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City Express By Marriott Durango

Durango · Mexico

Blvd. Francisco Villa 4021View location

8.6/10Excellent1,003 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.4/108.4
Condition8.6/108.6
Location8.0/108.0
Neighborhood8.2/108.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express By Marriott Durango

Located in Durango's business district, City Express by Marriott Durango is within a 10-minute drive of Paseo Durango Shopping Center and Calle Constitucion. This hotel offers convenient access to attractions such as Durango Cathedral (6. 9 km) and Plaza de Armas (7. 3 km).

Enjoy amenities including a health club and a terrace with scenic views. A complimentary area shuttle operates within a 10 km radius. The 120 air-conditioned rooms feature LCD TVs, complimentary wired and wireless internet, and cable programming. Bathrooms include showers and hair dryers.

Conveniences such as phones, safes, and desks are also provided. Enjoy a complimentary self-serve breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM. Featured amenities comprise complimentary wired internet access, a business center, complimentary newspapers in the lobby, and free self-parking.

Read more about this hotelShow less

Located in Durango, City Express by Marriott Durango is in the business district, within a 10-minute drive of Paseo Durango Shopping Center and Calle Constitucion. This hotel is 4.3 mi (6.9 km) from Durango Cathedral and 4.5 mi (7.3 km) from Plaza de Armas.

Make yourself at home in one of the 120 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Paseo Durango Shopping Center 4.9 km / 3.1 mi
Morelos Garden 6 km / 3.7 mi
Sagrado Corazon de Jesus Cathedral 6 km / 3.8 mi
Conde del Valle de Suchil Palace 6.8 km / 4.2 mi
Mining Tunnel Museum 6.9 km / 4.3 mi
Durango Cathedral 6.9 km / 4.3 mi
Temple of San Juan de Dios 7 km / 4.4 mi
Ricardo Castro Theater 7 km / 4.4 mi
Calle Constitucion 7 km / 4.4 mi
Durango Regional Museum 7.1 km / 4.4 mi
Francisco Villa de Durango Museum 7.1 km / 4.4 mi
Ganot-Peschard Archaeology Museum 7.1 km / 4.4 mi
Museum of Sacred Art 7.2 km / 4.5 mi
Plaza de Armas 7.3 km / 4.5 mi
Nuestra Senora de Santa Ana Church 7.3 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Total number of rooms: 120
  • Number of floors (main building): 6
  • Single rooms: 55
  • Double rooms: 59
  • Suites: 5
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
Show 38 more facilities & services
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Transfer service
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Banquet hall
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • PrinterExtra charge
  • Business centre
  • Sun loungersExtra charge
  • Breakfast
  • Continental breakfast
  • Hot breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    City Express By Marriott Durango

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Express By Marriott Durango

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    City Express By Marriott Durango

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    City Express By Marriott Durango

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    City Express By Marriott Durango

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    City Express By Marriott Durango

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    City Express By Marriott Durango

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    City Express By Marriott Durango

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • TV
    • Shower
    • Bathroom
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN

    Photos are not available for this room type.

    City Express By Marriott Durango

    Room QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    City Express By Marriott Durango

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 19 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable23 photos

    City Express By Marriott Durango

    DOUBLE QUEEN SIZE BED

    Room photos

    23 photos

    Room overview

    Smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Safe
    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Internet access
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Desk
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 19 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable19 photos

    City Express By Marriott Durango

    DOUBLE TWO DOUBLE BEDS

    Room photos

    19 photos

    Room overview

    Smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Internet access
    • TV
    • Ironing set
    • Shower
    • Direct dial telephone
    • Bathroom
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Desk
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    City Express By Marriott Durango

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    City Express By Marriott Durango

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 19 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    City Express By Marriott Durango

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Bathroom
    • Shower
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    City Express By Marriott Durango

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ONE BEDROOMSINGLE • ONE BEDROOMSGL.B1

    Photos are not available for this room type.

    City Express By Marriott Durango

    SINGLE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    City Express By Marriott Durango

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express By Marriott Durango

8.6
Excellent
1,003 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
8.0 /10
Neighborhood
8.2 /10
Amenities
8.4 /10
100 reviews shown
2/10
Poor
26 Jun 2026
Jesenia
Place smelled old dirty carpet and rooms were dirty shower had mold… I was not able to get refund had no choice but to stay there
Family
8/10
Excellent
17 May 2026
Luis
Good stay
10/10
Exceptional
15 May 2026
Noe
Yes
10/10
Exceptional
15 May 2026
Noe
Yes
10/10
Exceptional
22 Apr 2026
Katrina
I like it but the picture it has microwave and sink but theres nothing …
Family_with_children
10/10
Exceptional
22 Mar 2026
Michelle Lynn
Great stay nice. Lovely dark shades. Excellent breakfast
Partner
2/10
Poor
14 Feb 2026
Edna
The accommodation is good but I cant believe that their included breakfast is provided in styrofoam plates and cutlery. Where is the environmental responsibility of this company?? It is truly unacceptable that they dont care about the amount of waste they generate
Business Self
6/10
Pleasant
03 Jan 2026
Conner
Room was dated, dirty, smelled bad, and was poorly lit. The ac didn’t work well. The bed was terribly hard. The front desk staff was very kind and check in and out was very quick.
Leisure Family
8/10
Excellent
17 Dec 2025
gerardo
Was ok stay only one night check in fast and check out fast
Leisure Family_with_children
10/10
Exceptional
11 Nov 2025
Daniel
Excelente option for work and rest
Business Self
10/10
Exceptional
19 Sep 2025
Ruben
Very efficient checking in and out
10/10
Exceptional
01 Sep 2025
Jose
Great hotel and great price
Leisure Family
2/10
Poor
10 Aug 2025
jasmine
They stool my debit card in the room
6/10
Pleasant
04 Aug 2025
Samuel
Check in was quick and easy the carpet in my room was old and very dirty. I chose this hotel because it’s close to the airport. They have shuttle service but I was told that I can be dropped of near the airport not at the actual airport which did not make sense to me and was quite inconvenient. I would not stay there again.
Leisure Self
10/10
Exceptional
29 Jul 2025
Maria

Definitely recommend!

Clean rooms, easy check-in and check-out, and they were beyond helpful whenever we needed help with our room keys. Also, the breakfast was AMAZING! They had new options everyday and made sure they were constantly refilling the food and drinks.
Friends_and_family Family
8/10
Excellent
26 Jul 2025
Jose
It needs quite a bit of upkeep, the floor carpets MEED to be replaced,
Details on the maintenance of the bathroom.

Leisure Self
10/10
Exceptional
21 Jul 2025
Jose
Gracias por su excelente servicio
Leisure Family
4/10
Poor
19 Jul 2025
María
Bedside was not properly washed . Black hair all over the bedding . Noisy room
Leisure Family
10/10
Exceptional
18 Jul 2025
Norma
The staff was helpful and the breakfast was fresh and delicious. I liked that they hire people with disabilities that says a lot about the company. The checkout was at 1
Leisure Family
10/10
Exceptional
06 Jul 2025
Nancy
Staff was nice
Leisure Partner
4/10
Poor
25 May 2025
Juan
During my stay at City Express by Marriott, I had two rooms booked. In the middle of the night, I woke up due to the air conditioning unit breaking down, and a strange odor was coming from it, which gave me a severe headache. I called the front desk, and they sent a repairman at 4:20 AM. Unfortunately, I had to wake up my kids so he could access the room.

After I explained how I was feeling, the repairman also noticed the unusual smell and even started experiencing a headache himself. Because of this, they decided to move us to another room. However, the new room was in poor condition—the floor was filthy, the carpet was stained throughout, the bedsheets had stains, and the bathroom was dirty as well.

At that point, we decided to leave the room and stay in the other room I had booked with the rest of my family. While the staff was friendly and accommodating, I wish they paid more attention to the cleanliness of the hotel. Unfortunately, based on this experience, I will not be returning to this City Express by Marriott hotel.
Business_and_leisure Family_with_children
8/10
Excellent
08 May 2025
Hector
Easy to get in and out of the property.
Business_and_leisure
2/10
Poor
26 Apr 2025
CARLOS
To much noise at night time you can’t sleep machine going on top of the roof Plastic smells inside the room. uncomfortable bed. Duty carpet.
Business Friends
10/10
Exceptional
25 Apr 2025
JOHN
Wow
Leisure Self
8/10
Excellent
04 Apr 2025
Esequiel
Good for an overnight, but the staff was great!
10/10
Exceptional
02 Apr 2025
DOMINGO
People were so helpful & kind, Marriott was clean . Food was excellent. Customer service was awesome.
Leisure
8/10
Excellent
09 Feb 2025
Cristian Yovani Rosales
Ok
Family
8/10
Excellent
29 Dec 2024
julio

Muy amable el personal

En general todo bien, solo la limpieza de los pasillos puede mejorar, lo hace ver viejo a pesar de q no lo es, la caminadora en el gym no funciona.
Nos tuvieron q cambiar de cuarto por q el primero el A.C. hacia un ruido extraño.
Friends_and_family Family
6/10
Pleasant
29 Dec 2024
Yesenia
No tiene room service
Business_and_leisure Partner
10/10
Exceptional
14 Dec 2024
gerardo
Great people staff is very good
Leisure Partner
10/10
Exceptional
08 Sep 2024
Efren
The receptionist in the afternoon was great.
Leisure Family
10/10
Exceptional
12 Aug 2024
Jose
A pleasure to stay here in my visits to this beautiful city
Leisure Family
8/10
Excellent
05 Aug 2024
Luis
Todo estuvo bien. Pero la vista hacia fuera no es nada agradable.
Leisure Family
10/10
Exceptional
02 Aug 2024
Janet

Had a good and comfortable stay

Nice, clean and comfortable rooms. The staff was very friendly and the breakfast was delicious. Overall had a great time.
Business Family
8/10
Excellent
01 Aug 2024
Maria
The girl in the front desk was very professional. Very nice.
2/10
Poor
29 Jul 2024
christian
El primer cuarto que nos toco tenia mucha basura en la alfombra como que no la avian limpiado bien. Avia lo que parecia pedasos de doritos en la alfombra, como vomito al lado de la cama, y las sabanas de la cama manchadas. Fui con la recepcionista y si nos cambiaron a otro cuarto. Pero estava igual la alfombra igual de sucia, y tenia un olor. Muy mal experiencia nos toco que al ultimo no nos quedamos ayi.
Leisure Partner
8/10
Excellent
29 Jul 2024
Joel
Room was ok. Ice machine had \"Out of Order\" sign, but when I asked a worker, he said it was just on the there because the machine had a hard time keeping up and I could still get ice. I got a few unapproving looks from other employees when I used the machine. I guess they wanted it only for employee use. Breakfast was good. Shuttle was only available in the morning. Driver was not available in the afternoon. Overall a good value.
Leisure Family_with_children
10/10
Exceptional
25 Jul 2024
Jose Luis
Property it is nice
Business_and_leisure Family_with_children
8/10
Excellent
22 Jul 2024
Juan Manuel
Esta bien. Pero el hotel ya requiere remodelación en ciertas áreas. El sofa cama no bajaba bien. Si íbamos a estar tres pues deberías tener 3 toallas, cobijas y almohadas para 3 y tuve que bajar para ir por ellos. El desayuno está bien (está incluido y es un muy buen plus). Siento que pagué más de lo que recibí.
Leisure Friends
8/10
Excellent
11 Jul 2024
Liz
Property is fine. Staff very nice. Not very walkable, but close to airport.
Leisure Family
8/10
Excellent
21 Jun 2024
Jose
Overall for being the first time it was good
Leisure Self
10/10
Exceptional
16 May 2024
Noe
Very quiet
Business_and_leisure Family_with_children
10/10
Exceptional
06 May 2024
Jose
I loved the friendly and accommodating staff at the hotel. The price was more than reasonable and affordable. Breakfast was plentiful and delicious. Lasted a long enough to be able to wake up late and still eat breakfast and a late checkout. Parking lot was huge and easy to park locate and enter hotel. I felt very safe in this area and when I had Uber drivers it was easy for them to find the hotel. I would definitely strongly recommend this hotel if you’re coming to Durango. I will definitely be coming back to stay here in the future.
Leisure Family
2/10
Poor
02 May 2024
Verified traveler

X

Llegué como a las 9 am, no estaba la habitación (check in 15 hrs), así que regresé a las 17 horas y no tenían habitación disponible, las recepcionistas argumentaron que tenían poco personal, esperé una hora y me dan un cuarto todo sucio, después de reclamar me dan otro ya limpio.
Partner
10/10
Exceptional
19 Apr 2024
Joseph

Comfortable lodging.

Citi Express Durango is located on the outskirts of Durango, DGO. Easy to get to historic downtown. The major roads through the city are capable of moving heavy traffic easily.
The included breakfast is convenient. The beds are very comfortable and the room is quiet.
Partner
8/10
Excellent
09 Apr 2024
VICTOR ANTONIO
Cuarto en PB muy ruidoso, se escucha el elevador. Se descompuso el aire a media noche, no se podía apagar la luz del minisplit y ya descompuesto estuvo parpadeando. No ponen toallas suficientes, solo había 2, solicitamos y solo nos dieron una adicional.
Leisure Family_with_children
10/10
Exceptional
26 Feb 2024
Ricardo
Good breakfast
Business_and_leisure Partner
10/10
Exceptional
25 Nov 2023
Javier
Accessible and convenient
Business_and_leisure
10/10
Exceptional
26 Sep 2023
Gloria
I really enjoyed my stay in this place.
Leisure Family
10/10
Exceptional
11 Aug 2023
Efren
clean and safe
Leisure Family
6/10
Pleasant
10 Aug 2023
Erik
The young lady at the front desk was very friendly and professional, she either needed an assistant or a less complicated check in system. It took about 30 minutes to get checked in and I was only third in line.
Leisure
10/10
Exceptional
28 Jun 2023
Carolina
Easy to get here from airport and easy to check in . Wonderful breakfast and very helpful
Leisure Family
4/10
Poor
26 Jun 2023
Miguel
All in all, it wasn't a good experience because of the cleanliness. The hotel looks like an old place in most of the zones, forniture is age-worn and the maintenance is poor for the most part.
Friends_and_family Family
10/10
Exceptional
20 Jun 2023
Jose

Fantastic Place In Durango Mexico 👍👍👌

Awesome stay
Self
8/10
Excellent
19 Jun 2023
Maria E
En general mi estadia fue muy agradable, el area de recepcion es un punto donde pueden mejorar. Precio accesible y desayuno incluido.
Friends_and_family Family
2/10
Poor
15 May 2023
Elsa
Property was extremely dirty
Family
2/10
Poor
09 May 2023
Elsa
Peoperty was super dirty inside the room and all the carpets on hallways
Business Family
10/10
Exceptional
21 Apr 2023
Derek
Nice staff.very helpful
Leisure Family
10/10
Exceptional
11 Apr 2023
Martin
Everything was great.
Business_and_leisure Family
10/10
Exceptional
30 Mar 2023
Ana Elena
La gentileza y atención del personal fue notoria.
Leisure Family
10/10
Exceptional
12 Mar 2023
Mohamad
Sandra es muy linda y attentivo (-: Espero volver otra vez
Leisure Family
2/10
Poor
05 Nov 2022
Alejandro
I didn’t like that I had issues at check in had to wait three hours and plans were ruined
Family
8/10
Excellent
13 Jun 2022
David
Cleaning staff was friendly. Arrival staff could be more courteous.
Business_and_leisure Partner
2/10
Poor
10 Apr 2022
Martha
Sucio/ mal atendido/ instalaciones en mal estado
Business_and_leisure Family
10/10
Exceptional
23 Mar 2022
Abraham
Everything good but the area around is not the best
Business Partner
10/10
Exceptional
02 Jan 2022
Verified traveler
Excellent location, close to Walmart, breakfast was ok
Friends_and_family Family
10/10
Exceptional
31 Dec 2021
Martha Maria

Nice hotel

Clean and comfortable
Friends_and_family Family
8/10
Excellent
29 Dec 2021
Verified traveler

Good hotel for the price

Excellent location and good breakfast
Friends_and_family Family
8/10
Excellent
27 Dec 2021
ana
Creo que deberían renovar las camas,están un poco incómodas. El personal es muy servicial y atento a todo lo que se les solicita.
Friends_and_family Family
8/10
Excellent
10 Nov 2021
Oralia
Great stay
Friends_and_family Family
10/10
Exceptional
17 Oct 2021
Maria
Close to airport
Leisure Family
8/10
Excellent
11 Oct 2021
David
Male staff was very courteous kitchen staff can use more dedication to their job
Leisure Partner
4/10
Poor
09 Oct 2021
Martyn
Got there because the other hotel i was at was full, so spent the night here, and was it long. There was no AC in the entire building, it was a slightly cool night but there were times it got super warm.
Business_and_leisure Self
10/10
Exceptional
29 Sep 2021
Maria R
Everything was great! My only complaint was the AC not working.
Friends_and_family Family
10/10
Exceptional
10 Sep 2021
Judy
Close to the airport and very quiet with stores around
Leisure Self
10/10
Exceptional
23 Aug 2021
Patty
I love our stay. The staff was very friendly
Business Family
8/10
Excellent
20 Aug 2021
Verified traveler
Quiet location
Leisure Family
8/10
Excellent
11 Aug 2021
Oscar

Cold water

Everyday the shower water was cold we reported but nobody didn't nothing
Friends_and_family Family
8/10
Excellent
25 Jun 2021
Verified traveler
me gusto, esta economico y dan desayuno li cual esta muy bien, esta limpio los cuartos y cercas el aeropuerto, volveria a llegar ahi.
Leisure Family_with_children
10/10
Exceptional
21 May 2021
Verified traveler
It was great and very clean
Leisure Family
10/10
Exceptional
25 Apr 2021
David

Convenient location

Hotel is close to downtown and the airport, very convenient. Nothing fancy but it was clean, the food was good, and the staff was friendly. No negative coments.
Friends_and_family Family
10/10
Exceptional
01 Feb 2021
Jorge
I like the room it was clean all the time , the security too, the parking is safe and the attention so well
Business Friends
2/10
Poor
04 Oct 2020
Juventino
Smell like cigarret and also room really messy i call hotels.com to switch me to another hitel and they didn t do anything not satisfied that i had to pay for this reservation horrible service by city express and the rooms in bad condition and smelly
Business
8/10
Excellent
14 Sep 2020
Manuel
El check in fue rápido y cuartos bien por el precio
Friends_and_family Family
8/10
Excellent
30 Jun 2020
Verified traveler
Sightseeing and historical places as well as shopping in the city
Leisure Self
8/10
Excellent
16 Feb 2020
Jose
It was a great stay. Nice staff everything was nice.
Friends_and_family Family
8/10
Excellent
31 Jan 2020
Verified traveler
Staff were really nice, rooms clean, hallway not to clean.
Leisure Partner
6/10
Pleasant
23 Jan 2020
RubyB
Quick check in, hassle free. Breakfast could be better. Beds are semi-hard
Leisure Family
8/10
Excellent
20 Jan 2020
Verified traveler
This room was clean and had amenities. The staff was helpful and friendly.
Friends_and_family Family
10/10
Exceptional
29 Dec 2019
A.
Very happy with the service and room as well the location
Friends_and_family Family
6/10
Pleasant
09 Aug 2019
Gloria
Beds are soo hard and pillows are flat
Family
10/10
Exceptional
03 Jun 2019
Antony

City hotel

A nice hotel thats modern, clean and provides a nice breakfast. Only negative is its not close to city center. Recommended
Partner
10/10
Exceptional
27 Mar 2019
Verified traveler
Very simplistic both good and bad. A coffee machine in the room would have made the stay more enjoyable.
Business_and_leisure Self
10/10
Exceptional
11 Dec 2018
shelley

Reasonable Stay

Was a good stay, reasonably priced,clean bedding and towels...with a good breakfast & hot coffee...although they really need to instuct housekeeping to wash the walls.
Friends
8/10
Excellent
01 Sep 2018
Verified traveler

Good hotel for your money

Hotel was good, good location
Family
8/10
Excellent
09 Aug 2018
Jesus

goog

very pleasant
Family
8/10
Excellent
07 Aug 2018
Osiel
need more water pressure sink
Family
2/10
Poor
05 Aug 2018
Maria
Room smelled like feet & carpets were wet.
4/10
Poor
02 Aug 2018
Verified traveler
The girl at the reception was zero helpful and friendly
10/10
Exceptional
27 Apr 2018
Henry

Nice hotel not far from the airport

Excellent service. Quick check-in. Very good breakfast! Friendly staff. Quiet area.

Location & surroundings

City Express By Marriott Durango
Blvd. Francisco Villa 4021, Durango, Mexico

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City Express By Marriott Durango

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