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Fiesta Inn Express Durango

Durango · Mexico

Avenida Felipe Pescador 1401 Col. EsperanzaView location

8.6/10Excellent995 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Location9.2/109.2
Neighborhood9.0/109.0
Value6.8/106.8
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Fiesta Inn Express Durango

This hotel is a modern high-rise, located in the central section of Durango, Mexico, and is part of the Paseo Durango shopping mall. This new hotel offers spacious guest rooms that have been elegantly decorated in a modern international style with duvets on the beds and a calming colour scheme.

The rooms are ideal for business travellers who would like a relaxed atmosphere but with all the required business amenities including free high speed Internet access and a full service business centre. When it is time to unwind customers can enjoy the fully-equipped fitness centre.

This establishment features a restaurant, an excellent choice for breakfast, lunch and dinner.

Read more about this hotelShow less

A stay at Fiesta Inn Express Durango places you in the heart of Durango, steps from Paseo Durango Shopping Center and a 5-minute drive from Durango Cathedral. This hotel is 1.8 mi (2.9 km) from Ricardo Castro Theater and 1.9 mi (3.1 km) from Francisco Villa de Durango Museum.

Make yourself at home in one of the 138 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Durango? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and meeting rooms.

A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MXN 370 per room
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Paseo Durango Shopping Center 0.1 km / 0.1 mi
Morelos Garden 2 km / 1.3 mi
Sagrado Corazon de Jesus Cathedral 2.1 km / 1.3 mi
Calle Constitucion 2.1 km / 1.3 mi
Nuestra Senora de Santa Ana Church 2.3 km / 1.4 mi
Durango Regional Museum 2.5 km / 1.5 mi
Mining Tunnel Museum 2.5 km / 1.6 mi
Museum of Sacred Art 2.7 km / 1.7 mi
Conde del Valle de Suchil Palace 2.7 km / 1.7 mi
Durango Cathedral 2.8 km / 1.8 mi
Plaza de Armas 2.8 km / 1.8 mi
Ricardo Castro Theater 3 km / 1.8 mi
Temple of San Juan de Dios 3 km / 1.9 mi
Ganot-Peschard Archaeology Museum 3.1 km / 1.9 mi
Francisco Villa de Durango Museum 3.1 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 7
  • Single rooms: 79
  • Double rooms: 58
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Key Collection
  • 24-hour reception
Show 37 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Children playground
  • Green Key (FEE)
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Fiesta Inn Express Durango

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Fiesta Inn Express Durango

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 30 m²ROO.KG-SU
    Room SUPERIOR KING BEDPhoto unavailable1 photo

    Fiesta Inn Express Durango

    Room SUPERIOR KING BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-SU

    Room amenities

    • Shower
    • TV
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Desk
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Fiesta Inn Express Durango

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR TWO DOUBLE BEDSRoom • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 30 m²ROO.2D-SU
    Room SUPERIOR TWO DOUBLE BEDSPhoto unavailable1 photo

    Fiesta Inn Express Durango

    Room SUPERIOR TWO DOUBLE BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-SU

    Room amenities

    • Smoke detector
    • Fitness room
    • Satellite TV
    • Make-up mirror
    • Cable TV
    • Wi-fi
    • Desk
    • Alarm clock
    • Shower
    • TV
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Fiesta Inn Express Durango

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Fiesta Inn Express Durango

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Fiesta Inn Express Durango

8.6
Excellent
995 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
9.2 /10
Neighborhood
9.0 /10
Value
6.8 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
13 Jul 2026
Salvador
Great location and complimentary breakfast.
Family_with_children
10/10
Exceptional
11 Jul 2026
Ricardo
Excelente todo
Family
8/10
Excellent
27 May 2026
Joel
Lo recomiendo muy buena localidad cerca del centro comercial
6/10
Pleasant
25 May 2026
Andrea
Close to a shopping mall, complicated parking and decent amenities
Partner
8/10
Excellent
05 Apr 2026
Alma
The room was comfortable. The beds were not to comfortable, they are small and old. The staff was so nice and accomodative
Family
10/10
Exceptional
16 Mar 2026
Alma
Friendly staff, clean room, quiet
Partner
8/10
Excellent
13 Feb 2026
Efrain
Yes
Leisure Family
10/10
Exceptional
01 Jan 2026
Manuel Erasmo
Lo mejor!!
Family
4/10
Poor
30 Dec 2025
Maria
Rooms are tiny, the blankets on the bed were dirty like weren’t washed or just re used. Soaps in the room are not quality and did not smell good.
Leisure Family
10/10
Exceptional
24 Dec 2025
Efrain
Yes everything was great
8/10
Excellent
20 Dec 2025
Rigoberto
Ok
10/10
Exceptional
08 Dec 2025
Gabriela
Yes everything was great
8/10
Excellent
07 Nov 2025
Maria
Room spotless and staff super friendly and helpful
Leisure Partner
10/10
Exceptional
15 Oct 2025
Jose
.
10/10
Exceptional
29 Sep 2025
Raul
.
10/10
Exceptional
17 Sep 2025
Alonso
Es un hotel muy práctico, seguro, cómodo y al estar en el centro comercial encuentras cualquier cosa que necesites
Business_and_leisure Partner
10/10
Exceptional
14 Sep 2025
Rosalvina
Property was clean and liked it that it included breakfast form many years ago it did not. Staff was courteous and helpful with our needs.
Leisure Family
10/10
Exceptional
30 Jul 2025
Juan M
Everything was perfect
Leisure Family
2/10
Poor
27 Jul 2025
GUSTAVO
Terrible
10/10
Exceptional
25 Jul 2025
Vanessa
Great place , employees can be a bit rude when and inconvenience occurs but overall great place .
Leisure Family
8/10
Excellent
02 Jul 2025
Hilda

Great for a night!

Everything was great in the room. Only small issue was the shampoo and body wash. It was hard to get it. The pump wasn’t working well. Location was the best! In a mall, very cool!
6/10
Pleasant
29 May 2025
Javier
The hotel parking lot entrance was difficult to locate; I circled the block three times before finding it.
Partner
10/10
Exceptional
28 Apr 2025
Maria C
My mom loved her stay. She had an amazing time.
Leisure Self
8/10
Excellent
29 Dec 2024
Jorge
That is in the center of the city
10/10
Exceptional
29 Dec 2024
German
Great place
2/10
Poor
11 Dec 2024
gerardo
Reception very unfriendly room have no heating they only give us one key and you need two one for the light and the other one just in case you go and get something else 😡
Partner
10/10
Exceptional
28 Nov 2024
Patricia
great service and good
Leisure Self
10/10
Exceptional
23 Nov 2024
JESSICA
N/A
8/10
Excellent
17 Nov 2024
Patricia
all good except that hot water didn't work so had to take a cold shower
Leisure Self
8/10
Excellent
24 Oct 2024
Richard
We liked the hotel very much, however, because of its location we had a very difficult time driving up to check in. We were able to see the hotel but circled the block numerous times before being helped by a garage attendant. Some direction on website would help those who arrive by car.
Leisure Pet
8/10
Excellent
02 Oct 2024
Humberto
Great
10/10
Exceptional
26 Aug 2024
sonia
very nice. the customer service. was very nice. i love where is the hotel. I recommended. this place everything was perfect. thank you
Family_with_children
8/10
Excellent
13 Aug 2024
Yesenia
Great property. Only down side it was hard to find there door due to this being at a mall
Leisure Family
10/10
Exceptional
13 Aug 2024
sonia
excelente servicio muy limpio y muy amables. todo el personal. gracias. lo recomiendo mucho. estamos muy felices. de disfrutar nuestras vacaciones. aky gracias.
Family
10/10
Exceptional
01 Aug 2024
Miguel
This was a comfortable and pleasant stay. We enjoyed the hotel restaurant and the food/coffee options in the shopping mall. Our bed and pillows were fantastic! We would definitely stay again.
Leisure Partner
10/10
Exceptional
27 Jul 2024
Arturo J
We recommend it for the location it’s in the middle of everything dining shopping walking etc very safe too
Leisure Partner
10/10
Exceptional
27 Jul 2024
Arturo J
Location is excellent
And the overall experience was very pleasant
Leisure Partner
8/10
Excellent
25 Jul 2024
Ericka

Good Stay

It was hard to find the entrance to the hotel since it is right by the entrance to the mall but after asking people in the parking lot we found it. It wasn't very pleasant to not have any signal of where the entrance was. The housekeeper was very nice and did an excellent job of cleaning. She even included necessary toiletries that were not in the room. I appreciated that very much.
Friends_and_family Family
10/10
Exceptional
24 Jul 2024
Nancy
Todo estuvo muy bien muchas gracias .
Business_and_leisure Family
10/10
Exceptional
03 Jun 2024
George

Hidden Gem in Durango

Surprisingly, this was a very clean and very well area situated hotel, right connected to a beautiful super mall and five minutes from downtown events… The rooms themselves were very clean and very well presented. Everything worked wonderfully in the rooms.
Self
6/10
Pleasant
28 May 2024
JESUS ALBERTO
No me manda mandado la factura de los 2 cuartos y tampoco la factura del restaurante
10/10
Exceptional
07 May 2024
Ana
I love that it is right next to the Mall and the Casino!
Leisure Family
2/10
Poor
28 Apr 2024
Antonio
Dirty
10/10
Exceptional
25 Jan 2024
joel
Great
Leisure Partner
10/10
Exceptional
23 Dec 2023
Angie
Clean
Leisure Family
10/10
Exceptional
23 Dec 2023
Angie
Clean
Leisure Family
10/10
Exceptional
14 Nov 2023
Juan
Shoping, Parking,
2/10
Poor
28 Sep 2023
Manuel
Front Desk staff is rude and not helpful
Business_and_leisure Family
10/10
Exceptional
01 Aug 2023
Isabel
Conveniently located next to Paseo Durango where you can go shopping, watch a movie, eat at one of the restaurants, and grab dessert/coffee
10/10
Exceptional
27 Jul 2023
Roman
Great location, mall and restaurants nearby.
Leisure Family
2/10
Poor
17 Jul 2023
Veronica
Located in a shopping mall so all day unless it’s passed midnight it super busy to enter and exit the parking lot. Entrance to park was so confusing and horrible. No directions on how to enter the basement parking. We literally went around in circles for 15mins. The water pressure was horrible in the shower and faucet. I think I still have shampoo in my hair. The ticket we paid for parking wasn’t working
Business_and_leisure Family
6/10
Pleasant
20 Jun 2023
Juan
Hotel was very clean and confortable and then the beds were on the small side of things plus it’s website advertised shuttle service to and from the airport but wasn’t tags and title
Business
6/10
Pleasant
26 May 2023
Noe
In general is good place to stay, I had 2 rooms one of them the A/C was not working, the staff said that they will send maintenance and they never showed up.
Leisure Family
2/10
Poor
11 Jan 2023
Juan
The place is dirty and old , smells like is rotten and staff people are mean.
Leisure Family
10/10
Exceptional
31 Oct 2022
RobertLee
Great home away from home, cleanliness, safe, secured, the best location bar none and lots of great Restaurants and activities within walking distance . Best shopping location. The staff set the tone for our visit and continue throughout the stay to be an amazing help.
Leisure Partner
10/10
Exceptional
09 Oct 2022
Jose De Jesus
Yo complicated axes to hotel an parking garage
Leisure Family
4/10
Poor
15 Sep 2022
ana gabriela azuela de la
Decayó mucho el
Hotel. No habia plancha, ni secadora, ni cafetera en el cuarto, no edredones en cama. La duela de la recamar estaba dañada por humedad. El baño tenia pelos de otros huespedes en la regadera. A la
Hoa de hacer el
Checkout, le dije a la senorita que estaba atendiendo y no le
Importó. Mala experiencia.
Leisure Family
6/10
Pleasant
30 Aug 2022
Zobeida
Good hotel but some very annoying issues, the hotel key have me problems everyday. It didn’t work constantly which was very inconvenient and annoying. Same issues with the parking passes which can honestly ruin your mood and delay plans. Another annoying issue was when I had breakfast, they asked for my room number and then I got a knock and my door followed by an awkward elevator ride with the waiter to the front desk because apparently you have to ask to get charged for a credit ahead of time and refunded the difference later, would be nice to know upfront when checking in, made me feel like a criminal. Won’t stay here again but the hotel is nice and clean, they just need to improve some things for a pleasant experience.
Leisure
4/10
Poor
09 Aug 2022
Robert

Difficult to find

The hotel is located in a shopping centre and is very difficult to find the entrance to the hotel itself and to know where to park. Management needs to give some detailed instructions when a booking is made because we wasted an hour trying to find out where to park & how to get into the hotel as our phone calls went unanswered. However once we arrived at the front desk the staff were very helpful and we were able to settle into our room quickly. Amenities are basic and room is not large but it is clean. Plenty of food options close by.
Partner
10/10
Exceptional
26 Jul 2022
Lorena
Rita was great left our room very clean and very nice kind lady
Family
10/10
Exceptional
13 Jul 2022
Oscar

Excellet Hotel and Location

Perfect place to stay, all in one spot, mall restaurant, great service, proffessional personnel. Very happy and satisfied with hotel and location...price also good.
Friends_and_family Family
8/10
Excellent
12 Mar 2022
daniel
Parking
Business Family
10/10
Exceptional
21 Jan 2022
David Ivan
El hotel está en un centro comercial y te permite el acceso a restaurantes, tiendas, etc.
Business Self
2/10
Poor
14 Nov 2021
Pablo

Bad Experience

Very disappointed at this hotel, bad, slow check in experience. I booked 2 rooms was only given one but charged for the both of them, so far i haven’t received my refund. If you visit Durango don’t stay at this hotel!!!
Friends_and_family Family
6/10
Pleasant
22 Oct 2021
Alejandra
Good Location but I would not stay at this hotel again, we did a late check in, it was hard to find lobby, no one there to help or instruct us, water pressure pretty bad on high floors, food at breakfast they had a variety of food but kinda cold to be a buffet.
Leisure Family
8/10
Excellent
22 Oct 2021
Paul

Hard to find

Great front staff. First time visit. I’m familiar with the Hotel Fiestas being shopping centers but the others were always separate buildings. This one threw me. Didn’t realize I needed to go to the parking lot under ground to get in. Hotel is built into the mall.
Business
2/10
Poor
27 Aug 2021
Omar
I didn't get to stay at this hotel due to flight cancellation issues. Contacted Expedia about issues and they advised to call hotel for cancellation. I called hotel and response via email or phone. After many days I finally got to talk to a human and they assured me a refund to call Expedia to process. I contacted Expedia and turns out they cant contact the hotel for confirmation. I have been going back and forth for over a month trying to get a hold of hotel. VERY BAD CUSTOMER SERVICE!!!
Leisure Family
10/10
Exceptional
01 Aug 2021
Verified traveler
Great stay.
Leisure Self
2/10
Poor
31 Jul 2021
Verified traveler
There was no AC in the room which was very hot throughout the night.
I felt there were bed bugs in my bed.
Leisure Self
8/10
Excellent
17 Jul 2021
Verified traveler
No laundry facilities!
Leisure
10/10
Exceptional
12 Jul 2021
Verified traveler
Felt very safe staying here, it was comfortable and convenient!
Leisure Family
8/10
Excellent
29 May 2021
Verified traveler
Inside a shopping mall with lots of dining and shopping options in a walking distance, confortable beds
Business Self
10/10
Exceptional
24 May 2021
Juan
Great service, all the employees where nice. Restaurant food was great. The hotel is in good location
Business
10/10
Exceptional
22 May 2021
Verified traveler
Lovely
Leisure Partner
8/10
Excellent
21 Apr 2021
Verified traveler
The room was clean and neat thou my stay.
Something I hope it's replaced soon is the carpet in the room's hallway, it is old and very dirty.
Leisure Self
6/10
Pleasant
08 Apr 2021
Verified traveler
Convinient, location
Friends_and_family Family
6/10
Pleasant
19 Mar 2021
Verified traveler
The bed was firm and super comfortable. The bathroom’s counter space was narrow; it is supposed to be an ecological conscious hotel, but the shower head does not move or has a hose. The safe, with my belongings in it, quit working the day before check out. The staff was helpful.
Friends_and_family Family
10/10
Exceptional
14 Mar 2021
Verified traveler
Excelente ubicacion y acceso a compras y diversiones
Leisure Family
10/10
Exceptional
14 Mar 2021
Verified traveler
Parking for the property was a bit difficult and hard to find the entrance to the hotel, but once found there was no problem. Reception gave a ticket to go in and out of the parking without paying.

Had to use the key to turn on the lights but it was a good thing I always knew where my keys was!
Leisure Self
8/10
Excellent
02 Feb 2021
Verified traveler
Buen servicio, solo los pisos les falta limpiar un poco mas profundo
Friends_and_family Partner
10/10
Exceptional
15 Jan 2021
Verified traveler
The lady at the front desk was so sweet and helpful. The room was clean with a nice view of the City. I ordered room service which was surprisingly good and in my opinion not expensive at all.
Friends_and_family Family
10/10
Exceptional
17 Oct 2020
Maria
Very nice hotel and service the room very clean and front desk good service💯👍
Friends_and_family Family
10/10
Exceptional
21 Sep 2020
Roman
Overall a great experience, location is great. Staff was very helpful and security was great.
Friends_and_family Family
10/10
Exceptional
08 Sep 2020
Janie

great stay

Everyone was very friendly check it was great we reserved online and when we arrived we were checked in with a couple signatures and a welcome gift. Thank you
Friends_and_family Family
8/10
Excellent
04 Sep 2020
Ramon
Very clean place. Staff was very friendly and the location is excellent where you can go walk in the mall downstairs or visit any of the many restaurants located within walking distance. Will definitely stay here in the future.
Friends_and_family Family
6/10
Pleasant
07 Jul 2020
Carlos
Like I say there no wifi working good.
No hot water and the manager didn't care to offer me anything.
Partner
6/10
Pleasant
07 Jul 2020
Carlos

Don't stay here

I was on the 5th floor and always had problems with the wifi. And there wasn't hot water coming out. The manager didn't care to take care it until the last minute until i had to check out and they didn't offer me anything for the problems. I always stay at this hotel but never again and told my family and friends to stay away from this hotel.
Partner
8/10
Excellent
06 Jul 2020
Verified traveler
It was a good stay without full amenities due to the current worldwide circumstances but very good.
We ordered room service and they kept messing our order up, eventually getting it right
Business
10/10
Exceptional
15 Jun 2020
Gerardo
Clean, staff was very friendly stores in the dirt level excellent estores
Business
8/10
Excellent
24 Mar 2020
Maria
The property is super convenient as it is located right in the mall and there are numerous shops including Wal-Mart.
The staff was very courteous and accommodating, I spent 4 nights there and needed an extra bed for one night, they brought it up with no issues.
The gym is located on the 7th floor where you can watch the sun rise over the city if your work outs are in the mornings and has pretty much all you need for a quick work out, no dumbbells though.
Locating the hotel entrance was a bit difficult since there are no directions on their website and no clear way of finding it unless you enter the parking garage from the hotel One direction and follow the arrows in the garage until you reach the entrance to the elevators The entry from the mall is actually at the main mall entrance and to the right where you will see the elevators that can take you to the main lobby. Take your parking ticket to the receptionist and she will give you a pass that you can use to go in and out of the parking lots at no cost, on the fourth day we paid 20pesos for it. There is also a security guard in the parking garage so we always felt our vehicle was safe.
Friends_and_family Partner
10/10
Exceptional
15 Mar 2020
Verified traveler
Great location the mall is great and the casino is in the mall. Also the hotel buffet is great and Sergio, Armando and Many great waiters. My family and I will definitely stay again.
Friends_and_family Family
6/10
Pleasant
13 Mar 2020
Verified traveler
Access was poor as there is much construction. Room was small with only 1 coffee supply and no kleenex. The restaurant was very expensive and we were not impressed with the Sunday brunch. We received ours with our room but wanted to invite friends and that would have cost 260 pesos each. So - we took them to Applebees instead.
Friends_and_family Partner
10/10
Exceptional
05 Mar 2020
Verified traveler
the property is great however I did had trouble finding the entrance as the parking is in the basement and there is not clear signs to follow to the hotel entrance, luckily I was able to find someone that pointed me in the right direction
10/10
Exceptional
21 Dec 2019
Verified traveler
Excellent service and great location
Love the facilities
Friends_and_family Family
10/10
Exceptional
17 Dec 2019
Verified traveler
This property is very convenient, it is centric. It’s close the mall, Walmart, restaurants like Applebee’s and VIPs . Also very close to sports bars and civic center .
The customer service is excellent and the hospitality is great .
Business_and_leisure Partner
10/10
Exceptional
16 Nov 2019
Luis

Great hotel

Very good experience
Business
10/10
Exceptional
12 Nov 2019
Luis

La mejor opción en Durango

Excelente hotel
Business
10/10
Exceptional
11 Nov 2019
Luis

Muy buena opción

Muy buena opción en Durango. Excelente ubicación y buen precio.
Business
10/10
Exceptional
15 Oct 2019
Luischecho56
Excellent customer service, friendly staff , and perfect location
Business_and_leisure Partner
10/10
Exceptional
09 Oct 2019
Verified traveler
Spacious, clean room. Wifi worked great. Staff friendly and helpful. Great location!
Friends_and_family Family

Location & surroundings

Fiesta Inn Express Durango
Avenida Felipe Pescador 1401 Col. Esperanza, Durango, Mexico

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Fiesta Inn Express Durango

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