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Hotel Velvet Plaza

Guadalajara & Vicinity · Mexico

Avenida Vallarta 2477 Colonia Arcos VallartaView location

9.4/10Excellent3,889 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Velvet Plaza

Be sure to enjoy recreational amenities, including an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite. Stay in one of 125 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Read more about this hotelShow less

With a stay at Hotel Velvet Plaza in Guadalajara (Zona Minerva), you'll be within a 5-minute drive of Expo Guadalajara and Minerva Roundabout. This hotel is 1.6 mi (2.6 km) from US Consulate General Guadalajara and 2.4 mi (3.8 km) from Plaza del Sol.

Stay in one of 125 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 7:00 PM.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 255 per person
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: MXN 300.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Los Arcos de Guadalajara 0.3 km / 0.2 mi
Minerva Roundabout 0.8 km / 0.5 mi
Applicant Service Center 1.2 km / 0.7 mi
Avienda Chapultepec 1.6 km / 1 mi
Centro de la Amistad Internacional 1.8 km / 1.1 mi
La Estampida Sculpture 2.1 km / 1.3 mi
Monumento a los Ninos Heroes 2.2 km / 1.4 mi
Hospital San Javier 2.3 km / 1.4 mi
Museo de las Artes Universidad de Guadalajara 2.5 km / 1.6 mi
Universidad de Guadalajara 2.6 km / 1.6 mi
Templo Expiatorio del Santisimo Sacramento 2.6 km / 1.6 mi
University of Guadalajara Assembly Hall 2.6 km / 1.6 mi
Midtown Jalisco 2.7 km / 1.7 mi
World Trade Center 2.7 km / 1.7 mi
Abastos Guadalajara Farmer's Market 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 125
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Room service
  • Laundry service
  • Lift access
  • Newspapers
Show 16 more facilities & services
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Parasols
  • Steam bath
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel Velvet Plaza

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 38 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable17 photos

    Hotel Velvet Plaza

    DOUBLE TWO QUEEN BEDS

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Velvet Plaza

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hotel Velvet Plaza

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Velvet Plaza

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Hotel Velvet Plaza

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Hotel Velvet Plaza

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Hotel Velvet Plaza

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Hotel Velvet Plaza

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable15 photos

    Hotel Velvet Plaza

    DOUBLE KING SIZE BED

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Velvet Plaza

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST

    Photos are not available for this room type.

    Hotel Velvet Plaza

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Velvet Plaza

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hotel Velvet Plaza

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Velvet Plaza

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable19 photos

    Hotel Velvet Plaza

    DOUBLE KING SIZE BED

    Room photos

    19 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 5 m²SGL.ST

    Photos are not available for this room type.

    Hotel Velvet Plaza

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Hotel Velvet Plaza

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Velvet Plaza

9.4
Excellent
3,889 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Ana
Nice
Partner
8/10
Excellent
07 Jul 2026
Eduardo
Great location next to the Main Street.
Family
10/10
Exceptional
06 Jul 2026
Adan
Good service
Partner
10/10
Exceptional
05 Jul 2026
Jason
It was worth it
Self
8/10
Excellent
24 Jun 2026
Cecilia
Place was good but there are elready signs
That place is starting to look a bit rundown, like mold in the bathroom. There was also a bad smell in the hallway in the mornings.
Family
4/10
Poor
19 Jun 2026
Rigoberto
The shower and bathroom had hairs all over the sink. The sink was clogging as soon as you ran water. Room didn’t feel like it was cleaned
Partner
10/10
Exceptional
19 Jun 2026
John
Great hotel, very friendly and helpful staff, perfect location.
8/10
Excellent
15 Jun 2026
Owen
Breakfast was not included and very expensive for a buffet
10/10
Exceptional
15 Jun 2026
Beatriz
Great
10/10
Exceptional
13 Jun 2026
Alika
The staff is terrific and the rooms are nice and clean.
Family_with_children
10/10
Exceptional
13 Jun 2026
Octavio
Amazing
10/10
Exceptional
08 Jun 2026
Francisco
No me.gusto que no ponen shanpoo y acondicionador lo demas esta miy bien
Partner
10/10
Exceptional
03 Jun 2026
Leopoldo
Everything was as described we liked cleaness and will definitely stay here on future trips to Guadalajara
Partner
10/10
Exceptional
31 May 2026
Fabricio
Calidad Precio supera las expectativas.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Luis
You get a lot of value for the price at this property. While it’s not as fancy as upper tier hotels, it really stands out for being super clean, updated/newer, professional and courtesy staff. Location is nice. The buffet breakfast was really inexpensive but had many options, however the staff during breakfast other than the host were not very attentive and/or very slow.
Partner
8/10
Excellent
24 May 2026
Juan
Great location
Self
10/10
Exceptional
22 May 2026
Luis Munoz
Muy buen hotel
Muy amables el personal
10/10
Exceptional
13 May 2026
Gustavo
Yes
10/10
Exceptional
09 May 2026
FABIOLA
I love this hotel. Great part of town. Staff is amazing. Very clean and beds and pillows are very comfortable
Partner
8/10
Excellent
09 May 2026
Humberto
The only negative thing about this place was the lobby Kansas machine that keeps on putting out this horrible fragrance. I had stuffy nose and headache. I mentioned it to the front desk, but they said other people like it so.
Friends_and_family Friends
10/10
Exceptional
05 May 2026
Ariana
I booked 3 rooms. The room was nice. But AC was not working good in one room. And the pull would not work from another room.
8/10
Excellent
04 May 2026
Georgina
Great pricing for location. Rooms were clean, spacious and comfortable. Staff was very attentive.
Friends
8/10
Excellent
04 May 2026
Telmo
My room was not properly cleaned. I had the same dirty bed sheets for next day. But the front desk and room service staff no complaints. I think for Expedia reservations they give the worst rooms and the front of the hotel is for there “clients “ even though is the same room rate.
Friends
4/10
Poor
04 May 2026
Cristian Daniel
The breakfast is not included just because you have book the hotel with expedia or another agency, i paid extra for the panoramic view with balcony and they give me the view to the parking area, the receptionist denied me the chance to change the room at the first time, not available to help.
Partner
8/10
Excellent
01 May 2026
faiyaz
Nice location. Nice place.
10/10
Exceptional
30 Apr 2026
Juan
The staff, room cleanliness, location, amenities are always great.
Self
10/10
Exceptional
27 Apr 2026
Oscar
Muy bueno!
Partner
10/10
Exceptional
27 Apr 2026
Annabel
Always so clean
Partner
8/10
Excellent
25 Apr 2026
Sofia
El Hotel limpio, bonito el personal muy amable lo único que no me gustó fue el piso que nos dieron la habitación porque en la aplicación lo promocionan como con vistas ala ciudad y muestran los cuartos con un gran ventanal para las vistas y no es así nos tocó en el 1er piso asi qué lo único que se veía era el estacionamiento y la verdad me decepcionó primera y última vez que me hisoedo allí.
Family
10/10
Exceptional
20 Apr 2026
Alfredo
Convenient location and very nice hotel. Will only recommend that the restaurant opened before 7 for breakfast. Sometimes you need to leave early.
Family_with_children
10/10
Exceptional
13 Apr 2026
Rachel
Great hotel! No problems! I would stay there again in a heart beat!
10/10
Exceptional
10 Apr 2026
Tracy Elizabeth
Favorite hotel in Guadalajara
Partner
10/10
Exceptional
09 Apr 2026
Haydee
Great location and excellent room
10/10
Exceptional
08 Apr 2026
DINETTE
This is a very nice hotel! Great location and comfortable rooms
10/10
Exceptional
07 Apr 2026
giuseppe
Extremely clean, great staff, comfortable beds, and great amenities. Clean pool and steam room! They even have a masseuse on the property.
Friends
8/10
Excellent
05 Apr 2026
Irene Lucia
While the room was tidy, it was evident that a deep cleaning was much needed.
Amenities like conditioner, lotion and bathroom tissue were never stocked. I had to purchase my own.
10/10
Exceptional
02 Apr 2026
Jacqueline
Breakfast was like 15$ usd but it was super bland
Friends
10/10
Exceptional
29 Mar 2026
Joshio
Clean room and very friendly staff.
Partner
10/10
Exceptional
27 Mar 2026
Wayne John
The Hotel is very nice and staff are very friendly. The hotel is on a Main Street and a bit more lively with noise if your room is facing the road. If you want it more quiet, ask for the room on the back side of the building.
Friends
10/10
Exceptional
22 Mar 2026
Kimberly
Room was spacious, and clean. Food was good. Staff was great, pool was
10/10
Exceptional
17 Mar 2026
Rocio Herrera
It was clean, friendly and close to restaurants.
Family
8/10
Excellent
15 Mar 2026
Leonel
The property is clean and very convenient to Chapultepec which has lots of restaurants.
Room smelled like cigarette upon arriving. Luckily, they were able to move us to another room. If you stay in the rooms facing the Main Street and you are a light sleeper, You might want to reconsider as you can hear very motor that passes by.
10/10
Exceptional
14 Mar 2026
Israel
Buen lugar
10/10
Exceptional
10 Mar 2026
JP
Breakfast was nice with a really attentive and a friendly staff. The pool is nice
Self
10/10
Exceptional
08 Mar 2026
Lidia
The place was super clean.
Partner
10/10
Exceptional
08 Mar 2026
Gerardo
Good hotel in a convenient location. Clean and modern rooms. Safe underground parking and good optional buffet breakfast.
Friends_and_family Family
10/10
Exceptional
02 Mar 2026
Jesus
Shops are close by bar has a nice selection rooms are ver clean friendly staff
Partner
10/10
Exceptional
23 Feb 2026
Jorge
Very nice hotel
10/10
Exceptional
23 Feb 2026
Juan
Clean Rooms Excellent Service. Anytime I go this is where I love to stay.
Family_with_children
10/10
Exceptional
21 Feb 2026
Brenda
Very clean, helpful staff, and amazing view from the room.
Partner
4/10
Poor
19 Feb 2026
Vanessa
Room service for something simple toilet paper we didn’t receive… and they didn’t make our bed twice because there was a jacket on our bed never again
10/10
Exceptional
17 Feb 2026
Alejandra
The staff was fantastic. Very clean rooms.
Partner
10/10
Exceptional
17 Feb 2026
Jose
Great location! Clean room and staff were helpful, friendly great service.
Friends
10/10
Exceptional
15 Feb 2026
Nicolas
Spacious, clean, friendly staff, and an excellent breakfast
10/10
Exceptional
10 Feb 2026
Edgardo Eli
Good
10/10
Exceptional
07 Feb 2026
Xavy
Esto fue muy agradable en todo...
Business_and_leisure Self
10/10
Exceptional
06 Feb 2026
Hector
Everything from above
10/10
Exceptional
05 Feb 2026
Maria
Very nice location, the room was clean and very comfortable.
Partner
10/10
Exceptional
04 Feb 2026
karen Graciela
Thank yiu
10/10
Exceptional
03 Feb 2026
Ernesto
The entire room was clean and the mattress was very comfortable. Noise was minimal and the staff was always willing to help
Leisure Partner
10/10
Exceptional
29 Jan 2026
Nancy Nathaily
Excelente opción si quieres algo tranquilo, limpio y en buena ubicación
4/10
Poor
29 Jan 2026
Antonia
Nonec
Business_and_leisure Family
8/10
Excellent
17 Jan 2026
laura
Everything it's ok
10/10
Exceptional
14 Jan 2026
Andrew
Hotel Velvet Plaza has been my go-to hotel in Guadalajara. The central location, pool, surrounding restaurants, and friendly staff are all excellent reasons to stay here.
Self
8/10
Excellent
09 Jan 2026
Candida
Room was very clean
10/10
Exceptional
09 Jan 2026
Belen
Fue nuestra primera estancia en este hotel y nos encantó, la ubicación es fantástica, el cuarto bastante amplio y limpio, llegamos un poco antes de la hora del check in y sin problema nos dieron nuestra habitación. Desayunamos en el buffet su costo fue de $255 pesos y estaba muy variado y rico.
Friends_and_family Friends
10/10
Exceptional
09 Jan 2026
Marco
Enjoy the staying as is very comfortable and everyone there attentive to detail and fast on requests made.
Leisure Partner
8/10
Excellent
07 Jan 2026
Rianna
Great stay with clean amenities, I would recommend highly. Lost a star as it’s a bit odd after checking out you are no longer allowed to use the pool and other amenities. So if you have a later flight I’d look elsewhere!
6/10
Pleasant
06 Jan 2026
Alejandra
We had stayed a few times at this hotel.
This time was very noisy. We were in the second you could hear the traffic from the all day and night
10/10
Exceptional
03 Jan 2026
Jonathan
Amazing stay and amazing staff
Leisure Family
10/10
Exceptional
02 Jan 2026
Rosaura
Customer service 10/10, clean room 10/10, locations 10/10.
Business_and_leisure Family_with_children
6/10
Pleasant
02 Jan 2026
SARA
Terrible service at front desk
Leisure Family
10/10
Exceptional
02 Jan 2026
Jorge
Very nice staff very polite no problems at all very accommodating.
Leisure Self
6/10
Pleasant
31 Dec 2025
andrew
The room is clean. However, there is some old smell for the bed and blanket.
Self
6/10
Pleasant
31 Dec 2025
Alejandra
Cleaning staff and bell boy was great and also the amenities. Front desk staff were a bit snobbish, not approachable to answer questions/seems that you interrupted them, also rushed check in with no explanation of where the amenities were located, etc.
4/10
Poor
29 Dec 2025
Gabriel
The hotel itself is very nice and clean. But my experience wasn't great. I'm traveling with 3 children, when i arrive at 3:05pm (check-in at 3pm) i had to wait almost 30 minutes to receive our room.(3 other families were also waiting in the lobby) when you've been traveling with kids all morning you just want to relax in your room. But check-out is strictly at noon. Also, the hotel states that there are 2 queen size beds in the room, which was the only reason we booked, they are full size! We asked the front desk and they are sure they are queen size, maybe queen size in México is different? Very uncomfortable for 2 adults with a baby to sleep in a full size bed. We asked for a roll away bed and they wanted to charge us. So once again, they advertise queen beds, but are full sized.
Leisure Family_with_children
10/10
Exceptional
29 Dec 2025
David
Great place, nice and clean, staff was very helpful, next to Centro Magno good location
Leisure
10/10
Exceptional
21 Dec 2025
John
Very nice but located in an industrial area
Leisure Family
10/10
Exceptional
20 Dec 2025
Daniel
Clean room and kind staff
8/10
Excellent
18 Dec 2025
Karina
Staff was so nice!
Business_and_leisure Family_with_children
10/10
Exceptional
18 Dec 2025
Carla Fabiola Najera
Great hotel
Leisure Family
10/10
Exceptional
15 Dec 2025
Ana
Cleanliness & amazing staff, everyone was very attentive & friendly. I will definitely book another stay here & will recommend it to all my friend & family.
Gracias familia Velvet!!
Leisure Partner
10/10
Exceptional
13 Dec 2025
Anthony
Excellent stay at Hotel Velvet Plaza. The room was spotless, spacious, and very comfortable, making it easy to relax after a long day. The staff was extremely courteous and professional, always willing to help with a smile. The location is convenient, and the amenities were well maintained. Overall, a great experience from check-in to check-out. I would definitely stay here again and highly recommend it.
10/10
Exceptional
11 Dec 2025
Israel
Very convenient hotel, and very nice
10/10
Exceptional
09 Dec 2025
Michelle
Great customer services!
8/10
Excellent
07 Dec 2025
Elena
Excellent service, room was serviced daily. Very clean and the mattress and pillows were amazing!!
Business
10/10
Exceptional
07 Dec 2025
Reynaldo
Excellent service.
Business_and_leisure Family
10/10
Exceptional
05 Dec 2025
DARCY
Very clean room, excellent attention to detail in making bed. Staff were always happy helpful and kind. Pleasant experience
Business
10/10
Exceptional
28 Nov 2025
miguel
Good place to stay
10/10
Exceptional
26 Nov 2025
Olga
Excellent option. Good location, clean and very professional and friendly staff. Rooms are small but have everything you need. Good size TV screen.
Business Partner
10/10
Exceptional
26 Nov 2025
Jose
Staff was great from arrival to departure. Highly recommend this place. I will definitely be staying here my next visit!!!
Business_and_leisure Friends
8/10
Excellent
25 Nov 2025
Oracio
The hotel is clean and well maintained.
Leisure Family
10/10
Exceptional
25 Nov 2025
James
Everyone was very kind and patient, as our Spanish is not very good. Many spoke English, making it easy to navigate our time there. The hotel was beautiful. Would definitely stay again.
8/10
Excellent
22 Nov 2025
Angie
They did not give me the room I had reserved so that was a 1 star for me Did not try there breakfast but did have a late snack and drinks the club sandwich was delicious there drinks where great they close early so that was a bummer
Partner
10/10
Exceptional
21 Nov 2025
Orlando
Room was clean and location was convenient for me.
6/10
Pleasant
18 Nov 2025
Chirag
The locker in the room was not working when we got there (was fixed). The swimming pool was not available for the entire stay ...
Leisure Partner
8/10
Excellent
16 Nov 2025
Juan
Clean rooms!! The picture shown on website is not the standard room so don’t be fooled. They have a restaurant onsite, good breakfast buffet.
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
Khalid
Excellent attention to details every time I needed something it was taken care of will definitely be coming back.
Business_and_leisure Self
10/10
Exceptional
14 Nov 2025
Joel
El hotel se encuentra en una ubicación céntrica. Las habitaciones muy limpias y cómodas.
Para viaje de negocios/trabajo está excelente.
Business Self
2/10
Poor
12 Nov 2025
Ricardo
Gorriett at the front desk was very rude condescending and disrespectful. We even left the hotel and stayed somewhere else.
Leisure Friends

Location & surroundings

Hotel Velvet Plaza
Avenida Vallarta 2477 Colonia Arcos Vallarta, Guadalajara, Mexico

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Hotel Velvet Plaza

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