’t stay there is the internet. No TV or internet service. They provide wifi, yet it was slow and or no signal at all.
Fang
Pretty nice for budget friendly.
laura
Terrible experience,
Baño minimalista, personal muy joven y sin experiencia para atender las necesidades del cliente
Baño minimalista, personal muy joven y sin experiencia para atender las necesidades del cliente
Margarita
The hotel is nothing like it appears to be in the photos. It’s old, it looks more like a motel, the location is inconvenient, not a walkable neighborhood, and the price does not match the value. The staff is kind and helpful, (although they charge extra for coffee), but the place is really disappointing. My room’s view was a dump, with rubble piled up, and a parking lot. It’s noisy when cars come in. The room was clean but a smell was lingering and didn’t go away. The decoration and the lights are depressing. The restaurant has very good prices and the servings are abundant.
So it’s not all bad, but it’s not what I was expecting.
So it’s not all bad, but it’s not what I was expecting.
Josimar
The Hotel is in a good area, close to Chapultepec Avenue and public transportation.
Caroline
Staff were very friendly. Cleaning staff were helpful and the room was clean.
laura
The cuality of the hotel going down, no water pressure in the shower, the size of the shower room too Small the floor slippery un unsafe, the windows without lacking function properly, the night staff too young to solve serious problems
With olders customers drinking and disturbing at late night, you have to inspect the room yourself for cleaning when you receive the room
of the room, they make me feel unwelcome since the beginning. I don't recommend this hotel at all
With olders customers drinking and disturbing at late night, you have to inspect the room yourself for cleaning when you receive the room
of the room, they make me feel unwelcome since the beginning. I don't recommend this hotel at all
Mats Hirohito
The rooms are clean and nice. The staff was friendly and helpful. The location was very convenient; short walk to restaurants, a Soriana, and an art museum.
Jay
The free breakfast stated in my booking wasn't offered at the counter or at the restaurant. The location is not that good. The staff wasn't friendly. Otherwise, it's a fair accomodation.
Jody
I enjoyed my one night stay. It’s not in a touristic area and that’s exactly what I wanted.
Alexis
Friendly staff and the room was very clean!
Amy
Loved the sweet neighborhood and all of the lovely shared spaces at this hotel
Miguel
Parking was safe and easy.
The Hotel is pet friendly
The Hotel is pet friendly
Kevin
shower doesn’t have any water pressure and smells.
Mauricio
Excellent service at front desk
HUGO
The hotel is not on Americana . This area is not pretty and feels a bit unsafe. The hotel looks to have been renovated a few years ago but it is showing signs of wear and tear. The bathroom smells and the shower temperature was hard to adjust. It is ok but a budget stay but otherwise not a pleasant experience.
Chrishelle
The staff was lovely and helpful. The restaurant was limited and the food was not great. But the hotel was clean and safe.
Francisco
Very clean and cozy
Avi
Great hotel if you have rented a car
Stayed for a night.
Really nice heated pool.
Main benefit that I was looking for was parking which was available for free on the grounds of the hotel which was great.
I would have given 5 starts but the WiFi was really bad
Really nice heated pool.
Main benefit that I was looking for was parking which was available for free on the grounds of the hotel which was great.
I would have given 5 starts but the WiFi was really bad
John
Hay falta de luz natural y privicidad en los habiticiones.
Jose
Cozy, and quite
Elias
The pool
Laura
It was ok overall but there was no hot water 2 different days and my key card kept failing and i had to go to the front desk 3 separte times to get it reset. The cleanness and noise levels werw excellent. Woukd come here again if they fix their problems.
Cynthia
Great for the prixe
Cynthia
Honestly this is a great price for the area and the space all around. That being said the only bad thing is the price brings a very loud crowd with people who are messy and not aware they’re not the only people in existence. Hearing drunk people on the fone or arguing with someone in person was my only complaint but I know the staff can’t control this
Gabriel
La recamarera muy amable
Jose
Very good customer service
Elaine
The room was nice and clean.
Jordon
Everytbing was great
Luis
The restaurant \"El Comedor\" by the front desk, cashiers overcharge and don't return the money. You have to make sure you know the prices of the items and always ask for receipts.
Everything else was okay.
Everything else was okay.
Chris
Nice hotel in a decent area. Its not an amazing property but comfortable. Rooms are small but clean and modern. We had some serious water pressure issues in shower and sink where water barely dribbled.
Staff were very nice, decent restaurant and walking distance to restaurants, the University, groceries, etc...
Good Location :)
Staff were very nice, decent restaurant and walking distance to restaurants, the University, groceries, etc...
Good Location :)
Wesley
Central Guadalajara
Wonderful place to stay near central Guadalajara. Comfortable and had everything we needed. Would stay again.
Alvaro
Reception staff unfriendly , receptionist lie to me telling me the mini split head in the room was only ac when requested to fixed since I am a hvac contractor here in us you can imagine how disappointed was that poor maintenance in general restaurant food below average The only positive service staff in the restaurant thumbs up hotel has potential but poor management I believe it’s the problem since the manager is not friendly acts like he is giving you a favor so what can you expect from the rest of the reception staff
ANDREW
Great spot as home base for sight seeing. The neighborhood directly around the hotel is safe but a little run down. However, a few miles in one direction is the historic district and the in the other is a vibrant area of cafes and restaurants. It requires walking or uber but this hotel was perfect for us as first time Guadalajara tourists.
Stephanie
Un lugar muy tranquilo, el personal muy atento a lo que necesitábamos. Estacionamiento que fue lo mejor ya que Guadalajara es muy saturado. La comida del restaurante buena pero no excelente, pero precios muy accesibles. Si lo recomiendo mucho.
Tania
There was no water preassure, the walls are so thin you could hear other people’s conversations and activities. We were not able to stay at the common area and even turned off the lights forcing us to go back to the room.
Idalia Lizeth
No water pressure in the restroom
Too much echo in the hallways
Too much echo in the hallways
Daniela
Hotel had poor water pressure. The service in the restaurant was slow. We had to cancel our breakfast order due to being waiting for more than 1 hour.
Verified traveler
Buena opcion en El Centro con alberca
Nos gusto mucho.
Solo podrian mejorar en la limpeza de las sabanas.
Solo podrian mejorar en la limpeza de las sabanas.
Maria
Cute property. Nice restaurant. Lovely staff
Irene
The area location around doesn’t seem very safe..
Lux
Todo bien. Solo que la habitación principal tiene todo el día mucho ruido. Evita la suit de la entrada
Juan
Excellent customer service, overall great experience, will comeback
Charles John
Everything was great!
Juan
The place is nice quiet place the only thing is the WiFi is kind of weak got free breakfast loved red chilaquiles
Elias
Atencion
Diana
Best hotel, closer to downtown restaurants very convenient
Carmen
Very nice and comfortable.
Oscar Rodrigo
The staff are very friendly and welcoming. The hotel is very clean and the property is beautiful and great location, you can walk anywhere within minutes.
Mayra
Over all good, just the WiFi not working properly. TV didn’t work either due to the WiFi that didn’t work.
Guadalupe
Place is great
Mario Luis
Estancia promedio.
Resumen:
• Pros: Ubicación en Colonia Americana, área segura y caminable. El staff es amigable. Habitaciones con un tamaño y decoración promedio.
• Cons: La limpieza deja mucho que desear, el restock de amenidades durante la estancia también es deficiente y se nota que la limpieza no es profunda, hubo una cucaracha una noche, esta es la sola razón del 3.
Resumen:
• Pros: Ubicación en Colonia Americana, área segura y caminable. El staff es amigable. Habitaciones con un tamaño y decoración promedio.
• Cons: La limpieza deja mucho que desear, el restock de amenidades durante la estancia también es deficiente y se nota que la limpieza no es profunda, hubo una cucaracha una noche, esta es la sola razón del 3.
Christine
The patio furniture should be fixed and updated. The yard should be maintained especiall around the pool. The room towels should be replaced
glenn
Very difficult to fin, entrance is thru a busy restaurant
sandra
This neighborhood was safe and conveniently located near Centro. It's a 20 minute walk to get to downtown with many historic sites. I small pool is available and very comfortable beds.
Marlon
Some things are not working properly like the shower, is realy noisy, wifi is super slow and the tv is in a position were you can’t see it from the bed
Mary
It was nice to have to pool. Convenient to have a restaurant on the property. Staff was pleasant.
maureen
Liked the place but surprised at how far away from center of town as map not easy to read. Outside area around hotel not good for walking around. Restaurant staff mostly good, area very clean.
mela
My dislike during the stay was my room location right near the street NOISY right next to check in / check our NOISY staff stairs attached to side of room .NOISY would NEVER accept that room again.!!!! got woken up EVERY morning due to noise!!!!
Angel Uriel
Todo el personal fue muy amable y respetuoso :)
Chengchang
Wifi is very slow and unstable. Can't do anything with that WIFI.
Chengchang
The internet is very weak and unstable. I can't even play a video or reply to an email.
Jill
Fun and funky property
Alejandro R
It is close to downtown, convenient to move around the city. They had construction remodeling in some rooms that makes it annoying that noise.
ROBERT C
The fact that it was close to all types of sites in the area.
Only complaint that I had was the toilet was so close to the wall, it was hard to sit on it if you needed too. Other than that, I had no complaints.
Only complaint that I had was the toilet was so close to the wall, it was hard to sit on it if you needed too. Other than that, I had no complaints.
Jose
Tiene cucarachas y todo es viejo el cuarto y los muebles
Mauricio
Renovated rooms
Manuel
The property is plenty of trees and gardens, nice. But the bathroom has mold and in the first night we didn't have hot water in the shower
Verified traveler
It was nice and quite.to be downtown.for very good.
Location & surroundings
Hotel Isabel
Jose Guadalupe Montenegro #1572, Guadalajara, Mexico
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