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Best Western Plus Fergus Hotel

Guelph-ON · Canada

830 Saint David Street NView location

8.4/10Excellent520 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.8/108.8
Condition8.4/108.4
Location10.0/1010.0
Neighborhood8.4/108.4
Value10.0/1010.0
Amenities8.0/108.0
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  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Fergus Hotel

Welcome to Fergus, Ontario, formerly Little Falls. The Best Western Plus Fergus Hotel, a 3-diamond establishment, is located in this historic town just minutes from the scenic Grand River.

Our brand-new hotel features an on-site salon and spa, complimentary full hot breakfast, guest laundry, fitness center, and various rooms, including suites with sofa beds and accessible options. Each room offers a 39-inch LED TV with cable, a microwave, mini-refrigerator, large work desk, and free high-speed internet access.

A 24/7 business center is also available. Enjoy a self-guided walking tour with our Artisan maps to discover Fergus's charming streets. The town boasts numerous festivals, including the popular Scottish Festival/Highland Games. Sports enthusiasts can visit the Centre Wellington Community Sportsplex, while art lovers will find plenty to admire.

Don't miss the nearby Elora Gorge and OLG Slots. Our friendly front desk staff can provide information on local attractions, dining, and shopping. We're just minutes from the Fergus Grand Theatre, Wellington County Museum, and Belwood Lake Conservation Area. Please note: Maximum room occupancy is four guests, including children.

Read more about this hotelShow less

Located in Centre Wellington, Best Western Plus Fergus Hotel is within a 5-minute drive of Fergus Grand Theatre and Templin Gardens. This hotel is 1.9 mi (3.1 km) from Wellington County Museum and Archives and 3.4 mi (5.5 km) from Elora Centre For The Arts.

Make yourself at home in one of the 33 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 39-inch LED televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Green Key Global Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • An in-room safe is available for an additional fee
    • Crib (infant bed) fee: CAD 20.0 per night
    • Rollaway bed fee: CAD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Fergus Grand Theatre 1.5 km / 0.9 mi
Templin Gardens 1.5 km / 0.9 mi
Wellington County Museum and Archives 3.5 km / 2.1 mi
Elora Quarry Conservation Area 4.6 km / 2.8 mi
Elora Centre For The Arts 5.5 km / 3.4 mi
Elora Mews Shops 5.8 km / 3.6 mi
Tooth of Time 5.8 km / 3.6 mi
Elora Gorge Conservation Area 6.2 km / 3.8 mi
Elements Casino Grand River 6.7 km / 4.1 mi
Grand River Raceway 6.7 km / 4.2 mi
Belwood Lake Conservation Area 7.5 km / 4.6 mi
Belwood Lake 7.7 km / 4.8 mi
Zipline Extreme 7.9 km / 4.9 mi
Elora SkyRider Zipline 7.9 km / 4.9 mi
Cox Creek Estate Winery 10.8 km / 6.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 33
  • Number of floors (main building): 2
  • Suites: 5
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Laundry serviceExtra charge
Show 21 more facilities & services
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • SupermarketExtra charge
  • GymExtra charge
  • Newspapers
  • Clothes dryer
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • MassageExtra charge
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Green Key Global Eco-Rating
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-4
    SUITE NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Fergus Hotel

    SUITE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-3
    SUITE NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Fergus Hotel

    SUITE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-3

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Fergus Hotel

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Plus Fergus Hotel

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Fergus Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Best Western Plus Fergus Hotel

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Plus Fergus Hotel

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Fergus Hotel

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 5 m²ROO.H6-9
    Room AccessiblePhoto unavailable7 photos

    Best Western Plus Fergus Hotel

    Room Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-9

    Room amenities

    • Direct dial telephone
    • Bathrobes
    • Desk
    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 5 m²ROO.ST-13
    Room STANDARDPhoto unavailable6 photos

    Best Western Plus Fergus Hotel

    Room STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-13

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Internet access
    • Microwave
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Desk
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Plus Fergus Hotel

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-4

    Photos are not available for this room type.

    Best Western Plus Fergus Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Fergus Hotel

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 5 m²SUI.H6
    SUITE AccessiblePhoto unavailable7 photos

    Best Western Plus Fergus Hotel

    SUITE Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Desk
    • Direct dial telephone
    • Internet access
    • Microwave
    • Ironing set
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Hairdryer
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Fergus Hotel

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 5 m²ROO.ST-12
    Room STANDARDPhoto unavailable7 photos

    Best Western Plus Fergus Hotel

    Room STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-12

    Room amenities

    • Microwave
    • Bathrobes
    • Desk
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Cable TV
    • Internet access
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
    DOUBLE AccessiblePhoto unavailable4 photos

    Best Western Plus Fergus Hotel

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus Fergus Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-2
    SUITE NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Fergus Hotel

    SUITE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Fergus Hotel

8.4
Excellent
520 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
10.0 /10
Neighborhood
8.4 /10
Value
10.0 /10
Amenities
8.0 /10
100 reviews shown
8/10
Excellent
10 Jul 2026
Wendy
Everything was great about this place, except for the breakfast. Very minimal choices.
Partner
10/10
Exceptional
06 Jul 2026
Golnaz
Clean ppty, great service, good breakfast. Overall no complaints.
10/10
Exceptional
03 Jul 2026
Rhonda
Clean room , very friendly staff , quiet, and walking distance to all the basics !
Partner
8/10
Excellent
29 Jun 2026
Janet A
The staff was very kind when I checked in, the room was very clean, breakfast was a variety of foods, very kind staff when I check out.
Self
10/10
Exceptional
31 May 2026
Tom
Great service, room, location.
A tad overpriced..
Partner
8/10
Excellent
31 May 2026
April
Clean, and decent rooms. Wish the breakfast time options were a bit more flexible so they could be used
Family
10/10
Exceptional
30 May 2026
Deborah
Very helpful staff.
Family
6/10
Pleasant
17 May 2026
joseph
breakfast was ok but for the price the rooms should have had more amenities. The staff and parking were good. The shower not very good and should have had better body cream , and extra toilet paper
Partner
6/10
Pleasant
08 May 2026
Helen
First impression….UhOh! pot-holed gravel parking area!!…NOTHING in any of 4or 5 outdoor planters…no signage to signify entrance…or Welcome to Best Western!!! Building in need of refreshing paint or siding…
Had to track down housekeeping for towels and bath mat on our arrival.
Next day proper towel exchange and garbages emptied and Keurig supplies refreshed…next day…garbage not emptied and no fresh towels etc! Staff pleasant..room rug filthy,.

Not Intentionally trying to be unkind but, I have enjoyed Best Western Hotels on many visits but Fergus Best Western Plus, was a disappointment for us!
Required full payment on arrival! Did not live up to expectations. Website stated ‘hot breakfast’ till 9:30am——changed to 9:00am. Little corners cut…Hotels are costly at best …and disappointment in many areas…makes it worse. I don’t think they live up to Best Western’s name….don’t believe I’ll ever return….No hint of Welcome!!!
Friends_and_family Family
10/10
Exceptional
03 May 2026
Trish
A little pricey , but was clean and comfortable nice staff. But at 400.00 for one night was little
Crazy
Family
8/10
Excellent
29 Apr 2026
Carole
Room is clean. Staff was friendly.
Friends
4/10
Poor
21 Apr 2026
MICHAEL
The staff were friendly and helpful.
Partner
6/10
Pleasant
27 Feb 2026
Karyn
Over priced. And they charged extra for an early check in in an empty hotel
8/10
Excellent
18 Feb 2026
Howard
Good
8/10
Excellent
15 Feb 2026
Jen
As much as one can expect from a best western.
10/10
Exceptional
16 Jan 2026
Michael
Great staff. Clean. Parking was easy. Close to the airport. Lobby restaurant had good atmosphere.
Business Self
2/10
Poor
11 Jan 2026
Hannah
The wifi and TV didn’t work for our stay and when I brought attention to the manager she got very angry and got mad at us for complaining. She verbally insulted us and was extremely rude I will never go back. The carpet in the room was also dirty
Leisure Partner
10/10
Exceptional
21 Dec 2025
Criselda
All good
Leisure Family
6/10
Pleasant
20 Dec 2025
Lloyd
No service at desk for lengthy periods.
Leisure Partner
8/10
Excellent
07 Dec 2025
Dario
The front desk staff is nice and accommodating. The beds comfy.
Partner
2/10
Poor
28 Nov 2025
Wendy
When we first checked in, we were given a room on the first floor. It was dark, dingy and smelled like stale smoke from the 80s. When I asked to switch rooms I was told there were no other rooms available and was offered air freshner. When I tried to cancel, they offered me a \"suite\" which was just a basic room. Unless you're looking for very cheap basic accomodation, I would not stay here.
Leisure Family
10/10
Exceptional
13 Nov 2025
Samantha
The complimentary breakfast was great and the rooms were very clean!
8/10
Excellent
11 Nov 2025
Joseph
Washroom is clean and nice. Carpets needs renovation. Gives old almost motel vibes.
8/10
Excellent
02 Nov 2025
Doug
Ok
Partner
6/10
Pleasant
31 Oct 2025
Jonathan
Extremely professional and courteous staff, running an average hotel. A reduction of 1 star for the lack of a safe in the room.
Leisure Partner
4/10
Poor
27 Oct 2025
Emily
Room was not clean, carpet was dirty & there were stains and rips on the bedspread
Leisure Partner
6/10
Pleasant
25 Oct 2025
Lucas
Not clean
6/10
Pleasant
20 Oct 2025
Joshua
Tv was broken but it was a fine room and a nice town.
Leisure Partner
4/10
Poor
19 Oct 2025
Robert
This hotel is near shopping and restaurants, that's about it as far as highlights. The property is an older hotel that could benefit from a renovation.

The staff were very nice and welcoming. The room was dated, the carpets were worn and slightly stained. The room was fairly clean.

I usually wipe down rooms when I arrive. The toilet seat was clean as well as the outside of the bowl. While wiping the outside of the bowl I noted under the room of the bowl was very dirty and mildewed. I also noted a few hairs in the shower.

The worst part of the hotel was the shower. The water pressure is non existent. I had to take a shower 3 times longer than I normally take because it took so long to wash the soap from my body.

Also the shower was very slippery after it was wet with soap and water. Make sure to use the handle bar on the shower otherwise you may slip and fall.

This hotel would be just ok if it were not so expensive. For the price I paid (well over $350), I w expected a much better room.

I didn't eat the free breakfast, but my wife and daughter said it was very good. Breakfast included scrambled eggs, sausage, home fries, pancakes and assorted breads and pastries.

I will not say here again, not worth the price.
Leisure Family
8/10
Excellent
13 Oct 2025
Diane
Staff were very helpful!
Leisure Partner
8/10
Excellent
13 Oct 2025
Yves

Good

Everything Perfect although the beds aren’t comfortable !
Partner
2/10
Poor
12 Oct 2025
Cassandra
Elevator was broken. Room was dated. Bed uncomfortable. Breakfast awful - premade and reheated food. Very expensive for what we got. Will never return. I’m not a princess but for +$300 a night I would expect a 5* place - in Fergus of all places. Way too expensive.
Business_and_leisure Partner
10/10
Exceptional
05 Oct 2025
Nariza
Everything is great the room the service we feel really comfortable
Partner
6/10
Pleasant
03 Oct 2025
Helen
The room was clean but very gloomy and the TV got very few stations, very frustrating to navigate.
The breakfast was good.
Leisure Friends
10/10
Exceptional
22 Sep 2025
PAM
It was all very welcoming
Business
2/10
Poor
17 Sep 2025
Anne-Marie
This is the 1st hotel that I have stayed in where you have to pay for a crib. We don’t pay for our beds, why do we have to pay for a bed for a baby?

The shower does not have much water pressure.
Leisure Family_with_children
8/10
Excellent
14 Sep 2025
Vicky
Parking lot around hotel was pretty beat up, rooms smell a bit musty. Staff were very friendly and complimentary breakfast was good
Leisure Friends
8/10
Excellent
10 Sep 2025
Madonna
It was fine, over 200 a night for a very old room, dirty carpets, tiny bathroom, curtains that don't fit or cover windows, i stay there because there's no alternative for the area i want to be in .
Business Self
6/10
Pleasant
30 Aug 2025
Laura
The building is getting older and not the greatest upkeep. Surrounding the hotel is fast food and an unkept parking lot
Leisure Partner
4/10
Poor
24 Aug 2025
kai ming
Worn out facilities
Business
4/10
Poor
22 Aug 2025
Valarie
There was little to none water pressure in the shower. The parking lot was all torn up and full of potholes the plants outside of the hotel were dead. The benches could definitely use a paint job or replaced completely would not recommend staying there.
8/10
Excellent
21 Aug 2025
Michelle
The hotel is located immediately behind a gas station. We weren't thrilled with the location, but otherwise everything was nice. It included breakfast, which had hot food, and the room was clean & very spacious.
Leisure Partner
10/10
Exceptional
06 Aug 2025
Patricia
very convenient location. small but nice
Leisure Partner
8/10
Excellent
06 Aug 2025
Nancy
We tried to book the hotel in Elora but they were full so we picked Fergus since it's only 15 mins drive to get to Elora. The hotel looks old in the exterior but looks pretty new in the interior including the room. Everything looks good, except the bathtub needs more attention.
10/10
Exceptional
05 Aug 2025
Hamzasm
Overall my family and myself enjoyed the comfort of staying there for two nights
8/10
Excellent
05 Aug 2025
Debbie
The staff was very nice and the breakfast was very good.
The room had two queen size beds and the room was well cleaned.
2/10
Poor
30 Jul 2025
Philip
Power cut early morning. No proceedure. No emergency lighting. No generator. No guidance dangerous Poor
8/10
Excellent
26 Jul 2025
Bob
Property has no pool.

First room we were given appeared clean but was very stinky.

We asked for another room and it also was stinky. It was a mouldy smell coming from the carpets.

We were unable to get any channels on the TV.

Staff were friendly and helpful.

Breakfast was excellent.
Leisure Partner
8/10
Excellent
26 Jul 2025
Joanne
Clean room, somewhat worn carpet and some furniture was old and worn as well, but great bed and quiet night.
Good breakfast included.
Partner
4/10
Poor
25 Jul 2025
Jessica
This hotel Iacks in many ways, one being the updating of its rooms and facilities, everything is old and dark. The parking lot is all gravel. All together needs a major facelift.
Leisure Family
10/10
Exceptional
19 Jul 2025
Julie
We had a wonderful time.
4/10
Poor
17 Jul 2025
Banka
One of us didn't have warm water during their shower. Front desk was called multiple times in attempt to remediate the situation. When we finally got a hold of someone we were told that they needed to reset their computer and turn on the warm water function to our room. We felt that was ludicrous as we never experienced this before and we hope this wasn't an intentional incident. Perhaps this was a just an unfortunate situation but its enough to steer us away from this hotel.
Leisure Friends
8/10
Excellent
08 Jul 2025
Ronald
worn room/desk chair
10/10
Exceptional
01 Jul 2025
John
We liked the location of the property and the helpful staff.
Leisure Partner
4/10
Poor
30 Jun 2025
Edward
Breakfast options were not healthy, were limited, and were poorly presented.
Business Self
6/10
Pleasant
28 Jun 2025
joshua
Overall
8/10
Excellent
08 Jun 2025
Andrew
clean hotel and room, breakfast was good.
Partner
10/10
Exceptional
25 May 2025
Paul
It doesn't look anything special on the outside, but inside, the hotel and rooms were excellent. The free breakfast was surprisingly good.
Leisure Partner
6/10
Pleasant
18 May 2025
Ayo Oluwa
We had a nice time at the hotel. Everything was clean, nice complimentary breakfast although more options would be nice. We liked that the hotel was close to stores like walmart and dollarama
Leisure Friends
8/10
Excellent
17 May 2025
Tendayi

I had a pleasant stay at the Best western Fergus hotel . The overall experience was positive — the room was comfortable and well-maintained. I was especially impressed by the continental breakfast ; it was fresh.
Business_and_leisure Partner
6/10
Pleasant
08 Apr 2025
Michele
convenient for our trip
Leisure Partner
6/10
Pleasant
01 Jan 2025
Shawn
Breakfast hours are weird 9:30 am is too early to cut off breakfast.
8/10
Excellent
31 Dec 2024
Bernard
Parking
Leisure Self
8/10
Excellent
21 Dec 2024
Cynthia
Okay
2/10
Poor
14 Dec 2024
Troy
We had a booking issue and the staff were unwilling to assist us in fixing it. We ended up being charged for 2 rooms when we had only booked one.
Business_and_leisure
10/10
Exceptional
13 Dec 2024
Joanne
It was a beautiful room with very clean linens. The only thing I would recommend is to put out a few more towels in the bathroom. I didn't call for more, but I don't like being stingy with towel use.
Friends_and_family Family
10/10
Exceptional
26 Nov 2024
Dawn
Good quiet hotel. Was in the area for business
Business Self
10/10
Exceptional
19 Nov 2024
Connie
The staff was excellent and very nice.
Leisure Family
10/10
Exceptional
17 Nov 2024
Christine
Check in was very easy and prompt. My girls and I have a nice clean room ... the beds are super comfy.
Leisure Family
8/10
Excellent
27 Oct 2024
Marcy
Room was great, toiletries were above average and the beds were very comfortable.
Leisure Family
6/10
Pleasant
26 Oct 2024
Kenall
Stayed one night for business it's a basic Hotel nothing special but clean and bed was comfortable. However I worked overnight and checked into the hotel at 7:30 a.m. I just wanted to sleep for a few hours before I had to check out at 11:00 a.m. the two ladies at the front desk clearly didn't know what they were doing. they had me waiting there for almost 8 minutes trying to check me in something that should have been 2 minutes. They scanned my driver's license and kept telling me to put in my account number for my credit card for the incidenta. I said no you mean my PIN number she says no your account number it almost felt like a scam. I would stay there again but Best Western needs to train their staff and not have someone not capable of operating the front desk.
8/10
Excellent
19 Oct 2024
Kristen
Great tv with streaming options. Very clean. Spacious bathroom
Leisure Friends
10/10
Exceptional
04 Oct 2024
cecil
Clean, orderly, nice bed
4/10
Poor
30 Sep 2024
Ken
Noisy due to teenage hockey team staying at the same time
Leisure Family
10/10
Exceptional
26 Sep 2024
David
xxx
Leisure Partner
2/10
Poor
19 Sep 2024
Sara
If you're looking for a dirty, smelly hotel room this is the place for you! We walked into our room and were immediately greeted with musty air, dirty carpets, stains all over the floor, yellow curtains that were once white, and hair in the bathroom… ew! Wish I could attach pics to this to show you but I can’t :(

Expedia tried to get a refund for this disastrous stay and the hotel refused/was not accommodating at all. I'd rate it a 0/5 if I could! Please avoid this place at all costs, I DO NOT recommend at all!
10/10
Exceptional
17 Sep 2024
Michel
Great place great staff will return
Leisure Partner
6/10
Pleasant
16 Sep 2024
Brenda
Breakfast time was too short.
Leisure Partner
8/10
Excellent
07 Sep 2024
Madonna
It was very nice,helpful friendly staff, nice area, breakfast was horrible but there's a Tim's next door
10/10
Exceptional
03 Sep 2024
Andrew
Close to Walmart, Gas station & Tim's
Leisure Partner
8/10
Excellent
01 Sep 2024
Myla
Good place to stay
2/10
Poor
31 Aug 2024
Verified traveler

Bugs, Blood, and No Water Pressure

Unfortunately, our stay was extremely disappointing and honestly, disgusting. There was blood on the pillowcase and in the bed. There was such little water pressure for the shower that rinsing shampoo and conditioner out of your hair was next to impossible. Killed a giant centipede right before getting into bed. Got into the bed and noticed a spider on the ceiling above our bed that we had to kill as well. We were extremely grossed out.
Partner
2/10
Poor
26 Aug 2024
angela
I found the female staff member at the check in desk was abrupt and unfriendly. She did not explain what facilities were available on the property it was almost I was made to feel that I was beneath her. When my husband and I entered the room there were limited items such as one towel for 2 guests ? limited tissue and toilet paper where again my husband had to return to the front desk to ask for more. I have travelled a lot for business and never experienced this type of service from a hotel! Especially the money spent to have this type of service! Also the Continental breakfast was cold and limited selection I refuse to return to this hotel for future business trips.
Business_and_leisure Partner
6/10
Pleasant
16 Aug 2024
Martin
Average location and expensive for the experience
Leisure Partner
6/10
Pleasant
16 Aug 2024
Betty
This hotel was clean but very basic. The breakfast was very simple and barely warm. The pancakes come out of a machine. For the price at nearly $400 a night it was disappointing. The staff are friendly and the hotel is clean.
Business_and_leisure Family
8/10
Excellent
13 Aug 2024
Heather
the parking area was not the best, unpaved
8/10
Excellent
06 Aug 2024
Melina
The parking lot was poor
Leisure Self
2/10
Poor
03 Aug 2024
Gabriela
First, this property is not located 5 km from the conservation area, but 10 km. I booked through Expedia for two adults and two kids (11 and 12 years old). Upon arrival, there was only one king bed. The reception said there was no information about the kids in the reservation, and I had to pay $20 extra to have the kids. They brought a bed for my son, and the next morning, when I showed the booking confirmation for 4 people, they said I should have used the sofa bed and assembled it myself and that I was going to be charged for the extra bed, which I did not ask for. The reception and manager were rude and defensive, refusing to take responsibility. They only waived the $20 fee after a long discussion. Additionally, the shower's hot water faucet was twisted, preventing the hot water from turning on. The receptionist couldn't identify the problem, which was just a misplaced blue/red dot. They offered to move me to a room next to the reception which was very noisy. Fortunately, I figured out the faucet issue myself and stayed in my room. They never apologized for any of the inconvenience and blamed on me for \"creating a problem where there wasn't\".
Leisure Family
10/10
Exceptional
28 Jul 2024
Carl
Very good experience. Loved that telhe breakfast was included. As well a working ice machine on every floor.
Friends_and_family Friends
10/10
Exceptional
20 Jul 2024
Ruben

My review

Great people, very clean...
Friends_and_family Family
10/10
Exceptional
07 Jul 2024
Rae E
Very good location - side parking lot needs some paving
done but that is a minor problem.
Leisure Partner
10/10
Exceptional
07 Jul 2024
Cathy
Nothing around.
Leisure Partner
8/10
Excellent
05 Jul 2024
Katsirakeron
.
6/10
Pleasant
04 Jul 2024
Pengyan
Staff is very friendly. Bed is not that comfortable.
Leisure Family
6/10
Pleasant
29 Jun 2024
Joshua

Not ideal

My son and I were on a 5-day bike tour in the area and stayed here for a night. After paying, we were told that we couldn't take our bikes to our rooms. I have traveled with bikes all over the world and this was the first hotel that didn't allow this. The bikes were not wet or muddy, but we were told we could leave our bikes in a room next to the office. This was completely inconvenient and unnecessary and they couldn't provide a reasonable explanation of why we couldn't take our bikes up. I even offered for them to keep the $150 security deposit if they were worried about cleanliness (isn't that what it's for?). In the end, we left our bikes downstairs but I was anxious all night so it made for a not very relaxing stay. Why would a hotel take on the liability of thousands of dollars of bikes, plus treat a guest inhospitably in the process? Just bad business sense. There is nothing in their policies about taking bikes to rooms, plus the rooms were very outdated with carpet stains and stains on the bed skirts, so I'm confused with their choices. Not a very welcoming place.
Friends_and_family Family
10/10
Exceptional
15 Jun 2024
Steven
Staff were very friendly and helpful
Leisure Partner
6/10
Pleasant
10 Jun 2024
Shawn
Shower floor was extremely slippery, water quality was poor specific to pressure. Iron was horrible, ironing board was broken x2. Room was clean and spacious. Room fridge was great. Complimentary breakfast was average. I wouldn’t rebook here. It was overpriced considering it has no pool and struggled to see the “plus” side of the hotel!
Leisure Partner
10/10
Exceptional
02 Jun 2024
Lisa
Worked for us…
6/10
Pleasant
12 May 2024
Lori

Hotel has gone downhill

Bathroom faucet held in place by silicone caulking. Water pressure in shower was abysmal. No hot chocolate mix for non coffee drinkers. Wet bath towel taken out of bathroom left on freshly made bed and not replaced with a clean one in the bathroom.
Partner
10/10
Exceptional
03 May 2024
John
Great service
Business Friends

Location & surroundings

Best Western Plus Fergus Hotel
830 Saint David Street N, Fergus, Canada

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Best Western Plus Fergus Hotel

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