Name: Villa Ganz
Address: Lopez Cotilla, 1739, Guadalajara, 44160, MX

8/10

Excellent

25 Apr 2026

Genoveva

Great location and service, with a few areas for improvement-
We had a very nice stay at Hotel Villa Ganz. The location is excellent — close to many attractions and easy to get around either on foot or with a short Uber ride. The staff were outstanding: friendly, attentive, and always willing to help.
The property itself is charming, with beautiful grounds and a lovely garden restaurant. Dining in the courtyard was a highlight, and the food was very good.
There are a few areas where the hotel could improve. The bathroom felt a bit outdated and not quite in line with expectations for a five-star boutique property. While the room was comfortable overall, a mini fridge would have been especially helpful given the warm weather. An in-room iron or steamer would also be a convenient addition for quick touch-ups, even though laundry service is available.
Overall, this is a warm, well-located boutique hotel with excellent service. With a few updates and added amenities, it would be even better.

Partner

10/10

Exceptional

12 Apr 2026

Juan

Muy limpio, muy bien cuidado, muy elegante

Partner

10/10

Exceptional

07 Mar 2026

Gilles

Beautiful Hotel with exemplary service. As good or better than anywhere I’ve ever stayed.
Short walk to many restaurants and bars as well.
Armando, our host is first rate!

The restaurant was also fabulous!
Can’t say enough about this property!

Muchas gracias a todos!

Friends_and_family Friends

10/10

Exceptional

20 Feb 2026

Patrick

I can’t say enough good things about this hotel. The staff were phenomenal, the rooms and premises were clean and tranquil, the location perfect for walking to food, coffee, bars, snacks etc. You won’t be disappointed.

Partner

10/10

Exceptional

12 Feb 2026

Kimberly

Staff, ambiance, courtyard, gorgeous villa and a great stay!

Leisure Self

10/10

Exceptional

28 Jan 2026

John

Villa Ganz joins a select handful of remarkable stays—a guesthouse in Entebbe, a ryokan in Kyoto, a bed and breakfast in Quindío—that become part of the journey itself. The understated elegant intimacy of Villa Ganz, nurtured by Yvonne, Leo, Carlos, Rocío, Luis, Ana Carolina, and Marcos, helped make our four days in Guadalajara unforgettable.

Our impeccably maintained room—with its comfortable bed and crisp, fine linens—was perfect for recharging before heading a few feet to the dining room for a leisurely breakfast, featuring perhaps the best eggs Benedict we’ve ever tasted. And though that’s saying a lot, Luis’s burrata, asparagus, and short ribs one evening deserve equal praise. Throughout our stay, the front desk team was consistently gracious, responsive, and generous with their local recommendations.

If I were to list reasons to return to Guadalajara, Villa Ganz would be right at the top. Viva VG!

Leisure Partner

10/10

Exceptional

17 Jan 2026

john

Full service hotel with exceptionally clean grounds and rooms. Very nice atmosphere, quiet…..yet local to food, music, art and exploring. High recommendation. The staff are bilingual and extremely professional. Couldn’t ask for more.

Leisure Friends

10/10

Exceptional

04 Jan 2026

Anjana

All areas of the property are beautiful--the food and drinks delicious, and the staff went above and beyond to make sure we had a great stay. Highly recommend and would absolutely stay here again.

10/10

Exceptional

16 Dec 2025

Elda

The room and entire hotel were beyond impressive and the staff not only friendly and helpful but very professional and welcoming.

8/10

Excellent

22 Nov 2025

Bas

Property and service is amazing!

10/10

Exceptional

10 Nov 2025

Patricia

The staff was friendly it made me feel like I was staying at a family member's home. The room was beautiful and the area felt very safe. Highly recommend.

Leisure Family

10/10

Exceptional

08 Nov 2025

Patrick

Wonderful, relaxing place to stay.

10/10

Exceptional

26 Oct 2025

Samantha

Hermoso

Most amazing boutique hotel. Straight out of a telenovela

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Liliana Alcala

This property is Beautiful, it’s a beautiful home remodeled into a small quite quaint Hotel, rooms are beautiful the patio in and outdoors are beautiful, you feel like you are at home. Let me tell you about the staff “Absolutely Amazing!” Armando, Ivan, Carlos, Leo all of the staff including the ones I can’t remember their names were GREAT! Luis Sioux Chef, wonderful. The food at the Hotel restaurant was GREAT! They were all soooo sweet, every evening we came back they would take the time to ask about our day, where did you go, did you have fun? My Husband and I would go up to our room and rest a bit, then come downstairs sit in the covered patio enjoy the weather and drink the best Margaritas, Ivan Carlos and Luis would come and chat with us and we would enjoy their company and kindness. We were there for 6 nights and not once were we disappointed. We would definitely recommend this Beautiful Hotel and the Amazing Staff! Thank you to all of you at Villa Ganz for making us feel so welcomed. Muchas Gracias

Leisure

10/10

Exceptional

19 Sep 2025

Dylan

This is a great little hotel in the heart of a really fun part of the city. Leo was great and helped me out with everything I needed. They even shipped items back to me in the states when I forgot them in the room. Wonderful hotel and wonderful staff.

Leisure Friends

10/10

Exceptional

18 Aug 2025

Oscar

All around great

10/10

Exceptional

09 Jul 2025

Stephanie

It's an exceedingly beautiful space and very comfortable. We had a large, gorgeously decorated room that opened onto the beautiful patio. We love the staff, the breakfasts, the freshly-made margaritas in the evening. The Lebanese restaurant next door is excellent. The neighborhood is great for walking. My husband and I have stayed here twice. We highly, highly recommend it.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Gary

What a perfect hotel in Colonia Americano. This beautiful property is enhanced by the terrific staff who welcomed us and offered every possible comfort and guidance. Happy to recommend Villa Ganz, Armando and his staff to anyone looking for an intimate and charming retreat that’s located in the coolest neighborhood. Ten STARS ⭐️

Partner

10/10

Exceptional

28 May 2025

Mina

Beautiful boutique hotel with friendly staff

Leisure Partner

10/10

Exceptional

16 May 2025

Daniel

Beautiful boutique hotel, I would highly recommend.

Leisure Family

10/10

Exceptional

12 May 2025

Mayrose

Charming & Comfortable in the Heart of Guadalajara

I absolutely loved my stay at Villa Ganz Boutique Hotel! Located in the vibrant Chapultepec area, the hotel is perfectly situated—safe, walkable, and surrounded by great restaurants and cafes. What makes this place even more special is its history: originally a 1930s mansion, it was beautifully renovated into what is now the first boutique hotel in all of Guadalajara. The French-inspired charm and timeless elegance can be felt throughout the property.

The staff was incredibly attentive and welcoming. We arrived early and were kindly allowed to check in ahead of time for a small fee. They even offered us coffee upon arrival—a thoughtful touch that set the tone for a warm and comfortable stay.

Our room was cozy and well-appointed, with a super comfy bed and pillows. I especially loved the French doors, which we left open to enjoy the fresh breeze. The courtyard is stunning, with a peaceful ambiance and a beautiful on-site restaurant perfect for relaxing after a day of exploring.

A couple of minor notes: the bathroom lighting was a bit dim, which made it tricky for makeup application, and the shower design caused some water to spill onto the bathroom floor.

That said, these were small inconveniences compared to the overall charm, comfort, and hospitality we experienced. Villa Ganz is a true gem—and a perfect choice for anyone visiting Guadalajara who appreciates history, style, and exceptional service.

Friends_and_family Friends

10/10

Exceptional

19 Apr 2025

Nicole

Cleaning and front desk Exceptional!

If I coule leave 10 stars for the cleaning and service(front desk) I would. Excellent front desk and daily cleaning service. The front desk gave us helpful suggestions for local places and even made cocktails upon request. Cleaning was fast and detailed.

Partner

10/10

Exceptional

30 Mar 2025

Kenneth

I can’t give enough praise for this hotel. It was so beautiful from the patio to the room to the staff. The staff!! They were so friendly, attentive and always exceeded expectation. Armando,Oscar, Ivan, Carlos and the entire staff made it feel like our home.

Leisure

10/10

Exceptional

05 Feb 2025

Bas

Excellent boutique hotel with wonderful service and ambience. Would highly recommend!

Leisure Partner

10/10

Exceptional

17 Jan 2025

Scott

Beautiful old home converted to a boutique hotel. Lots of charm. Staff went out of their way to accommodate us. Really nice people and old Guadalajara ambiance.

10/10

Exceptional

29 Dec 2024

Jason

Una casona histórica

¡Excelente estancia en esta casona hermosa! El persona era muy amable y muy profesional. ¡Volveremos!

Partner

10/10

Exceptional

18 Dec 2024

Carlos

The staff was amazing and very attentive, goes out of their way to help you with anything. And the room and the view is beautiful. The walking distance from a few dining areas and bars is convenient and safe, but the staff and beauty of the hotel really made it a true 5 star stay for Guadalajara.

Partner

8/10

Excellent

26 Nov 2024

m

Charming hotel in a great location. It’s a bit dated and the mattress was not comfortable but staff were awesome.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Miguel

What an amazing experience! The staff was very accommodating and kind. The property was beautiful, and it even came with a cat, which my wife loved. The location was great, with plenty of places to eat within walking distance. The area overall felt safe, and we had no issues walking around at night. We will definitely recommend this place and plan on coming back.

Leisure Partner

10/10

Exceptional

16 Oct 2024

Kristine

Excellent experience

Excellent staff, friendly, helpful, all so nice. We felt at home, we loved the hotel cat Buba and the grounds were so peaceful. Walking distance to the Main Street- many restaurants and shops. Highly recommend!

Partner

10/10

Exceptional

11 Oct 2024

Rachel

I recently had the pleasure of staying at Villa Ganz Boutique Hotel, and it was truly a remarkable experience. The outdoor dining areas are a lush oasis, beautifully adorned with modern furniture that perfectly complements the serene surroundings.

What truly stood out was the exceptional service. The staff went above and beyond to ensure my stay was perfect, helping me reserve a relaxing spa day and recommending fantastic nearby restaurants that made my culinary experience unforgettable.

The combination of stunning aesthetics, attentive service, and a peaceful atmosphere makes Villa Ganz a hidden gem. I can’t recommend it highly enough for anyone seeking a tranquil getaway!

Business Self

10/10

Exceptional

03 Oct 2024

Felicia

We truly loved our stay at Villa Ganz. The staff, service, and atmosphere are exceptional. Every detail is covered here. This will be our go to hotel anytime we stay in Guadalajara. Thank you for making our time so special!

Business_and_leisure Friends

10/10

Exceptional

30 Sep 2024

Greg

Massage services provided by hotel are subpar. The individuals brought In, have rudimentary knowledge pertaining to massage, They rub oil onto the body, but to not understand how to work stress out of stiff muscles. I would suggest finding highly skilled massage therapists and charging more for the services.

10/10

Exceptional

21 Sep 2024

Avinash

It's like a safe oasis of calm and peace in a busy neighborhood! Staff was just so generous and courteous. We enjoyed every moment of our stay here!

10/10

Exceptional

25 Aug 2024

Ashish

Amazing little boutique hotel, brilliantly located, with great staff, super hospitable, kind. Overall a great value for money option with an exceptionally comfortable stay at a great price. Definitely will return..

Leisure Partner

10/10

Exceptional

08 Aug 2024

Rosario

Very nice people and even nicer place to stay.

Leisure Family

10/10

Exceptional

17 Jul 2024

Cristina

I had the best experience!
The hotel is an enchanted place! And they are even working in making it even more beautiful.
Although the heart of this hotel is the staff, from the staff at the concierge area to everyone working there! They go far and beyond to make you feel welcome. Im a coffee drinker and they will bring me coffee to my room before breakfast started(I need coffee before the coffee).
The location is perfect, safe and very walkable.(I traveled by myself) Close to many restaurants and cafes. I even found a library 5 minutes from the hotel!
Definetly I will be back!
I cant wait to see how far this hotel goes!

Business_and_leisure Self

10/10

Exceptional

12 Jul 2024

William

Beautifully charming. Quiet, safe, comfortable and convenient.

Leisure

10/10

Exceptional

07 Jul 2024

Audrey

We had a lovely stay at Villa Ganz. All of the staff were great, and the hotel is located in a nice neighborhood.

The hotel has been renovated which wasn't reflected in photos so the hotel in reality was nicer than the pictures.

Leisure Partner

10/10

Exceptional

05 Jun 2024

RENEE

Property was charming. Very much a rustic European feel. No fridge or iron in rooms. About 10 rooms. Cute.

Leisure Friends

10/10

Exceptional

27 May 2024

Robert

Superior hetel and staff.

Beautiful hotel, super friendly staff took the time to give a detailed history of the property. Also, were able to provide excellent restaurant suggestions and activities. This was especially helpful as my Spanish speaking skills are about zero. Great location as well.

Partner

10/10

Exceptional

19 May 2024

Daniel

This is a charming boutique hotel with friendly and helpful service in an ideal location. The area is full of excellent restaurants, cafes and notable architecture, all within easy walking distance. Yet, the hotel is far enough away from the loud bars and clubs to remain quiet and peaceful. It’s a quick Uber ride to Zona Centro, which is about 2 miles east. The period Spanish building is tastefully furnished and exudes old world charm.

10/10

Exceptional

08 Dec 2023

Mari

I loved the fact that room is rustic. It was clean and the staff very helpful and friendly. Breakfast was good.

Partner

10/10

Exceptional

18 Sep 2023

Maria

Very good service.

Leisure Partner

10/10

Exceptional

27 Mar 2023

Michael

We loved the service we received from the staff.
thanks so much.

Leisure Family

10/10

Exceptional

27 Mar 2023

Kurt

Fantastic small hotel. Walkable to many restaurants and bars in Colonia Americana. Staff is friendly and attentive. Will return on future trips to Guadalajara.

10/10

Exceptional

12 Mar 2023

Eva

It's a lovely little property run by beautiful people, especially Hernando. And love the resident cat Bubba!

Leisure Partner

10/10

Exceptional

11 Mar 2023

Albert

I recently had the pleasure of staying at Villa Ganz in Guadalajara and it was an unforgettable experience. From the moment I arrived, I was struck by the beauty of the location - the hotel is situated in a charming, tree-lined neighborhood that feels like a peaceful oasis in the heart of the city.

But what really sets Villa Ganz apart is the exceptional staff. From the warm welcome at check-in to the thoughtful touches throughout my stay, I felt truly taken care of by the friendly and attentive team. They went above and beyond to make me feel at home, and it's clear that they take pride in creating a warm and welcoming environment for their guests. Armando, Christopher and the whole team were amazing.

Speaking of feeling at home, that's exactly how I felt during my stay at Villa Ganz. The boutique hotel has a cozy and intimate feel, with comfortable furnishings and tasteful decor that make you feel like you're staying in a luxurious private residence. Whether I was lounging in my room, enjoying a meal in the elegant dining are, or simply relaxing in the courtyard garden, I always felt at ease and relaxed.

Overall, I can't recommend Villa Ganz enough. If you're looking for a beautiful, peaceful retreat in Guadalajara with friendly staff and a home-away-from-home vibe, this is the place for you. Five stars!

Leisure Partner

10/10

Exceptional

25 Feb 2023

Verified traveler

Extended stay in GDL

Booked here last minute based on reviews. Gorgeous property in convenient location. Wonderful staff. Many restaurants nearby to walk to. Loved the grounds. Would definitely stay here again.

Partner

10/10

Exceptional

07 Feb 2023

Neil

Our stay at Villa Ganz was excellent. The staff are friendly and helpful and the location—especially the garden—is heavenly. Our room was on the first floor with a small private garden. I thought there might be noise from local bars but at night the room was exceptionally peaceful. The whole place makes for an elegant stay.

Leisure Partner

10/10

Exceptional

05 Feb 2023

Tom

The location was perfect for us. It was close to a wide variety of restaurants and nightlife options. The hacienda design and the beautiful courtyard were special parts of our experience at the Villa Ganz. Most importantly, we appreciated the attentiveness and warmth of the staff. We were well taken care of!

Leisure Partner

10/10

Exceptional

20 Jan 2023

Ann

Beautiful gardens, great service and yummy breakfast!

Leisure Partner

10/10

Exceptional

08 Jan 2023

ESTELA

Lovely oasis

We were only there for one night but we loved the aesthetic and cleanliness.
It truly felt like an oasis in the bustling city.
The only bummer was that we were charged for breakfast and early checkin even though the rooms were clearly ready. Most properties of this level, in my experience, do not charge (especially for breakfast).

Friends_and_family Family

10/10

Exceptional

11 Dec 2022

Pedro

My wife and I were very impressed with Villa Ganz. The property is beautiful in a wonderful old Mexico style. It truly feels like a sanctuary. The staff is just amazing, and Doña Sally is the most gracious owner we've ever had the pleasure of meeting. They all went way out of their way to make a stay feel like a home away from home. Sally even made reservations for us at a Hacienda in Lagos de Moreno and even sent us a gift while we were there. Just a magical stay! Can't wait to come back.

Leisure Partner

8/10

Excellent

07 Dec 2022

jennifer

Excellent service. Room was nice but only a light shaft and no window which was disappointing. No real food options onsite unless planned in advance.

Leisure Partner

10/10

Exceptional

06 Dec 2022

James

Staff were friendly and knowledgeable. The owner invited us to sit down and enjoy a tequila tasting and shared some local insights. The rooms were spotless and the hotel was peaceful. Hoping to return again soon.

Leisure Family

10/10

Exceptional

30 Nov 2022

Dominic

Beautiful property. HUGE room. Amazing friendly staff. GREAT LOCATION, near to amazing restaurants & bars.

Leisure Partner

8/10

Excellent

26 Nov 2022

Karen

Cute boutique hotel!

The rooms are all unique and cute and the staff is very nice. The location is great, tons of walkable restaurants in the neighborhood and a short Uber ride to historic sites. The mattress and pillows are very uncomfortable though, those could use an update. Everything else was nice! There’s a cat that lives on the premises and while he doesn’t bother anyone, he’s happy to receive pets if you go up to him, handsome Bubba! They don’t allow him in the rooms, so no allergy worries.

Partner

10/10

Exceptional

30 Oct 2022

Michael

This is our second stay in two y ars in this old mansion in a quiet , leafy neighborhood. Restaurant s are plentiful and walkable and theirs is good too

Business_and_leisure Family

10/10

Exceptional

26 Oct 2022

Nancy

We loved this property so much we ended up staying our entire trip there.. It was ma slice of paradise in a metropolis! I would highly recommend this boutique hotel to anyone who wants to stay near all of the conveniences and history in GDL

Leisure Family

10/10

Exceptional

30 Sep 2022

Wendy

Enjoyable stay

Very comfortable hotel. Well located. Lovely garden for breakfast. Staff was outstanding.

Friends_and_family Friends

10/10

Exceptional

28 Aug 2022

Alexandra

Wow! This is the most special boutique hotel I’ve ever been too. The lush garden, gracious staff, excellent concierge, beautiful rooms & incredible food, you really can’t go wrong staying here. Definitely feels like a home away from home with an local authenticity. Perfectly located to all the best restaurants & nightlife. Safe too. Highly recommend 10 stars!!!

Business_and_leisure Family

10/10

Exceptional

26 Aug 2022

Freidy

Beautiful property on a quiet neighborhood. Lots of small coffee shops, places to eat within walking distance.
Friendly staff, great breakfast clean rooms, comfy beds.

Leisure Partner

10/10

Exceptional

23 Aug 2022

Belkys

Super Nice Staff.

Leisure Partner

10/10

Exceptional

15 Aug 2022

Geraldine

I loved my stay here. The room was beautiful and comfortable. Secluded from other guests. The staff was helpful and friendly. Everything was close to the hotel.

Leisure Self

10/10

Exceptional

15 Aug 2022

Elizabeth

This Boutique hotel has been such an amazing choice. I couldn’t be happier with my stay. Staff truly makes you feel like home. Some rooms are a little updated and need small cosmetic changes like painting and flooring but overall I will come back again!

Business_and_leisure Family_with_children

6/10

Pleasant

12 Aug 2022

Marco

Room 13- Dingy, Dirty, Dusty. Staff was great. The staff was a big plus, so I was surprised when the owner talked down to an employee (while we were having breakfast), so tacky. Food was good., location was good.

Leisure Partner

8/10

Excellent

01 Aug 2022

Deborath

Enchanted place

We stayed in a room that was told by staff renovated. We had no phone in room to contact room service or any other amenities. But the staff were very generous and helpful with our needs. At night it rains but during day is nice and warm. The property was empty didn’t see to much guest felt like we had our place to ourselves.

Friends_and_family Family

10/10

Exceptional

21 Jul 2022

michael

Beautiful hotel and the most wonderful friendly staff! Great location for walking around the city. I would definitely stay here again without a doubt.

Leisure Family

10/10

Exceptional

20 Jul 2022

Jesse

First off, the property at Villa Ganz was stunning. Our group could've easily spent our entire trip just lounging in the garden area. Above all, the service really makes this stay top-notch. Armando, Paulina, Christopher, and the rest of the team really made our stay one that we will not soon forget. Definitely recommend!

Leisure Friends

10/10

Exceptional

12 Jul 2022

Mary

This 1930’s Villa Ganz Boutique Hotel is a must stay for anyone traveling through Guadalajara. Each room is decorated differently. I felt like I was home. I would definitely come back to this Hotel. The staff members were friendly and so helpful with information on where to go and in arranging transportation around different sites and to the airport. Breakfast was really good. A quite and safe place. Nice and comfortable rooms. My family and I, enjoyed our stay here. It was such a great experience.

Leisure Family_with_children

10/10

Exceptional

08 Jul 2022

ANA LAURA LANDA

Superó nuestras expectativas.
Es tan bonito como se ve en las fotos y la gente que trabaj ahi muy amable.
Todo bien decorado y limpio.

Leisure Partner

10/10

Exceptional

06 Jul 2022

Louis

Unforgettable

Fantastic location, full of restaurants and cafe's. Staff was super friendly and the hotel was amazing. Loved it and would stay again.

Business

10/10

Exceptional

05 Jul 2022

Kimberly

This place is awesome! Their 6 course dinner was outstanding. Loved everything about this hotel. Very safe area. Staff above wonderful!

Leisure Partner

10/10

Exceptional

30 May 2022

Tom

I stayed there several years ago and sadly haven’t been able to get a room since, they are always sold out! I travel to Guadalajara from Los Angeles 4 or 5 times per year to visit friends DOS and have fun and the Villa Ganz is always my first choice when it’s available. Great staff, super cute, great food and beverage and close to everything I love to do when I’m there. Love it.

Leisure Self

10/10

Exceptional

28 May 2022

Karyna

This boutique hotel was beautiful and had an old world feel. The staff was kind and helpful and always had great suggestions for activities and dining.

Leisure Partner

10/10

Exceptional

18 May 2022

Sharon J

We loved everything about our stay here. The staff went above and beyond for us in every way, including greeting us with a beautiful bouquet to celebrate our marriage. Our room was charming and perfect. The bed was super comfortable. The gardens and main inside room of the hotel (although we never sat inside) were beautiful, and they even have a piano to play. They offer breakfast that is served in the garden as one option, but there are many great restaurants within walking distance in the neighborhood. We will most definitely be back! Highly recommended!

Leisure Partner

10/10

Exceptional

18 Mar 2022

Colin

A great escape in a beautiful city with a lovely dining option one must partake in for dinner in the garden!!

Leisure Partner

10/10

Exceptional

13 Mar 2022

Minh

A great place in a great safe location. The staff is wonderful and the Villa has a great charm.

Business_and_leisure Partner

2/10

Poor

10 Mar 2022

Douglas

We booked a Master Suite when we arrived they said there were none available tried tried to put us in a room that smelled of mildew. It had a lumpy bed and a shower that didn’t work. We did not stay we left and found another hotel.

Leisure Family

10/10

Exceptional

07 Mar 2022

Arpita

The staff is incredible. Their customer service outstanding. The property itself and the rooms are beautiful.

Leisure Friends

10/10

Exceptional

09 Feb 2022

Zai

It’s a very nice and cozy hotel. Quiet and it’s in a very good location. The food it home made and the patio is so nice you enjoy delicious food plus view.

Leisure Partner

8/10

Excellent

23 Jan 2022

Anthony

Quaint older property and the people are great!

6/10

Pleasant

31 Dec 2021

Madeline

The people were lovely - very helpful & welcoming. We had a ground floor room and I think we would have been happier upstairs. Someone stomped around above us and there were a lot of insects from perhaps the garden. Great area for restaurants but not for shopping.

Leisure Family

10/10

Exceptional

28 Dec 2021

armelle

Small heaven in the city. We loved our stay. Staff is very friendly

Leisure Family

10/10

Exceptional

05 Dec 2021

Daniel Valdez

The property was unique because of its hacienda style decor. Not like any hotel I have stayed in. Greaaaat!!!! Service the guys there were helpful and very friendly. Specially liked “Booba” the cat. He gave the whole experience an extra spark.

Leisure

8/10

Excellent

30 Nov 2021

Cortneay

Beautiful hacienda style room with jet tub and view of patio with waterfall. Great location.

Leisure Partner

8/10

Excellent

20 Oct 2021

Consuelo

The staff were great! The house was nice. It needs up to date furniture in the main lobby area. The rooms need to be updated. The greenery needs to be trimmed back a little. The night we arrived the lobby was very dark and I wasn't sure I wanted to stay there but in the light it was a lot different.

Leisure Partner

10/10

Exceptional

21 Sep 2021

Ashley

Great staff and great food

Leisure Self

10/10

Exceptional

16 Sep 2021

Guillermo

Good place to stay feels like home

Leisure

10/10

Exceptional

07 Sep 2021

Hugo A

I like everything about this property. Friendly very welcoming Staff.

Leisure Family_with_children

10/10

Exceptional

15 Aug 2021

Moria

Staff was top notch! Beautiful hotel- style, gardens. Perfect location - central and safe. looking forward to returning often.

Friends_and_family Friends

4/10

Poor

13 Aug 2021

Verified traveler

Customer service is excellent. However, the property needs to be repaired; the water has been filtered to the walls which create humidity smell.

Business_and_leisure Family

10/10

Exceptional

10 Aug 2021

Verified traveler

Staff and management very helpful

Leisure Partner

10/10

Exceptional

17 Jul 2021

Dale

Gorgeous place. Nice people.

Partner

2/10

Poor

20 Jun 2021

Verified traveler

Do not waste your money

I decided to stay in Villa during my trip to Guadalajara based on some positive reviews. The hotel had a very low occupancy 3/10 rooms including 2 rooms belong out group. The room I got looked different compare with what I booked and the front desk couldn’t give me the clear explanation.The condition of the furniture was old and the level of cleanliness very questionable. The bed linens were not changed from previous guests, wrinkled and had some stains. And I had to spent the night on the couch waiting for the room service next morning. I also couldn’t find a soap. Half empty samples of shampoos were provided for hygiene. The room doesn’t have a coffee/ tea maker and there is no coffee/ tea in common area. When I asked for hot water, it was given in a sticky teapot. So I didn’t want to get health problems after trying food from their restaurant. Although the Villa located by walking distance to the restaurants and American style boutiques, you have to take a taxi to reach the main attractions of Guadalajara. The hotel also offers private transportation to the airport for 55 dollars but you can get a ride by taxi for 12-13 dollars. Overall, the place is extremely overpriced and doesn’t meet any boutique hotel standards . I would never stay in this place again .

Friends_and_family Family

10/10

Exceptional

12 Jun 2021

Guillermina

The food is amazing! The service is outstanding and they even have the cutest pet ever

Business

8/10

Excellent

04 Jun 2021

Patricia

Great place in a very nice neighborhood!!!

Partner

6/10

Pleasant

01 Jun 2021

Verified traveler

This place was in a beautiful part of the city and the hotel itself is rustic and stunning. We arrived early and understandably they didn’t have a room ready. We understood and waited a bit in the lobby since it was so early, then left our stuff to eat and explore to check in by 1:00 as the reservation indicated. Upon returning at 1:00 and young lady Informed us that check in was actually 3:00pm. We were hot and tired and just wanted our room. I showed her the reservations confirmation that showed 1:00pm. She was not very helpful and a bit rude in just repeating that check in is at 3 and they had no rooms available. I called Expedia to explain the situation and magically within 10 minutes a room became available. This young woman was the only negative about the hotel. The other staff was very helpful and friendly. Just be ready with proof I guess because there check in procedure is not clear and they are not helpful.

Leisure Partner

10/10

Exceptional

25 May 2021

Verified traveler

location and the garden and food

Business_and_leisure Family