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Krystal Urban Guadalajara

Guadalajara & Vicinity · Mexico

Avenida Lopez Cotilla, numero 2077, Colonia ArcosView location

9.2/10Excellent1,638 Reviews
Cleanliness9.0/109.0
Service9.4/109.4
Comfort9.2/109.2
Condition9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Krystal Urban Guadalajara

Situated in Guadalajara's northern business district, this hotel offers a pleasant stay for both business and leisure travelers. Its convenient location provides easy access to Abastos Guadalajara Farmer's Market (1. 93 km) and the University of Guadalajara (2. 25 km), while Guadalajara Airport is 17. 7 km away.

The hotel features a variety of amenities, including bars, restaurants, a gym, and banquet facilities. Spacious, light-filled rooms offer city views, modern design, en-suite bathrooms, complimentary Wi-Fi, climate control, and work desks.

Read more about this hotelShow less

A stay at Krystal Urban Guadalajara places you in the heart of Guadalajara, within a 5-minute drive of Minerva Roundabout and US Consulate General Guadalajara. This hotel is 2.6 mi (4.2 km) from Expo Guadalajara and 3.4 mi (5.5 km) from Guadalajara Cathedral.

Make yourself at home in one of the 140 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Property does not offer onsite COVID-19 testing Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
    • Early check-in fee: MXN 400 (subject to availability)
    • Late check-out fee: MXN 500 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Los Arcos de Guadalajara 0.5 km / 0.3 mi
Minerva Roundabout 0.8 km / 0.5 mi
Applicant Service Center 0.9 km / 0.5 mi
Avienda Chapultepec 1.3 km / 0.8 mi
Monumento a los Ninos Heroes 1.9 km / 1.2 mi
La Estampida Sculpture 2 km / 1.3 mi
Museo de las Artes Universidad de Guadalajara 2.3 km / 1.4 mi
Templo Expiatorio del Santisimo Sacramento 2.4 km / 1.5 mi
University of Guadalajara Assembly Hall 2.4 km / 1.5 mi
Universidad de Guadalajara 2.5 km / 1.5 mi
Hospital San Javier 2.5 km / 1.6 mi
Parque Revolucion 2.6 km / 1.6 mi
World Trade Center 2.7 km / 1.7 mi
Abastos Guadalajara Farmer's Market 2.7 km / 1.7 mi
Midtown Jalisco 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2015
  • Total number of rooms: 140
  • Number of floors (main building): 14
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
Show 41 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Secure parking
  • Room service
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Conference room: 1
  • Meeting room: 1
  • ProjectorExtra charge
  • Secretarial serviceExtra charge
  • Printer
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rental
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEW TWO BEDSSINGLE • CITY VIEW TWO BEDSSGL.2B-CV

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    SINGLE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 25 m²SUI.ST
    SUITE STANDARDPhoto unavailable1 photo

    Krystal Urban Guadalajara

    SUITE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Toiletries
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH SHARED BATHROOMQUADRUPLE • WITH SHARED BATHROOMQUA.FH

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    QUADRUPLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Krystal Urban Guadalajara

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 2–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Radio
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Krystal Urban Guadalajara

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wake-up service
    • Turndown service
    • Alarm clock

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Krystal Urban Guadalajara

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Krystal Urban Guadalajara

9.2
Excellent
1,638 Reviews
Cleanliness
9.0 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Jose Luis
El agua en el baño de la habitación 511 no se estila totalmente
10/10
Exceptional
27 Jul 2026
manny fran
Excellent place, beautiful area.
8/10
Excellent
25 Jul 2026
Silvana
Overall I had a good stay at this hotel , the room was spacious and the staff friendly. The location of the hotel is excellent, safe and quiet. A great hotel when you go to Guadalajara for business. I would start here again.
10/10
Exceptional
17 Jul 2026
Jose
All!
Self
10/10
Exceptional
15 Jul 2026
Daniel
The staff was really great. They offered the VIP benefits without having to ask. They also read the special request I wrote prior to arriving, so everything was super smooth when checking in!

The hotel itself is located at our favorite area in Guadalajara. The room was spacious and comfortable.
Partner
8/10
Excellent
11 Jul 2026
Alma
Coffee maker was broken. Coffee shop in the lobby was closed . Room
Service number was ringing busy. Everything else was great. Guillermo the bellboy was great help! Friendly and went out of his way to make sure we had everything we needed.
Family_with_children
6/10
Pleasant
07 Jul 2026
Alejandra
It’s right across Centro Magno
Friends
10/10
Exceptional
29 Jun 2026
Felix
Location and staff were exceptional
Partner
10/10
Exceptional
22 Jun 2026
Gladis
It was a great experience . Will for sure stay there again
Family
4/10
Poor
12 Jun 2026
Horacio A De Leon
No Hot water in shower. Clogged shower drain. Property is clean but dated.
Family
8/10
Excellent
06 Jun 2026
Rogelio Guzman
Good service.
I dint get upgrade room
Self
10/10
Exceptional
31 May 2026
Juan
Excelente hotel
Partner
10/10
Exceptional
03 May 2026
Juan
Everything was fine but I’ll recommend to have refrigerator for the clients. Other than that it’s good.
Partner
10/10
Exceptional
25 Apr 2026
Tyler
Convenient stay, kept our luggage after checkout to make the time before going to the airport more convenient
Partner
10/10
Exceptional
17 Apr 2026
Tania P
Excellent service the personnel and the cleaning room were unique
Family
10/10
Exceptional
02 Apr 2026
Agustin
Todo excelente y muy bien ubicado
Friends_and_family Family
10/10
Exceptional
30 Mar 2026
Maria Martha
Muy buen cervicio
Family
10/10
Exceptional
28 Mar 2026
Maria m
Muy amables muy y atentos
8/10
Excellent
26 Mar 2026
Marlene
Rooms need to have intensive cleaning, dirt walls
Family_with_children
10/10
Exceptional
20 Mar 2026
Rogelio Guzman
Thank you for all
Self
10/10
Exceptional
15 Mar 2026
Juan Gilberto
The relationship cost vs benefits is good
Partner
10/10
Exceptional
13 Mar 2026
Juan Carlos
Clean room
10/10
Exceptional
28 Feb 2026
Maria
It was clean and in a perfect spot to go everywhere. The service was awesome.
8/10
Excellent
21 Feb 2026
Luis
Clean Room and Good location.
10/10
Exceptional
19 Feb 2026
Elizabeth
all of the above
2/10
Poor
16 Feb 2026
Christian Alejandro
No me quisieron reembolsar ya que había cancelado la reserva
10/10
Exceptional
15 Feb 2026
Jorge Martinez
Clean rooms, Friendly staff and good location
Leisure Family_with_children
10/10
Exceptional
15 Feb 2026
Erick Alexis
Clean rooms, friendly staff and good location.
Leisure Family_with_children
10/10
Exceptional
07 Feb 2026
Fabiola
Quite and safe location .
Leisure Partner
8/10
Excellent
03 Feb 2026
JUDITH
The staff were friendly, and the room was clean.
The only thing I was a little scared of was the shaking when using the elevator.
I hope they fix it soon.
Also, there was a slight smell of cigarette smoke throughout the building.
It probably came from outside.
Leisure Family
10/10
Exceptional
19 Jan 2026
Magali
Clean rooms, great location
Leisure Partner
6/10
Pleasant
17 Jan 2026
Mark
Limited on-site eating options, inattentive staff, dates rooms.
Leisure Friends
10/10
Exceptional
16 Jan 2026
Guillermina
Excellent service, location and amenities. Thank you for a very pleasant stay.
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
Marco Alejandro
Es muy buen hotel y en una excelente zona
Friends_and_family Family
4/10
Poor
05 Jan 2026
Hector
La habitación tenía mucho cabello y polvo. Me he hospedado un par de veces antes en este hotel pero esta vez sí decepcionó bastante la limpieza.
Leisure Friends
10/10
Exceptional
05 Jan 2026
Fatima Fabiola
Clean room
Friends_and_family Family
6/10
Pleasant
04 Jan 2026
Tessie Jennifer
Its an okay hotel should be 2-3 stars not 4. Our room had mold no fridge our AC would randomly stop working the rooms are worn out and not kept up with.
Partner
2/10
Poor
03 Jan 2026
Mario
1 hour for a soup and when I got it was no flavor just boiled water
Leisure Family
10/10
Exceptional
03 Jan 2026
Daniel
I have to say Isaiah may a great impression remembering me and my wife from out past visits . He greeted us with a warm welcome to the hotel while helping immediately to unload our luggage and bags for us to check in . I have to say regardless of us being long long time clients with Krystal . This hotel overall is great from start to finish . I have to say room was very clean like always . Alondra was very helpful too my helping book my ride to the airport. Thanks for the awesome stay and hospitality.
Leisure Partner
4/10
Poor
23 Dec 2025
Heriberto
Room was ok, spacious. It was a bit dirty when we received it. we found some hair sittinf in the shower also the sink appeared to be clogged. The nd the carpet on the hallways are very dirty. I used to stay here before but unfortunately not recommended anymore.
Friends_and_family Family
8/10
Excellent
20 Dec 2025
María Isabel Mardueño
El hotel estuvo espectacular, bonita vista desde la habitación, buen precio, cerca de muy buenos restaurantes, muy céntrico, enfrente de una hermosa plaza comercial. Lo recomiendo mucho y definitivo me volvería a hospedar aquí.

El staff fue muy bueno, tuvimos problemas con el aire acondicionado de la habitación, no enfriaba, y nos cambiaron de habitación.
Leisure Partner
8/10
Excellent
15 Dec 2025
Lilibeth
staff was very courteous. Especially the concierge who was very helpful and super friendly
Business
10/10
Exceptional
04 Dec 2025
Emmanuel
Staff
Leisure Family
10/10
Exceptional
04 Dec 2025
Manuel
Didnt had a chance to enjoy the amenities due my itinerary. However the staff and restaurant attention was great! Specially the waiter captian in the mornings was always pending my baby had her fruits ready!
Business_and_leisure Family
10/10
Exceptional
01 Dec 2025
ana maria
Todo muy bien
Self
10/10
Exceptional
24 Nov 2025
Rogelio Guzman
Good service
10/10
Exceptional
23 Nov 2025
ARTURO
Yes
Friends_and_family Friends
10/10
Exceptional
20 Nov 2025
Leo
Was everything good , just small detail the toilet system to flush it didn’t work so no big deal
10/10
Exceptional
19 Nov 2025
Ryan
Awesome hotel
Business
10/10
Exceptional
18 Nov 2025
ALEJANDRO
OK
Partner
8/10
Excellent
15 Nov 2025
MUJDAT
.....
10/10
Exceptional
15 Nov 2025
Denise
Fantastic underground parking lot underneath the hotel with great security.
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
Jahir
Clean room and good treatment
Business Partner
10/10
Exceptional
01 Nov 2025
Antonio
The room was clean and the property well kept.
8/10
Excellent
29 Oct 2025
Katia
the shower was not very clean
Leisure Family
10/10
Exceptional
29 Oct 2025
Andres
Yes. Very courteous, clean and professional.
Business_and_leisure Self
8/10
Excellent
28 Oct 2025
Gabriel
Clean room, friendly staff
Leisure Family
8/10
Excellent
28 Oct 2025
Hector
Room was very clean, the staff did great work at helping my cousin get to the room in a wheelchair. However, I was a little bit disappointed at not having a refrigerator in the room. Other than that my stay was pretty much perfect.
Leisure
10/10
Exceptional
28 Oct 2025
Anilu
Everything was on point.
Family
10/10
Exceptional
27 Oct 2025
Sandra
Clean room
Leisure Family_with_children
8/10
Excellent
25 Oct 2025
LUZMILA
Excelente trato en el estacionamiento. Amé el rico olor en el lobby. Nos encantó la excelente y profesional atención del personal, especialmente los de la recepción.
Amé el detalle de las chancletas, el enjuague bucal y los jabones. Las toallas con el nombre del hotel, le dan mucha elegancia y un toque chic. La Junior Suite 1203 está bonita con un balcón, con buena vista.
NEGATIVO: la cubre cama tenía una mancha, pienso que no se habían cambiado las sábanas, no olían limpias, se olía a usada. El cuarto estaba bastante sucio, las mesas sucias, nueces bajo la silla, el piso con algunas manchas.No se porque estaba sucio el cuarto. El piso de la regadera se está percudiendo, también el lavabo estaba sucio y la llave del grifo. El balcón también estaba sucio y huele mal.
Tienen unas instalaciones hermosas con mucho potencial para obtener un rating más alto. Precioso diseño y material en sus instalaciones, pero necesitan exigir que limpien bien o entrenar para que lo hagan bien.
Por último, las bebidas complementarias, eran 2 cervezas o dos vinos. Yo no tomo cerveza y mi esposo no toma vino. Elegimos 2 cervezas, pero hubiera sido chévere si hubiera podido obtener mi vino. Pedimos 2 cervezas y estaban al tiempo. No no las tomamos.
A pesar de la falta de limpieza y las cervezas al tiempo, creo que les daría una segunda oportunidad y me hospedaría otra vez.
Por favor preocúpense por la limpieza de la habitación 🙏
Muchas Gracias
Leisure
10/10
Exceptional
22 Oct 2025
Lisel
Great location and friendly staff!
10/10
Exceptional
21 Oct 2025
ROMAN
The safe location across from a shopping plaza
Leisure Friends
8/10
Excellent
17 Oct 2025
daysi
Comfortable bed and pillow and a nice-sized room with balcony
10/10
Exceptional
16 Oct 2025
Ivan
Excelente
Leisure Family
10/10
Exceptional
10 Oct 2025
Arturo
Good
8/10
Excellent
06 Oct 2025
ROSA MARIA
El servicio del restaurant, mal. Porque los meseros no atienden se la pasan platicando, sobre todo las chicas del sábado. La calidad de la comida regular
Friends_and_family Family
10/10
Exceptional
04 Oct 2025
David
Excellent Location
10/10
Exceptional
04 Oct 2025
Jesús
Todo bien
Partner
10/10
Exceptional
12 Sep 2025
Carlos
Location !
10/10
Exceptional
09 Sep 2025
Chin Jung
Everything is good
10/10
Exceptional
08 Sep 2025
Julia
Staff
10/10
Exceptional
08 Sep 2025
Marco Antonio
Great hotel! Good location. Nice staff
Leisure Partner
2/10
Poor
07 Sep 2025
José Eduardo

Pesimo

El hotel está. Viejo el estacionamiento está espantoso da como ansiedad todo el ruido y la suciedad que hay en el sótano uno y dos. Debrian advertir a los huéspedes que las regaderas tienen hongos para no reservar. Las habitaciones tienen bloqueados los aires acondicionados a 20 grados para que no lo dejes encendido por la noche y si lo apagas no se puede dormir por el calor y si lo prendes no se puede dormir del frío, esta práctica ya es usada en varios hoteles. No lo recomendaría y no volvería a quedarme nunca
Friends_and_family Family
10/10
Exceptional
05 Sep 2025
Armando
I enjoyed my stay at Krystal Urban. My fight was early in the morning and they helped accommodate an earlu check in. Andres was very helpful.
10/10
Exceptional
04 Sep 2025
Alejandro
Very good location
Leisure
10/10
Exceptional
04 Sep 2025
Rogelio Guzman
I had good time
Thank you
Leisure Self
10/10
Exceptional
01 Sep 2025
Julio
Awesome place to stay, will definitely stay there again!
Leisure Self
10/10
Exceptional
31 Aug 2025
Maria
Room was Excellent, as pictured; Breakfast buffet was very good, with lots of choice.
Leisure Family
10/10
Exceptional
30 Aug 2025
Victoria
Todo el personal es uy atento y les tengo que decir que al entrar, huele delicioso!!
Leisure Partner
10/10
Exceptional
29 Aug 2025
RAUL SERGIO

Felicidades excelente atencion y servicio

Todo muy bien excelente servicio y atencion y bastante limpio y ordenada ademas de una excelente ubicacion, todo el personal muy atento y dispuesto a atender
Business
10/10
Exceptional
28 Aug 2025
Jose David
Great place and very well located… thanks and keep up the good work!
Leisure Self
10/10
Exceptional
26 Aug 2025
Loida
Me encanta el hotel , se encuentra en un area con buenas opciones de comida , centro magno esta justo enfrente, los cuartos estan lindos y comodos , lo unico que mi refrigerator nunca sirvio estaba caliente, de hay en mas , todo super, su restaurante tiene comida rica y con buenos precios , claro que me vuelvo a quedar!
Leisure Family
10/10
Exceptional
26 Aug 2025
jose guillermo

Estancia corta pero muy cómoda

Muy limpias las instalacuones, un servicio muy atento en todo momento y amable, el hoyel es muy bonito y se siente moderno
Friends_and_family Family
10/10
Exceptional
22 Aug 2025
Monica
Staff was very helpful and nice, hotel very clean and comfortable.
Leisure Family
10/10
Exceptional
20 Aug 2025
Jose Fernando
Location and the property
Business_and_leisure Self
6/10
Pleasant
18 Aug 2025
Bolivar
The hotel is situated in an area that offers a variety of restaurant options.
Leisure Family
10/10
Exceptional
11 Aug 2025
Eliu
It’s Quite
10/10
Exceptional
11 Aug 2025
Paulo
This is a clean and nice hotel centrally located to the general area of Guadalajara. They also offer complimentary transportation to Historic Downtown which is a fantastic ammenity.
Leisure Family
10/10
Exceptional
10 Aug 2025
Pablo
Beat bed and pillows in a long time
Leisure Partner
4/10
Poor
09 Aug 2025
Daylan
The property is clean less
Business
10/10
Exceptional
08 Aug 2025
Jennifer
The hotel was amazing
Leisure Family_with_children
6/10
Pleasant
06 Aug 2025
Mark

No fridge

The hotel and staff were very good. However, our room didnt have a refrigerator. We bought cheese and biscuits for our two night stay. Any hotel such as this should have a refrigerator in all rooms. We also were disturbed by the cleaner on both mornings (knocked and opened the door). Shame as otherwise it would have been a good experience.
Partner
10/10
Exceptional
02 Aug 2025
Sara
We have an amazing experience
Family
10/10
Exceptional
02 Aug 2025
ANTONIO
Service awesome
10/10
Exceptional
30 Jul 2025
Don
vv
10/10
Exceptional
28 Jul 2025
david
Excellent location
10/10
Exceptional
20 Jul 2025
Aylin
.
10/10
Exceptional
19 Jul 2025
Veronica
Comfortable, cleanliness, and friendly staff!
Leisure Partner
10/10
Exceptional
14 Jul 2025
Azusa
Clean, reasonable cost and good location.
The only disappointment was that the towels, although washed, were quite worn and did not feel clean.
Leisure Family

Location & surroundings

Krystal Urban Guadalajara
Avenida Lopez Cotilla, numero 2077, Colonia Arcos, Guadalajara, Mexico

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Krystal Urban Guadalajara

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