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Room Only
Accommodation only. Meals are usually not included.
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8.8/10Excellent1,000 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.6/10 8.6
Condition8.6/10 8.6
Amenities8.6/10 8.6
See all ratings- Business hotels
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About One Durango
A total of 126 rooms are available for guests' convenience at One Durango. In addition, Wi-Fi access is offered at the establishment's common spaces. The reception desk is open all day long. Cots are not available at this property. One Durango understands that accessibility is important to all guests.
For this reason, it features wheelchair accessible rooms and is fully adapted for easy access. Travellers arriving by car will appreciate parking available at One Durango. A fee may be chargeable for some services.
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A stay at One Durango places you in the heart of Durango, steps from Paseo Durango Shopping Center and a 4-minute drive from Calle Constitucion. This hotel is 1.7 mi (2.8 km) from Durango Cathedral and 2.1 mi (3.3 km) from Bicentennial Center of Culture and Conventions.
Make yourself at home in one of the 126 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Some water is reused through a grey water recycling system
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Paseo Durango Shopping Center
0.2 km / 0.1 mi
Morelos Garden
2 km / 1.2 mi
Sagrado Corazon de Jesus Cathedral
2.1 km / 1.3 mi
Calle Constitucion
2.1 km / 1.3 mi
Nuestra Senora de Santa Ana Church
2.3 km / 1.4 mi
Durango Regional Museum
2.5 km / 1.5 mi
Mining Tunnel Museum
2.7 km / 1.7 mi
Museum of Sacred Art
2.7 km / 1.7 mi
Conde del Valle de Suchil Palace
2.8 km / 1.7 mi
Durango Cathedral
2.8 km / 1.7 mi
Plaza de Armas
2.8 km / 1.8 mi
Ricardo Castro Theater
3 km / 1.8 mi
Temple of San Juan de Dios
3 km / 1.9 mi
Ganot-Peschard Archaeology Museum
3.1 km / 1.9 mi
Francisco Villa de Durango Museum
3.1 km / 1.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 126
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Lift access
- Luggage room
- Business centreExtra charge
- Green Key (FEE)
Show 2 more facilities & services
- Breakfast
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 19 m²TWN.SU
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Durango
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 4 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Durango
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR QUEEN BEDRoom • SUPERIOR QUEEN BED • 1 Bedroom • 18 m²ROO.QN-SU
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Durango
Room SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN-SU
Room amenities
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Durango
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOne Durango
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about One Durango
100
reviews shown
jose
Aún y cuando los cuartos están pequeños, están cómodos y los alimentos están muy completos, buena ubicación, estacionamiento seguro
Alma
Very clean, staff was very helpful, & was close to the bus terminal
Roberto J
Very nice
Juventino
Simple but very clean and comfortable. Located right by where we needed to be to conduct some business at government offices. Would definitely recommend and stay there again.
Karen
I didn't find anything i didn't like.
Erik
Buena ubicación buen alojamiento aunque muy reducidas las abitaciones
Miguel
Great ace but the beds are small
Jose
Very clean
Miguel
Parking lot is an open area , poor surveillance.. the amenities in the rooms are very small.. It is not comfortable.. like other's One hotel that I have stayed..
Nathan
Good
Roxana
VERY NICE HOTEL.
francisco
Rooms way too small
Bed uncomfortable
Bed uncomfortable
Gerardo
The room it's small
Catherine
Room was very clean. The hotel is attached to a mall so also very convenient. The breakfast was simple and nice to have.
My only recommendation would be a safe in the room and an extra blanket.
My only recommendation would be a safe in the room and an extra blanket.
Edgar
Everything was excellent!
Adolfo
comfortable,clean and quiet.small room but the big glass window make look spacious,really close to the mall and casino. Breakfast included.
Maria
Very small beds
Victor Manuel
Staff! Not very polite
Martin
So great
Rodolfo
Its very good option but i have only at litle problem with the parking, i dont fell good paying everytime 20 mexicans coins per exit from the parking area
Vianey
The receptionist at the lobby counter was really rude when i came in to check in my room, and i asked him a question if they had a microwave in the lobby and he gave me an attitude with an answer. He supposably couldn’t find my room i had booked and he was giving me a hard time, i didn’t get his name but he’s the one who checked us in and out and very disrespectful. I always come to this hotel when i stay in durango because of the good service and nice rooms and this makes me not want to return i hope this gets fixed.
Roberto
Room sheets and bathroom could use some upgrades
marcela
Es muy reducing el cuarto
Hermelinda
Yes
Moises
Excelente servicio y sus empleados muy amables
Yolanda
Los Cuartos muy chicos y las camas muy chicas ,y el parqueadero para tu Carro esta compartido con el Centro Comercial el hotel no tiene su propio parqueadero por lo cual tienes Que pagar para que te den un boleto de accesso de Salida
Belen
Clean and convenient ..
JOSE EDUARDO
Todo ok
Raul
Great location only steps to to Paseo Durango , minutes to airport and central camionera.
Sergio
good
Angelica Maria
Lindo
Inocente
Shopping mall really close
Yasmín
air conditioner don’t work no towels extra
CYNTHYA
Beds are too small
Maria
The room floor was dirty and the restroom
Was not so clean. But other than that the stay was good.
Was not so clean. But other than that the stay was good.
Maria
Mr
It needs to be more clean and updated.
Martha
Great customer service,
Angel
Excellent service
Luis
Good for the one night a little noisy
Mario A
Easy to find. Great price.. great location
Nice people
Nice people
Aurelio
Y
Liliana
The lady on the front desk doesn’t know how to treat people. She tried to do 2 checks in at the same time and she offends when I asked questions.
Hotel ONE can do better.
the hotel is not that bad.
Hotel ONE can do better.
the hotel is not that bad.
Maria
I didn't like that there is not a fridge or microwave in the room
Elizandro
Good
German
Good
Yvette
The breakfast was delicious! The staff was super nice! The hotel was very clean!
Garrett
I said that I could cancel at any time before 5:00 I put a cancellation in at 2:00 and never got my money back and still haven't got a response expedia's promise this and that but they don't uphold their promises either
Juan
NA
Diaz Rodriguez
The air conditioning was not working properly and the room was hot
Erasmo
Food was excellent
Jorge
Good
Jorge
Good
Francisco
N
Veronica
Amazing stay! Been staying here for the last 7 years sometimes 2 times a year. Staff is friendly, hotel is safe and clean. Definitely recommend.
Joel
👍
Daniel
Great stay excellent internet to work with, very comfortable bed y nicr breakfast
Cynthia
Muy bonito y muy profesionales
Daniel
Small room. Utility driven facility. If you want AC or bathroom exhaust you NEED TO REQUEST IT
EDWIN
Towels and bedding were dirty, we had to call to have them change.
Jesus
B
The elevator card not working. go 3 times to lobby area for fixed
Pay for parking also . this parking lot is not secure. The gates for exit and entry to parking is broken bad experience the lady lobby area need more experience speaking to customer
Pay for parking also . this parking lot is not secure. The gates for exit and entry to parking is broken bad experience the lady lobby area need more experience speaking to customer
Ociel
Dirty beds, AC doesn’t work and they couldn’t fix it
Jorge
Gracias
Dario
Staff... super!!
Ann
People are friendly and helpful. Facility great and clean. Quick check in. Good breakfast.
OSCAR
La recepción está en el primer piso y el estacionamiento es el de la plaza.
Angelica
Everything was close shopping center the “el centro” was very close easy to access a taxi.
Alondra
Great location and breakfast was delicious there! Rooms were good and very clean!
Alma
Great Location
Great location next to mall which had a Starbucks. Also included breakfast was great.
Juan Rojas
It’s a good hotel.
Jessica
Costumer service is horrible
My room air conditioner was not working
I ask so many time they never fix it
I ask for extra blanket they didn’t have any
They only think is that you are near the mall that you can walk breakfast food was not bad but the lady that’s in cleans she littered count what you take
My room air conditioner was not working
I ask so many time they never fix it
I ask for extra blanket they didn’t have any
They only think is that you are near the mall that you can walk breakfast food was not bad but the lady that’s in cleans she littered count what you take
Gregorio
Close to shopping stores safe parking lot
Pedro
Ok
Maria
I like that is next to a shopping mall.
Edgar
Extremely Dissatisfied Business Trip Experience
I recently stayed at this hotel during a business trip, and I must say that my experience was nothing short of disappointing. Due to unforeseen circumstances, I had to cut my trip short and decided to check out early. When I approached the hotel staff about this, they assured me that it would not be a problem and even promised a refund for the nights that I wouldn't be using.
However, my disappointment grew when I received an email from hotels.com stating that a refund was not possible due to the hotel's policy. This blatant inconsistency between what I was told in person and what was communicated in writing left me feeling frustrated and misled. As a business traveler, I value clear and honest communication, and this experience fell far short of my expectations.
This ordeal not only inconvenienced me but also left me out of pocket for the unused nights. The lack of integrity and follow-through on the part of the hotel staff has left me with a negative impression of this establishment, and I would caution other travelers to be wary of similar discrepancies in their dealings with them. My overall satisfaction with this hotel is extremely low, and I regret choosing it for my trip.
However, my disappointment grew when I received an email from hotels.com stating that a refund was not possible due to the hotel's policy. This blatant inconsistency between what I was told in person and what was communicated in writing left me feeling frustrated and misled. As a business traveler, I value clear and honest communication, and this experience fell far short of my expectations.
This ordeal not only inconvenienced me but also left me out of pocket for the unused nights. The lack of integrity and follow-through on the part of the hotel staff has left me with a negative impression of this establishment, and I would caution other travelers to be wary of similar discrepancies in their dealings with them. My overall satisfaction with this hotel is extremely low, and I regret choosing it for my trip.
Ray
Very clean, nice & modern.
Veronica
The best hotel in Durango Hands down. They staff is so friendly the location is perfect so convenient. They treat me and my mom so nicely. I been staying here every year for the last 7 years and the rest to come
Adriana
Everything was really good, except for the illumination in the bathroom, and also I think the need some extracted in it too.
But the service was excellent.
But the service was excellent.
Victor
Close to the main market and historic part of Durango by taxi. The free breakfast was okay but very convenient. You do have to ask for an iron and ironing board at the front desk.
Omar
I’m not sure what they used to clean but it had a terrible odor. I sprayed my cologne to block it out. The cleaning could’ve been better.
ERIK
The ladies at the front desk need a better training in how to make the guest welcome.. Seems like the ladies who clean the rooms had better welcome skills compared to the ones working the front desk..
Raphael
Great location, good breakfast.
Cameron
Location and breakfast
Daniel
Well recommended for short stays, very basic but nice and clean.
Alfonso
Great
Adriana
Estaba sucio el baño y una de las camas la colcha manchada las toallas tenian un olor de viejo y el agua al bañarse tenia olor a aceite o petroleo el desayuno no tenia sazon el tocino q tenia el huevo estaba crudo la salsa de los chilaquiles era pura agua. Muy caro el precio para el servicio que da el hotel primera vez y ultima vez que nos quedaremos en ese hotel
Todd
It was adequate
Alberto
Really good Hotel!!!
Angelica
Ok
James
Quiet and clean. Nice breakfast open at 6 AM. Staff friendly and helpful. Proximity to shopping mall is great. Gracias!
Ramon
It is kind of difficult when the hotel is located in a place you have to pay. Furthermore, because it was posted that the parking was free and it was not,
Also, I had to go four times to the lobby because the key cards didn't work. This is the worst hotel I have reserved.
Also, I had to go four times to the lobby because the key cards didn't work. This is the worst hotel I have reserved.
Veronica
Amazing stay for the last 5 years. See you next year ONE! Thank you to the amazing staff.
Eddie
👏👍
Ann
We always stay here on our way through Durango. The most convenient place with safe, underground parking.
Abbdon
Rooms are very small. I heard loud snoring and kids playing from room next door. Walls seem to be very thin and lacking proper sound proof insulation between walls. The location is convenient because it’s located at the only shopping mall in the city and pretty close to historic downtown, restaurants, etc. Other than it’s location I would not recommend it.
ANITA
The bedsheets had orange stains on the m and so did the pillows. The bed didn’t look made when we arrived.
Flor
Very comfortable,close to the town , atención staff very nice, and the hotel are clean.I would like more kind the food in the breakfast, also need more clean elevators,I love this hotel and I like came back again.
Jorge Sanchez
Floors and bathroom very dirty. The hole room smelled like sewer, pillow was dirty, and the walls between the rooms are not very sound proof, I heard everyone’s conversations including when they arrived after midnight.
Will never stay with them again.
Will never stay with them again.
Alberto
Rooms way too small, wall too thin, and blankets not white clean.
Natalia
Very basic tiny room, old bathroom, mold in the shower, water not hot enough. Same poor breakfast each day.
Jaquelie
exelent service
Location & surroundings
One Durango
Blvd. Tecnológico S/N, Durango, Mexico
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One Durango
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