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Hampton Inn by Hilton Durango, Mexico

Durango · Mexico

Heroico Colegio Militar 101, Nueva VizcayaView location

9.4/10Excellent1,000 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.4/109.4
Neighborhood9.0/109.0
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hampton Inn by Hilton Durango, Mexico

The following services and amenities are available, but with reduced service: Business Center, Fitness Center, Breakfast, Valet Parking.Welcome to Hampton Inn by Hilton Durango.

Set in the heart of this capital city, our hotel is steps from the bus station, 2 minutes from Paseo Durango Mall, and 5 kilometers from the industrial park. Tour the beautiful Durango Cathedral, or discover the gardens, playgrounds, lakes and food vendors at Parque Guadiana.

DGO International Airport is just 20 minutes from our Durango, Mexico hotel.

Unwind in a modern guest room with free WiFi, a 42-inch HDTV, mini-bar, coffeemaker and a laptop-sized safe. A desk with ergonomic chair and free remote printing makes it easy to work, and there's a clean and fresh Hampton bed when it's time to rest.

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Choose a suite for a living area with sofa sleeper, a private bedroom, and great views of the city. Connecting rooms and accessible rooms are also available.

Start each morning with Hampton's free hot breakfast, including fresh-baked waffles, bacon, scrambled eggs and oatmeal. We have a 24-hour snack shop, and there's always tea and hot coffee in the lobby. Ask our friendly staff about great restaurants in Durango, Mexico.

Our hotel in Durango has three stylish meeting spaces for your next event. Host 12 guests in the executive boardroom, or up to 60 guests in each of the two conference rooms. For your convenience, the hotel also has a 24-hour business center and a well-equipped fitness center.

Located in Durango, Hampton Inn by Hilton Durango is within a 5-minute drive of Paseo Durango Shopping Center and Morelos Garden. This hotel is 1.4 mi (2.3 km) from Sagrado Corazon de Jesus Cathedral and 1.9 mi (3.1 km) from Conde del Valle de Suchil Palace.

Make yourself at home in one of the 125 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have showers and bathrobes. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 1000 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Paseo Durango Shopping Center 1.4 km / 0.9 mi
Morelos Garden 2.6 km / 1.6 mi
Sagrado Corazon de Jesus Cathedral 2.6 km / 1.6 mi
Durango Regional Museum 3.3 km / 2.1 mi
Mining Tunnel Museum 3.4 km / 2.1 mi
Nuestra Senora de Santa Ana Church 3.5 km / 2.2 mi
Calle Constitucion 3.5 km / 2.2 mi
Museum of Sacred Art 3.6 km / 2.2 mi
Conde del Valle de Suchil Palace 3.6 km / 2.2 mi
Durango Cathedral 3.7 km / 2.3 mi
Plaza de Armas 3.7 km / 2.3 mi
Temple of San Juan de Dios 3.7 km / 2.3 mi
Ricardo Castro Theater 3.8 km / 2.4 mi
Ganot-Peschard Archaeology Museum 3.9 km / 2.4 mi
Francisco Villa de Durango Museum 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 125
  • Number of floors (main building): 7
  • Double rooms: 88
  • Suites: 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 26 more facilities & services
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • GardenExtra charge
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-2

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 25 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable10 photos

    Hampton Inn by Hilton Durango, Mexico

    DOUBLE NON SMOKING

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 18 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable8 photos

    Hampton Inn by Hilton Durango, Mexico

    SUITE KING BED NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 25 m²DBL.KG-6
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Hampton Inn by Hilton Durango, Mexico

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 25 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable6 photos

    Hampton Inn by Hilton Durango, Mexico

    DOUBLE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 25 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable5 photos

    Hampton Inn by Hilton Durango, Mexico

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 25 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable5 photos

    Hampton Inn by Hilton Durango, Mexico

    DOUBLE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 18 m²SUI.2D-NM
    SUITE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable9 photos

    Hampton Inn by Hilton Durango, Mexico

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Room amenities

    • Living room: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Hampton Inn by Hilton Durango, Mexico

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hampton Inn by Hilton Durango, Mexico

9.4
Excellent
1,000 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.4 /10
Neighborhood
9.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Aharon
Clean room
Partner
10/10
Exceptional
15 Jul 2026
Rocio
The rooms are very clean and accommodating. The hotel staff is very professional and helpful. We had to leave at 4am to airport and they assisted in scheduling transportation (there was a transportation cost). The hotel is in a very nice center with great amenities and delicious restaurants , steps away from the front door. Will stay here again!
Family_with_children
10/10
Exceptional
13 Jul 2026
Manuel
La única observación que le hicimos fue que había escasez de hielo pues en varios oportunidades lo solicitamos y no tenían. No disponen de una máquina dispensadora de hielo como lo tienen otros hoteles
Self
6/10
Pleasant
09 Jul 2026
Paul
We have stayed at this property before a couple of times and it was great.
Now, it leaves a bit to be desired.
The breakfast used to be great and the rooms were so clean and nice. Now you can hardly see out the big picture window its so dirty.
The hallways are looking pretty run down. The air conditioner made alot of noise, rattling.
On the other hand t is still better than alot of other places out there.
Friends
10/10
Exceptional
05 Jul 2026
Jose Alonso
I always stay in this hotel every time I visit the city. This hotel is in a good area and it’s convenient as you can get in and out easily you have restaurants around, you have everything you need around it. But the service they provide you is the best they are always asking you if everything is ok and to me that’s good customer service thank you
Self
10/10
Exceptional
04 Jul 2026
Fabiola
Everything was good, breakfast, no noisy like it. Clean room and great staff
Partner
2/10
Poor
29 Jun 2026
Esperanza
Mala experiencia
Business
8/10
Excellent
28 Jun 2026
Kenway
it’s very nice place, good breakfast, nice clean rooms with good air conditioning

I asked them to change my room to king bed at front desk but they didn’t want to even though they had available rooms
Family_with_children
8/10
Excellent
28 Jun 2026
Kenway
Very nice place good breakfast
Family_with_children
10/10
Exceptional
23 Jun 2026
Maria
Clean and nice staff
Partner
10/10
Exceptional
22 Jun 2026
Carlos F
Cuartos limpios y bonitoa, desayuno rico
Friends_and_family Family
10/10
Exceptional
19 May 2026
DAVID
We stayed at this property twice over the past 8 days, and this was our favorite hotel. GREAT pillows!! The most important thing to me, and perfect mattress. As a bonus, the adjacent outdoor restaurants are perfect after a long travel day. We loved this hotel!!
Family
10/10
Exceptional
04 May 2026
Yasmin
Good service !
10/10
Exceptional
01 May 2026
cesar alarcon
Very nice
Friends
10/10
Exceptional
30 Apr 2026
Lorenzo A
Good service
10/10
Exceptional
30 Apr 2026
Laura
Had a really good experience ! Clean rooms, free parking, breakfast was delicious and staff was friendly
Family
10/10
Exceptional
30 Apr 2026
cesar alarcon
Very good clean
10/10
Exceptional
29 Apr 2026
Lorenzo A
Excellent food
Family
10/10
Exceptional
26 Apr 2026
Elizabeth
I travel 2 to 3 times to Durango and this is my best hotel, good location, service, clean and employees very friendly and good customer service
Partner
10/10
Exceptional
12 Apr 2026
CARLOS
Nice service from the staff
Friends
10/10
Exceptional
07 Apr 2026
Isidro
As always, the best service!
Self
10/10
Exceptional
02 Apr 2026
Evelin
Almuerzo no agradable sin sabor y papas lago duras mejorar el almuerzo
Partner
8/10
Excellent
24 Mar 2026
Guissell
Clean room. Some staff member are nice others not so much
Family_with_children
10/10
Exceptional
21 Mar 2026
Jose Alonso
Great service, great area easy access the staff very friendly
Self
10/10
Exceptional
17 Mar 2026
Paulo
It is a great hotel. Very clean and great staff. The breakfast is really good. I strongly recommend this hotel to any visitor.
10/10
Exceptional
15 Mar 2026
JAIME
Hotel muy bien ubicado, en una zona con todoslos servicios... Con espacios muy amplios, limpios y muy buen servicio
Partner
10/10
Exceptional
04 Mar 2026
Ana
Beautiful property with great personnel
10/10
Exceptional
04 Mar 2026
jose
The personal is attent antrepetuos
10/10
Exceptional
03 Mar 2026
Ana
Clean rooms and friendly staff.
10/10
Exceptional
01 Mar 2026
Maria P
Absolutamente la habitación muy limpia y personal muy atento y servicial
2/10
Poor
19 Feb 2026
M MONSERRAT
Durante mi estancia se presentó un cargo duplicado por concepto de mi reserva. Aunque el reembolso correspondiente ya fue efectuado, este se logró únicamente después de múltiples insistencias y de escalar el tema directamente con la gerencia, debido a la falta de respuesta oportuna por parte del hotel.

Sin embargo, a la fecha el hotel continúa negándose a emitir la factura por el monto total efectivamente pagado, situación completamente inaceptable. La facturación de cargos realizados y comprobados no debería generar resistencia ni quedar sin resolverse.

Adicionalmente, durante el servicio de alimentos, encontré piedras en la comida, lo cual representa un problema serio de higiene y control de calidad que fue sumamente desagradable y preocupante como huésped.

La experiencia resultó frustrante y desgastante. Si bien la habitación fue adecuada, la gestión administrativa, la atención al cliente y la calidad del servicio de alimentos estuvieron muy por debajo del estándar que se espera de una marca de este nivel. Situaciones como estas no deberían repetirse y requieren una revisión urgente de los procesos internos.
Self
10/10
Exceptional
09 Feb 2026
Connie
The staff was very courteous and helpful. The room was very clean and comfortable. The gym was very nice. The underground parking was great. The breakfast was the best we ever had included at a hotel. It was nice to have non dairy milk available and fresh fruit.We were travelling with our dog. The pet fee was high but I think it was worth it to stay at such as nice place.
10/10
Exceptional
07 Feb 2026
Karla Patricia
.
Business
10/10
Exceptional
05 Feb 2026
Ivan
Great
8/10
Excellent
30 Jan 2026
Alma
The bathroom had hairs on the floor.
The staff is very nice
Business Family
6/10
Pleasant
24 Jan 2026
Alma D
It is a good hotel. only they can improve with customer service. In helping the customers accommodations to the airport. They should not charge twice for one ride.
Business Family
10/10
Exceptional
22 Jan 2026
Clarissa
Clean room, free breakfast was a nice touch
Leisure Family
6/10
Pleasant
20 Jan 2026
Ricardo Haro
When checking in, AA site would require payment to select seats that are usually not desirable.
Leisure Self
10/10
Exceptional
12 Jan 2026
Amy
Breakfast was not very warm.
Leisure Family
10/10
Exceptional
11 Jan 2026
Susana
The room was super clean, very spacious. Great customer service as well.
Leisure Partner
10/10
Exceptional
03 Jan 2026
Jose
Great service and excellent hotel. As always I love this hotel
Leisure Self
10/10
Exceptional
31 Dec 2025
Juan
Fenomenal
10/10
Exceptional
30 Dec 2025
marisela
Good
Leisure Family
10/10
Exceptional
29 Dec 2025
Rosa
Clean room, very efficient staff, excellent amenities
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Erika
Muy limpio y cercas de lugares para comer y ir de compras
10/10
Exceptional
22 Dec 2025
Oscar
Buena ubicación, excelente servicio
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Miguel A.
Yes and yes
Leisure Self
10/10
Exceptional
21 Nov 2025
Marysol
Modern, stylish look and very clean
Leisure Family
10/10
Exceptional
20 Nov 2025
Isaac Medrano
Clean rooms
10/10
Exceptional
06 Nov 2025
Elizabeth
Everything about the stay was perfect loved Hampton Inn. Everything is walking distance or 10 min driving. Great hospitality, will be coming again. Thank you
Business_and_leisure Family
8/10
Excellent
04 Nov 2025
JOSE PILAR IBARRA
Ffffffffdfg
8/10
Excellent
16 Oct 2025
Bianca
Everything was great except our rooms walls were so thin we could hear a family either next door or above us so clearly as if they were in the same room. I would have given 5 stars if not for that.
Leisure
10/10
Exceptional
12 Oct 2025
Gerardo
Great location, excellent customer service. Friendly staff and nice hotel
Leisure Family
10/10
Exceptional
09 Oct 2025
Franco
Hotel was very comfortable.
Business_and_leisure Partner
10/10
Exceptional
05 Oct 2025
Oscar
Great place and not far from airport. I would most likely go there again. Staff is super friendly and always helpful.
Leisure Family
8/10
Excellent
21 Sep 2025
Gilberto
Very friendly people
Leisure Self
8/10
Excellent
01 Sep 2025
GONZALO

problemas mantenimiento

Todo bien con excepción del baño, la puerta de vidrio de la regadera pegaba con el fijo de vidrio con el riesgo de un accidente. las toallas rotas y muy delgadas.
Friends_and_family Family
10/10
Exceptional
31 Aug 2025
Maria
Excellent
Family
10/10
Exceptional
30 Aug 2025
Mauricio
Ahuevo
2/10
Poor
29 Aug 2025
Pita
First day i did not get my room cleaned and whe i asked to have it done, around 5ish they said not possible until next day. Also, my case for my glasses was missing right after housekeeping left and reported to lobby and never found it or returned to me. I’ve stayed there before and never had issue until today. Disappointed.
10/10
Exceptional
25 Aug 2025
Verified traveler

Mejor de lo esperado.

Muy buen hotel, superó expectativas.

Nuevo, muy limpio, atmósfera muy cálida y agradable.

Desayuno buenísimo!!!

Atención del equipo, superior.

Friends_and_family Family
10/10
Exceptional
18 Aug 2025
Minerva
It's a very quite place, clean and I love the access to downtown, very convenient, the personal were friendly and professional
10/10
Exceptional
18 Aug 2025
Alexandra
Wonderful stay—convenient location near restaurants and cultural exhibits. Hotel was clean, comfortable, and the staff was absolutely fabulous! Highly recommend.
Leisure Family
10/10
Exceptional
15 Aug 2025
Maclovio
I loved the breakfast and the shopping center
Leisure Partner
10/10
Exceptional
07 Aug 2025
Maria
Clean and good atmosphere
Leisure Partner
10/10
Exceptional
02 Aug 2025
Angelo
All good it is my favorite hotel in Durango mx
Business_and_leisure Family_with_children
10/10
Exceptional
31 Jul 2025
Jose
Very safe and friendly
Business_and_leisure Partner
10/10
Exceptional
31 Jul 2025
ramiro
close by a shopping center full of restaurants
8/10
Excellent
30 Jul 2025
Norma
There was a leak in the shower which I let them know existed,other than that I liked the property,very clean and the staff was good as well as the cleanliness.
Leisure Family
10/10
Exceptional
24 Jul 2025
Cecilia
Everything was great!!
Business_and_leisure Family
10/10
Exceptional
24 Jul 2025
Cecilia
Everything was great I have nothing to say but 100% I loved my stay!!
Business_and_leisure Family
10/10
Exceptional
22 Jul 2025
Verified traveler
Wonderful experience at this hotel. The room was very clean and smelled amazing. Easy check in. Great customer service!
Partner
10/10
Exceptional
22 Jul 2025
Jose
Enjoyed our stay
Leisure Family
10/10
Exceptional
21 Jul 2025
marilyn

Excellent

Very clean, comfortable, and friendly staff.
Partner
10/10
Exceptional
17 Jul 2025
James
👌
Business
10/10
Exceptional
14 Jul 2025
Juan
Great place to stay
Leisure Family
10/10
Exceptional
14 Jul 2025
Esperanza
Great place to stay
Leisure Family
10/10
Exceptional
12 Jul 2025
Diana
Great location and nice spacious rooms
10/10
Exceptional
12 Jul 2025
Erika
Un cuarto muy bonito
Leisure Family_with_children
10/10
Exceptional
10 Jul 2025
JESUS
Very convenient to everything and a very helpful front desk,
8/10
Excellent
08 Jul 2025
Jesus
Only thing didn’t like is the head shower. Need upgrade. Other than that perfect
Leisure Family_with_children
8/10
Excellent
05 Jul 2025
Humberto
The area was good the Hotel nice as well. Shopping close by as well.
Leisure Partner
8/10
Excellent
26 Jun 2025
Casey
Hampton Inn in Durango was great.
Leisure Family
10/10
Exceptional
23 Jun 2025
Martha
Super clean, smelled very good out in lobby and in room! Staff was courteous and special shout out to the front staff that helped me print out some important papers I needed for an appointment! Thank you so much, will definitely book there again.
Leisure Family_with_children
10/10
Exceptional
21 Jun 2025
Juan
Odd
10/10
Exceptional
21 Jun 2025
Jose
Clean, friendly staff, and welcoming. Checking process was quick they ask for an identification at check in. Room was very clean. The interior of hotel was clean and tidy.
Leisure Family_with_children
10/10
Exceptional
17 Jun 2025
Sara
Always clean premises, friendly staff, great breakfast.
Leisure Family
6/10
Pleasant
06 Jun 2025
sonia
The breakfast bar Buffett is really good ,staff is amable and very serving but I just had one incident that I reported with Abigail and never heard back about my issue.
Business_and_leisure Friends
10/10
Exceptional
28 May 2025
Mauricio
Everything was excellent from customer service to security from breakfest food and grrst locations cor shopping and dining out. The best hamptom ived stsyed in way better then the ones i stayed in the USA. This one sets the bar for your hotel chain.
Leisure Self
10/10
Exceptional
25 May 2025
Isabel
Beautiful hotel! The staff that checked us in were so nice and very friendly! Overall great experience.
Leisure Family_with_children
4/10
Poor
10 May 2025
Lorena

Rude Staff and Dirty Room –Completely Unacceptable

I had a very disappointing experience during check-in at this hotel. The receptionist was unfriendly from the start and showed no willingness to help. When I got to my room, the bathroom was dirty, which is completely unacceptable. I called the front desk to report it, and her response was, “I don’t have any cleaning staff, deal with it tomorrow”, said with a rude and dismissive attitude. I felt completely ignored as a guest. This kind of service and cleanliness is not acceptable in any hotel. I do not recommend this place and will definitely not be returning.
Friends_and_family Family
10/10
Exceptional
09 May 2025
Jasmin
Very clean and comfortable, staff are very welcoming.
Leisure Partner
10/10
Exceptional
02 May 2025
Jasmin
Very clean and comfortable
10/10
Exceptional
28 Apr 2025
Juan
Excellent place
Leisure Family
10/10
Exceptional
28 Apr 2025
Juan Moreno
Excellent place
10/10
Exceptional
28 Apr 2025
Monica
excellent
10/10
Exceptional
28 Apr 2025
Monica
excellent
10/10
Exceptional
26 Apr 2025
Gonzalo
Good area and safe
Leisure Self
10/10
Exceptional
23 Apr 2025
Michelle

Will always stay here anytime

It was spectacular service and the hotel was spotless. Staff extremely helpful and courteous
Friends_and_family Family
10/10
Exceptional
22 Apr 2025
Marco
Went to Durango for a wedding and this hotel was a great place to stay in Durango. I’ll stay there again the next time I go.

Location & surroundings

Hampton Inn by Hilton Durango, Mexico
Heroico Colegio Militar 101, Nueva Vizcaya, Durango, Mexico

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Hampton Inn by Hilton Durango, Mexico

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