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9.2/10Excellent1,000 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.0/10 9.0
Condition8.8/10 8.8
Amenities9.2/10 9.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Gobernador
This hotel is located at the heart of the city of Durango. It lies just a 5 minutes' walking distance from the old town. Guadiana Park and the Convention Centre are within easy reach.
A number of attractions, as well as many shopping, dining and entertainment opportunities, can be found nearby. The hotel oozes class and style. The guest rooms are superbly designed, offering modern conveniences and a comfortable setting in which to unwind. The hotel's facilities and services are sure to impress.
Business and leisure travellers alike will appreciate the comfort and convenience that this hotel has to offer.
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A stay at Hotel Gobernador places you in the heart of Durango, steps from Sagrado Corazon de Jesus Cathedral and 3 minutes by foot from Morelos Garden. This hotel is 0.6 mi (1 km) from Conde del Valle de Suchil Palace and 0.6 mi (1 km) from Ricardo Castro Theater.
Make yourself at home in one of the 99 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour front desk and luggage storage. Free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Morelos Garden
0.2 km / 0.1 mi
Sagrado Corazon de Jesus Cathedral
0.2 km / 0.1 mi
Mining Tunnel Museum
0.7 km / 0.4 mi
Conde del Valle de Suchil Palace
0.9 km / 0.5 mi
Plaza de Armas
0.9 km / 0.6 mi
Durango Cathedral
0.9 km / 0.6 mi
Calle Constitucion
0.9 km / 0.6 mi
Museum of Sacred Art
1 km / 0.6 mi
Durango Regional Museum
1 km / 0.6 mi
Ricardo Castro Theater
1 km / 0.6 mi
Temple of San Juan de Dios
1.1 km / 0.7 mi
Ganot-Peschard Archaeology Museum
1.1 km / 0.7 mi
Francisco Villa de Durango Museum
1.2 km / 0.7 mi
Nuestra Senora de Santa Ana Church
1.4 km / 0.9 mi
Museum of Popular Culture
1.5 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2006
- Total number of rooms: 99
- Number of floors (main building): 2
- Single rooms: 13
- Junior suites: 2
- Suites: 1
- Accessible rooms: 1
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
Show 28 more facilities & services
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry service
- Launderette
- Medical serviceExtra charge
- Babysitting service
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Garden
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant: 2
- Banquet hall
- Sun loungersExtra charge
- Breakfast
- Continental breakfast
- À la carte dinner
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- Radio
- Tea and coffee making facilities
Show all 17 amenities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- Cot on demand
- Room size (sqm)
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGobernador
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- TV
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- Radio
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
- Cot on demand
- Room size (sqm)
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGobernador
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B-1
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Show all 16 amenities
- Wheelchair-accessible
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Room size (sqm)
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGobernador
DOUBLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2B-1
Room amenities
- Tea and coffee making facilities
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Wheelchair-accessible
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Ironing set
- Room size (sqm)
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ONE BEDDOUBLE • ONE BED • 1 Bedroom • 1 m²DBL.1B
Room overview
Non-smoking room- Room size
- 1 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Bathroom: 1
- Hairdryer
- TV
- Internet access
- Tea and coffee making facilities
- Carpeted floors
- Safe
Show all 11 amenities
- Toiletries
- Desk
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGobernador
DOUBLE ONE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 1 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.1B
Room amenities
- Wi-fi
- Bathroom: 1
- Hairdryer
- TV
- Internet access
- Tea and coffee making facilities
- Carpeted floors
- Safe
- Toiletries
- Desk
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDSSUITE • TWO BEDS • 1 Bedroom • 1 m²SUI.2B
Room overview
Non-smoking room- Room size
- 1 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- TV
- Hairdryer
- Shower: 1
- Cable TV
- Desk
- Toiletries
- Wi-fi
Show all 10 amenities
- Bathroom: 1
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGobernador
SUITE TWO BEDS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 1 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Room amenities
- Tea and coffee making facilities
- TV
- Hairdryer
- Shower: 1
- Cable TV
- Desk
- Toiletries
- Wi-fi
- Bathroom: 1
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGobernador
QUADRUPLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGobernador
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cot on demand
- Room size (sqm)
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
Show all 17 amenities
- Radio
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGobernador
DOUBLE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Cot on demand
- Room size (sqm)
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGobernador
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGobernador
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGobernador
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE 2 DOUBLE BEDSDOUBLE • EXECUTIVE 2 DOUBLE BEDSDBL.2D-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGobernador
DOUBLE EXECUTIVE 2 DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Gobernador
100
reviews shown
Rebecca
Thank you
Flor
A true jewel in the city.
Leticia
Me encanta todo sus restaurant and coffe shop
maria e
located with in walking distance to downtown.
JACQUELINE
The hotel was extremely cleaned, the restaurant outstanding. And the staff very helpful and.
Francisca
Love the location, the amenities
octavio
Beautiful hotel, and very luxurious. They had a top notch cafe, and a restaurant. Also a really nice pool in the courtyard which had a beautiful garden
Veronica
Estuvo todo exquisito 😍
Daisy
We loved our stay at this property!
Unfortunately we only stayed here one night but look forward to coming back for a longer stay. Restaurants were great and friendly staff!
Unfortunately we only stayed here one night but look forward to coming back for a longer stay. Restaurants were great and friendly staff!
Irma
Staff awesome
María de Jesús
El Gorvernador was very nice my daughter love it specially pool time
Jose Luis
Ac unit was leaking all night.
Daisy
Room was very clean and the property is beautiful!
Maria J
We had a great stay!
The property was super clean and the staff incredibly friendly and welcoming.
The location was perfect-within walking distance to the Cathedral and Plaza de Armas. We really enjoyed our time there and would definitely stay at the Governador Hotel again.
The property was super clean and the staff incredibly friendly and welcoming.
The location was perfect-within walking distance to the Cathedral and Plaza de Armas. We really enjoyed our time there and would definitely stay at the Governador Hotel again.
raul
Some rooms need manintance. Common areas are great.
Annel
Clean room, nice staff
Kevin
There was a car alarm going off in the parking lot all night. It would start and go for about 10 minutes and then stop and then start up again. I got little to no sleep. I told the staff they did not seem to care.
They need to know who is parking and the licence plate so if something like this happens again they can go to that persons room and get them to stop their alarm.
I found the service in the restaurant slow. The food was good. The toast was hardly toasted at all.
They need to know who is parking and the licence plate so if something like this happens again they can go to that persons room and get them to stop their alarm.
I found the service in the restaurant slow. The food was good. The toast was hardly toasted at all.
Joel
Recomendación que hotel gobernador, registre las placas de cada huésped, ya que la noche que estuvimos en el otro gobernador o un Auto con la alarma que en la noche estuvo sonando alrededor de siete veces y salí para afuera y la persona que estaba de vigilante no encontraba la persona para poder apagar la alarma Así es que el hotel gobernador que registre las placas de David para otra ocasión que suceda, ya saben dónde irá localizar la persona, gracias todo lo demás excelente
Apolonio
Exelent people nice bar good parking lot exelent restaurant.
Daniela
Great experience!
Cynthia
I like this Hotel, I will definitely stay again.
Jose
We know is an old hotel, butwith good location, easy to park, fair price needs better naintainance for a hotel withso many years
Carmen
Everything was clean and staff was kind , we only had an issue with our room phone it was not working and mentioned it but it was never fixed. Overall a very clean property
IVONNE
The staff is zero friendly and apparently the owners too. They were having a family photo shoot at the lobby but no guests can approach to the decorations and Santa.
Tip: if you want to do a private photo, don’t do it at the lobby, it was rude to the children who wanted to see and talk to Santa.
Tip: if you want to do a private photo, don’t do it at the lobby, it was rude to the children who wanted to see and talk to Santa.
Monica
Exelente muy limpio y comodo perfecto para descansar hermso su jardin personal muy amable
Monica
Exelwnte servicio la pasamos muy comodos
Cristobal
Nice place
Robert
Pool nice but freezing. Construction was annoying. Beautiful gardens around pool. Two really nice restaurants.
Rhenno
Muy bello hotel excelentes instalaciones y muy buena atención
victor
Very nice
Pamela
Excellent service 👏
Jorge
Location of hotel, upkeep and staff of hotel were great. Will definitely be staying there once again
George
room was clean, staff was also helpful accommodating in switching rooms
Maria
The room wasn’t spotless. The staff was very nice!
miguel ángel
Good
Gabriela
Wonderful stay!! Will be coming back. Was a very beautiful and peaceful stay!! And the restaurants on the site were amazing as well!!
ariana
Easy parking
Sandra
Incredible stay
Haydee
Na
Jesus Cepeda
Clean rooms .friendly employees. good food easy to move around the city.
Renee
How do you recommended great choices for food. Great hours on their food, places. And great staff. The rooms could do for a upgrading bed for the most bar. Various traditional. Very nice. Great, great location.
Jefin
It’s great hotel to stay, everything is in walkable distances and lot of restaurants to try foods
M Lourdes
Staff prompt to help - room was spotless every day - restaurants had excellent food - check in and out easy and friendly
Kevin
MY guests room was near construction and he had a very hard time sleeping. We also asked the front desk for a recommendation for a restaurant within walking distance and at a reasonable price. We were provided with a restaurant not within walking distance, we drove to it and it was one of the most expensive steak houses in Durango. That same person checked us in and check in was very slow. I like you hotel having stayed there before but to be served like that is making me reconsider staying at your hotel in the future
Guadalupe
Staff are very neglect and they make mistakes try to charge for something I don’t order
Matthew
Multiple room service visits per day
Manuel
Muy bonito el hotel
Ana
The rooms need to be upgraded
Franco
Very beautiful colonial style resort
Cruz Leticia
Clean room, staff was very attentive . My husband needed a plastic chair to shower due to his prótesis and as soon as it was requested they brought it.
Martha
We dint have breakfast
Maria D
The room was neglected and zero privacy plus they over charge rate
Rosa
Beautiful hotel, close to town. Bartender was attentive, housekeeping great service.
Maria Guadalupe
The staff were wonderful.The food is delicious!!! They also have a Starbucks in the Garden area.
ADELA
I love the hotel’s Durango hacienda style with all the accommodations of modern hotels. The restaurants are top of the line and delicious. I prefer this hotel over all other hotels in Durango and I recommend it all the time.
Guadalupe Raquel
The staff is super nice and the location is in the middle to everywhere
Cindia
Hotel was convenient for food options. Quiet and safe
Alain
Muy bien en general todo. Solo el personal tarda en atenderte. Al llegar nadie se acercó al vehículo. En el restaurante tardaron en hacernos llegar la carta. Una vez que te atienden si son serviciales y educados. Solo deben hacerse presentes más rápido.
Lynda
Great place to stay , safe, 24/7 service desk
Lizet
Excellent location and service. The restaurant’s food and service excellent.
Highly recommended.
Highly recommended.
Jorge
Perfect and absolutely gorgeous
Leticia
The hotel is beautiful. Food is good. Everyone is so helpful and nice. The rooms were cleaned every day love my experience at this hotel I recommended 100%.
Steven
Loved it
Cesar
Great hotel, staff, great outdoor garden to relax
Jose
Excelente!! 😉
Beautiful ambiance, great restaurant and amazing pool area.
Sylvia
I really enjoyed the polished customer service offered at HG!
Cinthia Melissa Garcia
Avoid this hotel at all cost, employees are not honest, I lost a pair of Hermes Oran Solash limited edition sandals in my room!! Worth over a thousand dollars, I reported to the front desk to check lost and found and “nobody” reported them, of course they didn’t… I read other reviews of people claiming they lost very expensive things from their rooms, and they don’t have a safe!! So if you care for your items AVOID THIS HOTEL
Araceli
Everything was wonderful
Myrna
Excellent service. Food was amazing. Drinks were equally amazing. Recommend the cucumber martini and the Besos de Mezcal.
Jeanie
The hotel looked like it was built from an old warehouse but updated greatly. Beautiful huge chandeliers made from wood and iron.
Lots of tile, two restaurants, one was also a bar. Excellent food both.
Lots of tile, two restaurants, one was also a bar. Excellent food both.
Sara
Very Nice
gabriel
Amazing
Raul
Overall very good!
Anabel
Beautiful facility
Maria
The staff
Raquel
Everything is perfect except the shower water spill all over
Cesar
The fine dining restaurant is outstanding!
Suzanne
The property is a mix of old and new - with old fashioned doors and authentic tile as well as comfortable modern beds. I very much liked the ambiance of it. I would have appreciated having a refrigerator in the room.
Carlos Uriel
Recomendable
Juan Luis
Nice hotel!
Teresa
Close to down town
Lauro
El mejor hotel de Durango
Flor
Staff Services; Excellent 👍💎
Patricia
I expected a a nicer room it was a sic room and on small little bar of soap to wash your hands.
The toilet handle did not work you had to take the lid off and pull the chain and make sure you did this every time otherwise the water would continue to run and the tank would not fill up.
The hallway was very noisy, I can hear the people rolling their suitcases very early like 3,4, 5 in the morning.
I talked to the front desk lady and told her about the broken toilet and all she said is to film out a survey and note it on the remarks!
Really? I told her this should be taken care now and not wait for when they read the survey!
Will not stay there again.
For the price we paid it is a basic hotel anc can stay at another hotel with the same service for Les than half the price.
The toilet handle did not work you had to take the lid off and pull the chain and make sure you did this every time otherwise the water would continue to run and the tank would not fill up.
The hallway was very noisy, I can hear the people rolling their suitcases very early like 3,4, 5 in the morning.
I talked to the front desk lady and told her about the broken toilet and all she said is to film out a survey and note it on the remarks!
Really? I told her this should be taken care now and not wait for when they read the survey!
Will not stay there again.
For the price we paid it is a basic hotel anc can stay at another hotel with the same service for Les than half the price.
Araceli
Beautiful grounds with friendly staff.
Miguel
The.enter
Alejandro
Enjoy live music in the restaurant while having dinner. Very relaxed environment.
Reynaldo
For the hotel, the parking lot was near. It was safe. It had a person guarding it, The lobby was friendly. The rooms were clean and it was very quiet. The only opportunity was that the restaurant did not sever lunch until after 2pm. We were at the restaurant at 12:30PM. Overall we enjoyed our stay and yes, we are returning in a few months.
george
quiet and easy access to down town place we desire to visit
Oswaldo
Excellent
Daniel
Tranquilo y muy muy cómodo, justo lo necesario para relajarse
Jorge
Overall, a great place to stay.
Zachary
Hallway slightly echoed with some sound coming through the door other than that very nice hotel!
Does not have shampoo and conditioner or body wash in the shower.
Does not have shampoo and conditioner or body wash in the shower.
dora
very affordable, walkable, nicely decorated for christmas, good food and drink options, live music, shopping near by, cathedral and old town is very close.
carlos
I called a day before arriving because i have to add 2 more people in my reservation and they told me it was ok to do it when i get to the hotel that i should nt worried about it, and guess what! So i arrive to the hotel did my check in and all that and i walk to my room and when i open the door and saw it i freak out! Two single beeeeeeds for 4 adults and 2 little kids, SERIOUSLY! THAT RIDICULOUS! and i went back to the front desk and talk to the lady abd she didnt even care! Like come on is suppose to be one of the best hotel in all durango! But besides that i have positive thinks to say, the breakfast restaurant is soooo delicious i love the food, and i also love how the hotel look, soooo beautiful!
Rene
Property was under construction with noise and no support from staff. Aesthetics of the hotel are very nice with classic Spanish architecture. The staff was polite but felt they did their best to do the bare minimum. Hotel really lives off the historic feel and location.
M Lourdes
Always under construction and they start at 8:00am
Omar
It was good overall, definitely a fancy historical hotel
THANIA
Awesome
Very fancy hotel in the core of Durango. I highly recommend
Kishore
Super
Location & surroundings
Gobernador
Avenida 20 de Noviembre No. 257 Ote, Durango, Mexico
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Gobernador
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