Casa Habita Guadalajara a Member of Design Hotels

4/10

Poor

21 Feb 2026

Luis

It’s not equipped for wheelchair use
Aside from that I’ve stars the last three times I’ve visited Guadalajara for work and I always get the same room number even though I’ve asked several times not to bock me in room 402.

Family

10/10

Exceptional

19 Feb 2026

Tamarisk

Our room was lovely, our bed (and pillows!) where so comfy and the hotel is just a fab vibe from top to bottom.

10/10

Exceptional

09 Feb 2026

Noah

A very unique hotel with great amenities and friendly staff.

10/10

Exceptional

30 Dec 2025

Marc

It was lovely. Staff was great. Rooms very nice.

10/10

Exceptional

02 Dec 2025

Jose

Excellent!

Leisure Partner

10/10

Exceptional

11 Sep 2025

Daniel

Excellent

Business Family

10/10

Exceptional

23 Jul 2025

Claudia

Best hotel in Guadalajara

Leisure

10/10

Exceptional

14 Jul 2025

JJesus

The property is located very central to everything and the staff is very friendly and helpful. The property is very modern and well kept. This is my second time staying here and I definitely recommend to anyone coming to Guadalajara.

Leisure Self

2/10

Poor

30 May 2025

Barragan

Misleading and Poorly Managed

We booked this hotel *only* because it had a pool, which we found out was under construction at check-in. The staff claimed they had informed us via WhatsApp, but I showed them they hadn’t—and minutes later, I conveniently received the message. Their website and confirmation *still* listed the pool as open. Completely misleading.

The front desk staff was rude (especially one woman, though no one wears name tags), and the restaurant was mediocre. The rooftop bar was overpriced with overly sweet drinks.

We also experienced frequent power outages, which meant no Wi-Fi, no TV, and no way to charge devices.

Worst of all, our toilet started leaking on day two. Our toddler slipped on the water, hit his head, and got a concussion. Maintenance came quickly, but the damage was already done.

This place is poorly maintained and not worth the hassle I tried to give it the benefit of a doubt since I know Mexico can be a little different but I wish I would have believed the other review. I recommend staying at Voco Guadalajara Neruda instead—they were amazing.

Leisure Family_with_children

4/10

Poor

29 May 2025

Leslie

Viajamos a Guadalajara para hospedarnos en Casa Habita.
Definitivamente hay una gran variedad de hoteles. Estábamos buscando un lugar boutique e íntimo ya que no llevábamos niños, y este nos llamó la atención. Pero diría que la apariencia es mucho mejor en las fotos que en persona. Además, nos enviaron un mensaje con menos de 24 horas de anticipación para avisarnos que la alberca estaba en construcción, y normalmente no se puede cancelar en ese momento para obtener un reembolso completo. Eso fue una gran decepción, ya que una de las cosas más importantes para nosotros era relajarnos en la alberca. Podríamos habernos quedado en otro lugar con alberca y un ambiente más amigable, ya que en este hotel todos eran bastante callados

Leisure Partner

8/10

Excellent

16 May 2025

RALPH E

The hotel was nice, but the pool was really not like a pool at all

Leisure Self

10/10

Exceptional

08 May 2025

Elizabeth

This is a very modern and attractive property with a nice restaurant and pool bar. Also very convenient to good restaurants.

Leisure Friends

8/10

Excellent

07 May 2025

Velma

The room I had was older and needed an update but the bed was comfy and clean and it was very quiet. I felt safe and secure. Didn't have time to stroll the area but it seemed very quiet and walkable. Service at breakfast was exceptional and quality of the free breakfast was excellent although the selections were limited.

4/10

Poor

13 Apr 2025

Verified traveler

Check your folio for false charges

It stings to say, because I really enjoyed my time at this hotel, but I wouldn’t recommend this property to anyone. After checkout, I was surprised to see more than a dozen erroneous minibar charges in my folio. None of these items had even been present in my room!! When I asked the staff for clarification, not only did they not apologize for the error, they suggested the mistake was mine. I was floored. Absolutely never again.

8/10

Excellent

20 Mar 2025

Tricia

Loved the ‘vibe’ of the hotel.

Leisure Partner

10/10

Exceptional

04 Mar 2025

Monica

Service above and beyond
beautiful hotel, good location

Leisure Partner

6/10

Pleasant

25 Jan 2025

eldon

great vibe, ragged rooms.

The property had a very nice vibe and the outdoor and common spaces in the lobby are very welcoming. However the rooms are really dated and the furniture is in very bad shape. The bed was pretty comfortable but the linens were not nice. I think this probably was a terrific hotel 20 years ago and will be again when it the powers spend some money on updating the rooms.

Friends_and_family Friends

2/10

Poor

05 Dec 2024

Manuel

I asked them to hang my coat and they had it wrinkled on a chair

Business Self

10/10

Exceptional

04 Dec 2024

Brayant

Good

Leisure Self

8/10

Excellent

17 Nov 2024

Navor

A very quiet place overall. I recommend requesting a room that doesn’t face the street, as the rooms can get extremely hot. Also, note that the ‘free breakfast’ advertised isn’t actually free—we were charged despite having coupons. I’d definitely recommend going out for breakfast instead.

Un lugar muy tranquilo en general. Recomiendo pedir una habitación que no dé a la calle, ya que las habitaciones pueden ponerse extremadamente calurosas. También, tengan en cuenta que el ‘desayuno gratis’ no es realmente gratis; nos lo cobraron a pesar de tener cupones. Definitivamente recomendaría salir a desayunar en otro lugar.

Leisure Partner

10/10

Exceptional

04 Jul 2024

L

What an amicable, accommodating, and overall spectacular staff. From the front desk, waiters, bartenders, and attendants- all were consistently gracious. We stayed on the 7th floor and I will say that we could still hear a good amount of street noise, which we didn’t mind (that’s travel for ya). The neighborhood is a bit on the sleepy side, but it is very close to excellent restaurants, hip wine bars, coffee shops, and tacos!

Business_and_leisure Partner

10/10

Exceptional

01 Jul 2024

Rebecca

Had a lovely stay here. Wonderful place.

Business

10/10

Exceptional

10 Jun 2024

Shaanan

Nice staff and clean rooms

10/10

Exceptional

01 Jun 2024

Jason

We love staying here but the property does need some updating and maintenance.

Business_and_leisure Partner

8/10

Excellent

26 Feb 2024

Danielle

Great hotel with very friendly staff. The street noise can be very loyd at night. If you have a room facing the afternoon sun the room takes a while to cool down. I recommend better insulating curtains, fans in the room, and to lower the room temperatures before check in so it is not so warm for rooms facing the afternoon sun.

Business_and_leisure Partner

8/10

Excellent

20 Feb 2024

LUIS

The key to success is in the details

The hotel was really nice with its own very unique style and personality. However, we were never advised by either the hotel or hotels.com that the pool was not in service. This was really disappointing as we really wanted to try this experience.
Moreover, although breakfast was included, we noticed a stingy closed-minded and poor service attitude by the hotel staff whereby adding an extra egg to our order led to an extra charge to put an example. It is definitely not about the amount charged for an extra egg that is disturbing, but the fact of not being tactful with this little details. And yes, everything is in the details. Now, we are hesitant whether we want to book again with this property.

Partner

10/10

Exceptional

11 Feb 2024

James

Small rooms, but very comfortable. Nice blend of modern and classic.

Leisure Partner

10/10

Exceptional

19 Jan 2024

Carla

Amé mi estancia en Casa Habita. Desde hace tiempo quería quedarme en la zona, entre la Lafayette y la Americana, pues me interesaba caminar a sitios de interés y restaurantes. No me equivoqué, pasé un gran fin de semana. El desayuno incluido, perfecto: una barra con frutas, jugo, croissants y carnes frías. Suficiente para empezar el día. El staff, muy amable y cálido tiene las mejores recomendaciones para la zona. Te prestan bicicletas y tiene áreas de lectura muy cómodas. El diseño del hotel muy cool, me fascinó su vibra. El cuarto, amplio y cómodo, con lo necesario para descansar. Mucho spot instagrameable, todos divinos. Me quedaría de nuevo en este lugar.

Business_and_leisure Self

10/10

Exceptional

16 Dec 2023

Christopher

Contemporary property with very friendly and helpful staff

Leisure Partner

6/10

Pleasant

05 Oct 2023

Pablo

Small rooms. Not enough area to walk around. The TV was small.

Leisure Self

6/10

Pleasant

24 Jun 2023

Jeff

Good location. Safe and quiet neighborhood that is very walkable with lots of good restaurants nearby. The hotel itself is starting to show its age. Not sure it is worth the price. Likely you could find a property in better shape for the price.

Leisure Partner

4/10

Poor

15 Mar 2023

Ricardo

Look like a nice property but Check in was horrible, they gave us the wrong room. Second room AC did not work.

10/10

Exceptional

24 Feb 2023

Nina

Oasis in the city

I had a few issues at check in that needed attention. Ultimately everything was fixed and I was more than happy. Thank you-Much appreciated. Hotel is an eclectic mix of funky decore but very trendy. Breakfast was great, Valet and waitstaff were quick, efficient and friendly. I would love to return.

Partner

8/10

Excellent

08 Jan 2023

Caroline

Noisy

Noise! I was on the third floor, overlooking the pool deck. Music played all the time, though I only ever saw two people there. First night… I kept waking up, thinking… soon they will turn it off. Second night at 1:30am I called reception to turn it off. Third night I asked the duty manager to come to my room to listen. He appeared concerned.

Who is the music being played for when this pool area is clearly not being used much, and why sooo loud?

Hotel guests are in hotels to essentially get some rest, if I want nightclub action I can go to one.

I doubt I’m the first to complain and yet it always seems to be surprise to the staff? So I guess the hotel likes it this way and the music will continue to play.

10/10

Exceptional

19 Dec 2022

Nicole

Great Hotel

The service was great! Everyone was very friendly.
The location is also amazing, its an beautiful area in Guadalajara close to great restaurants and bars

Partner

10/10

Exceptional

06 Dec 2022

Verified traveler

A Definite Recommend

This was such a nice find. In a quiet residential area but with many bar and dining choices within walking distance on Av. Chapultepec and side streets. Staff was extremely friendly and professional, treated us like special guests. Only hesitation would be that the rooms are smaller and the unique layout limits free space. Not suitable for families, but great for couples and solo travelers. Definitely would recommend this hotel.

Partner

10/10

Exceptional

01 Nov 2022

Michele

Uniquely beautiful historic property with luxurious amenities, located in lovely quiet, leafy neighborhood, with most helpful staff who arranged excellent tour guides and drivers and offered valuable travel tips. Highly recommend!

Leisure Family

10/10

Exceptional

13 Oct 2022

Sergio

Great all around , would definitely stay there again

Business_and_leisure Partner

10/10

Exceptional

05 Oct 2022

Thomas M.

Everything is above and beyond. Best staff ever.

Leisure Self

4/10

Poor

17 Sep 2022

WEI

I could hear a lot of noise and party music during my last night stay. Could not sleep at all…

Leisure Partner

10/10

Exceptional

06 Sep 2022

Renu

The location was perfect, walking distance to all the great restaurants and in a safe neighbourhood. The style of the hotel was lovely and we had a beautiful room with a view! Great pool & spa too!

Leisure Friends

10/10

Exceptional

04 Sep 2022

José Alberto

In my trips I always look for a nice and comfortable place to stay, casa habita is one of them. I’ve been in CDMX and GDL, both of them are in great location and have wonderful service. Thank you and congratulations.

Leisure Self

6/10

Pleasant

27 Jun 2022

Aoi

I liked the room and the area. But the staffs were not as good as I expected for the money u paid.
They were friendly, but couldn’t help me with a surprise for my partner much. I told them not to show the cost to my partner beforehand. But when we were about to leave, the staff showed us the bill. I immediately closed my partner’s eyes lol
So that was the worst thing since I asked a few times on the email beforehand. AC was broken even tho I reserved a sweet room with a bathtub. So it wasn’t a good experience.

Leisure Partner

8/10

Excellent

13 Jun 2022

Lawrence

Casa Habita was gorgeous along with friendly staff. However, we were disappointed to learn that their air conditioning system was down and we were not informed when we checked in. Casa Habita provided our room with an oscillating fan. However, this was a huge omission of information. Unfortunately, we checked out for another hotel that had air conditioning.
However, the front desk was understanding why we had to move elsewhere and was prompt with getting our refund back.

Leisure Family

10/10

Exceptional

25 Mar 2022

Nadia

The hotel's lobby was modern, we arrived earlier than the allowed check in time but the front desk staff held out luggage so that we could get our day started without having to carry our bags everywhere. Front desk staff was very helpful and polite. Check in process was smooth and we received a voucher for two free drinks from the hotel's bar. Our room was very clean and the bed and pillows comfortable. There was an outdoor patio that was very beautiful and peaceful. The hotel is within walking distance to many restaurants and bars. We felt safe the entire stay.

Leisure Partner

8/10

Excellent

27 Feb 2022

Rachel

This was our second stay at Casa Habita and, overall, it was a positive experience. The hotel and the neighborhood are charming. The room was comfortable. The staff were friendly and did everything that they could to make our stay enjoyable.

However, we were incredibly disappointed to learn upon arrival that the pool would be closed for maintenance for the entirety of our stay. (And, from the looks of it, it won’t be open for quite a while.) I really needed to decompress on this vacation and this was a big let down. The front desk staff went out of their way to find another hotel in the area that offered day passes to their pool so that we could still relax in the sun. However, with such short notice, their efforts were unsuccessful.

Despite the disappointment, I still think we’d have chosen to stay at Casa Habita over one of the other hotels that we’d considered. However, If you’ll be staying there soon and hope to relax by the pool, I’d recommend checking with the hotel to confirm that it will be open. And, if it won’t be, ask them to make a reservation for you at one of the other Guadalajara hotels that offer day passes so that you can still relax in the sun!

Partner

8/10

Excellent

28 Jan 2022

Peter

The Cool Ones…

Great hotel in Guadalajara. Located in a nice part of the city with walkable distance to many restaurants and bars. The front desk staff are top notch and very personable. The restaurant at the hotel is good and basic, solid. Rooms are minimal and stylish, not for everyone, but I liked the design. Stay here and you won’t be disappointed. Not a typical chain or suburban place.

Business

10/10

Exceptional

25 Jan 2022

Perla

El personal muy amable y el hotel increible

Business_and_leisure Partner

10/10

Exceptional

24 Jan 2022

Patrick

Beautiful spot, great staff, great value.

Friends_and_family Friends

10/10

Exceptional

16 Jan 2022

Grant

Will be back

Business_and_leisure Family

4/10

Poor

05 Jan 2022

Verified traveler

NOT SO SUPERB - STAY ELSEWHERE

From start to finish, our stay here was not pleasant and an unfortunate way to experience Guadalajara for the first time.

Noise Alert! This hotel backs up to a club and you can hear the music from 10PM to the early morning hours all night long. No sound proof windows.

Horrible Front Desk Service - asked multiple times for assistance with dinner reservations and there was zero follow up or confirmation

Pool Not In Service - the pool was out of commission for two days, closed on NYE for event set up (never communicated), and then when it did open the fourth day, WHITE PAINT FLAKES were floating throughout the pool

Key Access / Dumbbells - although angling for a charming moment, the singular key access was way too big and bulky, certain bouncers at the clubs thought the piece to activate the lighting was a weapon

Restaurant vs Hotel - great confusion on what the complementary drinks entail, charging for a spicy margarita but not a regular margarita. Also service took forever, and continental breakfast took 20 minutes to get your egg…

Neighborhood - during the day was fine but at night did not feel safe walking around the neighborhood. Part of the city concern in general but definitely felt like a target leaving the hotel at night.

All in all, stay somewhere else…

Friends_and_family Friends

10/10

Exceptional

04 Dec 2021

Justin

Had an absolutely amazing stay at Casa Habita over Thanksgiving week/weekend. ❤️❤️ highly recommend!

Leisure Friends

10/10

Exceptional

23 Nov 2021

Douglas

Careful with the elevators doors shut fast and hard. If you are in the way they hit you hard

Leisure Friends

10/10

Exceptional

09 Nov 2021

Jeffrey

Best Hotels in Mexico - Not to be missed

Super awesome hotel. I'm returning again in just a few days and looking forward to another amazing experience. Grupo Habita has the best hotels in Mexico!
Not to be missed!

Business

10/10

Exceptional

03 Nov 2021

Ed

Love ❤️ it

Very beautiful hotel in a great neighborhood. Great bar and food.

Partner

10/10

Exceptional

02 Oct 2021

Anicia

Pleasant place to stay. Close to everything.

Business_and_leisure Self

10/10

Exceptional

13 Sep 2021

Jean-Carlo

Beautiful hotel in a great location with excellent service. Very happy with my stay.

Leisure Partner

6/10

Pleasant

09 Sep 2021

Fernando

Nice rooms but better gym access and equipment is needed.

Business_and_leisure Partner

10/10

Exceptional

25 Jul 2021

Verified traveler

Very pleasant design, great location and comfortable room.

Leisure Partner

10/10

Exceptional

24 Jul 2021

Verified traveler

This hotel has amazing service and unique design. We loved our stay and we will be back again!

Leisure Partner

10/10

Exceptional

14 Jul 2021

Verified traveler

This hotel seemed very upscale and romantic even. Felt very luxurious

Leisure Partner

10/10

Exceptional

06 Jul 2021

Claudia

El hotel es muy bonito, la atención muy buena y las habitaciones muy bonitas

Partner

10/10

Exceptional

21 Jun 2021

Verified traveler

The staff as well as the property were amazing and made me feel safe and welcome. They went above and beyond to give me the best service possible. I will definitely book Casa Habita next time I visit Guadalajara. Also they’re drinks are delicious.

Leisure Self

10/10

Exceptional

07 Jun 2021

Omar

Very nice

Business

10/10

Exceptional

14 May 2021

Verified traveler

Loved this hotel!! staff was very friendly.We arrived early to the hotel (10 AM) and they were able to check us in early. I would definitely stay here again

Leisure Partner

10/10

Exceptional

02 Apr 2021

Verified traveler

Amazing hotel! From the customer service, to the design, to the food, drinks, and room itself. Had everything we needed and more! Definitely want to comeback!

Leisure Partner

8/10

Excellent

20 Mar 2021

Verified traveler

Likes: interiors, location, staff and rooms.
Dislimes: none.

Friends_and_family Friends

10/10

Exceptional

28 Dec 2020

Francisco

Everything great, particularly the

Friends_and_family Friends

10/10

Exceptional

25 Feb 2020

Jorge M.

Amazingly helpful staff, great service and personalized attention for those searching other activities in the city. Food in restaurant was exquisite. Great location.

Self

6/10

Pleasant

24 Feb 2020

Eduardo

Meh

Overpriced, rooms are smelly, service is extremely slow and uninterested. The building is good. At the end is just \"meh\"

Business

8/10

Excellent

12 Jan 2020

PEDRO

Overall it was good. Some improvement is needed in the quality and variety of food offered for breakfast. Buy it was a good experience.

Partner

8/10

Excellent

05 Jan 2020

Verified traveler

Great location, nice hotel bar and restaurant. Good bed and shower. Great deal

Leisure

8/10

Excellent

04 Jan 2020

Verified traveler

Check in was efficient, gave us complimentary cards for a drink, upgraded the room. Staff was welcoming and friendly. The upgraded room was beautiful but you could barely walk around the bed. The location is very well located near some great restaurants

Business_and_leisure Partner

10/10

Exceptional

14 Oct 2019

Verified traveler

It was beautiful with a small boutique feel. Good use of space. However, I did not receive my upgrade as promised

Leisure Friends

10/10

Exceptional

16 Sep 2019

Jess

10/10

Amazing hospitality and incredible service. The hotel is also stunning and will for sure be back.

Partner

10/10

Exceptional

06 Aug 2019

Verified traveler

I thoroughly enjoyed my stay. Being vegan in Guadalajara can be tough but the neighborhood we were in had a concentration of vegan/vegetarian options.

Family

10/10

Exceptional

18 Jul 2019

Joshua

Beautiful vibes!!!

Wonderful stay. We even extended. Incredible location, food and staff. We will come back for sure.

Partner

10/10

Exceptional

18 Jul 2019

Joshua

Clean, comfortable and superb experience A++++

The staff there is incredible. They went over and beyond to make sure our stay was a good one. It may be one of our favorite hotels of the year. We really loved being there. Some of the people who really stood out are: Talina, Kenya, Eduardo, Alonzo and Gillermo. Thanks again guys for making our stay so fantastic.

Partner

10/10

Exceptional

10 Jul 2019

Jay

Really beautiful -- an oasis in a busy city, and very centrally located

Leisure Friends

10/10

Exceptional

07 Jul 2019

Elizabeth

An incredible stay

Absolutely loved our stay, we will be back!

Partner

10/10

Exceptional

06 May 2019

Scott

It's in a great location. The staff is \"muy amable\" and they take care of you. Loved riding the hotel-supplied bike around GDL, which is quite bike-friendly. This small hotel also has a chill vibe that perfectly reflects this area of GDL. Can't wait to return for another visit. Highly recommended.

Business_and_leisure Self

10/10

Exceptional

24 Apr 2019

Alex

Perfect location and amazing staff. Would stay here again.

Leisure Family

8/10

Excellent

02 Apr 2019

D&M

Location is excellent. This area of Guadalajara is tree-lined and close to restaurants and bars. The hotel is tucked away from Chapultepec, but close.
Hotel drivers and front doormen were great. Thank you Sergio for the rides and William always at the door with a smile to greet us.
Some things to note: there was a loud hotel sponsored DJ party on Saturday night at the pool but we didn’t mind as it ended promptly at 11:30pm. Also, the pool is small but at least they did have one!
Lastly, no door credit card keys. It’s a large old-fashioned key, albeit stylish, not practical.

Leisure Partner

10/10

Exceptional

28 Mar 2019

Verified traveler

Lovely and extraordinarily designed. Exquisite!!!!

Business_and_leisure Self

8/10

Excellent

26 Mar 2019

Verified traveler

Location was great

Improve room amenities
Tv didn’t work

Business_and_leisure Self

10/10

Exceptional

16 Mar 2019

Verified traveler

Peaceful rooftop spa, gorgeous design, big comfy beds, kind staff.

Leisure Self

10/10

Exceptional

11 Mar 2019

Verified traveler

loved it!
Big design hotel fan! Checked everything off my list.
We even got upgraded which I very much appreciated.
Would definitely stay again!

Leisure Partner

10/10

Exceptional

11 Mar 2019

Verified traveler

Beautiful hotel and space — great location and staff

Friends_and_family Partner

10/10

Exceptional

12 Feb 2019

Verified traveler

The Design, the Quality on its facilities and fixtures, Staff readiness to serve and attention, attention to detail.
Good Restaurant and Bar.

Business Self

10/10

Exceptional

11 Feb 2019

Verified traveler

We loved this hotel, possibly the best we’ve ever stayed in! The hotel is gorgeous, service great, neighbourhood has so much to offer, and the chilaquiles are amazing!

Leisure Partner

8/10

Excellent

06 Feb 2019

Verified traveler

The hotel is really nice and comfortable.

I did not like that the room was warn when we arrived....it took several hours for it to cool down.

Other than that, we enjoyed our stay.

Friends_and_family Family

10/10

Exceptional

25 Jan 2019

Verified traveler

Very unique!!l everyone there was very polite!!! Love it

Business_and_leisure

10/10

Exceptional

29 Dec 2018

Verified traveler

Made for a memorable birthday weekend! Staff went all out! So happy we chose this luxury hotel.

Leisure

6/10

Pleasant

25 Nov 2018

Verified traveler

Cool hotel bad service

As with all grupo habita hotels, design is top, rooms are small, and service is poor. Area is cool, food is all right.

Friends

10/10

Exceptional

10 Oct 2018

Verified traveler

Great boutique hotel in a nice residential neighborhood

10/10

Exceptional

01 Oct 2018

Sarah

Excellent service, beautiful boutique hotel!

Everything about Casa Fayette was amazing! The staff, led by Antonio was so kind and helpful, the design was beautiful and the neighborhood adorable and convenient. Loved our stay here!!

Friends

10/10

Exceptional

23 Sep 2018

anthony

Design Hotel

Chic boutique hotel.

Friends

8/10

Excellent

13 Aug 2018

simon